Job Summary: 

• Visualize, fulfill, and implement the company vision and core values.
• Front-desk coverage, including answering phones, greeting guests, and directing them appropriately.
• Answer, screen and forward any incoming calls/voicemails while providing basic information.
• Receive, sort, and distribute deliveries/couriers (FedEx, UPS, Amazon, etc.)
• Manage conference room scheduling.
• Weekly maintains supplies by checking stock to determine inventory levels of office supplies, anticipating requirements, placing and expediting orders, and restocking supplies.
• Assist the Human Resources Department with highly confidential administrative work.
• Assist recruiting with greeting and escorting candidates.

Skills on Resume:

• Phone Handling (Hard Skills)
• Front Desk Support (Hard Skills)
• Call Screening (Hard Skills)
• Mail Processing (Hard Skills)
• Calendar Scheduling (Hard Skills)
• Inventory Management (Hard Skills)
• Confidential Administration (Soft Skills)
• Candidate Assistance (Soft Skills)

Job Summary: 

• Answer a large volume of incoming telephone calls, assist callers, provide information, make community referrals and direct calls to appropriate staff members.
• Provide accurate information regarding application procedures, waiting lists, and qualifications to both callers and walk-in clients.
• Provide appropriate forms.
• Refer clients to other staff for appointments or assistance.
• Maintain professional and personable customer service.
• Update and maintain client information and program tracking.
• Accountable for making copies.
• Responsible for routing incoming paperwork to the appropriate staff members.
• Assist other departments with miscellaneous items.
• Attend Eligibility/Customer Service staff meetings and agency staff meetings.
• Participate in Housing Connect activities and committees.

Skills on Resume:

• Call Management (Hard Skills)
• Info Support (Hard Skills)
• Form Handling (Hard Skills)
• Client Referral (Soft Skills)
• Customer Service (Soft Skills)
• Data Updates (Hard Skills)
• Document Routing (Hard Skills)
• Team Support (Soft Skills)

Job Summary: 

• Manage security arrangements, sign in and out of guests and visitors, and issue staff ID/access passes.
• Ensure all visitors are aware of local arrangements for health and safety to include emergency evacuation and first aid.
• Keep accurate records of all statutory building documentation in compliance with IMS requirements.
• Facilitate maintenance contractor visits, ensuring they are expected, and any works have been previously authorised by the Administration manager.
• Monitor the performance of the central cleaning contract, ensuring high standards of cleanliness.
• Manage general office logistics, post, print sundries and kitchen supplies.
• Ensure common areas/facilities are maintained to a very high standard always.
• Manage the booking system for all meeting rooms and facilities.
• Manage incoming/transferring calls.
• Regularly checking meeting room equipment is set up appropriately and in full working order prior to meetings.
• Take personal responsibility for the upkeep of the front desk and reception area, maintaining high standards of tidiness and general presentation.
• Organise the provision of catering and refreshments for meetings.
• Act as appointed emergency warden and first aider.

Skills on Resume:

• Security Management (Hard Skills)
• Visitor Coordination (Soft Skills)
• Record Compliance (Hard Skills)
• Contractor Oversight (Hard Skills)
• Facility Standards (Hard Skills)
• Office Logistics (Hard Skills)
• Room Scheduling (Hard Skills)
• Reception Upkeep (Soft Skills)

Job Summary: 

• Answer calls to the reception phone line in a professional manner, directing calls to departments.
• Manage posts both incoming and outgoing, scanning and distributing to various departments.
• Meet and greet customers and provide support to ensure customer visits are conducted in a first-choice manner, providing refreshments and ensuring customer satisfaction.
• Ensure temperature checks are completed and recorded for all visitors to the site.
• Order tea, coffee, and soft drinks from a local supplier and maintain a stock of these.
• Order stationery as and and ensure it is stored and distributed correctly.
• Order showroom items for the Marketing team to support product launches.
• Provide general administration support such as photocopying, scanning and binding of documents.
• Order and keep business cards updated.
• Book internal meeting rooms.
• Maintain the Premier Inn account and book hotels.

Skills on Resume:

• Call Handling (Hard Skills)
• Mail Management (Hard Skills)
• Customer Greeting (Soft Skills)
• Visitor Checks (Hard Skills)
• Stock Ordering (Hard Skills)
• Stationery Control (Hard Skills)
• Admin Support (Hard Skills)
• Room Booking (Hard Skills)

Job Summary: 

• Meet and greet clients to ensure their needs are exceeded in a timely and professional manner.
• Responsible for booking taxis.
• Responsible for issuing visitor badges.
• Responsible for general meeting room setup.
• Ensure the reception area, meeting rooms and the whole of the client hospitality suite areas are always kept to the highest standards.
• Liaise with external caterers to ensure refreshments are provided when and to the highest standard.
• Ensure a high standard of Corporate dress and personal appearance is always maintained.
• Set out meeting rooms as per the booking information, to ensure the layout and functionality of the AV equipment.
• Set up virtual meetings.
• Check all client meeting rooms on a regular basis to ensure they are maintained to a high standard.
• Ensure high levels of customer care to both internal customers and external clients and visitors.
• Carry out administrative duties and other facility tasks.
• Cover for the HR representative when on leave.
• Assist with Recruitment processes.
• Accountable for approving holiday requests.
• Manage sick leave and absences.
• Create reports and keep trackers.

Skills on Resume:

• Client Greeting (Soft Skills)
• Taxi Booking (Hard Skills)
• Badge Issuing (Hard Skills)
• Room Setup (Hard Skills)
• Hospitality Standards (Soft Skills)
• Catering Liaison (Soft Skills)
• AV Setup (Hard Skills)
• Customer Care (Soft Skills)

Job Summary: 

• Answer incoming telephone calls from internal and external callers in a polite and professional manner and transfer them to the relevant person in a timely manner.
• Responsible for frank outgoing mail on a daily basis in advance of collection by Royal Mail.
• Sort all incoming posts, internal and external, directing them to the correct recipient.
• Ensure that any post not franked is paid for and that money is recorded and balanced each month.
• Receive visitors in a professional and courteous manner, ensuring that they are compliant with the company’s security procedures.
• Use the Q-Visit system.
• Inform the host employee of the visitor’s arrival.
• Provide assistance and information to visitors and provide Wi-Fi passwords in advance by the host.
• Operate the fax machine and distribute incoming faxes.
• Maintain a clean and tidy reception area.
• Provide effective and efficient administrative support.
• Work in close cooperation with the Office Administrator and Domestic Assistant in matters relating to Customer Visits and Meetings.
• Assist with the booking of meeting rooms.
• Ensure that Customer Care is highly reflected throughout every aspect of work undertaken.
• Maintain strict confidentiality in relation to all work undertaken.

Skills on Resume:

• Call Handling (Hard Skills)
• Mail Processing (Hard Skills)
• Post Accounting (Hard Skills)
• Visitor Reception (Soft Skills)
• System Use (Hard Skills)
• Visitor Support (Soft Skills)
• Fax Operations (Hard Skills)
• Admin Support (Soft Skills)

Job Summary: 

• Receive all physical visitors to the company, and ensure they are met promptly.
• Register visitors in the visitor book and pass them to the appropriate source or relevant member of staff.
• Ensure callers sign out as they leave the building.
• Prepare ‘Welcome Board’ and Visitors Induction presentation.
• Operate the telephone system switchboard to receive and announce all incoming calls to relevant members of staff and to provide callers with an informed response/point of reference.
• Record, frank, and issue outgoing mail, sort, record and distribute incoming mail.

