Job Summary: 

• Consolidate and formalize functional needs into technical requirements, in compliance with Otis rules
• Support, guide and advise the functional lead by recommending a suitable technical solution, including recommending alternatives or additional functionalities
• Partner with the functional lead to create a detailed project plan and to define scope and budget
• Clarify the split of responsibilities/tasks between IT and the function
• Execute IT tasks including writing programs and scripts, setting up databases, tables, etc.
• Participate in the tender and coordinate IT third parties for execution
• Lead the IT scope of the project, support functional leadership and ensure agreed project scope, quality, budget and deadlines are met throughout the project lifecycle
• Ensure follow-up of TDD alongside Agile/Scrum methodology
• Handover project to functional project lead, contribute to end-user guide formalization
• Handover document to IT operations for day-to-day operations
• Responsible for ensuring the adherence and compliance to the company's absolutes (Ethics, Internal Controls and Safety) and all existing policies, procedures, rules, norms and fundamentals
• Ensure confidentiality of available information
• Meet project scope, quality, budget and deadlines

Skills on Resume: 

• Technical Requirements (Hard Skills)
• Solution Recommendation (Soft Skills)
• Project Planning (Hard Skills)
• Task Clarification (Soft Skills)
• Programming Execution (Hard Skills)
• Vendor Coordination (Soft Skills)
• Agile Management (Hard Skills)
• Scope Management (Soft Skills)

Job Summary: 

• Grooms, organizes, and coordinates the book of work within the project tracking system, Jira
• Tracks the priority of projects as defined by the business and key stakeholders
• Ensures that work scheduling is in alignment with corporate priorities
• Assist with the Release Planning and Solution Delivery processes
• Helps to ensure compliance with SDLC
• Escalate project risks/roadblocks/conflicts to program managers and/or IT leadership
• Develop, implement, track, and report on delivery metrics, schedules, and capacity

Skills on Resume: 

• Jira Management (Hard Skills)
• Priority Tracking (Soft Skills)
• Work Scheduling (Hard Skills)
• Release Planning (Soft Skills)
• SDLC Compliance (Hard Skills)
• Risk Escalation (Soft Skills)
• Metrics Reporting (Hard Skills)
• Capacity Management (Hard Skills)

Job Summary: 

• Organizing, tracking, analyzing and all-around supporting Project Managers in a global IT environment
• Preparation of project status reporting and senior management presentations
• Risk Management tracking and reporting (e.g., Vendor Assessment program)
• Assisting in the planning and coordination of Global Business Continuity and Disaster Recovery activities
• Interfacing with Internal Audit on technology initiatives
• Assisting in financial analysis as part of the monthly budget reporting cycle
• Support one or more projects within the Project Solutions team
• Coordinate multiple projects or parts of large projects depending on scope and complexity
• Work closely with the project manager responsible for projects assigned and in collaboration with the project staff

Skills on Resume: 

• Project Support (Soft Skills)
• Status Reporting (Hard Skills)
• Risk Tracking (Hard Skills)
• Continuity Planning (Hard Skills)
• Audit Coordination (Soft Skills)
• Budget Analysis (Hard Skills)
• Project Coordination (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Supervise the Comms room construction work and handover from the main build
• Ensure successful testing and commissioning of the Comms room is complete (ie, electrical, UPS, air conditioning, fire suppression system, environmental monitoring system etc)
• Supervise the handover of the Trading rooms including test and commission and results are documented
• Attend to vendors, Contractors and Telcos for their services to be installed
• Accept and receive of IT equipment delivery
• Assist/supervise the rack and stack of IT equipment including existing IT equipment from the old office
• Assist/supervise the IT equipment setup in the Trading rooms
• Assist in NetApp installation and commissioning
• Assist in firewall infrastructure installation and commissioning
• Supervise Audio Visual installation and commission of AV facilities in the boardroom, training rooms and meeting rooms
• Assist in the imaging of a PC/laptop
• Manage moves such as PC, laptop, monitors, telephone, printers, and fax to the new location
• Decommissioning of the old office site including network circuits, voice circuits, disposal of IT equipment etc
• Oversees the consulting, acquisition, implementation, and support of PC, LAN, WAN, and telecommunications systems
• Regular project onsite supervision to ensure delivery of IT services accordingly to the plan

