Job Summary: 

• Design Requirement Specifications preparation.
• Responsible for delivering projects.
• Lead and support pursuits and practice development initiatives.
• Responsible for executing data cleansing.
• Support the data migration technical team in uploading file preparation, reviewing rules, and data quality checks before loads.
• Analyze pre- and post-load reports.
• Responsible for designing and implementing user-exits.
• Write Functional Specifications for enhancement, work with the Technical Team for enhancement, and independently perform testing and document test results.

Skills on Resume:

• Design Specifications (Hard Skills)
• Project Delivery (Hard Skills)
• Team Leadership (Soft Skills)
• Data Cleansing (Hard Skills)
• Data Migration (Hard Skills)
• Data Analysis (Hard Skills)
• User-Exit Design (Hard Skills)
• Functional Testing (Hard Skills)

Job Summary: 

• Provide support to internal customers within ZF.
• Give support on network requirements, LAN, WLAN, WAN, and work with global ZF teams to implement correct standards.
• Install, configure and support network equipment, including switches, WLAN devices, DNS and DHCP.
• Support of hardware and software installation/deployment regarding Network services in challenging, high-pressure situations.
• Maximize network performance through ongoing monitoring and troubleshooting.
• Work together with other internal teammates and external vendors to support the IT infrastructure environment.
• Responsible for the execution of VoIP communications and data.
• Support server hardware, installation, configuration, and troubleshooting.
• Responsible for VMware administration.
• Take the lead and participate in projects with new vendors and ZF global infrastructure projects.
• Follow up and comply with IT KPIs.

Skills on Resume:

• Network Management (Hard Skills)
• Equipment Configuration (Hard Skills)
• Hardware Deployment (Hard Skills)
• Network Optimization (Hard Skills)
• Team Collaboration (Soft Skills)
• VoIP Administration (Hard Skills)
• Server Support (Hard Skills)
• VMware Management (Hard Skills)

Job Summary: 

• Perform, document and assist in planning work activities relating to projects, sub-projects, or processes.
• Analyze requirements, then design, build, and test IT software solutions in accordance with IT project management standards.
• Enhance, maintain, or support existing IT products and processes to the defined service level agreement.
• Maintain engagement with business and IT partners.
• Assist less experienced personnel.
• Proactively build business/IT knowledge to provide solutions.
• Utilize best practices to improve products and services.
• Apply and verify compliance with standards within the Management Model.

Skills on Resume:

• Project Coordination (Soft Skills)
• Software Development (Hard Skills)
• System Maintenance (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Team Support (Soft Skills)
• Business Analysis (Hard Skills)
• Process Improvement (Hard Skills)
• Standards Compliance (Hard Skills)

Job Summary: 

• Provide information technology support, direction and leadership.
• Deploy and/or support all IT-related hardware, workstations, printers, scanners, etc.
• Create tools, processes and documentation necessary to allow quick and easy access to technology and associated technology support processes.
• Support all operating systems and end-user software.
• Manage end-user accounts, permissions, and access rights in accordance with company policies.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on input/output fleet and workstations.
• Maintain an awareness of the latest digital threats, malware approaches/infection vectors and train staff in best practices.
• Minimize risk of digital (malware) and social engineering threats to a secure computing environment.
• Manage the documentation and closure of resolved incidents according to agreed procedures.

Skills on Resume:

• IT Leadership (Soft Skills)
• Hardware Support (Hard Skills)
• Process Documentation (Hard Skills)
• Software Support (Hard Skills)
• Account Management (Hard Skills)
• Technical Troubleshooting (Hard Skills)
• Cybersecurity Awareness (Soft Skills)
• Incident Management (Hard Skills)

Job Summary: 

• Ensure the team works according to the agreed ASM procedures and processes.
• Investigate, scrutinize and recommend solutions to improve business processes, procedures and structures.
• Manage Service Request and Incidents for the assigned area, Problem Management.
• Manage the change/enhancement requests, provide accurate resourcing estimates, and work closely with IT Business Partners.
• Improve existing system designs and implement robust, maintainable IT application solutions.
• Participant and project manager/IT Lead for projects.
• Hands-on configuration and gathering of business requirements.
• Create detailed functional and technical analysis and designs, perform unit testing and SIT, conduct UAT, regression test and release to the production system.
• Keep IT Business Partner and Process owners informed of progress on new and enhancement requests.
• Ensure that standards are adhered to for documentation, development, source control, testing methodology, and internal procedures.

