IT ENGINEER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Nov 07, 2025 - The Information Technology (IT) Engineer has experience in systems or IT engineering, with proficiency in scripting languages such as Shell, Bash, or Python, and strong English communication skills. This role requires experience with SSO tools (e.g., Okta, OneLogin), automation platforms like Ansible or Chef, CI/CD tools like GitHub Actions, and cloud services such as AWS, Azure, or Google Cloud. The engineer is also skilled in managing Linux, OS X, and Windows systems, working with MongoDB and PostgreSQL databases, and understanding networking concepts such as TCP/UDP, SSL, HTTP, and VPN.

Essential Hard and Soft Skills for a Standout IT Engineer Resume
  • System Administration
  • Network Maintenance
  • Application Development
  • Security Management
  • Infrastructure Management
  • Data Backup
  • Troubleshooting
  • Access Management
  • Server Management
  • Process Improvement
  • Team Collaboration
  • Technical Leadership
  • Problem Solving
  • Vendor Coordination
  • User Training
  • Project Management
  • Communication Skills
  • Analytical Thinking
  • Customer Service
  • Strategic Planning

Summary of IT Engineer Knowledge and Qualifications on Resume

1. BS in Network Engineering with 6 years of Experience

  • Experience working in a business or education IT support role.
  • Must have hands-on Apple and macOS management and support skills.
  • Managing Windows devices and Google Workspace.
  • Must have hands-on Apple, Linux and macOS support skills.
  • Technical support and customer service experience in general.
  • Hands-on scripting and system integration experience with bash, Python, Ruby and PowerShell.
  • Knowledge of one or more of Apple deployment mechanisms, JIRA, Puppet, Deploying systems in AWS, Google Workspace, Microsoft Endpoint Management, and Personal Data Regulations.
  • Hands-on experience in installing and troubleshooting Microsoft Windows.
  • Must have qualifications in Linux, Apple, Microsoft, or ITIL.
  • Must have excellent problem-solving skills.
  • Good written and verbal communication skills.
  • Ability to learn and develop, IT Team.

2. BS in Electrical Engineering with 8 years of Experience

  • Experience working in a complex, user experience-focused Enterprise environment at scale (9000+ clients, including Windows, MacOS and Linux).
  • Experience managing Microsoft Windows desktop and macOS desktop environments.
  • Experience with iOS and Android MDM.
  • Demonstrated ability to self-direct, prioritize, and manage multiple tasks and priorities.
  • Strong interpersonal skills with the ability to collaborate effectively in cross-functional teams.
  • Demonstrated ability to solve challenging technical problems with innovative solutions.
  • Must have a customer service-oriented and approachable approach.
  • Experience in PowerShell, Bash, Python, VBScript, or other languages to run tasks, perform actions, and automate procedures.
  • Ability to develop in PowerShell, Bash, Python, VBScript, or other languages to run tasks, perform actions, and automate procedures.
  • Knowledgeable of commercial Cloud environments such as Amazon AWS, Microsoft Azure and Microsoft O365.
  • Exceptional communicator with both technical and nontechnical audiences.

3. BS in Computer Science with 5 years of Experience

  • Must have a 5-star customer service mindset.
  • Excellent verbal and written communication skills.
  • Must have excellent teamwork skills.
  • Ability to familiarize with macOS, Windows, Linux, iOS, and Android devices.
  • Ability to administer G-Suite for day-to-day operations.
  • Experience working with SSO (Okta, OneLogin, etc.).
  • Capable of managing AV hardware and software, including video and sound editing tools.
  • Strong knowledge of networking concepts (switching, firewalls, subnetting, wireless technologies, VPNs, LAN/WAN, etc.).
  • Ability to lift 30 lbs over short to medium distances, carry light loads up and down stairs, crouching or crawling as the situation demands.
  • Able to familiarize with any/all of the current technology stack, AWS, Confluence, Zendesk, Slack, Salesforce, Zoom and Zoom Rooms, Jamf, and VoIP telephony, among others.
  • Good grasp of how APIs are designed and implemented.
  • Able to familiarize with programming languages, e.g., Python.
  • Able to exposure to HPE/Aruba, Palo Alto networking hardware.
  • Prior IT/helpdesk/customer service experience, particularly in an early-stage startup.

4. BS in Software Engineering with 7 years of Experience

  • Demonstrated effective written and verbal communication skills.
  • Experience supporting Windows Server 2012/2016/2019, Active Directory and Group policy,  TCP/IP services, DNS/DHCP, Microsoft System Centre (SCCM, SCOM, SCEP, Orchestrator, etc.) management and monitoring products.
  • Able to script in one or more language’s e.g., PowerShell, VBS.
  • Experience creating and following standard operational process documentation.
  • Proven outstanding analytical ability and problem-solving skills.
  • Demonstrate good customer service skills.
  • Experience with service delivery and ITIL processes.
  • Broad understanding of technology industry trends and a real interest in new technology.
  • Experience supporting Office 365, SharePoint.
  • Must have Certificate services/Public Key Infrastructure, Azure Services, Citrix XenApp/XenDesktop.
  • Experience working in an Agile workspace.

