• Contributes to patient safety by supporting the System-wide programs and policies addressing a safe environment for patients and the reporting of safety concerns to the appropriate individuals.
• Implements, tests, performs quality assurance, and supports application interfaces.
• Develops or enhances in-house applications using the latest software methodologies.
• Attends application implementation meetings to gather specifications and project scope.
• Formulates project requirements and plans project steps.
• Develops documentation and training materials.
• Tests, debugs, and documents system modifications and upgrades.
• Develops expertise with a variety of application-specific tools and databases implemented within the major applications and utilizes this to provide integration needs.
• Develops expertise in the latest toolsets and technologies to assist in providing timely and efficient computing solutions.
• Develops proficiency with assigned applications and troubleshooting tools to resolve application support calls.
• Maintains current and accurate system documentation on assigned projects that include system procedures containing an accurate listing of all hardware, networking, and peripheral devices.
• Provides 7X24 on-call support, utilizing remote access from home.
• Coordinates system testing with other application groups and develops system test plans.
• Implements new systems to include post-implementation audits.
• Prioritizes work assignments and effectively manages time to complete tasks within prescribed timeframes.
• Assures assigned systems are compliant with system policies and other regulatory agencies.
• Maintains up-to-date knowledge of object-oriented programming, HL7 interfaces, network infrastructure, SQL, shell scripting, and proficiency in legacy environments. 

Skills: Patient Safety, Application Interfaces, Software Development, Project Planning, System Testing, Technical Documentation, Database Integration, Application Support

• Researches and resolves integration issues received through incident tickets and end-user feedback. 
• Identifies the root cause of issues and develops creative solutions to correct integration problems with guidance from senior Integration Team members.
• Performs initial analysis of data flow and the relationship of business operations by working closely with the applications teams, end-users, or operational departments impacted by the systems. 
• Conceptual knowledge of multi-disciplinary health system functions, related data dependencies, connections and flow.
• Maintains appropriate build configurations, such as data translations, network settings, error work queues, etc., with direction from senior team members.
• Implements and tests fixes to configuration issues in the TEST/DEV application environments. 
• Validates that integration configurations deliver the accurate data needed to applications.
• Collects and documents specifications required to develop new or revise existing functionality.
• Achieves knowledge of integration software to serve as a bridge between application teams, project teams and vendor implementation teams.

Skills: Issue Resolution, Root Cause, Data Analysis, System Integration, Configuration Management, Testing Validation, Specification Documentation, Team Collaboration

• Troubleshot problems or questions from users.
• Participates in regular day-to-day communication with the vendor's implementation team to work with the end user and vendor to tailor the system to the organization.
• Documents changes and communicates the resolution of issues to affected users. 
• Follows established change management processes for the implementation of fixes into production environments. 
• Coordinates approved production moves through the designated change management process.
• Applies project management ideology to execute project plans. 
• Records time spent on projects to meet documentation requirements. 
• Follows testing plans and ensures functionality of integrations. 
• Troubleshoots and gives feedback to team members.
• Identifies potential impact of changes upon other applications and downstream systems with guidance of senior team members.

Skills: User Support, Vendor Coordination, Change Documentation, Change Management, Production Support, Project Execution, System Testing, Impact Analysis

• Gather, document, and present models and process strategies that will drive improvements in the accuracy and timeliness of WAXIE’s rebate claims to the appropriate constituencies.
• Work cross-functionally to analyze and redesign processes to streamline rebate claim processing and align processes and transactions to support strategic decision-making.
• Partner with WAXIE’s vendor community to drive EDI adoption in efforts to automate the rebate claim process, reducing errors and improving timeliness from initial rebate claim submission to issuance of credit memos.
• Stratification of deviations to optimize and ensure WAXIE is reaching an optimal market cost based on customer segment and usage. 
• Partner with WAXIE’s vendors to drive increased usage and adoption of regional/market-based costs.
• Create metrics/reporting/dashboards that will measure WAXIE’s accuracy and timeliness of the rebate claim process.
• Design exception reporting to identify defects in processes and work with the necessary business units to find and implement solutions.
• Set up and manage new vendors for WAXIE’s rebate claim program. 
• Be responsible for ensuring that all necessary paperwork is completed, submitted, and archived appropriately.

Skills: Process Improvement, Data Analysis, EDI Implementation, Cost Optimization, Vendor Management, Metrics Reporting, Exception Handling, Documentation Compliance

• Closely collaborate with the team to deliver new functionalities of the systems
• Produce the functional design/solution design while ensuring all requirements are covered.
• Collaborate with the business analysts to ensure proper understanding of requirements.
• Collaborate with the architect in the solution definition.
• Support the developers and perform integration tests.
• Support the test analysts during system testing.
• Accountable for the technical implementation (collaboration with the data team, security team, and infrastructure team).
• Work closely together with external suppliers/consultants. 
• Provide support on topics like estimations, change request handling, deliverable review, and defect correction.

Skills: Functional Design, Requirement Analysis, Solution Definition, Integration Testing, System Support, Technical Implementation, Vendor Coordination, Change Management

• Assist in the daily running of Integration Projects for all asset classes
• Assist in the increase of business potential by specialising in all aspects of the job, but specifically, automation of message flows
• Actively participate in the automation of monitoring and reporting, e.g., tools like Splunk, etc.
• Manage issues in a timely and accurate manner with different stakeholders, own such issues and deliver them
• Assist with Client meetings, including production of final workflow diagrams and project plans, leading to the running of workshops, giving detailed insight into Tradeweb integration
• Clear and accurate project management, to include up-to-date record keeping of all pending projects and compilation of monthly reporting statistics for senior management
• Interaction with other groups, specifically Client Services, Network, Applications Support, and Sales
• Assist with presentations of Tradeweb integration solutions both internally and externally, via PowerPoint or other multimedia packages. 
• Assistance with other STP team functions, such as onboarding of clients to the platform
• Assist with some administrative tasks, such as client email communication
• Support, certification, requirements analysis, documenting, writing requirements for development, and managing the delivery of such projects