Skills on Resume:

• Process Management (Hard Skills)
• Business Analysis (Hard Skills)
• Incident Management (Hard Skills)
• Change Management (Hard Skills)
• System Design (Hard Skills)
• Project Leadership (Soft Skills)
• Requirements Gathering (Hard Skills)
• Quality Assurance (Hard Skills)

Job Summary: 

• Interact with 3rd party suppliers and vendor management.
• Responsible for change management, incident management and diamond attestation.
• Perform controlled incident resolution, including prioritization and escalation, involving business and technology partners.
• Service applications and systems provide application, systems, and operational availability levels that meet or exceed standards and service levels already established, while minimizing operational risk.
• Promptly schedule packaging and release new applications in a timely manner, reduce change execution times by planning implementations with parallel work streams (while working with stakeholders.
• Strive to improve production environment stability by working with others to set up, maintain and monitor applications and systems, while meeting availability targets.
• Provide prompt, effective day-to-day support, accurately identify and resolve issues, perform controlled and timely incident resolution, all while making client satisfaction a top priority.
• Deliver effective and defect-free support (application, software and operations), research system issues and opportunities, recommend changes, oversee execution, and keep accurate documentation.
• Design, review, and integrate application requirements (e.g., functional, security, integration, performance, quality, operations).
• Address application, cross-capability and cross-release issues.

Skills on Resume:

• Vendor Management (Soft Skills)
• Change Management (Hard Skills)
• Incident Resolution (Hard Skills)
• System Reliability (Hard Skills)
• Release Management (Hard Skills)
• System Monitoring (Hard Skills)
• Technical Support (Hard Skills)
• Application Design (Hard Skills)

Job Summary: 

• Gain understanding of technical aspects of project and break-fix development related to the application, advise developers and solution designers.
• Assume an incident management role (communicator, tracker, escalator, driver, etc.).
• Monitor system life cycles, ensure both specs and functionality support business objectives and architecture decisions, and re-develop.
• Use meaningful metrics to monitor environmental performance.
• Improve performance and resource utilization by assessing and analyzing opportunities to optimize the operational environment.
• Follow established processes/standards, business technology architecture, risk and production capacity guidelines, plan, monitor and escalate issues.
• Comply with both disaster and business recovery plans.
• Identify/implement process improvements to enhance revenue, customer experience and reduce costs.
• Support business case development, RFI/RFP and SLAs with vendors.

Skills on Resume:

• Technical Advisory (Hard Skills)
• Incident Management (Hard Skills)
• System Monitoring (Hard Skills)
• Performance Optimization (Hard Skills)
• Process Compliance (Hard Skills)
• Disaster Recovery (Hard Skills)
• Process Improvement (Hard Skills)
• Vendor Support (Soft Skills)

Job Summary: 

• Proactively completes support tickets following the prioritization framework.
• Answer questions and resolve IT system issues for restaurants, field-based personnel and home office staff via phone, email, remote desktop access and site visits.
• Coordinate with help desk resources from a variety of vendors in areas such as Point of Sale (POS), HR, Accounting and Operations.
• Maintain contact with vendors and identify when issues need to be escalated.
• Proactively communicate with IT leadership and affected customers to maintain SLA’s.
• Install and troubleshoot software, hardware, and services in restaurants, such as internet connections, firewalls, switches, phones, security cameras, scanners, alarms, etc.
• Install and support software and hardware for workstations and mobile devices such as telephones, laptops, tablets, G Suite, and MS Office.
• Support and coordinate IT vendors during New Store Openings/Remodels, including on-site hardware installation and user training.
• Identify when equipment needs to be updated or changed to meet the needs of users, developing recommendations and implementing changes.
• Assist in assessing and maintaining IT infrastructure such as servers, workstations, laptops, printers and phones.
• Supervise 3rd party work to ensure professional and security standards are maintained.
• Train end users on IT-related systems, software, and processes.
• Perform regular administrative functions such as telecom inventory review and invoice reconciliation.
• Provide ad hoc support for corporate meetings and initiatives.

