Job Summary: 

• Responsible for a variety of client-facing reports and insights.
• Gather and analyze performance data from social media networks to generate reports.
• Develop mastery of a variety of analytics tools, including analytics platforms and studio tools.
• Create visually appealing and consistently designed reports and presentations.
• Generate tactical and strategic recommendations for clients’ social accounts.
• Follow client and competitor accounts on social media to better understand effective social media strategy.
• Work with managers to improve the overall quality of reports and provide more value to clients.
• Update and maintain documentation on all reporting processes.

Skills on Resume:

• Data Analysis (Hard Skills)
• Social Media Analytics (Hard Skills)
• Reporting Automation (Hard Skills)
• Data Visualization (Hard Skills)
• Strategic Insights (Hard Skills)
• Competitive Analysis (Hard Skills)
• Client Communication (Soft Skills)
• Process Documentation (Hard Skills)

Job Summary: 

• Standardize success metrics across the social media network (owned, talent, partners, and fans).
• Streamline reporting pillars, workflows, and templates for the organic social team.
• Build and maintain data analytics dashboards.
• Establish social key performance indicators and performance benchmarks by platform, campaign, and content type.
• Track audience analytics and insights in collaboration with internal partners.
• Conduct attribution analysis to determine the variables in content that lead to success.
• Manage social listening and competitive analysis in alignment with internal partners as well as external tools and vendors.
• Conduct market research to stay up-to-date on trends, and develop relevant case studies and best practices in partnership with the social team.
• Synthesize and compare social data and analytics with cross-functional datasets to develop actionable insights.
• Create actionable insights that drive the business forward and show success in progress toward key performance indicators.
• Communicate and present findings to key partners via both email and in-person presentation.

Skills on Resume:

• Social Metrics Standardization (Hard Skills)
• Reporting Optimization (Hard Skills)
• Dashboard Development (Hard Skills)
• KPI Framework Design (Hard Skills)
• Audience Analytics (Hard Skills)
• Attribution Analysis (Hard Skills)
• Competitive Intelligence (Hard Skills)
• Data Storytelling (Soft Skills)

Job Summary: 

• Responsible for the promotion and reputation of the brand across all social media channels.
• Create and distribute weekly content plans for Instagram, Twitter, Facebook, TikTok, Pinterest, and YouTube, ensuring content is engaging and tone of voice is in line with the brand.
• React to the day-to-day management of multiple channels, and take a proactive approach.
• Manage the customer experience through social media.
• Create the social calendar of key dates across the year and share with the team.
• Brief in the approved social media content plans to the design team, and thereafter schedule the relevant posts across the respective social media platforms.
• Respond to customer queries on social channels and liaise with the customer service team to ensure timely and appropriate responses.
• Attend relevant marketing meetings and eCommerce/creative shoots.
• Liaise with merchandising and brand teams to collect products for trend story shoots to be used on the website and across social channels.
• Define reports and collate KPIs for social media to ensure that performance is reviewed and optimised.
• Understand copywriting and creation of content plans to ensure best practices.
• Work with the CRM manager to review how social media fits into the CRM strategy, and implement actions in accordance with this.

Skills on Resume:

• Brand Management (Hard Skills)
• Content Planning (Hard Skills)
• Channel Management (Hard Skills)
• Community Engagement (Hard Skills)
• Post Scheduling (Hard Skills)
• Performance Reporting (Hard Skills)
• Copywriting Basics (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Develop, implement, and manage client social media strategies focusing on Instagram, Twitter, and Facebook.
• Run the business of social media activities such as tweeting, sharing, engaging, liking, increasing social reach, and creating stories.
• Collaborate and work alongside the marketing and photography team.
• Create, assist, and manage an innovative, seasonal, multi-channel social media plan focused on driving brand awareness, consumer engagement, and increasing sales for clients.
• Work within Hootsuite, SkedSocial, and other social media tools.
• Set up and manage influencer campaigns to create a strong brand presence.
• Manage communications with followers, customers, and clients on time and in the unique brand voice of each client.
• Bring creative and innovative ideas for new features to develop brand awareness, such as promotions and competitions.
• Set up and optimise paid social campaigns (training provided).
• Write creative and engaging copy for the client's social media platforms and newsletters.
• Stay up-to-date and inform the business about current technologies and trends in social media, design tools, and applications.

