What Does An Integration Analyst Do?

WHAT DOES AN INTEGRATION ANALYST DO?

Updated: Nov 12, 2025 - The Integration Analyst supports, develops, tests, and delivers integration solutions across enterprise and third-party applications using formats such as HL7, XML, SOA, and flat files. This position analyzes and documents system connections, collaborates with staff and partners to implement and validate interfaces, and ensures smooth upgrades and new feature rollouts. The analyst also provides daily operational support, troubleshoots issues, and contributes to integration workgroups to maintain optimized, reliable connectivity.

A Review of Professional Skills and Functions for Integration Analyst

1. Integration Analyst Duties

Data Coordination: Coordinate the data integration build and testing process between all internal and external parties
Client Communication: Communicate and educate client and vendor contacts on Discovery Benefits' data integration approach, including testing practices, processing timelines, error reporting, insurance carrier integrations and software functionality
Status Reporting: Provide consistent updates to the client, vendor and Implementation Manager on the status of all file builds throughout the data integration process
Data Standards: Utilize and promote standard layouts supported by Benefits and COBRA systems to ensure data security and integrity
Solution Development: Develop solutions that contribute to a seamless data integration experience
Timeline Management: Communicate timelines and provide conference call recap emails to all stakeholders
Data Evaluation: Review and evaluate existing client data specifications to ensure that the most integrated solution is offered
Conversion Planning: Develop and execute a conversion plan
Process Leadership: Drive the data integration process in conjunction with the Implementation Manager to make sure the integration project is completed in a timely fashion
Client Education: Educate clients on file requirements and how to successfully submit data to Discovery Benefits
Documentation Management: Record and save all documentation related to the integration process according to team processes
Relationship Building: Build and maintain positive relationships with consultants, brokers, carriers, vendors, employers and internal teams
Process Evaluation: Continuously evaluate the employer, carrier, consultant and/or vendor satisfaction with the integration process
Feedback Communication: Communicate meaningful client feedback on the file build process to Sales, Implementation, Client Services and/or external contacts

2. Integration Analyst Details

Issue Escalation: Escalate all data integration roadblocks to the manager and the Implementation Manager promptly to keep the file integration work moving
Concern Tracking: Track and report all client concerns in accordance with team processes
Quality Assurance: Maintain high levels of quality in all aspects of work
Request Response: Respond to all requests made by the employer, carrier, consultant and/or the third-party vendor within 24 hours
Sales Support: Provide support to the Sales and Marketing team
Subject Expertise: Serve as a subject matter expert to other teams
Client Assistance: Assist with questions, research, or review files for potential clients
Integration Management: Manage the details of the integration
Project Coordination: Track and coordinate integrations for the employer, including conversion projects
Meeting Management: Attend and schedule conference calls to discuss the integration process
Data Tracking: Track and follow up to ensure test data is received within the appropriate timelines, keeping all parties updated on the progress
Department Collaboration: Collaborate with other departments to ensure a positive customer experience
Process Improvement: Create efficiencies and improve processes for employers, consultants and third-party vendors
Special Process Support: Assist with creating special processes for integrations through working with other departments

3. Integration Analyst Responsibilities

System Liaison: Liaison for those labs and is charged with the responsibility of maximizing the effectiveness of the LIS and other supporting systems
User Education: Provides user education on the proper use and maintenance of systems under end-user control
System Support: Provides solutions for users’ day-to-day system needs
Service Promotion: Fosters and promotes all URMC and Department efforts to improve service quality and delivery
Operations Reporting: Reports to the CLSS Operations Manager with additional general direction and guidance from the CLSS Systems Project Manager
System Advocacy: Serves as an advocate for the systems' needs of UR Medicine Labs and represents their interests and needs in the effort to improve their operations’ quality and efficiency with effective deployment of information systems solutions
System Administration: Builds, configures, supports, and maintains the LIS and supporting systems while maximizing operational efficiency and addressing the systems' needs of Lab Directors, Faculty, Management and Staff
System Integration: Manages the operational interconnectivity between the LIS and other supporting systems in collaboration with partnered system support staff, especially enterprise systems managed by the Information Systems Division (ISD)
Process Assessment: Continually assesses processes and procedures and makes suggestions on ways to improve quality, reduce costs, and gain efficiencies
System Interoperability: Be responsible for the interoperability of all platforms and devices with the LIS, including stand-alone instrumentation, middleware and imaging and data management systems
Process Documentation: Documents all new processes and procedures within the scope of responsibility and keeps all documentation current and accessible
Project Leadership: Acts as project lead for IT components of Department IT projects, including instrument platform acquisition and implementation and process improvement and quality initiatives and may manage specific projects central to the Operations Analyst role and responsibilities
IT Collaboration: Acts as project lead for the components of CLSS, ISD, or other partnered IT group projects

