Job Summary: 

• Gather intelligence from business stakeholders about technology needs and future growth.
• Responsible for technology project task requirements and scope.
• Evaluate, test and recommend new opportunities for enhancing technology processes and solutions.
• Enhance the quality of technology products and services by creating and managing documentation of the solutions.
• Analyze the design of technical systems and related business models.
• Develop new technology strategies and related business models, taking all aspects into consideration and providing insight into how these strategies will benefit the company.
• Identify areas of poor performance in the technology stack and make recommendations for improvement.
• Support the technology team in the execution of technology strategies and internal projects to ensure the desired result is achieved quickly and effectively.
• Provide project management for technology projects, managing full project lifecycle tasks.
• Create monthly reports of technology performance and success, pointing out areas in need of improvement and making recommendations.
• Design and lead training programs to establish a base understanding in any department or company-wide and ensure that all employees grasp the technology solutions correctly.
• Explore new customer (internal and external) satisfaction options and make recommendations on how satisfaction can be improved.
• Utilize technology data for business insights and to inform business technology decision-making, collaborating with the data and analytics team to create appropriate dashboards.
• Assist and support the sourcing and implementation of new business technology.
• Understand corporate strategic business needs and plans for growth.

Skills on Resume:

• Business Intelligence (Soft Skills)
• Project Management (Hard Skills)
• Technical Testing (Hard Skills)
• Process Improvement (Hard Skills)
• System Analysis (Hard Skills)
• Technology Strategy (Soft Skills)
• Performance Optimization (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Partner with business functions to define, determine, analyze, document and communicate the objectives, business requirements and priorities for information systems and solutions.
• Work with application and technical experts on the solution design, implementation, support, maintenance and enhancement of the information systems.
• Lead the effort, working with the business, to define and document what constitutes business success for medium to large-sized initiatives within a single organization.
• Elicit, analyze, and document functional and non-functional requirements across the five aspects (process, information, event, socio-political, and location) for the large initiative.
• Lead or work as part of a team to gather requirements.
• Lead or conduct requirements management activities, ensuring that the impact of changes is well understood and approved by the appropriate stakeholders within the organization.
• Lead or conduct solution assessment and validation to ensure that functional and technical specifications meet the identified business needs within the organization.
• Review test plans and testing methodology to mitigate risks and participate in testing the solution.
• Ensure the solution meets functional and non-functional requirements within the organization.
• Responsible for conducting problem analysis.
• Escalate complex issues for additional analysis and resolution.
• Act as a point of escalation for moderate to difficult problems.
• Develop positive relationships with both the business and other functions involved in downstream technical processes.
• Coach and mentor less experienced business analysts.

Skills on Resume:

• Business Analysis (Soft Skills)
• Solution Design (Hard Skills)
• Requirements Gathering (Soft Skills)
• Requirements Management (Hard Skills)
• Solution Validation (Hard Skills)
• Testing Support (Hard Skills)
• Problem Solving (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Responsible and accountable for managing business demands, converting them into projects and delivering the same from an IT perspective in close liaison with business stakeholders.
• Manage and drive in priority the local project portfolio across all facets of prioritization, planning and resource allocation through to delivery of projects.
• Report to the ASEAN Finance and Supply Chain IT Manager (located in Singapore) and will take care of one direct report.
• Lead and drive large-scale group project initiatives, in compliance and as per the guidelines set by the group.
• Ensure standards and compliance as per the group and Zone directive.
• Frame, lead and drive SAP local project initiatives with a specific attention to the IT integrations (across SD/MM/WM/FI and CO SAP modules or between SAP and other applications).
• Responsible for prioritization, planning, effort estimate (internal/external resources), alignment with business leads and key stakeholders, key users, proper communication, etc.
• Plan, collect and qualify the demands leading to significant enhancement requests and minor evolutions.
• Manage third third-party AMS IT team to compliance as per SLA and ongoing improvement plans or project activities.
• Work as Level 4 Support to resolve incidents within the defined SLA.
• Support the appropriate in-house and outsourced core systems/SAP strategies.
• Responsible for ensuring proper reporting.

Skills on Resume:

• Project Management (Hard Skills)
• Portfolio Planning (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• SAP Integration (Hard Skills)
• Compliance Management (Hard Skills)
• Resource Allocation (Hard Skills)
• Vendor Management (Soft Skills)
• Technical Support (Hard Skills)

Job Summary: 

• Define and manage project plans and deliverables for the DevOps evolution across the portfolio.
• Work with the respective DevOps leads and create/manage and work to complete the defined project plans and deliverables.
• Properly and quickly prioritizing and scoping requirements.
• Oversee Kanban process and coach the team, facilitate transparency, inspection, and adaptation.
• Track issues and reporting statuses via the use of platforms such as Jira.
• Provide guidance to team members in the right and proper direction (e.g., providing guidance on how to use different DevOps tools and which tool to use).
• Guide the team on how to get the most out of self-organization and leverage this to evolve the team’s agile practice.
• Champion Scrum, its roles, events and artifacts to help the team and stakeholders understand their value.
• Cultivate consensus, priority and alignment within the team and across the organization.
• Responsible for shielding the team from external interference to enable optimal functionality and productivity.
• Responsible for assisting the team in removing impediments to progress.

Skills on Resume:

• Project Planning (Hard Skills)
• DevOps Management (Hard Skills)
• Requirement Prioritization (Soft Skills)
• Kanban Coaching (Soft Skills)
• Issue Tracking (Hard Skills)
• Team Guidance (Soft Skills)
• Agile Facilitation (Soft Skills)
• Scrum Leadership (Soft Skills)

Job Summary: 

• Take ownership of gathering requirements, documenting those requirements, and working with project/program managers to create appropriate epics and stories in JIRA.
• Construct workflow diagrams and supporting documents.
• Work closely with colleagues acquired via M&A activities.
• Understand pain points due to legacy processes or technologies and identify opportunities to ease these pains by migrating to Wiley standards.
• Work with backend teams to create migration strategies that maximize value while minimizing disruptions to the business.
• Write user acceptance test cases and act as an expert tester on integration-related tasks.
• Work with the business to characterize and prioritize improvements raised through user acceptance testing.
• Organize and plan work using Agile and Scrum principles.

Skills on Resume:

• Requirements Gathering (Soft Skills)
• Workflow Documentation (Hard Skills)
• M&A Collaboration (Soft Skills)
• Process Improvement (Hard Skills)
• Migration Strategy (Hard Skills)
• User Testing (Hard Skills)
• Continuous Improvement (Soft Skills)
• Agile Planning (Soft Skills)

Job Summary: 

• Build strong stakeholder relationships across both business and IT.
• Responsible for functional solutions relating to reference data and trade bookings.
• Define business requirements and translate these into functional requirements and specifications.
• Responsible for detailed documentation of requirements and process flows in the Saxo context.
• Define and document test cases.
• Groom and maintain backlogs of features to be delivered by IT.
• Support user acceptance testing.
• Act as a go-between and translator between IT and business stakeholders (across all geographies).

Skills on Resume:

• Stakeholder Relations (Soft Skills)
• Functional Design (Hard Skills)
• Requirements Analysis (Soft Skills)
• Process Documentation (Hard Skills)
• Test Design (Hard Skills)
• Backlog Management (Hard Skills)
• User Testing (Hard Skills)
• IT Communication (Soft Skills)

Job Summary: 

• Establish and maintain solid relationships with key business leaders in the respective functional areas.
• Work with business leadership to align and understand business strategies and develop plans.
• Support daily IT Operations, including but not limited to general support, vendor management, change and release management, archiving and retention of computer system documentation and data, risk management and security, validation and training.
• Maintain system documentation and processes according to TherapeuticsMD standards and in compliance with regulatory requirements in a structured way.
• Work in partnership with business departments to define interface agreements, SLAs and proper change management to move systems to operations.
• Provide active and effective engagement, planning, communication and stakeholder management to the transition System Management roles and responsibilities.
• Provide follow-up on incidents, service requests and change requests.
• Ensure communication, action and escalation on issues that impact system confidentiality, integrity, availability, compliance and reliability.
• Follow up on vendor deliveries and services according to agreements.

Skills on Resume:

• Business Partnership (Soft Skills)
• Strategic Planning (Soft Skills)
• IT Operations (Hard Skills)
• System Documentation (Hard Skills)
• Change Management (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Incident Management (Hard Skills)
• Vendor Oversight (Soft Skills)

Job Summary: 

• Ensure proper documentation, testing, communication, and stakeholder management for changes.
• Archive and retain documentation and data according to requirements.
• Maintain disaster recovery documentation and proper test and training of stakeholders.
• Maintain required controls to ensure system security.
• Participate in audits and inspections and provide the needed documentation to demonstrate validation state and proper management of the systems through the life-cycle.
• Create and maintain system documentation for computer systems.
• Test IT requirements for computer systems.
• Perform, prepare and maintain training material, including but not limited to SOPs, guidelines and class training material.
• Ensure proper planning, communication and documentation to retire systems according to requirements and regulations.
• Perform all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations and industry codes.

Skills on Resume:

• Change Management (Hard Skills)
• Disaster Recovery (Hard Skills)
• System Security (Hard Skills)
• Audit Support (Hard Skills)
• System Documentation (Hard Skills)
• System Testing (Hard Skills)
• Training Development (Soft Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Responsible for telecom and DWH business analysis.
• Translate business requirements to the data team via documents.
• Create and execute project work plans and revisions to meet changing needs and requirements.
• Manage day-to-day operational aspects of a project and scope.
• Define and implement the processes and procedures required for enhancing the quality of deliverables and increasing customer satisfaction.
• Identify and implement standard processes and procedures for work initiation, project definition, management reporting and project closure.
• Review and recommend changes to the process.
• Coordinate with stakeholders on service delivery-related issues and communicate in time on progress, delays and risks.
• Responsible for the successful definition, testing, management and launch of product modules.
• Conduct requirements definition sessions.
• Develop functional requirement specifications for new modules.