Skills on Resume:

• Visitor Reception (Soft Skills)
• Visitor Registration (Hard Skills)
• Sign-Out Control (Hard Skills)
• Welcome Prep (Hard Skills)
• Call Handling (Hard Skills)
• Mail Management (Hard Skills)
• Information Support (Soft Skills)
• Staff Coordination (Soft Skills)

Job Summary: 

• Professionally answer and forward calls, meeting and greeting all visitors, ensuring correct signing in and health and safety procedures are followed.
• Ensure smooth running of the office, this may include meeting arrangement both internally and externally, room facilitation, catering and event support.
• Ensure the kitchen area is kept clean and tidy, replenish/order kitchen supplies, and load and unload the dishwasher throughout the day.
• Responsible for the maintenance of the phone system, allocating and removing staff from the system.
• Act as the super user for the travel online booking system and serve as the central point of contact for travel management.
• Arrange Hotel and Taxi bookings.
• Contact for requests from staff, contractors, third parties and Office Administration contacts (courier, office plants, stationery, etc.)
• Ensure and manage regular maintenance of specific office equipment, e.g., coffee machines, printers, water coolers and request/respond to “handyman” requests.
• Organise and assist with the management of Company events.
• Ensure stationery is fully stocked and order stationery supplies weekly in line with budgets.
• Draft and order business cards and Company printed stationery.
• Conduct Reception orientation for new starters.
• Ensure all actions are taken for any leavers.

Skills on Resume:

• Call Handling (Hard Skills)
• Visitor Greeting (Soft Skills)
• Office Coordination (Hard Skills)
• Kitchen Upkeep (Hard Skills)
• Phone System Admin (Hard Skills)
• Travel Booking (Hard Skills)
• Staff Support (Soft Skills)
• Event Assistance (Soft Skills)

Job Summary: 

• Assist with the management and filing of Facilities and Site Services scheduled work orders using the computer-based maintenance system PEMAC.
• Liaise with the HR Department and Business Units for the creation of New Employee Access Cards.
• Assist with the daily management of Card Access across the Dundalk Site.
• Prepare purchase orders and log committed monies and invoices for the Facilities Department (Ireland).
• Manage reception at Dundalk site (this will include meeting and greeting visitors and contractors, handling post, answering phone calls and redirecting).
• Take and circulate minutes from meetings.
• Keep the Line Manager informed on a regular basis of progress and any circumstances that alter agreed time scales and work schedules.

Skills on Resume:

• Work Order Filing (Hard Skills)
• Access Card Setup (Hard Skills)
• Card Access Control (Hard Skills)
• Purchase Processing (Hard Skills)
• Reception Management (Soft Skills)
• Minute Taking (Hard Skills)
• Progress Reporting (Soft Skills)
• Stakeholder Liaison (Soft Skills)

Job Summary: 

• Greet customers who arrive onsite.
• Ensure correct documentation is completed for visitors to comply with fire and safety regulations.
• Keep the reception area neat and tidy to present a professional image of the business.
• Apply customer service skills to ensure that all customers receive an appropriate response.
• Take ownership of all telephone calls and undertake the relevant tasks to complete the customer's requirements fully.
• Support areas of the business.

Skills on Resume:

• Customer Greeting (Soft Skills)
• Visitor Compliance (Hard Skills)
• Reception Upkeep (Hard Skills)
• Customer Service (Soft Skills)
• Call Ownership (Soft Skills)
• Task Completion (Hard Skills)
• Business Support (Soft Skills)
• Documentation Handling (Hard Skills)

Job Summary: 

• Ensure smooth running of the office, organise day-to-day activities, contribute to the planning and development of the support service, and maintain the required confidentiality of materials.
• Work on the school's SIMS system.
• Arrange meetings, taking minutes.
• Handle telephone calls with sensitivity and confidence, using initiative.
• Provide a full range of secretarial skills, including typing, copying, recording, filing and classification of materials using a computer to cover work generated by the Head, authorised members of staff and Governors.
• Receive and give any necessary training on new technology.
• Ensure the provision of a pleasant reception as the first point of contact for parents and visitors to the school.
• Deal with queries and provide information and advice about the school and school activities for parents, pupils and visitors both in person and by telephone.

Skills on Resume:

• Office Coordination (Hard Skills)
• SIMS Operation (Hard Skills)
• Meeting Minutes (Hard Skills)
• Call Handling (Soft Skills)
• Secretarial Support (Hard Skills)
• Tech Training (Soft Skills)
• Reception Service (Soft Skills)
• Information Support (Soft Skills)

Job Summary: 

• Act as the first point of contact, while on Reception, for all visitors to the Probation Office, promptly notifying the relevant staff member that their visitor has arrived.
• Handle telephone calls, take messages, and promptly direct them to the appropriate team.
• Answer all enquiries, while on Reception, relating to basic information about the Probation Service or the building, referring more technical enquiries to an appropriate manager.
• Deal with all mail items, incoming, outgoing and internal.
• Retain petty cash and travel warrants to reimburse offenders according to current policy.
• Provide a confidential and high-level administrative support service.

Skills on Resume:

• Visitor Reception (Soft Skills)
• Call Handling (Hard Skills)
• Enquiry Support (Soft Skills)
• Mail Management (Hard Skills)
• Petty Cash Control (Hard Skills)
• Travel Reimbursement (Hard Skills)
• Confidential Admin (Soft Skills)
• Team Coordination (Soft Skills)

Job Summary: 

• Welcome visitors and announce their arrival to all concerned.
• Answer reservation requests for meeting rooms and service calls from employees.
• Organize meeting and training rooms, which includes ordering and serving meals and refreshments, arranging tables, etc.)
• Ensure that meeting rooms, kitchen areas and the cafeteria are clean by performing spot checks to make sure that space can be used at all times.
• Ensure that meeting rooms are always ready for internal meetings or meetings with clients.
• Support administrative assistants on a daily basis in the execution of certain tasks, such as preparing documents or making travel arrangements for the office’s professionals.
• Maintain the efficient working order of appliances e.g., dishwashers, fridges, ice machines and coffee makers.
• Assist the team in coordinating internal events.

Skills on Resume:

• Visitor Reception (Soft Skills)
• Room Booking (Hard Skills)
• Room Setup (Hard Skills)
• Facility Checks (Hard Skills)
• Meeting Readiness (Hard Skills)
• Admin Support (Soft Skills)
• Appliance Maintenance (Hard Skills)
• Event Coordination (Soft Skills)

Job Summary: 

• Manage the Reception area in a neat and organized fashion.
• Assemble the iPad for visitors and lock up after hours.
• Greet everyone and assist visitors with signing.
• Answer and direct all incoming calls to the appropriate department or person.
• Respond to telephone and in-person requests.
• Supply validations, key cards, and building access to vendors and visitors.
• Send all recorded calls from the previous business day to each Branch Manager.
• Book meeting rooms, hotels, flights, and car rentals.
• Log in all FedEx and UPS deliveries and contact facilities for distribution.
• Create FedEx labels and certified mail.
• Order catered lunches for both small and large meetings.
• Open and close entryways (before and after hours).
• Update Managers, Supervisors, VP, SVP, and EVP email distribution list in the address book.
• Purchase anniversary awards, send them, and make an announcement to employees.
• Collect and enter expense reports for multiple departments.
• Assist in preparing weekly breakfast (cleaning fruits and setting up plates/utensils).
• Order special occasion gifts (Flowers).
• Purchase discounted tickets and sell to employees.

