Job Summary: 

• Gather intelligence from business stakeholders about technology needs and future growth.
• Responsible for technology project task requirements and scope.
• Evaluate, test and recommend new opportunities for enhancing technology processes and solutions.
• Enhance the quality of technology products and services by creating and managing documentation of the solutions.
• Analyze the design of technical systems and related business models.
• Develop new technology strategies and related business models, taking all aspects into consideration and providing insight into how these strategies will benefit the company.
• Identify areas of poor performance in the technology stack and make recommendations for improvement.
• Support the technology team in the execution of technology strategies and internal projects to ensure the desired result is achieved quickly and effectively.
• Provide project management for technology projects, managing full project lifecycle tasks.
• Create monthly reports of technology performance and success, pointing out areas in need of improvement and making recommendations.
• Design and lead training programs to establish a base understanding in any department or company-wide and ensure that all employees grasp the technology solutions correctly.
• Explore new customer (internal and external) satisfaction options and make recommendations on how satisfaction can be improved.
• Utilize technology data for business insights and to inform business technology decision-making, collaborating with the data and analytics team to create appropriate dashboards.
• Assist and support the sourcing and implementation of new business technology.
• Understand corporate strategic business needs and plans for growth.

Skills on Resume:

• Business Intelligence (Soft Skills)
• Project Management (Hard Skills)
• Technical Testing (Hard Skills)
• Process Improvement (Hard Skills)
• System Analysis (Hard Skills)
• Technology Strategy (Soft Skills)
• Performance Optimization (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Partner with business functions to define, determine, analyze, document and communicate the objectives, business requirements and priorities for information systems and solutions.
• Work with application and technical experts on the solution design, implementation, support, maintenance and enhancement of the information systems.
• Lead the effort, working with the business, to define and document what constitutes business success for medium to large-sized initiatives within a single organization.
• Elicit, analyze, and document functional and non-functional requirements across the five aspects (process, information, event, socio-political, and location) for the large initiative.
• Lead or work as part of a team to gather requirements.
• Lead or conduct requirements management activities, ensuring that the impact of changes is well understood and approved by the appropriate stakeholders within the organization.
• Lead or conduct solution assessment and validation to ensure that functional and technical specifications meet the identified business needs within the organization.
• Review test plans and testing methodology to mitigate risks and participate in testing the solution.
• Ensure the solution meets functional and non-functional requirements within the organization.
• Responsible for conducting problem analysis.
• Escalate complex issues for additional analysis and resolution.
• Act as a point of escalation for moderate to difficult problems.
• Develop positive relationships with both the business and other functions involved in downstream technical processes.
• Coach and mentor less experienced business analysts.

Skills on Resume:

• Business Analysis (Soft Skills)
• Solution Design (Hard Skills)
• Requirements Gathering (Soft Skills)
• Requirements Management (Hard Skills)
• Solution Validation (Hard Skills)
• Testing Support (Hard Skills)
• Problem Solving (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Responsible and accountable for managing business demands, converting them into projects and delivering the same from an IT perspective in close liaison with business stakeholders.
• Manage and drive in priority the local project portfolio across all facets of prioritization, planning and resource allocation through to delivery of projects.
• Report to the ASEAN Finance and Supply Chain IT Manager (located in Singapore) and will take care of one direct report.
• Lead and drive large-scale group project initiatives, in compliance and as per the guidelines set by the group.
• Ensure standards and compliance as per the group and Zone directive.
• Frame, lead and drive SAP local project initiatives with a specific attention to the IT integrations (across SD/MM/WM/FI and CO SAP modules or between SAP and other applications).
• Responsible for prioritization, planning, effort estimate (internal/external resources), alignment with business leads and key stakeholders, key users, proper communication, etc.
• Plan, collect and qualify the demands leading to significant enhancement requests and minor evolutions.
• Manage third third-party AMS IT team to compliance as per SLA and ongoing improvement plans or project activities.
• Work as Level 4 Support to resolve incidents within the defined SLA.
• Support the appropriate in-house and outsourced core systems/SAP strategies.
• Responsible for ensuring proper reporting.

Skills on Resume:

• Project Management (Hard Skills)
• Portfolio Planning (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• SAP Integration (Hard Skills)
• Compliance Management (Hard Skills)
• Resource Allocation (Hard Skills)
• Vendor Management (Soft Skills)
• Technical Support (Hard Skills)

Job Summary: 

• Define and manage project plans and deliverables for the DevOps evolution across the portfolio.
• Work with the respective DevOps leads and create/manage and work to complete the defined project plans and deliverables.
• Properly and quickly prioritizing and scoping requirements.
• Oversee Kanban process and coach the team, facilitate transparency, inspection, and adaptation.
• Track issues and reporting statuses via the use of platforms such as Jira.
• Provide guidance to team members in the right and proper direction (e.g., providing guidance on how to use different DevOps tools and which tool to use).
• Guide the team on how to get the most out of self-organization and leverage this to evolve the team’s agile practice.
• Champion Scrum, its roles, events and artifacts to help the team and stakeholders understand their value.
• Cultivate consensus, priority and alignment within the team and across the organization.
• Responsible for shielding the team from external interference to enable optimal functionality and productivity.
• Responsible for assisting the team in removing impediments to progress.

Skills on Resume:

• Project Planning (Hard Skills)
• DevOps Management (Hard Skills)
• Requirement Prioritization (Soft Skills)
• Kanban Coaching (Soft Skills)
• Issue Tracking (Hard Skills)
• Team Guidance (Soft Skills)
• Agile Facilitation (Soft Skills)
• Scrum Leadership (Soft Skills)

Job Summary: 

• Take ownership of gathering requirements, documenting those requirements, and working with project/program managers to create appropriate epics and stories in JIRA.
• Construct workflow diagrams and supporting documents.
• Work closely with colleagues acquired via M&A activities.
• Understand pain points due to legacy processes or technologies and identify opportunities to ease these pains by migrating to Wiley standards.
• Work with backend teams to create migration strategies that maximize value while minimizing disruptions to the business.
• Write user acceptance test cases and act as an expert tester on integration-related tasks.
• Work with the business to characterize and prioritize improvements raised through user acceptance testing.
• Organize and plan work using Agile and Scrum principles.