4. Integration Analyst Job Summary

Application Management: Plan, organize and direct the implementation and/or development of supported applications in accordance with strategic business plans and industry standards on multiple large projects
Business Analysis: Analyze business and user needs regarding GMF’s compliance and policy standards around IAM, document requirements and onboard or revise new or existing systems
Requirements Gathering: Conduct meetings with appropriate IT Custodians, Information Owners, and vendors to gather documentation and requirements to assist in onboarding applications to the IAM platform
IAM Support: Supports the IAM intake and acts as the functional specialist to gather key business requirements and provide support for the access certifications
Process Liaison: Serves as a liaison between engineers and business customers regarding IAM processes
QA Testing: Assists in QA testing for onboarding of applications, certification initiation preparation, and Catalog items
Onboarding Management: Assists in managing the onboarding of applications to ensure there is a process for automated provisioning, user access reporting and password resets
Test Execution: Assist with the creation, documentation, and execution of test scripts for supported systems and research and implement solutions to issues identified during testing
Automation Development: Supports and develops automation and integration with CMDB
Reporting Solutions: Provide production and ad-hoc reporting and interface solutions to complex query needs of the business using a variety of reporting tools
Project Communication: Communicate with management and business partners on business systems and project status
Customer Interaction: Interact with business units to ensure that a high level of customer service is maintained

5. Integration Analyst Accountabilities

Requirements Analysis: Works with users to understand and document requirements
Artifact Testing: Tests the artifacts based on requirements and works with the EDM Testing team to roll them out to Production
Task Management: Manage tasks and dependencies to deliver requests within a given timeline
Workflow Understanding: Understands specific clinical and business workflows and data models to effectively enhance existing work products
Team Liaison: Functions as a liaison of the Interoperability Team between project managers, team leads, technical staff, and application build teams and testing team, under the direction of Lead Developer or Manager
Issue Resolution: Analyze and resolve complex interfaces, interoperability, job-secure ftp tasks, and data schema issues with minimal supervision
System Integration: Integrates Ensemble, Epic Bridges, Cloverleaf, Secure ftp, and HIE into the current Interoperability computing environment, and develops documentation for EDM staff and Helpdesk
Interface Development: Develops, tests, maintains, and supports Ensemble, Epic Bridges, and Cloverleaf interfaces, Integration engine components, and Secure ftp and HIE as part of an enterprise interoperability implementation team
Change Management: Ensures all steps of change management are followed and maintained
Problem Troubleshooting: Troubleshoots and performs root cause analysis of problems

6. Integration Analyst Functions

Implementation Leadership: Principal actor of the end-to-end implementation process with various clients’ systems (ETL, EDI, and API integration)
Requirements Gathering: Gather and analyze business and customer requirements to identify and prioritize opportunities to improve efficiencies and processes through integration
Integration Design: Design and implement integration flows and enhancements, including EDI, APIs, and/or other file-based integrations
Solution Oversight: Partner with development and design teams to support and provide oversight in designing and developing integration solutions and prototypes/PoCs
Test Automation: Determine, conduct, and automate integration tests, load tests, and performance tests, including facilitating setup of test data and accounts
Technical Documentation: Prepare and manage technical documentation and self-service resources on integrations
Performance Monitoring: Proactively monitor integration performance and troubleshoot, resolve, and report integration issues to impacted teams and stakeholders
Process Adherence: Adhere to established development and integration processes, best practices, and standards
Solution Training: Provide training and support on implemented solutions
Feedback Utilization: Use user and stakeholder feedback to guide the development of new products and integration enhancements
Vendor Evaluation: Participate in integration vendor and tool selection to meet business needs and support development team workflows
Team Collaboration: Promote a collaborative team environment and work closely with colleagues and stakeholders to achieve goals

7. Integration Analyst Job Description

Integration Design: Report to the Manager of Enterprise Applications, Integrations, the Integrations Analyst will play a key role in designing and developing high-quality solutions to address business integrations needs
Business Support: Work closely with application analysts, solution managers, process managers and business stakeholders to support business objectives
Integration Maintenance: Be responsible for ensuring existing integrations are maintained, optimized and secured based on industry standards
Requirement Translation: Translate business requirements and user stories into technical requirements, participate in technical designs and test planning
Boomi Development: Development, deployment, and maintenance of integration processes between cloud and/or on-premise applications using the Dell Boomi platform, ensuring 'best in class' integration processes are implemented
Issue Resolution: Monitor, troubleshoot, and resolve problems with existing integration processes and environments
Process Documentation: Create and maintain detailed documentation of integration processes, including use cases, field mapping, transformation logics, architecture diagrams, etc
Error Analysis: Identify error patterns and recommend training or revised workflows
Version Management: Manage application/endpoint version upgrades, outages, and performance issues related to integration processes
Team Collaboration: Collaborate with cross-functional teams to deliver innovative solutions to complex business needs
SME Participation: Participate in Subject Master Expert (SME) discussions and feasibility analysis
Tool Evaluation: Research, evaluate, and build business cases for implementing new tools and services

