Job Summary: 

• Works with the Clinic Owner regularly to develop, implement and enforce operational plans for the clinic.
• Assesses the quality of patient care in the areas and stresses quality care, with the safety and comfort of patients as a top priority.
• Provides support to the medical staff in resolving business and operational problems.
• Acts as a liaison between staff and medical providers in planning and addressing service and quality issues.
• Interviews, hires, and orients staff and ensures onboarding of new employees and annual compliance training is up to date with policies.
• Supervises non-medical staff, conducting periodic performance evaluations, mentoring and coaching staff members, and weighing in on disciplinary matters. 
• Supervise daily work of the Front Office and Billing Office.
• Coordinates and assures adequate staffing daily.
• Regularly works in the office during business hours.
• Oversees and encourages process improvement, including scheduling of staff time for training and team meetings.

Skills on Resume: 

• Operational Planning (Hard Skills)
• Quality Care Management (Hard Skills)
• Problem Resolution (Hard Skills)
• Communication and Liaison (Soft Skills)
• Staff Management (Hard Skills)
• Office Operations Supervision (Hard Skills)
• Staffing Coordination (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Manages the medical providers, the aesthetic providers, the nurses, the medical assistants, the office staff, the billing staff, and the marketing staff.
• Conducts regular staff informational and education meetings.
• Continually assess the IT status and IT workings of the clinic to make sure the technology systems are working, secure, and meeting the needs of the clinic and staff.
• Oversees and is well versed as to the appointment schedules, making sure the clinic has the appropriate nursing-to-patient ratio and that schedules are optimized for each medical provider to reach full medical care potential.
• Acts as a liaison to resolve scheduling/appointment problems.
• Acts as a liaison between the patients and the clinic, working with patients to resolve issues.
• Coordinates the timely completion and submission of the time and attendance payroll.
• Looks for opportunities to make working in Dermatology fun.
• Reports/celebrates good patient service with the department.
• Remains knowledgeable in CPT coding practices related to practice profiles, department revenue, and fees for department services

Skills on Resume: 

• Staff Management (Hard Skills)
• Staff Education and Meetings (Hard Skills)
• IT Management (Hard Skills)
• Appointment Scheduling Optimization (Hard Skills)
• Conflict Resolution and Patient Liaison (Soft Skills)
• Payroll and Time Management (Hard Skills)
• Employee Engagement and Fun Culture (Soft Skills)
• CPT Coding and Revenue Management (Hard Skills)

Job Summary: 

• Coordinates non-clinical EII (HIV) and PrEP program activities. 
• Reports to and works closely in conjunction with the HIV/PrEP Program Manager to coordinate non-clinical aspects of the program, including staffing, budgets, and short and long-term goals for the program.
• Supervises EII and PrEP non-clinical staff including Peer Navigators and Patient Advocates.
• Develops professional goals with non-clinical staff members, performs annual and bi-annual evaluations, and addresses performance and efficiency issues with staff
• Effectively addresses complaints and disagreements among staff. Works effectively with patients to resolve questions and issues.
• Works closely with the Program Manager to complete grants and related reports, including Ryan White grants quarterly narrative reports.
• Manages clinic budget for supplies and other clinic functions in conjunction with the Program Manager.
• Ensure compliance with Ryan White's audit requirements.
• Perform chart review and quality management activities.
• Performs other duties as deemed necessary by the HIV/PrEP Program Manager, Medical Director, and Assistant Commissioner for Clinical Services.

Skills on Resume: 

• Program Coordination (Hard Skills)
• Staff Supervision (Hard Skills)
• Conflict Resolution (Soft Skills)
• Grant Management (Hard Skills)
• Budget Management (Hard Skills)
• Compliance Knowledge (Hard Skills)
• Quality Management (Hard Skills)
• Adaptability and Flexibility (Soft Skills)

Job Summary: 

• Oversees day-to-day operations of the clinic.
• Strengthens business relations and increases referrals through marketing and business development.
• Provides leadership to the office staff by communicating, training, coaching, and counseling each employee
• Assesses direct reports through performance evaluations and job descriptions. 
• Exemplifies proper work ethics and examples for employees to follow to assist them in achieving the same high standard of performance and quality of work to provide the highest standard of medical care. 
• Monitors staffing productivity.
• Resolves any medical administrative problems and keeps a line of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere.
• Timely and effectively addresses concerns, complaints, or injuries. 
• Reacts calmly and effectively in stressful or emergencies.
• Assists new providers in setting up a practice and addresses the needs of existing providers.

