• Support the Brand Manager in creating editorial calendars in line with the overarching brand strategy.
• Community management including responding to all inquiries, complaints, comments, and reviews (both negative & positive) within SLA guidelines
• Working with internal. departments & managing escalations, by keeping a tracker & relevant documentation.
• Running the day-to-day operations for social media accounts spanning multiple projects
• Supporting the Brand Manager in executing and distributing content on platforms including Facebook, Instagram, Twitter, YouTube, and more.
• Liaising with external agencies with the support and guidance of the Brand Manager, to ensure the content created is on brand and live promptly.
• Review channel analytics and create monthly reports, aligning with OKR’s/individual goals.
• Work with copywriters and designers and ensure content is in line with brand guidelines.
• Collaborate with the community management to ensure the brand's tone of voice is portrayed accurately.
• Monitor social media channels and stay updated with industry/social media trends, to ensure the brand channels remain relevant

Skills: Editorial Calendar Creation, Community Management, Escalation Management, Social Media Operations, Content Distribution, Agency Liaison, Analytics Reporting, Brand Consistency Management

• Schedule and post on brand social media channels (Facebook, Instagram, Pinterest, YouTube)
• Actively assist in the creation of on-trend, forward-thinking social media campaigns, sharing best practices and relevant benchmarks
• Be responsible for social media content planning calendar using Hubspot, Snug
• Assist in building creative assets for paid social media advertising (tools – Canva and/or Photoshop)
• Assist with social media-related photoshoots and administrative tasks specifically coordinating product, wardrobe and set styling, and creative decks
• Coordinate influencer and brand partnerships (outreach, negotiations, gifting/seeding)
• Listen and engage daily with a community of women and influencers through social channels
• Act as social media customer service, escalating issues to the internal Customer Service team 
• Identify opportunities to organically grow Instagram following
• Administrate the ideation, creation and publishing of relevant, original, on-brand content

Skills: Social Media Scheduling, Campaign Development, Content Planning, Creative Asset Creation, Photoshoot Coordination, Influencer Partnership Management, Community Engagement, Customer Service Support

• Oversees concepting and strategizing of visual marketing collateral
• Write, post, and moderate all social media posts on Facebook, LinkedIn, Twitter, Instagram and Pinterest
• Stay up to date on current social media and industry trends
• Provides onsite social media support at company events, meetings, and gatherings
• Oversees and manages all media content within the mobile app to ensure the content stays up-to-date and relevant
• Report on online reviews and feedback from customers and fans
• Develop an optimal posting schedule, considering web traffic and customer engagement metrics
• Suggest new ways to attract prospective customers, like promotions and competitions
• Oversees the user experience component of the back office including folder organization, and recommends visual upgrades to Design and IT.
• Manages all Zilis social media channels, schedules posts, and monitors social interaction and direct messages

Skills: Visual Marketing Strategy, Social Media Management, Trend Analysis, Onsite Event Support, Media Content Oversight, Customer Feedback Reporting, Posting Schedule Optimization, User Experience Management

• Respond to the customers through social media accounts and by conversing over the phone as well.
• Converse the potential leads into successful leads.
• Understand the target audience well enough to reach this group more efficiently.
• Manage the social media accounts for the organization
• Assist the marketing team in creating and preparing content
• Serve as a liaison between all departments
• Ensure a cohesive message is being presented on behalf of all mediums for the organization
• Propose and create media content, pertaining primarily to voting empowerment
• Complete ad hoc or administrative projects
• Review analytics and create reports on key metrics
• Assist with various projects designed to increase awareness and drive student enrollment

Skills: Customer Engagement, Lead Conversion, Audience Analysis, Social Media Management, Content Creation Assistance, Cross-Department Liaison, Cohesive Messaging, Analytics Reporting

• Responsible for social media content creation including copywriting, photography, and blogging.
• Works professionally with graphic designers to coordinate design for social media accounts.
• Responsible for managing the social media presence of the health system and its multiple service lines.
• Works as a liaison between the Marketing Department and Service Line representatives including managers, directors, and providers in those service lines.
• Reporting weekly social media analytics as directed by the Marketing Director.
• Overseeing reputation management for social media, Google My Business, and other websites as directed by the Marketing Director.
• Creating social media strategies in collaboration with the marketing department.
• Coordinating and scheduling social media ad campaigns.
• Assist in and attend events and community events as directed by the Marketing Director.
• Coordinate social media marketing initiatives for service lines.
• Responsible for managing social media branding uniformity.