8. Integration Analyst Overview

Configuration Documentation: Work with the project analyst during the FSD phase to document the configuration required for desired operations
Script Management: Create/maintain standard scripts for system configuration
Implementation Preparation: Document and script out planned configurations for an implementation per the FSD in preparation for the project's Dev environment configuration
Screen Management: Work with the analyst to define screen management changes needed for the project, or saved queries that need to be added
Warehouse Setup: Gather warehouse configuration from the project manager and set up the customer's information on products, locations, zones, etc., within the Dev environment
Initial Testing: Perform an initial happy path test to validate the installer, make sure modules are operating with the system configuration and customer data
Issue Tracking: Track issues found in testing in Azure DevOps with work items following existing processes
Release Promotion: Promote the release to the QA team for in-house testing
QA Support: Support the QA group in their efforts to develop test plans and perform testing
Operations Support: Support the Operations team in testing and implementation
Team Collaboration: Collaboration with the team to get a project up and running
Team Development: Help build the Bastian team to be a recognized leader in software development and a great place to work
Industry Awareness: Keeps current on industry trends as they relate to Bastian's software products

9. Senior Integration Analyst Details and Accountabilities

ESB Administration: Lead the design and support of ESB (Enterprise Service Bus) systems administration, migrations, version upgrades, cert management, production support, performance tuning, troubleshooting, and resolution
Release Coordination: Lead the coordination of the release to the production environment
Integration Development: Design, develop, test, and modify ESB integrations
SAP Data Management: Test, reconcile, and deploy data within the SAP Architecture
Architecture Compliance: Ensure all high-level solution models and solution architectures comply with the target Architecture, Enterprise Roadmap, Architecture Principles, and Standards
Stakeholder Collaboration: Coordinate and collaborate with project stakeholders, system implementation partners, PMO, vendors, and onshore and offshore resources on the design and development of the new SAP system functionality
Problem Resolution: Investigate, analyze, and solve software problems by liaising with the business to troubleshoot issues that arise
Requirement Facilitation: Independently facilitate workshops with business users to define business requirements by analyzing, creating, and validating detailed functional specifications that can be translated into technical specifications
Process Documentation: Document AS-IS and TO-BE by identifying gaps, issues and workaround solutions
SDLC Deliverables: Define deliverables according to the SDLC, including functional and technical specifications, use cases, test cases, and system documentation
Functionality Documentation: Design and develop documentation for new system functionality to cover business processes and system functions
Testing Collaboration: Collaborate with Functional and Technical teams on testing, which includes unit, integration, functional, acceptance system, regression, and database, by analyzing results, managing defects, and resolving issues
Production Deployment: Fix and coordinate releases to production
Post-Deployment Support: Provide end-user support in post-deployment phases, assess and evaluate all feedback to ensure that the requirements necessary to correct the issues are addressed
Integration Monitoring: Monitor and support data integrations with agreed-upon service levels

10. Integration Analyst Tasks

Data Extraction: Conceptualize, develop, and deploy data extraction procedures, working collaboratively with clients
Integration Methodologies: Develop recommendations for internal leadership around preferred data integration methodologies
Barrier Resolution: Ensure barriers to the timely completion of Data Integration Services projects are anticipated and overcome
Project Coordination: Work effectively with internal and external project managers to ensure the timely delivery of implementation
Product Integration: Encapsulate findings through new product integration exercises for the overall benefit of the EAB data integration effort
Relationship Building: Build and foster strong relationships with all levels of technical and non-technical staff at client institutions
Process Improvement: Proactively identifies, recognizes, and acts on opportunities for improvement to advance business goals
Problem Response: Confronts problems, change, and/or challenges quickly and enthusiastically

11. Integration Analyst Roles

Integration Configuration: Configure inbound and outbound integrations according to specifications
Requirements Support: Assist Client Services Leads and Business Systems Analysts with requirements gathering by serving as a technical expert in configuration design
Release Knowledge: Maintain knowledge of 4G Integrations Service release versions and features
Setup Documentation: Document integration setup and advise Client Services Leads and Business Systems Analysts on testing and stack migration
Issue Troubleshooting: Troubleshoot integration configuration issues with third-party vendors
Advanced Collaboration: Collaborate with Study Configuration Engineers on advanced integrations requiring additional programming
Data Scripting: Assist Study Configuration Engineers with data change scripts as they relate to the handling of integrated data
Team Communication: Maintain open communication with delivery teams and integration partners on configuration timelines, issue resolution and testing