Skills: Integration Projects, Process Automation, Monitoring Tools, Issue Management, Client Engagement, Project Reporting, Cross-Functional Collaboration, Requirements Documentation

• Install, configure, troubleshoot, and maintain a database system.
• Monitor and optimize system performance using index tuning, disk optimization, and other methods.
• Set user privileges within the database environment.
• Implement, configure, and troubleshoot database instances, replication, backup, partitions, storage, and access.
• Contribute technical skills and expertise on database and reporting projects
• Create and maintain scripts that reduce administrative tasks for the sales teams, such as the usage of a script to auto-create renewal opportunities and quotes to reduce the burden on sales reps, management of territory scripts, and run a script that supports in creating quotes for the largest clients
• Manage and own integrations into the Salesforce ecosystem
• Optimize maintenance and deployments to ensure integrated functioning.
• Document and create visual representations of systems and their inputs and outputs.
• Troubleshoot and debug system issues to increase performance and quality of data.
• Integrate diverse systems, networks, and servers to achieve overall aims.
• Document designs and assumptions.
• Work on updates to databases in support of data quality initiatives.
• Maintaining SQL Server by ensuring queries, stored procedures, and custom-developed solutions run in a timely and optimized manner.

Skills: Database Management, Performance Optimization, Access Control, Backup Recovery, Script Automation, Salesforce Integration, System Documentation, Data Quality

• Developing the systems integration strategy, governance and framework together with the Project Fusion Integration Lead and the Workday Integration team.
• Ensuring implementation of the assigned integrations needed for the consistency, efficiency of the overall process, and information integration between different applications, both global and local.
• Holding a close relationship and staying up to date regarding other projects identified with an impact on this program and providing relevant input to the Integration Lead for coordination and planning.
• Identifying required resources out of IS, complementing this with input from the functional workstream and feeding the outcome into the overall integration planning.
• Coordinating and monitoring day-to-day project work with all internal and external resources and ensuring the proper preparation of the process integration of the overall process.
• Preparing and providing input for the integration lead for enabling decision-making and owning integration design and implementation documentation in the Fusion project.
• Ensuring audit compliance with Internal Controls over Financial Reporting (ICoFR), General Data Protection Regulation (GDPR) and other regulations for access to and use of personal data within the company.
• Leading effectively through a performance management culture, which will be driving the company’s values and successfully meeting/exceeding all relevant targets and objectives within the business.

Skills: Integration Strategy, Process Governance, Resource Planning, Project Coordination, Integration Design, Compliance Management, Stakeholder Collaboration, Performance Leadership

• Work on advanced skills on SOA, Mule ESB 3-layer architecture, Mule Any point API platform, on designing and implementing and supporting Mule APIs.
• Support and monitor the Admin systems and how these Admins are connected through ESB for different Clients.
• Configuring the Mule process for fetching the data from the Queue and making web service calls to the middle-tier Mule ESB for processing.
• Providing production support by debugging system issues with advanced programming knowledge on the ESB/Middleware tier for the se2 engagement.
• Performing Deployment support for all the Middleware Tier Applications like Mule ESB, Jboss, ActiveMQ, Tango.
• Work in agile methodologies and create/enhance automation for the Middleware Technologies used in SE2.
• Conduct walkthroughs and knowledge transition to the client and the NTT DATA team to act as a bridge. 
• Propose new ideas to the client/NTT team for support enhancement and work towards their implementation.
• Interact with customers/client SMEs to elicit business and gather their feedback in order to improve the support model.
• Preparing technical design, impact analysis, systems build process configuration, Unit test scripts, component test scripts and incident logs for the system.
• Perform to resolve the queries raised by different systems for research. 
• Be responsible for acting as a channel between multiple Upstream and Downstream systems and justify the business roles implemented.
• Work on creating a Continuous Integration Tool for deployment, like Circle CI/Jenkins.
• Work on problem management issues with a detailed analysis and research of regular Integration failures. 
• Propose a permanent resolution for the failures.

Skills: MuleSoft Development, API Integration, Middleware Support, Production Debugging, Deployment Management, Agile Delivery, Continuous Integration, Client Collaboration

• Apply knowledge of Healthcare data integration standards (ie, HL7, FHIR, etc.) to facilitate capturing requirements, integration mapping, and reporting.
• Lead a development team comprised of Technical Business Analysts and Software Engineers on the complex implementation of Interoperability APIs and Data Exchanges.
• Create complete Test Plans in collaboration with business and technical team members, and participate in testing.
• Create Implementation Plans, and facilitate collaboration across business and technical teams to ensure implementations and post-implementation tasks are completed to ensure successful delivery.
• Manage time effectively, meet deadlines, communicate status to project managers and leadership, and provide guidance to stakeholders.
• Provide ongoing support for maintenance of APIs and Data Exchanges in support of interoperability. 
• Communicate effectively with customers to understand needs, identify solutions, and work with software engineers to deliver solutions both timely and with minimal defects.
• Build strong working relationships with internal and external customers. 
• Summarize verbally and in writing advanced analytical research that is understandable to the intended audience. 
• Communicate any delays, risks, or impacts to departmental management and customers. 
• Effectively facilitate meetings with cross-functional teams and document outcomes.
• Maintain knowledge of regulations and best practices for interoperability standards.

