• Receive and action the sea and air freight bookings from freight forwarders, ensuring that all parameters are adhered to predominantly for Roots Inter-Asia orders
• Analyze data and derive insights to improve business decisions in terms of forecasting optimal shipment levels, on-time delivery and freight costing
• Create and maintain tracking for visibility for cross-functional teams of shipment status, delivery, and payment status of Roots Inter-Asia orders
• Manage all Roots Inter-Asia freight billing and resolution of any discrepancies and compliance issues
• Proactively review shipments to consolidate and set minimum shipping levels to ensure freight cost efficiencies are achieved
• Collaborate with suppliers to ensure on-time shipping, track and trace shipment status, and update purchase order delivery status
• Ensure the Roots Inter-Asia Supplier Manual is comprehensive and up to date
• Responsible for all shipment documentation and preparing internal documentation to supply Roots' 3rd Party Logistics provider
• Assign and validate HST tariff codes and duty rates for customs entry
• Utilizes logistics management system/platform to manage and monitor product flow and inbound and outbound shipment lifecycle on a global basis
• Assists in creating monthly vendor forecasts and a carrier allocation plan to optimize transportation flows while managing cost
• Manages and monitors shipment planning and route optimization with end-to-end solutions for all shipments
• Makes sure shipments are delivered at the right location at the right time to meet customer needs
• Checking carrier performance data to ensure compliance with service level agreements
• Serves as a point of contact in developing and maintaining effective positive relationships with external customers (ocean carriers, air freight forwarders, factory vendors, etc.) as well as internal customers (Sourcing, Supply Chain, IT, Legal, Customs Compliance, Accounting, etc.)
• Responsible for ensuring weekly billing is validated against contracts, correcting any discrepancies, and then making it ready for payment processing

Skills: Freight Booking, Data Analysis, Shipment Tracking, Billing Management, Cost Optimization, Supplier Coordination, Documentation Preparation, Customs Classification

• Coordinate import/export shipments
• Prepare and/or review all shipping documents relative to import/export shipments
• Audit and GL code import/export and customs invoices
• Monitor shipments and maintain the import/export shipment report
• Investigate and communicate delays to the relevant teams
• Respond to inquiries relative to import/export and customs
• Complete applications and/or renewals for import/export permits
• File duty refund and freight claims relative to import/export shipments
• Review daily shipment reports for delays and inquire with carriers
• Support Management in maximizing efficiencies and minimizing transportation costs
• Assist with logistics/transportation backup and projects 

Skills: Shipment Coordination, Document Review, Invoice Auditing, Shipment Monitoring, Delay Resolution, Customs Communication, Permit Management, Cost Efficiency

• Work closely with the Traeger International sales teams to support shipments, imports and exports
• Route orders through multiple TMS systems (Werner, POL, Manhattan Associates, SLS, ETC.) for International distributors and retailers
• Ensure shipment information is passed and coordinated with the 3PLs
• Assess, diagnose, and report on fulfillment and transportation performance
• Improve the quality of fulfillment and reduce transit delays and damages
• Review rates and new service options to ensure the lowest transportation costs
• Implement a process that improves on-time delivery and utilization, inbound and outbound
• Provide tracking and order visibility to the International sales teams
• Assist with communication and support for transportation partners
• Assist with communication and support for 3PL and fulfillment partners
• Create and ensure shipment documents are complete for all international orders
• Work with 3PL to understand shipping workflows and improve efficiencies

Skills: Order Routing, TMS Operation, 3PL Coordination, Performance Analysis, Cost Reduction, Process Improvement, Document Preparation, Partner Communication

• Coordinate all international logistics movements for outbound deliveries to clients and collections/returns
• Communicate with co-loaders to coordinate International freight shipments
• Handle quotes, bookings and tracking requests for international freight
• Build relationships with logistics partners and actively work on delivering the best quality service to customers
• Log and track all international freight shipments
• Support the site manager and senior management team in highlighting and implementing new and efficient processes to increase productivity and ensure KPIs are met
• Obtain quotes from courier providers and assess the best option
• Book shippers and send appropriate documentation in good time so as not to delay dispatch
• Timely and accurate completion of import and export customs entries and declarations
• Manage Certificate of Origin (CofO) requests in conjunction with customer services
• Send shipping details and copy documents to clients in a professional and courteous manner
• Co-manage the online shipping prices to ensure products are in the correct category and liaise with the digital, purchasing and finance teams accordingly
• Advise the warehouse, sales and customer services regarding the best route for shipping based on size, fragility, value and destination
• Advise sales/customer services of shipping quotes/prices promptly
• Create manual delivery notes for replacements
• Update systems promptly with accurate notes and dispatch information
• Maintain the courier suppliers' log with costs