12. Integration Analyst Additional Details

Investment Partnership: Serve as a partner of the Investment function
Team Collaboration: Partner with Investment and Product teams to understand how the platform can best support plans
Requirement Analysis: Identify, understand, and articulate investment requirements to stakeholders
Operating Definition: Define investment operating requirements for new onboards
Operational Alignment: Connect investment with the operational functions to deliver platform requirements
Process Consistency: Promote consistency and reduce complexity across mandates and processes
Onboarding Support: Support the resolution of any onboarding process issue, both upstream and downstream
Performance Oversight: Oversee and report performance against agreed service levels
Onboarding Management: Provide management, prioritization, and oversight of the end-to-end delivery of complex onboarding
Scalability Improvement: Drive scalability and efficiency improvements, reducing cost and complexity in the operating model
Risk Reduction: Reduce Investment operational risk

13. Integration Analyst Essential Functions

Interface Management: Manage the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support
Integration Development: Build and support integrations between EHR and other systems using the Corepoint interface engine
Requirements Documentation: Work closely with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements
External Collaboration: Partner with external interface project teams to collaboratively build new connections
VPN Configuration: Partner with internal networking resources to configure and troubleshoot VPNs with external interface partners
Issue Resolution: Work with internal and external groups to diagnose and resolve interface-related issues
Cross-Functional Engagement: Engage with cross-functional experts, vendors, and other application analysts on interface-related tasks and activities like build steps, validation, cutover planning, and going live
Project Coordination: Work alongside the implementation project manager to ensure that high-quality results are achieved and deadlines are met
Stakeholder Communication: Communicate challenges and roadblocks on projects to all of the relevant stakeholders and members of management
Proactive Support: Provide proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems
Data Transport: Define the transport method by which source system data will be communicated to target systems
HL7 Messaging: Analyze and manipulate external and internal data into an appropriate format for HL7 messaging between systems

14. Integration Analyst Role Purpose

Transport Troubleshooting: Troubleshoot the data transport mechanism
Scope Interpretation: Interpret the defined scope and defined business requirements for each dataset in the creation of each technical specification
Specification Documentation: Understand data structures and document technical specifications detailing data elements and HL7 message structures
Effective Communication: Communicate effectively and efficiently with both technical and non-technical audiences in meetings, virtual working sessions, emails, and phone calls
Technical Analysis: Strong analytical, technical, and troubleshooting skills
Problem Solving: Analyze data, problem-solve, and clearly communicate solutions
Requirement Understanding: Understand organizational requirements and their impact on the technical aspects of a solution
Complex Environment: Work in a complex multi-communication-channel environment
Task Tracking: Track tasks, define next steps, identify owners, and hold people accountable
Activity Coordination: Coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces
Cross-Functional Collaboration: Collaborate across functions to resolve complex issues
Mission Alignment: Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Quality Compliance: Support and comply with the company’s Quality Management System policies and procedures

15. Integration Analyst General Responsibilities

Integration Support: Provide support for systems and data related to integration, respond to tickets promptly, and maintain documentation of the resolution
Workday Integration: Assist with the design, implementation and support of Workday integrations for HCM, Finance, Benefit and Payroll
Documentation Management: Maintain a repository in the enterprise standard Data Cookbook for integration technical specification documents and other workflow documentation for new and existing integrations
Release Analysis: Work with Workday Support Committee to conduct integration release download, analysis and testing for Workday weekly and bi-annual major releases, and implement the changes or new adoptions within the defined time frame
Vendor Coordination: Serve as the primary contact on integration files between Workday and outside vendors, including enhancing, solving existing issues with integrated systems, scheduling, and debugging file transfer failures or data issues
Data Extraction: Extract data using Workday RaaS, custom reports, Core Connectors and advanced studio design for data transformation
Test Management: Manage end-to-end testing with various vendors, Workday-partners and internal functional owners
Task Prioritization: Prioritize and organize tasks to achieve goals through creating solid test plans, setting priorities for other team members and functional users to meet Workday release test deadlines in a team setting
Project Scoping: Assist Project Managers to scope out projects and define technical specs, work with functional users to gain shared understandings of integration impact on business processes
Solution Development: Develop and implement integration solutions, ensuring accurate and secure endpoint data flow that yields the most optimal business outcome
Test Collaboration: Collaborate with functional users to define test criteria, perform unit and integrated system testing to make sure new or existing business processes have no negative impact on related integrations
API Integration: Provide API Web Services, endpoint, or file-based data integrations that extract and synchronize the data flow between one enterprise system or with 3rd party solutions
Data Quality: Develop integrations focused on data quality, integrity and process improvement
System Synchronization: Develop integrations that ensure accurate endpoint data delivery and data synchronizations among enterprise systems or 3rd party solutions, including but not limited to Banner, Workday, Salesforce, Raiser’s Edge, ID Card management, Housing, or LMS

