LAUNDRY MANAGER COVER LETTER TEMPLATE

• Establish the laundry staff duty roster.
• Ensure sufficient stock of Laundry Chemicals such as detergents, fabric softener, printing material, uniforms and coordinate its purchase orders accordingly.
• Attend the preparation of the budget and recommend capital plans related to the laundry department.
• Responsible for the achievement of the set financial and operational targets.
• Check the results of the in-house linen after processing.
• Supervise all the work in the pressing and dry-cleaning section.
• Ensure quality work before the laundered and dry-cleaned items are returned to the guests.
• Expedite the service for the outside laundry in order to increase the revenue.
• Manage the ''lost and found'' items and coordinate with the concerned departments accordingly.
• Minimize loss and damage to laundry in general and guest laundry in particular.
• Ensure mending linen through the hotel tailor for the guests and the in-house needs and avoid the circulation of damaged linen.
• Prepare the laundry statistics and monthly reports relevant to his department.
• Coordinate with the concerned departments and advise them accordingly on the procurement of linen, quantity, and quality.

Skills: Laundry Operations, Staff Scheduling, Inventory Control, Budget Management, Quality Control, Guest Service, Loss Prevention, Department Coordination

• Run the Laundry Department operations.
• Manage, train and develop the Laundry team.
• Ensure that linen and housekeeping supplies are ordered and controlled in line with Business and Events.
• Control monthly stock levels and complete monthly stock takes, and control stock losses to a minimum.
• Manage weekly stock ordering to ensure par levels are maintained.
• Raise all purchase orders in line with business forecast and needs and reconcile invoices.
• Manage customer service issues quickly and effectively.
• Liaise with suppliers to ensure the best quality products at an acceptable cost.
• Manage forecasts, budgets and capital equipment requests.
• Ensure team members adhere to all Health and Safety Regulations.

Skills: Laundry Operations, Team Management, Staff Training, Inventory Control, Purchase Ordering, Supplier Coordination, Budget Forecasting, Health Safety

• Plan and coordinate all activities of every section of the laundry, such as handling linen, dry cleaning and uniforms.
• Meet hotel business requirements whilst ensuring the highest quality of services.
• Supervise Laundry operations such as cleaning and maintain all Linen and Uniforms whilst ensuring satisfaction of all customers, internal and external, timely and defect-free.
• Select, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of Laundry operations.
• Check the cleaning of guest and staff clothes, uniforms and linen of the hotel in order to meet the Kempinski quality standards and take corrective actions.
• Verify the laundry equipment on a regular basis to ensure proper functioning.
• Identify the Laundry Department training needs, develop the training plan and get the approval of the Executive Housekeeper before the implementation of the training.
• Keep up to date a list of requests for linen and uniforms for each department so that they are in line with their budget.
• Prepare and organize the quarterly linen inventory, write a report and ensure replacement.
• Prepare the yearly budget for the valet shop/hotel guest laundry, monitor its expenses and strive to increase its revenue.
• Handle guest complaints and give further instructions to the staff to ensure customer satisfaction.
• Assist in the preparation of the annual laundry budget and manning guide and manage within the budget guidelines without affecting the quality of laundry services.
• Keep abreast of all new equipment and new cleaning products and evaluate their quality.

Skills: Laundry Operations, Service Quality, Team Supervision, Staff Training, Equipment Maintenance, Inventory Management, Budget Control, Guest Relations

• Plan work schedules to meet all production requirements.
• Provide staff training, evaluate staff performance, recommend and implement department and personnel changes as approved by the warden.
• Create time reports and records of all staff and offenders assigned to the laundry.
• Supervise the operation of laundry equipment.
• Perform routine and preventative maintenance on equipment.
• Perform tests on wash formulas.
• Perform various laundry duties that require lifting, bending, squatting, and long periods of standing.
• Push and pull laundry carts.
• Perform Security functions, including 'pat' and 'strip' searches, by squatting and bending to perform such functions.
• Train and supervise the offender work force in the laundry/necessities operation and conduct safety training for offender workers and laundry services employees, to include Material Safety Data Sheets (MSDS).
• Supervise the receipt, storage, repair and issue of offender necessities, implement inventory control procedures.
• Supervise maintenance of related records and preparation of related reports.
• Promote the development of positive social skills through modeling appropriate behaviors and intervening.
• Provide regular feedback to staff regarding social skills procedures and intervention techniques.
• Maintain accountability of staff, offenders and property, and adhere to safety practices.