Skills on Resume: 

• Site Supervision (Soft Skills)
• System Commissioning (Hard Skills)
• Vendor Coordination (Soft Skills)
• Equipment Handling (Hard Skills)
• Rack Management (Hard Skills)
• AV Installation (Hard Skills)
• Device Imaging (Hard Skills)
• IT Relocation (Soft Skills)

Job Summary: 

• Oversee protocols for technology use across departments and projects
• Assist with managing the procurement and installation of all new hardware/software systems
• Assist with Network Administration, including backup, security management, user account management, email systems and email web server, internet access, office systems and applications support
• Monitor system and network performance
• Maintain licenses and upgrade schedules
• Thoroughly document network processes, procedures and practices
• Assist with hardware inventory and asset management
• Work with internal and external partners on the implementation, maintenance, and support of desktop, network, and server infrastructure components
• Work with third-party vendors and support systems to ensure technology
• Perform end-user support and hardware assistance

Skills on Resume: 

• Technology Oversight (Soft Skills)
• Procurement Support (Hard Skills)
• Network Administration (Hard Skills)
• Performance Monitoring (Hard Skills)
• License Management (Hard Skills)
• Process Documentation (Hard Skills)
• Asset Management (Hard Skills)
• User Support (Soft Skills)

Job Summary: 

• Coordinate project activities
• Tracks work completed and updates schedules and tracking tools
• Organizes and publishes project documents on SharePoint
• Operates more independently, decisions range from those governed by general policy to those on technical or complex issues within authorized limits
• Considered a fully qualified Project Coordinator
• Makes decisions on routine problems within established guidelines
• Assisting Project Managers in all aspects, placing and tracking IT equipment orders
• Coordinating activities and developing schedules to meet completion deadlines
• Working collaboratively with procurement for purchasing and scheduling to facilitate the implementation of new products
• Lots of engagement with Users and Vendors, on a global Windows 10 Laptop Refresh project

Skills on Resume: 

• Activity Coordination (Soft Skills)
• Schedule Tracking (Hard Skills)
• Document Management (Hard Skills)
• Independent Decisioning (Soft Skills)
• Order Management (Hard Skills)
• Deadline Planning (Soft Skills)
• Procurement Support (Hard Skills)
• User Engagement (Soft Skills)

Job Summary: 

• Understand the business needs and plan for implementing information technologies to enhance business functions
• Maintain information technology operations by supervising
• Researching and implementing best practices in alignment with corporate ICT strategies
• Completes projects by coordinating resources and timetables with user departments
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures in alignment with corporate ICT cybersecurity policies and guidance
• Recommends information technology strategies, policies, and procedures by evaluating organizational outcomes
• Identifying problems, evaluating trends, and anticipating requirements
• Accomplishes financial objectives by forecasting requirements
• Assisting in preparing an annual budget
• Scheduling expenditures, analyzing variances, and initiating corrective actions
• Supporting local Infrastructure setup and projects and managing local users

Skills on Resume: 

• IT Planning (Soft Skills)
• Operations Supervision (Hard Skills)
• Best Practices (Hard Skills)
• Project Coordination (Soft Skills)
• Security Compliance (Hard Skills)
• Strategy Recommendation (Soft Skills)
• Budget Management (Hard Skills)
• Infrastructure Support (Hard Skills)

Job Summary: 

• Customer Engagement, i.e., responsible for the management of customer expectations, scope change, etc regarding requirements
• Responds promptly and professionally to customer requests/enquiries
• Work with customers to implement and test product solutions
• Leverage product knowledge and resources to assist in the delivery of solutions
• Ensure requirements are properly understood by both the customer and internal teams, and that any issues are addressed with the customer in a timely fashion
• Provide technical and business support to the businesses' API channel
• Assist customers through their onboarding and development process
• Contribute to the enhancement of existing processes to support customer onboarding and internal support functions
• Lead the delivery of deployment activities for small client opportunities
• Support sales and product teams with customer inquiries/issues about Client Implementations