Skills on Resume:

• Technical Support (Hard Skills)
• Vendor Coordination (Soft Skills)
• Issue Escalation (Hard Skills)
• SLA Management (Hard Skills)
• Hardware Installation (Hard Skills)
• Software Support (Hard Skills)
• Infrastructure Maintenance (Hard Skills)
• User Training (Soft Skills)

Job Summary: 

• Responsible for assisting the Managers of Enterprise Compliance and Controls with the Sarbanes-Oxley (SOX) 404 compliance program, including the testing of key IT controls across the Corporate, Responsible for direct to Consumer and International, Disney Parks, Experiences, and Products, Media, and Studio segments.
• Responsible for supporting and/or leading all aspects of the SOX lifecycle, including planning, fieldwork, reporting and archiving.
• Responsible for SOX 404 testing of General Computer Controls (GCCs) across all segments with emphasis on Information Security, Change Management, and Computer Operations.
• Responsible for SOX 404 testing of reports, application controls, and spreadsheets across all segments.
• Partner with business units on other SOX 404-related efforts, such as documentation of in-scope applications, systems and databases, identification of key controls, development of test plans, and remediation of control deficiencies.
• Assist with maintenance of the SOX 404 software, including uploading required control documentation and test results and monitoring business units’ quarterly certification.
• Support the Managers of Enterprise Compliance and Controls in special projects, which may include business process-related projects.
• Collaborate with business units to understand, evaluate, and improve processes and internal controls.

Skills on Resume:

• SOX Compliance (Hard Skills)
• Control Testing (Hard Skills)
• Information Security (Hard Skills)
• Change Management (Hard Skills)
• Risk Assessment (Hard Skills)
• Documentation Management (Hard Skills)
• Process Improvement (Hard Skills)
• Business Collaboration (Soft Skills)

Job Summary: 

• Support analysis and requirements responsibility for IT Talent processes, initiatives and new feature development.
• Specifically leading talent projects through an internal process that focuses on development and delivery.
• Learn content to meet business outcomes instead of just a box.
• Collaborate with Leadership and Individual Contributors (technical).
• Solicit learning requirements and ensure the IT Talent processes are utilized and documented.
• Manage and develop detailed system requirements based on business needs.
• Utilize standard documentation guidelines and coordinate with technical resources throughout the project cycle and implementation.
• Take initiative and ownership of metrics and reporting for assigned projects.
• Support IT Talent evangelism of internal process for learning discovery, design, development, delivery and transfer.

Skills on Resume: 

• Requirements Analysis (Hard Skills)
• Project Leadership (Soft Skills)
• Learning Development (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Process Documentation (Hard Skills)
• System Management (Hard Skills)
• Data Reporting (Hard Skills)
• Process Evangelism (Soft Skills)

Job Summary: 

• Coordinate successful PCI assessments on behalf of the company to ensure the company’s ability to process credit card payments.
• Identify technical requirements, ensuring communication of these requirements with the appropriate IT staff.
• Audit and test the IT environment to ensure alignment of capabilities with technical requirements.
• Communicate these audit or test findings with the requisite IT staff.
• Complete all reports necessary to complete and submit all necessary PCI attestations.
• Assist in the development and adoption of the principles, policies, standards and procedures.
• Responsible for enterprise information security governance and compliance strategy.
• Oversee vendor security management for CKE vendors according to prescribed standards.

Skills on Resume:

• PCI Compliance (Hard Skills)
• Technical Specs (Hard Skills)
• IT Auditing (Hard Skills)
• Report Management (Hard Skills)
• Policy Development (Hard Skills)
• Info Security (Hard Skills)
• Governance Strategy (Hard Skills)
• Team Communication (Soft Skills)

Job Summary: 

• Draft requirements and lead requirements discussions for major and minor releases related to Patient Services/Customer Engagement.
• Prepare UAT test scenarios and develop scripts for major and minor releases, manage UAT execution by coordinating with business users, and perform black-box testing of major and minor releases.
• Work with the IT lead for Patient Services and Customer Engagement to manage UAT and resolution of issues.
• Analyze the impact of changes in the Commercial IT systems on the data management teams and coordinate the changes in data interfaces.
• Work with the data management team on data integration requirements between systems in Commercial-IT and the data warehouse.
• Work with vendors to perform requirements walkthrough, technical reviews, and testing in Production and non-Production environments.
• Contact for any questions around systems and data related raised by the Patient Services or Customer Engagement teams.
• Ensure timely support of production issues by performing initial analysis and triaging issues, logging new tickets, testing, change management and communicating with business users.
• Responsible for project managing various initiatives.
• Work with the broader team to respond flexibly and adaptively to the system needs of the Commercial Business team, with a focus on continuous improvement.

