LEARNING AND DEVELOPMENT ADMINISTRATOR RESUME EXAMPLE

Job Summary: 

• Assist with vendor management and work with the senior analyst to maintain licensing activities
• Work with the Learning Analyst to help with scheduling training with the vendor
• Work with the Learning Analyst to contact coaches and trainers and work with their schedules
• Monitor and gather information with surveys and create NPS from various learnings
• Get involved and help in other areas of learning to push the agenda
• Develops methods and materials for learning and development programs. 
• Be responsible for preparing curriculum for lectures, group discussions, demonstrations, and learning workshops.
• Evaluates learning course delivery, measures learning results, and recommends learning program changes.
• Assists in the development of instructional media design packages, training program structure documents, and other necessary training items.
• Researches new training methods and determines relevance to crew. 
• Assists with the analysis of learning course evaluations and suggests improvements.

Skills on Resume: 

• Vendor Management (Hard Skills)
• Training Scheduling (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• Survey Analysis (Hard Skills)
• Curriculum Development (Hard Skills)
• Instructional Design (Hard Skills)
• Learning Evaluation (Hard Skills)
• Research Training Methods (Hard Skills)

Job Summary: 

• Provide day-to-day administrative support to the L&D team related to all learning activities, from creating an event to summarizing evaluation forms. 
• Create sessions and events in the learning management system, sending out invitations, managing participant lists, registering attendance, sending out evaluation forms, summarizing these evaluations, contacting possible external locations, making necessary travel arrangements, informing instructors and external providers, monitoring maximum capacity of courses and late cancellations...
• Provide first-line support to the PwC learners
• Organize training sessions, including facilities, logistics, and on-site support
• Maintain and manage learning content on the learning management system
• Use the learning technology tools (registration tool, event app, video editing …) and maintain content, including the L&D-related intranet pages
• Create reports using the learning management system and use the L&D dashboard
• Timely follow-up and dispatching of invoices to approvers, and follow-up of expenses
• Actively participate in the weekly L&D meetings
• Assist the L&D team with specific learning projects

Skills on Resume: 

• Event Coordination (Hard Skills)
• LMS Management (Hard Skills)
• Participant Communication (Soft Skills)
• Training Logistics (Hard Skills)
• Content Maintenance (Hard Skills)
• Report Generation (Hard Skills)
• Invoice Processing (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Provide first-line support for Learning and Development employee enquiries
• Provide day-to-day administrative support to the learning team with respect to all learning activities
• Organize the training sessions, including managing the planning, facilities, and logistics
• Manage contacts and interactions with the business, contact external vendors, and follow up on registrations/cancellations
• Maintain the related intranet pages, manage content on the learning platform, and produce reports
• Prepare and post communications for several learning activities
• Assist the learning team with specific learning projects
• Play a pivotal role in the internal Learning Community

Skills on Resume: 

• Employee Support (Soft Skills)
• Administrative Support (Hard Skills)
• Training Organization (Hard Skills)
• Vendor Coordination (Hard Skills)
• Content Management (Hard Skills)
• Communication Preparation (Hard Skills)
• Project Assistance (Soft Skills)
• Community Engagement (Soft Skills)

Job Summary: 

• Support the day-to-day administration of the learning management system
• Liaise with key content providers regularly for content updates
• Maintain, edit, and update the content on the intranet and other internal systems
• Work with internal teams to ensure that the content available is current and suitable for the needs of the user
• Support the onboarding of new employees
• Support new joiners on internal processes within the team
• Proactively identify areas of improvement within the intranet structure and content
• Help monitor system usage to drive continuous improvement
• Provide updated reports of utilisation, content, and feedback
• Make recommendations on how to improve user experiences within the system
• Support content creators to help maintain a high standard of content in all areas
• Manage content update requests, prioritising work
• Help coordinate internal activities

Skills on Resume: 

• LMS Administration (Hard Skills)
• Content Liaison (Hard Skills)
• Content Management (Hard Skills)
• Team Collaboration (Soft Skills)
• Onboarding Support (Soft Skills)
• Process Improvement (Soft Skills)
• Report Generation (Hard Skills)
• Activity Coordination (Soft Skills)

Job Summary: 

