TELEMARKETER JOB DESCRIPTION
We are in search of a Telemarketer responsible for scheduling qualified appointments with prospective clients and educating them about the company's products and services. They assist in the annual calendar delivery setup, maintain accurate records of client contact information, and perform various administrative tasks. Additionally, they draft correspondence and other formal documents, answer inbound telephone calls as a backup to the receptionist, and prepare necessary paperwork for agents and representatives.
An Overview of Telemarketer Job Description Responsibilities and Qualifications
1. As an experienced sales professional, the Telemarketer excels in communication and relationship-building. With a minimum of 3 years of outbound sales experience, you will bring a genuine passion for contributing to the ongoing success of our business. This full-time, permanent position offers clear progression opportunities and ongoing professional development.
Telemarketer Functions:
- Accountability for driving qualified leads to our buying reps.
- Developing a new and existing customer base including cold calling and regular call and visit cycles.
- Undertake activities to find new customers, generate leads and inquiries through prospecting
- Promote and follow up on marketing campaigns
- Influence new and existing customers to buy products & services
- Appointment setting
- Inbound call screening from potential customers
- Deliver seamless end to end customer service
- CRM data recording
Telemarketer Experience and Qualifications:
- Minimum 3 years outbound sales experience with a demonstrated track record of success
- Excellent written and verbal communication skills
- Professional attitude and phone mannerism with a strong willingness to learn
- Proficient in using a variety of CRM systems
- Ability to build strong relationships
- Highly developed communication skills; verbal, written, and listening.
- Mature minded, Goal orientated, able to operate independently or as part of a team, resilient in adverse conditions.
- As this is a permanent position, applicants will require full working rights in Australia
2. The Sales Telemarketer will be responsible for scheduling qualified appointments and educating prospective clients about our products and services. They will maintain client contact information records, assist in the annual calendar delivery setup, and perform other administrative.
Sales Telemarketer Roles and Responsibilities:
- Schedule qualified appointments with prospective clients
- Educate prospective clients on products and services
- Assist in annual calendar delivery setup
- Maintain record of client contact information
- Perform other administrative duties as assigned
- Draft correspondence and other formal documents
- Answer inbound telephone calls (backup to receptionist)
- Prepare necessary paperwork for agents and representatives
- Assist with Tradeshows (scheduling, display, etc.)
- Arrange catering for both on and offsite events
- Assist sales manager in meetings
- Update activity board or sales staff
Sales Telemarketer Requirements:
- Previous experience in sales, customer service, or other related fields
- Strong negotiation skills
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
- Positive and professional demeanor
- Previous selling experience and ability to meet targets and excel in a sales role.
- Previous experience and success in a customer service environment.
- Highly organised and able to meet deadlines. Can efficiently manage internal and external resources.
- Competent in the use of business-related technology and systems.