LEARNING DESIGNER COVER LETTER TEMPLATE

• Assess learning needs and design, develop, and implement learning solutions in close partnership with the business owners, project managers, and I.T. teams. Develop learning solutions using rapid eLearning, animation, and video design software
• Develop and maintain micro-learning solutions
• Trainers in the design of blended learning programs to enhance the retention, transfer, and application of knowledge and skills to specific roles, performance, and outcomes
• Ensure adult learning principles and systematic instructional design are applied to create learning solutions that best fit the needs of the learner
• Continuously monitor and solicit feedback on all digital training programs and materials to ensure accuracy, relevance, and effectiveness while driving enhancement and improved adoption
• Identify user interface designs that best match program delivery needs, define outcomes, and establish evaluation measures and success metrics to ensure an optimal end-user experience
• Continuously assess adult training and learning industry trends, best practices, new technologies, and emerging innovations, and devise recommendations and plans on how to leverage
• Maintain the Firm’s Learning Management System

Skills: Learning Analysis, Instructional Design, eLearning Development, Microlearning Design, Blended Learning, Adult Learning, UX Evaluation, LMS Management

• Work collaboratively with the digitalization project team and Faculty members to ensure the efficient, timely, and on-budget production of online courses
• Create engaging learning activities, assessment tools, and compelling course content that enhance learning, knowledge retention, and transfer.
• Develop instructional graphics, media, user interface enhancements, animations, infographics, and other visual support to enhance student learning
• Provide support to the faculty in the development of video lectures, including videography and editing
• Review, revise, and update Learning Management System (LMS) content regularly
• Review learning materials to establish minimum quality standards for courses and develop a consistent structure for digital assets.
• Monitor course-level use of LMS functionality and online learning materials
• Resolve technical and/or design issues on an ongoing basis
• Coach and support Faculty in the use of LMS functionality as well as state of the art pedagogical approaches for online learning.

Skills: Collaborative Development, Online Course Design, Learning Activities Design, Instructional Media Design, Video Production, LMS Content Management, Quality Assurance, Faculty Coaching

• Scope, develop, and design training solutions to meet defined business objectives, within specified timescales and budget.
• Manage relationships with subject matter experts to make sure content is accurate, as well as meeting their requirements and those of the learner.
• Be accountable for delivering content that is timely, high-quality, and within budget.
• Identify ways to improve current content and to iteratively improve the learning solution.
• Work collaboratively with the People Development sub-functions to ensure all learning solutions, digital and non-digital, are aligned to embed learning across the business.
• Work in conjunction with and support third-party providers when the build of solutions is commissioned externally.
• Evaluate all learning solutions to demonstrate return on investment with the support of the Group Learning Data Analyst.
• Be customer-focused at all times, understanding colleagues' needs and keeping them in mind when taking actions or making decisions.
• Keep abreast of the latest external thinking and best practices and share expertise with the People Development team to enable continuous improvement of the learning solutions.
• Make sure appropriate policy and legal checking takes place for created content.

Skills: Training Design, Stakeholder Management, Content Delivery, Continuous Improvement, Learning Alignment, Vendor Management, Learning Evaluation, Compliance Review

• Consult with clients to understand their learning needs 
• Report on client meetings and produce summary information to help others and confirm needs
• Design innovative and immersive learning solution outlines to high standards
• Present proposed solutions to key stakeholders
• Produce engaging and creative learning materials, including presentation slides and other materials 
• Brief associate trainers (and other stakeholders) on programme core concepts, delivery, and the use of delivery platforms 
• Work collaboratively with the Global Account Managers and other team members 
• Contribute to the creation of sales and marketing collateral (for example Blog articles, sales proposals, etc.)
• Assist with recruitment and ongoing assessment of trainers 

Skills: Client Consultation, Needs Analysis, Learning Solution Design, Stakeholder Presentation, Learning Materials Development, Trainer Briefing, Cross-Team Collaboration, Sales Support 

• Passion for creating learning assets (including writing storyboards and design documents) that may include ILT, eLearning, mobile learning, custom applications, PDFs, videos, and other types of learning materials
• Work closely with the Director of Learning Solutions and the Research Director to define learning objectives and bring the best behavioral science research to life through engaging educational content
• Work closely with advisors and SMEs throughout the development process to ensure content accuracy and alignment with learning objectives
• Manage contractors engaged in the learning design of a wide variety of learning assets
• Work closely with the team to brainstorm creative ways to present content, while in storyboard or design document development
• Partner with the learning technology team to ensure the successful development of any eLearning or digital learning assets
• Incorporate feedback from OpenMind team members, advisors, or learners
• Work closely with the Director of Learning Solutions and the Research Director to evaluate learner data and creatively address opportunities and problems

Skills: Learning Asset Design, Storyboard Writing, Behavioral Science Application, SME Collaboration, Contractor Management, Creative Development, Learning Technology Partnership, Learner Data Analysis

• Support the Learning Design Business Partner in the delivery of the eLearning/Learning Strategy.
• Work to tight deadlines with a variety of stakeholders and have a solid understanding of how different learning methods (digital/non-digital) are utilised within learning and development.
• Work both autonomously and alongside Senior Learning Designers in the delivery of projects, ensuring that key milestones are agreed and managed accordingly.
• Influence and promote the most appropriate learning solutions, ensuring that deliverables are designed to meet the business and learner requirements.
• Scope and shape raw content into effective learning experiences, ensuring learning content is delivered on time, to scope, and within brand.
• Create the digital/non-digital learning assets in coordination with the assigned Subject Matter Experts.
• Create content using a variety of multimedia and authoring software (Storyline/Rise, Captivate, or Adapt)
• Ensure it's engaging and appropriate to the target audience.
• Work closely with the business trainers to ensure tutor scripts are easily understood and concise, as well as delivering train-the-trainer events to ensure that the delivery team has a full understanding of “how” the content

Skills: Learning Strategy Support, Project Delivery, Learning Solution Design, Content Scoping, Multimedia Development, Authoring Tools, Audience Engagement, Trainer Enablement

• Foster students’ belonging and well-being
• Build meaningful, positive, and individual relationships with middle and upper grades students
• Support and counsel students as they explore academic, emotional, and social challenges or concerns
• Facilitate small-group advisories and community-building activities
• Design transformative learning experiences
• Collaborate directly with the Head of Studio and students to co-create, coach, and oversee student-directed projects and initiatives
• Build relationships with local businesses, non-profits, and government agencies to identify real needs around which to engage students in meaningful partnerships and design projects
• Help create a culture of student-centered learning
• Provide general administrative support to the Head of Studio
• Assistance with newsletters, memos, and other school communications
• Assistance with creating and coordinating schedules, meetings, and events
• Assistance with the supervision of spaces, daily routines, and safety procedures, ordering and supplies, etc.