• Be responsible for the LMS administration and ensuring ease of functionality, as well as identifying, tracking, and resolving system issues
• Create and manage user and content structures, including the creation of user groups, learning cohorts, and curriculum/courses
• Develop and update tools, learning content, and reporting for ongoing access to learning information, and generate standard and custom reports
• Coordinate and collaborate with vendors on enhancement requests, issue resolution, and escalations
• Ensure that proper configuration, monitoring, and documentation are in place to support LMS and integrated applications.
• Maintain flexible hours for issue resolution and the ability to communicate and troubleshoot outside of business hours.
• Conduct presentations, workshops, and facilitate training sessions in a variety of delivery methods such as virtual live sessions, pre-recorded, or a hybrid of both.
• Design/develop educational and development materials such as presentations, learning modules, curricula, and videos. 
• Collaborate with internal business partners who meet the goals and objectives of the business unit.
• Maintain accurate up-to-date records of attendance, class lists, competency completion, and surveys
• Work independently, flexing between multiple priorities based on department needs.

Skills on Resume: 

• LMS Administration (Hard Skills)
• Content Management (Hard Skills)
• Report Generation (Hard Skills)
• Vendor Coordination (Soft Skills)
• Training Facilitation (Hard Skills)
• Instructional Design (Hard Skills)
• Record Maintenance (Hard Skills)
• Prioritization Skills (Soft Skills)

Job Summary: 

• Record training activity across the Global Supply Chain via the LMS
• Ensure that skills and competence matrices are appropriately maintained
• Coordinate and organise training activity for the Global Supply Chain training team
• Support the design and creation of learning content (both physical and digital)
• Schedule and complete ad-hoc reporting
• Maintain and upload new content onto LearnUpon (LMS)
• Administration support for training events, eg, setting up sessions in LearnUpon
• Auditing relevant Global Supply Chain content in LearnUpon (LMS)
• Supports the day-to-day running of the Global Supply training team
• Assist with any training needs across the Global Supply Chain
• Supports with facilitation and session delivery
• Champion and promote the use of Edrington Academy

Skills on Resume: 

• Training Records (Hard Skills)
• Competency Tracking (Hard Skills)
• Training Coordination (Hard Skills)
• Content Development (Hard Skills)
• Report Generation (Hard Skills)
• LMS Administration (Hard Skills)
• Session Facilitation (Hard Skills)
• Learning Promotion (Soft Skills)

Job Summary: 

• Provide first-line LMS support for all L&D-related queries across PIB Group. 
• Ensure swift query resolution and proactive communications with customers at all times. 
• Support in the configuration of Learning pathways and assessments.
• Provide an efficient transactional L&D service for course administration, including the coordination of all course administration form nominations, registers, course instructions, pre-learning material, evaluation data, and dealing with cancellations and alterations
• Liaise with PIB Group LMS supplier to resolve queries and request regular updates, and log and track all queries
• Provide guidance and relevant L&D forms and documents to the wider PIB Group business
• Provide general administration support to the Head of Learning and Development and the HR Leadership team in relation to L&D activity
• Prepare and administer the professional qualifications forms when learning requests are received, including making orders to the relevant professional bodies and keeping a log of all orders
• Log and track L&D invoices from suppliers
• Support the Learning Needs Analysis activity by issuing surveys, collating results, and ordering results into themes.
• Actively contribute to the various L&D projects and activities, including design and delivery

Skills on Resume: 

• LMS Support (Hard Skills)
• Query Resolution (Soft Skills)
• Course Administration (Hard Skills)
• Vendor Liaison (Soft Skills)
• Form Management (Hard Skills)
• Invoice Tracking (Hard Skills)
• Survey Analysis (Hard Skills)
• Project Contribution (Soft Skills)

Job Summary: 

• Providing required support through explaining/demonstrating how the functionalities of the system may be used (e.g. Quizzes, tests, evaluations, certificates, programs, and curricula.
• Guiding learning activity leads to providing the necessary information to set up the learning activity in the most effective way and in line with the standards and naming conventions.
• Providing support to build and test the learning activity in the system.
• Providing support to set up the required learning evaluation in the system.
• Publishing the learning activity to the catalogue once the learning activity is complete
• Managing assignment profiles once approved and requested changes to an individual's learning plans/history.
• Supporting requirements to set up instructor-led sessions
• Setting up and providing functional reports in the learning interface and/or review/manage requests for customised reports

Skills on Resume: 

• System Demonstration (Hard Skills)
• Learning Guidance (Soft Skills)
• Activity Setup (Hard Skills)
• Evaluation Setup (Hard Skills)
• Content Publishing (Hard Skills)
• Assignment Management (Hard Skills)
• Instructor Coordination (Soft Skills)
• Report Generation (Hard Skills)

