• Maintain DCL’s information technology systems and networks, provide training, technical and administrative support.
• Assist in the development and maintenance of information technology best practices, implement protocols for IT users, and provide advice on IT issues.
• Support and setup of desktops, laptops, digital displays, office phones, printers, mobile devices, and other related hardware.
• Support local on-site patch panels, switches, routers, and UPSs.
• Ensure IT asset management is up to date.
• Maintain and track patch management of all user computers.
• Perform upgrades and patches of servers, switches, firewalls, and other devices during established maintenance windows.
• Identify, diagnose, troubleshoot, create solutions, and resolve equipment, hardware, network, system, and software issues and organizational processes.
• Learn and apply new technology, and provide recommendations on potential improvements, and communicate with end users, partners, and vendors.
• Manage cloud-based services, including Office 365, RingCentral and Adobe.
• Provide first-level support to key business systems, including Infor, Salesforce and Concur.

Skills: Technical Support, Network Management, Hardware Maintenance, Asset Tracking, Cloud Administration, Patch Management, User Training, System Monitoring

• Configure all new and existing hardware as per Tim's Camps guidelines.
• Support in the documentation of IT-related procedures, practices, and processes.
• Review, audit and update Active Directory and ensure all active users have the appropriate level of access as per Tim's Camps guidelines.
• Support with the onboarding and offboarding of staff with their IT equipment and access needs.
• Support with phone system troubleshooting and ongoing maintenance/management.
• Update and maintain the computer equipment inventory and associated Staff assignment.
• Review, audit, and update current internal IT documentation.
• Identify systems, processes and procedures that are not currently documented.
• Draft documentation for review and approval.
• Liaise between the 3rd party support provider and the IT department.

Skills: Hardware Configuration, IT Documentation, Active Directory Management, User Onboarding, Phone System Support, Inventory Management, Process Auditing, Vendor Coordination

• Work collectively to define, plan and implement technology needs.
• Become an expert in the deployment, configuration and use of a core set of productivity, tax and accounting applications.
• Install and configure new systems according to best practices.
• Provide technical support to team members.
• Develop, implement, maintain and deliver on desktop support processes.
• Implement and maintain desktop standards and policies.
• Provide technical support relating to desktop, laptop, printer/scanner configuration and mobile devices (iPhone and Android devices, Blackberry).
• Support team members with hardware and software issues.
• Perform data backup and recovery operations.
• Deliver one-on-one and group training, both in person and via remote delivery.

Skills: Technology Planning, Application Deployment, System Configuration, Technical Support, Desktop Management, Device Support, Data Backup, User Training

• Ensure all backups complete successfully accordingly to the defined process and procedure.
• Update DR instructions, test them and provide test protocols to the supervisor on an annual basis.
• Standardize versions and ways of working.
• Upgrade the hardware and update the software to the most recent approved versions and standards.
• Follow approved working instructions and manuals.
• Audit Software annual basis to find all unapproved or illegal installations..
• Become an expert on the shop floor and manufacturing systems and all local computing and communication technologies.
• Communicate with peers, business staff and the supervisor for the best usage of IT as well to identify opportunities for improvements.
• Fulfill and document assigned requests in the service desk.
• Perform root cause analysis for problems and suggest corrective measures.

Skills: Backup Management, Disaster Recovery, Standardization, System Upgrades, Compliance Auditing, Manufacturing IT Support, Process Improvement, Root Cause Analysis

• Provide first-level technical support.
• Configure software and hardware, install printers and scanners, set up new workstations and install software upgrades.
• Test new or changed software or hardware before it is installed in a production environment.
• Work with users and technical teams to resolve problems before approving changes for production.
• Responsible for attending pilot runs.
• Follow the Change Management process to ensure all changes are approved by Data Owners, documented and tested before being implemented in the production environment.
• Support plant implementations and new launches.
• Attend new production launches or production changes.
• Perform tasks assigned in project schedules or action plans.
• Administer of DB Servers (save/restore, logs review and troubleshooting of basic problems), Windows Servers configuration.