Skills on Resume:

• Requirements Gathering (Soft Skills)
• Workflow Documentation (Hard Skills)
• M&A Collaboration (Soft Skills)
• Process Improvement (Hard Skills)
• Migration Strategy (Hard Skills)
• User Testing (Hard Skills)
• Continuous Improvement (Soft Skills)
• Agile Planning (Soft Skills)

Job Summary: 

• Build strong stakeholder relationships across both business and IT.
• Responsible for functional solutions relating to reference data and trade bookings.
• Define business requirements and translate these into functional requirements and specifications.
• Responsible for detailed documentation of requirements and process flows in the Saxo context.
• Define and document test cases.
• Groom and maintain backlogs of features to be delivered by IT.
• Support user acceptance testing.
• Act as a go-between and translator between IT and business stakeholders (across all geographies).

Skills on Resume:

• Stakeholder Relations (Soft Skills)
• Functional Design (Hard Skills)
• Requirements Analysis (Soft Skills)
• Process Documentation (Hard Skills)
• Test Design (Hard Skills)
• Backlog Management (Hard Skills)
• User Testing (Hard Skills)
• IT Communication (Soft Skills)

Job Summary: 

• Establish and maintain solid relationships with key business leaders in the respective functional areas.
• Work with business leadership to align and understand business strategies and develop plans.
• Support daily IT Operations, including but not limited to general support, vendor management, change and release management, archiving and retention of computer system documentation and data, risk management and security, validation and training.
• Maintain system documentation and processes according to TherapeuticsMD standards and in compliance with regulatory requirements in a structured way.
• Work in partnership with business departments to define interface agreements, SLAs and proper change management to move systems to operations.
• Provide active and effective engagement, planning, communication and stakeholder management to the transition System Management roles and responsibilities.
• Provide follow-up on incidents, service requests and change requests.
• Ensure communication, action and escalation on issues that impact system confidentiality, integrity, availability, compliance and reliability.
• Follow up on vendor deliveries and services according to agreements.

Skills on Resume:

• Business Partnership (Soft Skills)
• Strategic Planning (Soft Skills)
• IT Operations (Hard Skills)
• System Documentation (Hard Skills)
• Change Management (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Incident Management (Hard Skills)
• Vendor Oversight (Soft Skills)

Job Summary: 

• Ensure proper documentation, testing, communication, and stakeholder management for changes.
• Archive and retain documentation and data according to requirements.
• Maintain disaster recovery documentation and proper test and training of stakeholders.
• Maintain required controls to ensure system security.
• Participate in audits and inspections and provide the needed documentation to demonstrate validation state and proper management of the systems through the life-cycle.
• Create and maintain system documentation for computer systems.
• Test IT requirements for computer systems.
• Perform, prepare and maintain training material, including but not limited to SOPs, guidelines and class training material.
• Ensure proper planning, communication and documentation to retire systems according to requirements and regulations.
• Perform all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations and industry codes.

Skills on Resume:

• Change Management (Hard Skills)
• Disaster Recovery (Hard Skills)
• System Security (Hard Skills)
• Audit Support (Hard Skills)
• System Documentation (Hard Skills)
• System Testing (Hard Skills)
• Training Development (Soft Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Responsible for telecom and DWH business analysis.
• Translate business requirements to the data team via documents.
• Create and execute project work plans and revisions to meet changing needs and requirements.
• Manage day-to-day operational aspects of a project and scope.
• Define and implement the processes and procedures required for enhancing the quality of deliverables and increasing customer satisfaction.
• Identify and implement standard processes and procedures for work initiation, project definition, management reporting and project closure.
• Review and recommend changes to the process.
• Coordinate with stakeholders on service delivery-related issues and communicate in time on progress, delays and risks.
• Responsible for the successful definition, testing, management and launch of product modules.
• Conduct requirements definition sessions.
• Develop functional requirement specifications for new modules.

Skills on Resume:

• Business Analysis (Soft Skills)
• Requirements Translation (Hard Skills)
• Project Management (Hard Skills)
• Process Improvement (Hard Skills)
• Quality Enhancement (Soft Skills)
• Stakeholder Coordination (Soft Skills)
• Product Launch (Hard Skills)
• Functional Specification (Hard Skills)

Job Summary: 

• Develop use cases for QA testing, monitor/prioritize bug logs.
• Coordinate product deployments and write release communications.
• Tracks and fully documents changes for functional and business specifications.
• Participate in QA and user acceptance testing and testing of new system functionality.
• Cooperate with teams at different locations.
• Maintain good and effective relationships with all internal and external stakeholders.
• Initiate process improvement activities for service level improvements.
• Track, monitor and take proactive actions to prevent any non-compliance.
• Report of the potential risks.
• Collaborate with higher Management to ensure correct realization of the contract in terms of the client’s requirements and claims, performances, security, environmental and legal constraints, and quality of the deliverables.
• Share lessons learnt and best practices with other accounts.
• Ensure that the appropriate knowledge base is created, being used and updated frequently.