Job Summary: 

• Manage the Workday Learning Module using as the Learning Management System (LMS)
• Oversee the administrative function of the LMS, including updating the look and feel of the application, maintaining user records, creating and scheduling training sessions, maintaining, categorizing, and updating training content and resources, uploading and approving content, building and running reports, and troubleshooting end-user issues.
• Serve as subject matter expert on MHS’s learning management system (Workday Learning), keeping informed of system features and updates, and recommending changes
• Monitor system functionality, identifying and resolving technical issues with the LMS vendor.
• Develop and update learning content, including courses, job aids, facilitator guides, and assessments.
• Support Human Resources and leadership with learning needs assessments.
• Liaise with department subject matter experts to assist with course updates, coordinate logistics, assist with updating completions, and report on evaluations.
• Lead communications and logistics for global annual compliance training and new hire compliance training
• Manage inbound communications, including customer concerns
• Monitor departmental email inbox and respond to messages
• Designing and developing classroom-based, digital learning content and on-the-job performance support materials.
• Gather topics, attend weekly team meetings, manage agendas, and keep meeting notes with follow-up items

Skills on Resume: 

• LMS Management (Hard Skills)
• System Administration (Hard Skills)
• Technical Troubleshooting (Hard Skills)
• Content Development (Hard Skills)
• Learning Assessment (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• Training Coordination (Hard Skills)
• Communication Management (Soft Skills)

Job Summary: 

• Liaise with the L&D Officer in the scheduling and planning of new inductions
• Managing ongoing NVQ's/English/Maths currently underway on sites
• Provide admin support for all projects managed by the Training Officer
• Book/cancel training rooms/venues
• Monitorstationary levels and order stationery items
• Maintainthe organisation's training matrix
• Maintain filing systems and photocopying documents
• Process all training requests, paperwork, and correspondence accurately and in good time
• Manage course waiting lists and monitor the number of delegates for each course, reacting
• Record all course attendance and update all databases with student information, and action cancellations

Skills on Resume: 

• Induction Scheduling (Hard Skills)
• Training Administration (Hard Skills)
• NVQ Management (Hard Skills)
• Venue Booking (Hard Skills)
• Stationery Management (Hard Skills)
• Training Matrix (Hard Skills)
• Record Keeping (Hard Skills)
• Attendance Tracking (Hard Skills)

Job Summary: 

• Maintaining and delivering the onboarding process for all new starters joining the organisation
• Management of training event materials, joining instructions, and distribution of pre-course work and evaluation
• Management of notes of interest list and attendee cancellations for learning events
• Management of learning event evaluation data
• Providing support in the data collation and budget management activities
• Maintaining the online learning systems and resources to ensure that materials remain accurate and up to date, liaising with stakeholders in other departments
• Supporting the continuous improvement of the way in which learning and development activities are organised, and learning statistics are captured
• Ensuring that all employee data relating to training is collated and stored in line with GDPR

Skills on Resume: 

• Onboarding Management (Hard Skills)
• Training Materials (Hard Skills)
• Attendance Coordination (Hard Skills)
• Evaluation Management (Hard Skills)
• Data Collation (Hard Skills)
• LMS Maintenance (Hard Skills)
• Process Improvement (Soft Skills)
• Data Compliance (Hard Skills)

Job Summary: 

• Liaising with clients to organise logistical support for programs
• Communicating with the pool of facilitators to ensure the smooth running of the program
• Creating contracts and schedules for freelance teams
• Providing technical support during virtual workshops
• Answering business phones and emails
• Tracking evaluation reports
• Managing project reporting using Excel
• Assisting with the creation and formatting of documents (including training materials, slide decks, and reports)
• Supporting the general business and project management team

Skills on Resume: 

• Client Liaison (Soft Skills)
• Facilitator Coordination (Soft Skills)
• Contract Management (Hard Skills)
• Technical Support (Hard Skills)
• Communication Management (Soft Skills)
• Evaluation Tracking (Hard Skills)
• Project Reporting (Hard Skills)
• Document Preparation (Hard Skills)

Job Summary: 