Skills: Technical Support, Software Configuration, Hardware Setup, Change Management, Production Support, Project Coordination, Database Administration, Server Management

• Provide and enhance customer support for all department services and project management.
• Ensure appropriate resources are deployed to meet customer business, clinical, or technical needs.
• Serve as a liaison between facility staff and information technology.
• Provide multidisciplinary services in accordance with each job description in support of the assigned service area.
• Communicate with the customer throughout the lifecycle of the provided service to ensure the customer stays informed.
• Interact with customers, support services and vendor partners in managing, assessing, designing, planning and developing detailed specifications for project assignments.
• Attend or facilitate routine meetings, participating in the support of information technology and facility-driven projects to ensure proper support and assistance.
• Assist IT Service Delivery leadership to ensure facility projects include IT budgetary projections.
• Prioritize and schedule daily service requests by assigning appropriate technical resources.
• Plan, prioritize, direct and schedule support incidents and service requests from customers and routine assignments and attend routine meetings in support of continual service improvements, standards and best practices.

Skills: Customer Support, Resource Management, IT Liaison, Service Coordination, Project Planning, Vendor Relations, Budget Assistance, Incident Management

• Utilize problem-solving techniques to independently triage problems with network infrastructure, business, or product line-specific applications.
• Document all actions of end-user requests and/or problem resolution using tracking management systems.
• Keep customers informed throughout the fulfillment and troubleshooting process.
• Manage procurement of IT services and products.
• Follow all asset management procedures and guidelines.
• Ensure order and stock management are maintained.
• Coordinate or facilitate installation, configuration and ongoing usability and maintenance of desktop computers, peripheral equipment and related software, following standard departmental procedures and standards.
• Provide customer support on all standard network and collaboration software products and technologies, including the establishment of wired and wireless network connectivity.
• Conduct needs assessment and provide recommendations to information technology leadership, identifying basic customer, departmental, and/or facility/location software and/or hardware needs.
• Provide guidance and serve as an escalation point to junior members of the department and may represent IT at facility-based leadership meetings.
• Coordinate and manage the IT Service Delivery functions within a facility, group of facilities, clinics, or service lines.
• Make day-to-day decisions in the support of both internal and external customers.

Skills: Problem Solving, Network Support, Documentation Management, IT Procurement, Asset Management, Desktop Maintenance, Customer Service, Team Leadership

• Manage the company's hardware inventory and the inventory tracking system.
• Manage company software licenses and upgrade/replacement schedule, including but not limited to VMWare and Bluebeam.
• Ensure compliance with CSIA Best Practices and Benchmarks Section 10 Information Systems Management and Cybersecurity.
• Understand and maintain cybersecurity requirements as they pertain to project requirements, including but not limited to HIPAA, ITAR, and Cybersecurity Maturity Model Certification (CMMC).
• Support new hire setup and training.
• Provide company-wide communications for all IT-related activities, such as system connectivity status during outages, system update rollouts, policy and procedure updates, etc.
• Assist in developing and testing Disaster Recovery and Business Continuity plans to ensure minimum downtime in the event of a disaster.
• Assist with the installation and maintenance of IT resources on client projects.
• Provide input for IT road mapping and forecasting the company's needs.
• Assist with the development of the annual IT budget.
• Collaborate with other professionals to maintain familiarity with IT industry standard practices and functionality.

Skills: Inventory Management, Software Licensing, Cybersecurity Compliance, New Hire Support, IT Communications, Disaster Recovery, IT Project Support, Budget Planning

