IT TEAM LEAD SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Oct 31, 2025 - The Information Technology (IT) Team Lead manages enterprise IT operations, including Active Directory, VPN, networking, and servers, while enforcing standards for quality, issue tracking, and change control. This role requires hands-on expertise in system and network administration, familiarity with ITSM tools, and experience leading remote teams. The team lead also excels in troubleshooting, communication, and driving operational efficiency with minimal downtime.

Essential Hard and Soft Skills for a Standout IT Team Lead Resume
  • Incident Management
  • Technical Support
  • Infrastructure Management
  • Disaster Recovery
  • Project Coordination
  • Quality Assurance
  • Vendor Management
  • Requirement Analysis
  • License Management
  • Compliance Review
  • Team Leadership
  • Performance Evaluation
  • Cross Collaboration
  • Stakeholder Communication
  • Knowledge Sharing
  • Team Development
  • Client Management
  • Innovation Management
  • Process Improvement
  • Task Delegation

Summary of IT Team Lead Knowledge and Qualifications on Resume

1. BS in Computer Science with 8 years of Experience

  • Experience with web service technology like XML, REST, and SOAP.
  • Experience in a high-volume, high-throughput environment
  • Experienced in implementing testing and QA frameworks in Web Applications using Agile methodologies.
  • Experience with high-performance websites catering to millions of daily visitors.
  • Hands-on experience with CI/D pipelines
  • UI and/or API level test automation expertise with tools like POSTMAN.
  • Exposure to the tools like UFT, TOSCA, RANOREX
  • Expert in automation frameworks such as JUnit, TestNG, and BDD using Selenium
  • Good knowledge in OOPS programming concepts and experience in programming languages like Java, .NET, C#.
  • Thorough understanding and hands-on experience in developing and enhancing automation testing frameworks.
  • Demonstrated skill in using coding standards and being an active participant in code reviews.
  • Must be extremely detail-oriented and technology-oriented, and possess excellent communication skills.

2. BA in Information Systems Management with 6 years of Experience

  • Experience in core PHP
  • Experience in Laravel
  • Experience in Angular/React/Vue.js
  • Good experience in PHP frameworks such as CI/CakePHP/Yii.
  • Experience in server-side web application logics and integrations.
  • Good understanding of modern standards-based HTML, CSS (SASS/LESS).
  • Expertise in JavaScript coding skills, jQuery, and AJAX.
  • Knowledge of advanced PHP concepts, MySQL, JSON, XML, and the ability to work in a LAMP/WAMP environment.
  • Knowledge of DB and code security, along with basic server operations like Curl, CRUD, and cPanel.
  • Knowledge of automation toolkits like Gulp and NPM.
  • Knowledge of SEO optimization.
  • Ability to work in agile methodologies and version control (Git, SVN, Bitbucket, etc.) and multiple OS (Unix/Linux/Windows).

3. BS in Network Engineering with 9 years of Experience

  • Extensive experience developing and enforcing standards and procedures for project deliverables, quality assurance, walk-throughs, issues reporting, and change management
  • Experience in establishing, implementing, and running the day-to-day operations. 
  • Rich experience in providing and operating enterprise services such as Active Directory, VPN, Wireless network, NAS, etc.
  • Experience with ITSM tools, frameworks
  • Hands-on experience in Windows server administration and basic knowledge of Linux server administration. 
  • Familiar with the setup and configuration of Cisco devices such as firewalls, switches, IP phones, wireless controllers, and access points
  • Strong network knowledge and hands-on experience in Palo Alto, Cisco, and other network appliances. 
  • Strong analytical and troubleshooting skills, especially when it comes to directly addressing user issues with software, hardware, and servers. 
  • Strong communication and interpersonal skills. 
  • Good command of written and spoken English
  • Be able to lead and manage remote teams in a team-oriented and collaborative environment. 
  • Be able to quickly identify problems and implement solutions with minimal downtime
  • Passion for the development of clearly defined and optimized operational environments

4. BA in Business Administration with 7 years of Experience

  • Experience working on IT operations or related fields in a startup environment where agility
  • Server(On-premise or cloud) administration experience.
  • Experience in building E-commerce, ERP/CRM products
  • Software development knowledge (OOP, Core Java, SQL, Linux).
  • A thoughtful understanding of the principles of networking and the OSI model, DHCP, TCP/IP, and DNS.
  • Expertise in IT system enhancements, specification documentation, and report development
  • Knowledge of compliance Regulations, IT, Security Frameworks, and Standards such as CIS or ISO 27001.
  • Excellent instruction and mentoring skills
  • Fluent, both spoken and written English
  • Works independently and is self-contained
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