LAUNDRY SUPERVISOR COVER LETTER TEMPLATE

• Manage the Housekeeping Department to ensure the provision of a clean and safe environment for customers, visitors and staff.
• Develop and assign work schedules for personnel in the housekeeping and laundry departments.
• Order supplies necessary to effectively and efficiently perform housekeeping and laundry functions.
• Recruit, select and orient housekeeping and laundry staff.
• Inspect the facility on a regular basis to determine the effectiveness of the housekeeping function.
• Ensure that the building is maintained in an odor-free and clean condition.
• Take immediate action on any observed deficiencies.
• Maintain all necessary records.
• Review and evaluate the work performance of assigned personnel, as well as counsel/discipline assigned personnel according to the established company personnel policy.
• Complete time cards and prepare departmental payroll according to the payroll cycles of the facility.

Skills: Housekeeping Management, Staff Scheduling, Inventory Control, Staff Recruitment, Facility Inspection, Performance Evaluation, Payroll Processing, Safety Compliance

• Ensure that all equipment is maintained in proper working condition.
• Ensure compliance with all facility policies and procedures and government regulations.
• Assist in performing housekeeping duties.
• Manage the Laundry Department, including collecting, washing, drying, sorting and folding of laundry.
• Develop and assign work schedules to the laundry department.
• Inspect laundered items for cleanliness on a regular basis.
• Recruit, select, and orient Laundry Department staff.
• Participate in the budget development process.
• Assist in performing laundry duties.

Skills: Equipment Maintenance, Regulatory Compliance, Housekeeping Support, Laundry Operations, Staff Scheduling, Quality Inspection, Staff Recruitment, Budget Support

• Train and coach laundry staff in specific laundry job tasks and in the completion of daily schedules.
• Conduct new team member training.
• Monitor production levels and turnaround time and report on a daily basis.
• Maintain sufficient inventory of supplies and equipment and orders.
• Participate in weekly/monthly inventories.
• Ensure laundry is completed as scheduled and linen inventory is restocked to meet demand.
• Ensure the laundry area is kept clean and equipment is maintained.
• Notify the manager of needed equipment maintenance or problems.
• Resolve guest complaints within the scope of authority.
• Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Notify management of any problems resulting from guest complaints, intoxication, or disruptive behavior.

Skills: Staff Training, Production Monitoring, Inventory Management, Linen Control, Equipment Maintenance, Guest Complaint Resolution, Incident Reporting, Operational Compliance

• Manage overall daily operations of the Laundry Department.
• Ensure quality controls are in place for all laundry processes, rejecting any exceptions.
• Maintain the cleanliness of the laundry area.
• Train, develop, and appraise the laundry team.
• Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events.
• Carry out stock takes.
• Take receipt of stock and ensure safe storage.
• Manage customer service issues quickly and effectively.
• Oversee the issuing of linen via a requisition system.
• Ensure team members adhere to all Health and Safety Regulations.
• Carry out any other reasonable task set by the hotel's management.

Skills: Laundry Operations Management, Quality Control, Team Training, Inventory Control, Stock Management, Customer Service, Linen Distribution, Health Safety Compliance

• Assist in production control and monitoring.
• Responsible for overtime and production output monitoring.
• Sort form and GLTC record summary.
• Control production stock and place orders.
• Accountable for sorting forms, filing and records.
• Assist in updating the leasing customer name list and planning.
• Assist in carrying out daily report requests for new/existing garments.
• Oversee the housekeeping department and duties for the community, including laundry.
• Responsible for deep cleaning and special cleaning projects.
• Responsible for scheduling and managing staff.

Skills: Production Monitoring, Overtime Control, Records Management, Inventory Ordering, Report Preparation, Housekeeping Oversight, Deep Cleaning, Staff Scheduling

• Progressive experience in a large volume resort, with previous supervisor responsibility.
• Must be able to read, write, and speak English.
• Ability to be bilingual.
• Experience with properties (Hotels and Resorts) in excess of 500 rooms.
• Must have a broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort.
• Able to work flexible and long hours sometimes, including weekends and holidays.
• Ability to stand during the entire shift up to 8 hours.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems.
• Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests.
• Must be able to adapt to a broad range of customer interactions/inquiries/complaints.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Ability to be a clear thinker, analyze and resolve problems, exercising good judgment.
• Ability to make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information.

Qualifications: BS in Hospitality Management with 6 years of Experience

• Previous supervisor experience.
• Hotel laundry experience.
• Able to maintain a professional appearance and manner at all times.
• Able to work weekends and holidays.
• Able to resolve supervisor and associate conflicts.
• Working knowledge of chemical use and different formulas and their effects on linen.
• Able to troubleshoot when equipment problems arise and do minor equipment repairs involving pushing, pulling, or lifting heavy loads up to 75 lbs. with or without reasonable accommodation.
• Able to push and/or pull wheeled racks and carts weighing up to 100 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, the public, etc.

Qualifications: BA in Business Administration with 3 years of Experience

• Ability to operate motor-driven equipment.
• Must have computer proficiency in Microsoft Word, Excel and Outlook.
• Understanding of how to develop and implement business strategies.
• Excellent customer service skills.
• Proficient in time management.
• Ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Ability to recognize an emergency situation and take appropriate action.
• Able to establish and maintain cooperative working relations.
• Ability to interpret and create spreadsheets.
• Able to use sound judgment and work independently, with minimal supervision.
• Strong analytical and problem-solving skills.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• Able to perform well with frequent interruptions and/or distractions.

Qualifications: BS in Facilities Management with 4 years of Experience

• Previous guest service and/or housekeeping experience.
• Experience using industrial cleaning equipment and products.
• Ability to work flexible hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Must have physical mobility and stamina.
• Ability to follow instructions.
• Must be professional and polite.
• Ability to communicate effectively with the public and other team members.
• Previous supervisory experience in housekeeping or laundry.
• Ability to speak, read and write English fluently.
• Ability to work in a high-heat environment.

Qualifications: BA in Operations Management with 3 years of Experience

• Laundry experience in a hotel environment.
• Prior supervisory experience.
• Able to monitor labor by anticipating business activity while ensuring that positions are staffed.
• Able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Able to learn and use the computer systems used at the hotel.
• Able to work varying schedules to reflect the business needs of the hotel.
• Laundry/houskeeping experience in a hotel/resort.
• Experience with Laundry Equipment, Washroom Chemistry, Production, Quality Control, Energy Usage and Control, Par Requirements, Inventory Procedures, Safety/OSHA Requirements.
• Able to work an 8-hour shift and operate industrial-sized machinery to wash/sort/dry linens.
• Must be able to speak/read/write English.

Qualifications: BS in Industrial Management with 2 years of Experience