WHAT DOES AN ENTERPRISE RESOURCE PLANNING MANAGER DO?
Reviewed under Editorial Standards by Lam Nguyen
Published: Feb 07, 2025 - The Enterprise Resource Planning Manager oversees Deacom ERP system maintenance and customization to enhance business processes. Ensures compliance, security, and IT efficiency while implementing e-commerce solutions and business intelligence reporting. Manages ERP projects, recommends technology, and provides training to optimize organizational performance.
A Review of Professional Skills and Functions for Enterprise Resource Planning Manager
1. Enterprise Resource Planning Manager Duties
- ERP Management: Maintain the Deacom ERP system in a virtualized production environment.
- Report Customization: Customize Deacom system reports.
- Process Optimization: Optimize efficiency with processes.
- Business Intelligence: Ability to pull business intelligence and reporting from ERP.
- E-Commerce Implementation: Manage and implement Deacom E-Commerce solution.
- IT Assessment: Evaluate the computer and technological needs of the organization.
- Technology Recommendation: Recommend technology and applications.
- Application Support: Assist with the installation of applications and information security measures.
- Compliance Enforcement: Enforce compliance with company policies on the use of computers, internet, and data.
- IT Training: Train and supervise information technology team members.
- Budget Planning: Recommend budget for the IT department and information technology apparatus of the organization.
- ERP Solutions: Responsible for and handling all aspects of ERP solutions.
- Project Follow-up: Follow-up on project managers.
2. SAP Enterprise Resource Planning Systems Manager Details
- Cultural Adaptation: Learn KEI Culture, people, and processes from a managerial perspective.
- Team Assessment: Assess team dynamics and align responsibilities.
- Application Support: Assume ownership of application support strategy leveraging Kanban methodologies and establish metrics for continuous improvement.
- Documentation Management: Maintain system documentation in support of various business requirements and changes.
- Process Standardization: Support and advocate the use of consistent technology and processes across the EMS business units.
- SAP Roadmap: Assume ownership of the current SAP application roadmap and rollout plan.
- ERP Integration: Support application team working with GES development to deploy an automated reception table integrated with SAP ERP processes at KEPS and create a standard implementation for all EMS BU’s.
- Organizational Alignment: Determine and orchestrate organizational alignment of EMS IT application team to expand leadership capabilities and increase succession planning.
- Project Implementation: Oversee implementation of Aera Procurement Skill Phase 1.1.
- Stakeholder Management: Lead Kanban Stakeholder meetings to drive alignment and prioritization of global IT projects across all EMS BU’s and functional areas.
- SAP Compliance: Assume ownership of process for SAP license compliance.
3. Senior Enterprise Resource Planning Manager Responsibilities
- ERP Strategy: Work with IT leadership and business stakeholders to set vision and strategy for the ERP ecosystem.
- Requirements Management: Ensure requirements gathering and documentation processes are standardized and followed.
- Strategic Planning: Formulate and document long-term strategic plans to meet the expanding needs of the organization, particularly with global growth.
- Stakeholder Collaboration: Develop close working relationships with business stakeholders in Finance, Supply Chain, and Manufacturing to identify functional requirements and shape the long-term vision for the ERP ecosystem.
- IT Leadership: Play a leadership role in the IT department to coordinate on resource demands and decision-making, as well as maintain awareness of other teams' projects and impacts on ERP systems.
- Project Prioritization: Work with Business Analysts to assess and prioritize project requests and workload.
- Automation Testing: Support and implement automated testing processes
4. Enterprise Resource Planning Manager Accountabilities
- ERP Management: Maintains operation of the ERP information system to ensure the system is fully functional 24/7 based on customer and business requirements.
- Problem-Solving: Resolves complex problems that might arise and is responsible for the outcome with great quality and on time.
- ERP Customization: Supports in the design and customization of the main ERP Modules or the upgrade of those.
- Process Standardization: Helps define processes and standards in ERP Modules.
- Training & Documentation: Develops, customizes training material, documentation, and testing of new functionality.
- Vendor Coordination: Coordinates external partners/consultants.
- User Support: User 1st level support and training.
- System Supervision: Terminal Applications (Inflow/Outflow and Terminal Automation System) Supervision.
- Reporting: Financial, Management, and Sales Reporting Design and Implementation.
- Project Management: Manages and oversees all stages of the development lifecycle for new IT Projects.
- Business Process Analysis: Identify, describe, and document current business processes in order to build a concise picture of existing processes at Maag.
- System Evaluation: Evaluate fit of existing systems and processes to current and future business needs with a view to significantly increasing transactional efficiency and data consistency at all levels, groupwide.
5. Enterprise Resource Planning Manager Functions
- User Support: Review and prioritize user support requests, including the coordination of technical and business resources needed for resolution.
- Strategic Planning: Contribute to strategic planning, direction, and goal setting for the department in collaboration with the senior management team.
- Team Management: Manage the development team, both staff and vendors.
- System Integration: Ensure inclusivity of design, build, integration, and quality assurance for integrative platforms.
- Team Development: Build, manage, and maintain a strong application development team with appropriate knowledge and skill sets.
- Mentorship: Provide mentorship, identify training needs, coach, and support team members as appropriate.
- System Implementation: Assist in the selection and implementation of new systems or upgrades.
- Stakeholder Management: Serve as a primary liaison between business stakeholders and the IT Team.
- Communication: Actively communicate with stakeholders to prioritize business needs and manage the deployment of new releases and updates.
- Collaboration: Collaborate with the development team to deliver updates and enhancements.
Editorial Process
Lamwork content is developed through structured review of publicly available job postings and documented hiring trends.
Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.