Skills on Resume:

• QA Testing (Hard Skills)
• Product Deployment (Hard Skills)
• Change Documentation (Hard Skills)
• User Testing (Hard Skills)
• Team Collaboration (Soft Skills)
• Stakeholder Relations (Soft Skills)
• Process Improvement (Hard Skills)
• Risk Management (Hard Skills)

Job Summary: 

• Develop quality and well-structured pragmatic specifications (coordinating across teams where relevant).
• Guide the idea owner through the development process and review progress at set stages.
• Ensure simplicity, lead well thought through solutions, deliver specifications on time and always question and check that the idea is being designed in the best possible way (overall solution, simplicity, quality, optimal UX, design, third-party integration, speed of delivery, etc).
• Work with PMs and System Owners to plan delivery dates.
• Schedule and run demos for new features and capabilities.
• Maintain all documentation in different documentation tools.
• Support post go-live issues management and escalations (via support team).
• Maintain deep system and business knowledge.

Skills on Resume:

• Specification Development (Hard Skills)
• Process Guidance (Soft Skills)
• Solution Design (Hard Skills)
• Delivery Planning (Hard Skills)
• Feature Demonstration (Soft Skills)
• Documentation Management (Hard Skills)
• Issue Resolution (Soft Skills)
• System Knowledge (Hard Skills)

Job Summary: 

• Mentor other IT Business Analysts in all aspects of their role, guiding them towards best practices.
• Provide leadership to major components of projects, such as requirements gathering, testing, training and cutover efforts, which may involve providing day-to-day direct guidance to fellow team members.
• Lead complex implementation efforts using established IT Project Management Office methodologies.
• Develop an understanding of all business processes and functions (including such areas as sales, production scheduling, manufacturing, and inventory control) and the IT systems and applications that support those business functions.
• Elicit business requirements, rules and data needs from staff across organizational and geographic boundaries using a variety of methods, such as conducting user interviews, site visits, process observation, document analysis, etc.
• Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, and distinguishes user requests from the underlying true needs.
• Identify gaps between customer-requested functionality and current/future corporate objectives.
• Identify and communicate opportunities for systems modifications to improve processes and increase productivity.
• Prepare comprehensive, detailed business requirements that translate the business needs into specific software requirements.

Skills on Resume:

• Mentorship (Soft Skills)
• Project Leadership (Soft Skills)
• Implementation Management (Hard Skills)
• Business Understanding (Soft Skills)
• Requirements Elicitation (Soft Skills)
• Information Analysis (Hard Skills)
• Gap Identification (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Responsible for documents produced may include data and workflow diagrams, use cases, screen and interface design, etc.
• Participate in technical design sessions, working with the IT development team, to provide insight during solution development.
• Lead application testing efforts, including preparation of test plans, coordination of user acceptance testing, tracking and reporting of defects and requirements gaps.
• Lead training efforts, including the creation of a training curriculum, development of training materials, and delivery of training.
• Partner with both business and technical groups.
• Develop and maintain an effective working relationship, seeking solutions and making recommendations that meet sponsor and stakeholder needs.
• Assist the development team through designing, coding, testing, deployment, and support of all IT projects and business applications.
• Assist in the creation of IT and user documentation, including network diagrams, system implementation procedures, user manuals, business processes, policies and procedures, etc.
• Provide exceptional customer service for reported application issues.
• Efficiently researches and identifies problems and works with all constituents towards a quick and appropriate resolution.

Skills on Resume:

• Documentation Design (Hard Skills)
• Solution Development (Hard Skills)
• Application Testing (Hard Skills)
• Training Delivery (Soft Skills)
• Business Partnership (Soft Skills)
• Problem Solving (Soft Skills)
• Technical Support (Hard Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Identify, analyze, and document the business needs of stakeholders.
• Help optimize current processes.
• Design and write quality functional and technical briefs for the development teams, including expected system behaviors, use cases, and user interactions with the system.
• Act as a facilitator between business colleagues and the team.
• Ensure compliance with governance models and processes.
• Help implement and automate development and testing strategies.
• Participate in reviewing and identifying optimization solutions.
• Help develop stable, robust solutions for all requests.

Skills on Resume:

• Business Analysis (Soft Skills)
• Process Optimization (Hard Skills)
• Technical Documentation (Hard Skills)
• Team Facilitation (Soft Skills)
• Governance Compliance (Hard Skills)
• Automation Strategy (Hard Skills)
• Solution Optimization (Hard Skills)
• System Development (Hard Skills)

Job Summary: 

• Lead business case developments and ensure that the business vision/strategy, process, data, value, potential ITS solution and constraints, BUILD and RUN costs, and risks and mitigations are accurately documented and properly analyzed.
• Lead or extensively contribute to user requirement collection/analysis, technical specification review, and feedback sessions.
• Update and finalize technical specifications that reflect business requirements.
• Serve as a key liaison between business, ITS, and vendors during business case development, requirement gathering and analysis.
• Ensure traceability for GxP systems.
• Ensure the global end-to-end consistency of the ITS GRA services.
• Work as an adviser/leader/key contributor over the different phases of the service life cycle, scope, analysis, design, functional validation, change management, and service operation.
• Leverage on methods and tools to provide BA expertise/leadership to capture and analyze business needs, identify gaps with existing services, propose and design evolutions of services, processes and operating models compliant with the company's (business and ITS) strategy.
• Ensure the relevancy, practicality and usability of the services to meet/improve GRA business satisfaction.
• Lead team to build up multiple service scenarios with multidimensional analysis in providing rankings, risk analysis, impacts on organization, finances, technologies, and way of working.
• Provide a clear description of expected results and benefits, architecture guidelines, and recommendations according to Sanofi's context.
• Establish a Center of Expertise for ITS GRA Business Analysts and lead it by setting standards, providing guidelines, and ensuring continuous improvement practices for all BAs in the ITS GRA team.
• Promote Sanofi’s existing services to maximize their usage and adoption of market standards.
• Lead or contribute to assessing service recipient workloads, prerequisites, and required conditions for a successful implementation, adoption, and deployment.

