LAUNDRY SUPERVISOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Jan 21, 2026 - The Laundry Supervisor has prior customer service experience, strong communication abilities in Portuguese and English, and proven supervisory experience in laundry operations. This role requires excellent team management, multitasking, and time-management skills, proficiency with tools such as HotSOS and Microsoft Office, and a high level of organization and attention to detail. The supervisor also demonstrates a results-oriented mindset, maintains a professional appearance, and consistently upholds a 5-star service standard.

Essential Hard and Soft Skills for a Standout Laundry Supervisor Resume
  • Laundry Operations
  • Equipment Maintenance
  • Chemical Handling
  • Stain Treatment
  • Linen Inventory
  • Safety Compliance
  • Quality Control
  • Staff Scheduling
  • Cost Control
  • SOP Development
  • Communication Skills
  • Team Leadership
  • Problem Solving
  • Organizational Skills
  • Staff Training
  • Performance Management
  • Interdepartmental Coordination
  • Time Management
  • Team Motivation
  • Customer Service

Summary of Laundry Supervisor Knowledge and Qualifications on Resume

1. BA in Hospitality Management with 3 years of Experience

  • Housekeeping experience or related experience.
  • Must have hotel experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of co-workers and guests.
  • Proficient in Google Suite and email.
  • Basic computer skills (ex, login/out, access work schedules/room status).
  • Ability to read, create and analyze financial reports and provide management summaries.
  • Ability to understand other computer programs (i.e., POS and PMS).
  • Ability to apply concepts of math, including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals.

2. BS in Hotel Management with 1 year of Experience

  • Experience in a similar Housekeeping role.
  • Ability to engage personality and team player attitude.
  • Must have time management skills.
  • Ability to work on the feet for the majority of the shift.
  • Ability to communicate effectively and proactively.
  • Ability to read room numbers, dates, and basic instructions.
  • Ability to move, traverse, and position oneself to reach corners on floors and high places.
  • Ability to observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces.
  • Ability to operate equipment, including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
  • Ability to lift, carry and position loads of at least 25lbs.

3. BA in Business Administration with 3 years of Experience

  • Good organizational and planning skills.
  • Good communication skills.
  • Knowledge of the Croatian language.
  • Previous hotel or leisure sector experience.
  • Previous laundry department experience.
  • Previous experience at the supervisory level.
  • Must be able to lift 50lbs.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
  • Must be able to work in hot, humid conditions near loud, moving machines.
  • Must be flexible with schedule and have open availability.

4. BS in Operations Management with 4 years of Experience

  • Previous experience in customer service.
  • Ability to work in a team.
  • Strong communication and team management skills.
  • Strong results orientation.
  • Must have a good appearance.
  • Ability to pay attention to details.
  • Good communication skills in Portuguese and English.
  • Experience in laundry in a supervisory capacity.
  • Experience using communication software and tools, including HotSOS.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).
  • Must have multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Highly organized and detail-oriented with a 5-star service mentality.

5. BA in Facility Management with 2 years of Experience

  • Relevant hotel experience.
  • Highly responsible and reliable.
  • Excellent communication skills, both written and verbal.
  • Strong interpersonal and problem-solving abilities.
  • Ability to use and interpret related computer systems.
  • Excellent negotiation skills.
  • Strong presentation skills.
  • Able to follow instructions and monitor associates to ensure they are laundering correctly.
  • Able to adjust to doing the same thing over and over.
  • Able to move or lift heavy objects.
  • Knowledge of the material safety data sheet when using chemicals and safety rules when working around.

6. BS in Industrial Management with 4 years of Experience

  • Must have management experience.
  • Must be reliable.
  • Experience in long-term care.
  • Ability to promote and facilitate teamwork.
  • Ability to demonstrate a high standard of ethics.
  • Excellent communication and customer service skills.
  • Commercial or hospitality laundry experience.
  • Working knowledge of Housekeeping processes and procedures.
  • Knowledge of OSHA and safety standards within the Laundry department.
  • Must have a proactive approach, with exceptional initiative and problem-solving abilities to ensure the highest level of productivity.
  • Ability to work on Mackinac Island seasonally.

7. BA in Supply Chain Management with 3 years of Experience

  • Ability to communicate effectively with the public and other employees.
  • Previous hotel laundry or housekeeping experience.
  • Previous supervisory experience.
  • Ability to speak and write English fluently.
  • Ability to minimize writing.
  • Experience at a supervisory level.
  • Excellent organisational skills.
  • Able to be flexible to assist in other departments should the need arise.
Relevant Information
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