LEARNING ANALYST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Jan 27, 2026 - The Learning Analyst develops and implements effective learning solutions by creating e-learning content, planning training programs, and applying adult learning and instructional design methodologies. This role requires strong communication skills, advanced IT proficiency, and the ability to analyze datasets using Excel and Power BI. The analyst also evaluates training options and uses multimedia platforms to deliver high-impact development initiatives.

Essential Hard and Soft Skills for a Standout Learning Analyst Resume

  • Data Analysis
  • KPI Reporting
  • Dashboard Creation
  • LMS Management
  • Instructional Design
  • Curriculum Development
  • Learning Analytics
  • Power BI
  • Technical Documentation
  • Project Management
  • Stakeholder Communication
  • Process Improvement
  • Requirements Adaptation
  • User Training
  • Vendor Management
  • Strategic Collaboration
  • Issue Resolution
  • Service Coordination
  • Advisory Skills
  • Partner Liaison

Summary of Learning Analyst Knowledge and Qualifications on Resume

1. BA in Education with 3 years of Experience

  • Great interpersonal skills, with the ability to manage expectations and explain non-technical and technical details
  • Aptitude for IT and an up-to-date knowledge of common applications and systems, such as the Adobe suite
  • Knowledge of IT service processes (ITIL) and best practices
  • High level of organisation with the ability to manage and prioritise multiple pieces of work
  • Confidence in training and presentation delivery, taking complex technical information and disseminating it in an easy-to-understand format to colleagues at all levels
  • Ability to learn quickly, applying a logical approach to problem-solving
  • Excellent oral and written communication skills
  • Video production skills
  • SharePoint owner experience
  • Familiar with the Adobe suite
  • Experience of working in multinational, multicultural environments
  • Passionate for diversity, recognizing the innovation and competitive edge that comes from a diverse, highly skilled team where equal opportunities
  • High energy, motivated, open-minded, and willing to embrace innovation and new technology
  • Ability to be creative, accurate, and inventive in the work
  • Self-starter, pragmatic, flexible, and comfortable with ambiguity, able to align business and DT vision to deliver clarity
  • Excellent interpersonal skills, including teamwork, collaboration, and facilitation
  • Ability to assist with the development of others, providing guidance, training, motivational, and directional feedback
  • Ability to empower others to succeed, giving staff the confidence and support to thrive, develop, and excel

2. BS in Data Analytics with 5 years of Experience

  • Experience in Learning and Development
  • Experience developing content, planning, and implementation
  • Experience in developing e-learning resources
  • Functional knowledge of adult learning and instructional design methodologies
  • Excellent written and verbal communication skills in English
  • Strong IT skills, particularly in the MS Office Suite (Word, MS Teams, PowerPoint, SharePoint)
  • Proficiency with statistics and dataset analytics (using Excel and PowerBi)
  • Adept with a variety of multimedia training platforms and methods
  • Ability to evaluate and research training options and alternatives
  • Ability to design and implement effective training and development initiatives

3. BA in Psychology with 2 years of Experience

  • Experience with WalkMe or another Digital Adoption Platform
  • Previous Project Management experience
  • Experience as a Business Analyst
  • Experience in Learning and Talent Development
  • Adequate knowledge of the WalkMe and related (Insights) analytics platform
  • Strong understanding and application of jQuery, CSS, and HTML
  • Experience with Dayforce, Ceridian, SAP, and Microsoft applications (SharePoint, Teams, PPT, etc.)
  • Must possess excellent people skills and have strong written and verbal communication skills, with expert fluency in English
  • Ability to build relationships across multiple functions and implement processes in a highly challenging environment by maintaining a high standard of accuracy and professionalism
  • General awareness of Organizational Change Management practices and strategies
  • Strong time management and organizational skills with the ability to manage competing priorities and execute with urgency, accuracy, and efficiency, and the flexibility to shift focus
  • Understanding of Learning and Talent Development best practices and methodologies.
  • Strong project management and collaboration skills
  • Demonstrated ability to support multiple complex workflows and programs through full-scale digital adoption solutions.
  • Strong ownership of WalkMe content with a keen sense of reporting, analytics, automation, and AI.
  • Ability to present data and to tell a meaningful story to senior leadership and project stakeholders engagingly and concisely.
  • Enthusiasm to learn and an eagerness to contribute to the team and enhance the knowledge