Skills on Resume:

• Reception Management (Soft Skills)
• Visitor Setup (Hard Skills)
• Visitor Assistance (Soft Skills)
• Call Handling (Hard Skills)
• Request Response (Soft Skills)
• Access Provision (Hard Skills)
• Call Distribution (Hard Skills)
• Travel Booking (Hard Skills)

Job Summary: 

• Manage a busy switchboard, ensuring all calls are dealt with in a professional, polite and friendly manner.
• Meet and greet all visitors, ensuring they gain a great first impression of the business.
• Create and distribute visitor passes.
• Manage and book all meeting rooms, ensuring facilities are accessible and presented professionally.
• Responsible for action reception inbox and responding to all emails.
• Provide a detailed handover for other Reception colleagues.

Skills on Resume:

• Switchboard Management (Hard Skills)
• Visitor Greeting (Soft Skills)
• Pass Issuing (Hard Skills)
• Room Booking (Hard Skills)
• Email Response (Hard Skills)
• Reception Handover (Soft Skills)
• Facility Presentation (Hard Skills)
• Customer Interaction (Soft Skills)

Job Summary: 

• Responsible for greeting clients and visitors.
• Answer the phone and transfer calls to the appropriate staff member.
• Receive and send out mail and courier packages.
• Manage the front office.
• Determine the nature of the visitors' business and provide appropriate information.
• Take messages and maintain an appointment log.
• Operate a telephone console to relay incoming, outgoing and intersystem calls.
• Accountable for opening and closing the office.
• Maintain a staff location list of staff at the client site.
• Responsible for general administrative duties as requested by administrative and client service staff.
• Responsible for booking meeting rooms.

Skills on Resume:

• Client Greeting (Soft Skills)
• Call Transfer (Hard Skills)
• Mail Handling (Hard Skills)
• Office Management (Hard Skills)
• Visitor Support (Soft Skills)
• Message Logging (Hard Skills)
• Console Operation (Hard Skills)
• Room Booking (Hard Skills)

Job Summary: 

• Greet clients and communicate their arrival to the appropriate person/s.
• Manage the relationship with and assist Uber Head Office service providers and suppliers.
• Act as the main point of contact for the office with internal and external stakeholders.
• Manage meeting rooms and room bookings.
• Ensure rooms are tidy, supplies are provided, and conference equipment is all functional.
• Assist with the new starter onboarding process.
• Provide WHS inductions for new staff.
• Order business cards, access cards, allocate lockers and arrange car parking.
• Process incoming and outgoing mail and couriers.
• Liaise with building management on building works and communicate with staff.
• Manage staff car parks.
• Order, monitor and maintain stationery and staff amenities, acting as Fire Warden and First Aid Officer for the Uber Sydney office.
• Supervise the purchase of JLL merchandise for the office.

Skills on Resume:

• Client Greeting (Soft Skills)
• Stakeholder Liaison (Soft Skills)
• Room Booking (Hard Skills)
• Room Maintenance (Hard Skills)
• Onboarding Support (Soft Skills)
• WHS Induction (Hard Skills)
• Mail Processing (Hard Skills)
• Amenities Management (Hard Skills)

Job Summary: 

• Welcome visitors to the office.
• Answer incoming phone calls in a timely and effective manner.
• Answer client and Insured queries effectively.
• Open and distribute incoming mail.
• Send outgoing mail and couriers.
• Manage the general inbox and distribute incoming emails appropriately.
• Ensure urgent emails and queries are actioned or referred in a timely manner.
• Update the Claims Management System.
• Retrieve and transfer files to and from the archive on request.
• Complete office errands, such as stationery orders and office supplies.
• Assist the Administration and Management Team with various tasks.

Skills on Resume:

• Visitor Welcome (Soft Skills)
• Call Handling (Hard Skills)
• Query Support (Soft Skills)
• Mail Processing (Hard Skills)
• Inbox Management (Hard Skills)
• Claims Updating (Hard Skills)
• File Retrieval (Hard Skills)
• Office Support (Soft Skills)

Job Summary: 

• Responsible for dealing with lunch money.
• Be in charge of data management.
• Responsible for managing SIMS.
• Responsible for logging student attendance.
• Arrange meetings and take minutes.
• Implement school safeguarding and health and safety.
• Assist with the management of all school events.
• Update the school’s databases and record internal data.
• Assist reception staff and office manager.
• Handle staff and parents’ enquiries.
• Manage registration forms and admissions.
• Ensure regulatory compliance.
• Procure stationery and office supplies.

Skills on Resume: 

• Lunch Handling (Hard Skills)
• Data Management (Hard Skills)
• SIMS Operation (Hard Skills)
• Attendance Logging (Hard Skills)
• Meeting Minutes (Hard Skills)
• Safeguarding Support (Soft Skills)
• Event Assistance (Soft Skills)
• Database Updating (Hard Skills)

Job Summary: 

• Meet and greet guests in a professional manner.
• Ensure that all telephone calls are answered timely, professional and routed through to the correct colleagues.
• Deal with incoming and outgoing post.
• Monitor the general email inbox and forward emails to relevant colleagues.
• Assist with the receipt of deliveries between the office building and the store's building.
• Coordinate the booking of meeting rooms, arrange refreshments, breakfasts, or lunches, and sign visitors in/out using the Entrysign system.
• Check of meeting rooms to ensure everything in order for the next meeting.
• Assist with ordering office supplies.
• Assist with other ad hoc duties to ensure the smooth running of the building and its facilities.

Skills on Resume:

• Guest Greeting (Soft Skills)
• Call Routing (Hard Skills)
• Mail Handling (Hard Skills)
• Inbox Monitoring (Hard Skills)
• Delivery Support (Hard Skills)
• Room Booking (Hard Skills)
• Room Checks (Hard Skills)
• Office Supplies (Hard Skills)

Job Summary: 

• Welcome on-site visitors, determine the nature of their business, and announce visitors to the appropriate staff while ensuring that all visitors are responded to rapidly by staff members so notified.
• Answer questions from all individuals who initiate contact with a clear, concise, thorough and professional style.
• Ensure proper and dependable functioning of security and telecommunications systems by following manufacturer instructions.
• Maintain and ensure the accuracy of employee and department staff directories for internal reference purposes.
• Safeguard all confidential information, including all information about patients' medical conditions and locations.
• Answer incoming telephone calls and determine the purpose of callers, then forward telephone calls to appropriate staff or department.
• Take and deliver messages or transfer calls to voicemail mail staff are unavailable.
• Answer questions about the organization and provide callers with the address, directions, and other information.
• Monitor visitor access, issue visitor badges, and maintain visitor log books with high accuracy.
• Update appointment calendars.
• Receive, sort, and route mail and internal publications.
• Take all steps necessary to prevent inappropriate or undesirable individuals from gaining access to interior facility locations.
• Notify authorities rapidly regarding any observed risks or safety subjects.
• Assist other individuals with clerical and administrative duties.
• Maintain a clean, neat, safe and visually pleasing reception and visitor area.
• Remain highly organized and take all steps necessary to enable immediate response to questions and requests.

