WHAT DOES AN ENTERPRISE RESOURCE PLANNING BUSINESS ANALYST DO?
Updated: Jun 04, 2025 - The Enterprise Resource Planning (ERP) Business Analyst supports strategic initiatives and large-scale, cross-functional projects. Gathers and documents business requirements, create process flow charts, and recommends risk mitigation strategies. Collaborates with stakeholders, participates in quality assurance, and manages multiple priorities to drive successful project outcomes.
A Review of Professional Skills and Functions for Enterprise Resource Planning (ERP) Business Analyst
1. Enterprise Resource Planning Business Analyst Duties
- Business Understanding: Develops understanding of how the business competes, values, and delivers products and services.
- Innovation: Based on the gained knowledge, experiment ideas can drive innovation in new customer touchpoints, new ways of competing, and continuous improvements.
- Collaboration: Collaborates with BUIT counterparts in other sectors to share technologies/ideas.
- Requirements Writing: Write with the BPO the business requirements that will be used by the Scrum teams to develop the business solutions.
- Cost Estimation: Collaborates with Scrum Master to estimate cost and duration of development.
- Technical Leadership: Responsible for the technical solution getting done correctly.
- Project Management: Manages projects under tight time pressure.
- Problem Solving: Resolves business and technical challenges to deliver on time, cost, and quality and to ensure realization of business benefits.
- Communication: Effectively communicate team expectations and status to team members and stakeholders in a timely and clear fashion.
- Backlog Management: Works with the business stakeholders to prioritize backlogs.
- Team Leadership: Lead, coach and develop the members of the team and the team output.
2. ERP Business Analyst Details
- Client Collaboration: Collaborate and build relationships with clients to identify and analyze requirements for changes to business processes within eResearch systems.
- Business Understanding: Understand research challenges and recommend solutions that allow the business to achieve its goals, and become an expert on internal procedures and business processes within eResearch.
- Requirements Analysis: Identify gaps in requirements and current capabilities while recommending system and process enhancements.
- Documentation: Document user requirements and translate them into technical requirements for the development team.
- Configuration: Configuration within a vendor software application (Huron-Click Commerce vendor toolset).
- Testing: Author and execute test plans to support infrastructure, software upgrades, and functional releases.
- Data Analysis: Analyze different data sets and create reports to support user needs.
- Issue Resolution: Resolve dependency and integration issues across systems.
- Customer Support: Provide customer support for applications and follow up to ensure customer issues are resolved.
- Data Sensitivity: Work with sensitive institutional data.
- Cross-Functional Collaboration: Work with diverse business, technical, and vendor teams across a large, decentralized organization.
- Compliance: Maintain sensitive systems and data as defined by university policy and comply with federal, state, and local law including ITAR, EAR, HIPAA, and FISMA.
3. Enterprise Resource Planning Business Analyst - Payroll Responsibilities
- Functional Leadership: Serve as a functional leader in the configuration of various Oracle modules, with primary emphasis/expertise in Payroll.
- Collaboration: Work collaboratively with the team to design highly complex business processes in systems configuration activities, including build, testing, validation, and documentation of system changes.
- Requirements Translation: Work with the technical team to translate business requirements to technical requirements and coordinate with technical teams to obtain the desired functionality, including reporting and system interfaces.
- Feature Implementation: Assist in the identification of opportunities for implementation of new features or features not currently in use, make recommendations, and work with end-users to implement features or changes to improve efficiencies.
- Testing and Training: Assist in writing test plans/scripts and assist with testing of configurations as well as training of end-users.
- Documentation: Create/maintain Oracle system/application documentation (requirements, processes, and procedures).
- End-User Support: Provide end-user support and troubleshooting for issues related to the ERP system, including writing and running reports to query data from Oracle and analyze.
- Change Control: Participate in periodic Oracle change control meetings.
- Product Support: Provide Oracle product support to all functional business areas.
- Oracle Expertise: Serve as an Oracle subject matter expert (SME) for learning how the ERP works with primary emphasis on one, including staying abreast of newly-released features, maintenance updates, and patches.
4. Enterprise Resource Planning Business Analyst Accountabilities
- Project Support: Provide support to strategic initiatives and large-scale, cross-functional projects.
- Requirements Gathering: Gathering business, functional, non-functional, and other requirements.
- Documentation: Producing documentation including process flow charts, requirements documents, executive summaries, and presentations.
- Risk Mitigation: Identifying and providing recommendations to mitigate risks that may affect project outcome.
- Stakeholder Relationship: Build positive working relationships with stakeholders across the organization.
- Quality Assurance: Participate in quality assurance activities as a stakeholder representative to ensure alignment with requirements and strategic direction.
- Solution Impact: Anticipate where solutions impact related applications, processes, or data/information integrity, and help develop mitigation strategies.
- Value Identification: Identify business value across competing priorities and present options and alternatives to stakeholders.
- Industry Research: Research, demonstrate, and share industry best practices, tools, and experience with the business in daily activities.
- Collaboration: Work collaboratively with project team members toward a common goal.
- Workload Management: Effectively manage a workload that may comprise multiple projects with varying degrees of priority.
5. Enterprise Resource Planning (ERP) Business Analyst Functions
- Systems Analysis: Provide systems analysis, design, specifications, and development for all supported applications.
- Business Process Evaluation: Evaluates business processes, anticipates requirements, uncovers areas for improvement, and facilitates solution development and implementation.
- Collaboration: Participate with the quality assurance, technical services, operations, and application development staff to create work plans to support strategic initiatives, business plans, and emerging business needs.
- Communication: Facilitate communications with operational department stakeholders and the IT Department by participating in project team meetings.
- Project Management: Identifies, manages, and tracks business and technical objectives throughout the project’s lifecycle.
- Business Understanding: Maintains a strong understanding of business operations, priorities, and strategic objectives.
- Technology Integration: Develop a thorough understanding of technology integrations between different systems.
- Data Analytics: Define requirements for data analytics and reporting for process governance.
- Vendor Liaison: Liaison for applications supported internally and with external vendors.