Skills on Resume: 

• Customer Management (Soft Skills)
• Client Communication (Soft Skills)
• Solution Delivery (Hard Skills)
• Requirements Alignment (Soft Skills)
• API Support (Hard Skills)
• Onboarding Assistance (Soft Skills)
• Process Improvement (Soft Skills)
• Deployment Leadership (Soft Skills)

Job Summary: 

• Aid in analyzing project strategies to ensure the test strategy is aligned
• Utilize tools such as JIRA, HP ALM, Rally, and Confluence to create test cases, identify, and report on bug findings
• Manage and work with cross-functional teams and business/technology stakeholders
• Test applications in a variety of environments to ensure proper communication
• Resolve issues about different phases during testing
• Responsible for ensuring that the required resources for IT projects are appropriately specified, allocated and coordinated to ensure a successful delivery
• Identify and combine the resourcing needs of multiple projects, so that they can be aligned into a logical and achievable delivery plan
• Join the transformation team who are responsible for overseeing and coordinating all major change or transformation activity across the Technology Services team

Skills on Resume: 

• Test Alignment (Hard Skills)
• Tool Utilization (Hard Skills)
• Team Coordination (Soft Skills)
• Application Testing (Hard Skills)
• Issue Resolution (Soft Skills)
• Resource Planning (Hard Skills)
• Delivery Scheduling (Soft Skills)
• Change Management (Soft Skills)

Job Summary: 

• Helping with the documentation of each phase of the project, as well as making summary reports that will be presented to the organization’s management team
• Working with team members in the field or on site who have project issues
• Keep up the morale of team members and build relationships with them to develop a strong working unit and support their impact on the success of a project
• Effectively communicate project risks to all stakeholders across all levels and take appropriate action to mitigate risk
• Audit utilization of active circuits, cancelling or disconnecting unused circuits
• Drive cost savings and continuous improvement initiatives
• Assist in other administrative duties, including supplier invoice auditing, asset tracking,
• Work on a team submitting requests for quotes, ordering, budgeting and managing install projects

Skills on Resume: 

• Project Documentation (Hard Skills)
• Issue Support (Soft Skills)
• Team Building (Soft Skills)
• Risk Communication (Soft Skills)
• Circuit Auditing (Hard Skills)
• Cost Improvement (Soft Skills)
• Invoice Auditing (Hard Skills)
• Install Management (Hard Skills)

Job Summary: 

• Manage schedules for the entire consulting team to meet client expectations and deadlines
• Manage project and timesheet activities in NetSuite
• Alerts team of project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved
• Manage project burn rates and alert the team of cost overrun risks
• Assists with problem resolution
• Backs up Project Managers and consultants between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations
• Ensure all project targets and requirements are met
• Assists with project closure activities
• Interaction with the accounting department for billing of projects, inquiries and assisting in troubleshooting billing disputes for project work

Skills on Resume: 

• Schedule Management (Hard Skills)
• Timesheet Tracking (Hard Skills)
• Risk Monitoring (Soft Skills)
• Cost Control (Hard Skills)
• Issue Resolution (Soft Skills)
• Team Support (Soft Skills)
• Target Fulfillment (Soft Skills)
• Billing Assistance (Hard Skills)

Job Summary: 

• Determine objectives by studying business functions and gathering information
• Evaluating output requirements and formats
• Eliciting project requirements, translating and simplifying requirements, and managing requirements communication
• Coordinating project schedules, resources, facility and information, project meetings
• Distributing invitations, organizing venues, producing minutes of meetings, and preparing presentation materials for meetings
• Handle communication with project stakeholders
• Placing calls to contractors, making appointments, and preparing reports
• Ensuring project deadlines are met and delivery of projects to the defined best practice and agreed timescales
• Documenting and following up on important actions and decisions from meetings
• Maintaining and monitoring project plans, project schedules, project budgets, and project support
• Organizing, attending and participating in stakeholder meetings
• Assess project risks and issues and provide solutions