Skills on Resume: 

• Operations Management (Hard Skills)
• Business Development and Marketing (Hard Skills)
• Leadership and Team Management (Soft Skills)
• Performance Management (Hard Skills)
• Ethical Leadership (Soft Skills)
• Productivity Monitoring (Hard Skills)
• Problem Solving and Conflict Resolution (Soft Skills)
• Emergency Response and Stress Management (Soft Skills)

Job Summary: 

• Serves as a point of contact for referring providers and providers' offices that are unable to reach the providers of the clinic.
• Develops, implements and maintains programs and systems to ensure practice cost-effectively provides high-quality service without sacrificing patient care.
• Participates in operational and capital budget preparation. 
• Take responsibility for explaining budget deviations.
• Collects and evaluates performance improvement data to affect positive change in all clinics.
• Complies with and enforces HR policy. 
• Responsible for hiring and recommending termination of employees.
• Ensures compliance with rules/regulations as directed by OSHA, CMS, and other regulatory bodies.
• Creates and revises clinic policies and procedures
• Assists other personnel in making sure emergency preparedness and infection control compliance for the clinic is current.

Skills on Resume: 

• Communication Skills (Soft Skills)
• Program Development and Implementation (Hard Skills)
• Financial Management (Hard Skills)
• Data Analysis and Performance Improvement (Hard Skills)
• Human Resources Management (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Policy and Procedure Development (Hard Skills)
• Emergency Preparedness and Infection Control (Hard Skills)

Job Summary: 

• Serve as the primary liaison with the Central Business Office, and ensure that all deposits, petty cash, and financial transactions are carried out timely and according to policy
• Oversees all aspects of billing and promotes timeliness in filing. 
• Ensures that patient and insurance inquiries regarding accounts are handled professionally and promptly.
• Ensures that all collection efforts, re-submissions and insurance requests are handled on time to aid prompt payment.
• Prepares a monthly written report reflecting total Charges and Payments for the month.
• Regularly reviews various financial and operational reports to identify positive and negative trends in the practice operations.
• Meets operational goals set by management, and provides reports to the Board
• Develops and implements plans to continually improve patient satisfaction ratings.
• Serves as the clinic HIPAA compliance officer, reporting any compliance violations or complaints to the GRMC Compliance Officer.
• Attends and contributes positively to meetings.

Skills on Resume: 

• Financial Management (Hard Skills)
• Billing and Coding Expertise (Hard Skills)
• Customer Service (Soft Skills)
• Accounts Receivable Management (Hard Skills)
• Reporting and Analysis (Hard Skills)
• Goal Orientation (Soft Skills)
• Continuous Improvement (Soft Skills)
• Compliance and Regulatory Knowledge (Hard Skills)

Job Summary: 

• Coordinate the MRIGlobal Medical Clinic and maintain the medical records
• Coordinate medical contractors and the contracted laboratories (e.g., physicians, nurses, phlebotomists, etc.), and collect, process, and ship medical samples
• Provides support in the administration of medical surveillance programs, OSHA injury and illness reporting, and workers’ compensation program 
• Coordinates claims, audits, report preparation and compilation of statistics.
• Reports to the Manager of safety and interacts with MRIGlobal staff and government officials to achieve compliance with PRP, OSHA injury and illness reporting, and workers' compensation requirements. 
• Responsible for coordinating all tasks and maintaining all records associated with the PRP as they pertain to the MRIGlobal Medical Clinic. 
• Serves as MRIGlobal’s Worker’s Compensation Coordinator and interfaces with employees, managers, Human Resources, insurance carriers and medical personnel to ensure an appropriate course of action is taken to resolve claims. 
• Identifies potential areas of weakness in regulatory compliance and develops plans to resolve such issues. 
• Tracks costs associated with the clinical services provided to staff including invoices from vendors and health care providers (contracted nurses, physicians, and laboratories).
• Identify ways to reduce costs, both contracted and internally

Skills on Resume: 

• Medical Coordination and Record Keeping (Hard Skills)
• Contractor Management (Hard Skills)
• Administrative Support (Hard Skills)
• Claims Coordination and Reporting (Hard Skills)
• Compliance Management (Hard Skills)
• Workers' Compensation Coordination (Hard Skills)
• Regulatory Compliance Improvement (Hard Skills)
• Cost Management and Optimization (Hard Skills)

Job Summary: 

• Reallocates cost of services provided by the clinic to the appropriate internal charge number
• Ensures all medical records for all employees are maintained in proper order, are secure and in compliance with HIPAA and the Government regulations under which the medical information was acquired
• Schedules staff for physicals, diagnostic tests, and drug screenings within MRIGlobal’s medical clinic for specific MRIGlobal staff position requirements
• Coordinates all medical contractor staff, reviews invoices for approval, and assists in evaluating and negotiating contracts for MRIGlobal required medical services
• Assists MRIGlobal staff with any required medical forms, addressing their inquiries, or any other medical requirement questions that relate to the job role the staff member is applying for or was hired to perform
• Participates in U.S. Government inspections and serves as Lead for medical surveillance aspects of the program
• Responsible for the overall operation of MRIGlobal’s Clinic operations.
• Ensures that medical PRP processes are implemented and followed. 
• Audits PRP for compliance with appropriate government regulations and maintains all records
• Coordinates and performs medical diagnostic tests, such as EKGs, hearing tests, pulmonary function test, and vision tests
• Coordinates the collection of diagnostic samples, such as blood tests and urine samples. 
• Processes, ships, logs, reports, and files acetylcholinesterase (ChE) blood analysis