Skills on Resume:

• Business Analysis (Soft Skills)
• Requirements Translation (Hard Skills)
• Project Management (Hard Skills)
• Process Improvement (Hard Skills)
• Quality Enhancement (Soft Skills)
• Stakeholder Coordination (Soft Skills)
• Product Launch (Hard Skills)
• Functional Specification (Hard Skills)

Job Summary: 

• Develop use cases for QA testing, monitor/prioritize bug logs.
• Coordinate product deployments and write release communications.
• Tracks and fully documents changes for functional and business specifications.
• Participate in QA and user acceptance testing and testing of new system functionality.
• Cooperate with teams at different locations.
• Maintain good and effective relationships with all internal and external stakeholders.
• Initiate process improvement activities for service level improvements.
• Track, monitor and take proactive actions to prevent any non-compliance.
• Report of the potential risks.
• Collaborate with higher Management to ensure correct realization of the contract in terms of the client’s requirements and claims, performances, security, environmental and legal constraints, and quality of the deliverables.
• Share lessons learnt and best practices with other accounts.
• Ensure that the appropriate knowledge base is created, being used and updated frequently.

Skills on Resume:

• QA Testing (Hard Skills)
• Product Deployment (Hard Skills)
• Change Documentation (Hard Skills)
• User Testing (Hard Skills)
• Team Collaboration (Soft Skills)
• Stakeholder Relations (Soft Skills)
• Process Improvement (Hard Skills)
• Risk Management (Hard Skills)

Job Summary: 

• Develop quality and well-structured pragmatic specifications (coordinating across teams where relevant).
• Guide the idea owner through the development process and review progress at set stages.
• Ensure simplicity, lead well thought through solutions, deliver specifications on time and always question and check that the idea is being designed in the best possible way (overall solution, simplicity, quality, optimal UX, design, third-party integration, speed of delivery, etc).
• Work with PMs and System Owners to plan delivery dates.
• Schedule and run demos for new features and capabilities.
• Maintain all documentation in different documentation tools.
• Support post go-live issues management and escalations (via support team).
• Maintain deep system and business knowledge.

Skills on Resume:

• Specification Development (Hard Skills)
• Process Guidance (Soft Skills)
• Solution Design (Hard Skills)
• Delivery Planning (Hard Skills)
• Feature Demonstration (Soft Skills)
• Documentation Management (Hard Skills)
• Issue Resolution (Soft Skills)
• System Knowledge (Hard Skills)

Job Summary: 

• Mentor other IT Business Analysts in all aspects of their role, guiding them towards best practices.
• Provide leadership to major components of projects, such as requirements gathering, testing, training and cutover efforts, which may involve providing day-to-day direct guidance to fellow team members.
• Lead complex implementation efforts using established IT Project Management Office methodologies.
• Develop an understanding of all business processes and functions (including such areas as sales, production scheduling, manufacturing, and inventory control) and the IT systems and applications that support those business functions.
• Elicit business requirements, rules and data needs from staff across organizational and geographic boundaries using a variety of methods, such as conducting user interviews, site visits, process observation, document analysis, etc.
• Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, and distinguishes user requests from the underlying true needs.
• Identify gaps between customer-requested functionality and current/future corporate objectives.
• Identify and communicate opportunities for systems modifications to improve processes and increase productivity.
• Prepare comprehensive, detailed business requirements that translate the business needs into specific software requirements.

Skills on Resume:

• Mentorship (Soft Skills)
• Project Leadership (Soft Skills)
• Implementation Management (Hard Skills)
• Business Understanding (Soft Skills)
• Requirements Elicitation (Soft Skills)
• Information Analysis (Hard Skills)
• Gap Identification (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Responsible for documents produced may include data and workflow diagrams, use cases, screen and interface design, etc.
• Participate in technical design sessions, working with the IT development team, to provide insight during solution development.
• Lead application testing efforts, including preparation of test plans, coordination of user acceptance testing, tracking and reporting of defects and requirements gaps.
• Lead training efforts, including the creation of a training curriculum, development of training materials, and delivery of training.
• Partner with both business and technical groups.
• Develop and maintain an effective working relationship, seeking solutions and making recommendations that meet sponsor and stakeholder needs.
• Assist the development team through designing, coding, testing, deployment, and support of all IT projects and business applications.
• Assist in the creation of IT and user documentation, including network diagrams, system implementation procedures, user manuals, business processes, policies and procedures, etc.
• Provide exceptional customer service for reported application issues.
• Efficiently researches and identifies problems and works with all constituents towards a quick and appropriate resolution.

Skills on Resume:

• Documentation Design (Hard Skills)
• Solution Development (Hard Skills)
• Application Testing (Hard Skills)
• Training Delivery (Soft Skills)
• Business Partnership (Soft Skills)
• Problem Solving (Soft Skills)
• Technical Support (Hard Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Identify, analyze, and document the business needs of stakeholders.
• Help optimize current processes.
• Design and write quality functional and technical briefs for the development teams, including expected system behaviors, use cases, and user interactions with the system.
• Act as a facilitator between business colleagues and the team.
• Ensure compliance with governance models and processes.
• Help implement and automate development and testing strategies.
• Participate in reviewing and identifying optimization solutions.
• Help develop stable, robust solutions for all requests.

Skills on Resume:

• Business Analysis (Soft Skills)
• Process Optimization (Hard Skills)
• Technical Documentation (Hard Skills)
• Team Facilitation (Soft Skills)
• Governance Compliance (Hard Skills)
• Automation Strategy (Hard Skills)
• Solution Optimization (Hard Skills)
• System Development (Hard Skills)

Job Summary: 

• Lead business case developments and ensure that the business vision/strategy, process, data, value, potential ITS solution and constraints, BUILD and RUN costs, and risks and mitigations are accurately documented and properly analyzed.
• Lead or extensively contribute to user requirement collection/analysis, technical specification review, and feedback sessions.
• Update and finalize technical specifications that reflect business requirements.
• Serve as a key liaison between business, ITS, and vendors during business case development, requirement gathering and analysis.
• Ensure traceability for GxP systems.
• Ensure the global end-to-end consistency of the ITS GRA services.
• Work as an adviser/leader/key contributor over the different phases of the service life cycle, scope, analysis, design, functional validation, change management, and service operation.
• Leverage on methods and tools to provide BA expertise/leadership to capture and analyze business needs, identify gaps with existing services, propose and design evolutions of services, processes and operating models compliant with the company's (business and ITS) strategy.
• Ensure the relevancy, practicality and usability of the services to meet/improve GRA business satisfaction.
• Lead team to build up multiple service scenarios with multidimensional analysis in providing rankings, risk analysis, impacts on organization, finances, technologies, and way of working.
• Provide a clear description of expected results and benefits, architecture guidelines, and recommendations according to Sanofi's context.
• Establish a Center of Expertise for ITS GRA Business Analysts and lead it by setting standards, providing guidelines, and ensuring continuous improvement practices for all BAs in the ITS GRA team.
• Promote Sanofi’s existing services to maximize their usage and adoption of market standards.
• Lead or contribute to assessing service recipient workloads, prerequisites, and required conditions for a successful implementation, adoption, and deployment.

Skills on Resume:

• Business Case Development (Hard Skills)
• Requirements Analysis (Soft Skills)
• Technical Specification (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• Traceability Management (Hard Skills)
• Service Consistency (Hard Skills)
• Lifecycle Leadership (Soft Skills)
• Process Evolution (Hard Skills)

Job Summary: 

• Provide business analysis expertise for all digital and eCommerce initiatives for at-home, including the website, mobile and online marketing campaigns.
• Work closely with IT Management, developers, and business users.
• Identify and/or create business and functional requirements, as-is and to-be processes and business cases.
• Actively participate in identifying system impacts, defining high-level solutions, and facilitating work effort estimation on project or system enhancement requests.
• Understand and advocate for Agile best practices.
• Provide recommendations for business analyst tasks within the organization, including providing guidance, motivation, and mentorship.
• Ensure adherence to successful development methodologies and software architecture practices.
• Identify opportunities for improving business processes through information systems and/or non-system driver changes.
• Work with IT/Business to identify, define and document business needs and objectives, current operational procedures, and future state requirements.
• Act as a liaison between IT and Business in the analysis, design, configuration, testing and maintenance of IT systems to ensure optimal operational performance.

Skills on Resume:

• Digital Analysis (Hard Skills)
• eCommerce Strategy (Hard Skills)
• Requirements Definition (Soft Skills)
• Solution Design (Hard Skills)
• Agile Practices (Soft Skills)
• Team Mentorship (Soft Skills)
• Process Improvement (Hard Skills)
• IT-Business Liaison (Soft Skills)

Job Summary: 

• Collaborate with the Digital Project Manager to clearly understand project goals and objectives during project initiation.
• Analyze the feasibility of, and develop requirements for, new systems and enhancements to existing systems.
• Ensure the system design fits the needs of the users.
• Document detailed functional and business specifications in the Business Requirements Definition (BRD) document that may be used for training.
• Assist with documenting design documents.
• Conduct change impact analysis to assess the potential implications of changes and document business rules, functions and requirements.
• Collaborate with the Development and QA teams throughout the project.
• Ensure project requirements are clearly understood and implemented per the approved set of requirements.
• Assist digital QA analysts with test execution, bug tracking, re-test and user acceptance testing.
• Participate in project post-mortems to identify successful and unsuccessful project elements.
• Ensure projects adhere to At Home’s PMO framework for project delivery.

Skills on Resume:

• Requirements Analysis (Soft Skills)
• System Design (Hard Skills)
• Documentation Management (Hard Skills)
• Change Analysis (Hard Skills)
• Team Collaboration (Soft Skills)
• Quality Assurance (Hard Skills)
• User Testing (Hard Skills)
• Project Compliance (Hard Skills)

Job Summary: 

• Perform management responsibilities, including, but not limited to, involvement in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
• Plan, organize, staff, direct and control the day-to-day operations of the department.
• Develop and implement policies and programs, may have budgetary responsibility and authority.
• Manage the development, design, and ongoing operation of all internal quality assurance functions for all stop loss activities, including claims, nurse, cost containment, and stop loss underwriting.
• Provide management with monthly quality results, identifying the strengths and weaknesses of the functional area.
• Provide recommendations for improvements/changes needed to achieve Corporate Strategic Objectives.
• Oversee the audit programs for MGU partners and TPA partners, ensuring that partner activity is in compliance with HMIG corporate practices and procedures.
• Make recommendations, with appropriate follow-through on all recommendations.
• Address deficiencies and/or weaknesses and coordinate corrective action, which may involve changes to processes, systems, and require ongoing communication with the internal MGU Relations department, sales offices, as well as the MGU and TPA partners.
• Conduct audits to ensure proper internal Cost Containment procedures are followed by both the claims staff and the Clinical/Cost Containment staff, including but not limited to verification that PPO discounts exist or alternate cost containment methods were employed, identification of potential subrogation opportunities with appropriate internal action, identification and proper handling of other issues that impact stop loss claims payment and directly impact loss ratios with appropriate internal action.
• Conduct audits to ensure all specific stop loss claims processed by HM Insurance Group are processed in accordance with the terms of the applicable Summary Plan Description and Stop Loss Policy.