Skills on Resume:

• Visitor Greeting (Soft Skills)
• Inquiry Support (Soft Skills)
• System Operation (Hard Skills)
• Call Routing (Hard Skills)
• Visitor Monitoring (Hard Skills)
• Mail Processing (Hard Skills)
• Security Oversight (Hard Skills)
• Admin Support (Soft Skills)

Job Summary: 

• Interact with patients, outside providers, and the public in person and via mail, telephone, email, and fax, providing registration and informational services and triaging requests.
• Greet patients and visitors in a friendly manner and notify appropriate parties of patient/visitor arrivals.
• Provide guidance in completing the registration process when a patient checks in for their appointment.
• Check the patient out from their appointment and ensure all necessary demographic and forms are complete to process insurance.
• Schedule new and follow-up patient appointments, in addition to sending out requests for new patient packets, medical records and insurance verification information.
• Obtain referrals and conduct eligibility and verification of benefits prior to the scheduled appointment, including Medicaid (EDS).
• Manage third-party websites to conduct these verifications.
• Record and verify any outstanding patient balance, answer incoming inquiries (calls, fax and email).
• Responsible for preparing daily schedules and profiles for the following day’s clinic, as well as ensuring provider schedules are up-to-date for clinic coverage.
• Serve as a backup for other front office functions.

Skills on Resume:

• Patient Interaction (Soft Skills)
• Visitor Greeting (Soft Skills)
• Registration Support (Hard Skills)
• Appointment Checkout (Hard Skills)
• Appointment Scheduling (Hard Skills)
• Insurance Verification (Hard Skills)
• Balance Inquiry Handling (Soft Skills)
• Schedule Preparation (Hard Skills)

Job Summary: 

• Manage incoming telephone calls and ensure that all enquiries are dealt with in a timely and efficient manner.
• Meet and greet all clients and visitors and maintain the reception area.
• Assist in preparing and setting up conference/meeting rooms.
• Coordinate catering for meetings and events.
• Book of the couriers and assisting with deliveries, parcels and mail.
• Responsible for the main point of contact for office facilities maintenance.
• Maintain facilities requests, including raising purchase orders, maintenance, inspection, service logs and managing contractors on site.
• Responsible for monitoring/ordering of office supplies.

Skills on Resume:

• Call Management (Hard Skills)
• Client Greeting (Soft Skills)
• Room Setup (Hard Skills)
• Catering Coordination (Soft Skills)
• Courier Handling (Hard Skills)
• Facilities Contact (Soft Skills)
• Maintenance Logging (Hard Skills)
• Supply Ordering (Hard Skills)

Job Summary: 

• Serve visitors by greeting, welcoming, registering and directing them appropriately.
• Provide information to callers regarding office address, operational hours and reception landline as per the GDPR regulations.
• Register and redirect all file correspondence to the specific departments.
• Ensure all specific facilities issues are logged and ensure remedial actions are completed proactively.
• Monitor and manage the deployment of services and action requests through the ticketing system.
• Support the Facility Manager and other FM staff for the monthly governance and any reports requested by CBRE and the client.
• Accountable for event management support (meetings, workshops, year-end parties, etc), set-up, catering, materials, etc.
• Own the appearance of space and conduct scheduled quality inspections to assess office appearance and conditions.
• Proactively ensure general office space is always tidy and presentable and instill a sense of ownership within the team.
• Deploy the use of standard operating procedures that ensure consistency of quality service delivery throughout the site, ensuring high quality visitor and Customer experience.
• Provide Technical support/assistance.
• Assist during larger moves and shuffles.
• Manage lost and found items.

Skills on Resume:

• Visitor Greeting (Soft Skills)
• Caller Information (Soft Skills)
• Mail Routing (Hard Skills)
• Facilities Logging (Hard Skills)
• Ticket Management (Hard Skills)
• Event Support (Soft Skills)
• Space Inspection (Hard Skills)
• Technical Assistance (Hard Skills)

Job Summary: 

• Achieve positive outcomes from Guest queries in a timely and efficient manner.
• Ensure an efficient reception experience for Guests, including check-in/out, and complete audit procedures.
• Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and/or other departments.
• Demonstrate a high level of customer service at all times.
• Attend appropriate training courses and assist with the Night Team's training and development efforts.
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy.
• Comply with hotel security, fire regulations and all health and safety legislation.
• Act in accordance with policies and procedures when working with front-of-house equipment and property management systems.
• Follow company brand standards.
• Assist other departments.

Skills on Resume:

• Guest Query Handling (Soft Skills)
• Reception Operations (Hard Skills)
• Feedback Communication (Soft Skills)
• Customer Service (Soft Skills)
• Training Support (Soft Skills)
• Hotel Knowledge (Hard Skills)
• Upselling Skills (Soft Skills)
• Payment Processing (Hard Skills)

Job Summary: 

• Support the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level.
• Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Take responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Deliver on departmental plans and objectives, where hotel initiatives and targets are achieved.
• Collaborate with their immediate report, ensuring that costs and inventory are controlled, and that productivity and performance levels are attained.
• Build and maintain effective working relationships whilst promoting the company culture and values.
• Ensure adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up.

Skills on Resume:

• Front Office Support (Hard Skills)
• Guest Assistance (Soft Skills)
• Task Ownership (Soft Skills)
• Plan Delivery (Hard Skills)
• Cost Control (Hard Skills)
• Team Relations (Soft Skills)
• Compliance Oversight (Hard Skills)
• Problem Resolution (Soft Skills)

Job Summary: 

• Meet and welcome clients, visitors and staff at the reception and announce them appropriately.
• Monitor and action reception inbox and ensure tasks are performed efficiently, accurately, professionally and in a timely manner.
• Manage bookings, including video conference bookings and events using the Events Management System (EMS), ensuring requests and catering are confirmed with users.
• Support National Switchboard coverage and provide back-up support.
• Assist with AV setup and support as per the firm's tier 1 procedure guides, and assist with troubleshooting and escalation.
• Support clients and staff with physical and virtual connections, presentation and self-view displays, and audio requirements.
• Develop and maintain trusted relationships with team members, partners and stakeholders across the firm.

Skills on Resume:

• Client Greeting (Soft Skills)
• Inbox Management (Hard Skills)
• Booking Coordination (Hard Skills)
• Switchboard Support (Hard Skills)
• AV Setup (Hard Skills)
• Connection Support (Hard Skills)
• Stakeholder Relations (Soft Skills)
• Event Handling (Soft Skills)

Job Summary: 

• Receive and forward incoming phone calls to staff.
• Receive incoming courier packages.
• Set up outgoing domestic and international courier packages.
• Compile complete invoice packages (packing lists/invoices, waybills/proof of delivery).
• Fill completed invoice packages into customer files.
• Daily reconciliation of sales invoices and payments for small sales departments.
• Support for the accounts receivable person.
• Cover other admin staff during vacation or sick days.

