IT COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Dec 09, 2025 - The Information Technology (IT) Coordinator has hands-on experience with Microsoft Cloud technologies, including Azure, Teams, Exchange, and Office 365. This role requires strong organizational and multitasking abilities, excellent communication skills across all levels, and a proactive, results-oriented mindset. The coordinator also demonstrates attention to detail, creativity, and the ability to work both independently and collaboratively with enthusiasm and initiative.

Essential Hard and Soft Skills for a Standout IT Coordinator Resume
  • Asset Management
  • Network Administration
  • Hardware Troubleshooting
  • Software Deployment
  • System Configuration
  • Data Security
  • IT Procurement
  • Cloud Management
  • Incident Management
  • Technical Support
  • Team Coordination
  • Communication
  • Problem Solving
  • Process Improvement
  • User Support
  • Vendor Management
  • Project Coordination
  • Training Delivery
  • Customer Service
  • Policy Compliance

Summary of IT Coordinator Knowledge and Qualifications on Resume

1. BS in Information Technology with 4 years of Experience

  • Must have an appreciation for and interest in technology and innovation.
  • Able to provide customer service-oriented with a proven competency in building relationships and working in cross-functional teams.
  • Excellent verbal and written communication skills.
  • Proficient with iOS for phones and iPads and the Microsoft 365 environment.
  • Good vendor management experience.
  • Must have a critical thinker who is able to troubleshoot and solve problems as they arise.
  • Ability to maintain confidentiality and exercise tact with sensitive material and information.
  • Capable of working both independently and in team environments.
  • Able to foster positive working relationships across all levels of the organization and working styles.
  • Highly organized, able to juggle competing priorities and adapt to a fast-paced, ever-changing work environment.
  • Experience with learning new software systems and implementing these systems.

2. BA in Computer Science with 2 years of Experience

  • Basic knowledge of IT tools and concepts, such as operating systems and Internet Protocol suites.
  • Knowledge of LAN/WAN configurations.
  • Basic knowledge in configuring and managing Apple iOS and Android devices.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Able to conduct business fluently in English.
  • Confident communication skills (written, verbal and interpersonal).
  • Able to handle incident management (L1 Support/L2 Support).
  • Able to follow Email etiquette and send communication emails.
  • Knowledge of Mail Merge, Excel, and Outlook.
  • Able to fulfill workflow requests.

3. BS in Network Engineering with 5 years of Experience

  • Proven experience as an IT Coordinator or similar role.
  • Able to provide IT support in a customer-facing retail environment.
  • Must have IT experience.
  • Experience in network management and help desk support.
  • Ability to troubleshoot and repair issues.
  • Proven working experience in IT or relevant experience.
  • Knowledge of Microsoft Office 365 Admin and Maintenance.
  • Hands-on experience with computer networks, network administration and network installation.
  • Excellent interpersonal, organizational and time management skills.
  • Able to provide reliable transportation for store visits.
  • Able to identify and resolve issues regarding IT in a manner that is timely manner.
  • Proficient in gathering and analyzing information.
  • Good written and verbal communication skills.
  • Must be passionate about technologies.
  • Ability to work in a fast-paced environment.

4. BS in Cybersecurity with 4 years of Experience

  • Able to show initiative to solve problems, manage multiple priorities, and demonstrate the ability to work effectively within an IT operations team with minimal supervision.
  • Ability and willingness to develop new skills with both fast-paced and incremental training.
  • Excellent communication and customer service skills to work with accuracy and attention to detail, with sound decision-making, problem-solving, and critical thinking skills.
  • Effective communications with both technical and non-technical employees.
  • Demonstrated ability to work collaboratively with individuals at all levels and diverse backgrounds.
  • Knowledge of hardware and software operations, installation, and troubleshooting.
  • Experience with AV systems connected to laptops and desktops (projectors, monitors, microphones, etc.).
  • Able to familiarize with design and graphics software.
  • Experience with time management in a variable-paced environment.
  • Experience supporting common software applications and suites.

5. BA in Management Information Systems with 3 years of Experience

  • Able to familiarize with digital fabrication equipment (laser cutters, CNC routers, etc.).
  • Able to familiarize with HTML, web publishing, and/or application development.
  • Able to familiarize with social media management and content creation.
  • Able to familiarize with specific software and platforms, including Box.com (Enterprise), Zoom, Autodesk, Adobe CC, and Rhino 3D.
  • Able to familiarize with and interested in other architecture and planning-related technologies, e.g., digital fabrication, rendering and animation, GIS, statistical analysis, photogrammetry, virtual reality, graphic design, and CAD/BIM software.
  • Able to familiarize with inventory and supplies monitoring systems.
  • Able to familiarize with multi-function business printer support and large format plotting systems.
  • Experience supporting faculty and staff in a college or university setting.
  • Experience working alongside students (student workers are hired each semester to support IT help desk operations).
  • Knowledge of directory services and remote access tools.