Skills on Resume:

• Team Management (Soft Skills)
• Operational Leadership (Soft Skills)
• Policy Development (Hard Skills)
• Quality Assurance (Hard Skills)
• Performance Reporting (Hard Skills)
• Process Improvement (Hard Skills)
• Audit Management (Hard Skills)
• Compliance Oversight (Hard Skills)

Job Summary: 

• Develop or contribute to developing GRA and ITS digital strategy and roadmap, define and document key business/functional requirements, and contribute to ITS GRA project/service portfolio management.
• Closely work with Global Regulatory Affairs (GRA) business leaders and stakeholders.
• Develop business cases and identify potential digital technologies that could support GRA business capabilities and their digital transformations, including, but not limited to, Regulatory Labeling/CMC, Regulatory Portfolio and Operational Planning, Ad Promo, and Regulatory Intelligence.
• Provide ITS business analysis leadership/expertise.
• Support user requirement collection and functional specification analysis for ITS GRA programs/projects.
• Lead or contribute to the ITS GRA service operation improvements.
• Ensure business continuity and compliance in a highly regulated and dynamic environment.
• Responsible for leading the ITS GRA BA Center of Expertise by setting standards, providing guidelines, and ensuring continuous improvement practices for all BAs in the ITS GRA team.
• Report to the leader of the ITS GRA Regulatory Policy, Planning, and Tracking Service Line.

Skills on Resume:

• Digital Strategy (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Business Case Development (Hard Skills)
• Technology Innovation (Hard Skills)
• Requirements Analysis (Soft Skills)
• Service Improvement (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Support the Product Manager in the development of the strategy through incremental improvement of the product.
• Analyze, document and test program development, logic, process flows and specifications.
• Document training materials for the product area.
• Deliver training to the end users, deployment and support teams.
• Support the analysis and resolution of solution issues as part of the third-level sustain.
• Design business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value.
• Work with IS/IT Product Managers to define the minimum viable product (MVP) that satisfies the business need.
• Early business feedback that the MVPs defined will really provide the desired value (MVP taste-testing).
• Identify gaps in existing functionalities, options for improvement and opportunities for process automation.
• Responsible for identifying security and compliance requirements, including roles, associated with the business process and ensuring they are considered in the solution design.
• Develop, motivate and direct staff belonging to various organizations (business and IS/IT).
• Understand the business needs and find the best solution that will both align with the customer objectives and the IS/IT strategy.
• Partner with business and IS/IT to elicit, analyze, translate, and document business requirements, pain points, or opportunities into IS/IT requirements.
• Work with business partners to conduct paper-based design, solutioning sessions, and MVP taste-testing all along the life cycle from business demand to value delivery.

Skills on Resume:

• Product Strategy (Hard Skills)
• Process Analysis (Hard Skills)
• Training Delivery (Soft Skills)
• Issue Resolution (Hard Skills)
• Use Case Design (Hard Skills)
• MVP Definition (Hard Skills)
• Process Automation (Hard Skills)
• Compliance Management (Hard Skills)

Job Summary: 

• Develop data and analytics tool solutions that support business needs with deal management, pricing, and sales.
• Demonstrate strong proficiency in using the Microsoft platform of products to deliver analytics and data management solutions in a “hands-on” fashion.
• Partner with business and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements.
• Define tangible use cases that align desired technology output to commercial objectives.
• Recommend business process and system changes to improve efficiency and business outcomes.
• Ensure clear communication between business stakeholders and IT technical teams.
• Build and maintain strong relationships with the Divisional teams and functional teams.
• Improve the business analysis function through best practices, process management, mentoring, and education.

Skills on Resume:

• Data Analytics (Hard Skills)
• Microsoft Solutions (Hard Skills)
• Business Partnership (Soft Skills)
• Use Case Definition (Hard Skills)
• Process Improvement (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Relationship Building (Soft Skills)
• BA Best Practices (Soft Skills)

Job Summary: 

• Provide on-site support for plant applications.
• Independently conceives and develops general approaches to support applications.
• Apply and execute standard information systems theories, concepts and techniques to ensure plant systems are functioning.
• Partner with Corporate service providers to investigate and solve incidents and problems.
• Determine and develop an approach to problem resolution.
• On call to address urgent production issues.
• Manage initiatives according to milestones and within budget constraints.
• Identify and implement process improvements.
• Responsible for conducting training.
• Work is reviewed for soundness of business judgment and to determine if overall results and objectives have been achieved.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

Skills on Resume:

• Application Support (Hard Skills)
• System Maintenance (Hard Skills)
• Problem Resolution (Hard Skills)
• Incident Management (Hard Skills)
• Project Management (Hard Skills)
• Process Improvement (Hard Skills)
• Training Delivery (Soft Skills)
• Policy Compliance (Hard Skills)

Job Summary: 

• Responsible for cross-organization and vendor relationships globally.
• Partner with IT Business partner, System Analyst, PMO, and IT to deliver solutions such as processes, technology, or reports.
• Lead strategic planning, tactical execution, and operationalization of programs and complex efforts aligned with the portfolio, organization objectives, compliant with regulatory guidelines.
• Participant in portfolio activities and in the creation of business and financial cases.
• Accountable for overall solutions quality and success through development and maintenance of sustainable end-to-end processes, documentation, and adoption targets, and supervise implementation teams.
• Responsible for documents and materials required to successfully launch and maintain a solution.
• Guide technical and architectural discussion that impacts user experience.
• Identify opportunities and implement solutions to improve the effectiveness of the team, IT, or business organization.
• Partner with the portfolio team to lead across organizations and vendor relationships to drive alignment and delivery of technology solutions for the Commercial organization.

Skills on Resume:

• Vendor Management (Soft Skills)
• Solution Delivery (Hard Skills)
• Strategic Planning (Soft Skills)
• Portfolio Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Documentation Management (Hard Skills)
• Technical Leadership (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Accountable for the end-to-end delivery and solution of strategic and tactical efforts.
• Responsible for the quality of outputs and operational processes.
• Understand global regulatory considerations and their impacts on processes, approach, and delivery for Commercial solutions.
• Identify opportunities to streamline and scale processes that align with organizational goals.
• Operate end-to-end business processes for the Biotechnology industry.
• Lead Business Analyst in product roadmap, program, and implementation activities.
• Delegate and supervise the work of vendors and contractors to meet business needs while abiding to situational guidelines.
• Facilitate meetings and represent both IT and the business organization in all interactions.
• Evaluate business processes, identify needs, and develop strategies to maximize opportunities for a specific business function.

Skills on Resume:

• Solution Delivery (Hard Skills)
• Process Quality (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Process Optimization (Hard Skills)
• Business Operations (Hard Skills)
• Product Implementation (Hard Skills)
• Vendor Supervision (Soft Skills)
• Business Facilitation (Soft Skills)

Job Summary: 

• Manage software release with business and technology stakeholders, ensuring smooth solution delivery.
• Scope includes providing a project dashboard and metrics to business management and their delegates.
• Collaborate with business stakeholders on their key business initiatives, responsibilities include establishing requirements, business processes mapping and identifying project goals.
• Guide business partners on UAT planning, test execution, and developing a mitigation plan to identify project risk.
• Liaise with assigned business partners on all technology matters, including ensuring the timely resolution of critical production issues.
• Partner with various enterprise-wide technology groups on technology matters and guide the business on technology policies.
• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommend solutions.
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.
• Collaborate with country stakeholders on the implementation of key regional-initiated projects.
• Measure the return on Investment of technology initiatives.
• Responsible for the bridge between PMO and/technical manager in every software release, including country stakeholders/management updates and escalation.
• Engage business product managers and process owners to define a go-to digital model and strategy, and manage the execution of digital adoption programs.

Skills on Resume:

• Release Management (Hard Skills)
• Project Reporting (Hard Skills)
• Requirements Gathering (Soft Skills)
• UAT Management (Hard Skills)
• Issue Resolution (Soft Skills)
• Technology Liaison (Soft Skills)
• System Analysis (Hard Skills)
• Risk Management (Hard Skills)

Job Summary: 

• Elicit the detailed business requirements with the business users to assess the complexity and effort estimation.
• Together with the other requirement team members, to ensure that the business requirements and scope of delivery have been established for the appropriate delivery phases.
• Generate artifacts such as use cases and other relevant documents for user sign-off and test execution.
• Plan and execute functional and system integration tests.
• Support the business in the UAT Testing.
• Follow through the Defect resolutions and ensure all defects are resolved within the stipulated timeline.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns/risks and proactively share best risk management practices.

Skills on Resume:

• Requirements Analysis (Soft Skills)
• Scope Management (Hard Skills)
• Use Case Documentation (Hard Skills)
• System Testing (Hard Skills)
• UAT Support (Hard Skills)
• Defect Management (Hard Skills)
• Risk Mitigation (Hard Skills)
• Regulatory Awareness (Soft Skills)

Job Summary: 

• Define and document customer business functions and processes.
• Display expertise in knowledge of (BPM (business process management platform.
• Understand (BPM) process design and execution.
• Manage project timeline, identify risks/issues, manage stakeholder expectations and share project status updates with Management.
• Consult with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Act as a liaison between departmental end-users, technical resources (architects, data analysts, developers, operations specialists).
• Consultant and others in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.
• Develop, document and facilitate User Acceptance Testing to ensure fulfillment of requirements and successful project implementation.
• Track and fully documents change for functional and business specifications, write detailed, universally understood procedures for permanent records and for use in training.
• Assist in the preparation of proposals to develop new systems and/or operational changes.
• Obtain detailed, in-depth and expert knowledge of the assigned business processes and create requirement documents for development and testing.
• Consistently challenges the IT and business teams to improve all aspects of their processes.