• Respond and work closely with other IT support elements (such as the Help Desk and IT vendors who provide computer, phone system, and copier/printer support) to resolve issues.
• Identify and recommend sources for IT services, including internet, voice, and video services.
• Negotiate with vendors, place orders and approve invoices.
• Research and work with IT service providers to resolve invoicing issues.
• Establish timelines for the installation of IT services and equipment with service providers and IT partners and coordinate the installation of services.
• Coordinate the setup and move of phones and computers with team members and vendors.
• Purchase, deliver, and expense computer accessories for team members.
• Provide support for basic video conference equipment.
• Seek ways to streamline and improve IT processes.
• Create documentation on procedures, checklists, and how-to instructions.
• Define the scope of small installation projects, analyze requirements, document project progress and milestones, and execute to reach objectives.
• Assist with preparing the IT budget (CSO and communities).
• Maintain records for tracking software licenses and IT equipment for easy and quick document retrieval.
• Maintain records for IT contracted services to provide the ability to manage contracts.
• Provide information to add, transfer, or remove IT equipment from the Fixed Assets System.

Skills: Vendor Management, IT Procurement, Service Coordination, Process Improvement, Project Documentation, Budget Support, Asset Tracking, Contract Management

• Understand software functionality and identify the right software solution for each situation.
• Troubleshoot and problem-solve for unique software.
• Provide support and consistently work with Google Apps for Education (G-Suite).
• Provide support and consistently work with database systems at a general knowledge level.
• Provide support and consistently work with Active Directory and Windows Server 2012 R2, Windows Server 2016, and Windows Server 2019.
• Provide support and consistently work with Windows 10, macOS (formerly OS X), and Chrome OS.
• Provide support and consistently work with the surveillance system software.
• Provide support and consistently work with a ticket management system.
• Understand building-level networking deployments.
• Responsible for providing copier support.

Skills: Software Solutions, Troubleshooting, G-Suite Support, Database Support, Server Management, OS Administration, Surveillance Systems, Ticket Management

• Troubleshoot hardware and software issues with end-user devices (computers, phones, document cameras, etc.).
• Seek out and expand skill sets to gain greater troubleshooting skills.
• Provide direct user support.
• Provide support for mission-critical objectives (Personalized Learning, Blended Learning Labs, etc.).
• Support with installation/repair of networking and server equipment.
• Work with and deploy audio and visual equipment.
• Maintain a running asset ledger of equipment on site.
• Respond to ticket system, supervisor requests, and ongoing IT needs.
• Prioritize needs and escalate issues.
• Provide unprompted updates about ongoing situations.
• Innovate and adapt to find the solution to the issue at hand.
• Provide support at other FirstLine sites and occasionally after hours and weekends.

Skills: Hardware Troubleshooting, Software Support, User Assistance, Network Maintenance, AV Equipment, Asset Management, Ticket Response, Issue Escalation

• Liaise between Geodis IT departments and regional HQ employees on IT-related matters.
• Manage on-site IT support, including installation, troubleshooting, problem resolution and maintenance for regional HQ employees.
• Support in managing fault calls, service requests and planned changes, VOIP telephony and high-level audio/visual support and follow up on outstanding requests.
• Provide end-to-end user support, advice and guidance around document recovery, e-mails and personal folder recovery, data management, and mobile managed provisioning.
• Share and foster IT developments, best practices, etc., among the GEODIS IT departments and regional HQ employees.
• Contribute to IT-related projects such as supporting feasibility checks, translating user demands into technical requirements, building KPI dashboards, etc.
• Support that data security is guaranteed at all times.
• Smart-hand support to regional HQ employees.
• Strive for the best services with an eye for optimization possibilities.

Skills: IT Liaison, Onsite Support, VOIP Management, User Assistance, Best Practices, Project Support, Data Security, Service Optimization

• Complete all IT forms, sign-offs, approvals and related preparatory tasks for the project.
• Complete the IT components of the due diligence checklist that will be used to monitor the status of IT due diligence steps.
• Assist the Project Manager in tracking upcoming projects and ensure timely action of activities to ensure on-time opening.
• Support the Project Manager for all activities between Real Estate and Information Technology resources and vendors, engaging and supporting all matters related to the acquisition.
• Responsible for technician scheduling/rescheduling and install coordination for wireline, network, office/PC setup.
• Perform the ordering and then confirm receipt of the computer equipment, phones and related technology setup items.
• Proactively identifying issues that could potentially delay or prevent closings, notifying the appropriate parties, and working to resolve such issues in a practical, efficient manner.
• Ship/track terminal equipment (Pinpad, iPad, etc).

