WHAT DOES AN ENTERPRISE RESOURCE PLANNING MANAGER DO?
Published: Feb 07, 2025 - The Enterprise Resource Planning Manager oversees Deacom ERP system maintenance and customization to enhance business processes. Ensures compliance, security, and IT efficiency while implementing e-commerce solutions and business intelligence reporting. Manages ERP projects, recommends technology, and provides training to optimize organizational performance.
A Review of Professional Skills and Functions for Enterprise Resource Planning Manager
1. Enterprise Resource Planning Manager Duties
- ERP Management: Maintain the Deacom ERP system in a virtualized production environment.
- Report Customization: Customize Deacom system reports.
- Process Optimization: Optimize efficiency with processes.
- Business Intelligence: Ability to pull business intelligence and reporting from ERP.
- E-Commerce Implementation: Manage and implement Deacom E-Commerce solution.
- IT Assessment: Evaluate the computer and technological needs of the organization.
- Technology Recommendation: Recommend technology and applications.
- Application Support: Assist with the installation of applications and information security measures.
- Compliance Enforcement: Enforce compliance with company policies on the use of computers, internet, and data.
- IT Training: Train and supervise information technology team members.
- Budget Planning: Recommend budget for the IT department and information technology apparatus of the organization.
- ERP Solutions: Responsible for and handling all aspects of ERP solutions.
- Project Follow-up: Follow-up on project managers.
2. SAP Enterprise Resource Planning Systems Manager Details
- Cultural Adaptation: Learn KEI Culture, people, and processes from a managerial perspective.
- Team Assessment: Assess team dynamics and align responsibilities.
- Application Support: Assume ownership of application support strategy leveraging Kanban methodologies and establish metrics for continuous improvement.
- Documentation Management: Maintain system documentation in support of various business requirements and changes.
- Process Standardization: Support and advocate the use of consistent technology and processes across the EMS business units.
- SAP Roadmap: Assume ownership of the current SAP application roadmap and rollout plan.
- ERP Integration: Support application team working with GES development to deploy an automated reception table integrated with SAP ERP processes at KEPS and create a standard implementation for all EMS BU’s.
- Organizational Alignment: Determine and orchestrate organizational alignment of EMS IT application team to expand leadership capabilities and increase succession planning.
- Project Implementation: Oversee implementation of Aera Procurement Skill Phase 1.1.
- Stakeholder Management: Lead Kanban Stakeholder meetings to drive alignment and prioritization of global IT projects across all EMS BU’s and functional areas.
- SAP Compliance: Assume ownership of process for SAP license compliance.
3. Senior Enterprise Resource Planning Manager Responsibilities
- ERP Strategy: Work with IT leadership and business stakeholders to set vision and strategy for the ERP ecosystem.
- Requirements Management: Ensure requirements gathering and documentation processes are standardized and followed.
- Strategic Planning: Formulate and document long-term strategic plans to meet the expanding needs of the organization, particularly with global growth.
- Stakeholder Collaboration: Develop close working relationships with business stakeholders in Finance, Supply Chain, and Manufacturing to identify functional requirements and shape the long-term vision for the ERP ecosystem.
- IT Leadership: Play a leadership role in the IT department to coordinate on resource demands and decision-making, as well as maintain awareness of other teams' projects and impacts on ERP systems.
- Project Prioritization: Work with Business Analysts to assess and prioritize project requests and workload.
- Automation Testing: Support and implement automated testing processes
4. Enterprise Resource Planning Manager Accountabilities
- ERP Management: Maintains operation of the ERP information system to ensure the system is fully functional 24/7 based on customer and business requirements.
- Problem-Solving: Resolves complex problems that might arise and is responsible for the outcome with great quality and on time.
- ERP Customization: Supports in the design and customization of the main ERP Modules or the upgrade of those.
- Process Standardization: Helps define processes and standards in ERP Modules.
- Training & Documentation: Develops, customizes training material, documentation, and testing of new functionality.
- Vendor Coordination: Coordinates external partners/consultants.
- User Support: User 1st level support and training.
- System Supervision: Terminal Applications (Inflow/Outflow and Terminal Automation System) Supervision.
- Reporting: Financial, Management, and Sales Reporting Design and Implementation.
- Project Management: Manages and oversees all stages of the development lifecycle for new IT Projects.
- Business Process Analysis: Identify, describe, and document current business processes in order to build a concise picture of existing processes at Maag.
- System Evaluation: Evaluate fit of existing systems and processes to current and future business needs with a view to significantly increasing transactional efficiency and data consistency at all levels, groupwide.
5. Enterprise Resource Planning Manager Functions
- User Support: Review and prioritize user support requests, including the coordination of technical and business resources needed for resolution.
- Strategic Planning: Contribute to strategic planning, direction, and goal setting for the department in collaboration with the senior management team.
- Team Management: Manage the development team, both staff and vendors.
- System Integration: Ensure inclusivity of design, build, integration, and quality assurance for integrative platforms.
- Team Development: Build, manage, and maintain a strong application development team with appropriate knowledge and skill sets.
- Mentorship: Provide mentorship, identify training needs, coach, and support team members as appropriate.
- System Implementation: Assist in the selection and implementation of new systems or upgrades.
- Stakeholder Management: Serve as a primary liaison between business stakeholders and the IT Team.
- Communication: Actively communicate with stakeholders to prioritize business needs and manage the deployment of new releases and updates.
- Collaboration: Collaborate with the development team to deliver updates and enhancements.