16. Integration Analyst Key Accountabilities

Interface Development: Managing the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support, with the focus on HL7 v2, FHIR, and managed file transfers
Requirements Documentation: Working closely with application teams, subject matter experts, and third-party application experts to determine business needs for interfaces, document related technical requirements, and configure the interfaces per the requirements
Issue Resolution: Working with appropriate resources to diagnose and resolve interface and file transfer-related issues
Project Coordination: Coordinating various interface-specific tasks and activities during integration projects, like build, testing, cutover planning, and go-live
Data Translation: Developing data-translation routines and methods in middleware (interface engines) and endpoint interface applications (e.g., Epic Bridges) to support integration between Epic (EHR) and other HIT systems
Monitoring Support: Providing proactive support by monitoring live interfaces, creating processes and documentation for 24/7 interface monitoring by the Service Desk
Risk Management: Identifying and escalating risks associated with technical project tasks
Issue Communication: Communicating interface issues, impacts and recommended solutions to impacted application teams, SMEs, and other end users
System Health: Ensuring the healthy operation of integration environments and individual interfaces through consistent and best practice design, build, deployment, support and maintenance processes, and collaboration with other members of the integration team
Middleware Upgrades: Coordinating upgrades to the middleware supported by the team
On-Call Support: Providing rotating on-call support coverage for all interfaces supported by the team
Technical Specifications: Understanding Epic data structures and documenting technical specifications detailing source and target data elements and related business logic used in the interfaces built by the team

17. Integration Analyst Roles and Details

Scope Interpretation: Interpreting the defined scope and defined business requirements for each dataset in the creation of each technical specification
Interface Management: Configuring and monitoring Epic Data Courier interfaces, and troubleshooting related issues
Migration Management: Managing the migration and troubleshooting of the application build across Epic environments
Data Strategy: Designing Epic data migration strategies and managing large data loads
Policy Compliance: Maintaining Data Courier interfaces and protection settings in accordance with policies and procedures
Analyst Training: Instructing application analysts on Data Courier and import/export functionality
Sync Resolution: Resolving Epic record and item synchronization issues
Master File Support: Working with application teams to import, export, and troubleshoot master file migration
Environment Strategy: Developing, communicating, and managing the Epic environment strategy, including data migration methods and schedules
Change Control: Developing new or enhancing existing change control processes to include Epic components and build
RA Management: Managing the sign-off process for Release Authorizations (RAs) from Epic (part of change control)
Planning Participation: Participating in or leading change control, upgrade planning, maintenance window planning, and go-live planning committees
Upgrade Coordination: Coordinating Epic upgrade and update activities with the application and technical team leads
Information Communication: Communicating information about environment activities (refreshes, maintenance windows, upgrades, patches) and enforcing proper environment use for build, testing, and training to the project team and end users

18. Integration Analyst Responsibilities and Key Tasks

Process Flow Sharing: Share the process flow with the local finance team to ensure all checking/control points are in place in the new system
Close Process Support: Support GL COE and EU consolidation team to work on a robust ME close process to ensure proper consolidation of data from both S4Hana and ECC systems at the legal entity level and an integrated process in place for entity sign off
Review Coordination: Coordinate a robust ME review process with the complexity of multiple SAP systems to facilitate review with country controllers and BP&A country partners
Change Mapping: Coordinate and map out key changes that will have an impact on the stat account with A2 W1 implementation and incorporate the changes in the statutory audit planning process
Template Standardization: Identify areas that should prioritise on standard templates and share best practice across the region when it comes to statutory accounts
Compliance Coordination: Coordinate with the compliance team and internal audit team to ensure we're compliant in S4Hana for all entities when it comes to key controls
Training Management: Identify super users of S4Hana within EFCOE and organise internal training to bring the whole team up to speed with S4Hana
Reporting Optimization: Leverage super user groups to explore advanced analysis/reporting tools in S4Hana and optimise the existing reporting process
Closing Coordination: Coordinate with the country finance team to ensure a plan and enough resources to carry out JDE closing procedures and post day 1 reconciliation alongside day-to-day operations and interim audits due to LEI
Close Support: Provide support to the country finance team to successfully go through the first few months' ME close and first YE close in S4Hana, especially during the holiday season
Feedback Collection: Collect feedback from S4Hana users and communicate enhancement ideas to the A2 team