Skills: Student Wellbeing, Relationship Building, Student Counseling, Community Facilitation, Experiential Learning, Project Coaching, Community Partnerships, Educational Administration

• Create, develop, and improve face-to-face and digital learning offerings for the organisation. 
• Instructional Design and Digital Design supported by the Digital Learning Lead
• Execute on learning briefs
• Collaborate with Subject Matter Experts to develop formalised documents and processes for current face-to-face learning courses
• Development of online courses and digital learning assets to meet customer needs
• Work directly with the eLearning Specialist to deliver a comprehensive catalogue of learning opportunities
• Work with cross-functional teams to ensure project requirements are met
• Contribute to the development of learning strategies and assessments

Skills: Learning Development, Instructional Design, Learning Brief Execution, SME Collaboration, Digital Course Development, eLearning Delivery, Cross-Functional Collaboration, Learning Strategy Support

• Applying evidence-based learning practices.
• Creating and curating learner-centered development experiences (instructor-led, leader-led, e-learning, reference materials, webinar, etc.)
• Determining the most effective learning method to achieve the desired business outcome.
• Communicating information and ideas
• Facilitating learning experiences.
• Partnering with stakeholders in a range of complex situations and delivering shared success.
• Leading a project from start to finish
• Establishing and monitoring the time, details, milestones, and deliverables.
• Evaluating learning activities.
• Analyzing data and using it to make decisions.
• Innovating to improve learner engagement and experience.
• Encouraging and building mutual trust, respect, and cooperation among team members.
• Creating and contributing to an equitable and inclusive work environment.
• Using or learning new technology such as Articulate, Captivate, or other learning and development software

Skills: Evidence-Based Learning, Learner-Centered Design, Learning Facilitation, Stakeholder Partnership, Project Management, Learning Evaluation, Data Analysis, Learning Technology

• Work directly with faculty to define educational needs, design course specifications, and analyze various options to meet instructional goals of course development projects
• In collaboration with UWC² Program Managers and faculty, identify audiences, learning outcomes, assessments, and learning activities
• Design activities, collaboratively write video scripts, and design simple graphics and tables
• Collaborate actively in course design project teams
• Ensure all development is fully inclusive with emphasis on Universal Design for Learning (UDL) and accessibility standards
• Coordinate with course producers, instructional technologists, faculty developers, project managers, and other departments to ensure clear communication of designs and project status
• Prepare for and lead meetings with faculty
• Consult with program managers, advisory boards, faculty, and department chairs about the design of online and hybrid degrees, programs, and courses
• Provide input into technologies to support production and deployment
• Contribute to department goals by participating in regular updates and planning meetings
• Plan or initiate improvement ideas that extend beyond the scope of current assignments
• Participate in task forces and Continuum College or University-wide committees
• Stay up-to-date with advances in pedagogies and andragogies in web-based instruction

Skills: Faculty Collaboration, Course Design, Learning Outcomes, Instructional Activities, Inclusive Design, Project Coordination, Academic Consultation, Learning Technologies

• Assess, design, develop, and implement sustainable blended learning and knowledge management solutions relating to principles/frameworks, procedures, and technologies with the goal of maximizing learner experience, increasing knowledge retention, and providing flexible learning.
• Audit, leverage, and adapt learning collateral from other teams, as well as the partners
• Collaborate with cross-functional teams to ensure learning solutions directly address business needs, are aligned with corporate best practices, and effectively drive performance.
• Leverage instructional design and digital media expertise, best practices, and knowledge into blended learning solutions that result in a positive user experience and behaviour change
• Develop learning that meets the proposed outcomes and delivers on learning metrics.
• Measure the effectiveness of blended learning solutions and provide reports and recommendations for continuous improvement of learning initiatives.
• Liaise with external learning vendors, including end-to-end project management of externally-developed learning solutions.
• Actively maintain existing documentation and content to ensure it is up to date and technically validated.
• Stay abreast of industry trends and development.
• Make recommendations to streamline, modernize, and evolve the learning function.

Skills: Blended Learning, Knowledge Management, Learning Design, Performance Alignment, Digital Media, Learning Measurement, Vendor Management, Continuous Improvement

• Reports to the Associate Director and assists with pedagogy matters and technical expertise to support instructors who are converting their courses to a blended format
• Support the Associate Director on the strategic directions and mapping out of the BL (Blended Learning) implementation framework and strategies, in consultation with the Director CTE, to advance SMU’s differentiation in the learning environment
• Ensure that the solutions developed are in accordance with sound learning design principles and correspond to the learning needs and outcomes
• Review faculty’s existing content materials, conduct needs assessment with faculty-led, and make decisions on what to, and how to re-develop these contents and translate them into learning objects that meet standards and guidelines set by international bodies
• Conduct in-depth quantitative and qualitative analyses to investigate BL feedback at the course and University level, produce stakeholder reports, and ad-hoc analyses by senior management
• Identify appropriate solutions for the course, including determining the proper blend of instructor-led, hands-on, and web-based training to be used in a given solution
• Manage vendors to ensure rigor and the standard of e-learning materials
• Evaluate e-learning materials and analyse students’ feedback to improve learning and/or develop additional materials
• Team up with in-house and external designers and developers as an integral part of the build process
• Collaborate with the CTE team in TEL-related projects to provide pedagogical inputs as a Learning Designer in the design and development of a variety of media (e.g., engaging web-based and mobile learning applications, videos, animations, games, simulations, and other instructional technologies for online and blended learning activities)
• Plan and conduct professional development workshops on curriculum design, development, and delivery of BL and its corresponding tools to faculty and staff in SMU

