Job Summary: 

• Overall technical leadership and responsibility for the technical realization of MRI system design.
• Drives refinement and translation of user requirements, regulatory requirements, system architecture, and concepts into functional requirements
• Drive overall requirement and traceability
• Plans and executes design review and technical review
• Work with the project core team and lead the project engineering team to achieve the project target
• Support safety risk management, regulatory and standard fulfillment, and country approval.
• Manage the platform daily according to the alerts received
• Resolve the problems encountered by proposing improvements and then participate in the improvements of the platform
• Systems engineering with emphasis on the V-model and requirements
• Lead requirement development process (capture, trace, change management)
• Stay up to date with and ensure compliance with the latest regulations
• Technical project management, including coordination of project activities across departments
• Testing and verification throughout the development process, from design and production to flight testing
• Provide efficient and responsive service/support/solutions based on customer needs

Skills on Resume: 

• Technical Leadership (Soft Skills)
• Requirement Management (Hard Skills)
• Design Reviews (Hard Skills)
• Safety Compliance (Hard Skills)
• Platform Improvement (Hard Skills)
• Systems Engineering (Hard Skills)
• Project Coordination (Soft Skills)
• Testing and Verification (Hard Skills)

Job Summary: 

• Use initiative to clarify tasks, initiate improvements, and work with minimal supervision
• Be the key onsite expert for the Wenco fleet management system
• Liaise with the Mining and Maintenance Departments to identify fleet management system requirements
• Develop the required standards and protocols for usage of the fleet management system
• Provide technical support and advice concerning systems and applications
• Interact with the Product line and other stakeholders to derive customer needs
• Collect, elaborate, and manage system and component requirement
• Analyze requirements and their impact on system architecture and design
• Define operational workflows for the Lucida platform
• Elaborate on high-level system architecture (functional and logical), use cases, and test cases
• Standardize mechanical components
• Drive communication among engineering disciplines and end users
• Support system integration and system test activities
• Promote systems engineering and establish best practices

Skills on Resume: 

• Task Clarification (Soft Skills)
• Fleet Management Expertise (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Standards Development (Hard Skills)
• Technical Support (Hard Skills)
• Requirements Analysis (Hard Skills)
• Workflow Definition (Hard Skills)
• System Integration (Hard Skills)

Job Summary: 

• Analyze requirements and design, develop, and maintain the services  
• Maintain and improve the infrastructure platforms 
• Maintain the cloud systems based on Office 365/Azure + Hybrid environment
• Execute Level 3 platform support and act as an escalation point for end-users 
• Be actively involved in new developments in collaboration with software engineers 
• Lead the DNS configurations, File server cluster, and Hyper-V cluster 
• Work with minimal supervision.
• Performs cross-connects in data center facility, assists with data center customer installations, and performs Speed Tests by network operations.
• Responds to telephone calls, emails and personnel requests for technical support professionally and courteously.
• Plan, design and support related activities as well as provide technical direction.
• Support servers, storage and network equipment.
• Provide supervision on day-to-day operational and technical support.
• Implement security as established by the InfoSec team.

Skills on Resume: 

• Requirement Analysis (Hard Skills)
• Infrastructure Maintenance (Hard Skills)
• Cloud Management (Hard Skills)
• Level 3 Support (Hard Skills)
• Cluster Management (Hard Skills)
• Technical Planning (Hard Skills)
• Security (Hard Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Help architect and implement a wide range of IT projects, such as high availability, business automation, and security.
• Provide day-to-day support of business networks, servers, storage, cloud, and overall infrastructure.
• Be the escalation path for issues that helpdesk staff are not able to resolve.
• Monitor helpdesk tickets, service levels, and quality of helpdesk requests.
• Maintain infrastructure both remotely and at the sites.
• Work closely with Business Owners, Vendors, and other Team Members to meet business service-level commitments and provide world-class customer service.
• Troubleshoot and resolve network and system issues, remote or on-premise.
• Positively and professionally represent the face of the company with the clients.
• Defines best practices for helpdesk and infrastructure.
• Write and maintain network documentation on subjects including infrastructure, APIs, and helpdesk issue creation/resolution.
• Identify opportunities for scalability, sustainability, and improvement.
• Conduct infrastructure testing, prototype review, and quality assurance for stage and production release and post-release monitoring and follow-up.
• Assist the customer service team to study the problems received from the users
• Ensure compliance with ANJ safety rules (Autorité Nationale ses Jeux)

Skills on Resume: 

• IT Architecture (Hard Skills)
• Infrastructure Support (Hard Skills)
• Helpdesk Escalation (Hard Skills)
• Network Troubleshooting (Hard Skills)
• Documentation (Hard Skills)
• Scalability Improvements (Hard Skills)
• Quality Assurance (Hard Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Responsible for managing infrastructure systems and technologies across the organization.
• Installs, configures, tests, and maintains CIS1 hardened operating systems, application software, and system management tools for both on-prem and cloud solutions.
• Ensures systems and services are monitored with the appropriate visibility for proactive action.
• Supports 3rd party applications and helps manage the application lifecycles to keep products up to date.
• Conducts RCA’s and provides recommendations for improvements.
• Write and maintain custom scripts to increase automation capability.
• Involved with the development and installation of new hardware, software, and virtual objects.
• Maintains backup, and redundancy strategies both on-prem and in the cloud.
• Works with SecOps for incident response, investigations, and vulnerability management.
• Works with Enterprise Architects in the design of storage, system, and management tools.
• Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
• Provides technical support to IT support staff, acting as 2nd and 3rd-level support and liaison with vendors for problem resolution.
• Ensures constant availability of technical resources.