Skills: Social Media Content Creation, Graphic Design Coordination, Social Media Management, Cross-Department Liaison, Analytics Reporting, Reputation Management, Strategy Development, Campaign Coordination

• Provides marketing and public relations support as directed.
• Attends weekly Marketing meetings and other meetings within the organization
• Promotes providers, staff, and hospital systems positively within the organization and the public.
• Works collaboratively and effectively as a team player.
• Consistently demonstrates a professional, self-directed, mature, and disciplined approach
• Demonstrates excellent interpersonal skills within the system and the public.
• Demonstrates the ability to be flexible, organized, and function under stressful conditions.
• Maintains the ability to change direction and vision to better support the organization.
• Maintains good working relationships within the department and with other departments.
• Demonstrates the ability to multi-task and complete a variety of projects effectively and efficiently.
• Demonstrates innovation and creativity through evidence of ability to generate new ideas and approaches, devising imaginative solutions to work-related problems.

Skills: Marketing Support, Team Collaboration, Positive Promotion, Professionalism, Interpersonal Skills, Flexibility and Organization, Relationship Management, Creative Problem-Solving

• Manage and implement the social media strategy across the brand portfolio
• Maintain the content calendar for social media platforms across multiple brands
• Collaborate and share content with Marketing teams in the Glen Dimplex Group
• Create engaging social media content to grow brand awareness
• Research and understand the target audience for key brands
• Measure the ongoing growth of the social media platforms
• Monitor campaign success and suggest optimizations
• Understand the current market trends and latest technologies
• Seek out opportunities to work with influencers that align with brands
• Actively engage with followers and target demographics across social channels
• Analyze and measure marketing campaigns

Skills: Social Media Strategy Management, Content Calendar Maintenance, Cross-Team Collaboration, Content Creation, Audience Research, Performance Measurement, Campaign Optimization, Influencer Engagement

• Interact and collaborate with the social media channels of prospects and partners to create digital relationships
• Create and write eye-catching copy to balance the position as a startup in a new industry
• Scheduling social media and website content and ensuring we have updated daily content as per the calendar
• Calendar management of content of all platforms & working alongside content teams to ensure readiness to be posted
• Monitor engagement of content and social media platforms to ensure that brand, people and consumers are engaging with content
• Weekly reporting and tracking of content and platform performance
• Support the growth of social media platforms through innovative ideas and execution of engagement tactics & content strategy
• Finalise and create informative and engaging content to support the content team
• Work alongside and coordinate with key stakeholders in a wider team for marketing initiatives
• Proficiency in working with social media platforms and content management systems
• Strategic and creative experience in identifying target audiences and creating social media campaigns that engage, inform and motivate customers

Skills: Digital Relationship Building, Copywriting, Content Scheduling, Calendar Management, Engagement Monitoring, Performance Reporting, Innovative Growth Strategies, Stakeholder Coordination

• Create weekly/monthly social media/ marketing plans and execute them daily
• Manage and post all social media platforms including Instagram, Tiktok, Pinterest, Facebook, Youtube, etc
• Manage PR, influencer giveaways, collaborations, etc.
• Coordinate seasonal photoshoots including styling, location scouting, models, staffing, 
• Create content and manage UGC for all social media platforms and websites.
• Manage e-commerce through Shoplifty - upload products, write descriptions, check inventory, manage website, etc.
• Create sales promotional tools through Adobe suite
• Manage all online activity including Ads, Analytics, SEO, keywords, conversions, traffic, 
• Create weekly mailers, and digital content to promote product and branding
• Facilitate online conversations with customers and respond to queries
• Makes creative recommendations to the leadership team regarding social media planning, campaigns, and related posts based on company initiatives