Skills: Blended Learning, Learning Design, Faculty Support, Needs Analysis, Learning Analytics, Vendor Management, Educational Technology, Professional Development

• Utilize industry-leading instructional design techniques and strategies in the development and maintenance of learning materials such as eLearning modules, instructor guides and scripts, participant materials, job-aids, PowerPoint presentations, quick reference guides, and assessments.
• Be responsible for the entire learning design cycle (ADDIE), starting with the initial training needs analysis leading to the design of the program, through to evaluating the effectiveness of the learning program.
• Prepare and present findings based on the evaluation of metrics to determine learning effectiveness.
• Capture and make recommendations on enhancing current and future learning artifacts.
• Create innovative learning solutions to execute the learning strategy.
• Facilitate BGRS system’s training, service delivery, and soft skills training programs for the region, but also globally, collaborating closely with peers within the L&D team.
• Contribute to the maintenance of learning materials
• Support regional-specific training initiatives.
• Provide project management support to Informal Learning Initiatives (Peer to Peer Curriculum) that engage qualified team members across departments, to serve as subject matter experts in sharing best practices to global teams in support of the training function.
• Provide support to BGRS business teams, share information about L&D training plans and initiatives, and capture training needs identified so appropriate action may be taken to address them.
• Provide weekly updates to the people manager to maintain regional input into planning and scheduling of training events.
• Manage the day-to-day activities and perform necessary administrative responsibilities of the training function, and provide continuity throughout the global offices of BGRS.

Skills: Instructional Design, ADDIE Methodology, Learning Evaluation, Learning Innovation, Training Facilitation, Content Maintenance, Project Support, Training Administration

• Address gaps identified in the Executive Development Needs Analysis by building, piloting, testing, and scaling solutions to meet learners’ needs.
• Lead projects through the design lifecycle from scoping, research and analysis, design, development, and launch
• Provide clear timelines, communicate with key partners, and select appropriate measurements.
• Collaborate with subject matter experts, stakeholders, and learning professionals to inspect, modify, and create innovative executive learning experiences that draw on a deep understanding of the needs of the learner.
• Facilitate, communicate, and activate learning experiences, assisting with virtual and off-site meeting logistics and administration, hosting focus groups, and leading learning summits and programs.
• Stay current on new and groundbreaking methods for designing learning content.
• Drive innovation in learning modalities and technologies that can be scaled to meet global learning needs.
• Derive relevant insights, trends, and themes from large amounts of data and develop summary reports for consumption by senior stakeholders.

Skills: Executive Learning, Learning Design, Project Leadership, Stakeholder Collaboration, Learning Facilitation, Learning Innovation, Learning Technology, Data Insights

• Collaborate across cross-functional product teams to define learner needs across the platform.
• Designs learning experiences to achieve student outcomes in both academic courses and the affective/non-cognitive domain.
• Understands K-12 learners, underserved populations, and designs relevant, culturally relevant experiences accordingly.
• Develops learning interactions and iterates designs based on efficacy and usability data.
• Ensures learning design and content development are completed on time and within budget, and meet standards of quality.
• Collaborate with subject matter experts and program stakeholders to identify learning outcomes and design programs and materials to achieve those outcomes.
• Maintain and grow knowledge of new industry trends in learning science, learning design, and learning analytics through continuous research to ensure the solutions deliver innovation.
• Develop a learner-centered training strategy with programs and activities that align with learning outcomes, apply learning science principles, and inform learner progress and success in digital learning environments.

Skills: Learner Needs Analysis, Learning Experience Design, Culturally Responsive Design, Interaction Design, Quality Delivery, SME Collaboration, Learning Research, Training Strategy

• Independent realization of film productions and online training events
• Target group-oriented, didactic media production with visual presentation of learning content
• Animation and editing of media content (image processing and video postproduction)
• Support for projects and contact persons for both internal and external clients
• Development and implementation of scripts
• Creative project planning and implementation
• Support in the implementation of digital learning content and strategies
• Development of new digital learning concepts (gamification, VR/AR, etc.) and e-learning content in close cooperation with experts
• Evaluation and definition of technical frameworks that support the implementation of media content/projects

Skills: Media Production, Learning Media Design, Video Editing, Client Support, Script Development, Creative Project Management, Digital Learning Implementation, Emerging Learning Technologies

• Design learning solutions to deliver modern, compelling, and personalized learning experiences for employees
• Develop leading-edge, external-oriented learning programs, including easy-to-use portals and video sharing systems, and promote collaboration at work
• Offer expertise in matching content and learning delivery methods, and leveraging the capabilities in instructional design, e-learning courseware development, video production, gamification, learning app development, knowledge assessments, etc.
• Advise and support clients to deliver impactful learning solutions aligned with their business needs.
• Analyze the client’s learning needs and design and deliver pedagogically powerful, engaging, and interactive learning solutions.
• Take into account the set business and learning objectives, the target audiences, and the customer’s technical possibilities.
• Be responsible for the full management of learning projects, from the kick-off to the development and delivery.
• Draw up realistic project schedules and keep a keen eye on budget, timing, and objectives.
• Manage the procedures for project validation, determine the deliverables, plan and coordinate the various roll-out and test phases.
• Facilitate the growth of the practice, lead and support the business development activities by contributing to business proposals and presentations.

Skills: Personalized Learning, Learning Solution Design, Instructional Expertise, Client Consulting, Needs Analysis, Project Management, Budget Planning, Business Development

• Develop innovative and engaging learning solutions from concept to delivery, including the use of graphics, images, animations, and video to enhance engagement and learning.
• Design graphics, images, animations, or video assets for others in the team to use.
• Write detailed storyboards to produce learning solutions.
• Support the project management of team tasks by meeting targets for performance, cost, and time.
• Contribute tothe  Quality Assurance of Team outputs.
• Actively contribute to innovation within the team by researching learning technologies and ideas to deliver the most up-to-date solutions, including the use of apps to support online learning, blended learning solutions, gamification, just-in-time learning, and other approaches and technologies.
• Work collaboratively with subject matter experts and other creative specialists to understand clients’ learning requirements and advise on how they can be implemented.
• Build strong working relationships with key stakeholders, both internal and external.
• Carry out additional duties and activities by the Head T&LD or Technical Lead.