Skills on Resume:

• Business Case Development (Hard Skills)
• Requirements Analysis (Soft Skills)
• Technical Specification (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• Traceability Management (Hard Skills)
• Service Consistency (Hard Skills)
• Lifecycle Leadership (Soft Skills)
• Process Evolution (Hard Skills)

Job Summary: 

• Provide business analysis expertise for all digital and eCommerce initiatives for at-home, including the website, mobile and online marketing campaigns.
• Work closely with IT Management, developers, and business users.
• Identify and/or create business and functional requirements, as-is and to-be processes and business cases.
• Actively participate in identifying system impacts, defining high-level solutions, and facilitating work effort estimation on project or system enhancement requests.
• Understand and advocate for Agile best practices.
• Provide recommendations for business analyst tasks within the organization, including providing guidance, motivation, and mentorship.
• Ensure adherence to successful development methodologies and software architecture practices.
• Identify opportunities for improving business processes through information systems and/or non-system driver changes.
• Work with IT/Business to identify, define and document business needs and objectives, current operational procedures, and future state requirements.
• Act as a liaison between IT and Business in the analysis, design, configuration, testing and maintenance of IT systems to ensure optimal operational performance.

Skills on Resume:

• Digital Analysis (Hard Skills)
• eCommerce Strategy (Hard Skills)
• Requirements Definition (Soft Skills)
• Solution Design (Hard Skills)
• Agile Practices (Soft Skills)
• Team Mentorship (Soft Skills)
• Process Improvement (Hard Skills)
• IT-Business Liaison (Soft Skills)

Job Summary: 

• Collaborate with the Digital Project Manager to clearly understand project goals and objectives during project initiation.
• Analyze the feasibility of, and develop requirements for, new systems and enhancements to existing systems.
• Ensure the system design fits the needs of the users.
• Document detailed functional and business specifications in the Business Requirements Definition (BRD) document that may be used for training.
• Assist with documenting design documents.
• Conduct change impact analysis to assess the potential implications of changes and document business rules, functions and requirements.
• Collaborate with the Development and QA teams throughout the project.
• Ensure project requirements are clearly understood and implemented per the approved set of requirements.
• Assist digital QA analysts with test execution, bug tracking, re-test and user acceptance testing.
• Participate in project post-mortems to identify successful and unsuccessful project elements.
• Ensure projects adhere to At Home’s PMO framework for project delivery.

Skills on Resume:

• Requirements Analysis (Soft Skills)
• System Design (Hard Skills)
• Documentation Management (Hard Skills)
• Change Analysis (Hard Skills)
• Team Collaboration (Soft Skills)
• Quality Assurance (Hard Skills)
• User Testing (Hard Skills)
• Project Compliance (Hard Skills)

Job Summary: 

• Perform management responsibilities, including, but not limited to, involvement in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
• Plan, organize, staff, direct and control the day-to-day operations of the department.
• Develop and implement policies and programs, may have budgetary responsibility and authority.
• Manage the development, design, and ongoing operation of all internal quality assurance functions for all stop loss activities, including claims, nurse, cost containment, and stop loss underwriting.
• Provide management with monthly quality results, identifying the strengths and weaknesses of the functional area.
• Provide recommendations for improvements/changes needed to achieve Corporate Strategic Objectives.
• Oversee the audit programs for MGU partners and TPA partners, ensuring that partner activity is in compliance with HMIG corporate practices and procedures.
• Make recommendations, with appropriate follow-through on all recommendations.
• Address deficiencies and/or weaknesses and coordinate corrective action, which may involve changes to processes, systems, and require ongoing communication with the internal MGU Relations department, sales offices, as well as the MGU and TPA partners.
• Conduct audits to ensure proper internal Cost Containment procedures are followed by both the claims staff and the Clinical/Cost Containment staff, including but not limited to verification that PPO discounts exist or alternate cost containment methods were employed, identification of potential subrogation opportunities with appropriate internal action, identification and proper handling of other issues that impact stop loss claims payment and directly impact loss ratios with appropriate internal action.
• Conduct audits to ensure all specific stop loss claims processed by HM Insurance Group are processed in accordance with the terms of the applicable Summary Plan Description and Stop Loss Policy.

Skills on Resume:

• Team Management (Soft Skills)
• Operational Leadership (Soft Skills)
• Policy Development (Hard Skills)
• Quality Assurance (Hard Skills)
• Performance Reporting (Hard Skills)
• Process Improvement (Hard Skills)
• Audit Management (Hard Skills)
• Compliance Oversight (Hard Skills)

Job Summary: 

• Develop or contribute to developing GRA and ITS digital strategy and roadmap, define and document key business/functional requirements, and contribute to ITS GRA project/service portfolio management.
• Closely work with Global Regulatory Affairs (GRA) business leaders and stakeholders.
• Develop business cases and identify potential digital technologies that could support GRA business capabilities and their digital transformations, including, but not limited to, Regulatory Labeling/CMC, Regulatory Portfolio and Operational Planning, Ad Promo, and Regulatory Intelligence.
• Provide ITS business analysis leadership/expertise.
• Support user requirement collection and functional specification analysis for ITS GRA programs/projects.
• Lead or contribute to the ITS GRA service operation improvements.
• Ensure business continuity and compliance in a highly regulated and dynamic environment.
• Responsible for leading the ITS GRA BA Center of Expertise by setting standards, providing guidelines, and ensuring continuous improvement practices for all BAs in the ITS GRA team.
• Report to the leader of the ITS GRA Regulatory Policy, Planning, and Tracking Service Line.