Skills on Resume:

• Call Forwarding (Hard Skills)
• Courier Handling (Hard Skills)
• Package Setup (Hard Skills)
• Invoice Compilation (Hard Skills)
• File Management (Hard Skills)
• Sales Reconciliation (Hard Skills)
• AR Support (Hard Skills)
• Admin Coverage (Soft Skills)

Job Summary: 

• Meet and greet patients, providing a great first impression.
• Book and amend appointments, answer the phone, and update patient records.
• Support the Practice Manager and clinical team with the smooth running of the practice.
• Make patients aware of dental services and offers.
• Responsible for handling payments.
• Access sensitive information whilst maintaining patient confidentiality.

Skills on Resume:

• Patient Greeting (Soft Skills)
• Appointment Booking (Hard Skills)
• Record Updating (Hard Skills)
• Practice Support (Soft Skills)
• Service Awareness (Soft Skills)
• Payment Handling (Hard Skills)
• Confidentiality Compliance (Soft Skills)
• Phone Handling (Hard Skills)

Job Summary: 

• Greet persons entering the building and direct them to the correct destination.
• Manage the room booking process, maintaining an appointment diary.
• Organise meeting room bookings.
• Ensure the reception area is presentable and tidy.
• Answer and direct phone calls or relay messages.
• Sort and distribute the post.
• Provide information to callers, e.g., directions, standard information about the Company.
• Monitor visitor access and help maintain security awareness.
• Provide some general administrative support to the HR Manager.
• Arrange appropriate refreshments and catering for room bookings.
• Manage stationery ordering and issuing.
• Arrange travel arrangements for the management team, liaising with managers directly.
• Maintain stock items in the kitchen area.
• Support with administrative duties for other departments.

Skills on Resume:

• Visitor Direction (Soft Skills)
• Room Booking (Hard Skills)
• Reception Upkeep (Hard Skills)
• Call Handling (Hard Skills)
• Mail Distribution (Hard Skills)
• Caller Information (Soft Skills)
• Visitor Monitoring (Hard Skills)
• Admin Support (Soft Skills)

Job Summary: 

• Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs.
• Ensure guests and visitors to the site are greeted with a courteous, friendly manner with informed by their host promptly.
• Ensure the image of the front of house is maintained.
• Process and monitor requests to book meeting rooms/training rooms, ensuring all requirements are satisfied (AV, seating layout, hospitality, climate).
• Monitor conference room booking system, ensure delivery of a proactive and professional service to clients.
• Log, monitor, update helpdesk calls for faults and required improvements, update and complete.
• Maintain and actively work on the Reception filing system, keeping it up to date and within the CBRE procedure.
• Ensure that clients' security and emergency procedures are adhered to at all times, taking an active role in an evacuation of the building as laid down in the Incident Control procedures.
• Liaise with security to ensure overall service to users in the building is maintained.
• Maintain security and safety standards, ensuring that visitors are escorted and contractors do not have access to areas without the appropriate authorisation or supervision maintained.
• Continually communicate building issues to end users, the client and the CBRE Management team.
• Escalate urgent issues identified through to the Facilities Supervisor.
• Monitor and procure stationery office consumables.
• Work within the requirements of the clients/CBRE Health and Safety Policy, ensuring that all non-conformances and opportunities for improvement are reported to the Facilities Management Team.
• Work with and support other members of the team.
• Follow all Health and Safety and Environmental requirements that are defined in work instructions or communicated in training.
• Carry out any other reasonable tasks as requested by the CBRE FM team.
• Work with other team members of the FM team within the Region and the UK.

Skills on Resume:

• Visitor Service (Soft Skills)
• Front House Image (Hard Skills)
• Room Booking (Hard Skills)
• Helpdesk Logging (Hard Skills)
• Security Compliance (Hard Skills)
• Issue Escalation (Soft Skills)
• Stationery Procurement (Hard Skills)
• Team Support (Soft Skills)

Job Summary: 

• Work in a team-oriented and safety-conscious environment. “Safety First” expectations include, but are not limited to Observation Process and all company/site safety guidelines and procedures.
• Assist the Account Manager and Supervisors, client and tenants in a variety of administrative matters.
• Perform and maintain records, logs, checklists, reports, forms, memos, and other materials.
• Complete, gather, process and file documents relating to site contract requirements.
• Maintain all personnel and company files in an updated and orderly manner.
• Perform work that is confidential in nature, such as employment applications, new hires, wages, terminations, performance evaluations, etc.
• Create spreadsheets including formulas, links using Microsoft Excel.
• Assist staff and clients with questions relating to tenant space.
• Utilize the computer, type and design general correspondence, memos, charts, tables, graphs, business plans, etc.
• Proofread copies for spelling, grammar, and layout, making appropriate changes.
• Responsible for the accuracy and clarity of the final copy.
• Maintain adherence to the published work schedule while being flexible in hours based on workload.
• Communicate with employees and customers to effectively accomplish assigned tasks.
• Work without direct supervision on daily assigned work.
• Perform other work as defined by the company and/or customer.

Skills on Resume:

• Team Safety (Soft Skills)
• Admin Assistance (Soft Skills)
• Record Management (Hard Skills)
• Contract Filing (Hard Skills)
• Personnel Files (Hard Skills)
• Confidential Handling (Soft Skills)
• Excel Skills (Hard Skills)
• Client Support (Soft Skills)

Job Summary: 

• Get patients to come into the office, and warmly connect with them during any time spent in the reception area.
• Provide a good “First Impression” for patients through professional, friendly, and hospitable interaction.
• Help ensure office success by getting patients into the office through excellent telephone skills.
• Interact with individuals in the reception area during their wait time.
• Schedule appointments in accordance with dental office parameters.
• Answer telephones in a thorough and timely manner.
• Perform tasks with accuracy, attention to detail, and within specified periods.

Skills on Resume:

• Patient Greeting (Soft Skills)
• First Impression (Soft Skills)
• Call Skills (Hard Skills)
• Reception Interaction (Soft Skills)
• Appointment Scheduling (Hard Skills)
• Phone Handling (Hard Skills)
• Task Accuracy (Hard Skills)
• Attention Detail (Soft Skills)

Job Summary: 

• Answer all incoming telephone lines.
• Screen and transfer calls.
• Take and relay messages in a detail-oriented and efficient manner.
• Greet and announce guests courteously.
• Responsible for all incoming and outgoing daily mail duties.
• Prepare month-end reports for accounting.
• Maintain a front desk copy of the Corporate Contracts files.
• Update and maintain conference room schedules.
• Copy and files maintain a detail-oriented personal presentation.

Skills on Resume:

• Call Handling (Hard Skills)
• Call Screening (Hard Skills)
• Message Taking (Hard Skills)
• Guest Greeting (Soft Skills)
• Mail Processing (Hard Skills)
• Report Preparation (Hard Skills)
• Contract Filing (Hard Skills)
• Room Scheduling (Hard Skills)

Job Summary: 

• Answer and attend to phone calls, transfer and provide customer liaison.
• Responsible for message management.
• Greet and maintain an efficient front reception desk.
• Accountable for preparing meeting rooms.
• Accountable for monitoring the email inbox.

Skills on Resume:

• Call Handling (Hard Skills)
• Customer Liaison (Soft Skills)
• Message Management (Hard Skills)
• Reception Service (Soft Skills)
• Room Setup (Hard Skills)
• Inbox Monitoring (Hard Skills)
• Front Desk Support (Soft Skills)
• Call Transfer (Hard Skills)

Job Summary: 

• Answer incoming calls and direct them to the right department.
• Responsible for monitoring the inbox.
• Responsible for meeting and greeting guests.
• Accountable for organising and maintaining the reception area.
• Be in charge of ordering office supplies.