Skills: Project Coordination, Due Diligence, Vendor Support, Technician Scheduling, Equipment Procurement, Issue Resolution, Logistics Management, IT Documentation

• Provide 1st and 2nd line support of the IT systems (SharePoint and Maximo), facilitating the operation of projects.
• Monitor trends within support requests to identify areas of concern or knowledge gaps.
• Triage requests and queries that come in to the Support Team and identify the best route for processing them.
• Maintain an accurate change log to support the Change Approvals Board.
• Ensure accuracy in reported data and system efficiency.
• Support customer relationships in line with operational business needs.
• Ensure contractual requirements are delivered and maintained.
• Responsible for active client management, including formal reporting and informal relationship management and development.
• Take accurate minutes and capture actions from meetings.
• Assist in the development and maintenance of tools, processes and training material which support project goals.
• Assist in development and enhancement work in relation to the system tools of delivery.
• Work with internal teams in order to drive efficient delivery of contract obligations, identifying areas for improvement and enhancement.
• Responsible for internal colleague relationship management and opportunity development.
• Support compliance with processes and procedures to satisfy internal and external auditors.
• Comply and embrace the KBR “Zero harm” policy, encouraging a safe and secure working environment.

Skills: IT Support, Request Management, Change Control, Data Accuracy, Client Relations, Process Improvement, Compliance Support, Training Development

• Manage all business IT activities, including promoting innovation, planning projects, and organizing the allocation of resources.
• Support, oversee and lead all IT projects.
• Ensure alignment with key frameworks, such as ITIL, by the relevant service providers and where frameworks may not exist, ensure that best practices are followed.
• Review and support contractor systems and procedures to ensure assistance, maintenance and cybersecurity activities are carried out in line with expectations and agreed service levels.
• Aid with contracted vendors to benchmark, analyze and make recommendations for the improvement and growth of the IT infrastructure and procedures.
• Support stakeholders to define business requirements for new technology implementations.
• Provide business case justifications and cost/benefit analyses for IT-related spending and initiatives.
• Keep up to date with the latest technologies.
• Advise on IT plans and roadmaps relating to cybersecurity.
• Facilitate continuous improvement in IT and business processes by implementing Self-Service and automated solutions.
• Update all IT policies and procedures.
• Liaise with CPNI and other government agencies on cybersecurity and other matters relating to IT.

Skills: IT Management, Project Leadership, ITIL Compliance, Cybersecurity Oversight, Vendor Coordination, Business Analysis, Process Automation, Policy Development

• Manage photos, including sorting, compiling, renaming, editing and conversion.
• Select appropriate photos according to theme for video slideshow, collage, montage, or cards.
• Liaise with vendors for printing whenever self-printing.
• Facilitate video recording and data transfer, including recording of webinars and transferring of photo and video files from the house server (NAS) to the office server, and vice versa.
• Maintain and troubleshoot ITAV equipment, backup and upgrade.
• Assist and guide end users when they need assistance.
• Assist and coordinate with regional IT colleagues to resolve IT issues.
• Resolve technical problems logged with the service desk application.
• Install, configure and maintain PCs, desktops and mobile phones and other devices.
• Ensure work is being performed within agreed service levels.
• Responsible for users' training.
• Ensure proper access is provided to users of systems.
• Assist with corporate projects that will require on-site IT services and support.

Skills: Photo Management, Video Production, ITAV Maintenance, User Support, Regional Coordination, Technical Troubleshooting, Device Setup, User Training

• Maintain computer network and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems (with technicians located at off-site IT vendor) and replace defective components.
• Monitor network security measures to protect data, software, and hardware and make necessary recommendations.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Confer with network users about how to solve existing system problems, with the assistance of the IT vendor.
• Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
• Analyze equipment performance records to determine the need for repair or replacement.
• Maintain the accuracy of all distribution and permission groups across all systems.
• Work with Paige and other OMC-required services to maximize the timeliness at which user accounts get created, terminated and updated with employee changes.
• Administer external systems to ensure all accounts and provisioned properly (correct roles, access, approvals, etc.).
• Assist in welcoming new users to the company and making sure they feel welcome by the department.

