Job Summary: 

• Coordinate and Supervise all the daily administrative areas in coordination with the Shelter provider (Tacna ) and Finance, to ensure that the policies and procedures are in compliance eliminating unnecessary risks.
• Analyze all KPIs and create improvement strategies 
• Develop processes that will maximize the support from administration, safety, quality, and productivity.
• Maintain open communication with all department leads to maximize production as well as corporation and Shelter provider
• Create accountability and lead by example
• Participate in all mandatory clerical meetings.
• Complete regular site assessments for front office service delivery.
• Collaborate in the development and maintenance of policies and procedures related to front office service delivery.
• Continually looks to improve existing workflow and streamline process to enhance the client experience.

Skills on Resume: 

• Administrative Supervision (Hard Skills)  
• Risk Management (Hard Skills)  
• KPI Analysis (Hard Skills)  
• Process Development (Hard Skills)  
• Cross-Departmental Communication (Soft Skills)  
• Leadership by Example (Soft Skills)  
• Policy Development (Hard Skills)  
• Workflow Optimization (Soft Skills)

Job Summary: 

• Responsible for data capture of progress and evaluations of staff readiness for independent deployment.
• Makes recommendations for additional training
• Monitor and evaluate front office processes for the consistent delivery of quality patient care throughout all applicable departments.
• Promote a climate of collaboration, cooperation, and understanding and serve as an advisor/consultant to front office services.
• Work closely with Office Managers and Directors to improve training and education throughout the clinics and ensure consistency of delivery of patient service.
• Responsible for adopting and maintaining comprehensive training front office program
• Ensure compliance and quality of delivery of hospitable, efficient patient appointments through initial training, feedback, and support.
• Maintain and verify training logs for each trainee on a qualitative as well as a quantitative basis.
• Provide individual training to new hires at Front Desk locations
• Suggest and provide retraining initiatives at the individual and group levels.

Skills on Resume: 

• Data Capture (Hard Skills)  
• Training Recommendations (Soft Skills)  
• Process Evaluation (Hard Skills)  
• Collaboration and Consultation (Soft Skills)  
• Training Program Development (Hard Skills)  
• Compliance Assurance (Hard Skills)  
• Training Log Maintenance (Hard Skills)  
• Individual and Group Training (Soft Skills)

Job Summary: 

• Responsible for the Operations Administration team which includes, asset valuations, tax reporting, statements, internal controls, and additional projects
• Evaluate and implement changes to policy and procedures across departments.
• Design controls for various processes to mitigate risk.
• Analyze and reconcile data while implementing controls.
• Create ongoing cyclical processes to align with various tax deadlines.
• Own and improve the existing annual asset valuation process to ensure regulatory compliance.
• Ensure accurate and timely statement generation.
• Manage external and internal controls review.
• Conduct and represent Forge Trust in the highest professional standards with integrity.

Skills on Resume: 

• Operations Management (Hard Skills)  
• Policy Implementation (Hard Skills)  
• Risk Mitigation (Hard Skills)  
• Data Analysis (Hard Skills)  
• Process Optimization (Soft Skills)  
• Regulatory Compliance (Hard Skills)  
• Statement Management (Hard Skills)  
• Professional Integrity (Soft Skills)