Skills on Resume:

• Requirements Management (Hard Skills)
• UAT Testing (Hard Skills)
• Issue Resolution (Hard Skills)
• Data Integration (Hard Skills)
• Vendor Coordination (Soft Skills)
• System Support (Hard Skills)
• Project Management (Soft Skills)
• Continuous Improvement (Soft Skills)

Job Summary: 

• Understand the capabilities within the global IT consumer/commercial portfolio.
• Provide the daily IT support, advice, and consultation to customers in the Vietnam market and 2 other markets in IT cluster (India and Thailand).
• Engage with customers to collect business requirements, analyze and propose the best IT solutions according to the market needs.
• Supervise the deliverables of IT consultants and contractors.
• Apply project management, change management, and service management practices.
• Solve and support to incident, problem.
• Support to change processes.
• Analyst tasks, e.g., maintenance requirements for the solution.
• Act as a change manager for maintenance tasks.
• Responsible for stakeholder coordination and communication.
• Verify changes can occur outside normal business hours.

Skills on Resume:

• IT Portfolio Knowledge (Hard Skills)
• Customer Support (Soft Skills)
• Requirements Analysis (Hard Skills)
• Team Supervision (Soft Skills)
• Project Management (Soft Skills)
• Incident Management (Hard Skills)
• Change Control (Hard Skills)
• Stakeholder Communication (Soft Skills)

Job Summary: 

• Consults Product Stewardship on choosing new tools based on changing regulations and the Avient global product portfolio
• Owns and drives application design and implementation in the EH&S space
• Documents the configuration, design and implementation elements, allowing easy support and knowledge transfer
• Supports business processes by solving problems including transactions that are not flowing correctly and resolving system coding or configuration bugs
• Manage the coordination of issues and errors that occur within the EH&S systems, i.e., various parties involved such as IT Developers, Product Stewardship and third parties such as Verisk
• Leads enhancement projects for the EH&S systems by working with key business people to define objectives
• Develop and execute project plans, manage issue resolution, and coordinate work across project members and teams
• Drives activities within assigned project tasks to meet project timelines, budget and quality
• Drives the technical validation of Product Stewardship process designs
• Performs server maintenance such as applying Microsoft patches
• Supports system regulatory content upgrades

Skills on Resume: 

• Application Design (Hard Skills)
• System Configuration (Hard Skills)
• Issue Resolution (Hard Skills)
• Project Leadership (Soft Skills)
• Process Validation (Hard Skills)
• Server Maintenance (Hard Skills)
• Regulatory Support (Hard Skills)
• Stakeholder Coordination (Soft Skills)

Job Summary: 

• Assist in configuration analysis across the assigned SAP and its associated integration points
• Assist in resolving business requirements via SAP-configured solutions
• Working on assigned tasks in Product Group
• Collaborate with other Scrum Team members
• Update procedures, operation instructions, and any other documentation impacted by system changes
• Active and proactive participation in trainings, online trainings, and self-study
• Positively contributes to and supports team efforts and objectives
• Provide hardware/software/network problem diagnosis/resolution via telephone for customers’ end users
• Route problems to the internal support group
• Coordinate and manage relationships with vendors and work closely with support staff to obtain technical knowledge
• Administer and provide User Access in various systems
• Use the Call Tracking System to document and manage problems, work requests and their respective resolutions and circumventions

Skills on Resume: 

• SAP Configuration (Hard Skills)
• Requirement Resolution (Hard Skills)
• Task Execution (Hard Skills)
• Team Collaboration (Soft Skills)
• Documentation Update (Hard Skills)
• Active Learning (Soft Skills)
• Technical Support (Hard Skills)
• Access Administration (Hard Skills)

Job Summary: 