4. BS in Information Systems with 4 years of Experience

  • Experience in digital learning and technology-enabled learning solutions
  • Programming capability on various learning technologies
  • Experience in the design of animations, graphics, and interactive dashboards
  • Experience in the design of learning nuggets
  • Working awareness and experience in systems, HCM solutions, and RPA
  • Knowledge of one or more HCM cloud, Oracle, SAP, and other out-of-the-box HR technologies
  • Knowledge of Change management and Project management techniques
  • Working knowledge and/or experience in Analytics
  • Understanding of the full life cycle of the instructional systems design (ISD) process
  • Knowledge of adult learning principles, instructional design, and training evaluation methods
  • Proficiency with authoring tools such as Articulate Storyline, Captivate, Vyond (Go Animate), Adobe Presenter, uPerform, and UPK, etc.
  • Basic proficiency with photo editing or graphics software such as Flash, Adobe Photoshop, or Adobe Illustrator, or any other
  • Basic/Advanced understanding of animations and animation storyboards

5. BA in Human Resources with 6 years of Experience

  • Experience in developing complex technical designs
  • Ability to architect learning technology
  • Experience in innovative learning solutions to target using the latest digital solutions, mobile solutions, etc.
  • Experience in the design of interactive solutions
  • Knowledge of compliance processes such as Section 508 compliance and SCORM conformance
  • Work experience/exposure to learning design, content development, and instructional design roles as part of a global distributed team with global clients.
  • Flexible environment and changing requirements with frequent client interactions.
  • Must understand the importance of designing and delivering appropriate Learning systems/performance support tools in the context of a large change program or a workforce transformation initiative
  • Demonstrate high integrity and commitment to working in a new, challenging environment
  • Demonstrate ability to manage ambiguity and be proactive
  • Strong communication and presentation skills
  • High energy levels, be flexible, adaptable, and confident
  • Must be open to travel nationally and internationally

6. BS in Computer Science with 3 years of Experience

  • Previous experience with such topics as Technical Certifications, Badges, and Professional Competencies Management
  • Previous training experience delivering both virtual and in-person training
  • Understanding of clients’ business environment/needs and how to capture/relay information to consult with them regarding their training
  • Desire and ability to quickly learn and communicate new concepts effectively
  • Experience using MS Office and web collaboration tools, including WebEx, Zoom, and/or LMS platforms
  • Strong presentation and communication skills
  • Ability to clearly and effectively communicate with others, both orally and in writing.
  • Problem-solving skills, identifying complex problems, and reviewing related information to develop and evaluate solutions
  • Critical thinking skills, using logic and reasoning to identify positive/negatives of alternative solutions, conclusions, and approaches to problems.

7. BA in Instructional Design with 5 years of Experience

  • Working experience in a sizable global organization
  • Fluency in Business English (Spoken and Written)
  • Experience in learning administration or co-ordination or related areas
  • Learning Management System (LMS) administration or Learning Experience Platform administration experience
  • Strong ability to attend to details, modify approaches in consideration of practical concerns, and accept and adapt to sudden changes in priorities
  • Experience in HRIS, including Talent Management, Learning and Development, or a related field.
  • In-depth knowledge of cloud-based HCM Systems
  • Experience with SumTotal LMS
  • Advanced MS Office experience, including Excel.
  • Knowledge in Organizational Learning and Development

Professional Skills FAQs

What are professional skills?

Professional skills are abilities that help individuals perform tasks effectively in a workplace environment. These skills include both technical competencies required for specific roles and soft skills such as communication, teamwork, and problem solving.

What is the difference between hard skills and soft skills?

Hard skills are technical abilities learned through education or training, such as programming, data analysis, or laboratory testing. Soft skills refer to interpersonal abilities like communication, leadership, adaptability, and teamwork.

Why are professional skills important for careers and resumes?

Professional skills help employers evaluate whether a candidate can perform job responsibilities effectively. Listing relevant skills on a resume demonstrates qualifications and helps applications pass Applicant Tracking Systems used in modern hiring processes.

What professional skills do employers look for?

Employers usually value a combination of technical expertise and transferable workplace skills. Common examples include analytical thinking, communication, teamwork, leadership, time management, adaptability, and digital literacy.

How can professionals develop professional skills?

Professionals can develop skills through continuous learning, training programs, certifications, mentorship, and practical work experience. Staying updated with industry trends also helps individuals maintain relevant and competitive skills.

Editorial Process

Lamwork content is developed through structured review of publicly available job postings and documented hiring trends.

Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.