Skills: Network Administration, System Troubleshooting, Security Monitoring, Performance Analysis, User Support, Technology Research, Access Management, Account Administration

• Responsible for the provision of a comprehensive range of level 2-3 client support services that develop and improve the use of information, communications and technology across hospitals and health services.
• Work with a range of stakeholders to recognize, advise and develop opportunities for improved service delivery.
• Undertake appropriate support and consultancy work and implement solutions to align new technologies with the business's needs.
• Provide level 2-3 support across hospitals and health services.
• Responsible for managing business projects.
• Troubleshoot devices, offer support for SaaS systems and help enroll the SSO system.
• Ensure that employees are provided with hardware equipment and software tools across global offices.
• Maintain control over all assets across global offices.
• Document IT processes through SOPs and help communicate them across the Group.
• Involved in IT-related on- and off-boarding of employees.

Skills: Technical Support, Stakeholder Management, Project Oversight, SaaS Support, Asset Management, Process Documentation, Employee Onboarding, Global IT Support

• Manage Group Projects among all International subsidiaries.
• Coordinate, moderation as well preparation and follow-up for regular coordination rounds with IT teams.
• Contact regarding inquiries about IT topics and IT Coordination of the processing of these inquiries.
• Contact for the Coordination of the technical connection of central systems to systems in the international locations.
• Coordinate/ensure the conformity of the local adjustments in the respective SAP clients with the central components.
• Coordinate SLA content and budgets with the contact persons at the locations.
• Ensure compliance with security and data protection regulations.
• Track tech-enabled projects accurately for delivery timeline and quality.
• Track ticket metrics, including time of first response, time of first contact, resolution, overdue ticket %, tickets less than 30 days, and ticket backlog reduction using Synoptek.

Skills: Project Coordination, IT Communication, System Integration, SAP Management, SLA Management, Data Compliance, Performance Tracking, Quality Assurance

• Identify end-user training needs, provide input on training material, and arrange training sessions with special focus on Office 365 tools.
• Assist the 1st line team, identify recurring issues and automation opportunities and report to the line manager.
• Ensure local support in Applications, Network management, Server management, Order fulfillment, IT governance and IT security.
• Follow up with local vendor on contracts, identify needs and renewal cycle, liaise with Business associates and Vendor management.
• Provide local deskside support.
• Ensure incidents and requests registered in the global helpdesk system are handled according to SLA/GSM principles and guidelines.
• Advice on IT investment budget.
• Run studies, providing evaluations/analysis of IT solutions to support business goals.
• Participate in software local roll-outs and trainings.
• Provide comprehensive support (level 1) in the employee’s daily tasks involving the use of business IT facilities and software, in collaboration with Remy Cointreau’s helpdesk.
• Monitor of servers and network facilities.
• Provide IT and business software induction to new starters.
• Responsible for Active Directory and Office 365 users’ administration tasks.
• Responsible for IT support to all Westland locations.

Skills: User Training, Automation Support, Network Management, Vendor Coordination, Deskside Support, Budget Planning, Software Rollout, User Administration

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Working knowledge of networks, including wired and wireless connections and the ability to troubleshoot connectivity issues.
• Experience using the Windows 10 operating system.
• Able to troubleshoot various technology challenges and devices using all resources to resolve issues in a quick and efficient manner.
• Knowledge of PMS and POS systems, Opera/Micros.
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards).
• Good team player, proactive, self-motivated, responsible, hardworking and able to work under pressure.
• Strong analytical and problem-solving skills.
• Must have good writing skills.