Skills on Resume: 

• Requirement Gathering (Hard Skills)
• Output Evaluation (Hard Skills)
• Schedule Coordination (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Meeting Management (Soft Skills)
• Project Monitoring (Hard Skills)
• Deadline Management (Soft Skills)
• Risk Assessment (Soft Skills)

Job Summary: 

• Assists in managing and facilitating program/project scheduling
• Compiles and analyzes project data (i.e. budget, burn down, etc) to enhance quality and process consistency
• Assists PM in the development, maintenance, and coordination of key project deliverables (SDLC, Agile, etc.)
• Works with PM to build out and maintain the integrated program/project schedule using the required PM toolset
• Assists in the preparation of key status reports for relevant program/project meetings (PMO, Steering Committee)
• Supports PM in tracking the progress of activities/milestones
• Assists in routine project management tasks and activities such as logging and maintenance of RAID and key activities status
• Examines program/project documentation/data for completeness and accuracy
• Supports PM administrative workload by owning administrative duties for PMs
• Schedules key program/project-related meetings
• Captures minutes and actions for relevant program/project meetings
• Sets up, manages, and maintains program/project SharePoint site as per agreed to plan (including meeting minutes, RAID, status reports, project permissions, etc.)
• Follows up with action owners to close out action items
• Assists in the execution of all communications internal to the project team
• Produces regular and ad hoc reporting in the form of required dashboard reports, as per requirements (Impact/Priority, Key Leadership updates, etc.)
• Gather PM allocation, facilitate resource capacity planning and sharing within IT leadership
• Manage the email distribution lists roster to facilitate project communication

Skills on Resume: 

• Schedule Facilitation (Hard Skills)
• Data Analysis (Hard Skills)
• Deliverable Coordination (Hard Skills)
• Progress Tracking (Hard Skills)
• Status Reporting (Hard Skills)
• Administrative Support (Soft Skills)
• Action Follow-Up (Soft Skills)
• Resource Planning (Hard Skills)

Job Summary: 

• Perform project coordination activities such as status updates, project notes and documentation, project summary reports, presentations, and closing documentation
• Manages and organizes operational initiative documentation
• Assists in the development and maintenance of technology-related artifacts
• Perform project activities, such as closing project documentation and archiving appropriate records
• Actively stays involved and provides accurate updates on customers and projects
• Monitors the requirements, framework conditions and progress of IT enhancement activities
• Ensures compliance across the IT team for relevant supporting documentation and activities related to key projects
• Organizes materials for Digital Steering Committee activities
• Coordinates workshops, large conference calls, and meetings, ensuring resources, equipment and participants are prepared for the event
• Supports event activities including task management and follow-up activities
• Supports and organizes vendor-related activities related to relationship building, demo coordination, contract documentation, payment management and follow-up for and with IT Executive leadership

Skills on Resume: 

• Project Documentation (Hard Skills)
• Operational Support (Soft Skills)
• Artifact Management (Hard Skills)
• Customer Updates (Soft Skills)
• Enhancement Monitoring (Hard Skills)
• Compliance Support (Hard Skills)
• Event Coordination (Soft Skills)
• Vendor Management (Soft Skills)

Job Summary: 

• Manages and processes project artifacts, budgets and other project documentation
• Helps to ensure all projects adhere to frameworks and all artifacts are appropriately maintained
• Develops and maintains databases, spreadsheets and SharePoint sites and content
• Interfaces with IT, Servicing, Sales and Operations management
• Assists with responses to all types of requests, both normal and those requiring research and follow-up, and develops alternatives
• Handling requests where the problems are not identified or involve sensitive issues
• Performs research and follow-up to help with projects
• Helps organize and participates in project stakeholder and project team meetings to help document and follow up on important actions and decisions