Skills on Resume:

• Digital Strategy (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Business Case Development (Hard Skills)
• Technology Innovation (Hard Skills)
• Requirements Analysis (Soft Skills)
• Service Improvement (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Support the Product Manager in the development of the strategy through incremental improvement of the product.
• Analyze, document and test program development, logic, process flows and specifications.
• Document training materials for the product area.
• Deliver training to the end users, deployment and support teams.
• Support the analysis and resolution of solution issues as part of the third-level sustain.
• Design business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value.
• Work with IS/IT Product Managers to define the minimum viable product (MVP) that satisfies the business need.
• Early business feedback that the MVPs defined will really provide the desired value (MVP taste-testing).
• Identify gaps in existing functionalities, options for improvement and opportunities for process automation.
• Responsible for identifying security and compliance requirements, including roles, associated with the business process and ensuring they are considered in the solution design.
• Develop, motivate and direct staff belonging to various organizations (business and IS/IT).
• Understand the business needs and find the best solution that will both align with the customer objectives and the IS/IT strategy.
• Partner with business and IS/IT to elicit, analyze, translate, and document business requirements, pain points, or opportunities into IS/IT requirements.
• Work with business partners to conduct paper-based design, solutioning sessions, and MVP taste-testing all along the life cycle from business demand to value delivery.

Skills on Resume:

• Product Strategy (Hard Skills)
• Process Analysis (Hard Skills)
• Training Delivery (Soft Skills)
• Issue Resolution (Hard Skills)
• Use Case Design (Hard Skills)
• MVP Definition (Hard Skills)
• Process Automation (Hard Skills)
• Compliance Management (Hard Skills)

Job Summary: 

• Develop data and analytics tool solutions that support business needs with deal management, pricing, and sales.
• Demonstrate strong proficiency in using the Microsoft platform of products to deliver analytics and data management solutions in a “hands-on” fashion.
• Partner with business and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements.
• Define tangible use cases that align desired technology output to commercial objectives.
• Recommend business process and system changes to improve efficiency and business outcomes.
• Ensure clear communication between business stakeholders and IT technical teams.
• Build and maintain strong relationships with the Divisional teams and functional teams.
• Improve the business analysis function through best practices, process management, mentoring, and education.

Skills on Resume:

• Data Analytics (Hard Skills)
• Microsoft Solutions (Hard Skills)
• Business Partnership (Soft Skills)
• Use Case Definition (Hard Skills)
• Process Improvement (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Relationship Building (Soft Skills)
• BA Best Practices (Soft Skills)

Job Summary: 

• Provide on-site support for plant applications.
• Independently conceives and develops general approaches to support applications.
• Apply and execute standard information systems theories, concepts and techniques to ensure plant systems are functioning.
• Partner with Corporate service providers to investigate and solve incidents and problems.
• Determine and develop an approach to problem resolution.
• On call to address urgent production issues.
• Manage initiatives according to milestones and within budget constraints.
• Identify and implement process improvements.
• Responsible for conducting training.
• Work is reviewed for soundness of business judgment and to determine if overall results and objectives have been achieved.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

Skills on Resume:

• Application Support (Hard Skills)
• System Maintenance (Hard Skills)
• Problem Resolution (Hard Skills)
• Incident Management (Hard Skills)
• Project Management (Hard Skills)
• Process Improvement (Hard Skills)
• Training Delivery (Soft Skills)
• Policy Compliance (Hard Skills)

Job Summary: 

• Responsible for cross-organization and vendor relationships globally.
• Partner with IT Business partner, System Analyst, PMO, and IT to deliver solutions such as processes, technology, or reports.
• Lead strategic planning, tactical execution, and operationalization of programs and complex efforts aligned with the portfolio, organization objectives, compliant with regulatory guidelines.
• Participant in portfolio activities and in the creation of business and financial cases.
• Accountable for overall solutions quality and success through development and maintenance of sustainable end-to-end processes, documentation, and adoption targets, and supervise implementation teams.
• Responsible for documents and materials required to successfully launch and maintain a solution.
• Guide technical and architectural discussion that impacts user experience.
• Identify opportunities and implement solutions to improve the effectiveness of the team, IT, or business organization.
• Partner with the portfolio team to lead across organizations and vendor relationships to drive alignment and delivery of technology solutions for the Commercial organization.

Skills on Resume:

• Vendor Management (Soft Skills)
• Solution Delivery (Hard Skills)
• Strategic Planning (Soft Skills)
• Portfolio Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Documentation Management (Hard Skills)
• Technical Leadership (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Accountable for the end-to-end delivery and solution of strategic and tactical efforts.
• Responsible for the quality of outputs and operational processes.
• Understand global regulatory considerations and their impacts on processes, approach, and delivery for Commercial solutions.
• Identify opportunities to streamline and scale processes that align with organizational goals.
• Operate end-to-end business processes for the Biotechnology industry.
• Lead Business Analyst in product roadmap, program, and implementation activities.
• Delegate and supervise the work of vendors and contractors to meet business needs while abiding to situational guidelines.
• Facilitate meetings and represent both IT and the business organization in all interactions.
• Evaluate business processes, identify needs, and develop strategies to maximize opportunities for a specific business function.

Skills on Resume:

• Solution Delivery (Hard Skills)
• Process Quality (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Process Optimization (Hard Skills)
• Business Operations (Hard Skills)
• Product Implementation (Hard Skills)
• Vendor Supervision (Soft Skills)
• Business Facilitation (Soft Skills)

Job Summary: 

• Manage software release with business and technology stakeholders, ensuring smooth solution delivery.
• Scope includes providing a project dashboard and metrics to business management and their delegates.
• Collaborate with business stakeholders on their key business initiatives, responsibilities include establishing requirements, business processes mapping and identifying project goals.
• Guide business partners on UAT planning, test execution, and developing a mitigation plan to identify project risk.
• Liaise with assigned business partners on all technology matters, including ensuring the timely resolution of critical production issues.
• Partner with various enterprise-wide technology groups on technology matters and guide the business on technology policies.
• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommend solutions.
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.
• Collaborate with country stakeholders on the implementation of key regional-initiated projects.
• Measure the return on Investment of technology initiatives.
• Responsible for the bridge between PMO and/technical manager in every software release, including country stakeholders/management updates and escalation.
• Engage business product managers and process owners to define a go-to digital model and strategy, and manage the execution of digital adoption programs.