Skills on Resume:

• Process Documentation (Hard Skills)
• BPM Expertise (Hard Skills)
• Project Management (Hard Skills)
• Stakeholder Management (Soft Skills)
• Requirements Gathering (Soft Skills)
• IT Liaison (Soft Skills)
• User Testing (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Work within the IT project framework, educate others on the process and work to continuously improve the way in which the IT Business Analyst team works.
• Responsible for driving the creation of requirement outputs that provide clarity for estimating and planning while working with the solution designers and project managers.
• Work alongside solution architectures to identify new ideas and improvements to ensure solutions are aligned with Sage’s strategy and objectives.
• Accountable for continuous improvement of knowledge of analysis frameworks, methodologies and ways of working within the IT Business Analysis function.
• Support the IT Business Analysis Manager in delivering the vision for the team.
• Collaborate with and work alongside development, UX, Security and Architecture teams throughout design, development and testing activities.
• Ensure business process requirements are understood and incorporated into solutions.
• Provide proactive, effective communication with business and IT stakeholders on regional and global initiatives and understand stakeholder roles, motivation and level of involvement.
• Recognize operational risks and issues across the business, highlight them and take and/or recommend actions to mitigate them along with the project leadership.
• Mentor, drive change, help others understand how to enable/support the change and overcome obstacles, and minimize organizational resistance to change.
• Continuously builds knowledge of business in class solutions, champions technology innovation and continuous improvement in technology that will enable change and/or improvement of existing business operations to feed into the solution design.
• Own personal development and seek out opportunities for further development.

Skills on Resume:

• Process Improvement (Hard Skills)
• Requirements Management (Hard Skills)
• Solution Alignment (Hard Skills)
• Methodology Development (Hard Skills)
• Team Support (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Change Management (Soft Skills)

Job Summary: 

• Collaborate with stakeholders or Subject Matter Experts (SME) to understand ideas, vision, opportunities, concerns, and the environment that they operate in to define detailed requirements.
• Gather, organize and synthesize large amounts of information from various sources to propose and develop both business and technical requirements.
• Analyze and reverse engineer existing systems to describe in the requirement specifications that can be understood and implemented by the team.
• Recommend a data migration approach and a cutover plan to migrate data and client information.
• Analyze integration needs with in-house and/or third-party systems.
• Work closely with the Solution Architect to implement business rules, process and workflow.
• Capture requirement specification documents, namely Business Requirement Document (BRD), System Requirement Specifications (SRS) and FDD (Functional Design Document).
• Prepare UI/UX Wireframes or Mockups in alignment with Corporate Branding Style Guide, using tools such as Balsamiq, Sketch, or Invision and present to groups of SMEs and Senior Management.
• Assist the Project Manager on project scope, requirement processes, prioritization, planning and estimation.
• Work with Testers to verify that all system requirements are fulfilled by the implementation in a traceable manner.
• Lead a small group of BAs to work on different projects.
• Review artifacts prepared by junior BAs.
• Conduct a BA interview, provide training and coaching to others.

Skills on Resume:

• Requirements Analysis (Soft Skills)
• System Documentation (Hard Skills)
• Data Migration (Hard Skills)
• System Integration (Hard Skills)
• Workflow Design (Hard Skills)
• UIUX Design (Hard Skills)
• Project Support (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Gather, analyze, and document business and functional project requirements from cross-departmental teams, clear bottlenecks, and formalize deployment plans.
• Implement proper change control and gather approval/sign off from key stakeholders.
• Compile tasks and estimates and provide reporting of the project to stakeholders via project plans, Gantt charts, etc.
• Perform UAT and other validation tasks for systems used at the company.
• Prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Prepare ROI/build business cases to measure the value of proposed and completed IT projects.
• Serve as liaison for IT SOX activities, documenting processes and policies, working with auditors and other vendors to remediate areas of risk.
• Assist department leaders with data and system projects and provide summary reports and best practice recommendations.
• Analyze spend, usage, and consumption of virtual servers/databases in the cloud platform and provide cost-saving assessments and recommendations.
• Assist with automation initiatives related to business systems, SQL stored procedures, scheduled SQL jobs, Excel Macros, etc.
• Assist leadership with forming strategies related to prioritization and planning of high-profile, complex projects.
• Monitor and evaluate the change control process related to software development, report on success and areas for improvement.
• Collaborate with other department leaders to diagnose problems and understand needs, maintaining a deep understanding of business operations and helping explore technology options to drive efficiency and innovation.

Skills on Resume:

• Requirements Analysis (Soft Skills)
• Change Management (Hard Skills)
• Project Reporting (Hard Skills)
• User Testing (Hard Skills)
• Data Analysis (Hard Skills)
• Business Case (Hard Skills)
• Compliance Support (Hard Skills)
• Process Automation (Hard Skills)

Job Summary: 

• Document and track current and future state business processes and requirements within one or more functional business areas.
• Create functional specifications based on business requirements.
• Regulate and assess changes to requirements and their impacts.
• Track requirements from business case to implemented solution.
• Maintain requirements for reuse.
• Integrate testing for the project and provide support for user acceptance testing.
• Assist in defining test scenarios, test plans, test strategies, and the creation of test scripts to ensure requirements from the business case are implemented into the solution.
• Provide artifacts (data model, DTILs, data maps, knowledge base articles, etc.) and educate the support team.
• Provide input to production support.

Skills on Resume:

• Process Documentation (Hard Skills)
• Functional Design (Hard Skills)
• Change Control (Hard Skills)
• Requirements Tracking (Hard Skills)
• Test Support (Hard Skills)
• Test Planning (Hard Skills)
• Knowledge Sharing (Soft Skills)
• Production Support (Hard Skills)

Job Summary: 

• Identify and gather appropriate business requirements that lead to the necessary solution that satisfies the business need.
• Facilitate requirements gathering within one or more business functional areas to develop a comprehensive business requirements document.
• Work in conjunction with the project manager and systems analysts to build a test plan, business test scripts.
• Trace test plans/scripts to requirements from the business case to the implementation solution to ensure accurate results.
• Define and create project-related policies and procedures, create functional specifications, DITLs, and decision documentation, as well as follow the Project Management Office (PMO) methodology.
• Review end-user training documentation and assist in training.
• Support the Subject Matter Expert on business processes and systems for their functional area of expertise.
• Liaise for the functional area between the IT application team and the business based on expertise.

Skills on Resume:

• Requirements Gathering (Soft Skills)
• Test Planning (Hard Skills)
• Requirements Tracing (Hard Skills)
• Policy Development (Hard Skills)
• Training Support (Soft Skills)
• Process Expertise (Hard Skills)
• IT Liaison (Soft Skills)
• Documentation Management (Hard Skills)

Job Summary: 

• Work with third-party technical support, address issues as they arise in multiple modules, and from multiple plants and countries.
• Provide expertise on Dana’s specific processes, including customizations to Dana’s business leads and technical support team.
• Gather business requirements and either map them to existing solutions or create functional and technical designs for a new solution.
• Lead on supply chain-related interfaces with 3rd party cloud applications.
• Take the role of all Automotive specific solutions (i.e., Trading Partner Configurations, Sequenced Order production and Shipping).
• Provide guidance on business process improvement through the use of the current and potentially new ERP capabilities.
• Gain an in-depth understanding of Dana’s strategies, initiatives, opportunities, and risks.
• Understand Oracle ERP-related environments within Dana.
• Understand business imperatives (key aspects of the corporate business strategy).
• Determine opportunities for business improvement through the use of information technology and promote these opportunities to both the business team and corporate business/IT leadership.
• Consult on the planning of projects.
• Create specifications (Use Case, User Interface Specifications, and Data Mappings) for systems to meet business requirements.
• Design layouts for the system and define data requirements to support design.

Skills on Resume:

• Technical Support (Hard Skills)
• Process Expertise (Hard Skills)
• Requirements Analysis (Soft Skills)
• Supply Chain Integration (Hard Skills)
• Process Improvement (Hard Skills)
• ERP Knowledge (Hard Skills)
• Business Strategy (Soft Skills)
• System Design (Hard Skills)

Job Summary: 

• Receive, prioritize, and respond to incoming requests (calls and/or emails regarding equipment and/or connectivity problems.
• Analyze and define ERP systems, functions, and business processes and user needs.
• Perform functional configuration and maintenance for ERP systems based on changing operational and business needs.
• Complete technical service requests and provide continuous business application support for ERP software and legacy systems.
• Create reports utilizing ERP application reporting tools.
• Help to define, analyze, develop, implement and document new systems, customize programs and databases to meet business needs.
• Help to upgrade and implement ERP software.
• Manage the company cell phone program through Verizon.
• Work closely with the IT team to achieve overall objectives.

Skills on Resume:

• Request Management (Hard Skills)
• ERP Analysis (Hard Skills)
• System Configuration (Hard Skills)
• Application Support (Hard Skills)
• Report Generation (Hard Skills)
• System Development (Hard Skills)
• Software Implementation (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Partner with business stakeholders to fully understand business needs.
• Collaborate with cross-functional internal teams to assess capabilities and to identify solution options.
• Provide a lead role for evaluating and selecting technologies that meet business requirements.
• Document business process, requirements, specifications, and testing scripts as per the standard SDLC processes.
• Ensure system changes are fully compliant with the IT change controls process and executed in a timely manner.
• Provide oversight and/or hands-on testing depending on the size of the projects, ensuring all types of testing are completed successfully.
• Provide a lead role to coordinate and deliver smaller initiatives.
• Partner with HR stakeholders to establish and enhance HR Analytics capabilities that can drive actionable insights.
• Actively engage in continuous improvement opportunities, leveraging new technologies, such as Robotic Process Automation, addressing onboarding challenges, etc.

Skills on Resume:

• Business Partnership (Soft Skills)
• Solution Assessment (Hard Skills)
• Technology Evaluation (Hard Skills)
• Process Documentation (Hard Skills)
• Change Compliance (Hard Skills)
• Testing Oversight (Hard Skills)
• Project Coordination (Soft Skills)
• HR Analytics (Hard Skills)

Job Summary: 

• Draft, review, and recommend changes to documentation (business processes, system documentation, and procedures).
• Facilitate user training and the integration of new processes and technologies into everyday operations.
• Work closely with the Product Owner (PO) and members of the team to write user stories and define acceptance criteria.
• Act as an intermediary between IT and users at various levels (of management) across the organization.
• Facilitate and introduce new technical solutions.
• Improve collaboration with the different IT functions and act as an intermediary between IT and users at various levels (of management) across the organization.
• Support and participate in the planning, design, and execution of test cases.
• Assist the team in evaluating and planning the efforts needed to achieve moderately complex projects.

Skills on Resume:

• Documentation Management (Hard Skills)
• User Training (Soft Skills)
• User Stories (Hard Skills)
• IT Mediation (Soft Skills)
• Solution Facilitation (Hard Skills)
• Team Collaboration (Soft Skills)
• Test Execution (Hard Skills)
• Project Planning (Soft Skills)

Job Summary: 

• Participate and assist in digital transformation projects.
• Communicate with various stakeholders and users at all levels to understand their problems and needs.
• Define project plans for system implementation, analyzing the design of technical systems and business models.
• Provide IT advice, solutions, and support to end-users and on IT projects.
• Prepare the requirement specification and interact with technical teams.
• Carry out system integration test with developers.
• Provide training and system support to end users.
• Gather, analyze and document business and functional requirements from clients and business users.
• Analyze, document, and improve workflows, processes, and standards.
• Understand business process management and business requirements of the customers and translate them into specific software requirements.