• Scheduling course dates, including internal and external, booking meeting rooms, or setting up video calls
• Sending reminders to attendees and facilitators of their upcoming courses
• Logging attendance and non-attendance onto the HR system
• Organising refresher training for fire wardens, first aiders, and mental health first aiders
• Sharing external course requests with the L&D team and booking authorised courses, confirming with the attendee
• Tracking all external course bookings and professional qualifications for budget and TNA purposes
• Updating process notes for regular training interventions
• Providing general admin support, including diary management, document sharing, adding invoices to the system, and updating the L&D and people intranet page
• Researching and booking external venues for courses
• Providing ad-hoc support to the L&D team and the People team on department projects

Skills on Resume: 

• Course Scheduling (Hard Skills)
• Attendee Reminders (Soft Skills)
• Attendance Logging (Hard Skills)
• Refresher Training (Hard Skills)
• External Course Booking (Hard Skills)
• Budget Tracking (Hard Skills)
• Process Documentation (Hard Skills)
• Administrative Support (Soft Skills)

Job Summary: 

• Ensure the Learning and Development mailbox is monitored and actioned efficiently.
• Book training courses and maintain training databases, ensuring that all training records are kept up to date and information 
• Provide administrative support for Learning and Development programmes and projects
• Assist with event management, booking accommodation, preparing materials and communications, and collecting and analysing feedback.
• Assist with the administration of e-learning modules
• Input into management information reporting.
• Provide administrative support for the induction of new employees
• Coordinate external suppliers when delivering courses on and off-site, ensuring production and delivery of required materials are organised
• Assist with the management of the L&D budget by processing invoices
• Manage, monitor, and report on all course evaluations

Skills on Resume: 

• Mailbox Management (Soft Skills)
• Course Booking (Hard Skills)
• Training Administration (Hard Skills)
• Event Coordination (Hard Skills)
• E-Learning Administration (Hard Skills)
• Reporting Support (Hard Skills)
• Induction Support (Hard Skills)
• Budget Management (Hard Skills)

Job Summary: 

• Accurately record instances of internal and external learning and development across all areas of the business.
• Accurately maintain all aspects of the learning and development programme 'Achieve', including input of records and producing appropriate reports.
• Provide support for the Director of Learning and Development and Training Managers across the business.
• Record training inputs in line with areas in terms of compliance with legislative and contractual standards.
• Liaise with internal and external trainers/companies to organise and plan the delivery of courses.
• Support the Lay Development and Discipleship Team to organise internal and external events, including training, annual events, and conferences
• Work closely with the Focal Ministry Officer and Local Ministry Officer to ensure training and development of lay leaders is timely and consistent
• Plan course days and related events, including all arrangements such as refreshments, printing and distributing course materials, and welcoming attendees
• Assist in liaising with course tutors/volunteers for the delivery of courses, including organising dates, issuing relevant coursework
• Identify learning and development needs
• Create, maintain, cost, and deliver a business-wide Training Schedule
• Select an appropriate and cost-effective series of events to deliver learning and development outcomes, both in-house and externally provided
• Undertake analysis of training data and metrics, and provide a report of these every month
• Work with Managers to create and deliver training plans that support the delivery of business goals

Skills on Resume: 

• Training Records (Hard Skills)
• LMS Management (Hard Skills)
• Trainer Liaison (Soft Skills)
• Event Coordination (Hard Skills)
• Course Planning (Hard Skills)
• Learning Analysis (Hard Skills)
• Schedule Management (Hard Skills)
• Training Needs (Soft Skills)

Job Summary: 

• Coordinating the administration and logistics of all learning and wider organisational development activity
• Support the training team with the development and maintenance of training programmes covering all areas of training activity and ensuring a smooth training journey for staff.
• Assign training activities to roles, manage training and attendance records and associated assessments, adhering to all necessary compliance requirements.
• Develop and maintain detailed training plans and clear, user-friendly schedules
• Create and issue timely and informative individual training communications, working closely with the onboarding team and the induction co-ordinator.
• Supporting employees' access to information on the Learning Management System
• Uploading courses and programmes to the Learning Management System
• Manage employee attendance for professional qualifications
• Provide full support and ongoing admin of the Learning Management System
• Provide end-to-end logistics support for all internal and external learning events, from room bookings, joining instructions, and catering, through to collating course evaluation
• Extract key management information from appraisals to support the annual Training Needs Analysis

Skills on Resume: 

• Training Coordination (Hard Skills)
• Program Development (Hard Skills)
• Attendance Management (Hard Skills)
• Training Planning (Hard Skills)
• Employee Communication (Soft Skills)
• LMS Administration (Hard Skills)
• Event Logistics (Hard Skills)
• Data Analysis (Hard Skills)