Skills: Learning Solution Design, Visual Media Design, Storyboard Writing, Project Support, Quality Assurance, Learning Innovation, SME Collaboration, Stakeholder Management

• Work collaboratively within the squad to design engaging learning resources
• Work collaboratively with the team lead and product manager to ensure that learning solutions are innovative and meet the market need
• Work with Subject Matter Experts to develop the learning objectives and proposed content
• Research the subject matter to become adequately informed of the topic
• Use plain English to script engaging content with a strong narrative structure
• Apply best practice learning design and multimedia principles to all resources
• Review scripts and final content, and provide clear feedback to ensure high-quality standards
• Project manage content delivery, ensuring that are across all parts of the process
• Manage stakeholders and create strong positive relationships internally and externally
• Work within best practice guidelines and peer review other team members' work
• Advocate for good learning design both internally and externally
• Extensive experience designing digital learning solutions in a range of formats, i.e., eLearning, podcasts, videos, infographics, etc
• Collaborate with other content creators such as graphic designers, content developers, and product managers
• Understand the market, its nuances, and what makes it tick
• Troubleshoot content issues and ensure solutions are implemented
• Take a high level of ownership and manage the workload effectively

Skills: Learning Resource Design, Digital Learning Design, SME Collaboration, Content Scripting, Multimedia Principles, Content Quality Review, Project Management, Stakeholder Management

• Work in a team of learning designers who create engaging online learning experiences, primarily for B2C and occasionally B2B projects
• Use HCD principles to develop online products that respond to learner needs, business requirements, and technical constraints
• Understanding the target audience, understanding the market and competitor offerings, and understanding the business requirements
• Engage, consult with, manage, and collaborate with SMEs to develop course curriculum and course materials
• Create rich media course content in collaboration with the product team, creative media contractors, and SMEs (video, written content, audio, dynamic and static visual assets, infographics, etc.)
• Collaborate with the marketing team to develop course guides and provide product information to the sales team
• Build course content in a web-based WYSIWYG editor/LMS
• Develop any necessary operational or “back of house” learning support documentation (mentor guides, marking templates, onboarding instructions) or processes
• Review course performance data over time and optimize
• Respond to and action feedback from the teaching team

Skills: Learning Experience Design, Human-Centered Design, Market Analysis, SME Collaboration, Rich Media Development, LMS Authoring, Learning Operations, Performance Optimization

• Work with cross-functional teams using the Design Thinking process
• Help create exceptional online and hybrid learning experiences for students in grades Pre-K through 8th
• Create, maintain, and employ user personas in the design process
• Lead design sprints and ideation exercises with cross-functional teams
• Use a variety of tools, such as UX prototyping software and content authoring tools, to create rapid prototypes and final designs
• Conduct user tests with students and educators to find opportunities to improve designs and products
• Present and promote the use of qualitative and quantitative data in the design and development of learning experiences
• Contribute to the development and implementation of content templates by distilling interactions into repeatable, scalable patterns
• Help design gamification, narratives, and game mechanics that enrich rather than distract from the learning content
• Enhance current online learning experiences by applying cognitive psychology principles, learning theories including Situated Learning and Cognitive Apprenticeship, and instructional design best practices
• Advocate for learning experiences that move beyond simple direct instruction to include opportunities for experiential learning
• Help organize and prioritize work, manage projects within scope, and provide regular status updates to stakeholders
• Stay up to date with learning trends

Skills: Design Thinking, Learning Experience Design, User Personas, UX Prototyping, User Testing, Gamification Design, Learning Psychology, Project Management

• Collaborate with subject matter experts, stakeholders, and other learning experience designers to identify the right online learning experiences.
• Partner with business teams, peers, and stakeholders to drive awareness, engagement, and completion of the learning content.
• Explore vendor experience opportunities to design relevant content that helps vendors to resolve blockers and grow.
• Design and develop online learning experiences that align with learning outcomes that align with the vendor education goals.
• Use eLearning authoring tools to build online learning experiences and content.
• Analyze performance data to determine performance and learning objectives that deliver expected business results.
• Collaborate and interact with key stakeholders to design, develop, and deliver World Class E-Learning content
• Utilise the latest technology and platforms available to provide effective and measurable content
• Understand the capability needs and learning gaps through analysis and consultation with the Subject matter experts and stakeholders
• Meet regularly with the global stakeholders to ensure the content created and the platforms
• Engage with marketing to ensure documentation and content are within Brand Guidelines
• Design great courses aligned with clear and concrete learning objectives
• Co-create and maintain compelling course content by working alongside subject matter experts and multimedia learning team members

Skills: Learning Experience Design, eLearning Development, SME Collaboration, Stakeholder Engagement, Performance Analysis, Learning Technology, Needs Analysis, Content Alignment

• Create new digital courses and programs 
• Transform pre-existing courses into new digital courses
• Author lesson plans that apply the science of learning and adhere to digital Assurance of Learning initiative 
• Transform their research into new digital assets 
• Execute a digital education strategy that aligns with the strategic priorities of the school
• Collaborates with researchers in the Office of Digital Education to create research-based curricular and co-curricular digital courses and tools
• Develop singular educational templates and digital educational content for learners around the globe
• Design and develop effective and engaging educational solutions aligned with both customer needs and company goals.
• Work with a team of fellow education professionals, as well as technical writers, subject matter experts, and stakeholders to produce self-directed training, as well as video-based, classroom-based, and web-based training.
• Identify knowledge gaps, proficiency barriers, and performance improvement opportunities for both customers and partners, and target educational program solutions.
• Develop learning objectives that drive course design, with outcomes targeted to the needs of the audience.
• Develop certification programs and use badging, skill levels, and other techniques to drive learner engagement and recognize achievement.
• Implement training validation processes and ensure programs achieve learning objectives and customer satisfaction targets.
• Design, develop, and create learning sequences in an online environment with sound instructional principles and methodologies
• Identify, develop, and implement tools and methods 
• Support and enable the Academic Curriculum Advisers to develop innovative, authentic assessments
• Work collaboratively with Academic Curriculum Advisers/SME’s 
• Ensure consistency in the look and feel, structure, and high-quality online presence of all-new subjects

Skills: Digital Course Design, Learning Science, Instructional Design, Content Transformation, Learning Strategy, SME Collaboration, Assessment Design, Certification Development