Skills on Resume:

• Digital Projects (Hard Skills)
• Stakeholder Communication (Soft Skills)
• System Design (Hard Skills)
• IT Support (Hard Skills)
• Requirements Specification (Hard Skills)
• System Testing (Hard Skills)
• User Training (Soft Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Assess and resolve issues relating to transportation, customer issues, and logistics systems.
• Troubleshoot interface data-related issues between TMS and other integrated applications.
• Communicate with various other departments to understand comprehensive schedules for producing and shipping the product.
• Provide comprehensive daily system support for all logistics systems.
• Train new logistics personnel on tools and processes.
• Responsible for document process and data flow as they pertain to the logistics systems.
• Work with vendors to troubleshoot system issues and perform system upgrades.
• Perform a range of business analysis-related disciplines.
• Responsible for building business cases, facilitating workshops, defining requirements, maintaining backlogs and supporting testing.
• Support the IT Business Engagement Lead in strategic IT planning and portfolio management activities.
• Serve as a liaison between business and technical teams to drive effective, timely solutions that meet business objectives.
• Work with business partners to understand the value of IT solutions and identify areas for continuous improvement.

Skills on Resume:

• Issue Resolution (Hard Skills)
• System Troubleshooting (Hard Skills)
• Cross-Department Coordination (Soft Skills)
• Logistics Support (Hard Skills)
• Staff Training (Soft Skills)
• Process Documentation (Hard Skills)
• Vendor Management (Soft Skills)
• Requirements Definition (Hard Skills)

Job Summary: 

• Responsible for day-to-day RPA CoE interface with assigned businesses.
• Work with businesses to identify, validate, and prioritize automation opportunities.
• Define, document and validate business-provided, detailed automation requirements.
• Convey and clarify automation requirements to developers.
• Assist the Functional Lead in planning and tracking automation project schedules.
• Participate in Blackbox testing and conduct UAT with business users.
• Comply with RPA CoE-defined processes and best practices.
• Work closely with the IT and business and functional groups to ensure that business requirements are clearly defined and understood.
• Articulate the consequences of the change, and can translate these requirements into viable and innovative solutions.

Skills on Resume:

• Automation Management (Hard Skills)
• Requirements Definition (Hard Skills)
• Project Tracking (Hard Skills)
• Testing Support (Hard Skills)
• Process Compliance (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Change Communication (Soft Skills)
• Solution Design (Hard Skills)

Job Summary: 

• Configure solutions and Proof of Concepts using Innoveo No-Code platform.
• Build and present tailored demonstrations, proving the solution using a scenario/use case.
• Act as the platform knowledge resource.
• Work as an individual contributor as well as in a team environment to deliver solutions.
• Consult business requirements with clients and translate these into solutions with the Innoveo technology platform.
• Provide direction and support to others who are responsible for implementing and maintaining business requirements.
• Identify process challenges and implement appropriate corrections or enhancements with associated training of the teams.
• Lead or conduct solution assessment and validation.
• Ensure that functional and technical specifications meet the identified business needs within the organization.
• Work with the IT Security team, project sponsor, validation/qualification team and business counterparts to gather and analyze information to create BRDs.
• Manage communication between business and technical teams.
• Develop new and update existing process flows and accompanying documentation.
• Manage UAT process, including preliminary user testing.

Skills on Resume:

• Solution Configuration (Hard Skills)
• Demo Presentation (Soft Skills)
• Platform Expertise (Hard Skills)
• Client Consultation (Soft Skills)
• Process Improvement (Hard Skills)
• Solution Validation (Hard Skills)
• Requirements Documentation (Hard Skills)
• UAT Management (Hard Skills)

Job Summary: 

• Work with the local business stakeholders and key users to design and deliver improvements across the IT application stack / ASEAN IT teams, colleagues / APAC IT Zone team / Group SAP Competence Center / Outsourcer (third-party AMS) to help manage its SAP environment
• Responsible and accountable for managing business demands, converting them into projects and delivering the same from an IT perspective in close liaison with business stakeholders
• Manage and drive in priority the local project portfolio across all facets of prioritisation, planning and resource allocation through to delivery of projects
• Report to the ASEAN Finance and Supply Chain IT Manager (located in Singapore) and will take care of one direct report
• Lead and drive large-scale group project initiatives, in compliance with and as per the guidelines set by the group
• Ensure standards and compliance as per Group and Zone directives
• Frame, lead and drive SAP local project initiatives with a specific attention to the IT integrations (across SD/MM/WM/FI and CO SAP modules or between SAP and other applications)
• Prioritization, planning, effort estimate (internal/external resources), alignment with business leads and key stakeholders, key users, proper communication, etc.
• Plan, collect and qualify the demands leading to significant enhancement requests and minor evolutions
• Managing the third-party AMS IT team to compliance as per SLA and ongoing improvement plans or project activities
• Work as Level 4 Support to resolve incidents within the defined SLA
• Support the appropriate in-house and outsourced core systems/ SAP strategies

Skills on Resume: 

• Project Management (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• SAP Integration (Hard Skills)
• Business Analysis (Hard Skills)
• Team Leadership (Soft Skills)
• Compliance Management (Hard Skills)
• Communication (Soft Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Collaborating with different stakeholders globally and guiding business analysts, solution designers, and developers
• Participate in solution evaluation, prepare solution gap analysis reports, and understand the data requirements of proposed solutions
• Communication and change management
• Assist in delivery management
• Supporting the deployment of the environmental monitoring system
• Primary liaison between the IT and business areas
• Provides direct support to the assigned business area
• Works directly with clients and applies IT and applies IT and business knowledge and experience to develop and understand the business case and business requirements to solve technology-related business problems
• Leads department-level initiatives or assists Program or Project managers on the phases of a larger project
• Assist in business relationship management, business strategy and planning, portfolio/demand management
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures

Skills on Resume: 

• Stakeholder Management (Soft Skills)
• Solution Analysis (Hard Skills)
• Change Management (Soft Skills)
• Delivery Support (Hard Skills)
• System Deployment (Hard Skills)
• Business Liaison (Soft Skills)
• Compliance Oversight (Hard Skills)
• Strategic Planning (Soft Skills)

Job Summary: 

• Perform system analysis, design and application enhancements
• Participate in projects on implementing ERP application, J.D. Edwards EnterpriseOne and to roll out new business implementations or technology enhancements of IT system(s) and solution(s)
• Convert user requirements into detailed functional business requirement specifications (FBR), interface specifications or system configuration specifications
• Ensure all functional requirements and objectives are properly documented and maintained throughout the delivery
• Accountable for delivery to ensure time, cost and functional contracts are met
• Work closely with management to identify and establish project opportunities to ensure that business goals are achieved
• Maintain and organize a central repository for all training materials
• Configure solutions and Proof of Concepts using Innoveo No-Code platform
• Build and present tailored demonstrations, proving the solution using scenario/use case
• Act as the platform knowledge resource
• Work as an individual contributor as well as in a team environment to deliver solutions
• Consult business requirements with clients and translate these into solutions with Innoveo technology platform
• Provide direction and support to others who are responsible for implementing and maintaining business requirements
• Identify process challenges and implement appropriate corrections or enhancements with associated training of the teams

Skills on Resume: 

• System Analysis (Hard Skills)
• ERP Implementation (Hard Skills)
• Requirements Specification (Hard Skills)
• Project Delivery (Hard Skills)
• Solution Configuration (Hard Skills)
• Demonstration (Soft Skills)
• Client Consultation (Soft Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Gather, analyze and document business and functional requirements from clients and business users
• Analyze, document, and improve workflows, processes, and standards
• Understand business process management and business requirements of the customers and translate them to specific software requirements
• Communicate effectively with internal teams and external clients to deliver functional requirements including GUI, screen and interface designs
• Act as an interface between business units, technology teams and support teams
• Provide technical guidance concerning the business implications of application development projects
• Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management
• Analyze application defects and changing requirements to determine if they fall within the scope of project requirements and escalate to project management

Skills on Resume: 

• Requirements Analysis (Hard Skills)
• Process Improvement (Hard Skills)
• Business Translation (Soft Skills)
• Effective Communication (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Technical Guidance (Hard Skills)
• Client Engagement (Soft Skills)
• Defect Analysis (Hard Skills)

Job Summary: 

• Manage client expectations effectively
• Review and edit requirements, specifications, business processes and recommendations related to the proposed solution within the group
• Lead or participate in post-project analysis to reflect upon successes, failures, and lessons learned
• Provide application expertise as a project resource
• Utilize existing systems to track and manage requests and issues
• Train and mentor other Business Analysts 
• Prepare and lead presentations
• Research or prototype new tools and/or technologies
• Assist with other projects to contribute to the efficiency and effectiveness of the teamwork
• Lead internal teams/task forces on initiatives 
• Participate in hiring activities and fulfill affirmative action obligations and ensure compliance with the equal employment opportunity policy

Skills on Resume: 

• Client Management (Soft Skills)
• Requirements Review (Hard Skills)
• Post-Project Evaluation (Hard Skills)
• Application Expertise (Hard Skills)
• Issue Tracking (Hard Skills)
• Team Mentoring (Soft Skills)
• Presentation (Soft Skills)
• Technology Research (Hard Skills)

Job Summary: 

• Document current and to-be process flows using user roles, use cases, edit rules, wireframes, and other system specifications in detail
• Conducts requirements sessions with domain experts
• Provides mentorship in formulating new requirements and strives to improve business processes by coming up with creative and alternative approaches to solving business problems
• Handles scope and user expectations by ensuring requirements are met within existing project budgets and timeframes
• Assists Project Managers in the development of detailed project plans
• Monitors progress to ensure deliverables are met
• Delivery of improvements and projects following the formal planning, tracking and reporting mechanisms that align with the project management office (PMO) standards
• Endorsing the Project Manager's role for some initiatives

Skills on Resume: 

• Process Documentation (Hard Skills)
• Requirements Gathering (Hard Skills)
• Process Improvement (Soft Skills)
• Scope Management (Hard Skills)
• Project Planning (Hard Skills)
• Progress Monitoring (Hard Skills)
• Project Delivery (Hard Skills)
• Leadership Support (Soft Skills)