Qualifications: BS in Information Technology with 4 years of Experience

• Experience in a manufacturing environment in the IT department.
• Hands-on experience in supporting shop floor control and manufacturing systems.
• Profound knowledge and experience in a technical field.
• Must have ITIL knowledge (problem, change, incident management).
• Must have English and Polish languages.
• Must have computer literacy, proficiency in computer applications.
• Basic knowledge of VMWare ESXi.
• Knowledge of MS Windows Server 2016 and above, MS Windows 10, and Linux.
• Knowledge of MS SQL Server, MySQL.
• Knowledge of office software, MS Office, and Visio.
• Knowledge of Cisco, LAN, WAN, TCP/IP, and Wireless.
• Good analytical and communication skills.

Qualifications: BA in Management Information Systems with 5 years of Experience

• Experience in a similar IT Support role.
• Demonstrated a high level of communication and interpersonal skills.
• Experience working within an outsourced IT environment.
• Experience in the desktop and mobile environment, comprising Windows 10, iOS, and macOS.
• Experience and knowledge of Microsoft Technologies such as M365, SharePoint/OneDrive and Active Directory.
• Basic understanding of networking and Infrastructure technologies, such as Switches, Routers, and Servers.
• Able to demonstrate outstanding organizational skills in order to manage multiple tasks at once.
• Must have experience with Pronto.

Qualifications: BS in Computer Science with 4 years of Experience

• Working experience in IT project coordination.
• Ability to learn quickly, self-start, and work in a high-paced environment with little supervision.
• Enthusiastic personality with great communication skills.
• Exceptional demonstrated verbal and written communication ability.
• Proven ability to multitask and stay organized in a fast-paced environment.
• Strong demonstrated problem-solving ability.
• Must be technically minded with a strong passion for technology.
• Comfortable with dealing with a wide array of people in difficult situations.
• Able to thrive in a team atmosphere.
• Self-starter able to work with minimal supervision.

Qualifications: BS in Network Administration with 3 years of Experience

• Excellent communication and interpersonal skills, both verbal and written.
• Advanced knowledge of current Microsoft desktop and server operating systems (OS).
• Ability to work on multiple priorities and/or projects simultaneously and display effective prioritization while multitasking.
• Self-starter capable of working and thinking independently to ensure that deadlines are met.
• Excellent structured problem-solving skills.
• Demonstrated time management skills with attention to detail.
• Demonstrated experience working with IT systems administration.
• Must have SharePoint admin experience.

Qualifications: BA in Business Technology Management with 6 years of Experience

• Working knowledge of IT operating systems, particularly Windows, IOS.
• Hands-on experience in installing IT hardware and software.
• Must have strong communication skills.
• Proven experience as a System Administrator, Network Administrator, or similar role.
• Experience with databases, networks (LAN, WAN) and patch management.
• Experience with Firewall management.
• Able to handle LAN/WAN networks a coordinate with ISPs.
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
• Able to familiarize with various operating systems and platforms.
• Resourcefulness and problem-solving aptitude.

Qualifications: BS in Cybersecurity with 5 years of Experience

• Must have reliability and strong organizational skills.
• Strong end-user interaction/communication experience.
• Able to recognize potential problems and initiate appropriate preventative action.
• Must work well under deadlines and pressure.
• Able to work cooperatively and collaboratively with other team members.
• Self-starter who can approach a problem with a positive attitude.
• Able to work well in a team environment as well as individually.
• Must have detail and be process-oriented.
• Experience with the JIRA ticketing system.

Qualifications: BA in Digital Communications and Media with 3 years of Experience

• Ability to work overtime and at flexible hours.
• Experience in troubleshooting Windows OS.
• Effective verbal and written communications.
• Must have planning and organizational skills.
• Able to team oriented.
• Excellent customer Service skills.
• Ability to work with minimal supervision.
• Experience in a luxury hospitality or residential environment.
• Experience in hospitality applications such as Property Management System, Point of Sales System, Sales and Catering System, etc.
• Experience with servers and networking.