• Working with the Learning Management System
• Creating engaging learning activities and compelling course content
• Communicating and engaging with the wider team and subject matter experts
• Applying and keeping up to date with best practice learning theories and methods
• Providing support and professional leadership to divisional content creators
• Establishing a good rapport and consultative relationship with clients and understanding their business, their requirements, and the bigger picture.
• Defining, describing, and articulating the design to the client and to the internal production team.
• Specifying exactly how any digital solutions will work, in detail, from structure to scope, visual look and feel, and functionality.
• Designing and developing learner experience programmes, modules, and materials, including virtual learning, blended learning, interactive webinars, videos, and motion graphics, facilitator guides, practice, review, and resource materials.
• Getting involved in design conversations with consultants, the creative team, and clients
• Refining and evolving designs to ensure high impact, creative interventions
• Supporting my client in building and developing a library of core content
• Assisting in determining learning needs and objectives for an organization's various employees.
• Developing course curricula, supporting materials, and programs for learning initiatives.
• Ensuring the delivery of learning courses and programs through suitable methodologies, such as individual coaching, classroom training, and digital.
• Assisting in evaluating employees' learning performance and related improvements.

Skills: LMS Management, Learning Activity Design, SME Collaboration, Learning Theory Application, Content Leadership, Client Consulting, Learning Experience Design, Learning Evaluation

• Lead the development of multimedia and digital deliverables and programs
• Identify and address awareness, knowledge, and skill gaps.
• Support existing experiences and learning materials and spearhead the development of new content, procedures, and tools in a variety of media
• Collaborate with user groups, research learner needs
• Identify and recommend learning theories and methods that address training needs
• Design training experiences end-to-end
• Partner closely with program managers, subject matter experts, and other key stakeholders to create innovative, blended learning solutions
• Provide guidance, direction, and support in the design of learning solutions to meet emerging needs and to fill capability gaps for staff and management
• Provide expertise regarding the structure, flow, and construction of education and training materials, as well as ensuring suitability for the defined target audience
• Coordinate digital learning content projects, from concept to final product, ensuring projects are delivered on time and in order of priority
• Develop engaging content utilising various forms of media and tools to deliver quality results in knowledge retention and transfer
• Work with key stakeholders and subject matter experts in developing new training programs, as well as updating existing programs
• Conduct post-project analysis to determine if learning programs are achieving the desired outcomes

Skills: Multimedia Development, Learning Needs Analysis, Instructional Design, Blended Learning, Stakeholder Collaboration, Learning Solution Leadership, Digital Project Management, Learning Evaluation

• Strong knowledge of learning science and instructional design principles
• Experience designing learning experiences and content to support adult learners
• Strong program management experience
• Experience creating computer science training programs and curriculum.
• Experience developing training materials for virtual instructor-led training and self-directed online learning.
• Experience evaluating the effectiveness of training programs and learning materials.
• Experience using digital content creation tools and learning management systems.
• Experience collaborating with subject matter experts, global stakeholders, and managers.
• Exceptional interpersonal and communication skills, including strong writing and speaking skills
• Ability to write effective copy, instructional text, audio scripts/video scripts.

Qualifications: BA in Education with 7 years of Experience

• Experience in a learning design and facilitation role.
• Proven experience in planning, designing, and delivering learning interventions.
• Proven experience in building and maintaining key client relationships at a management level.
• Experience in Learning Design or Instructional Design and facilitation
• Commercial or business banking environment experience.
• Interpersonal and Relationship Management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Planning, organising, and coordination skills
• Demonstrated commitment to high professional ethical standards and a diverse workplace
• Ability to adapt to a fast-paced business and work environment while managing multiple priorities
• Ability to rapidly prototype learning solutions

Qualifications: BS in Instructional Design with 8 years of Experience

• Previous training or technical writing experience
• Familiarity with modern Learning Experience Platforms (LXP)
• Content curation, learning pathway design, and curation experience
• Experience with video scripting, recording, editing, and producing.
• Experience in web and graphic design tools.
• Examples include applications developed using Adobe Creative Cloud software.
• Strong analysis and design skills with an emphasis on future-focused learning experiences
• Ability to think strategically, conduct needs assessments, and translate business performance gaps into learning and development strategies
• Ability to analyze and align learning and development metrics to business drivers and outcomes that make a difference in terms of organizational success
• Ability to quickly learn and embrace new technology, tools, and methods
• Ability to work well in a team environment using strong interpersonal, verbal, and written communication skills

Qualifications: BA in Psychology with 6 years of Experience

• Experience in instructional design and developing learning content
• Ability to solve real business and customer problems using strong graphic design skills, technical writing skills, attention to detail, and a sophisticated and clean aesthetic
• Extensive portfolio of learning products
• Proficiency using Articulate Storyline, Articulate Rise (or similar eLearning authoring software)
• Proficiency using Google Workspace (Gmail, Docs, Slides, etc.) or Microsoft Office (Outlook, Word, PowerPoint, Excel, etc.)
• Experience using TechSmith Camtasia (or similar video editing software), Adobe Photoshop (or similar photo editing software), and/or Adobe Audition (or similar audio editing software)
• Experience scoping, designing, prototyping, testing, building, and launching digital training
• Experience planning and analyzing data-driven learning experiences using SCORM or xAPI data
• Experience with web development (HTML5, CSS, JavaScript)
• Experience collaborating with subject matter experts in a SaaS company
• Experience managing and reporting on all curriculum and assessment data
• Experience with LMS administration, including eLearning publishing and learning assessments

Qualifications: BS in Cognitive Science with 7 years of Experience

• Experience designing and/or delivering software training materials
• Experience leading training in both in-class and online settings
• Prior experience working with an LMS
• Prior technical writing experience
• Prior experience organizing a knowledge base and client-facing learning materials
• Outstanding interpersonal and communication skills, both verbal and written
• Team-oriented individual with the ability to work both collaboratively and independently.
• Excellent presentation abilities utilizing Google Slides and/or PowerPoint
• Demonstrated strategic problem-solving that looks beyond the immediate task and applies the best solution