Skills: Social Media Planning, Platform Management, Public Relations Coordination, Photoshoot Coordination, User-Generated Content Management, E-Commerce Administration, Digital Marketing Tools Creation, Customer Engagement Facilitation

• Work on-site as part of the embedded team.
• Manage day-to-day workflow, work product and innovation for all key social media agency of record accounts.
• Develop and manage strategic social media marketing plans, content development, procurement and scheduling in multiple social media channels.
• Monthly analytics/reporting and insights
• Take responsibility for general client management
• Develop and manage strategic social media marketing plans
• Manage and report for multiple social accounts across all platforms (Instagram, Facebook, Twitter, etc.)
• Assisting the client in generating content for the client's blog
• Logging into the client's content dashboards and consistently for the upcoming 90 days.
• Up the current website to create a consistent message, look and feel
• Integrated and close cooperation with internal and external partners (business development, sales, EMEA teams, agency & production partners)

Skills: On-Site Collaboration, Workflow Management, Strategic Social Media Planning, Analytics and Reporting, Client Management, Content Development, Website Optimization, Cross-Partner Coordination

• Interest and understanding of YouTube and Instagram and all other social media platforms
• Proficient understanding of Social Media and how to deliver metrics such as reach and follower growth
• Excellent understanding of the online fashion industry, media landscape, and influencer marketing
• Excellent social communication skills - comfortable talking and working with influencers & talent
• Highly organized and motivated with the ability to constantly multi-task in a fast-paced environment
• Able to work independently with passion and energy
• Excellent time management, writing ability, and attention to detail
• Fluent, clear, and articulate in communication with the ability to convey interest and enthusiasm
• Forward innovative thinker- thinking differently, proposing and embracing courageous new ideas
• Proficient in Microsoft Office (Word, Excel, Outlook), G-Suite (Docs, Slides, Sheets, Forms), and Adobe Creative Cloud

Qualifications: BA in Journalism with 7 years of Experience

• Experience working with social media, with strong writing, editing, and communication skills.
• Comfortable running paid ads on Facebook and knowing the ins and outs of Facebook Ads Manager.
• Experience with social media management tools such as Sprout Social and Hootsuite
• Basic Photoshop skills and familiarity with online tools such as Canva and Wochit.
• Knowledge of online metrics and statistics reporting tools such as Google Analytics or Adobe
• Ability to meet deadlines in a fast-paced environment.
• Strong collaboration, communication, and interpersonal skills.
• Can put together basic videos using software like Adobe Premiere or Final Cut Pro.
• Experience with influencer marketing
• Familiar with running Snapchat ads

Qualifications: BA in Public Relations with 4 years of Experience

• Ability to craft compelling content that maintains a corporate voice
• Hands-on work with social media management and intelligence tools (experience with Khoros/Spreadfast)
• Experience with pulling and analyzing social media metrics, in-platform (specifically Twitter, Facebook, LinkedIn and Instagram) and using a management tool
• Ability to work with designers and videographers on creative for social media and digital campaigns
• Confidence to project manage and interact with internal stakeholders and external digital agency partners
• Experience setting up, optimizing and reporting on paid social media campaigns – specifically Twitter and LinkedIn promotions.
• Experience working with media buyers or external digital agencies on paid promotions
• Understanding of marketing practices in a digital environment
• Great attention to detail, and problem-solving skills
• Good instincts and judgment about social media content for a corporate/business channel
• Willingness/ability to learn new subject matter and technologies quickly

Qualifications: BA in Visual Arts with 8 years of Experience

• Direct experience in social media platforms with a copywriting or graphic design background
• Experience using social media management technology
• Strong knowledge of social media marketing on Facebook, Twitter, Pinterest, and YouTube.
• A good balance of creativity and strategic thinking.
• Excellent time management skills and ability to manage multiple priorities.
• Maintain a positive, enthusiastic attitude with associates, business vendors and management.
• Dynamic self-starter who has a real passion for social media, consistent follow-through and a sense of urgency.
• Strong interpersonal and presentation skills
• Ability to work at a fast pace and change direction quickly and easily while maintaining a positive attitude
• Proficient in Microsoft Office Products.