Qualifications: BS in Computer Engineering with 5 years of Experience

• Experience working as an IT coordinator or in another relevant position.
• Profound experience in IT systems, network management and help desk support.
• Good practical experience of managing IT systems and applications٫, troubleshooting and repairing issues.
• Expertise in IT tools and concepts, such as operating systems and Internet Protocol suites.
• Expertise in configuring and managing Google’s Android and Apple’s iOS devices.
• Good knowledge of TCP/IP protocols and LAN/WAN configuration.
• Strong communication and interpersonal skills.
• Strong organizational and coordination abilities with close attention to detail.

Qualifications:  BA in Information Systems Management with 4 years of Experience

• Must have strong interpersonal skills.
• Strong presentation and communication skills, verbal and written.
• Able to flexibility to work within a small team and have a “can-do” attitude.
• Ability to maintain high accuracy and work quality standards.
• Excellent organizational skills with the ability to plan ahead, whilst still being able to adjust to constantly changing work priorities.
• Experience in purchasing procedures, quoting, and equipment inventory tracking.
• General experience in Virtualization, mostly focused on VMWare.
• General experience in Microsoft Server Environments, including Active Directory and Exchange 2007 or newer.
• General knowledge or experience in the creation and support of SQL queries and data manipulation.
• Extensive knowledge or experience of industrial assembly equipment to including barcode printers and scanners.
• Knowledge or experience with industrial equipment pertaining to Opto22 and Vision processes.
• General experience in supporting Cisco-based switching, wireless, and voice over IP equipment.
• Knowledge of Manufacturing Execution Systems (MES).
• Knowledge of Rockwell automation.
• Experience with automotive broadcast systems.

Qualifications: BS in Software Engineering with 5 years of Experience

• Experience in crafting, analyzing and fixing large-scale distributed systems.
• Good understanding of HTTP traffic, content delivery and caching.
• Network operating systems knowledge, as well as knowledge of programming or scripting languages.
• Proficient in clustered and virtual storage solutions.
• Must have proficiency in FortiGate.
• Must have VMware experience.
• Expertise in Fortinet Firewalls.
• Must have Active Directory experience.

Qualifications: BS in Information Technology with 6 years of Experience

• Experience with PC support and/or an IT customer support environment.
• Excellent customer service skills.
• Excellent interpersonal, written, and oral communication skills.
• Experience working in a team-oriented, collaborative environment.
• Ability to professionally represent Bunzl to customers, vendors and co-workers.
• Ability to present ideas in user-friendly language.
• Highly self-motivated, self-directed, and attentive to detail.
• Effectively prioritize and execute tasks in a fast-paced environment with frequently changing requirements.
• Excellent analytical and problem-solving skills with demonstrated ability to apply technology in solving business problems.
• Project planning and management skills, including exposure to making operational decisions, monitoring progress, taking corrective action and reporting results.
• Ability to provide support outside of normal business hours.
• Must have CompTIA A+ certification.

Qualifications: BS in Computer Science with 3 years of Experience

• English speaking and written skills.
• Knowledge and usage of Jira and Confluence.
• Must have proven time management skills.
• Excellent customer service and communication skills.
• Working knowledge of MS Office, particularly within Excel.
• Must have strong analytical skills.
• Ability to manage multiple deadlines and perform under pressure.
• Previous experience within the i-gaming industry.

Qualifications: BA in Management Information Systems with 4 years of Experience

• Must have IT Support/Administration experience.
• Experience as a Lead or Sr. Administrator.
• Experience working with a highly mobile and remote workforce.
• Experience managing, configuring, and maintaining Endpoint security tools.
• Strong familiarity with Mac and Windows operating systems.
• Strong background in managing Suite licenses and configurations.
• Strong background in Directory Services (DaaS, or Active Directory).
• Strong background in Web Domain providers (GoDaddy or others).
• Strong background with VPN solutions.