Qualifications: BA in English with 5 years of Experience

• Learning design experience in an international setting
• Working with a diverse group of stakeholders
• Experience working in the technology industry
• Experience in designing learning interventions based on adult learning principles, both inside and outside of traditional classroom environments.
• Proactivity, self-initiative, and the ability to operate in a global matrix environment
• Be able to connect information, people, developments, and content
• Proven ability in the design of modern learning interventions
• Strong interpersonal and communication skills.
• Experience in training content development and scriptwriting.
• Ability to manage projects within timelines.
• Working with IT development interfaces

Qualifications: BS in Computer Science with 6 years of Experience

• Extensive project management experience
• Ability to build good working relationships with People Organisation colleagues, as well as key stakeholders
• Strong analytical and problem-solving skills
• Excellent written and oral communication skills, in both English and Chinese
• Be able to work well both independently and within a team of different competencies
• Be technologically capable and curious to explore new ways of working
• Be flexible in response to ad hoc changes in responsibilities
• Solid working experience in training design, development, and delivery
• In-depth knowledge and working experience in the Tax field in Hong Kong and mainland China
• Experience in instructional design or educational content development.
• Experience in designing scalable learning solutions (classroom, virtual, and/or online).
• Experience with visual design, storyboarding, course-building, and editing.
• Experience in Storyline, Captivate, HTML5, Adobe Creative Cloud, and/or Video Editing.

Qualifications: BA in Communication Studies with 10 years of Experience

• Proven experience in digital and blended learning design
• Experience in running creative meetings and design workshops
• Engagement with SMEs, including the ability to identify and define desired outcomes, translate between stakeholders, and the digital learning developers
• Experience in the management of the full cycle of the digital learning development process 
• Experience of managing stakeholders in a high-performing culture
• Experience in team management, ideally managing designers and developers
• Strong project management skills
• Knowledge of the capabilities of authoring tools (Storyline, Rise, GoMo, etc.) and associated experience with these tools
• Ability to storyboard various learning, including e-learning, gamification, and video animation
• Ability to progress digital content
• Strong business partnering skills to be able to work closely and effectively with stakeholders
• Strong skills in digital development

Qualifications: BS in Educational Technology with 9 years of Experience

• Working experience in instructional design, curriculum design, or a similar role with instructional technology and authoring programmes
• Prior experience in adult learning and sales training course design and delivery.
• Experience creating and managing the production workflow of interactive eLearning modules with at least one Learning Management System
• Excellent knowledge of learning theories and instructional design models
• Familiarity with video editing software
• Basic HTML5 and SCORM output programming knowledge
• Ability to write clear instructional copy
• Visual design skills (Dreamweaver, Photoshop, Illustrator) and the ability to storyboard
• Ability to write effective copy, instructional text, audio scripts/video scripts
• Ability to manage self and resources, including time and surrounding circumstances, to deliver both short-term and long-term goals.
• Demonstrated leadership traits and 4-I values (integrity, intensity, innovation, and involvement).
• Effectively perform the duties while acting at all times in accordance with the Dignity at Work Policy, Code of Business Conduct and Ethics, and the values of Integrity, Intensity, Innovation, and Involvement.
• Fluent knowledge of English, spoken and written.

Qualifications: BA in Sociology with 7 years of Experience

• Experience in designing and developing online and blended learning solutions
• Strong knowledge and experience in the implementation and management of online, blended learning, and MOOCs (Massive Open Online Course)
• Sound knowledge and experience in applying contemporary and emerging principles of learning/instructional design to online and blended learning, including all phases of the Instructional System Design (ISD) process or Analyse, Design, Development, Implementation and Evaluation (ADDIE) model
• Possess statistical knowledge with the ability to transform survey findings to actionable insights, e.g., interpret quantitative and qualitative findings to make recommendations
• Proficiency in using relevant statistical software (such as SPSS, R, Python)
• Proficient in using relevant e-Authoring tools, such as Articulate, Lectora
• Curiosity and keen interest in the future of e-learning trends and evolving tools
• Extensive knowledge of online learning tools and media
• Experience in videography and video-editing
• Possesses good project management, resource management, and people management skills
• Excellent organizational and analytical skills
• Excellent communication skills with a good command of both oral and written English
• Excellent time management and ability to multi-task

Qualifications: BS in Human Development with 8 years of Experience

• Experience as a Designer with experience leading the design and development of learning solutions to drive mindset, skill, and behaviour change to achieve business outcomes
• Ability to apply up-to-date instructional design and learning science to live, virtual, online, social, adaptive, and in-the-flow continuous learning experiences
• Ability to leverage innovative digital learning technologies and scalable user interfaces for web and mobile learning experiences
• Ability to apply UI design and design thinking principles to assess learner/persona capability gaps, and develop learning systems or blueprints
• Strong interpersonal and communication skills, verbal and written, to both technical and non-technical audiences
• Ability to co-create, collaborate, and build trusted partnerships with team and business stakeholders
• Ability to Leverage data driven insights to drive decisions
• Agility, flexibility, and working in a fast-paced iterative environment
• Creative thinking, strong problem-solving, and continuous improvement capability
• Ability to guide/mentor experienced developers and troubleshoot issues
• Assess capability, evaluate, and measure value and business impact
• Ability to conduct stakeholder analysis and management, change management
• Business acumen and ability to rapidly learn business and cultural contexts
• Experience as an Experience Designer of dynamic learning solutions and role curriculum
• Pharmaceutical or healthcare industry experience
• Possess a continuous learning attitude towards technology and finding new ways to leverage it

Qualifications: BA in Liberal Arts with 10 years of Experience

• Experience in an adult education and/or higher education context
• Basic understanding of learning theory and (online/blended) curriculum design
• Experience in the educational use and technical support of learning management systems (e.g., Moodle)
• Experience in the design of synchronous online learning experiences (e.g., webinars and live streaming)
• Experience in the use and support of video and audio software
• Experience in developing digital resources for educational purposes, such as visual icons, infographics, or educational podcasts
• Proven experience in the use of rapid authoring tools (e.g., iSpring, Articulate, H5P) and developing SCORM packages
• Proficiency in relevant software (e.g., the Microsoft Office suite, Adobe Creative Cloud, Camtasia, etc.)
• Experience in working in a project-based environment that requires adhering to strict timelines.
• High level of attention to detail in all phases of the design process.
• Excellent interpersonal skills and experience of working in a team (the incumbent will be expected to work collaboratively, but should also be able to meet deadlines
• and work independently in a fast-paced, dynamic environment)
• Excellent time management and organisational skills
• Excellent written and verbal communication skills in English, including the ability to craft instructional text.