Skills: Freight Coordination, Quote Management, Shipment Tracking, Partner Relations, Process Improvement, Customs Documentation, Route Planning, System Updating

• Build a lasting relationship with the customer, as well as with the various suppliers, airlines, shipping lines, 
• Specify the conditions/cost price of the transport (price requests and comparisons), and this for both AIR and OCEAN shipments
• Organize the different steps of the transport (collection, warehouse acceptance, documents, etc.)
• Prepare the transport and affreightment documents according to the needs of the customer and relevant regulations
• Recognize the various customs documents (EXA, T1, EUR1, COO, etc.), and also assess/handle them for correctness
• Define and speak to customers both by email and by phone regarding their shipments
• Follow up shipments and detect any delays or damage in the distribution chain (deliver customer real-life update and adjust) until final invoicing
• Take on challenges with both hands and can quickly find a suitable solution for the daily challenges
• Start up a file based on written procedures and process it from A to Z
• Maintain an orderly overview of the shipments and can anticipate deviations in time
• Assist colleagues in distributing the workload to an optimal daily flow
• Open to taking on and processing new tasks, as well as to learn new applications and systems

Skills: Customer Relations, Supplier Coordination, Cost Negotiation, Transport Planning, Document Preparation, Customs Handling, Shipment Monitoring, Problem Solving

• Work with DC’s external and international stakeholders and beneficiaries to support and keep the project's progress on track
• Set up a tracking and monitoring system for various projects, in line with contract funder deadlines
• Maintain financial data to support financial compliance for projects
• Assist in completing financial and narrative reports for projects 
• Assist in the facilitation project scheduling and support, including formalizing resource packages
• Prepare documentation and training schedules for project participants, including for online training, conferences, and meetings
• Coordinate travel and accommodations for international projects
• Coordinate training logistics such as catering, room booking, and welcome packages
• Co-facilitate project and partnership training and special events 
• Prepare social media content that highlights international project activities
• Provide regular maintenance of project files

Skills: Project Coordination, Data Management, Financial Reporting, Schedule Planning, Documentation Preparation, Travel Coordination, Event Support, Content Creation

• Receive, review and process air and ocean export bookings
• Handle air and ocean shipments from origin to destination
• Track air and ocean freight from booking to delivery at the destination
• Follow up with clients and overseas agents
• Advise management of any export problems
• Import/export operations coordination
• Coordinating inland and ocean moves including PU/DEL/CUT OFF’s with all the required parties
• Providing customer service updates to clients/agents
• Communicate with customers to ensure an excellent experience
• Coordinate with vendors to organize international shipping and customs
• Corroborate with contract negotiations
• Check, follow, and assist dispatch and progress of orders on time and to meet delivery requirements
• Express and integrate with inventory and sales management, warehouse, and logistics for service changes

Skills: Export Coordination, Shipment Tracking, Customer Communication, Vendor Management, Problem Resolution, Contract Support, Order Monitoring, Logistics Integration

• Document and process outgoing and incoming shipments of finished goods and/or raw materials
• Calculate weights and sizes to optimize shipments
• Assist in procuring bids on shipping lanes and selecting the best freight forwarder based on price, service and delivery timing
• Ensures regulatory requirements and proper documentation, including transit documents and customs clearances, exist for shipments
• Ensure documentation is accurately processed, distributed, and released to the carrier, forwarders, customers and agents promptly
• Schedule container bookings to fulfill customer finished goods and/or production planning raw material needs
• Maintain container log to track shipments accurately, so that trigger dates for inventory movement and billing are reported accurately
• Provide necessary information and documentation to warehouses and freight forwarders to effectively coordinate the timely loading of shipments
• Coordinate prepayment of customs clearance fees
• Effectively communicate with various internal departments to ensure product availability, adherence to quality control guidelines and packaging standards
• Ensure that required shipping documents are on file and maintained for the specified audit requirement period
• Provide weekly container log tracking which includes key milestones (departure, arrival, customs clearance, expected delivery, etc) to appropriate MEC personnel
• Coordinate and expedite shipments via air freight or expedited trucks
• Identify problems or delays and report them promptly to the appropriate parties