Skills on Resume:

• Release Management (Hard Skills)
• Project Reporting (Hard Skills)
• Requirements Gathering (Soft Skills)
• UAT Management (Hard Skills)
• Issue Resolution (Soft Skills)
• Technology Liaison (Soft Skills)
• System Analysis (Hard Skills)
• Risk Management (Hard Skills)

Job Summary: 

• Elicit the detailed business requirements with the business users to assess the complexity and effort estimation.
• Together with the other requirement team members, to ensure that the business requirements and scope of delivery have been established for the appropriate delivery phases.
• Generate artifacts such as use cases and other relevant documents for user sign-off and test execution.
• Plan and execute functional and system integration tests.
• Support the business in the UAT Testing.
• Follow through the Defect resolutions and ensure all defects are resolved within the stipulated timeline.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns/risks and proactively share best risk management practices.

Skills on Resume:

• Requirements Analysis (Soft Skills)
• Scope Management (Hard Skills)
• Use Case Documentation (Hard Skills)
• System Testing (Hard Skills)
• UAT Support (Hard Skills)
• Defect Management (Hard Skills)
• Risk Mitigation (Hard Skills)
• Regulatory Awareness (Soft Skills)

Job Summary: 

• Define and document customer business functions and processes.
• Display expertise in knowledge of (BPM (business process management platform.
• Understand (BPM) process design and execution.
• Manage project timeline, identify risks/issues, manage stakeholder expectations and share project status updates with Management.
• Consult with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Act as a liaison between departmental end-users, technical resources (architects, data analysts, developers, operations specialists).
• Consultant and others in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.
• Develop, document and facilitate User Acceptance Testing to ensure fulfillment of requirements and successful project implementation.
• Track and fully documents change for functional and business specifications, write detailed, universally understood procedures for permanent records and for use in training.
• Assist in the preparation of proposals to develop new systems and/or operational changes.
• Obtain detailed, in-depth and expert knowledge of the assigned business processes and create requirement documents for development and testing.
• Consistently challenges the IT and business teams to improve all aspects of their processes.

Skills on Resume:

• Process Documentation (Hard Skills)
• BPM Expertise (Hard Skills)
• Project Management (Hard Skills)
• Stakeholder Management (Soft Skills)
• Requirements Gathering (Soft Skills)
• IT Liaison (Soft Skills)
• User Testing (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Work within the IT project framework, educate others on the process and work to continuously improve the way in which the IT Business Analyst team works.
• Responsible for driving the creation of requirement outputs that provide clarity for estimating and planning while working with the solution designers and project managers.
• Work alongside solution architectures to identify new ideas and improvements to ensure solutions are aligned with Sage’s strategy and objectives.
• Accountable for continuous improvement of knowledge of analysis frameworks, methodologies and ways of working within the IT Business Analysis function.
• Support the IT Business Analysis Manager in delivering the vision for the team.
• Collaborate with and work alongside development, UX, Security and Architecture teams throughout design, development and testing activities.
• Ensure business process requirements are understood and incorporated into solutions.
• Provide proactive, effective communication with business and IT stakeholders on regional and global initiatives and understand stakeholder roles, motivation and level of involvement.
• Recognize operational risks and issues across the business, highlight them and take and/or recommend actions to mitigate them along with the project leadership.
• Mentor, drive change, help others understand how to enable/support the change and overcome obstacles, and minimize organizational resistance to change.
• Continuously builds knowledge of business in class solutions, champions technology innovation and continuous improvement in technology that will enable change and/or improvement of existing business operations to feed into the solution design.
• Own personal development and seek out opportunities for further development.

Skills on Resume:

• Process Improvement (Hard Skills)
• Requirements Management (Hard Skills)
• Solution Alignment (Hard Skills)
• Methodology Development (Hard Skills)
• Team Support (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Change Management (Soft Skills)

Job Summary: 

• Collaborate with stakeholders or Subject Matter Experts (SME) to understand ideas, vision, opportunities, concerns, and the environment that they operate in to define detailed requirements.
• Gather, organize and synthesize large amounts of information from various sources to propose and develop both business and technical requirements.
• Analyze and reverse engineer existing systems to describe in the requirement specifications that can be understood and implemented by the team.
• Recommend a data migration approach and a cutover plan to migrate data and client information.
• Analyze integration needs with in-house and/or third-party systems.
• Work closely with the Solution Architect to implement business rules, process and workflow.
• Capture requirement specification documents, namely Business Requirement Document (BRD), System Requirement Specifications (SRS) and FDD (Functional Design Document).
• Prepare UI/UX Wireframes or Mockups in alignment with Corporate Branding Style Guide, using tools such as Balsamiq, Sketch, or Invision and present to groups of SMEs and Senior Management.
• Assist the Project Manager on project scope, requirement processes, prioritization, planning and estimation.
• Work with Testers to verify that all system requirements are fulfilled by the implementation in a traceable manner.
• Lead a small group of BAs to work on different projects.
• Review artifacts prepared by junior BAs.
• Conduct a BA interview, provide training and coaching to others.