Skills: Work Scheduling, Staff Training, Performance Evaluation, Equipment Operation, Preventive Maintenance, Inventory Control, Safety Compliance, Record Management

• Schedule and plan the daily work for the laundry personnel and delegate the work depending on the workload and priority requirements.
• Regularly inspect the progress of the work and to make sure that quality is maintained.
• Ensure that all the laundry equipment, machinery and premises are being maintained well.
• Supervise the work of the laundry associates when they are preparing solutions that need to be used for sterilizing the fabrics or laundering purposes.
• Train and mentor the new workers and give them valuable information regarding various laundry procedures that need to be followed while working.
• Ensure that statutory health and safety regulations are being followed by the workers in the laundry areas.
• Lead by example and motivate others to overachieve.
• Maintain and improve operating procedures, including standardisation, where the aim is to replicate high standards every time, without fail.
• Responsible for training and supervising.
• Shadow the Managing Director and have a seat at the decision-making table.

Skills: Work Scheduling, Quality Inspection, Equipment Maintenance, Chemical Handling, Staff Training, Health Safety, Team Leadership, Process Improvement

• Experience in managing an international, luxury Hotel laundry facility.
• Knowledge of technique and skills required for a modern housekeeping operation, including knowledge of linen, fabrics and life span.
• Strong familiarity with the safety features of each machine and responsible for the workplace safety.
• Strong leadership and a team player with good interpersonal relationships.
• Excellent administration and planning skills.
• Knowledge of chemical control and usage.
• Knowledge of utility management.
• Knowledge of controlling all consumable needs.
• Must have training skills.
• Must be computer literate in Word and Excel.
• Proficient in written and spoken Indonesian and English.
• Ability to possess a friendly, energized and outgoing personality.

Qualifications: BA in Business Administration with 8 years of Experience

• Extensive knowledge of laundering techniques and procedures, of soap, bleach, sour, softener, washing solutions and application methods, and of fabric and colored material reactions to laundry chemicals.
• Must have skill in the operation and maintenance of laundry machinery and equipment.
• Ability to plan, assign, and/or supervise the work of others, to maintain records, and to prepare concise reports.
• Good customer service skills.
• Experience in management and supervisory skills.
• Experience In a Commercial Or Institutional Laundry Operations.
• Experience in a Continuous Batch Washer system (CBW) and in heavy-duty laundry equipment.
• Experience in driving small bobtail trucks.

Qualifications: BS in Hotel Management with 6 years of Experience

• Experience working in a commercial laundry.
• Management/team leader experience.
• Ability to work under tight deadlines.
• Excellent written communication skills (in English).
• Excellent attention to detail and very organised/detail-oriented.
• Must have a commercial mindset.
• Must have an interest in Eco-friendly processes and recycling.
• Comfortable working independently, as well as in a team.
• Ability to 'pick up and run' with projects.
• Must have a positive, friendly attitude with a good sense of humour.

Qualifications: BA in Operations Management with 4 years of Experience

• Extensive experience in day-to-day laundry management.
• Experience in production planning and management.
• Experience in staff management.
• Knowledge of the hospitality sector.
• Must have IOSH 'Managing Safely' or equivalent, or be prepared to work toward achieving this accreditation.
• Good working knowledge of the requirements of The Management of Health and Safety at Work Regulation.
• Proficient in IT skills, particularly the use of Microsoft Office packages to produce reports, process documentation and correspondence.
• Good leadership.
• Good communication, guest interaction skills.

Qualifications: BS in Hospitality Management with 5 years of Experience

• Extensive experience at a supervisory level or higher within a Laundry environment, preferably in a hotel or leisure sector.
• Must be computer literate.
• Must possess excellent organisational and planning skills.
• Must be accountable and resilient.
• Ability to act as the departmental lead for the provision of linen, to ensure a safe and quality service, working to the recommended national guidelines.
• Ability to contribute, develop and ensure understanding and compliance of operational standards and adherence to legislative frameworks.
• Ability to act as the first line of contact for all internal and external users regarding operational linen services.
• Ability to liaise with trust clinical staff, nursing leads, managers, infection control, procurement, trust linen room staff, end users of linen and external contract leads.

Qualifications: BS in Facilities Management with 6 years of Experience