Skills on Resume: 

• Healthcare Administration (Hard Skills)
• Compliance (HIPAA and Government Regulations) (Hard Skills)
• Contract Management (Hard Skills)
• Medical Records Management (Hard Skills)
• Operational Oversight (Hard Skills)
• Diagnostic Coordination (Hard Skills)
• Quality Assurance and Compliance Audits (Hard Skills)
• Logistics and Administrative Support (Hard Skills)

Job Summary: 

• Determines organizational lines of authority and assigns areas of responsibility for the employees reporting to him to ensure the integration of all clinic services to best meet the needs of good patient care and ensure that the level of patient care meets standards prescribed by licensing agencies.
• Interprets and transmits Corporate policies to personnel and assures compliance with those policies.
• Develops and recommends policy to the appropriate approving authority.
• Prepares a yearly budget, under Corporate direction, for control of expenditure, based on experience, knowledge of market trends and other financial considerations.
• Develops and initiates reports and other control mechanisms for the effective utilization of the physical and financial resources of the clinic.
• Makes recommendations to the President concerning the alteration of equipment, additional facilities, and new construction.
• Provides for the maintenance and protection of buildings, equipment and fixtures to assure their continuous use and efficient operation.
• Formulates and maintains an effective program of public relations following Corporate objectives.
• Maintains an effective working relationship with other local healthcare organizations and programs.
• Acts as the official spokesman for the Clinic and as such represents the Clinic in community, state and national associations and professional activities that define the delivery of health care services.
• Assists in short and long-range planning of health services and facilities.
• Manages the workforce following established policy and meets with department heads and groups of employees to help solve administrative problems

Skills on Resume: 

• Leadership and Organizational Management (Hard Skills)
• Policy Development and Compliance (Hard Skills)
• Budget Management (Hard Skills)
• Resource Utilization and Control (Hard Skills)
• Facilities Management (Hard Skills)
• Public Relations and Community Engagement (Soft Skills)
• Strategic Planning (Hard Skills)
• Employee Relations and Problem-Solving (Soft Skills)

Job Summary: 

• Provides full range, direct supervision to department staff. 
• Carries out management/supervisory responsibilities following the clinic's policies, procedures, and applicable laws.
• Makes recommendations to higher level authority that carry particular weight about employment actions including hiring, discipline, pay increases/decreases, and termination.
• Provides guidance, direction, feedback, counsel, and training to department staff
• Completed performance reviews on time.
• Responsible for staff schedules ensuring adequate coverage of the department at all times.
• Conducts staff meetings to ensure timely and effective communication throughout the department.
• Addresses complaints and resolves problems
• Schedules and tracks PRP-related medical training, i.e. ambu bag training, instructs First Aid, and CPR/AED training
• Coordinates periodic calibration of diagnostic equipment (audiometer, sphygmomanometer gauges, spirometry syringe, etc.)
• Identifies potential areas of weakness in regulatory compliance and develops plans to resolve such issues
• Serves as MRIGlobal’s Workers’ Compensation Coordinator
• Acts as Designated Employer Representative for the PRP

Skills on Resume: 

• Supervisory Skills (Hard Skills)
• HR Management (Hard Skills)
• Employee Development (Soft Skills)
• Performance Management (Hard Skills)
• Scheduling and Resource Management (Hard Skills)
• Communication and Leadership (Soft Skills)
• Problem Solving and Conflict Resolution (Soft Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Coordinates and negotiates secondary agreements with numerous state and federal agencies under university-approved guidelines.
• Prepares reports including conclusions and recommendations for solutions to complex fiscal or related problems.
• Handles special projects where a thorough knowledge of the department, University, federal, and state regulations
• Responsible for ultimate approval or rejection of the project, and supervising clinic staff. 
• Provides clinic coverage by scheduling, completing referrals, and authorizations, checking patients in and out, and completing lab and x-ray requisitions.
• Evaluate section operations and implement new or revised procedures.
• Directly or indirectly supervises a large staff that may include employees at work sites located throughout campus or at remote sites.
• Responsible for taking disciplinary actions with employees, conducting performance evaluations, and handling personnel issues. 
• Coordinates time reports and leave requests. 
• Completes all new hire information, schedules training, and completes necessary forms. 
• Ensures staff is well equipped to perform their duties.
• Assumes responsibility for all fiscal administration of the clinical section.
• Reconciliation of multiple grants and contracts for the section and performs cost analyses and other studies. 
• Recommends procedural change to reduce costs and improve efficiency.

Skills on Resume: 

• Regulatory Compliance (Hard Skills)
• Financial Analysis (Hard Skills)
• Project Management (Hard Skills)
• Clinical Operations Management (Hard Skills)
• Process Improvement (Hard Skills)
• Staff Supervision (Hard Skills)
• Administrative Coordination (Hard Skills)
• Financial Administration (Hard Skills)