Skills: Shipment Documentation, Freight Optimization, Carrier Selection, Customs Compliance, Container Scheduling, Inventory Tracking, Warehouse Coordination, Problem Resolution

• Audit Freight invoices to determine the difference between contracted rates and actual charged rates
• Prepare and report findings in an itemized Excel format
• Summarize and discuss variances with management for resolution
• Code freight invoices with appropriate cost centers/product categories
• Process EDI import and export kick-outs by reviewing data outside of normal tolerance settings
• Support logistics and compliance-related corrective measures based on monthly or quarterly reviews of KPI’s
• Manage assigned Import and Export Country accounts
• Support Planning and Deployment teams on issues or inquiries related to assigned accounts
• Backup daily operational functions to cover team members out of the office
• Perform monthly internal self-assessments for Import and Export documents and/or entries by reviewing Import Customs entries, commercial invoices, and supporting documentation

Skills: Invoice Auditing, Data Analysis, Variance Reporting, Cost Coding, EDI Processing, Compliance Review, Account Management, Documentation Assessment

• Report errors and missing documents
• Determine requests to management for post summary amendments
• Maintain record retention for compliance initiatives, such as proof of bill of lading departure dates, TSCA forms and free trade agreements
• Create standard operating procedures for new processes/system features/tasks
• Produce Hazardous Material documentation based on Export requests
• Review AS 400 LogPro kick-outs to resolve unconfirmed Export orders
• Reconcile Account Statements from providers/ freight forwarders to ensure timely payments of invoices within proper payment terms
• Work closely with the Finance department to maintain consistency in meeting due dates
• File International claims for damaged and/or lost product or containers

Skills: Error Reporting, Compliance Management, Record Maintenance, SOP Development, Hazmat Documentation, Order Reconciliation, Invoice Verification, Claims Processing

• Experience in a field or shop environment
• Basic understanding of Microsoft Office (Excel, PowerPoint, Word)
• Shown knowledge and experience of SAP-PD2 and TCTP systems as they relate to tooling and project controls
• Proficient in Export and Customs Controls (ECC) and ILI
• Certification and proficiency in Hazmat shipping
• Excellent communication and organizational skills
• Excellent understanding of International cargo traffic
• Understanding of Foreign Trade Zone regulations and procedures
• Knowledge of the role of Dept.’s of Commerce, Treasury, and Customs in International trade
• Knowledge of import/export rules and procedures, IATA air and DOT Ground
• Expertise with CTPAT program requirements

Qualifications: BS in Supply Chain Management with 5 years of Experience

• Working experience in freight forwarding operations
• Experience dealing with a high volume of data entry
• Good follow-up abilities, strong organizational skills, and email communication skills
• Strong knowledge of Microsoft Office
• Experience dealing with International shipping (import and export)
• Knowledge of ERP systems
• Excellent written and oral communication and presentation skills
• Previous experience working with a manufacturing organisation
• Ability to influence and engage with colleagues and customers
• Must be flexible with work schedule
• Working experience in a Logistics/International Transportation-related environment
• Experience with commercial border crossings and port operations
• Must be able to perform essential responsibilities with or without reasonable accommodations

Qualifications: BA in International Business with 8 years of Experience

• Effective communication, including writing, speaking and interpersonal communication
• Quick critical thinking and problem-solving abilities
• Excellent customer service and client relations skills
• Keep organization and time management skills
• Good collaboration and teamwork abilities
• Ability to work in a fast-paced environment
• Ability to use computers, software and other technology for inventory and communication purposes
• Understanding of the supply chain, including common obstacles and effective solutions
• Experience with Supplier Management and Service Level Agreements
• Strong Excel and analysis skills
• Working experience in the SAP System 

Qualifications: BS in Logistics and Transportation with 6 years of Experience

• Experience within the Logistics function of a Manufacturing or Distribution organisation
• Professional qualification in the field of Logistics/Supply Chain
• Extensive knowledge of Lean Six Sigma Green or Black Belt
• Must have PMP, Prince2, or other Project Management qualification
• Experience of working in a (bio)pharmaceutical industry
• Knowledge and experience in Logistics/freight forwarding and transformation of Logistics processes
• Ability to work within a team and individually
• Able to make decisions independently under time pressure
• Competent in using MS Office software (Excel, Word, Outlook)