Skills on Resume:

• Social Strategy (Hard Skills)
• Social Engagement (Hard Skills)
• Cross-Team Collaboration (Soft Skills)
• Multi-Channel Planning (Hard Skills)
• Social Media Tools (Hard Skills)
• Influencer Marketing (Hard Skills)
• Community Communication (Soft Skills)
• Paid Social Ads (Hard Skills)

Job Summary: 

• Upload and schedule posts on social media for clients.
• Come up with content marketing and trends.
• Create dynamic written content for various industries.
• Optimize content following search engine optimization (SEO) and pay-per-click (PPC).
• Create content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation.
• Assist in social media management with large projects, events, and community management.
• Analyze and report audience information and demographics, and the success of the existing social media project.
• Write and distribute e-newsletters to subscribers.
• Manage social media communications and ORM.
• Strategize and contact PR distribution channels for campaigns.

Skills on Resume:

• Content Scheduling (Hard Skills)
• Trend Research (Hard Skills)
• Creative Writing (Hard Skills)
• SEO Optimization (Hard Skills)
• Audience Engagement (Hard Skills)
• Social Media Support (Hard Skills)
• Analytics Reporting (Hard Skills)
• PR Outreach (Hard Skills)

Job Summary: 

• Manage the company's social media accounts and posts.
• Monitor postings to ensure the brand message is consistent from the terminology used to the images posted.
• Work alongside the team to create a plan for monthly social media strategies.
• Interact with followers and potential customers by communicating and answering questions through the company's social pages.
• Brainstorm campaign ideas.
• Monitor various social media platforms such as LinkedIn, Facebook, Instagram, and Twitter.
• Analyze analytics to gauge the success of campaigns to create performance reports.
• Understand the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.
• Provide suggestions to management for improving customer experience on social platforms and internal processes.
• Learn and become proficient in internal software systems.

Skills on Resume:

• Social Account Management (Hard Skills)
• Brand Consistency (Hard Skills)
• Strategy Planning (Hard Skills)
• Audience Interaction (Soft Skills)
• Campaign Ideation (Hard Skills)
• Platform Monitoring (Hard Skills)
• Performance Analytics (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Implement the company’s social media strategy and monitor progress.
• Develop and implement social media campaigns and day-to-day activities.
• Manage presence in social media sites, including Facebook, Instagram, Twitter, LinkedIn, Pinterest, YouTube, and other similar community sites, post on relevant blogs, and seed content in social applications.
• Identify relevant social media spaces to connect with key target audiences.
• Build and maintain relationships with brand ambassadors.
• Monitor trends in social media.
• Monitor effective benchmarks for measuring the impact of social media and outreach programs.
• Analyze, review, and report on the effectiveness of campaigns.
• Regularly provide feedback and insights from social media monitoring to evolve the social media strategy.
• Liaise with international sales teams to provide local social media support.
• Collaborate with internal stakeholders and external vendors to create and deliver solutions.

Skills on Resume:

• Social Strategy Execution (Hard Skills)
• Campaign Management (Hard Skills)
• Multi-Platform Publishing (Hard Skills)
• Audience Targeting (Hard Skills)
• Ambassador Relations (Soft Skills)
• Trend Monitoring (Hard Skills)
• Performance Measurement (Hard Skills)
• Stakeholder Collaboration (Soft Skills)

Job Summary: 

• Create and refine social media strategy and best practices.
• Assist in managing social media channels.
• Track, report, analyze, and review digital campaigns to maximize traffic and revenue.
• Prepare weekly updates and reports to track growth and success rates of campaigns.
• Keep up to date and informed on new social media trends and adapt accordingly.
• Identify leaders and influencers (internal and external) and engage them in brand activities.
• Identify ways to improve user experience and branding.
• Engage with customers to collect feedback and inputs.

