• Manage the development of key learning initiatives and programs.
• Implement onboarding, learning labs, employee development programs, and learning events.
• Facilitate learning initiatives to support employee growth and engagement.
• Support the development of competency models and career paths.
• Leverage thought leadership to evolve inclusive and employee-centric learning experiences globally.
• Partner cross-functionally to build repeatable and scalable learning solutions.
• Manage the effectiveness of the learning management system, onboarding platform, and learning dashboards.
• Provide reporting and analysis to inform learning and business decision-making.
• Innovate and support the continuous improvement of learning programs.
• Act as a trusted advisor to the business on learning best practices and emerging tactics.
• Identify, implement, and manage external learning vendors and monitor curriculum effectiveness.

Skills: Learning Programs, Onboarding Design, LMS Management, Learning Analytics, Competency Modeling, Cross-Functional Partnership, Vendor Oversight, Program Innovation

• Create global learning programs from inception to support the company’s talent development agenda.
• Manage global learning programs across their full lifecycle.
• Partner with learning business partners and stakeholders to assess development needs proactively.
• Define learning requirements aligned with program objectives.
• Facilitate requirements gathering to inform program scope and priorities.
• Collaborate on integrated project plans and timelines to ensure effective delivery.
• Apply learning experience design frameworks to assess needs and recommend learning strategies.
• Partner with learning experience and content design teams to develop appropriate solutions.
• Own programs end-to-end, including strategy, design, deployment, and roadmap.
• Ensure program quality, consistency, and scalability as the subject matter expert.
• Develop performance measurement plans and use impact insights to inform continuous improvement.

Skills: Global Learning, Program Management, Stakeholder Partnership, Needs Analysis, Requirements Definition, Learning Design, Program Ownership, Performance Measurement

• Define and execute learning experience strategies and roadmap for existing and future extended onboarding programs.
• Direct the development of new and updated learning experiences in close partnership with Learning Experience Designers and subject matter experts.
• Partner with engineering leaders and peers to frequently evaluate program learning objectives and outcomes.
• Build an influential network of employees willing to volunteer time to build and continuously improve programs.
• Define KPIs, set targets, and build a plan that leads to meeting and exceeding those targets.
• Evaluate feedback and usage data to understand the performance of learning programs and prioritize improvements that lead to a better experience for future learners.
• Conduct recurring content audit to ensure learning materials stay up-to-date.
• Share frequent progress updates with the team, partners, and stakeholders.
• Be the go-to for answers to questions about the programs overseen.

Skills: Learning Strategy, Onboarding Programs, Learning Experience Design, Stakeholder Partnership, KPI Management, Program Evaluation, Content Audits, Program Leadership

• Develop strategies and ongoing improvement efforts that drive effective delivery of EU training programs for warehouse associates.
• Manage the administration of tools and processes involved in running EU training programs.
• Oversee training-related activities to support the launch of new GSF sites.
• Collaborate closely with stakeholders in the broader learning and development organization and other functional teams to meet the learning needs of EU warehouse associates.
• Oversee Train-the-Trainer programs and sessions to ensure high-quality trainers for various needs.
• Manage robust record-keeping of training activities to drive safety and scalability of efforts.
• Provide regular reporting and analysis of training activities and learner effectiveness to drive engagement among stakeholders.
• Oversee communication efforts to promote and highlight key training initiatives across the network.

Skills: Training Strategy, Program Administration, Site Launch Support, Stakeholder Collaboration, Trainer Enablement, Training Records, Training Analytics, Learning Communications

• Consult, partner, and collaborate with regional Community Operations leadership, HR, key stakeholders, and Community Specialist Development peers in other regions to execute on the responsibilities of the role.
• Identify and analyze learning needs related to employee and leadership development and set the vision and priorities of key projects and initiatives.
• Design and deliver core development programs aligned with employee and leadership best practices, values, and competencies while earning stakeholder trust through commitment to work, outcomes, and partnership.
• Create program implementation strategies for the regional deployment of leadership development programs.
• Understand global initiatives and localize deployment and change management plans for regional teams while ensuring alignment with the global Community Specialist Development strategy and best practices.
• Evaluate the effectiveness of development initiatives through well-constructed evaluation strategies to measure, monitor, and validate impact and refine solutions.
• Understand and analyze source data comprehensively and generate high-quality, accurate, and relevant insights and recommendations for regional and global stakeholders.
• Solve problems independently and work creatively through challenges to overcome obstacles and connect with others without direction.
• Develop best practices on employee and leadership development to distribute across teams and implement in the workplace.

Skills: Stakeholder Consulting, Learning Needs Analysis, Leadership Development, Program Implementation, Change Management, Program Evaluation, Data Insights, Best Practice Development

• Manage the administration responsibilities of running a global onboarding program.
• Ensure a clear onboarding schedule is created and communicated, with all presenters confirming dedicated sessions and receiving a briefing call in advance on expectations.
• Collaborate closely with colleagues to ensure program delivery is consistent across regions.
• Liaise regularly and build rapport with presenters, hiring managers, subject matter experts, executive assistants, human resources, and talent acquisition.
• Facilitate live sessions where subject matter experts deliver the bulk of the learning and support attendees.
• Assist or lead learning program communication while managing expectations of new hires and Hiring Managers.
• Judge, role-play, support, and collate scores for the Sales Simulation delivered at the end of the onboarding program to provide a safe practice environment.
• Manage the collation of learning material used by presenters for all live sessions during each onboarding cohort.
• Schedule regular meetings with hiring managers during each onboarding cohort to provide updates on new hire performance.
• Prepare and analyze post-learning intervention surveys for reporting and feedback to make iterative updates to the program.
• Engage in ongoing communication and follow-up with new sales hires and hiring managers to ensure continual onboarding progress by providing updates and program changes.
• Produce end-of-cohort reports for hiring managers with details of new hire performance, indicating pass or fail status.
• Potentially lead parts of the onboarding program, depending on prior knowledge and experience.