Skills: Healthcare Integration, API Development, Test Planning, Implementation Management, Time Management, API Maintenance, Customer Communication, Regulatory Compliance

• Analyze/understand business challenges, map current business processes to the new system or service, determine interface requirements, and resolve any issues that may affect the business process.
• Develop detailed functional requirements and testing scenarios that can be used to develop internal design specifications for systems or services. 
• Work with the technical analysts/architects and developers to ensure that the delivered system matches the functionality specified
• Ensure business satisfaction with IT services and products
• Understand and communicate user expectations. 
• Help train users in the functionality developed. 
• Assist the users in developing their user or business procedures.
• Create support documentation and socialize the new process with the IT support staff

Skills: Business Analysis, Process Mapping, Requirement Gathering, System Testing, User Training, Stakeholder Communication, Documentation Support, IT Collaboration

• Lead management of inflows/outflows of the due diligence gathering process and document progress within LCG’s designated project management tools.
• Implement change management based on identified opportunities, risks, and issues as part of the due diligence process in order to mitigate issues. 
• Collaborate cross-functionally to ensure changes are put into action and effectively communicated.
• Organize and internally communicate foundational information related to each acquisition target.
• Coordinate frequent meetings with sellers (external) and LCG’s cross-functional groups (internal) to help drive the deal execution process to closing.
• Serve as the primary point of contact with sellers (external) and remain flexible in schedule availability to meet the needs of the customer.
• Help monitor the deal execution and integration process for potential barriers to meet or exceed timeline expectations.
• Leverage reporting to frequently update multiple integration plans to keep the Finance Acquisition team and cross-functional groups aligned and on track.
• Partner with Sr. Manager, Acquisitions, to further develop LCG’s global, turn-key integration framework.
• Act as a subject matter expert in LCG’s project management tools.

Skills: Due Diligence, Change Management, Cross-Functional Collaboration, Information Management, Deal Execution, Stakeholder Communication, Integration Planning, Project Management

• Manages a work stream (change request or implementation) through the process of requirements gathering, development, and testing
• Gathers information from internal and external customers to define the integration requirements
• Ensures that all documentation captures all necessary information and clearly communicates requirements
• Ensures development starts and that unit testing is complete and meets the specifications
• Resolves any questions from the Developer
• Communicates with the product owner to resolve business-related questions and issues as they arise
• Provides analysis and design of a solution to solve business problems
• Serves as liaison between the technical staff and the business staff
• Ensures all aspects of the process adhere to defined standards
• Serves as a source of knowledge and guidance to the Integration Business Analysts

Skills: Workstream Management, Requirement Gathering, Documentation Accuracy, Unit Testing, Issue Resolution, Solution Design, Business Liaison, Process Compliance

• Works as a crucial component of a project team responsible for enhancing existing systems or developing new systems.
• Investigate and consult on pragmatic alternatives for short, medium- and long-term solutions to multiple and often complex problems.
• Work closely with clients through the Initiation and Feasibility and Planning Phases of a project to ensure the overall project solution is fit for purpose.
• Meets with users and subject matter experts to gather and analyse business requirements.
• Facilitates the definition of the scope and context of business requirements analysis for initiatives.
• Gathers, analyses and documents business requirements, communicating the desired outcome of the system enhancement/development.
• Gathers, analyzes and documents functional specifications to support the business requirements and communicates these in technical terms to analysts, programmers, testers and project team members.
• Analyse Business Requirement Documents to identify technical solutions in consultation with the Technical Analysts, IT Architects and Solution Consultants, considering all integration technologies, databases, applications, business processes and system implications.
• Complete solution impact assessment for Link and Client alignment

Skills: System Enhancement, Solution Analysis, Requirement Gathering, Scope Definition, Functional Specification, Technical Consultation, Impact Assessment, Client Collaboration

• Manage business requirements change requests throughout the project lifecycle.
• Liaise with Developers/Technical Solutions and Design to ensure that the technical solution achieves the desired outcome.
• Assist with testing phases of project delivery to provide clarifications and respond to enquiries.
• Assist with escalated Production Support issues and conduct root cause analysis.
• Collaboration with Senior staff and or Manager, manage and balance client and stakeholder expectations and report and escalate.
• Work and collaborate with third and/or vendor parties to deliver integrated system solutions.
• Complete Traceability matrices as part of Solution Design alignment with Business Requirements and other IT delivery teams.
• Ensure solution design meets business requirements and that the solution is understood by Technical Development and Test Teams.
• Perform peer review and sign-off of business and technical deliverables for other team members.
• Identifying and reporting potential risks to the client and business
• Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.

Skills: Change Management, Solution Design, Testing Support, Root Cause, Stakeholder Management, Vendor Collaboration, Requirement Traceability, Risk Identification

• Manage all aspects of existing Client amendments, including account additions, terminations, mergers and name changes.
• Ensure accurate and timely resolutions to all issues that arise during the Client amendment projects
• Execute the Global Verification and approval process for new Client onboarding and amendments
• Educate Clients on the project materials required for the Client amendment process
• Monitor client progress during the initial production rollout of Client amendment changes.
• Proactively share best practices with team members inside and outside of Onboarding.
• Support the maintenance of internal procedure documentation for existing Client amendments
• Recommend improvement ideas to increase the efficiency and effectiveness of the team
• Proactively manage the outreach and execution of Clients' incident remediation by management
• Contribute to internal projects under management
• Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk, and escalates appropriately

Skills: Client Amendments, Issue Resolution, Client Onboarding, Client Education, Process Monitoring, Procedure Documentation, Process Improvement, Risk Management

• Create test credentials on the test environment for prospective affiliate partners
• Maintain high-quality documentation of affiliate processes, build and release plans and use cases
• Assist with successful affiliate integrations and upgrades
• Work closely with internal Software Development, Business Development, Support, and Implementation teams
• Ownership of XML Interface Specifications and ADF and Data Push mapping documentation
• Field questions on escalated issues from existing and prospective affiliates
• Participate in the planning, direction, coordination, execution, and completion of affiliate integrations
• Troubleshoot and escalate ad hoc issues with existing and prospective affiliate partners
• Assist with automated reporting and cases
• Create and maintain open cases for affiliate development and follow up on timelines
• Work with the Product Marketing team, assisting with user guides