• Technical support responsibility for business-specific client applications and data that affect (Investment Trading Management, Portfolio Management, and Execution Management Systems)
• Focused on client-side technical inquiries covering
• Develop and maintain strong relationships with clients and external vendors with a specific focus around managing the production environment
• Requests, works with OMERS IT teams, tests and manages the delivery of MSI application 
• Upgrade packages for all technology or specific tools to ensure full compatibility and transparent deployment to clients
• Contribute to the research, evaluation, selection, testing and implementation of new hardware and software technology
• Maintain the OMERS Change Management System promptly for all change, problem or incident tickets
• Works constantly to broaden knowledge, learn new things and adapts to a dynamic and evolving technical and business environment

Skills on Resume: 

• Technical Support (Hard Skills)
• Client Handling (Soft Skills)
• Relationship Management (Soft Skills)
• Package Testing (Hard Skills)
• System Upgrades (Hard Skills)
• Tech Evaluation (Hard Skills)
• Change Management (Hard Skills)
• Continuous Learning (Soft Skills)

Job Summary: 

• Solves complex problems, takes a broad perspective to identify innovative solutions
• Leads teams or is involved in complex projects
• Analyzes and develops short and long-term solutions to information technology (IT) needs
• Coordinates with users to determine IT requirements and provides IT services to internal clients
• Reviews system requirements and business processes
• Codes, tests, debugs and implements software applications
• Uses project management concepts, requirements gathering and documentation, Software Development Lifecycle (SDLC) and testing
• Produces quality functional and technical documentation
• Collaborates effectively with clients, project team and senior management to develop solutions that facilitate the integration of business processes
• Recommends solutions based on business requirements within an enterprise environment
• Provides technical leadership within a wider virtual team, mentors other team members and ensures projects stay on schedule

Skills on Resume: 

• Innovative Solutions (Soft Skills)
• Team Leadership (Soft Skills)
• IT Analysis (Hard Skills)
• Requirement Coordination (Hard Skills)
• System Review (Hard Skills)
• Software Development (Hard Skills)
• Project Management (Hard Skills)
• Technical Documentation (Hard Skills)

Job Summary: 

• Create and manage an IT Strategic Plan and roadmap for IT support of PPM and Grants Management (i.e., Functional Departments)
• Define an annual IT budget for PPM and Grants Management and manage to the budget
• Act as IT liaison between the IT Department and Functional Departments’ key stakeholders, ensuring customer service to the functions is transparent, proactive, timely, and effective
• Use industry knowledge to recommend innovative technology solutions to improve organizational maturity in portfolio management, grants management, and Investigator-Sponsored Trials (IST) and compassionate use management
• Lead highly visible, complex technology projects, programs or initiatives with authority, expertise and collaboration
• Assist the Director, IT R&D, in contract negotiations and procurement of technology solutions and services from vendors (e.g., people, services, systems, etc.)
• Accountable for system requirements and ensuring they meet functional/business process requirements
• Accountable for the incident and problem management processes for Functional Departments’ platforms, systems, applications, and services
• Develop core IT processes to support Functional Departments
• Define key performance metrics (KPIs) and reporting needs for IT R&D services
• Contribute to continuous improvement efforts within the IT Department, and advocate for IT R&D capabilities and services across Ultragenyx
• Manage and collaborate with multiple external technology and managed/professional services vendors
• Perform all activities in compliance with relevant requirements/standards and controls (e.g., GxP, SOX, GDPR, CCPA)

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Budget Management (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• Tech Innovation (Hard Skills)
• Program Leadership (Soft Skills)
• Vendor Negotiation (Soft Skills)
• Requirement Ownership (Hard Skills)
• Incident Management (Hard Skills)

Job Summary: 