Qualifications: BS in User Experience Design with 4 years of Experience

• Experience in instructional design, e-learning, and project management in a fast-paced, high-growth, and high-output environment.
• Exceptional learning content creation skills with a history of success driving measurable results from modern, innovative, and interactive learning solutions.
• Extensive experience and proficiency with various design tools (i.e.
• Articulate, Captivate, Google Suite, content aggregators, websites) hosted on multiple platforms (LMS, web-based, mobile, etc.)
• Broad subject matter expertise in learning design methodologies, adult-learning best practices, and Kirkpatrick’s four levels of evaluation.
• Proven ability to analyze training requests, recommend and gain buy-in on the right solutions for complicated business needs, and follow through to completion.
• Ability to manage and prioritize multiple projects, deliverables, and competing priorities with a proven record of success.
• Ability to build and maintain strong relationships and communicate effectively while under pressure, balancing confidence, humility, and diplomacy.
• Confident working in a fast-paced, ever-changing environment with ambiguity.
• Be able to translate business needs or requirements into an effective piece of learning.
• Strong relationship-building skills, including the ability to build strategic working relationships with a diverse range of people
• Ability to be agile, work in a fast-paced and high-volume environment, whilst delivering high-quality work

Qualifications: BA in Media Studies with 9 years of Experience

• Ability to learn complex, difficult concepts with minimal assistance
• Working knowledge of instructional design principles and curriculum development models, such as ADDIE
• Excellent written communication skills
• Ability to communicate technical and non-technical concepts, and to edit materials from others.
• Exceptional planning and organization skills.
• Demonstrated experience developing and performing product demonstrations and training instruction/courses.
• Ability to multi-task and work under demanding deadlines.
• Strong knowledge of the Microsoft Office and Teams, Camtasia, Captivate or other eLearning development software, Virtual training platforms such as WebEx, GoTo or Adobe Connect, and Smartsheet
• Knowledge of the Adobe Creative Cloud or other graphic design programs, HTML editing software
• Experience developing training resources deployed using a Learning Management System (Cornerstone OnDemand or similar)
• L&D instructional design with exceptional adult learning knowledge and experience
• Ability to design learning materials, tools, and assessments using a blend of methods and media

Qualifications: BS in Graphic Design with 6 years of Experience

• Training Certifications, including CIPD, ASTD, Ken Blanchard, Achieve Global, DDI, MBTI, etc.
• Progressive organizational development and/or learning experience
• Knowledge of Articulate Storyline, Adobe Captivate, or similar eLearning authoring tools
• Be able to design and create compelling learning courses for all audiences
• Excellent critical thinking skills, able to support all business units seeking to develop an eLearning module
• Ability to work well with others and enjoys collaborative projects.
• Superior presentation skills (development and delivery)
• Self-starter who can work independently but is also able to collaborate with a global team
• Excellent interpersonal and communication skills (written and verbal)
• Comfortable with technology, i.e., MS Teams, LMS, including proficiency in Microsoft Office (PowerPoint, Word, Excel)
• Ability to create and understand process maps
• Demonstrated ability to be agile and quickly adapt to evolving training needs in the L&D function and the broader business
• Willingness to attend calls outside of standard office hours

Qualifications: BA in Philosophy with 7 years of Experience

• Track-record in successfully delivering large-scale educational projects in a learning content development-related role.
• Significant experience leading Quality Assurance/Quality Control processes and sign-off of educational products, ensuring pedagogical quality, technical reliability, and consistency of content (educational scripts, e-learning storyboards, videos, publications, textbooks, etc.).
• Experience in monitoring the market for new trends, technologies, and R&D of new learning solutions.
• Experience managing educational products throughout all stages of the learning development life cycle.
• Experience managing budget plans with timely development and implementation.
• Excellent understanding and experience of using eLearning authoring tools, such as Articulate (Storyline and Rise), Captivate, and Creative Cloud packages to create and update content.
• Excellent storyboard and script writing abilities.
• Deep technical knowledge and experience in learning design and adult learning principles.
• Ability to research content, analyse it, and then deliver a variety of creative learning materials which suit an array of delivery methods.
• Ability to engage with colleagues, communicating with them confidently and effectively throughout the learning development process.
• Comprehensive understanding of how skills, knowledge, and behaviours impact the design of leadership and management training.

Qualifications: BS in Data Analytics with 12 years of Experience

• Experience in designing, developing, and delivering training curriculum in various learning approaches, including classroom instruction, interactive, virtual, blended, eLearning, interactive multimedia, and on-the-job training
• Demonstrated experience utilizing project management methodologies to accomplish deliverables
• Ability and desire to quickly incorporate new technology and products into learning methods (e.g., videos, podcasts, digital learning, design software)
• Exceptional writing and design skills, as well as strong editing skills
• Ability to thrive in a fast-paced, industry-driven organization
• Strong and transparent communication, organization, and interpersonal skills
• Advanced Microsoft Office skills, including Outlook, Word, PowerPoint, Excel, and SharePoint
• Knowledge of Salesforce.com, Trailhead, IVR/ACD software, Captivate, or other production software
• Expertise in using ticketing platforms, including Axis, Air4, OSCAR, and Altea
• Consistently makes safety and security for self and others

Qualifications: BA in Anthropology with 8 years of Experience

• Expert knowledge in learning design practice, in combination with an understanding of pedagogy in the contemporary learning context, and ideally possesses a thorough understanding of the University’s policy and operational frameworks
• Experience in project management, with highly developed organisational and time management ability, prioritising competing tasks and setting priorities to meet deadlines with limited direction
• Ability to work collaboratively and contribute effectively to team objectives, displaying initiative to achieve specified goals, while displaying an agile mindset in response to a changing and complex environment.
• Experience in contemporary learning design and development of learning resources, including digital resources, for higher education or an equivalent combination of relevant experience and/or education/training
• Background in the development of frameworks and templates for efficient and effective learning design
• Exposure to web-based learning management systems, Canvas, and other technologies used to create stimulating and engaging learning environments
• Evidence of understanding and implementing established and emerging technologies in teaching and learning practice
• Awareness of learning management systems and how to maximise personalisation of learning and structure solutions to provide insights to the business.
• Passion for learning and development, and an understanding of how people like to learn, including knowledge of the full training cycle.
• Positive, can-do attitude with the ability to adapt and work effectively in a fast-paced environment.
• Self-motivated with the ability to work independently, as well as collaboratively as part of a wider team.
• Strong attention to detail and ability to proofread.