Skills: Test Environment, Process Documentation, Affiliate Integration, Cross-Team Collaboration, Interface Specifications, Issue Resolution, Reporting Automation, User Support

• Support a successful integration for all mergers and acquisitions
• Analyze employee data upon receipt
• Operate as key contact on discovery calls with third-party/hospital departments
• Prepare templates for the successful integration of acquired employees
• Prepare and send ‘offer’ letters for acquired employees
• Excellent relationship and customer service skills. 
• Work transparently with the integration team
• Collaborate and pivot rapidly during key integration periods
• Support integration projects by monitoring/responding to HR inquiries in the support inbox
• Provide high-quality communication, both verbal and written
• Actively use and update appropriate project management tools

Skills: M&A Integration, Data Analysis, Discovery Calls, Employee Onboarding, Customer Service, Team Collaboration, HR Support, Project Communication

• Assist clients and colleagues in analyzing business needs and performing requirements gathering, scoping, and planning for integration implementation projects
• Serve as a hands-on analyst and/or project manager for client implementations
• Systems and business analysis, process mapping, and requirements gathering
• Implementation planning and management, including status reporting and escalations
• Coordination and participation in testing activities
• Provide go-live and ongoing operational support to integration clients
• Contribute to the creation and maintenance of professional materials (Project plans, integration specifications, charters, implementation guides, testing materials, etc.)
• Contribute to overall product team objectives and specific assigned deliverables, and participate in integrated product research and development processes
• Work collaboratively with internal and external stakeholders on a variety of activities
• Identifying and evaluating new opportunities, potential partners, and technologies
• Root-cause analysis for integration-related issues, both internal and client-related
• Developing the business case and specifications for new projects
• Providing recommendations for short and long-term solutions
• Recognize and identify areas where existing procedures may require re-engineering, or where new ones need to be developed, and raise all concerns, issues, and potential risks to management
• Enhance professional and technical knowledge through participation in relevant training sessions and ongoing education opportunities
• Advocate for key system improvements that unlock new strategic integration capabilities by working through challenging problems with the team to produce scalable solutions
• Proactively monitor new releases and functionality changes, and provide recommendations for system enhancements
• Manage rollouts of process and tool changes by initiating proactive communication with impacted users and by providing user training and support to business partners and external stakeholders

Skills: Requirement Gathering, Project Management, Process Mapping, Implementation Planning, Testing Support, Root Cause, System Enhancements, Stakeholder Collaboration

• Develop domain knowledge of FinTech API solutions that are needed to implement a client
• Assist with onboarding tasks related to bringing on new clients and support development teams working on API’s
• Assist with managing first-level support to customers by monitoring support requests to identify any recurring issues and recommending product changes
• Manage Master Data processes related to input and governance
• Performance tuning of database systems
• Install, upgrade, and manage database applications
• Diagnose and troubleshoot database errors
• Recommend and implement emerging database technologies
• Create and manage database reports, visualizations, and dashboards
• Create automation for repeating database tasks
• Maintain and improve business requirements and process documentation, architectural diagrams, and enhancement roadmaps
• Maintain overall system understanding, research and understand new capabilities provided through recurring feature releases, and proactively pursue any relevant training or certifications
• Participate with the Systems Implementation team to learn configuration and participate in all workshops and design sessions
• Support research and development for new application modules to improve functional efficiency and effectiveness, while maintaining internal controls

Skills: FinTech APIs, Client Onboarding, Customer Support, Master Data, Database Management, Performance Tuning, Process Documentation, System Implementation

• Work under the direction of the Head of Engineering to provide integration solutions across the Product Management and Engineering areas
• Analyse and assist in defining integration workflows and data mapping, plus facilitate analysis and design workshops and maintain integration requirements
• Hands-on implementation for building REST APIs using OAS, authentication policies and publishing for consumers.
• Perform end-to-end testing of built REST APIs before making them available to consumers.
• Creating sequence diagrams capturing the end-to-end interaction of different actors in the ecosystem.
• Interact with end users to understand new business requirements and enhancement requests
• Translate business requirements and use cases into user stories to help develop and deliver functional/technical specifications, requirements documents, and detailed use cases for new product features or functionality
• Work with Development teams, QA teams, Vendor professional services, or technical operations teams during design and implementation to shape the technical feature set
• Develop test cases and perform testing to support solution delivery teams
• Analyse and ensure that performance (non-functional) requirements are met
• Provide post-implementation and ongoing support
• Troubleshoot, diagnose, and accurately document interoperability problems and their probable causes. 
• Identify root/cause, provide testing guidance, and assist clients with implementing solutions

Skills: Integration Solutions, Workflow Analysis, REST API, End-to-End Testing, Requirement Translation, Technical Collaboration, Performance Analysis, Troubleshooting Support

• Provide integration solutions across the Product Management and Engineering areas
• Defining integration workflows and data mapping and facilitating analysis and design workshops
• Interact with end users to understand new business requirements
• Translate business requirements and user cases to user stories to develop and deliver functional/technical specifications.
• Collaborate with development teams, QA teams, vendor professional services and technical operations teams during design and implementation to shape the technical feature set
• Serve as a liaison role between application technology vendors, internal groups, and end users
• Advocate collaboration and knowledge sharing across all engineering areas
• Work directly with customers and vendor partners to test, implement and support HL7 and other electronic interfaces using Evident’s proprietary Interface Management System.
• Troubleshoot issues/identify needed changes and make modifications to interface messages for new requirements.
• Create documentation and diagrams to influence effective education, implementation and post-implementation support of interfaces.
• Collaborate with Developers and Engineers on interface-related tasks to continually improve integration methods and/or custom functionality to meet customer needs.