Job Summary: 

• Monitors progress to ensure project deliverables are met
• Track progress to plan
• Communicates status to project team members and management
• Identifies and understands business strategy
• Issues and opportunities and assists business partners in identifying and prioritizing new initiatives and capabilities
• Assists in developing test cases and participates in the quality assurance process to ensure that requirements are accurately implemented
• Assists in producing user training documentation and works with the business to train users
• Contributes to the Application Support Team so that problems are actively resolved

Skills on Resume: 

• Progress Tracking (Hard Skills)
• Status Communication (Soft Skills)
• Business Strategy (Soft Skills)
• Issue Management (Hard Skills)
• Initiative Prioritization (Soft Skills)
• Quality Assurance (Hard Skills)
• User Training (Soft Skills)
• Application Support (Hard Skills)

Job Summary: 

• Study the organization's current systems and processes
• Design solutions to help the company operate more efficiently and effectively
• Analyze and assess existing business systems and procedures
• Focusing on quality improvement and data management
• Developing process improvements or re-engineering and recommending elimination
• Integrating new systems and processes with existing ones
• Partnering with internal and external customers to ensure systems provided meet the long-term business strategies
• Look for opportunities to leverage technology to achieve business unit objectives
• Develop technology strategies with the Business units that align with the overall IT and business strategy
• Stay abreast of new technologies and their ability to provide a competitive edge

Skills on Resume: 

• System Analysis (Hard Skills)
• Solution Design (Hard Skills)
• Process Assessment (Hard Skills)
• Quality Improvement (Soft Skills)
• System Integration (Hard Skills)
• Customer Partnership (Soft Skills)
• Technology Strategy (Hard Skills)
• Innovation Awareness (Soft Skills)

Job Summary: 

• Provide advice and guidance in the application of information and best practices
• Lead the company in the execution of Business/ IT Projects and ensure the desired result is achieved quickly and effectively
• Assist with the preparation of cost-benefit analyses for projects
• Assist in prioritizing projects
• Ensure the business units understand the technology solution, overall solution delivery, and compliance with governance processes, architecture standards, etc.
• Ensure that the functional requirements are fully met by the solution
• Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
• Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Collects, analyzes, and summarizes information and trends

Skills on Resume: 

• Advisory Skills (Soft Skills)
• Project Leadership (Soft Skills)
• Cost Analysis (Hard Skills)
• Project Prioritization (Hard Skills)
• Governance Compliance (Hard Skills)
• Requirements Fulfillment (Hard Skills)
• User Research (Hard Skills)
• Performance Tracking (Hard Skills)

Job Summary: 

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures
• Applies and executes standard information systems theories, concepts, and techniques and assists in the development of standards and procedures
• Partners with Corporate service providers to investigate alternatives that use existing applications
• Manages initiatives according to milestones and within budget constraints
• Identifies and implements process improvements
• Independently conceives and develops general approaches to develop business requirements and business cases
• Exercises attitude in the approach to problem-solving
• Work is reviewed for soundness of business judgment and to determine if overall results and objectives have been achieved
• Creation of SLC-related documentation for requirements, testing and system overview during project execution
• Assist in responding to existing system issues and facilitate go-forward planning and short-term execution/engagement of IT resources
• Determines and develops an approach to problems
• Errors or failure to achieve expected results may result in project delays or the expenditure of more resources than were planned
• Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy, objectives and service standards of the ANPD business

Skills on Resume: 

• Policy Compliance (Hard Skills)
• System Standards (Hard Skills)
• Vendor Collaboration (Soft Skills)
• Project Management (Hard Skills)
• Process Improvement (Soft Skills)
• Business Analysis (Hard Skills)
• Problem Solving (Soft Skills)
• Documentation Creation (Hard Skills)

Job Summary: 

• Part of the definition of Strategic Plans/Directors of Information Systems/Information Technologies or redefining Technological Architectures with medium/high complexity
• Interpret the strategic objectives of an organization and transform them into information systems objectives
• Promote the best practices and market trends regarding the various components of a technological architecture
• Identify and characterize technological transformation initiatives, as well as prioritize them, taking into account any dependencies
• Interpret business needs and convert them into functionalities
• Work with change management at an organizational level
• Act as a mentor and coach to the junior members of the team and lead by example
• Understand EY and its service lines and actively assess/present ways to serve clients

Skills on Resume: 

• Strategic Planning (Hard Skills)
• IT Architecture (Hard Skills)
• Best Practices (Soft Skills)
• Transformation Management (Hard Skills)
• Business Translation (Soft Skills)
• Change Management (Soft Skills)
• Team Mentorship (Soft Skills)
• Client Engagement (Soft Skills)

Job Summary: 

• Receive requests to develop and improve products, processes, and features from business units
• Analyze and advise business units on the most effective plan to fulfill requirements
• Talk to the development department to design a solution for these requirements
• Develop a detailed requirements specification in a language suitable for programmers (developers)
• Ensure development requirements are clear and technologically feasible
• Participate in coordination with the professional unit to check the development results
• Ensure that the application meets the requirements agreed with the business unit
• Prepare and issue user manuals for technology products
• Participate in direct training on products and technology features for the IT support department and professional staff

Skills on Resume: 

• Requirements Analysis (Hard Skills)
• Solution Design (Hard Skills)
• Technical Communication (Soft Skills)
• Specification Writing (Hard Skills)
• Feasibility Assessment (Hard Skills)
• Quality Coordination (Soft Skills)
• User Documentation (Hard Skills)
• Product Training (Soft Skills)

Job Summary: 

• Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities
• Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience
• Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders
• Understands and applies the SDLC to the execution of deliverables
• Translate business requirements into technical requirements, considering multiple users, risks, and/or impact scenarios and convey with an appropriate level of detail to the development team
• Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align with the roadmap
• Work with QAS to develop a project testing strategy
• Support and/or participate in user acceptance testing to ensure quality in application releases and user experience
• Advises on security, risk management, and IT process principles and escalates to the appropriate team(s) 
• Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards

Skills on Resume: 

• Industry Insight (Soft Skills)
• User Experience Design (Hard Skills)
• Complex Requirements (Hard Skills)
• SDLC Execution (Hard Skills)
• Technical Translation (Hard Skills)
• Business Alignment (Soft Skills)
• Testing Strategy (Hard Skills)
• Risk Management (Hard Skills)

Job Summary: 

• Develop business process models, business requirements/user stories (functional and non-functional) and product backlog for the business processes for projects led
• Support IT Strategy Development
• Serves as the liaison between the business community and the Innovate and Sustain teams through which requirements flow
• Responsible for project business value/return on investment
• Lead requirements elicitation and documentation for one or more projects (small to medium)
• Take a leadership role in creating and driving solutions for continuous improvement
• Develop documentation standards, working closely with seniors for approval
• Implement and maintain documentation standards across all team processes, training materials and manuals
• Collaborate with members of the global team to develop new and enhance existing content
• Lead monthly meetings with seniors to review gaps in process documentation, set priorities and timelines
• Lead regular presentations to the Global team to inform and demonstrate standards and content improvements
• Supports a continuous improvement culture, ensuring processes and methodologies demonstrated are effective and supportive of the employees

Skills on Resume: 

• Process Modeling (Hard Skills)
• IT Strategy (Hard Skills)
• Business Liaison (Soft Skills)
• Value Management (Hard Skills)
• Requirements Leadership (Soft Skills)
• Continuous Improvement (Soft Skills)
• Documentation Standards (Hard Skills)
• Global Collaboration (Soft Skills)

Job Summary: 

• Analyze user enhancement requests to deliver solutions focused on establishing and improving business processes, addressing process gaps, and enabling automation and growth of the organization
• Maintain (patch), repair and manage new and existing Biometrics systems, adhering to GxP process
• Provide day-to-day and scheduled application support
• Respond to application support issues from multiple business customers
• Serve as the main point of contact for day-to-day IT support for Biometrics users in APAC
• Identify and resolve application incidents and requests or refer to other technology groups or vendors 
• Address issues related to application access, connectivity and performance
• Test any fixes and perform post-resolution follow-ups to ensure issues have been adequately addressed

Skills on Resume: 

• Process Improvement (Soft Skills)
• System Maintenance (Hard Skills)
• Application Support (Hard Skills)
• Issue Resolution (Hard Skills)
• User Assistance (Soft Skills)
• Incident Management (Hard Skills)
• Performance Troubleshooting (Hard Skills)
• Quality Assurance (Hard Skills)

Job Summary: 

• Manage and provide system administration support for enterprise applications
• Liaise with network administrators, security team and application analysts to assist with quality assurance, program logic, and data processing
• Identify and resolve system application issues
• Monitor help desk ticket escalations
• Coordinate with global IT groups in resolving incidents and fulfilling requests based on established guidelines
• Ensure Service Level Agreement performance standards are met
• Recommend and produce procedures and standards to improve the quality and delivery of service to customers
• Generate customer-facing documents, desk guides, training aids, quick reference guides and other aids to make customers self-sufficient
• Proactive behavior when faced with pending or potential service issues

Skills on Resume: 

• System Administration (Hard Skills)
• Team Coordination (Soft Skills)
• Issue Resolution (Hard Skills)
• Incident Monitoring (Hard Skills)
• Global Collaboration (Soft Skills)
• Service Compliance (Hard Skills)
• Process Improvement (Soft Skills)
• Customer Documentation (Hard Skills)

Job Summary: 

• Act as a facilitator to support the team in reaching their objectives 
• Contributing to the establishment of a pleasant and efficient environment
• Join an Artificial Intelligence team with high visibility and a multitude of challenges
• Work closely with the team and provide vision and leadership
• Ensure proactive and effective communication at all levels
• Anticipate problems and sensitive situations, propose solutions and participate in the resolution
• Analyse and understand users’ requirements
• Write use cases, business rules, etc.
• Support the team development and test cycle (Sprint)

Skills on Resume: 

• Team Facilitation (Soft Skills)
• Work Environment (Soft Skills)
• AI Collaboration (Hard Skills)
• Vision Leadership (Soft Skills)
• Effective Communication (Soft Skills)
• Problem Solving (Soft Skills)
• Requirements Analysis (Hard Skills)
• Agile Support (Hard Skills)

Job Summary: 