Skills on Resume:

• Requirements Analysis (Soft Skills)
• System Documentation (Hard Skills)
• Data Migration (Hard Skills)
• System Integration (Hard Skills)
• Workflow Design (Hard Skills)
• UIUX Design (Hard Skills)
• Project Support (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Gather, analyze, and document business and functional project requirements from cross-departmental teams, clear bottlenecks, and formalize deployment plans.
• Implement proper change control and gather approval/sign off from key stakeholders.
• Compile tasks and estimates and provide reporting of the project to stakeholders via project plans, Gantt charts, etc.
• Perform UAT and other validation tasks for systems used at the company.
• Prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Prepare ROI/build business cases to measure the value of proposed and completed IT projects.
• Serve as liaison for IT SOX activities, documenting processes and policies, working with auditors and other vendors to remediate areas of risk.
• Assist department leaders with data and system projects and provide summary reports and best practice recommendations.
• Analyze spend, usage, and consumption of virtual servers/databases in the cloud platform and provide cost-saving assessments and recommendations.
• Assist with automation initiatives related to business systems, SQL stored procedures, scheduled SQL jobs, Excel Macros, etc.
• Assist leadership with forming strategies related to prioritization and planning of high-profile, complex projects.
• Monitor and evaluate the change control process related to software development, report on success and areas for improvement.
• Collaborate with other department leaders to diagnose problems and understand needs, maintaining a deep understanding of business operations and helping explore technology options to drive efficiency and innovation.

Skills on Resume:

• Requirements Analysis (Soft Skills)
• Change Management (Hard Skills)
• Project Reporting (Hard Skills)
• User Testing (Hard Skills)
• Data Analysis (Hard Skills)
• Business Case (Hard Skills)
• Compliance Support (Hard Skills)
• Process Automation (Hard Skills)

Job Summary: 

• Document and track current and future state business processes and requirements within one or more functional business areas.
• Create functional specifications based on business requirements.
• Regulate and assess changes to requirements and their impacts.
• Track requirements from business case to implemented solution.
• Maintain requirements for reuse.
• Integrate testing for the project and provide support for user acceptance testing.
• Assist in defining test scenarios, test plans, test strategies, and the creation of test scripts to ensure requirements from the business case are implemented into the solution.
• Provide artifacts (data model, DTILs, data maps, knowledge base articles, etc.) and educate the support team.
• Provide input to production support.

Skills on Resume:

• Process Documentation (Hard Skills)
• Functional Design (Hard Skills)
• Change Control (Hard Skills)
• Requirements Tracking (Hard Skills)
• Test Support (Hard Skills)
• Test Planning (Hard Skills)
• Knowledge Sharing (Soft Skills)
• Production Support (Hard Skills)

Job Summary: 

• Identify and gather appropriate business requirements that lead to the necessary solution that satisfies the business need.
• Facilitate requirements gathering within one or more business functional areas to develop a comprehensive business requirements document.
• Work in conjunction with the project manager and systems analysts to build a test plan, business test scripts.
• Trace test plans/scripts to requirements from the business case to the implementation solution to ensure accurate results.
• Define and create project-related policies and procedures, create functional specifications, DITLs, and decision documentation, as well as follow the Project Management Office (PMO) methodology.
• Review end-user training documentation and assist in training.
• Support the Subject Matter Expert on business processes and systems for their functional area of expertise.
• Liaise for the functional area between the IT application team and the business based on expertise.

Skills on Resume:

• Requirements Gathering (Soft Skills)
• Test Planning (Hard Skills)
• Requirements Tracing (Hard Skills)
• Policy Development (Hard Skills)
• Training Support (Soft Skills)
• Process Expertise (Hard Skills)
• IT Liaison (Soft Skills)
• Documentation Management (Hard Skills)

Job Summary: 

• Work with third-party technical support, address issues as they arise in multiple modules, and from multiple plants and countries.
• Provide expertise on Dana’s specific processes, including customizations to Dana’s business leads and technical support team.
• Gather business requirements and either map them to existing solutions or create functional and technical designs for a new solution.
• Lead on supply chain-related interfaces with 3rd party cloud applications.
• Take the role of all Automotive specific solutions (i.e., Trading Partner Configurations, Sequenced Order production and Shipping).
• Provide guidance on business process improvement through the use of the current and potentially new ERP capabilities.
• Gain an in-depth understanding of Dana’s strategies, initiatives, opportunities, and risks.
• Understand Oracle ERP-related environments within Dana.
• Understand business imperatives (key aspects of the corporate business strategy).
• Determine opportunities for business improvement through the use of information technology and promote these opportunities to both the business team and corporate business/IT leadership.
• Consult on the planning of projects.
• Create specifications (Use Case, User Interface Specifications, and Data Mappings) for systems to meet business requirements.
• Design layouts for the system and define data requirements to support design.

Skills on Resume:

• Technical Support (Hard Skills)
• Process Expertise (Hard Skills)
• Requirements Analysis (Soft Skills)
• Supply Chain Integration (Hard Skills)
• Process Improvement (Hard Skills)
• ERP Knowledge (Hard Skills)
• Business Strategy (Soft Skills)
• System Design (Hard Skills)

Job Summary: 

• Receive, prioritize, and respond to incoming requests (calls and/or emails regarding equipment and/or connectivity problems.
• Analyze and define ERP systems, functions, and business processes and user needs.
• Perform functional configuration and maintenance for ERP systems based on changing operational and business needs.
• Complete technical service requests and provide continuous business application support for ERP software and legacy systems.
• Create reports utilizing ERP application reporting tools.
• Help to define, analyze, develop, implement and document new systems, customize programs and databases to meet business needs.
• Help to upgrade and implement ERP software.
• Manage the company cell phone program through Verizon.
• Work closely with the IT team to achieve overall objectives.

Skills on Resume:

• Request Management (Hard Skills)
• ERP Analysis (Hard Skills)
• System Configuration (Hard Skills)
• Application Support (Hard Skills)
• Report Generation (Hard Skills)
• System Development (Hard Skills)
• Software Implementation (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Partner with business stakeholders to fully understand business needs.
• Collaborate with cross-functional internal teams to assess capabilities and to identify solution options.
• Provide a lead role for evaluating and selecting technologies that meet business requirements.
• Document business process, requirements, specifications, and testing scripts as per the standard SDLC processes.
• Ensure system changes are fully compliant with the IT change controls process and executed in a timely manner.
• Provide oversight and/or hands-on testing depending on the size of the projects, ensuring all types of testing are completed successfully.
• Provide a lead role to coordinate and deliver smaller initiatives.
• Partner with HR stakeholders to establish and enhance HR Analytics capabilities that can drive actionable insights.
• Actively engage in continuous improvement opportunities, leveraging new technologies, such as Robotic Process Automation, addressing onboarding challenges, etc.