Skills: Integration Workflows, Data Mapping, Requirement Analysis, User Stories, Cross-Team Collaboration, Vendor Liaison, Interface Support, Documentation Development

• Develop and support Integrations and Reports between Workday and other 3rd party applications.
• Develop integrations using Workday tools such as Core Connectors and EIBs
• Supporting Integrations through development, testing and deployment of various types of integrations.
• Assists Integration Architects in systems analysis and optimization initiatives.
• Develops and documents procedures that cover all technical aspects for Integrations
• Help analyze variances from the project plan, compile alternatives, and execute the preferred recommendations.
• Provide moderately complex business model design services for development.
• Track and process requirements, and prioritize them in alignment with process advisors and across the organization.
• Help integrate a subset of moderately complex process areas, including data, education and security across a small subset of the organization.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Develop and deploy integrated Workday solutions aimed at optimizing business processes spanning multiple technologies
• Assist in performing root cause analysis, interpret the results, and provide input into action plans
• Manage and maintain existing system integrations and lead the implementation of new integrations
• Solicit and document requirements from business partners to design and build solutions according to requirements
• Utilize relevant technologies to deploy, design, document, and support moderate to complex integration solutions
• Solve software and systems monitoring issues

Skills: Workday Integrations, Core Connectors, EIB Development, Systems Analysis, Procedure Documentation, Requirement Prioritization, Root Cause, Process Optimization

• Document system requirements to effectively interpret client HRIS system configurations into payroll deduction and meal plan requirements documentation.
• Lead project calls, and partner with client IT teams and vendor partners to test payroll deduction and meal plan file exchanges.
• Maintain and update badge pay requirements documents specific to each POS vendor’s requirements.
• Participate in application testing for vendor upgrades that impact badge pay integration functionality
• Serve as a subject matter resource for Strategic Project transitions or for client IT projects that will change established system integrations with portfolio vendors and clients
• Consult with vendor partners and delivery teams to identify process and documentation improvements
• Support HDL strategy teams in vetting and evaluating new solutions and portfolio partners that will influence current HRIS integrations or potentially introduce new HRIS integration functionality
• Interact with stakeholders such as business experts, business unit personnel, other staff vendors, and contractors to document project business and system requirements
• Aid in customer requests within their scope and perform in a program quality role while monitoring the timely delivery of customer objectives and departmental priorities
• Ensure customer needs are translated into business terms and are effectively communicated across applicable domains

Skills: System Requirements, Project Leadership, File Testing, Integration Support, Vendor Collaboration, Process Improvement, Stakeholder Communication, Quality Monitoring

• Complete investigations of all field issues reported from customers, including analyzing, debugging, reproducing and providing status updates.
• Ensure that all new Platform functionalities work properly with any other components before it is sent to the QA Team.
• Be responsible for coding the platform, but using a development background to read through logs and code base to complete root cause analysis of issues.
• Ensuring equipment is operational, running production software, maintaining, and developing new or improving current tools used to complete the team’s required tasks.
• Be responsible for the development and implementation of integrations through the project life cycle.
• Perform analysis and gather requirements from business users.
• Leverage API and service-oriented architecture for integration development.
• Develop and maintain SFTP processes using encryption and security protocols.
• Apply standard patterns and implement the patterns using the integration platform
• Coordinate requirements for the application of current and emerging technologies
• Conduct systems trade-off and technical analysis for projects
• Perform oversight of prospective prototypes and demonstrations
• Maintain historical records of decisions, events, and meetings and track action items
• Prepare budget and programmatic justifications

Skills: Issue Investigation, Root Cause, Tool Development, Integration Development, API Integration, Secure SFTP, Technical Analysis, Documentation Management

• Software engineering experience with experience working in an Architect/BA position or client-facing software development position
• Experience working with API’s, client interfaces, and mobile development technology.
• Experience in native Mobile development (either iOS or Android)
• Experience working with payment systems 
• Experience in delivering quality product integrations and delivering solutions on time
• Must have a solid understanding of web technologies like REST, SOAP, XML, and JSON
• Solid understanding of release processes, tools (JIRA, Jenkins), and system configurations
• Strong analytical, problem-solving, and debugging skills
• Excellent written and verbal communication and interpersonal skills.
• Strong technical acumen with a deep understanding of iOS and Android development
• Analytical problem-solving skills with impeccable attention to detail
• Strong interpersonal skills with the ability to collaborate and build a consensus in a high-pressure environment
• Self-starter, ability to work in a fast-paced startup environment, and follow agile methodology.

Qualifications: BS in Computer Science with 6 years of Experience

• Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds, and Registry Services
• Experience with web-based applications.
• Experience in conducting business process re-engineering
• Experience in leading client conversations with existing client relationships
• Good understanding of structured project delivery methodologies
• Ability to multitask and deliver objectives within strict timelines
• Sound organisational skills, with the ability to prioritise conflicting tasks to meet strict deadlines
• Excellent communication skills (written and verbal) with the ability to effectively liaise with internal and external clients
• Exceptional analytical skills to analyse, isolate, and interpret business needs and provide constructive input into the development of appropriate technical solutions.
• Ability to learn new technologies, and be able to work and deliver high-quality documentation in a challenging environment

Qualifications: BS in Information Systems with 7 years of Experience

• Experience in Healthcare Operations and Technology
• Experience in Healthcare and Healthcare data 
• Experience with developing and documenting operational processes and/or data controls 
• Experience in SQL code development 
• Experience in project management or business analysis disciplines
• Experience with Microsoft Azure, including BI, Logic Apps, and Data Factory 
• Experience with X12 EDI transactions 
• Working knowledge of software development tools and methodologies
• Strong collaboration skills to effectively work with internal and external teams to design and deliver quality operations 
• Ability to work cross-functionally, spanning operations, clinical, provider relations, and sales that contribute to driving an exceptional experience for members and for clinicians 
• Effective communication skills, including verbal and written 
• Excellent organizational skills to manage competing priorities.