Skills on Resume:

• Call Handling (Hard Skills)
• Inbox Monitoring (Hard Skills)
• Guest Greeting (Soft Skills)
• Reception Upkeep (Hard Skills)
• Supply Ordering (Hard Skills)
• Call Routing (Hard Skills)
• Customer Interaction (Soft Skills)
• Office Support (Soft Skills)

Job Summary: 

• Keep the working area of the post holder tidy, i.e., the whole of the reception area and drivers' waiting room.
• Ensure that all work is carried out legally.
• Comply with the Company risk assessment strategies.
• Carry out all duties in an efficient and courteous manner and ensure all queries are dealt with promptly.
• Ensure that all paperwork associated with the department is completed correctly and passed on to the correct department on time.
• Adhere to time schedules and all targets.
• Answer all incoming calls as promptly, always in an efficient, helpful and pleasant manner and transfer to the appropriate department, taking messages.
• Meet and greet visitors to the premises in an efficient, courteous and helpful manner and ensure they are dealt with promptly by the person they are visiting or someone in their place.
• Ensure there is an efficient handover to those providing cover.
• Carry out various administration tasks for departments within the depot.
• Ensure that brochure stock levels are sufficient and re-order on the manager’s authorisation.
• Generally assist with marketing.
• Book accommodation for staff/visitors.
• Order stationery/uniform and keep stock to the level agreed with the manager.

Skills on Resume:

• Reception Upkeep (Hard Skills)
• Legal Compliance (Hard Skills)
• Query Handling (Soft Skills)
• Paperwork Processing (Hard Skills)
• Call Management (Hard Skills)
• Visitor Greeting (Soft Skills)
• Admin Support (Soft Skills)
• Stock Ordering (Hard Skills)

Job Summary: 

• Draft documents as requested by Clinical Supervisor.
• Answer telephone calls.
• Develop and implement organized filing systems.
• Perform all other office tasks.
• Greet patients in person at the front desk.
• Assist staff in creating materials for sessions.
• Accountable for detail-oriented work with an ability to multitask, think on my feet, and problem-solve.

Skills on Resume:

• Document Drafting (Hard Skills)
• Call Handling (Hard Skills)
• Filing System (Hard Skills)
• Office Tasks (Soft Skills)
• Patient Greeting (Soft Skills)
• Session Materials (Hard Skills)
• Multitasking Skills (Soft Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Answer the multiline phone system.
• Transfer calls to various employees throughout the office.
• Resolve minor issues as they arise.
• Distribute supplies such as gloves/soap to aides.
• Receive and route documentation such as duty sheets.

Skills on Resume:

• Call Handling (Hard Skills)
• Call Transfer (Hard Skills)
• Issue Resolution (Soft Skills)
• Supply Distribution (Hard Skills)
• Document Routing (Hard Skills)
• Multiline Operation (Hard Skills)
• Aide Support (Soft Skills)
• Office Assistance (Soft Skills)

Job Summary: 

• Handle incoming calls (external and internal) quickly and effectively, which includes taking messages and transferring calls.
• Manage the flow of visitors to the office, ensuring all have a valid reason for entering the suite to maintain the safety and security of personnel and equipment.
• Maintain the conference room schedule through the Converge system and coordinate catering/equipment needs.
• Handle catering services for the office (office/client meetings, office functions) and reconcile billing.
• Coordinate services and establish and maintain relationships with catering vendors.
• Maintain tracking of spend against the master budget and update spreadsheets indicating date, time, and location of deliveries.
• Serve as a liaison between the office and building for issues with the suite, such as visitor registration and HVAC.

Skills on Resume:

• Call Handling (Hard Skills)
• Visitor Control (Hard Skills)
• Room Scheduling (Hard Skills)
• Catering Coordination (Soft Skills)
• Vendor Relations (Soft Skills)
• Budget Tracking (Hard Skills)
• Delivery Logging (Hard Skills)
• Building Liaison (Soft Skills)

Job Summary: 

• Welcome day visitors and tenants and act as a host to them.
• Share reception duties to be the first point of contact, welcoming visitors and general reception duties.
• Take room booking enquiries by telephone, email, or face to face, and ensure accurate input to the booking system.
• Set up and troubleshoot technology and audiovisual equipment required for presentations and events.
• Assist with the preparation of meeting rooms before hires and clear at the end, including manual activity for furniture movement.

Skills on Resume:

• Visitor Hosting (Soft Skills)
• Reception Duties (Soft Skills)
• Room Booking (Hard Skills)
• AV Setup (Hard Skills)
• Room Preparation (Hard Skills)
• Tech Troubleshooting (Hard Skills)
• Booking Support (Soft Skills)
• Furniture Handling (Hard Skills)

Job Summary: 

• Responsible for greeting visitors.
• Demonstrate excellent communication skills.
• Ensure excellent spelling and grammar.
• Demonstrate a sense of urgency and prioritize effectively.
• Respond to inquiries, providing excellent customer service.
• Receive, review, and distribute incoming mail according to specified procedures.
• Maintain various office files and provide general office filing support.

Skills on Resume:

• Visitor Greeting (Soft Skills)
• Communication Skills (Soft Skills)
• Writing Accuracy (Hard Skills)
• Urgency Prioritization (Soft Skills)
• Customer Service (Soft Skills)
• Mail Processing (Hard Skills)
• File Management (Hard Skills)
• Office Support (Soft Skills)

Job Summary: 

• Answer multi-line phone system, incoming calls in a courteous and confident manner.
• Call prospects, clients, vendors, and staff as directed by administration.
• Utilize computer skills for data review, data entry, and report generation.
• Prepare conference facilities, lobby, and public spaces prior to and following visitors.
• Ensure that guests are comfortable while waiting, including offering guests coffee or water.
• Offer prospects, clients, vendors, and staff courteous phone transfers.

Skills on Resume:

• Call Handling (Hard Skills)
• Outbound Calling (Hard Skills)
• Data Entry (Hard Skills)
• Report Generation (Hard Skills)
• Room Preparation (Hard Skills)
• Guest Comfort (Soft Skills)
• Phone Transfers (Hard Skills)
• Lobby Upkeep (Hard Skills)

Job Summary: 

• Manage front desk operations such as answering multiple phone lines, greeting visitors, and performing check-in and check-out procedures for cleared individuals.
• Coordinate and prepare travel arrangements and reimbursements in the Defense Travel System (DTS).
• Coordinate travel requirements to include local, domestic and international destinations.
• Organize, coordinate, and assist with conferences, meetings, seminars, and other events.
• Maintain schedules, appointments, meetings, and calendars for customer Program Managers.
• Prepare and compose correspondence, reports and other written products.
• Proofread and edit internal and external communication and correspondence for assigned customer Program Managers.
• Gather, maintain, and analyze data for various purposes.