• Implement systems and applications that align with the client's architecture and standards
• Provides detailed requirements documentation from which systems and applications will be developed
• Provides support for implementation, including potential on-call support that may be outside of normal work hours
• Converts business problems to logical flow diagrams for identifying improvement opportunities
• Devises or modifies systems and/or business procedures to solve complex problems to achieve desired results
• Responsible for outlining thorough testing requirements of programs and business processes to ensure accuracy of a deficiency during and after implementation
• Assist IT management with other activities 
• Remains knowledgeable of current and new technology related to all aspects of information processing
• Researching technical materials, attending seminars and training classes and consulting with personnel from other industries

Skills on Resume: 

• System Implementation (Hard Skills)
• Requirements Documentation (Hard Skills)
• Technical Support (Hard Skills)
• Process Modeling (Hard Skills)
• Problem Solving (Soft Skills)
• Testing Management (Hard Skills)
• Technology Research (Soft Skills)
• IT Assistance (Soft Skills)

Job Summary: 

• Facilitate the contract review/negotiation process between IT Owner, Legal, departmental stakeholders and vendors for IT or IT-related contracts
• Ensure compliance with contract management policies and procedures, government regulations and information technology industry protocols
• Oversees the collection and execution of purchase orders
• Negotiates bids from vendors
• Oversees process for appropriate and timely placement and tracking of purchase orders
• Coordination and reconciliation of invoices for processing
• Understand IT best practices as they pertain to licensing, contracting, and support models to best configure financial obligations to enhance services in the most economical way
• Responsible for all aspects of IT budgeting/forecasting, accounting, pricing, and cost optimization

Skills on Resume: 

• Contract Negotiation (Soft Skills)
• Policy Compliance (Hard Skills)
• Procurement Management (Hard Skills)
• Vendor Coordination (Soft Skills)
• Invoice Reconciliation (Hard Skills)
• Licensing Knowledge (Hard Skills)
• Budget Forecasting (Hard Skills)
• Cost Optimization (Hard Skills)

Job Summary: 

• Guide all projects under ownership through the project management lifecycle to achieve successful implementation and on time with quality
• Prepare all project deliverables such as scope documents, requirements, project plans, test plans, communication plans, etc.
• Identify and keep project stakeholders informed
• Use any appropriate tools
• Perform business analysis to understand the requirements for all IT projects 
• Help to improve efficiencies for new and existing applications
• Identify, document, and manage risks
• Recognize issues and proactively create solutions to mitigate their impact
• Identify, document, and remediate gaps in processes
• Ensure the alignment of the IT department with industry best practices

Skills on Resume: 

• Project Management (Hard Skills)
• Deliverable Preparation (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Business Analysis (Hard Skills)
• Process Efficiency (Soft Skills)
• Risk Management (Hard Skills)
• Issue Resolution (Soft Skills)
• Process Alignment (Hard Skills)

Job Summary: 

• Review, analyze and evaluate business systems and user needs
• Document requirements, functional requirements and objectives for commercial initiatives
• Partner across commercial to understand business needs and solutions that align with overall business strategies
• Responsible for determining how changing business needs will affect the solutioning approach
• Document current and to-be processes
• Perform a variety of complex project management, business analysis, planning and technical tasks
• Responsible for representing IT as the business analyst and technical SME across the commercial business function
• Technical SME for all system activities for commercial system implementations, enhancements, and integration projects
• Coordinates support activities across vendors
• Partner with all levels of the commercial organization
• Work with commercial operations in partnership for sales and marketing needs
• Responsible for assisting other areas of IT in the delivery of business solutions across the enterprise
• Interfaces with external vendors at all levels to manage the relationship and ensure the proper delivery of services
• Identify and troubleshoot operational issues and system gaps for sales and marketing systems and processes

Skills on Resume: 

• Business Analysis (Hard Skills)
• Requirements Documentation (Hard Skills)
• Strategic Alignment (Soft Skills)
• Process Mapping (Hard Skills)
• Project Coordination (Soft Skills)
• Technical Expertise (Hard Skills)
• Vendor Management (Soft Skills)
• Issue Resolution (Hard Skills)

Job Summary: 

• Lead business analysis efforts in large, complex IT projects that help deliver IT solutions supporting business efforts in the Global Clinical Development area
• Facilitate meetings and workshops to map business processes, identify requirements and their priorities, assess the impact on business processes, and identify gaps in IT systems
• Be a conduit between business stakeholders and technical teams, clarifying business needs and processes to architects and developers and present realistic IT capabilities back to the business
• Help drive change management and adoption on the business side
• Work across boundaries of departmental territories and help connect disconnected teams
• Provide project updates to senior business and IT stakeholders and escalate issues 
• Oversee deliverables from the system development life cycle (SDLC) requirements perspective
• Build business acumen through extending and deepening subject-matter expertise in the domains of clinical trials, regulatory submissions and clinical safety and their specifics within the company
• Share the business acumen with the wider IT population through coaching and mentoring junior colleagues, during day-to-day project work and through internal popularization events and presentations
• Junior team members onboarding, coaching, feedback provision, personal and professional development, work oversight and coordination

Skills on Resume: 

• Business Analysis (Hard Skills)
• Process Facilitation (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Change Management (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• SDLC Oversight (Hard Skills)
• Domain Expertise (Hard Skills)
• Team Mentorship (Soft Skills)

Job Summary: 

• Engage with end users and subject matter experts to identify, develop, document and validate business requirements and user stories
• Assist with the elaboration of the user stories and requirements, and support the product owner 
• Develop test cases and support user acceptance testing
• Contribute to solution discussions between Business Units and IT Technical teams
• Coordination among different teams (Infra, Security, ICC, etc.) in IT, and external vendors 
• Support and liaise with different parties for different types of testing such as NFR testing, SIT, UAT, etc.
• Defect triage during the functional testing
• Lead and coordinate the tasks needed in the IT Change Management Process
• Recommends and implements simple continuous improvement of standard IT Practices
• Provides technical/functional assistance in identifying, evaluating and developing systems and procedures that are cost-effective and meet user requirements

Skills on Resume: 

• Requirements Gathering (Hard Skills)
• User Support (Soft Skills)
• Test Development (Hard Skills)
• Solution Coordination (Soft Skills)
• Team Collaboration (Soft Skills)
• Defect Management (Hard Skills)
• Change Management (Soft Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Document processes and technologies in use by M&A targets and map these into Wiley standards
• Evangelize Wiley processes, standards, and procedures to teams acquired via M&A activities
• Determine operational objectives by studying business and technical functions, gathering information, and evaluating output requirements
• Prepare reports by collecting, analyzing and summarizing information and trends
• Perform regular reviews of requirements for different teams
• Own Scrum Master responsibilities for the team
• Take ownership of gathering requirements, documenting those requirements, and working with project/program managers to create appropriate epics and stories in JIRA
• Construct workflow diagrams and supporting documents
• Work closely with colleagues acquired via M&A activities to understand pain points due to legacy processes or technologies 
• Identify opportunities to ease these pains by migrating to the Wiley standards
• Work with backend teams to create migration strategies that maximize value while minimizing disruptions to the business
• Write user acceptance test cases and act as an expert tester on integration-related tasks
• Work with the business to characterise and prioritize improvements raised through user feedback 

Skills on Resume: 

• Process Mapping (Hard Skills)
• Standards Evangelism (Soft Skills)
• Requirements Gathering (Hard Skills)
• Data Analysis (Hard Skills)
• Scrum Mastery (Soft Skills)
• Workflow Design (Hard Skills)
• Migration Planning (Hard Skills)
• User Testing (Hard Skills)

Job Summary: 

• Operate as a key technology solution partner primarily for the Supply Chain
• Manage projects at the interface between business and IT, e.g., creation of EDI connections
• Enable business by optimizing the use of infrastructure elements such as systems and solutions
• Setting processes for the reliable functioning of telephone connections, laptops, and printers in the office (it's not an operational support role)
• Take care of the financial control of the IT operational activities, review tender results, SLAs with IT support partners, etc.
• Drive the assessment process for new IT projects across the region
• Manage and support governance processes for the technology landscape
• Identify important application technologies to address current and future application needs

Skills on Resume: 

• Supply Chain Support (Hard Skills)
• Project Management (Hard Skills)
• Infrastructure Optimization (Hard Skills)
• Process Setup (Hard Skills)
• Financial Control (Hard Skills)
• IT Assessment (Hard Skills)
• Governance Management (Hard Skills)
• Technology Planning (Soft Skills)

Job Summary: 

• Identify design issues, develop elegant analysis and business solutions, and justify design decisions eloquently
• Support user groups and participate in business requirements, clarifications and documentation with sign-off from all business owners
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business stakeholders/key representatives to determine system functional specifications and provide user and operational support
• Identify and communicate risks and impacts, considering business implications on the application of technology to the current business environment
• Perform usability/heuristic evaluations and validations across the design and solution lifecycle
• Organize workshops and task groups for business users to collect, explain the conceptual data mart design, and validate IT understanding with the business
• Assist the business in simulating all business events to test out the logical data model of the financial data mart before building
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for all business and systems integration
• Lead the Business Analysis team and testing team in supporting IFRS 17 regulatory deliverables
• Engage in technical design and oversight associated with ETL processes
• Work closely with test management to formulate a test strategy for end-to-end testing, support SIT, UAT, OAT, and deployment to production
• Act as a coach to new or junior-level analysts and work as a team to achieve business objectives, performing other duties and functions 

Skills on Resume: 

• Design Analysis (Hard Skills)
• Requirements Documentation (Hard Skills)
• System Implementation (Hard Skills)
• Stakeholder Consultation (Soft Skills)
• Risk Assessment (Hard Skills)
• Usability Evaluation (Hard Skills)
• Team Leadership (Soft Skills)
• Testing Strategy (Hard Skills)

Job Summary: 

• Translate business and customer needs into software development work for feature requirements in the product domain to deliver business results
• Analyze and document identified business processes and/or improvement needs, given information from multiple stakeholders and data sources
• Collaborate with software engineers and product managers
• Create user-centered stories that align with the enterprise architecture vision
• Understand and identify opportunities for improvement on business processes and technology solutions
• Partner with the team to mitigate risks and resolve impediments
• Identify and escalate risks that could impact project or feature deadlines
• Partner with others to create, coordinate and execute on test plans such as quality assurance testing (QA), user acceptance testing (UAT), and defect and issue tracking

Skills on Resume: 

• Requirements Translation (Hard Skills)
• Process Analysis (Hard Skills)
• Team Collaboration (Soft Skills)
• User Story Creation (Hard Skills)
• Process Improvement (Soft Skills)
• Risk Mitigation (Hard Skills)
• Issue Escalation (Soft Skills)
• Testing Coordination (Hard Skills)