Skills on Resume: 

• Infrastructure Management (Hard Skills)
• System Installation (Hard Skills)
• Monitoring Systems (Hard Skills)
• Application Support (Hard Skills)
• Automation Scripting (Hard Skills)
• Incident Response (Hard Skills)
• Collaboration (Soft Skills)
• Documentation (Hard Skills)

Job Summary: 

• Design, build and manage corporate physical and virtual infrastructure in Windows 2008/2012 environments.
• Design, build and manage Windows 2008/2012 Server based with Exchange, File and Print services, Active Directory, WSUS, SCOM, DNS, DHCP, SQL and TCP/IP.
• Design, build and configure and troubleshoot server hardware, iSCSI storage, NFS, CIFS, VMware
• Documentation of environments and coming up with ways to constantly improve the environment.
• Work with other team members to monitor, and analyze system components and make recommendations regarding system security, network capacity, computer and disk utilization for infrastructure scaling and capacity planning.
• Support for HP blade infrastructure (HP C7000 strongly preferred)
• Support Linux servers in the VM environment (plus)
• Provide support for end-users as part of the help desk group (the technical team provides help desk support).
• Support Microsoft Office applications
• Be on call to support the End of Day process
• Assist system engineering and development teams. 
• Troubleshooting and resolving problems with other systems administrators, database administrators, software developers, and commercial business colleagues.
• Strong analytical and troubleshooting skills are essential, including with little initial knowledge of a problem
• Support integration and testing with customers and third-party vendors

Skills on Resume: 

• Infrastructure Management (Hard Skills)
• Server Administration (Hard Skills)
• Troubleshooting (Hard Skills)
• System Documentation (Hard Skills)
• Capacity Planning (Hard Skills)
• Linux Support (Hard Skills)
• End-User Support (Soft Skills)
• Vendor Integration (Soft Skills)

Job Summary: 

• Provide Tier III high-level diagnostic services to End Users and internal customers.
• Provide IT Solution Specialist I & II with escalation path and advanced troubleshooting services.
• Perform daily operational checklists with a high degree of accuracy and in compliance with SOC guidelines.
• Field incoming help requests from end users via telephone and work orders.
• Prioritize and schedule trouble tickets, and escalate problems to the appropriate resource.
• Apply diagnostic utilities to aid in troubleshooting, access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
• Expedite problems to additional technical support staff is unable to correct problems and escalate system problems to IT management.
• Evaluate documented resolutions and analyze trends for ways to prevent future problems.
• Develop help sheets and knowledge base articles for end-users.
• Undertake a technical role in new projects as they become available.
• Monitor server, network, and data infrastructure performance, escalating issues as they arise.
• Provision Monitoring, Anti-Virus, Updates, Infrastructure, Backup/Recovery and Firewall Services in conjunction with Project Managers and Sales Engineers
• Identify and learn appropriate software and hardware used and supported by the organization.
• Test fixes to ensure the problem has been adequately resolved and perform post-resolution follow-ups to customer requests.
• Assist with data center partner reporting and compliance.

Skills on Resume: 

• Tier III Support (Hard Skills)
• Advanced Troubleshooting (Hard Skills)
• Help Desk Escalation (Soft Skills)
• Problem Analysis (Hard Skills)
• Infrastructure Monitoring (Hard Skills)
• Knowledge Base Development (Hard Skills)
• Project Support (Soft Skills)
• Compliance Reporting (Hard Skills)

Job Summary: 

• Managing requirements from elicitation, definition/capture, decomposition, allocation, prioritization, tracking, traceability, test mapping, and derived identification.
• Developing CONOPS directly with customers and stakeholders.
• Developing Voice of the Customer (VOC) analysis.
• Performing alternative architecture analysis and definition.
• System and functional level architecture definition, modeling, and analysis.
• Utilize system modeling tools and techniques including experience with requirements management tools such as DOORS and TeamCenter.
• SysML system modeling tools Use Case modeling Matlab/Simulink modeling and analysis tools to analyze and study complex system control requirements.
• Application of formal methods/specifications for requirements analysis.
• Ability to trade-off, analyze, and resolve conflicting customer and subordinate requirements.
• Span multiple control domains, such as application, mechanical, optical, electrical, laser, software, thermal, and vacuum System integration experience 
• Understanding of testing process and procedures for life-cycle development phase gates Identifying and tracking design errors and defects across multiple domains.
• Familiarity with manufacturability, maintainability, and reliability analysis and concepts.
• Familiarity with different types of testing - system testing, integration testing, black box/white box testing, regression testing, automated testing, and acceptance testing.
• Verification and validation (IV&V) using emerging analysis techniques.
• Develop documentation required for both technical and training requirements.

Skills on Resume: 

• Requirements Management (Hard Skills)
• CONOPS Development (Hard Skills)
• VOC Analysis (Hard Skills)
• Architecture Modeling (Hard Skills)
• System Integration (Hard Skills)
• Testing Processes (Hard Skills)
• Verification (Hard Skills)
• Conflict Resolution (Soft Skills)