Skills on Resume: 

• Artifact Management (Hard Skills)
• Framework Compliance (Hard Skills)
• Data Maintenance (Hard Skills)
• Cross-Team Interface (Soft Skills)
• Request Handling (Soft Skills)
• Issue Resolution (Soft Skills)
• Project Research (Hard Skills)
• Meeting Support (Soft Skills)

Job Summary: 

• Assist IT project managers in creating documentation, setting up meetings, and taking down meeting minutes
• Follow up for updates from stakeholders and create a presentation deck for IT meetings
• Handle all administrative tasks assigned by team leads
• Follow up with procurement, application and IT security teams for pending tasks
• Set up a meeting for team leads with internal teams as well as external vendors
• Maintain good documentation for meeting minutes and projects
• Help project managers keep track of project spending
• Help project managers in preparing a memo for the procurement of IT equipment or IT services
• Protect the organization's value by keeping information confidential
• Adhere to Group Procedure and Policies

Skills on Resume: 

• Documentation Support (Hard Skills)
• Meeting Coordination (Soft Skills)
• Administrative Tasks (Soft Skills)
• Task Follow-Up (Soft Skills)
• Vendor Scheduling (Soft Skills)
• Record Maintenance (Hard Skills)
• Budget Tracking (Hard Skills)
• Procurement Assistance (Hard Skills)

Job Summary: 

• Help oversee and align new storefronts
• Support onboarding for these new stores
• Ensure new stores are set up and running smoothly as far as internet connection and equipment
• Utilize Excel to provide stats and reports for how each new store is performing and what needs to be improved
• Work directly with different teams that are specifically kicking off new stores
• Schedule appointments with WiFi and technology vendors to ensure they are set up on time
• Ensure all technology is set up before the stock kickoff to ensure customers are ready to be serviced

Skills on Resume: 

• Store Alignment (Soft Skills)
• Onboarding Support (Soft Skills)
• Technology Setup (Hard Skills)
• Performance Reporting (Hard Skills)
• Team Collaboration (Soft Skills)
• Vendor Scheduling (Soft Skills)
• Operational Readiness (Hard Skills)
• Issue Resolution (Soft Skills)

Job Summary: 

• Manage all deliverables, activities, and tasks as per the approved project plan from the Global team
• Work closely with internal stakeholders on resource planning to ensure a successful project roll-out
• Manage the day-to-day project work schedule for business resources
• Act as the single point of contact for all activities, tasks and deliverables from all project pillars and teams involved
• Manage logistics to deliver project activities, tasks, and deliverables locally
• Provide weekly progress status update on project-related activities, tasks, and deliverables to programme and project management leads
• Be the company's SAP champion to drive testing for all users and ensure alignment of processes and procedures
• Be the escalation point for issues with regards to UAT
• Support or lead training and other initiatives

Skills on Resume: 

• Deliverable Management (Hard Skills)
• Resource Planning (Soft Skills)
• Schedule Coordination (Hard Skills)
• Activity Oversight (Soft Skills)
• Logistics Management (Hard Skills)
• Status Reporting (Hard Skills)
• SAP Support (Hard Skills)
• Issue Escalation (Soft Skills)

Job Summary: 

• Ensuring project repositories are kept fully up to date and ensuring all related project files are in the repository
• Documenting and ensuring all tasks across all projects are on track, kept current and resolved to closure
• Work with assigned project resources to collect task statuses, keeping the central project task tracking current and escalating when tasks are behind
• Ensuring project communications go out as planned, supporting the Project Manager with information distribution
• Leading the collection of project meeting agendas, meeting notes and ensuring any actions, decisions and issues are moved over to their respective project logs
• Assisting Project Managers in scope documentation and scope tracking, reaching out to customers and project resources for clarity
• Assisting Project Managers in the tracking of project overall statuses and preparing reports
• Tracking of the project risk log, ensuring risks are kept up to date and monitored
• Assisting the project manager with quality planning, control and testing, often assigned as the project testing lead to coordinate testing activities
• Providing back-up to assigned Project Managers when Project Managers are out or unable to attend a particular meeting
• Providing back-up during IT Governance Triage meetings and overall tracking and management of the IT Governance mailbox and application