Job Summary: 

• Project coordination and execution role for Plan and Define as part of the System Development process
• Development of business process models, business requirements/user stories (functional and non-functional) and product backlogs
• Partners with business to ensure comprehensive user acceptance testing/training plans are developed/executed and the application is successfully transitioned to production
• Increased understanding of business issues and data challenges of the business
• Serves as the requirements liaison between the business community and the IT teams
• Coordinates with Business on Problem and Incident Management
• Coordinates project business value/return on investment analysis
• Identifies business strengths and weaknesses and suggests areas of improvement
• Makes recommendations on what projects should be pursued
• Perform research on new ideas/initiatives the organization may want to pursue
• Assists with coordination and representation for Change Requests (CRs)
• Assists with identifying/selecting the best talent
• Responsible for advising and prioritizing work, handling performance, and providing mentorship/coaching to team members
• Leads the culture within their team, holds themselves and others accountable for demonstrating GM's values and cultural behaviors
• Models GM behaviors and builds a winning culture

Skills on Resume: 

• Project Coordination (Hard Skills)
• Requirements Development (Hard Skills)
• UAT Management (Hard Skills)
• Business Analysis (Hard Skills)
• Incident Coordination (Hard Skills)
• Value Assessment (Hard Skills)
• Team Mentorship (Soft Skills)
• Cultural Leadership (Soft Skills)

Job Summary: 

• Act as an IT Account Manager of various systems within the AIR4 Suite of Applications
• Responsible for building and maintaining viable relationships with IT and Business Teams across Delta and Delta’s Partner, leveraging strong communication, systems knowledge, and leadership skills
• Work as part of multiple Agile teams, supporting the Product Owners to define airline-neutral / single-common-code-based business requirements
• Identify product issues, risks and dependencies and ensure they are properly tracked and prioritized by the Product Owners in Digital.ai Agility
• Prepare other analysis deliverables to support user stories and designs (process/data flows, business rules)
• Participate in portfolio planning to understand business vision/priorities and coordinate activities to deliver product-specific increment planning deliverables
• Participate in Agile ceremonies and product refinement sessions to ensure user stories are ready for each sprint
• Assist Product Owner and/or business side technology teams to ensure Business Readiness tasks have been identified and performed
• Participate in the change management process during product implementation
• Participate in the incident management process to ensure contractual service level agreements are met or exceeded

Skills on Resume: 

• Account Management (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Agile Support (Hard Skills)
• Risk Management (Hard Skills)
• Process Analysis (Hard Skills)
• Portfolio Planning (Hard Skills)
• Change Management (Soft Skills)
• Incident Management (Hard Skills)

Job Summary: 

• Collects feedback and uses it for improvements
• Acts with the customer in mind while ensuring business requirements and application development maintain a single common code base
• Establishes and maintains effective relationships with customers and gains their trust and respect
• Effectively develops and leads multiple teams across multiple airlines and divisions
• Involves demonstrating a strong desire to dedicate time and energy to accomplish goals, tasks, and assignments
• Acts as a valued partner to the business, develops relationships with the customer, deals honestly and effectively with business partners, and is seen in a positive light by the business/customer
• Partners with IT Channels and Team
• Acts as a subject matter expert in the assigned applications, functional areas and roles, providing support and direction to the relevant IT partners to facilitate development and incident management
• Delivers quality work on time, meeting strict deadlines and service level agreements
• Translates planning into action by following applicable established procedures or methodologies
• Proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise

Skills on Resume: 

• Customer Focus (Soft Skills)
• Relationship Building (Soft Skills)
• Team Leadership (Soft Skills)
• Goal Orientation (Soft Skills)
• Business Partnership (Soft Skills)
• Subject Expertise (Hard Skills)
• Quality Delivery (Hard Skills)
• Task Management (Hard Skills)

Job Summary: 

• Meet with the relevant operating company functional managers and members
• Determine issues, problems, and new capabilities required to meet the business objectives
• Translate needs into business requirements through the technical delivery process, using Oracle EBS/VCP, to specify configurations, technical specs, data needs, integrations, and functional code built to deliver the functional needs
• Manage small to medium projects such as assembling teams, assigning responsibilities, developing schedules, and performing implementations
• Evaluate defect resolution and improvement recommendations in Oracle VCP/EBS
• Assist in the best available production date based on promising, defined lead times, supplier capacity, and other supply chain constraint resolution
• Deal with over-scheduling scenarios using a strategic leveling approach
• Develop functional and technical specifications to describe the functional design of the Oracle VCP/EBS system, its RICEW needs, and gap analysis and develop use cases, testing scenarios, and mock-ups/prototypes for projects

Skills on Resume: 

• Requirements Translation (Hard Skills)
• Oracle Expertise (Hard Skills)
• Project Management (Hard Skills)
• Defect Evaluation (Hard Skills)
• Supply Planning (Hard Skills)
• Constraint Resolution (Hard Skills)
• Specification Development (Hard Skills)
• Gap Analysis (Hard Skills)

Job Summary: 

• Translating stakeholder requirements and business strategy into executable plans, and seeing these through to implementation
• Driving the technical deliverables of the team and ensuring the quality of delivery
• Defining, heading and presenting key design requirements or changes to other/central Design Authorities across Barclays
• Managing and resolving disputes, issues and risks
• Defining and detailing data gaps, data requirements and data distribution methods
• Identifying changes to the requirements and working with the Project Manager to raise and get approval for Change Requests
• Providing input into the technical design process to ensure the design satisfies the business requirements
• Assisting the test team and business users to carry out test planning, preparation and execution activities

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Technical Leadership (Soft Skills)
• Design Management (Hard Skills)
• Risk Resolution (Soft Skills)
• Data Analysis (Hard Skills)
• Change Management (Soft Skills)
• Technical Design (Hard Skills)
• Test Support (Hard Skills)

Job Summary: 

• Work with internal business user groups and IT staff to help facilitate business processes in the ERP and supporting systems
• Participate in requirements gathering, Integration and User Acceptance Testing (UAT)
• Mentor/Coach/Train employees in the use of ERP functionality (Finance, Sales, Inventory, Manufacturing, Purchasing, Service) and core business processes
• Own and develop relationships with business partners, working with them to optimize and enhance systems and processes
• Assist in the troubleshooting and resolution of application and integration errors
• Support the continued development and extension of the ERP environment
• Support a growing company including product testing, upgrades, expansion of 3rd party ISVs, integrations, custom coding, reports, data maintenance and processes
• Ensure SOX and regulatory compliance through management of processes, maintaining proper documentation and evidence
• Provide robust and in-depth data analysis to support executives and business operations
• Assist IT staff in routine duties

Skills on Resume: 

• ERP Facilitation (Hard Skills)
• Requirements Gathering (Hard Skills)
• Employee Training (Soft Skills)
• Business Partnership (Soft Skills)
• Issue Resolution (Hard Skills)
• System Development (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Partner with merchandising and planning teams to translate preliminary business needs into benefits, project scope and objectives, to meet strategic organisational goals
• Support and participate in vendor selection activity by collating the high-level requirements, scoring criteria and aligning this with business benefit
• Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps, setting up the workshop agendas, identifying participants and creating workshop materials
• Work at varying levels of detail, ranging from high-level discussion at the start of the project, to capturing detailed requirements and working with the testing teams to scope and document test scripts
• Communicate requirements to enterprise data and information leads, solution leads and development teams working collaboratively to develop solutions
• Understand and uphold enterprise data and information principles in the development of both system and reporting solutions
• Understand and visualise process changes and change impacts in collaboration with business stakeholders and Product Owner, and Business Relationship Director to establish mutual understanding and accountability
• Liaise closely with Product Owner, Project/Programme managers and Solution Architects to govern scope, manage change requests, and manage project risks
• Identify synergies and dependencies between projects and/or requirements
• Maintain and help to govern a consistent Business Analysis methodology (as applied to both Agile and Waterfall delivery models) and ways of working across streams and the wider domain
• Lead team of Business Analysts 
• Managing the outputs, ways of working, development and progression of the team

Skills on Resume: 

• Business Translation (Soft Skills)
• Vendor Coordination (Hard Skills)
• Workshop Facilitation (Soft Skills)
• Requirements Management (Hard Skills)
• Solution Collaboration (Soft Skills)
• Change Visualization (Soft Skills)
• Scope Governance (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Proactively proposes innovative solutions to the business to address its changing goals, challenges, plans, and processes
• Manages requirements gathering, prioritizing and negotiating with business stakeholders to ensure the delivered solution meets or exceeds end users’ expectations
• Validates and interprets business needs by conducting feasibility studies and drafting business cases
• Drive the documentation creation for solution selection, including as-is and to-be business processes and clear and testable business requirements, business use cases and RFPs
• Lead solution identification and selection, including recommendations for buy vs. build or on-premise vs. external implementations
• Helps facilitate clear communication and coordination between business stakeholders, IT delivery teams, and vendors
• Guarantee the application landscape rationalization
• Maximize the value of active investments, especially Veeva CRM

Skills on Resume: 

• Innovative Solutions (Soft Skills)
• Requirements Management (Hard Skills)
• Feasibility Analysis (Hard Skills)
• Process Documentation (Hard Skills)
• Solution Selection (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Application Optimization (Hard Skills)
• Value Maximization (Soft Skills)

Job Summary: 

• Coordinates and communicates system lifecycle activities and ensures the solutions continue to meet the needs
• Accountable for commercial IT support efficiency on existing applications (mainly Veeva CRM)
• Acts as a subject matter expert in the business area of expertise and actively shares emerging industry standards/trends with customers and peers
• Understands and influences vendor solutions/roadmaps and industry technology advancements, along with evolving regulatory requirements
• Contribute to the permanent update of the 5-year IT Sales and marketing roadmap based on the stakes defined by business, existing IS landscape and opportunities related to innovation
• Solid understanding of cloud service technologies, digital workspace, user experience (UX) and user interface (UI) design, data-driven approaches, data visualization, API integrations, data integration and analytics tools
• Embraces and promotes a digital mindset such as lean start-up, design thinking, agile methodologies
• Leverages, collaborates and coproduces with Digital and Big Data and Analytics teams

Skills on Resume: 

• System Lifecycle (Hard Skills)
• Application Support (Hard Skills)
• Subject Expertise (Hard Skills)
• Vendor Collaboration (Soft Skills)
• Roadmap Development (Hard Skills)
• Cloud Knowledge (Hard Skills)
• Digital Mindset (Soft Skills)
• Data Collaboration (Soft Skills)