Skills on Resume:

• Business Partnership (Soft Skills)
• Solution Assessment (Hard Skills)
• Technology Evaluation (Hard Skills)
• Process Documentation (Hard Skills)
• Change Compliance (Hard Skills)
• Testing Oversight (Hard Skills)
• Project Coordination (Soft Skills)
• HR Analytics (Hard Skills)

Job Summary: 

• Draft, review, and recommend changes to documentation (business processes, system documentation, and procedures).
• Facilitate user training and the integration of new processes and technologies into everyday operations.
• Work closely with the Product Owner (PO) and members of the team to write user stories and define acceptance criteria.
• Act as an intermediary between IT and users at various levels (of management) across the organization.
• Facilitate and introduce new technical solutions.
• Improve collaboration with the different IT functions and act as an intermediary between IT and users at various levels (of management) across the organization.
• Support and participate in the planning, design, and execution of test cases.
• Assist the team in evaluating and planning the efforts needed to achieve moderately complex projects.

Skills on Resume:

• Documentation Management (Hard Skills)
• User Training (Soft Skills)
• User Stories (Hard Skills)
• IT Mediation (Soft Skills)
• Solution Facilitation (Hard Skills)
• Team Collaboration (Soft Skills)
• Test Execution (Hard Skills)
• Project Planning (Soft Skills)

Job Summary: 

• Participate and assist in digital transformation projects.
• Communicate with various stakeholders and users at all levels to understand their problems and needs.
• Define project plans for system implementation, analyzing the design of technical systems and business models.
• Provide IT advice, solutions, and support to end-users and on IT projects.
• Prepare the requirement specification and interact with technical teams.
• Carry out system integration test with developers.
• Provide training and system support to end users.
• Gather, analyze and document business and functional requirements from clients and business users.
• Analyze, document, and improve workflows, processes, and standards.
• Understand business process management and business requirements of the customers and translate them into specific software requirements.

Skills on Resume:

• Digital Projects (Hard Skills)
• Stakeholder Communication (Soft Skills)
• System Design (Hard Skills)
• IT Support (Hard Skills)
• Requirements Specification (Hard Skills)
• System Testing (Hard Skills)
• User Training (Soft Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Assess and resolve issues relating to transportation, customer issues, and logistics systems.
• Troubleshoot interface data-related issues between TMS and other integrated applications.
• Communicate with various other departments to understand comprehensive schedules for producing and shipping the product.
• Provide comprehensive daily system support for all logistics systems.
• Train new logistics personnel on tools and processes.
• Responsible for document process and data flow as they pertain to the logistics systems.
• Work with vendors to troubleshoot system issues and perform system upgrades.
• Perform a range of business analysis-related disciplines.
• Responsible for building business cases, facilitating workshops, defining requirements, maintaining backlogs and supporting testing.
• Support the IT Business Engagement Lead in strategic IT planning and portfolio management activities.
• Serve as a liaison between business and technical teams to drive effective, timely solutions that meet business objectives.
• Work with business partners to understand the value of IT solutions and identify areas for continuous improvement.

Skills on Resume:

• Issue Resolution (Hard Skills)
• System Troubleshooting (Hard Skills)
• Cross-Department Coordination (Soft Skills)
• Logistics Support (Hard Skills)
• Staff Training (Soft Skills)
• Process Documentation (Hard Skills)
• Vendor Management (Soft Skills)
• Requirements Definition (Hard Skills)

Job Summary: 

• Responsible for day-to-day RPA CoE interface with assigned businesses.
• Work with businesses to identify, validate, and prioritize automation opportunities.
• Define, document and validate business-provided, detailed automation requirements.
• Convey and clarify automation requirements to developers.
• Assist the Functional Lead in planning and tracking automation project schedules.
• Participate in Blackbox testing and conduct UAT with business users.
• Comply with RPA CoE-defined processes and best practices.
• Work closely with the IT and business and functional groups to ensure that business requirements are clearly defined and understood.
• Articulate the consequences of the change, and can translate these requirements into viable and innovative solutions.

Skills on Resume:

• Automation Management (Hard Skills)
• Requirements Definition (Hard Skills)
• Project Tracking (Hard Skills)
• Testing Support (Hard Skills)
• Process Compliance (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Change Communication (Soft Skills)
• Solution Design (Hard Skills)

Job Summary: 

• Configure solutions and Proof of Concepts using Innoveo No-Code platform.
• Build and present tailored demonstrations, proving the solution using a scenario/use case.
• Act as the platform knowledge resource.
• Work as an individual contributor as well as in a team environment to deliver solutions.
• Consult business requirements with clients and translate these into solutions with the Innoveo technology platform.
• Provide direction and support to others who are responsible for implementing and maintaining business requirements.
• Identify process challenges and implement appropriate corrections or enhancements with associated training of the teams.
• Lead or conduct solution assessment and validation.
• Ensure that functional and technical specifications meet the identified business needs within the organization.
• Work with the IT Security team, project sponsor, validation/qualification team and business counterparts to gather and analyze information to create BRDs.
• Manage communication between business and technical teams.
• Develop new and update existing process flows and accompanying documentation.
• Manage UAT process, including preliminary user testing.

Skills on Resume:

• Solution Configuration (Hard Skills)
• Demo Presentation (Soft Skills)
• Platform Expertise (Hard Skills)
• Client Consultation (Soft Skills)
• Process Improvement (Hard Skills)
• Solution Validation (Hard Skills)
• Requirements Documentation (Hard Skills)
• UAT Management (Hard Skills)