• Manage, maintain, and support VMware ESXi vCenter environment w/vSan cluster
• Manage, maintain, and support the Active Directory environment including Group Policy object management
• Manage, maintain, and support the network environment, including Cisco firewalls, NAT rules, VPN connectivity, and Cisco operating systems
• Team lead for Authorization and Access Control procedures and protocols
• Compile and maintain the necessary documentation of all systems and designs, builds and modifications
• Monitor systems, identify/resolve issues and prepare status reviews and reports
• Manage support cases to ensure issues are recorded, tracked, and resolved and follow-ups are being done promptly
• Understanding of business needs, challenge them (need-to-have versus nice-to-have), prioritize and formalize them in business requirements
• Lead functional analysis by proposing implementation scenarios, architectural principles and guidelines
• Ensure global information consistency, quality and documentation and sharing in line with Enterprise Architecture objectives
• Cover activities such as refinement of requirements, preparation and execution of tests, and building the solution
• Specify test conditions and expected results based on requirements by conducting functional test cases
• Collaborate with all teams involved by the feature team and manage the dependencies

Skills on Resume: 

• VMware Management (Hard Skills)
• Directory Administration (Hard Skills)
• Network Support (Hard Skills)
• Access Control (Hard Skills)
• System Documentation (Hard Skills)
• Issue Resolution (Hard Skills)
• Requirement Analysis (Soft Skills)
• Functional Testing (Hard Skills)

Job Summary: 

• Competent to perform all programming, project management, and development assignments without close supervision
• Champion effective Change Management Processes (within team, across organizations, across projects, business partners, etc.)
• Acts as team leader for development and support groups
• Provides programming, process and/or application/technical leadership, guidance, and assistance to other team members
• Works directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls
• Works independently on complex pricing systems that may be used by one or more applications or systems
• Develops major pricing system modules, programs or integrates infrastructure components based on requirements gathered from customers
• Performs integrated testing and customer acceptance testing of components that require careful planning and execution to ensure timely, quality results
• Assists customers with documentation, training and usability efforts
• Integrates processes across functional organizations
• Assist with managing costs and recoveries
• Drive identification and resolution of issues and risks
• Integrates processes across functional organizations
• Assist with managing costs and recoveries

Skills on Resume: 

• Programming Leadership (Hard Skills)
• Change Management (Soft Skills)
• Team Leadership (Soft Skills)
• Technical Guidance (Hard Skills)
• Issue Resolution (Hard Skills)
• System Development (Hard Skills)
• Integrated Testing (Hard Skills)
• Risk Management (Soft Skills)

Job Summary: 

• Participate in the planning, scoping, risk assessment, execution, documentation, and conclusion of all IT General Control and IT Application Control testing related to IT SOX
• Prepare clear and concise testing documentation in accordance with team methodologies and ensure the work performed supports conclusions drawn
• Delegate tasks to team members and perform a detailed quality review of team member work
• Coordinate with external auditors and the internal SOX group
• Provide guidance to IT and business stakeholders
• Identify mitigating controls and procedures to effectively mitigate deficiencies
• Assist with control remediation following the identification of issues
• Monitor the progress of and develop junior team members
• Reduce redundant testing, anticipate future team needs, and continue the adoption of newer audit techniques to streamline the process

Skills on Resume: 

• IT SOX Testing (Hard Skills)
• Testing Documentation (Hard Skills)
• Task Delegation (Soft Skills)
• Audit Coordination (Hard Skills)
• Stakeholder Guidance (Soft Skills)
• Control Identification (Hard Skills)
• Issue Remediation (Hard Skills)
• Team Development (Soft Skills)

Job Summary: 

• Build and maintain strong relationships with the Divisional teams and functional teams
• Partner with business and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements
• Define tangible use cases that align desired technology output to commercial objectives
• Recommend business process and system changes to improve efficiency and business outcomes
• Ensure clear communication between business stakeholders and IT technical teams
• Improve the business analysis function through best practices, process management, mentoring, and education
• Develop data and analytics tool solutions that support business needs with deal management, pricing, and sales
• Support and manage endpoint devices
• Support software packaging, patches and bug fixes
• Planning patch management and software distribution services using WSUS and SCCM
• Manage SCCM infrastructure for patching and software delivery
• Analyse, track and resolve software issues about the desktop operating system and related services (Level 2 support)
• Monitor performance and ensure server availability, reliability and involvement in the planning of tech refresh
• Plan and implement other projects requested

Skills on Resume: 

• Relationship Building (Soft Skills)
• Solution Alignment (Soft Skills)
• Use Case (Hard Skills)
• Process Improvement (Hard Skills)
• Clear Communication (Soft Skills)
• Business Analysis (Hard Skills)
• Endpoint Support (Hard Skills)
• Patch Management (Hard Skills)