Qualifications: BS in Software Engineering with 8 years of Experience

• Experience as a Systems analyst
• Hands-on configuration/support experience
• Substantial experience in managing complex and fast-moving projects
• Experienced in change management skills, specifically around changing business processes across multiple international locations.
• Experience in healthcare or an understanding of the healthcare environment and relevant processes and systems
• Advanced knowledge of systems management
• Understanding of key functional processes across Finance/P&C or Quality Systems
• In-depth knowledge and experience of data mapping and how systems need to talk to each other
• Effective communication skills, both written and verbal
• Ability to analyze, isolate, and interpret business needs and assist in the development of appropriate solutions
• Ability to write, collate, and present reports.
• Ability to apply analytical skills and conceptual thinking to operations and system planning across a range of project and program technologies.
• Comfortable with competing demands, ambiguity, and changing priorities

Qualifications: BS in Information Technology with 9 years of Experience

• Experience working for or with financial institutions
• Experience implementing Loan Origination Systems or Core Banking systems
• Expert in planning and presenting available solutions
• Strong interpersonal and customer relations skills
• Ability to establish and maintain up-to-date project plans in a professional services automation tool
• Ability to coach and mentor others
• Strong verbal and written communication skills
• Strong organizational, analytical, and problem-solving skills
• Good presentation skills with a demonstrated background in technical delivery
• Ability to prioritize and complete multiple projects and tasks in a fast-paced environment
• Self-starter with the ability to work independently, as well as in a team environment
• Detail-oriented with excellent verbal and written communication skills

Qualifications: BS in Data Science with 10 years of Experience

• Prior IT business analyst development or system-to-system integration experience in the financial services/financial loan space.
• Experience with C# or coding experience.
• Solid working knowledge of Microsoft Word and Excel.
• Solid understanding of messaging system concepts and messaging platform experience.
• Solid understanding of XML, JSON, and API web services.
• Solid understanding of relational database concepts and SQL.
• Excellent written, oral, and presentation skills.
• Excellent understanding of how critical project completion is to client satisfaction.
• Excellent problem-solving skills with the ability to work with developers to create and define solutions and present those solutions clearly and accurately to both internal and external clients.
• Excellent, in-depth application knowledge and financial services business acumen.
• Ability to investigate and understand complex system-to-system interactions.
• Ability to interact with external, as well as internal clients, for data gathering and design initiation.
• Ability to create system-level sequence diagrams.
• Ability to create mapping documents to translate between client or third-party specifications and internal database fields.

Qualifications: BS in Business Analytics with 7 years of Experience

• Experience with one or more scripting languages like TCL, Perl, VBScript, PowerShell, and basic algorithm logic
• Experience with middleware applications (interface engines) like Infor Cloverleaf, InterSystems Ensemble, Mirth, Rhapsody
• Experience with Epic Bridges, Data Courier, the core EHR, and its functions
• Good understanding of and experience with healthcare and other integration standards like HL7, FHIR, X12
• Familiarity with FTP and TCP/IP protocols, and related data encryption standards
• Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable
• Strong analytical, technical, and troubleshooting skills
• Ability to analyze data, problem-solve, and clearly communicate solutions
• Ability to understand organizational requirements and their impact on the technical aspects of a solution
• Ability to work in a complex multi-communication-channel environment
• Ability to coordinate activities involving multiple players, including vendors, subject matter experts, and end users, to design, configure, and test interfaces

Qualifications: BS in Computer Engineering with 6 years of Experience

• Experience with software engineering, system administration, programming, and/or a related field
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Prior experience with popular React.js workflows (such as Flux or Redux)
• Experience in cloud technologies (e.g, Azure, AWS)
• Knowledge of HTML/CSS, JQuery
• Thorough understanding of React.js and its core principles
• Familiarity with code versioning tools, especially Git/Github
• Familiarity with modern front-end build pipelines and tools
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Knowledge of selected coding languages (e.g, Java, C#)
• Knowledge of GIS and location-based services
• Knowledge of Open Source software
• Familiarity with various operating systems (e.g, Windows, UNIX) and databases (e.g, PostgreSQL, MSSQL)
• Ability to understand business requirements and translate them into technical requirements
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Organizational and leadership skills

Qualifications: BS in Cybersecurity with 5 years of Experience

• Registered Health Information Administrator (RHIA)
• Registered Health Information Technician (RHIT) 
• Certified Professional Coder (CPC) certification 
• Certified Coding Specialist (CCS)
• Experience in addition to the position's minimum requirements
• Previous experience with physician coding or Epic Resolute Billing
• Thorough knowledge and experience utilizing EPIC
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Proven excellence in communication, presentation, and organizational skills
• Strong critical thinking, problem-solving, and decision-making skills
• Ability to multitask, work both independently and collaboratively with high attention to detail, and adapt to changing customer service needs

Qualifications: BS in Health Informatics with 6 years of Experience

• Work experience with computer hardware or software
• Experience in database administration, information technology, database architecture, or a related field
• Extensive experience with database technologies (MySQL, MS SQL, PostgreSQL, Oracle)
• Experience with cloud services (AWS, Microsoft Azure)
• ERP (Enterprise Resource Planning) proficiency (i.e, Oracle, SAP, etc) experience
• (API) Application Programming Interface experience
• Understanding of relational and dimensional data modeling
• Strong command of SQL and SQL Server tools
• Excellent customer service skills
• Good communication skills, speak and write articulately
• Must be able to work under pressure and adapt to change, short deadlines, late requests, and new requirements
• Must be able to track multiple details to a conclusion, document findings, and solutions

Qualifications: BS in Statistics with 8 years of Experience

• Professional experience as an Integration, Systems, or Business Analyst
• Experience with Jira for work queue management
• Experience with CSG or other telecommunications billing systems
• Experience in technical support and customer interfacing roles
• Experience working in a fast-paced environment with changing priorities and balancing multiple priorities
• Advanced understanding of how multiple systems and operational processes interact to impact the delivery of service
• Basic understanding of multi-service operators (MSOs) products, as well as service delivery via hybrid fiber coax (HFC) network
• Ability to work independently with no supervision or guidance
• Ability to prioritize and organize effectively
• Ability to define key performance indicators/metrics
• Ability to show judgment and initiative to accomplish job duties
• Ability to document, prepare, and deliver data-driven presentations
• Ability to communicate with all levels of management and company personnel
• Ability to influence internal and external key stakeholders and build consensus
• Ability to make decisions and solve problems while working under pressure