Skills on Resume: 

• Repository Management (Hard Skills)
• Task Tracking (Hard Skills)
• Status Collection (Soft Skills)
• Information Distribution (Soft Skills)
• Meeting Coordination (Soft Skills)
• Scope Support (Hard Skills)
• Risk Monitoring (Hard Skills)
• Testing Coordination (Hard Skills)

Job Summary: 

• Work directly with project stakeholders at NVA locations, acting as the primary point of contact for task execution and expectation management
• Coordinate project tasks and work closely with internal and external resources to execute against project tasks and maintain updated timelines and project documentation
• Track and report on the progress of projects
• Schedule and support project meetings, clearly communicating the agenda and next steps to all participants
• Engage with software designers early in the Product Management Process (PMP) for new SW Solutions and the hardware to it
• Work closely with hardware/software suppliers, SLA management, and License management
• Evaluate existing applications and platforms
• Give recommendations for enhancing performance via gap analysis
• Identifying the most practical alternative solutions and assisting with modifications
• Make software modules ready for production and service use
• Develop and maintain appropriate system documentation and procedures
• Validate and implement automated deployments through the use of configuration management technology
• Provide second-line field support by troubleshooting hardware, application, server and network issues
• Identify root causes and provide permanent fixes

Skills on Resume: 

• Stakeholder Coordination (Soft Skills)
• Task Execution (Hard Skills)
• Progress Reporting (Hard Skills)
• Meeting Support (Soft Skills)
• Design Engagement (Soft Skills)
• Supplier Management (Hard Skills)
• System Evaluation (Hard Skills)
• Issue Resolution (Hard Skills)

Job Summary: 

• Provide on-site consulting support for Align clients as directed by the assigned Data Center Solutions Director or Project Manager
• Participate in various IT project management activities including site surveys, needs assessments, preparation of documentation, scheduling vendor installations, data analysis and coordination of various project deliverables
• Follow up on and help coordinate data center project activities
• Learn about and contribute to the RFP process, project planning and client presentations
• Assist with the administration of projects
• Documenting meeting minutes and action items
• Making updates to budget and project plans, creating project documentation, etc.
• Install equipment within the data center and co-location facilities
• Hands-on resource to install and remove data center equipment during data center commissioning and decommissioning projects
• Assist with troubleshooting technical issues that arise during data center installation and build-out
• Create visuals of data center cabinet elevations, network diagrams and floor plans using graphics programs, such as Visio and Asset Point
• Assist with client billing
• Become knowledgeable of company standards and procedures
• Learn the Align toolset including Revit, CAD, ASMT, CFD, etc.

Skills on Resume: 

• Consulting Support (Soft Skills)
• Project Coordination (Soft Skills)
• RFP Contribution (Hard Skills)
• Documentation Management (Hard Skills)
• Equipment Installation (Hard Skills)
• Technical Troubleshooting (Hard Skills)
• Diagram Creation (Hard Skills)
• Tool Familiarity (Hard Skills)

Job Summary: 

• Assist with planning and managing projects involving colleagues from various departments and teams worldwide
• Use and develop the ability to communicate effectively
• Responsible for planning and managing small projects, and self-sufficiently
• Interact with a diverse range of areas and topics at HelloTech
• Collaborate with various squads and tribes to form project teams
• Learn, adapt and grow into a self-sufficient full-fledged project manager

Skills on Resume: 

• Project Planning (Hard Skills)
• Global Collaboration (Soft Skills)
• Effective Communication (Soft Skills)
• Independent Management (Soft Skills)
• Cross-Team Interaction (Soft Skills)
• Team Formation (Soft Skills)
• Adaptive Learning (Soft Skills)
• Project Execution (Hard Skills)