Job Summary: 

• Install, configure, secure and support MS SQL Server instances and databases in development, test, staging and production environments
• Perform second-level troubleshooting of applications, system/service interfaces and enterprise databases
• Resolve database issues such as deadlocks, SQL job failures, poorly formed queries, data integrity failures, etc.
• Write well-formed T-SQL scripts, functions and procedures
• Create SQL Server jobs
• Work with OMG stakeholders to manage issues of data governance including access and encryption
• Collaborate with the OMGs Analytics/Business Intelligence team to build out the OMGs data warehouse to produce meaningful and timely reports
• Collaborate with 3rd party vendors to address issues in a timely way and work on projects such as upgrades and new implementations
• Maintain up-to-date documentation for all systems, services, interfaces and databases
• Create and test backups
• Develop a disaster recovery plan for all systems and databases
• Work closely with the Applications, Infrastructure and IT services teams
• Independently lead and manage projects
• Attend and/or conduct required meetings, including staff meetings and participate in committees
• Participate in staff development and educational activities

Skills on Resume: 

• Database Installation (Hard Skills)
• Issue Troubleshooting (Hard Skills)
• Query Optimization (Hard Skills)
• TSQL Development (Hard Skills)
• Data Governance (Hard Skills)
• Vendor Coordination (Soft Skills)
• Disaster Recovery (Hard Skills)
• Project Leadership (Soft Skills)

Job Summary: 

• Work closely with the Product Owner and other business stakeholders to understand new features and then to decompose them into user stories
• Maintain and design payment data mappings between multiple sources, at various stages of payment processing
• Support the QA Team in the process of testing by leading root cause analysis
• Work closely with technology, operations, and business partners to identify reference data requirements, data quality, and/or data coverage gaps
• Provide operational and/or automated solutions to meet client needs
• Manage IT Reference Data projects end-to-end across multiple cross-functional teams
• Document requirements, system flows, current state / future state, dependencies, and project plans
• Communicate project status, risks, issues, and mitigation plans
• Work with data vendors such as Bloomberg, Reuters, etc., to resolve issues and deliver new capabilities
• Independently query data from multiple relational databases to validate requirements and solutions
• Engineer repeats operational processes used to ensure data quality

Skills on Resume: 

• User Stories (Soft Skills)
• Data Mapping (Hard Skills)
• Root Analysis (Hard Skills)
• Data Quality (Hard Skills)
• Client Solutions (Soft Skills)
• Project Management (Hard Skills)
• Requirement Documentation (Hard Skills)
• Database Querying (Hard Skills)

Job Summary: 

• Continually develop and improve upon organizational cybersecurity practices and programs
• Provide input and communicate with other teams on issues, strategies, plans, and direction
• Perform intrusion analysis using SIEM and EDR technology, packet captures, reports, data visualization, log analysis and pattern analysis
• Performing assurance work (audits/reviews), business risk assessments, and vulnerability assessments
• Conducting staff and client training sessions
• First responder to security event escalations via email, monitoring and event tickets
• Detect, escalate, and assist in the remediation of critical information security incidents
• Document and communicate findings, escalate critical incidents, and interact with customers
• Improve and challenge existing processes and procedures in a very agile and fast-moving information security environment
• Oversee security-related initiatives and programs
• Corporate communication monitoring (email, MS Teams, etc.)
• Maintains current knowledge of information security policies and goals
• Keeps current on the current IT threat landscape and upcoming trends in security

Skills on Resume: 

• Cybersecurity Improvement (Hard Skills)
• Team Communication (Soft Skills)
• Intrusion Analysis (Hard Skills)
• Risk Assessment (Hard Skills)
• Security Training (Soft Skills)
• Incident Response (Hard Skills)
• Process Optimization (Hard Skills)
• Threat Monitoring (Hard Skills)

Job Summary: 