19. Integration Analyst Duties and Roles

Client Support: Serves as a resource to assigned client in the area of expertise and supports field personnel, Distribution Centers, Sales, Supply Chain and other departments in transportation/logistics areas
Data Analysis: Prepares spreadsheets for data analysis, prepares reports with charts and graphs, mailing lists, maps and ad hoc requests
Data Documentation: Defines data definitions and documents data limitations
Process Improvement: Develops business tools and solutions to improve logistics processes
Cost Forecasting: Develops cost estimates and forecasts
Cost Modeling: Creates and maintains costing models
Executive Reporting: Informs executive management on all pertinent issues concerning the supply chain process
Regulatory Compliance: Ensures the structure of all logistics and delivery programs meets Department of Transportation (DOT) regulations
Logistics Efficiency: Ensures products, components, and/or supplies are shipped, distributed, or received efficiently
Problem Solving: Identifies key barriers/core problems and applies problem-solving skills to deal creatively with complex situations
Issue Resolution: Troubleshoots and resolves complex problems
Independent Execution: Independently performs assignments with instructions limited to the expected results
Solution Development: Determines and develops an approach to solutions
Technical Guidance: Receives technical guidance only on unusual or complex problems or issues
Project Oversight: Oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc
Employee Development: Contributes to employees' professional development but does not have hiring or firing authority

20. Integration Analyst Duties

Integration Support: Assist with activities related to troubleshooting, supporting, developing, testing and delivering an integration solution for the integration of the entity and enterprise applications, Epic applications and 3rd party vendor complementary applications
System Analysis: Perform thorough data integration and system analysis to understand and assess current connections among/all impacted applications and entity and enterprise systems
Connection Research: Research and assess current connections among/all impacted applications
Epic Integration: Work with Epic staff and teams across Partners to install and maintain the necessary points of integration with Partners’ Epic system
Format Management: Manage various formats of integration, such as HL7, XML, SOA, and flat files
Operational Support: Provide day-to-day operational and ongoing interface integration support
Issue Troubleshooting: Troubleshoot, diagnose and accurately document interface problems and their probable causes and work closely with developers to identify, test and implement solutions to production issues
Deployment Validation: Work with development and entity contacts to deploy and validate the interfaces are working properly
Procedure Documentation: Assist with writing and reviewing interface support procedures documentation
Interface Testing: Perform interface application testing from test scripts
Upgrade Analysis: Engage in activities including analysis, review, testing, troubleshooting, and design of new features and fixes related to Epic special updates and major Upgrades
Workgroup Participation: Partake in internal integration workgroups focused on the maintenance, build, optimization, and behavior of active and future interfaces
Cross-Team Collaboration: Participates in interface-focused cross-team meetings with the PeC application teams to ensure communication and collaboration
Adaptability: Remain flexible and adaptable within a fast-paced environment with rapidly changing requirements
Interface Implementation: Be responsible for the implementation of new interfaces across revenue cycle and clinical systems and application components that will integrate with Epic (design, build, testing, cutover and live)
Flow Design: Documents and assists in designing the flow and sequencing of events to support an integrated solution with Epic across all functional areas
Test Plan Development: Develop interface test plans based on functional design and technical requirements documentation

21. Integration Analyst Details

Requirement Analysis: Understand the business requirements outlined in each request to create the optimal solution
Product Configuration: Configure the product to meet the complex needs and requirements of the customer (using Python, JSON, Groovy, Jenkins, GitHub, etc.)
SLA Management: Collaborate with project managers and customers to ensure SLAs are met and the quality of configuration is maintained
Solution Consultation: Assist the project managers in gathering requirements and consult with customers on the optimal solution
Mentorship: Mentor other analysts and assist them with solution design and troubleshooting
Peer Review: Conduct peer reviews of configuration and integration work completed by other analysts to ensure quality based on the original specifications
Request Tracking: Use case tracking systems to track and manage requests
Customer Service: Provide excellent customer service to customers by phone, email and Salesforce
Product Knowledge: Acquire technical product knowledge through training, self-directed research and testing, and internal consultation
Solution Testing: Test completed configuration to ensure solutions meet the original request
Status Communication: Proactively provide updates to project managers and follow up with customers on active requests
Technical Resource: Act as an internal technical product knowledge resource in collaborative training, testing and troubleshooting activities with colleagues
Integration Support: Assist Integration Analysts I and II with complex and/or new integrations
Process Documentation: Collaborate with the various product teams to understand new integrations and assist in documenting the implementation process
Process Improvement: Evaluate existing internal business processes, anticipate new requirements, and identify areas for improvement