Skills on Resume:

• Social Strategy (Hard Skills)
• Channel Management (Hard Skills)
• Campaign Analytics (Hard Skills)
• Performance Reporting (Hard Skills)
• Trend Awareness (Hard Skills)
• Influencer Engagement (Soft Skills)
• User Experience (Hard Skills)
• Customer Feedback (Soft Skills)

Job Summary: 

• Develop the company's social media strategy, define how each channel is used, and deliver engagement within those chosen channels.
• Work closely with marketing teams to develop social media campaigns that help achieve brand and customer engagement (B2B and B2C).
• Identify and engage with relevant influencers to drive broader brand engagement.
• Develop and distribute regular reports on campaign performance, channel performance, and competitor activity.
• Understand and share emerging social media trends.
• Develop a social listening program to drive new and engaging content themes.
• Educate colleagues in social media best practices.
• Monitor and respond to brand mentions across all social channels.
• Work with servicing teams to manage customer contact via social channels.
• Oversee the sign-off of social media posts to ensure regulatory requirements.

Skills on Resume:

• Social Strategy (Hard Skills)
• Campaign Development (Hard Skills)
• Influencer Outreach (Hard Skills)
• Performance Reporting (Hard Skills)
• Trend Monitoring (Hard Skills)
• Social Listening (Hard Skills)
• Stakeholder Training (Soft Skills)
• Brand Compliance (Hard Skills)

Job Summary: 

• Work as part of a cross-functional marketing team to identify story ideas and campaigns that can be developed into multimedia content for multiple platforms, including internal and external sites.
• Maintain and work with the third-party team to populate the social media publishing calendar with upcoming content.
• Help identify habits of the online audience and suggest ways to reach a broader audience.
• Assist the team in reporting on metrics relevant to social media and digital platforms.
• Shoot and edit snackable video content for platforms.
• Create weekly social media content for posts and videos.
• Coordinate and manage schedules for all social posts and videos to fulfill the social media and marketing calendars.
• Communicate the voice of each brand in all posts.
• Repurpose content created by the third-party to fit the social channel for each customer type.
• Help maintain social media personas for individuals and brands.
• Monitor and respond to comments and messages from clients on all social channels in coordination with the sales team's subject matter experts.

Skills on Resume:

• Content Ideation (Hard Skills)
• Publishing Calendar (Hard Skills)
• Audience Insights (Hard Skills)
• Metrics Reporting (Hard Skills)
• Video Production (Hard Skills)
• Content Scheduling (Hard Skills)
• Brand Voice (Hard Skills)
• Community Management (Soft Skills)

Job Summary: 

• Work with the managing editor to ideate and execute a first-in-class social content strategy to increase followers, reach, and engagement across all owned social media channels.
• Regularly post to, manage, and monitor all company social accounts.
• Ideate, write, and edit top-notch social media copy to promote initiatives, products, services, events, and custom social campaigns.
• Seek out and foster relationships with top social media influencers in the mortgage and housing industries to drive more engagement and followers.
• Track social media engagement, followers, reach, and produce monthly metrics reports to show progress and results.
• Build and maintain a social media content calendar.
• Coordinate closely with internal stakeholders on social content requests to promote products, services, events, and other initiatives in creative and compelling ways.
• Create training materials and presentations for field sales teams on advanced social media best practices and how to use social to grow their businesses.
• Monitor and address customer complaints and inquiries on time.
• Track, research, and report on competitor social media activity to better inform the social content strategy.

Skills on Resume:

• Social Strategy (Hard Skills)
• Account Management (Hard Skills)
• Social Copywriting (Hard Skills)
• Influencer Relations (Soft Skills)
• Metrics Reporting (Hard Skills)
• Content Calendar (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• Competitive Analysis (Hard Skills)