Qualifications: BS in Human-Computer Interaction with 9 years of Experience

• Experience working on learning design in an online context.
• Ability to get the head around new topics quickly and design engaging experiences that people love.
• Strong research and educational writing skills.
• Good knowledge of learning theories, learning design models, and best practices.
• Experience in facilitating analysis and design workshops and designing learner-centred materials
• Comfortable working in a fast-paced environment
• Adaptable and full of great ideas about how to improve the learning offering.
• Ability to work autonomously and present solutions to new pedagogical challenges.
• Great communication and interpersonal skills

Qualifications: BA in Journalism with 4 years of Experience

• Experience applying adult learning and design best practices to design/develop engaging, effective learning resources in a wide variety of formats.
• Proficiency in MS Office products, experience with multimedia and learning technology tools such as iSpring, Lectora, Captivate, Adobe Products, SharePoint, Camtasia, web development, etc.
• Experience incorporating multimedia elements (audio, video, and graphics) into blended learning solutions.
• Strong written and verbal communication skills.
• Ability to self-review and meet rigorous quality standards.
• Experience working in a project environment and familiarity with project management tools and techniques.
• Demonstrated focus on continuous self-learning and exploring new trends, strategies, and practices in the talent development field.
• Experience in building, maintaining, and repairing work relationships.
• Be able to work in a collaborative work environment.

Qualifications: BS in Neuroscience with 6 years of Experience

• Experience in designing effective learning interventions for staff from a range of specialties/professions.
• Experience in designing programmes for senior leaders
• Effective leadership skills and experience in supporting team members to deliver effectively
• Proven ability to develop effective evaluation strategies for learning interventions
• Be able to use data and evidence to support recommendations and demonstrate impact
• Excellent project management and delivery skills.
• Ability to break down complex technological concepts into simple, easy-to-understand course content
• Deep understanding of technology by way of experience with programming/coding, cyber, data analytics, IT systems, or support
• Experience with LMS technology, basic HTML/CSS, and Adobe CS skills
• Strong collaboration skills, particularly in managing SMEs and contractors
• Sophisticated/high-level written communication skills

Qualifications: BA in Creative Writing with 10 years of Experience

• Experience with the design and development of online education
• Experience with the design and development of multimedia in education, such as video, visuals, audio, etc.
• General knowledge and understanding of the most common LMS functionalities
• Experience in a project management role or in a project-based organisation
• Experience with the production of multimedia content for education and/or editing skills
• Ability to keep current on best practices in instructional design
• Strong critical thinking skills
• Ability to prioritise and manage multiple simultaneous deadlines
• Lesson and curriculum planning skills
• Proven success designing digital learning solutions in a corporate environment
• Excellent verbal and written communication skills
• Experience in various online environments (e.g., LMS, LXP, CMS), experience or aptitude in developing rapid authoring tools (e.g., Articulate Storyline), and experience with HTML5

Qualifications: BS in Information Science with 6 years of Experience

• Experience in video creation, animation, and creative design.
• Portfolio highlighting multiple projects and the direct contributions.
• Experience and passion for instructional methodologies, educational tools and techniques, and their appropriate application.
• Experience in Learning Design strategy creation.
• Excellent writing, project management, and communication skills.
• Passion for video, animation projects, and small creative design tasks alike.
• Strong problem-solving skills and be able to devise blended learning solutions that meet the needs of the learner
• Demonstrate excellent written and verbal communication and influencing skills, as the role will include working with Learning Design Managers and other key stakeholders
• Familiar with Articulate 360, the Microsoft suite, including SharePoint, and exposure to the Adobe suite to develop digital learning solutions
• Ability to think creatively and develop new approaches to problems
• Ability to work well within a team and follow self-direction
• Good sense of design and presentation skills

Qualifications: BA in Organizational Leadership with 5 years of Experience

• Good knowledge and experience in the application of adult learning theories and digital learning principles
• Must have demonstrable experience in developing innovative learning designs in the university setting
• Demonstrated skill in the use of rapid authoring tools such as H5P/Articulate Storyline to develop online courseware
• Experience developing courses in a range of LMS platforms e.g,. Moodle, Canvas, Blackboard
• Proven ability to work with subject matter experts to design industry-current, fit-for-purpose learning resources across multiple disciplines
• Excellent written and verbal communication skills
• Experience designing learning and assessment for online delivery
• Experience with HTML/CSS 
• Understanding of key business issues and execution of the learning and development strategy.
• Demonstrated experience in content and/or instructional design using a blend of learning modalities.
• Excellent knowledge of adult learning theories and instructional design models.
• Experience designing learning content to build client and/or sales-related capabilities.

Qualifications: BS in Multimedia Design with 6 years of Experience

• Experience in project management skills, such as managing multiple projects and priorities, timelines, and deliverables
• Ability to build relationships and engage and support customers/partners to change processes based on their feedback
• Virtual learning/distance learning experience
• Working knowledge of adult education (ADDIE, Bloom's Taxonomy, Kirkpatrick Levels of Evaluation)
• Proven track record of innovative learning experience design and deployment
• Knowledge of Digital content creation tools (ex. audio/video, graphic design)
• Knowledge of instructional design tools (ex. Articulate Storyline, TechSmith Camtasia, Adobe Captivate/Presenter, VR and AR experience development, podcasting)
• Experience of engaging others and promoting participation in activities that promote improved and modernised teaching, learning, and assessment through a modernised curriculum.
• Understanding of the intent, implementation, and impact of the planned and delivered curriculum
• Knowledge of current safeguarding practice and legislation.
• Fluency in the English language, both in written and verbal forms
• Proficient in Microsoft Office Suite

Qualifications: BA in Training & Development with 7 years of Experience