22. Senior Integration Analyst Responsibilities

Project Management: Manage multiple technical integration projects for Surescripts products
Connectivity Setup: Analyze, set up and configure customer connectivity for Surescripts products
Technical Expertise: Develop and maintain needed technical expertise for Surescripts products
Issue Troubleshooting: Assist in troubleshooting customer connectivity for some products
Project Planning: Develop, maintain, and track Integration project plans and schedules
Customer Education: Facilitate education, best practices, design-development review, testing and certification meetings for customer projects, or act as an advisor to others
Go-Live Support: Monitor customer go-live network activities, effectively managing issues for efficient resolution
Relationship Building: Develop highly effective working relationships with customers and internal Surescripts teams and departments
Process Contribution: Contribute to defining integration and certification processes and activities around new product pilots and other new product releases in a limited leadership role
Continuous Improvement: Apply expertise and knowledge of Surescripts products as input to continuous improvement and development of certification test cases
Subject Expertise: Provide subject matter expertise for other internal departments related to Surescripts transactions, integration and certification requirements, and customer application workflows

23. Integration Analyst Accountabilities

Relationship Management: Be responsible for establishing and maintaining technical relationships between RouteOne and partners/customers
Interface Management: Interface design/specifications, interface testing and troubleshooting, and project communication
Project Support: Support project work with RouteOne integration partners and customers to establish connections, enhance existing interfaces, and troubleshoot issues through all stages of development and implementation
Autonomous Work: Analysts are often involved in supporting project work with RouteOne integration partners in addition to working on internal features with the development team autonomously
Training Documentation: Analysts may also be called upon to support training, documentation, and special projects
Security Compliance: Perform all work in accordance with the company's security controls, quality programs, and standards
Status Reporting: Assist in the management of partner integration status reporting
Specification Documentation: Create, document, and communicate interface specifications, guidelines, test scripts, and procedures
Internal Collaboration: Work with RouteOne's internal teams (Product Development, Software Development, QA, etc.) to troubleshoot, report, track, and validate software issues and features
Production Support: Provide Level 3 production support in the area of partner integration
Project Assistance: Assist Integration Managers on large-scale integration projects
Progress Communication: Manage and communicate the progress status of projects to business owners
Web Service Design: Assist in the design, testing, and implementation of web service (XML-based) interfaces between RouteOne and its integration partners
Standards Compliance: Maintain safety, security, and privacy standards throughout all areas of responsibility

24. Integration Analyst Functions

Interface Documentation: Understand and document existing interfaces, capturing the interface workflow and technical details
Interface Development: Create and/or modify existing interfaces
Interface Monitoring: Monitor existing interfaces and support troubleshooting and addressing any problems identified
Requirement Coordination: Coordinate interface requirements with stakeholders
Quality Assurance: Provide QA on modified or existing interfaces
Client Support: Work with clients on any inbound/outbound changes around data feeds
Connection Management: Provide the client with connection information
Queue Management: Review, maintain and resolve assigned Integrator Work Queues

25. Integration Analyst Job Description

Meeting Coordination: Scheduling and executing of integration-related project meetings
Ticket Creation: Creation of detailed tickets (Jira and/or ServiceNow) that capture both the technical requirements and business use cases
Stakeholder Reporting: Weekly reports to stakeholders that include updated monthly projections
Issue Troubleshooting: Works closely with Business areas to perform technical troubleshooting and data analysis to determine the root cause of production issues
Vendor Support: Logs service requests with the software vendor
Test Management: Developing test case matrices, creating actual test cases, executing the test, reviewing actual vs. expected results, communicating and resolving issues, and documenting results
SDLC Collaboration: Work with developers to work through the phases of the systems development lifecycle (SDLC)
Cross-Functional Collaboration: Working with cross-functional teams to deliver objectives outlined in integration plans
Deliverable Tracking: Tracking and reporting on key deliverables through to completion

26. Integration Analyst Overview

Installation Support: Provide installation and integration support for C4I System racks and components for the Royal Saudi Naval Forces (RSNF)
System Verification: Be responsible for system communications verification and perform RF cabling, terminations and operational testing during installations of systems into RSNF vessels, command centers and training facilities
Documentation Management: Be responsible for engineering documentation changes, maintaining updates to hardware configuration control items (HCCI), system drawings, bill of materials, cable run sheets, and serial number list
Engineering Collaboration: Work with engineering for system design, software installation, and equipment operational testing, and provide solutions for areas that might be in need of improvement
Quality Review: Review RF quality issues, report on findings, and then update documentation to reflect the approved corrective action
System Maintenance: Maintain, repair, and perform functional communication circuit checks of the Radio, installed on ashore and afloat platforms of the RSNF
Diagnostics: Use specialized test equipment and software-controlled diagnostics to isolate malfunctions
System Repair: Repair systems according to technical orders, manufacturer's handbooks and local procedures
Equipment Modification: Accomplish equipment modifications and installation according to engineering change plans
Component Troubleshooting: Repairs and troubleshooting down to the component level, including ESD handling
Soldering: Soldering using a 3M workstation or portable soldering iron
Technical Solutions: Provide technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors
Customer Interaction: Frequent inter-organizational and outside customer contacts
Issue Representation: Represent the organization in providing solutions to difficult technical issues associated with specific projects

