CLINIC RECEPTIONIST RESUME EXAMPLE
Updated: Aug 12, 2024 - The Clinic Receptionist handles numerous duties such as preparing patient documentation, coordinating orthotic purchases, and scheduling appointments for healthcare services. This role also involves operating the clinic's main switchboard, delivering excellent customer service, and maintaining clinic cleanliness. Additionally, the receptionist trains new staff and enhances client experiences through attentive support.
Tips for Clinic Receptionist Skills and Responsibilities on a Resume
1. Clinic Receptionist, Greenwood Medical Center, Springfield, IL
Job Summary:
- Greets approximately 100 patients per day.
- Manages the daily patient flow through the recording of demographics onto a patient management computer system.
- Handles and resolves ongoing patient issues and problems with patients
- Processes cash receipts by taking payment from each patient and recording amounts received in the billing system.
- Makes changes and issues receipts.
- Calls patients regarding overdue accounts/collections.
- Completes daily bank deposit including correction of input errors, balancing to system report and filling out deposit slip
- Balances cash receipts for all external clinics and prepares bank deposits as assigned
- Schedules virtual appointments via Zoom or Microsoft Teams
Skills on Resume:
- Patient Greeting (Soft Skills)
- Data Management (Hard Skills)
- Issue Resolution (Soft Skills)
- Cash Handling (Hard Skills)
- Debt Collection (Hard Skills)
- Financial Reconciliation (Hard Skills)
- Appointment Scheduling (Hard Skills)
- Bank Deposits (Hard Skills)
2. Clinic Receptionist, Riverside Health Clinic, Reno, NV
Job Summary:
- Prepares new patient documentation packages including retrieving appropriate forms and assembling into file packages
- Acts as a liaison for orthotic purchases.
- Calls the company, arranges pick-up, and notifies intern/clinician when orthotics arrive
- Books patient appointments and facilities in the clinic for the Registered Massage Therapist and Acupuncture provider
- Acts as a main switchboard operator for the clinic area, answering telephones and transferring calls.
- Provides customer service information
- Trains new reception staff in clinic procedures and computer systems
- Assist practitioner and therapist and act as a chaperone
- Offer refreshment and contribute to an excellent client experience according to the company’s customer care standards.
Skills on Resume:
- Documentation Preparation (Hard Skills)
- Liaison Duties (Soft Skills)
- Logistics Coordination (Hard Skills)
- Appointment Scheduling (Hard Skills)
- Switchboard Operation (Hard Skills)
- Customer Service (Soft Skills)
- Staff Training (Soft Skills)
- Client Assistance (Soft Skills)
3. Clinic Receptionist, Maple Leaf Wellness, Eugene, OR
Job Summary:
- Greeting welcoming clients and managing correspondence
- Carrying out requests from management
- Answering inquiries (emails, phone calls, social media, etc)
- Audit equipment, cleanliness and hygiene.
- Keep the clinic clean and immaculate.
- Set up the clinic, reception, doctors’ rooms, and treatment rooms ready for each day.
- Booking appointments and maintaining the computerized diary system.
- Updating customer information and using the system to maximize clinic efficiency and promote customer offers.
- Ensure daily, weekly and monthly paperwork is completed accurately and on time.
- Ensure cashing up and banking are completed accurately and banked daily.
- Selling product ranges, gift vouchers and courses of treatments are an essential part of everyday role.
Skills on Resume:
- Client Greeting (Soft Skills)
- Management Support (Soft Skills)
- Inquiry Response (Soft Skills)
- Equipment Audit (Hard Skills)
- Facility Maintenance (Hard Skills)
- Appointment Booking (Hard Skills)
- Data Management (Hard Skills)
- Sales Execution (Soft Skills)