Skills on Resume:

• Front Desk Operations (Hard Skills)
• Travel Coordination (Hard Skills)
• DTS Management (Hard Skills)
• Event Support (Soft Skills)
• Schedule Management (Hard Skills)
• Correspondence Prep (Hard Skills)
• Proofreading Skills (Hard Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Answer the telephone and direct calls.
• Greet office visitors.
• Maintain conference room calendars.
• Prepare conference rooms for meetings and assist with catering requests.
• Receive and sort FedEx, UPS and other deliveries.
• Supply requisition and inventory.
• Copy, scan and print requests.
• Prepare reports and close files.
• Assist with vendor billing and check requests.
• Provide general administrative and clerical support.

Skills on Resume:

• Call Handling (Hard Skills)
• Visitor Greeting (Soft Skills)
• Room Scheduling (Hard Skills)
• Room Setup (Hard Skills)
• Delivery Handling (Hard Skills)
• Supply Inventory (Hard Skills)
• Document Processing (Hard Skills)
• Admin Support (Soft Skills)

Job Summary: 

• Report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.
• Demonstrate pride in the workplace with a high level of commitment.
• Treat all guests and colleagues in a polite and courteous manner at all times.
• Give full cooperation to all guests, and assist in a prompt, caring and helpful manner.
• Anticipate guests’ needs and react to these to enhance guest satisfaction.
• Promote a helpful and professional image to the internal and external customers.
• Ascertain a high degree of guest satisfaction (to receive zero complaints about the department).
• Use guest names whenever appropriate.
• Maintain good knowledge of all room types, hotel facilities and hours of operation, as well as restaurants, shops, and function rooms.
• Stay well-informed about special functions and events held in the hotel on a daily basis.
• Be aware of the hotel management, their office location, role and availability.
• Comply with the hotel's legal requirements for fire, bomb threats and Health and Safety.
• Attend all training sessions.
• Keep work areas clean and tidy at all times.
• Fully aware of the national history of Dubai, places of interest, shopping areas, etc.
• Maintain professional confidentiality and never disclose any secrets pertaining to the Company.
• Carry out any reasonable duties as requested by a senior manager.
• Ensure that the Hotel and Wyndham Hotel Group standards are followed as trained.

Skills on Resume:

• Guest Courtesy (Soft Skills)
• Workplace Professionalism (Soft Skills)
• Guest Assistance (Soft Skills)
• Need Anticipation (Soft Skills)
• Hotel Knowledge (Hard Skills)
• Event Awareness (Hard Skills)
• Safety Compliance (Hard Skills)
• Confidentiality Handling (Soft Skills)

Job Summary: 

• Welcome guests to the hotel using the Hotel and Wyndham Hotel Group standards.
• Resolve and log guests' complaints or promptly pass them to the right managerial level if unable to do so.
• Check in and register guests accurately in accordance with established policy and procedures.
• Copy and accurately file the guest's passport upon arrival, ensuring legal compliance.
• Be aware of the Hotel occupancy and average room rate today, month to date and performance against budget requirements.
• Be aware of the concierge desk, business center, guest relations and Loyalty Club policies and procedures to back up.
• Act as a salesperson and anticipate guests' needs when offering a room.
• Follow country and company legal requirements and procedures.
• Maintain cash float, according to the department standard.
• File correspondence, forms, etc, on the spot to guarantee a tidy and organized desk.
• Communicate and inform previous and future shifts to be maintained through the Front Office Logbook.
• Actively participate in increasing hotel revenue through upselling, walk-in and selling additional services.
• Enforce and follow the hotel credit policy.
• Update OPERA immediately with any changes.
• Liaise with Reservations, ensuring Reception is fully updated on today’s arrivals.
• Carry out all tasks on the daily checklist efficiently and thoroughly.
• Handle all tasks given by the Front Office Supervisor, Duty Manager, or Front Office Manager.
• Liaise with all departments required to assist in the efficient, pleasant and comfortable arrival, stay, and departure of guests.

Skills on Resume:

• Guest Welcome (Soft Skills)
• Complaint Resolution (Soft Skills)
• Guest Check-in (Hard Skills)
• Legal Compliance (Hard Skills)
• Hotel Awareness (Hard Skills)
• Upselling Skills (Soft Skills)
• Cash Handling (Hard Skills)
• Desk Organization (Hard Skills)

Job Summary: 

• Coordinate meetings, including booking of meeting rooms through Outlook and an electronic schedule management system, and arrange for required catering, room set up and video conference requirements.
• Manage inbound and outbound mail and courier deliveries, including tracking of mail.
• Compile client document packages and deliverables for distribution.
• Photocopy, print, scan and electronically file documents.
• Coordinate, prepare, edit and/or proofread correspondence, and provide administrative support to Marketing, Management and Administration teams.
• Work independently and within a team environment to produce accurate high high-quality client deliverables.

Skills on Resume:

• Meeting Coordination (Hard Skills)
• Mail Management (Hard Skills)
• Document Packaging (Hard Skills)
• Document Processing (Hard Skills)
• Correspondence Support (Hard Skills)
• Proofreading Skills (Hard Skills)
• Team Collaboration (Soft Skills)
• Client Deliverables (Soft Skills)

Job Summary: 

• Answer and direct telephone calls.
• Work with the internal database to enter and categorize data.
• Ship material to the customer base.
• Assist the marketing department with coordinating events/registrations for events.
• Assist the sales department with processing orders and software licensing.

Skills on Resume:

• Call Handling (Hard Skills)
• Data Entry (Hard Skills)
• Material Shipping (Hard Skills)
• Event Coordination (Soft Skills)
• Order Processing (Hard Skills)
• License Support (Hard Skills)
• Customer Support (Soft Skills)
• Admin Assistance (Soft Skills)

Job Summary: 

• Manage phone lines, answer and direct all incoming phone calls.
• Assist with monitoring COVID-19 safety protocols.
• Oversee office supplies and equipment, and obtain vendor quotes.
• Order lunches for in-office partners.
• Maintain internal files and confidential documents.
• Ensure organization of common areas, including the kitchen, reception, and conference rooms.
• Receive and route incoming packages, mail, and correspondence.
• Assist Office Managers with additional projects and tasks.

Skills on Resume:

• Call Management (Hard Skills)
• Safety Protocols (Hard Skills)
• Supply Oversight (Hard Skills)
• Lunch Ordering (Soft Skills)
• File Management (Hard Skills)
• Area Organization (Hard Skills)
• Package Handling (Hard Skills)
• Office Support (Soft Skills)

Job Summary: 

• Welcome visitors by greeting them in person or by phone.
• Answer and transfer inbound calls through Microsoft Teams.
• Perform administrative and clerical tasks, such as filing and typing.
• Manage a multi-line phone system.
• Maintain a safe and clean reception area.
• Coordinate mail and incoming packages.

Skills on Resume:

• Visitor Greeting (Soft Skills)
• Call Transfer (Hard Skills)
• Admin Tasks (Hard Skills)
• Multiline Operation (Hard Skills)
• Reception Upkeep (Hard Skills)
• Mail Coordination (Hard Skills)
• Package Handling (Hard Skills)
• Office Support (Soft Skills)

Job Summary: 

• Proactively assist residents, families, visitors, and employees with questions or problems, resulting in a positive experience, greet all visitors and answer incoming calls in a professional and respectful manner.
• Monitor entry area for visitors and guests, greet and direct, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, and assist with residents who request assistance with mailing letters and packages.
• Manage the lobby, monitor and ensure the desk and lobby are clean and neat, create a comfortable, inviting area, assist the activity director and/or others in promoting activities with residents in the lobby.
• Respond to inquiries and/or tours when the Community Relations Director, Executive Director and Resident Care Directors are not available, and facilitate experiences/tours of the community.
• Promote and encourage residents to participate in activities.
• Follow and communicate company policies and procedures.