27. Integration Analyst Details and Accountabilities

End-to-End Testing: Perform end-to-end testing with partners
API Support: Provide API integration and testing support, both internally and externally
Documentation Management: Create and maintain accurate integration documentation for any new integration or enhancement
Issue Troubleshooting: Work with internal teams and partners to analyze/troubleshoot integration issues
Pilot Support: Assist necessary teams with Pilot/Beta process, act as the liaison between Client/Support and Partner
API Collaboration: Work with the Integration Product team on any API related issues
Status Transparency: Maintain transparency with the Integration Product team on the development/certification process/status
Technical Analysis: Perform technical analysis to determine present and future business performance needs
Vendor Management: Work with vendors to manage projects that may be outsourced
Business Collaboration: Work collaboratively with business users to develop a strong working relationship

28. Integration Analyst Tasks

Process Establishment: Work with Field Supervisors to establish quality processes and documentation for products received at customer sites
Data Collection: Collect and document quality data from customer field sites
Inspection Leadership: Lead quality inspections and analysis to determine the root cause of the quality issues
Issue Reporting: Prepare reports to document field quality issues and establish a quality action plan to resolve customer issues
Scope Coordination: Coordinate with multiple field sites to determine quality scope and risk across the different supplier base
Issue Management: Be responsible for the management of field quality issues and ensuring that the action plan resolves the quality issues to customer satisfaction
Feedback Management: Management of quality feedback loop from the supplier, assembly shop and integration job sites to improve overall process and product quality
Field Resolution: Overall responsibility to resolve quality issues at integration field sites to ensure the construction manager meets the project timeline

29. Integration Analyst Additional Details

Integration Analysis: Serve as an Integration Analyst on Zycus Procurement Performance Applications
Middleware Development: Perform development of integration on SnapLogic middleware
Product Expertise: Provide a strong technical understanding of the product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s integration needs
Requirement Gathering: Work with the customer to gather integration requirements on Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement, P2P, etc.)
ERP Understanding: Understanding ERP Systems of customers from an integration perspective
Gap Analysis: Involving the mapping of Integration requirements with the existing product APIs/File-Based solutions and performing gap analysis
IT Support: Supporting the Client’s IT team to enable integration as per the requirements
Access Management: Access management, design, and architecture for various authentication, authorization, configuration, and defining SSO use cases
Standards Planning: Plan for enterprise and SaaS applications using open standards like SAML, WS Fed, OpenID, OpenID Connect, etc.
Documentation: Involving in documenting LLD and HLD as per the requirements
Tool Utilization: Work efficiently on database tools, Zycus products configuration/AI applications/ETL configuration, APIs, File-based Integration solution, MS-Excel, etc.
Deployment Support: Work on all aspects of deployment, including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user/supplier set-up, and testing support
Project Coordination: Work with the Project Manager to ensure deliverables are on time, increase efficiency and resolve issues for customers
Best Practices: Participate and contribute to best practices (tools/process), knowledge sharing, like customer KYC
Testing Support: Work with customers and internal stakeholders while participating and facilitating testing, including User Acceptance Testing
Solution Innovation: Evaluate and suggest innovative solutions and workarounds for customer requirements
Collaboration: Work well in both individual and team settings, both on and off the client side

30. Integration Analyst Key Accountabilities

Client Collaboration: Work with internal and external customers to identify and understand client processes and business needs as they pertain to integrations
Requirement Translation: Translate client processes and business needs into specific integration requirements and technical design documentation
Integration Support: Ensure that the development, deployment, and implementation of integration support the client’s processes and business needs
Data Mapping: Analyze and identify data issues that require an override on core systems or assistance with data mapping between systems
Issue Analysis: Analyze and identify data issues in relation to the technical design document and work with the developer to document in Jira and make corrections
Implementation Support: Provide support to the implementation team for integration work
Multi-Team Analysis: Design, develop, implement, and lead multiple analysis efforts across multiple teams and staff directorates and translate them into cohesive analysis results
Program Response: Assist with providing analysis and responses to a variety of scientific, technical, administrative, and security areas to quickly react to changing program needs
Operational Insight: Assist the client in understanding the operational landscape and mission environment
Data Integration: Use understanding of operations and acumen of the various collection platforms to integrate new data sources, validate information, build effective queries, and combine information from disparate sources to assist planners, warfighters, and senior policy makers in their decision-making

Relevant Information

What Does An Integration Consultant Do?

What Does An Integration Architect Do?

What Does An Integration Project Manager Do?

What Does An Integration Specialist Do?