Qualifications: BA in Digital Media with 2 years of Experience

• Relevant experience in online and social media communications and marketing
• Experience working in content strategy
• Experience participating in management, planning, and executing marketing campaigns concerning digital efforts
• Ability to use word processing, spreadsheet, and database programs
• Strong oral and written communication skills
• Demonstrate high attention to detail
• Ability to present information clearly and concisely
• Demonstrate strong interpersonal and organizational skills
• Demonstrate ability to successfully manage projects and competing deadlines
• Ability to work professionally and harmoniously in a service-oriented position

Qualifications: BA in Marketing with 3 years of Experience

• Photography and videography skills, and a working knowledge of photography and video equipment and editing software
• Proficiency/Mastery of social media channels and emerging social media trends
• Proficiency/Mastery of photography and/or video skills
• Proficiency/mastery of the current Adobe Creative Suite
• Working knowledge of content management systems like WordPress and Hootsuite
• Self-motivation and ability to manage time efficiently, as well as make quick decisions, with minimal supervision
• Ability to work with diverse groups of people and be helpful, respectful, approachable, and team-oriented
• Ability to build strong working relationships and a positive work environment
• Ability to multi-task and work cooperatively with others
• Ability to work with diverse groups of people and be helpful, respectful, approachable, and team-oriented

Qualifications: BA in Communications with 5 years of Experience

• Extensive knowledge of Instagram, YouTube, Facebook, Twitter, Pinterest, TikTok, Snapchat, and other relevant social media networks
• Extraordinary communication and copywriting skills
• Experience using social media for businesses, including page administration
• Demonstrated success of social/content campaigns and programs that have helped drive lead acquisition, affinity, and relevance for brands
• Content management and analytics tools (Google Analytics, etc.)
• Passionate about the beauty industry delivering exceptional customer experiences and fostering community
• Entrepreneurially minded, eager to learn and take on new and varied responsibilities
• Must be available to work some nights and weekends
• Ability to navigate efficiently and juggle multiple priorities in a fast-paced environment
• Positive, collaborative, hands-on and energetic attitude

Qualifications: BA in Advertising with 6 years of Experience

• Experience in corporate digital social media, marketing, or advertising environment that includes direct responsibility for social media strategy development and execution.
• In-depth knowledge of social media platforms in a business setting and related advertising practices.
• Experience using Excel and analytical know-how.
• Experience tracking and monitoring online activity and taking appropriate action if necessary.
• Experience with corporate communications and public relations
• Demonstrated skill in writing and editing for publication.
• Ability to work in a collaborative environment
• Excellent written and verbal communication skills and the ability to communicate effectively with all levels of employees.
• Demonstrated ability to affect a company's brand image and recognition globally.
• Excellent project management skills

Qualifications: BA in Business Administration with 4 years of Experience

• Social media/digital marketing experience 
• Graphic Design skills and experience
• SEO and Google Analytics knowledge
• Deep understanding of social channels, tactics, and paid social media tactics
• Knowledge of the beauty industry, beauty, fashion, and consumer press
• Extremely proficient in Microsoft Office (Outlook, PowerPoint, Excel, Word, Google Analytics)
• Excellent verbal and written communication skills
• Meticulous attention to detail, resourceful, with a can-do attitude
• Team player who is excited for an opportunity to learn and thrive within a fast-growing company
• Detailed, organized and analytical skills

Qualifications: BA in Graphic Design with 3 years of Experience

• First professional experience, ideally in start-up, online editing, or agency.
• Knowledge of CM systems and multimedia formats, web analytics
• Experience working in SEO/SEA
• Proficiency in MS Excel, PowerPoint, and Word
• Experience working with popular social media monitoring tools
• Experience with website analysis using a variety of analytics tools
• Excellent communication skills, and be creative and innovative.
• A committed networker from the creative new media environment
• Exceptional understanding of social media platforms – Facebook, Twitter, Instagram, LinkedIn and further digital assets (web, email).
• Enthusiastic and proactive individual with a high degree of initiative, responsibility and quality awareness

Qualifications: BA in Communications with 5 years of Experience