6. BA in Business Information Systems with 4 years of Experience

  • Experience in an IT Help Desk environment.
  • Solid knowledge of Microsoft Windows and the Microsoft 365 Suite of products.
  • Solid understanding of desktops, laptops, networks and peripheral devices.
  • Excellent communication and organizational skills.
  • Ability to work under pressure and in a fast-paced environment.
  • Effective time management and multitasking skills.
  • Ability to work autonomously with minimal supervision.
  • Experience with Microsoft Active Directory.
  • Team player with a willingness to think outside the box and creatively.

7. BA in Telecommunications Management with 3 years of Experience

  • Experience in an administrative coordination role in a fast-paced environment.
  • Able to handle confidential information with utmost discretion and diplomacy.
  • Proactive and dynamic personality.
  • Able to work independently and as part of a team.
  • Professional, reliable and detail-oriented.
  • Highly organized with skills in planning, coordinating and multitasking.
  • Excellent computer skills (Microsoft Office, including Excel, Word and PowerPoint).
  • Bilingual to engage with local and global trading partners.

8. BA in Software Development with 4 years of Experience

  • Experience with Microsoft Cloud, Azure, Teams, Exchange and Office 365.
  • Excellent interpersonal skills, with the ability to communicate with and relate to all levels within and outside the organization.
  • Excellent organizational skills and multi-tasking abilities.
  • Able to meet deadlines and results-oriented.
  • Self-motivated and able to work both independently and as part of a team.
  • Enthusiastic with a strong desire to succeed.
  • Must have strong attention to detail.
  • Creativity, resourcefulness, and an innovative approach.

9. BS in Data Analytics with 5 years of Experience

  • Must have experience in IT environments.
  • Experience in a manufacturing setting.
  • Knowledge of Manufacturing 4.0 and leading trends.
  • Knowledge of Cybersecurity practices and handling security incidents.
  • Ability to multitask and manage indirect resources.
  • Strong ability to analyze and solve problems, collaborating with the regional team.
  • Must have English fluency, other languages.
  • Must have application development knowledge.
  • Proven skills surrounding infrastructure, servers, PC, local and wide area networks.

10. BS in Computer Engineering with 6 years of Experience

  • Excellent written and oral communication skills.
  • Ability to interact with business users and plant management at all levels.
  • Able to adhere to Regional and Global IT Standards.
  • Able to pay attention to details, focus on delivering end-to-end services to final users.
  • Ability to work in a matrix structure and collaborate with regional teams.
  • Experience with Digital Analytics, data structures and Power BI reporting.
  • Knowledge of Digital Twins is used in the simulation of manufacturing processes.
  • Excellent technical skills in business applications, software, and databases.

11. BS in Cybersecurity with 7 years of Experience

  • Must have computer systems experience.
  • Experience in IT infrastructure and application support.
  • Experience in managing technical projects.
  • Working knowledge of common workplace software, including LANDesk, Windows Server, SQL Server, VMware, Windows 10, Microsoft Office (365).
  • Must have bilingualism (French/English).
  • Experience supporting Business Critical Systems (ERP, MES, LIMS, CRM).
  • Experience in Integration Software (BizTalk).
  • Prior experience in a manufacturing environment or the corporate office of a manufacturing organization.
  • Client-focused approach and possesses the ability to analyze and resolve hardware and software problems quickly and efficiently.
  • Demonstrated organizational and analytical skills.
  • Proven interpersonal, negotiation and oral and written communication skills.
  • Able to outstanding approach to teamwork, collaboration and communication.
  • Network knowledge and wireless technologies.

12. BA in Computer Science with 4 years of Experience

  • General experience within IT support or management.
  • General knowledge of servers, networks, computers, and phone systems.
  • Ability to troubleshoot basic IT issues.
  • Strong written and verbal communication skills.
  • Experience acting as a liaison between technical and non-technical groups.
  • Ability to work well with others.
  • Experience with project management.
  • Experience with Business Software Systems.
  • Experience with Office Tools and Cloud/MS Azure.