Qualifications: BA in Business Administration with 5 years of Experience

• Previous experience in international, ocean and/or air logistics
• Exceptional customer service and relationship management skills
• Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Strong aptitude and skills with computers, including accuracy and efficiency in data entry and the use of MS Outlook, Excel and Word
• Experience with Sales Force and Cargowise
• Troubleshooting and problem-solving skills
• Ability to evaluate the current situation, respond quickly to changing requirements, and execute accordingly
• Strong organizational and time management skills
• Ability to work under pressure in a fast-paced setting, multitask and prioritize in a deadline-driven environment
• Ability to work independently and to collaborate with others to meet customer expectations
• Ability to work flexible hours to meet customer needs both locally and internationally
• Able to work with little supervision

Qualifications: BS in Operations Management with 7 years of Experience

• Working experience in transportation-related 
• Excellent written, verbal, and interpersonal communication skills
• Advanced skills with Excel and Microsoft Office Suite
• Working experience in Transportation Management Systems (TMS)
• Ability to problem-solve, prioritize, and organize assignments
• Must display exceptional decision-making skills
• Ability to interface with customers and employees
• Must be detail-oriented and able to function in a fast-paced environment
• Ability to analyze and troubleshoot situations as they arise
• Must be naturally driven to produce high-quality results with great care

Qualifications: BA in Global Trade and Commerce with 5 years of Experience

• Background with significant experience as a freight forwarder or customs broker
• Must possess exceptional logistics expertise to ensure optimal delivery of products
• Strong knowledge of Harmonized Tariff Codes
• Extensive knowledge of the International Logistics Industry
• Excellent time management skills and the ability to multitask
• Exceptional analytical and negotiation skills
• Must be able to maintain excellent communication with external and internal customers
• Must have superior interpersonal skills
• Strong problem-solving talents
• Advanced computer skills and proficiency with Microsoft Office (Word/Excel/Outlook/PowerPoint)
• Experience working with ERP and/or CRM 
• Ability to maintain privacy and confidentiality

Qualifications: BA in Management with 8 years of Experience

• Advanced transportation skills in all modes of international logistics including full container load, less-than-container load, airfreight, local drayage, and hotshot delivery
• Strong working knowledge with Mapics, PKMS, MS Office, Excel - Heavy data calculations
• Basic understanding of international ocean freight tariffs - shipment terminology
• Must have Inventory management, Logistics and Transportation Operational knowledge
• Familiarity with Export compliance rules
• Must have excellent geography skills
• Knowledge of laws, regulations and ISO requirements
• Knowledge of ocean/air freight shipment track/trace systems
• Knowledge of carrier invoice audit and verification, payment practices
• Knowledge of TMS tools (Transportation Management System)
• Knowledge of and experience with packaging materials used to safely transport all products 
• Cost-focused while balancing the needs of customers
• High level of attention to detail and effective problem-solving skills

Qualifications: BS in Maritime Studies with 7 years of Experience

• Experience in an office environment
• Experience in coordinating multiple projects and deadlines
• Team player who takes initiative to ensure that goals are met
• Must have strong organizational skills
• Strong coordination abilities with a variety of stakeholders
• Experience working cross-culturally
• Basic proficiency with social media and communications software, including online collaboration and meeting tools
• Excellent time management, interpersonal, and multi-tasking skills
• Demonstrated international education experience

Qualifications: BA in Organizational Leadership with 4 years of Experience

• Experience in international music markets
• High degree of attention to detail/accuracy
• Methodical approach to work and experience of having to deliver to deadlines
• Ability to learn new systems quickly and ability to work autonomously
• Experience in analyzing data
• Working knowledge of MS Office, particularly Excel and Lists
• Strong passion for and knowledge of music and all aspects of its physical distribution
• Excellent organizational and time management skills
• Ability to prioritize and function in fast-paced environments with regularly shifting priorities
• Ability to apply good judgement, strong work ethic and integrity on the job
• Effective verbal and written communication skills

Qualifications: BS in Customs and Border Management with 8 years of Experience