Skills: Global Onboarding, Program Administration, Stakeholder Coordination, Live Facilitation, Learning Communications, Sales Simulation, Performance Reporting, Program Evaluation

• Experience in project management, learning, and development.
• Understanding of instructional content quality assurance standards.
• Understanding of training needs analysis methodologies.
• Experience leading continuous improvement initiatives for learning programs.
• Experience overseeing content localization for multiple regions and audiences.
• Experience working with Adobe FrameMaker and InDesign.
• Strong knowledge and experience in word processing and spreadsheet software.
• Excellent communication skills, both verbal and written.
• Ability to work in multitask environment.
• Attention to detail and quality focus.
• Proactive problem-solving approach.

Qualifications: BA in Learning & Development with 5 years of Experience

• Experience in training and development, leadership, organizational development, HR consultation, or related field.
• Knowledge of best practice learning and development methods, research, and strategies applied in large organizations.
• Effective group facilitation and internal consulting skills.
• Skilled in research, developing sound proposals, and demonstrated ability in the successful implementation of programs.
• Skilled in influencing and developing others who are not direct reports to move toward common goals and outcomes.
• Exceptional verbal and written communication skills to interact with executives, management, physicians, and team members at all levels.
• Ability to work effectively in a diverse work group and with a wide range of audiences consisting of different generations, cultures, and learning styles.
• High level of proficiency and literacy in using the Microsoft Office Suite, similar products, and other technology solutions.
• Strong knowledge of leadership performance standards, organizational development, and quality improvement principles.
• Ability to navigate and establish priorities in an often ambiguous environment.
• Ability to collaborate and work effectively in a team environment.

Qualifications: BA in Organizational Psychology with 9 years of Experience

• Experience within L&D/training or learning program management.
• Excellent project management, leadership, organisational, and interpersonal skills.
• Passionate about promoting a culture of continuous learning.
• Highly autonomous, able to demonstrate initiative and work in an ambiguous environment.
• Ability to work with cross-functional teams.
• Excellent oral and written communication skills and ability to communicate with employees remotely.
• Proficient in the use of Microsoft Office, including Word, PowerPoint, and Excel (automation formulas).
• Outstanding problem-solving ability.
• Demonstration of enthusiasm, initiative, and ability to learn fast.
• Experience working with multiple stakeholders.
• Strong conflict management abilities.
• A passion for engineering, tech, and training.

Qualifications: BA in Human Resources with 4 years of Experience

• Background in innovation and combining tech-savviness with learning expertise.
• Success in Instructional Design, preferably for Innovation and/or R&D related programs.
• Experience in implementing adult-learning theories and knowledge-management principles in a complex, technical business structure.
• Ability to work with different LMS/LXP platforms and create end-to-end learning architectures.
• Exposure to data analytics for learning effectiveness and performance insights.
• Understanding of regulatory and compliance considerations in corporate learning.
• A strong strategic thinker with a pioneer-mindset.
• Ability to act as a trusted-advisor for senior business stakeholders.
• Clear and persuasive communication across technical and non-technical audiences.
• Decision-making under ambiguity.
• Adaptability in fast-evolving business contexts.

Qualifications: BS in Instructional Design with 8 years of Experience

• Experience in L&D, using instructional systems design models and methodologies, designing for different authoring tools, and demonstrated understanding of learning management systems integration.
• Experience designing complex and simple learning solutions.
• Experience in designing and leading the execution of solutions for modalities, including experiential instructor-led training, interactive eLearning, and various content authoring software, including Rise, Storyline, and Adapt.
• Experience leading departmental and enterprise-wide learning projects, facilitating partnerships, and leading meetings with senior business stakeholders.
• Experience working consultatively with stakeholders and cross-functional partners to manage learning projects from needs analysis to measurement.
• Experience working in a fast-paced environment under competitive timelines.
• Experience working with business stakeholders in upper-management and leadership roles.
• Experience designing solutions that integrate less traditional learning modalities, including leveraging bots, immersive learning such as VR/AR, 360 degree videos, chat/messenger applications, and podcasts, and just-in-time support.
• Experience in L&D team lead roles within the technology or professional services industries.
• Experience working on Legal, Privacy, Security, Compliance, or Risk projects.
• Experience designing new hire, mandatory, and/or compliance training specifically targeted for leaders and managers.

Qualifications: BA in Educational Technology with 10 years of Experience

• Leadership and high-potential development experience.
• Experience in Fortune 100 companies known for strong HR and/or leadership development practices.
• Experience managing multiple priorities in a program-based environment.
• Experience implementing end-to-end learning strategies in a large, growing, and complex business.
• Demonstrated success at leveraging contemporary leadership development models and technologies.
• Experience assessing, selecting, and managing vendor partners to deliver learning programs.
• Experience managing leadership program participant experience.
• Deep knowledge of people leadership best practices, as well as the latest research and emerging trends regarding highly effective leaders.
• Knowledge in a broad spectrum of learning practices, technologies, tools, and modalities, including blended learning journeys, simulations, and other adult learning modalities.
• Skill in building relationships - trusted partner and collaborator.
• Execution excellence, including agility and adaptability.
• Customer service excellence, excellent client consulting, and partnership skills.
• Ability to establish credibility and relationships at all levels of the organization.
• Ability to adapt communication styles effectively across multiple stakeholder groups.
• Ability to develop memorable user experiences.
• Understanding of best practices regarding business cases and measurement strategies for program effectiveness.

Qualifications: BS in Business Administration with 13 years of Experience