13. BS in Network Administration with 2 years of Experience

  • Proficient with Excel and advanced Excel features.
  • Experience in transaction in an ERP system, preferably Oracle E-Business Suite.
  • Must be very organized, structured, and detail-oriented.
  • Able to enjoy and thrive in organizing and maintaining information, schedules, and performing recurring activities.
  • Excellent verbal and written communication skills in the English language.
  • Self-motivated, with a strong work ethic and a passion for administrative activities.
  • Experience working in Finance, especially FP&A.
  • Able to perform work under direct supervision.
  • Able to handle basic issues and problems and refer more complex issues to higher-level staff.
  • Able to possess a beginning to working knowledge of subject matter.

14. BA in Management Information Systems with 3 years of Experience

  • Must have intermediate English language knowledge.
  • Strong computer skills, including MS Office applications.
  • Good mechanical skills, affinity to solve technical problems.
  • Ability to work independently as well as in a team.
  • Good communication and problem-solving skills.
  • Must have a reliable and precise person.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Interpersonal and relationship-building skills with the ability to effectively interact with stakeholders.
  • Strong knowledge of the Office suite of applications with advanced data analytical skills using Excel, i.e., Pivot tables, navigating within multiple worksheets.
  • Prior experience with accounting software, i.e, SAP, SAP Concur.

15. BA in Computer Science with 4 years of Experience

  • Hands-on experience supporting end-users.
  • Experience working with professional service organizations or public accounting.
  • Must have Windows, CompTIA A+, or Google Workspace Certification.
  • Knowledge of technical troubleshooting, computer hardware, and networking fundamentals.
  • Ability to be interdependent and independent.
  • Able to work in a dynamic, fast-paced environment with a distributed team.
  • Must have good communication skills.
  • Experience in coordinating vendor and subcontractor cooperation and work.
  • Experience in taking care of IT resources and ensuring end-user support.
  • Knowledge in software, hardware, and networks.

16. BA in Software Development with 5 years of Experience

  • Hands-on experience with installations, administration, and troubleshooting of computer hardware, software (Windows, Mac and Linux).
  • Good knowledge of networks.
  • Good knowledge of Google Workspace and Active Directory.
  • Experience installing and troubleshooting Jamf/JumpCloud/ManageEngine or similar platforms.
  • Ability to triage issues as they arise and manage time.
  • Ability to occasionally work evenings or weekends in (rare) emergencies.
  • Ability to provide remote support to team members not in the office.
  • Good problem-solving skills.
  • Good teamwork and communication skills.
  • Must have a proactive, hands-on attitude.
  • Fluent in Finnish and English, both written and spoken.

17. BS in Computer Engineering with 4 years of Experience

  • Must have related business experience.
  • Must be bilingual (English and French), to be determined as per the Official Languages Act.
  • Highly organized individual with the ability to plan for meetings, milestones and deliverables throughout the year.
  • Must have high-level skills in Excel, PowerPoint, Outlook and other Office tools.
  • Excellent verbal and written communication skills.
  • Ability to assist with organization, communication and coordination in a very high-paced environment.
  • Experience as an IT coordinator or similar role.
  • Knowledge of IT systems and applications.
  • Ability to troubleshoot critical issues.
  • Must have ITIL Certification.
  • Excellent organizational and global coordination abilities.
  • Great attention to detail.

18. BS in Data Analytics with 3 years of Experience

  • Able to support the following software: Adobe Acrobat, a variety of browsers (Internet Explorer, Chrome, Safari, and Firefox), Microsoft Office applications, and teleconferencing platforms such as Webex, Teams, or Zoom, etc.
  • Able to work with desktops and laptops.
  • Able to support Windows 10.
  • Able to configure smartphones and tablets.
  • Able to aptitude to learning new software quickly.
  • Must have strong Microsoft Office skills.
  • Must have relevant experience working in IT.
  • Excellent command of the English language, both written and verbal.
  • Able to provide customer service and be detail-oriented.
  • Good time-management skills, ability to work independently on multiple projects simultaneously.
  • Knowledge of Microsoft Word/Excel software.

19. BS in Information Technology with 8 years of Experience

  • Extensive IT industry experience, with significant related system analysis experience.
  • Must have oil and gas or similar industry experience.
  • Experience in coordinating an IT function.
  • Good leadership and interpersonal skills.
  • Highly self-motivated and directed.
  • Must have effectively prioritized, managed and executed tasks.
  • Able to assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
  • Able to monitor the IT Help Desk, handle and assign tickets.
  • Able to assist with some finance duties.
  • Able to provide project management and administrative support.
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