Qualifications: BS in Mathematics with 7 years of Experience

• Experience in documenting requirements, business rules, and user help information
• Professional level experience with educational data products, including relational student and/or business information systems, computer programming, data warehousing, testing and analysis, and performing systems or data analysis work
• Knowledge of business intelligence tools and complex programming languages
• Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Access, OneNote, and SharePoint)
• Familiarity with Ed-Fi standard, web tools, scripting languages, database design, and operating systems
• Ability to analyze problems and develop solutions
• Ability to handle multiple projects
• Ability to communicate effectively with technical and non-technical end-users and staff
• Ability to adapt quickly to a technically changing environment
• Ability to read and interpret technical material and specifications

Qualifications: BS in Electrical Engineering with 5 years of Experience

• Experience in EDI analysis and compliance
• Experience with setup, testing, and production support of new and existing EDI trading partners
• Experience in project administration or equivalent combination of experience and education
• Strong knowledge of EDI transactions/documents, including 850, 856, 940, 810, 855, 945, 846
• Proficient with Microsoft Office Suite or similar software, advanced Excel skills
• Strong analytical and organizational skills
• Excellent written and verbal communication skills
• Ability to understand complex business processes and their relationships to the execution of data maps
• Ability to read and interpret raw EDI files
• Ability to identify and understand business challenges and deliver innovative solutions
• Ability to maintain and protect confidential information in a highly sensitive manner
• Ability to be self-managed, including prioritizing work, strong organizational and time management skills

Qualifications: BS in Management Science with 7 years of Experience

• Acquisitions integration support and/or project management experience.
• Operations experience in a large multi-unit organization.
• Experience with CRM and project management tools.
• Strong use and knowledge of PowerPoint, Excel, Word, and Smartsheet.
• Child care industry acquisition experience or other high-volume transactional environments (i.e., veterinary, dermatology, dental)
• Excellent customer service skills with both internal and external customers.
• Effective communication skills, written, verbal, and interpersonal.
• Proficient in time management, organizational skills, and the ability to meet established deadlines.
• Ability to troubleshoot and solve technical problems quickly
• Ability to communicate and educate team members on domain knowledge
• Ability to articulate technical solutions to key decision makers on both the business and product development teams to drive decisions
• Ability to handle a fast-paced environment with changing priorities and balancing multiple priorities
• Ability to develop strong working relationships with peers and project members
• Ability to effectively analyze and interpret data

Qualifications: BS in Industrial Engineering with 8 years of Experience

• Experience in a similar role in financial or banking services, with practical knowledge of technology principles and products.
• Prior experience working across functional organizations to drive consensus.
• Working knowledge of financial products
• Strong knowledge of SQL/RDBMS technology
• Knowledge of XML/JSON and related technologies (XSLT)
• Knowledge of Java/J2EE, Python, or C/C++ or C#, and scripting languages such as UNIX Shell or Javascript
• Familiarity with UNIX/Linux operating systems
• Knowledge of the following technologies/topic, including Enterprise Integration Patterns, AWS, Azure, Jenkins, CI/CD, DevOps, Apache Ant, Maven, Git/BitBucket, Apache Camel, ESB, ETL
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to communicate complexity orally and in writing in a clear and straightforward manner
• Ability in the creation of plans to deconstruct research into small deliverables

Qualifications: BS in Systems Engineering with 9 years of Experience

• Significant experience as a business analyst
• Significant experience in complex projects involving ambiguity
• Experience in a role requiring proactive collaboration with numerous stakeholders
• Experience in the field of business credit cards 
• Solid knowledge in Kubernetes, Oracle 12, certification process, Jenkins, MongoDB, RHEL
• Understanding of Geographic Information Systems (Coordinate System reprojection, transform algorithms, etc.)
• Understanding of source control management systems (BitBucket)
• Understanding of software design patterns and principles
• Understanding of systems architecture and its underlying network components
• Ability to read, write, speak, and understand English
• Ability to administer existing and new systems (Windows/Linux)
• Ability and the desire to learn new systems, development languages, and their frameworks
• Ability to document and understand existing systems and workflows

Qualifications: BS in Computer Information Technology with 10 years of Experience

• Advanced Excel experience, PowerPoint skills 
• Project and/or program management experience 
• Experience working with project management tools
• Good knowledge of people-centric business change frameworks and methodologies for technology-enabled transformation
• Good knowledge of Project Management methodologies (e.g, APM, MSP)
• Good understanding of relevant legislation about information management within the Government/Public/Transport Sector, e.g, Data Protection Act
• Good understanding of target operating model components and their development
• Good understanding of communications and engagement principles and practices
• Ability to elicit business change requirements and develop and implement clear improvement plans.
• Ability to communicate and influence effectively with people at all levels across the organisation
• Skilled at facilitating and encouraging others to think differently by sharing best practices from other organisations.
• Ability to identify and articulate in a compelling way the need for change

Qualifications: BS in Applied Mathematics with 7 years of Experience

• Experience with Microsoft Azure Integration Services, including Azure Logic Apps, Service Bus, Event Grid, and Function Apps.
• Experience with common programming languages (C# and Python).
• Experience with Azure DevOps, Git, and TFVC.
• Experience with Microsoft SQL Server, SSIS, and other RDBMS and NoSQL databases.
• Microsoft BizTalk Server experience
• Familiarity with common EAI design patterns, such as service-oriented architecture.
• Familiarity with common business message formats (XML, JSON, Flat Files, EDI).
• Strong understanding of software development principles and methodologies.
• Ability to analyze problems and issues, determine impact, and develop solutions.
• Ability to act as a liaison and recommend solutions to a variety of departments, as well as other external business partners.
• Ability to plan, organize, lead, and control projects.
• Ability to quantify and prioritize assigned activities, the ability to adapt to changing priorities, and perform duties with minimal supervision. 
• Ability to act both independently and as part of a team.