5. BA in Information Technology with 5 years of Experience

  • Experience in a similar role, ideally within a rapidly growing organization.
  • Excellent verbal and written communication skills (English).
  • Solid understanding of project management, documentation, and completion of projects on a time-sensitive basis.
  • Strong problem-solving and troubleshooting skills.
  • Able to assist with purchasing, management, and tracking.
  • Experience in macOS and iOS administration and troubleshooting.
  • Network hardware installation, configuration, and administration experience (i.e., firewalls, switches, WiFi APs).
  • SaaS application administration and troubleshooting experience.

6. BA in Computer Information Systems with 6 years of Experience

  • Strong business process analytical skills to develop technical requirements, use cases, user stories and other related artifacts.
  • Must have interpersonal and communication skills.
  • Experience in problem-solving and troubleshooting applications.
  • Experience in working with geographically distributed large development teams.
  • Excellent English verbal and written communication skills and presentation skills to effectively communicate.
  • Understanding and knowledge of cross-system design and integration for mid to large-scale companies.
  • Must have popular database knowledge.
  • Work experience, preferably in a corporate financial environment.
  • Experience with Procurement or Supplier Information Management Systems.

7. BA in Management Information Systems with 7 years of Experience

  • Experience with Motorola or Lenovo IT.
  • Knowledge of Microservice components, including Java, SpringBoot, Web platform development and design, including REST API request/response handling.
  • Experience in popular open source frameworks (Docker, Kubernetes, and Elasticsearch) to help with the design work.
  • Experience with message queue software and concepts (e.g., Kafka, RabbitMQ).
  • Knowledge of Java API development and design.
  • Experience in working with agile/scrum and tracking/process management tools, e.g., JIRA, Gitlab, Jenkins, and Confluence.
  • Strong system analysis, reverse engineering skills.
  • Working experience in a team environment.

8. BA in Data Analytics with 6 years of Experience

  • Advanced English (spoken and written).
  • Experience in an IT or Systems engineering role.
  • Knowledge in scripting and tools created in scripting languages like Shell, Bash, or Python.
  • Experience in SSO applications like Okta, OneLogin, Auth0, etc.
  • Experience using different OS, including Linux, OS X, and Windows.
  • Experience managing different databases, including MongoDB, PostgreSQL.
  • Knowledge of networking technology and concepts, including TCP/UDP, SSL, HTTP, and VPN.
  • Previous experience as a DevOps Engineer.
  • Experience with automation tools, including Ansible, Chef, or similar.
  • Experience in CI/CD tools like GitHub actions, CircleCI, TravisCI, etc.
  • Experience with cloud platforms such as Azure, AWS, Google Cloud, IBM Cloud, etc.

9. BS in Cybersecurity with 5 years of Experience

  • Must have enthusiasm, self-motivation and the desire to succeed within a busy progressive technology-driven retail environment.
  • Good communication and IT customer support skills.
  • Ability to work as part of a team, as well as being able to solve problems independently.
  • Able to work under tight deadlines.
  • Able to demonstrate a broad-based IT background covering at least PC's and Macs, mobile devices, networking, Video Conferencing, etc.
  • Strong team-working skills, both in person and virtual.
  • Able to demonstrate accuracy and flexibility.
  • Experience in MES/CRM workflow designing, development, testing, or implementation.
  • Able to be familiar with SQL Server Architecture and SQL Server Programming.
  • Must have MES Experience in the service industry.
  • Must have good English skills.
  • Able to familiarize with VB, ASP, .NET.

10. BA in Computer Systems Administration with 8 years of Experience

  • Experience in a cyber security skill role, SIEM/EDR Content Engineer, Incident Response, SOC Tier 3 Analyst, Threat Hunter, Penetration testing, etc.
  • Must have financial services experience.
  • Software development and/or scripting experience with RegEx, PERL, Python, PowerShell, etc.
  • Must have technical security certifications, GMON, GCDA, GCIH, etc.
  • Must have English level B2 or higher.
  • Must have an interest in working in Warsaw.
  • Knowledge of the Microfocus Silk Central manual and automated testing tool.
  • Advanced SQL query writing, IIS, .NET Framework.
  • Must have an intermediate to advanced level of Excel skills.
  • Ability to write good documents, create PowerPoint presentations and create a project plan.
  • Able to open layout with an assigned workstation or office.
  • Strong team player (m/f/d) and excellent communication skills.

11. BS in Software Engineering with 7 years of Experience

  • Strong analytical nature with a focus on performance optimization.
  • Experience working with GDPR/CCPA/Privacy regulations.
  • Experience working with Hadoop infrastructure.
  • Hands-on experience with database/systems administration.
  • Ability to familiarize with systems-automation tools such as Puppet or Chef.
  • Ability to communicate effectively with business partners, engineers, and analysts.
  • Must have a positive attitude and interest in working as part of a team.
  • Excellent knowledge in IT infrastructure, in particular the design and operation of Microsoft Active Directory in enterprise environments.
  • Fundamental programming skills in one or more of the following languages: Python, Java, Golang, Ruby.
  • Fluent in German and English.
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