Skills on Resume:

• Resident Assistance (Soft Skills)
• Visitor Greeting (Soft Skills)
• Call Handling (Hard Skills)
• Package Support (Hard Skills)
• Lobby Management (Hard Skills)
• Activity Promotion (Soft Skills)
• Tour Support (Soft Skills)
• Policy Communication (Hard Skills)

Job Summary: 

• Greet all persons entering the facility in a professional and courteous manner.
• Inform, guides, directs and otherwise assists residents, visitors, staff, guests, and vendors.
• Notify supervisor of any unsafe or perceived safety issues.
• Answer the telephone politely and attentively, screen calls, route calls, and take messages for residents and employees in a courteous manner.
• Send and receive fax transmissions, emails, scanned documents, and mail.
• Ensure the resident/tenant directory is accurate and up to date.
• Route resident and office mail to appropriate parties.
• Provide support to the business office and other management staff.
• Prepare special reports, documents, and correspondence, and provide clerical assistance from various departments and staff.

Skills on Resume:

• Visitor Greeting (Soft Skills)
• Resident Assistance (Soft Skills)
• Safety Reporting (Soft Skills)
• Call Handling (Hard Skills)
• Document Transmission (Hard Skills)
• Directory Updating (Hard Skills)
• Mail Routing (Hard Skills)
• Clerical Support (Soft Skills)

Job Summary: 

• Responsible for answering phones.
• Accountable for greeting and assisting clients.
• Receive tax information from clients and present and review tax returns with clients when they pick up.
• Receive and record customer payments.
• Be in charge of assembling tax returns and verifying the accuracy of data.

Skills on Resume:

• Phone Handling (Hard Skills)
• Client Greeting (Soft Skills)
• Tax Intake (Hard Skills)
• Return Review (Hard Skills)
• Payment Recording (Hard Skills)
• Return Assembly (Hard Skills)
• Data Verification (Hard Skills)
• Client Assistance (Soft Skills)

Job Summary: 

• Welcome and register visitors.
• Receive incoming calls and connect to the proper parties.
• Receive and relay messages.
• Maintain the telecommunication system by following the manufacturer’s instructions for house phone and console operation.
• Maintain the cleanliness and order of areas in and about the reception area, break room, conference room, and copy room.
• Sort and distribute incoming mail into appropriate mailboxes.
• Receive and alert the proper parties of deliveries.
• Ensure operation of office equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
• Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
• Enter Certificate of Insurance data into the master list.
• Serve as time stamp entry backup for EM and SCP orders.
• Match check copies and invoices for AR (accounts receivable).
• Assist with various office projects.

Skills on Resume:

• Visitor Registration (Hard Skills)
• Call Handling (Hard Skills)
• Message Relay (Hard Skills)
• System Operation (Hard Skills)
• Area Upkeep (Hard Skills)
• Mail Distribution (Hard Skills)
• Delivery Alerts (Soft Skills)
• Equipment Maintenance (Hard Skills)

Job Summary: 

• Greet all visitors in a friendly, courteous and professional manner.
• Assist with general office needs, postage, copies, faxes, and mail distribution.
• Maintain and optimize the daily schedule.
• Answer incoming calls and place calls.
• Answer phone calls utilizing a multi‐line telephone system.
• Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, and transferring calls to appropriate staff.
• Ensure thorough records are maintained by documenting discussions, messages and actions taken to process inquiries.
• Resolve patient issues through independent problem-solving and with a goal of first call.

Skills on Resume:

• Visitor Greeting (Soft Skills)
• Office Assistance (Soft Skills)
• Schedule Management (Hard Skills)
• Call Handling (Hard Skills)
• Multiline Operation (Hard Skills)
• Request Processing (Hard Skills)
• Record Documentation (Hard Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Provide professional receptionist services to external and internal stakeholders.
• Respond to a range of customer enquiries in a professional manner, mostly over the phone.
• Act as the first point of contact for all visitors to the site, including client appointments.
• Handle day-to-day postage, couriers, deliveries and other administrative support services to support the organisation.
• Greet, interact, and assist visitors and customers.
• Support the team by gathering, reviewing, and preparing documents, maintaining accounts, setting up appointments, and assembling document packages.
• Receive, sort and route mail.
• Order and maintain office supplies and equipment.

Skills on Resume:

• Reception Services (Soft Skills)
• Call Response (Hard Skills)
• Visitor Coordination (Soft Skills)
• Courier Handling (Hard Skills)
• Customer Assistance (Soft Skills)
• Document Preparation (Hard Skills)
• Mail Routing (Hard Skills)
• Supply Management (Hard Skills)

Job Summary: 

• Consistently performing hotel reception duties, preparing items for guest arrival and departure and providing informative and accurate advice and guidance for guests.
• Work independently and as part of a team, providing informative and accurate advice and guidance for guests looking to book or discuss their future holiday at any of the hotels or villages, allowing them to talk in confidence and book their next break.
• Focus on guests and maintain a positive, problem-solving attitude at all times.
• Provide a safe, secure and appealing environment for guests and team, through adhering to the company's Health and Safety policies.
• Oversee and answer all incoming phone calls.
• Bring a sense of urgency and prioritization skills.
• Order office and kitchen supplies.

Skills on Resume:

• Reception Duties (Hard Skills)
• Guest Guidance (Soft Skills)
• Holiday Booking (Hard Skills)
• Problem Solving (Soft Skills)
• Safety Compliance (Hard Skills)
• Call Handling (Hard Skills)
• Prioritization Skills (Soft Skills)
• Supply Ordering (Hard Skills)

Job Summary: 

• Answer incoming customer phone calls.
• Responsible for transfer calls.
• Handle general enquiries.
• Responsible for admin support.
• Update service reports.
• Cover showroom assistant duties.
• Route all incoming phone calls to the appropriate individuals.
• Create a welcoming environment for visitors.

Skills on Resume:

• Call Handling (Hard Skills)
• Call Transfer (Hard Skills)
• Enquiry Support (Soft Skills)
• Admin Support (Soft Skills)
• Report Updating (Hard Skills)
• Showroom Assistance (Soft Skills)
• Call Routing (Hard Skills)
• Visitor Welcome (Soft Skills)

Job Summary: 

• Greet visitors, answer incoming phone calls, and emails from internal/external clients and direct them to relevant attorneys/staff.
• Communicate clearly, effectively and professionally with lawyers, clients, staff, vendors, and building management, both verbally and in written format.
• Identify and respond to customer/client issues/problems in a timely manner, anticipate customer service needs of clients, and seek feedback/follow-up.
• Answer all incoming phone calls.
• Arrange, review, and distribute incoming mail according to specified procedures.
• Create a fantastic first impression for visitors.

Skills on Resume:

• Visitor Greeting (Soft Skills)
• Call Handling (Hard Skills)
• Email Response (Hard Skills)
• Professional Communication (Soft Skills)
• Client Support (Soft Skills)
• Mail Distribution (Hard Skills)
• Issue Resolution (Soft Skills)
• First Impression (Soft Skills)