Qualifications: BS in Network Engineering with 9 years of Experience

• Experience at a high-level Joint or USMC headquarters staff, including combatant command, Service HQ, component, and MEF
• Experience with Microsoft Excel for reporting with large data sets
• Experience with Microsoft Excel for the Data Connections, Named Ranges, Tables, Pivot Tables, Slicers, Conditional Formatting, Formulas, using formulas with Tables, Charting, Advanced Filters and Sorting, and optimizing formula speed and file size
• Experience with Python coding to perform data science methodologies
• Experience in DOD Security Cooperation
• Experience with querying data and preparing reports based on analysis for management
• Knowledge of statistical significance and assigning “p” values to hypothesis testing for data sets
• Knowledge of DOD compliance reporting requirements
• Excellent verbal and written communication skills
• Be able to work cross-functionally with different areas of an organization.
• Good analytical and problem-solving skills

Qualifications: BS in Computational Science with 12 years of Experience

• Programming/development experience.
• Experience developing and supporting Workday Studio Integrations.
• Experience in developing and supporting Workday Core connector Integrations.
• Strong Workday development experience using Enterprise Interface Builder (EIB), calculated fields, transformations, and custom reports.
• Experience with Workday Cloud Platform.
• Experience in Agile methodology.
• Knowledge of and ability to lead and troubleshoot integrations between Workday and other 3rd party providers.
• Understanding of system architecture components in a multi-tier, multi-platform system.
• Be able to effectively collaborate with teams in multiple locations
• Good troubleshooting and analytical skills
• Ability to work independently and deliver under a tight schedule
• Ability to analyze data, draw conclusions, identify trends and issues, diagnose root causes, and suggest solutions
• Ability to convey ideas, guide others, and communicate complex ideas succinctly and well

Qualifications: BS in Data Engineering with 7 years of Experience

• Experience in Business Analyst, Sales Strategy and data reporting or similar role -previous sales ops experience
• Experience and understanding of the use of Salesforce (CRM)
• Sales Analytics experience working within Medical Device, Life Sciences
• Familiarity with healthcare IT/EMR systems
• Knowledge of HL7 format, including field usage and definitions
• Strong interpersonal, communication, and organizational skills
• Exceptional problem-solving and analytical skills
• Strong quantitative and qualitative analytical abilities
• High attention to detail and the ability to multitask while prioritizing strategic initiatives
• Comfortable using Excel to manipulate and display complex, large data sets and information.

Qualifications: BS in Information Assurance with 5 years of Experience

• Experience coordinating or managing technical integration projects
• Experience in a customer-facing role
• EDI experience in a classroom or work setting
• Project coordinator or project management experience
• Experience or background in healthcare information systems in a professional or classroom setting.
• Knowledge of Salesforce.com and Confluence
• Understanding of basic network connectivity (HTTPS, SFTP, MATLS).
• General understanding of Healthcare Industry players (PBMs, EHRs, Aggregators, Pharmacies)
• Excellent written and verbal English language communication skills
• Ability to quickly and effectively prioritize multiple requests
• Ability to work independently, as well as part of a team

Qualifications: BS in Cloud Computing with 3 years of Experience

• Experience working in an environment with EDI/3PL connections.
• Experience with project management and valued for this particular role
• SQL knowledge, including C#, XML, JSON, and EDI knowledge
• Understanding of inventory management.
• Keen mindset with a good eye for detail, along with the ability to keep a level head when working under pressure
• Strong verbal and written communication skills to effectively communicate technical terms in ways that non-technical people will easily understand.
• Superior problem-solving and resolution skills to help drive project success while supporting the customer through their new business changes.
• Strong understanding and experience with relational databases.
• Strong interpersonal skills, able to drive conversations with client informaticists.
• Highly dependable, detail-oriented, and self-managing.

Qualifications: BS in Software Development with 5 years of Experience

• Experience in an Integration Analyst/Developer role.
• Experience working with the integration of platforms and systems, including Commerce platforms, in a technical role.
• Practical experience configuring and implementing software solutions.
• Good understanding of relational databases (SQL Server), SQL Server Reporting Service (SSRS), and data transformation.
• Strong SQL and PowerShell skills, including the ability to write queries and read stored procedures
• Strong Excel skills for data analysis, ability to analyze and transform XML, JSON, and flat file data formats
• Demonstrated ability to develop technical requirements
• Effective oral and written communication skills
• Attention to detail, strong critical thinking skills, and a passion for problem-solving
• Be able to integrate multiple systems and provide a solution that hits the target
• Ability to determine programming requirements across the integration platform for systems.

Qualifications: BS in Artificial Intelligence with 6 years of Experience

• Overall IT industry experience in data integrations and replications
• Experience in system development, supporting live applications, and integration systems methodologies
• Technical experience with Infor EAM, Microsoft Dynamics 365 CRM and 365 Business Central, ESRI ArcGIS, Microsoft Azure, and Integration and data tools
• Knowledge of utility infrastructure (including transmission and substation engineering) 
• Understand technical aspects of utility interconnection materials
• Understand state policy, incentives, and tariff implications on interconnection applications in various markets
• Strong understanding and experience with relational databases.
• Strong analytical and quantitative skills (Excel)
• Strong communication skills (oral and written), including strong negotiation and influencing skills, and the ability to establish effective working relationships with a variety of people at different levels, both internally and externally.
• Proactive, client-focused, team-oriented and results-driven performer
• Proficient skills in Microsoft SharePoint and Office Suite

Qualifications: BS in Operations Research with 9 years of Experience