Qualifications: BS in Network Administration with 5 years of Experience

• Able to familiarize with Scripting/Automation tools.
• Experience with network configuration, administration and troubleshooting (Cisco Meraki or equivalent network devices).
• Able to familiarize with Circuit providers, managing fiber runs, installing Access points and configuring Firewalls.
• Effective at managing escalations and de-escalating client concerns.
• Able to collaborate, a team player.
• Ability to quickly learn the technology stack and become an expert across all of the user-facing solutions.
• Effective communicator, able to communicate across all levels of the organization.
• Able to speak and write clearly and articulately.
• Highly motivated and driven individual requiring minimal supervision.

Qualifications: BA in Business Information Systems with 3 years of Experience

• Knowledge of Network/server (Failover)/VMWare Management, Digital Enterprise (and other digital projects) like DMC and mLean.
• Knowledge of MII Server and application Management.
• Knowledge of SIAM and all related disciplines.
• Knowledge of the T&A (Time and Attendance) server and application management.
• Able to manage WLAN/RF management.
• Able to manage Printer Fleet.
• Able to manage desktop/notebook management.
• Able to provide IVANTI management.
• Able to voice over IP management.
• Able to site security management (cameras and access control).
• Excellent written and spoken English skills and ability to understand and convey complex IT Scenarios.
• Service-minded attitude and ability to communicate with all levels within the business.

Qualifications: BS in Cybersecurity with 7 years of Experience

• Experience in a similar customer-facing, field-based role.
• Strong knowledge of information technology concepts, practices and trends, particularly in desktop and server operating systems, networked environments, telephony systems and cloud technologies.
• Demonstrated experience in successful project management in line with industry best practices.
• Knowledge of health systems, procedures and contemporary issues.
• Sound customer service and support skills.
• Must have excellent communication skills.
• Proficient in time management and able to work effectively independently and as part of a team.
• Previous IT experience, preferably in the hotel, leisure, and/or service sector.
• Experience with all Microsoft systems.
• Experience with hotel applications, such as Fidelio and Micros.
• Excellent organizational and interpersonal skills.
• Current technical skills and knowledge of technology.

Qualifications: BA in Information Systems Management with 6 years of Experience

• Prior experience in integrating logistical carriers.
• Knowledgeable in IT, specifically in API’s or programming, testing, troubleshooting, and integrations (SOAP, JSON, XML, SFTP, etc.).
• Expertise in coding and software development.
• Must have an affinity with the logistics industry in an e-commerce environment.
• Must have operational knowledge.
• Able to work independently and within a team.
• Fluent in English, written and verbal.
• Strong background in macOS and Windows.
• Must have FreeBSD experience.
• Strong familiarity with administering business software, including Google Workspace, Slack, Office 365, and Jamf.
• Experience with Airtable, JumpCloud, and PostgreSQL.
• Good communication skills and a penchant for working with others.
• Experience administering IT infrastructure in a business environment.

Qualifications: BS in Software Engineering with 7 years of Experience

• Experience in banking operations, Operational process management.
• Good comprehension skills and being attentive to details.
• Must have good communication skills.
• Able to make sound decisions based on the PCM provided.
• Able to be customer-focused.
• Demonstrated strengths across Risk/Controls and client excellence.
• Must have a hands-on mentality.
• Must have a structured way of working.
• Experience with PowerApps/Logic Apps.
• Experience with MS Dynamics CE/CRM.

Qualifications: BA in Digital Technology Management with 5 years of Experience

• Proven working experience in installing, configuring, and troubleshooting Windows Server 2016, 2019, AD, DHCP, DNS, and  Group Policy Management.
• Experience in maintaining and troubleshooting Windows operating systems, Windows 10 and Windows 11, Server 2016 and 2019.
• Experience with virtualization and Cluster failover.
• Experience with monitoring systems.
• Advanced knowledge of Office 365 and Azure Active Directory.
• Able to provide design, deploy, configure, and support Desktop Technologies in a distributed environment, SCCM and Intune.
• Able to work with technical proficiency of network and platform operating systems, including Windows (all versions) and MS Office Suites.
• Knowledge of Jira/Atlassian (or similar) issue and project tracking software.
• Strong organizational and coordination abilities with close attention to detail.

Qualifications: BS in Computer Engineering with 6 years of Experience