• Analysis and construction of the architecture of new solutions with particular emphasis on their effectiveness, efficiency, security and adaptation to local and central architecture
• Cooperation with business analysts, project managers and business units in the design and implementation of new solutions
• Cooperation with teams responsible for IT infrastructure components to ensure consistency of solutions
• Cooperation with external suppliers
• Creating technical designs and maintaining an architectural repository and documentation
• Designing interfaces and services between systems/modules and supervision over the implementation of integration solutions
• Developing a target vision for architecture and integration
• Work with the Bank's IT Management, Solution Architects and Business Analysts to determine the new card solution for the bank
• Review Legacy / local IT systems and internal processes
• Collect and analyze data to identify the legacy/local systems to be part of the new card solution, defining the changes needed with the legacy/local system counterparts
• Manage multiple tasks to deadlines
• Communicate progress at regular intervals
• Participating in the roadmap creation for the future IT development work
• Support developers and suppliers by detailing the specifications and investigating topics at hand

Skills on Resume: 

• Solution Architecture (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Infrastructure Alignment (Hard Skills)
• Vendor Coordination (Soft Skills)
• Technical Design (Hard Skills)
• System Integration (Hard Skills)
• Architecture Planning (Hard Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Perform necessary procurement activities including requisitioning, purchase order processing, invoice processing and other tasks
• Ensure IT costs are managed against appropriate cost centers and manage allocations/re-charges
• Assist in the annual IT budget and planning process, period reviews and forecasts
• Monitor IT supplier performance
• Measure and monitor suppliers against agreed-to performance targets
• Enforce IT procurement and asset management processes and procedures
• Measure and monitor IT procurement activities outside of approved procurement processes
• Manage and track software/hardware licenses and maintenance metrics and costs
• Select and negotiate with the supplier base to achieve the best cost, quality and delivery performance
• Train business and IT users on IT procurement matters, including proper processes and procedures
• Processes IT invoices, ensuring proper budget allocations are being applied and timely payments are made
• Establishes and maintains IT purchase catalogs within the procurement system
• Manages IT hardware and software asset tracking and IT Inventory

Skills on Resume: 

• Procurement Management (Hard Skills)
• Cost Control (Hard Skills)
• Budget Planning (Hard Skills)
• Supplier Monitoring (Hard Skills)
• Process Enforcement (Hard Skills)
• Asset Tracking (Hard Skills)
• Vendor Negotiation (Soft Skills)
• User Training (Soft Skills)

Job Summary: 

• Review of the Company’s existing internal control documentation and assist in creating additional documentation for existing processes, as well as any new processes
• Develop and direct the execution of remediation efforts of internal controls
• Establish the change management process over internal processes and controls changes
• Ensure that changes are thoroughly documented and tested before implementation
• Assist in enterprise-wide risk assessment and risk management analysis
• Coordinate and assist the company’s IT area in their documentation, testing, monitoring and remediation of internal controls
• Formulate and execute internal testing plans, allowing management to appropriately certify control effectiveness
• Coordinate independent testing of internal controls with the Company’s Auditors and other third parties
• Provide ongoing updates on the control environment and its effectiveness to the Company’s senior management team
• Lead process change projects that result from internal analysis of processes or controls
• Coordinate sections of SSAE 18 audit work between the company and the external auditor
• Facilitate the gathering of audit documentation including validating content, indexing and tracking, to delivery
• Maintain a working knowledge of the Company’s operational workflows, product applications, and IT infrastructure

Skills on Resume: 

• Internal Controls (Hard Skills)
• Risk Management (Hard Skills)
• Change Management (Soft Skills)
• Control Testing (Hard Skills)
• Audit Coordination (Hard Skills)
• Process Improvement (Soft Skills)
• Documentation Review (Hard Skills)
• Stakeholder Reporting (Soft Skills)

Job Summary: 

• Work together with business analysts and developers to produce software designs
• Interpret program specifications and basic prototypes
• Develop quality code in the appropriate language, in accordance with software designs and specifications
• Reuse individual software solutions when constructing higher-level systems
• Create advanced SaaS with the help of web-based tools
• Run tests against code regularly, ensuring that it produces the desired results and perform debugging
• Implement upgrades to make software and systems more secure and efficient
• Work together with technical writers to create documentation for user support

Skills on Resume: 

• Software Design (Hard Skills)
• Code Development (Hard Skills)
• Solution Reuse (Hard Skills)
• SaaS Development (Hard Skills)
• Code Testing (Hard Skills)
• System Upgrades (Hard Skills)
• Bug Debugging (Hard Skills)
• User Documentation (Soft Skills)