Job Summary: 

• Lead the development and management of project-based community engagement strategies and implementation plans
• Promote teamwork amongst various community stakeholders
• Be accountable for the successful completion projects scopes and reporting
• Facilitate Community Engagement Sessions on behalf of NEOO, to and with Local Government, Community Groups, and Community Developers
• Manage contracts, track project budgets, and organize project schedules for various stakeholders, vendors, and community partners to ensure a timely completion of projects on-budget, and on-time.
• Lead the development of internal team Tasks lists
• Manage and lead internal staff on the successful completion of projects
• Routinely enter, monitor, analyze and correct collected data
• Publish, Write, and Facilitate Research and Reporting of Trends, Analysis, and Feedback from Community
• Monitor the development and execution of project programming, or design ideas for alignment with consolidated community engagement feedback

Skills on Resume: 

• Project Management (Hard Skills)
• Team Leadership (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Contract Management (Hard Skills)
• Budget Tracking (Hard Skills)
• Data Analysis (Hard Skills)
• Research and Reporting (Hard Skills)
• Creative Problem Solving (Soft Skills)

Job Summary: 

• Review and prepare project invoices, memos, and cover letters for clients, community partners, and elected officials.
• Complete final product deliverables through Power Point, Adobe, Illustrator, Canva, or In-Design
• Redline and edit reports, frameworks, and strategies of project partners
• Assist principals and internal team members with report writing
• Offer contrary or fresh perspectives to ensure empathetic listening is taking place, both internally, and externally.
• Works to influence parties within the function to agree and accept new concepts, practices, and approaches.
• Manage large projects or processes that span outside of immediate discipline.
• Use judgment in selecting methods and techniques.
• Provide data and situational analysis and in-depth evaluation of variable factors.
• Collaborate with the legal and community team 

Skills on Resume: 

• Document Preparation (Hard Skills)
• Graphic Design Tools Proficiency (Hard Skills)
• Editing and Proofreading (Hard Skills)
• Report Writing (Hard Skills)
• Innovative Thinking (Soft Skills)
• Influential Communication (Soft Skills)
• Project Management (Hard Skills)
• Collaborative Teamwork (Soft Skills)

Job Summary: 

• Influence and steer member discussions, mitigate brand damage, and keep the community safe and productive for all members.
• Develop programs to grow membership, drive engagement, and promote meaningful member-to- member interactions through partnership with stakeholders.
• Promptly communicate operational updates for all solutions to clients and employees in Chatter including but not limited to product outages, performance issues, scheduled and emergency maintenance, product updates and industry news.
• Review all user-generated content (either pre, post, or reactive moderation) within forums, comments, images, videos and audio.
• Create and maintain educational materials on use of the community including best practice guides, training videos, and webinars.
• Act as primary point of contact for day-to-day operations of the community.
• Collaborate with the knowledge team on content creation including knowledge articles, user documentation, media, etc.
• Recognized subject matter expert in a technical discipline, able to teach others about a variety of content specific to the discipline.
• Communicate with senior stakeholders within the organization on matters that require explanation, interpretation, and/or advising, typically has responsibility for communicating to parties outside of the organization.

Skills on Resume: 

• Influence and Conflict Resolution (Soft Skills)
• Program Development (Hard Skills)
• Operational Communication (Hard Skills)
• Content Moderation (Hard Skills)
• Educational Material Creation (Hard Skills)
• Community Management (Soft Skills)
• Collaborative Content Creation (Soft Skills)
• Technical Expertise and Instruction (Hard Skills)