WHAT DOES AN INTERNATIONAL LOGISTICS COORDINATOR DO?

Published: Oct 06, 2025 - The International Logistics Coordinator oversees global shipment tracking, inventory accuracy, and documentation to ensure efficient and compliant delivery processes. This role collaborates with purchasing, warehouses, and logistics partners to verify billing accuracy, maintain inventory levels, and resolve discrepancies. The coordinator also supports continuous improvement by analyzing fulfillment performance, optimizing transport operations, and ensuring timely customs and duty processing.

A Review of Professional Skills and Functions for International Logistics Coordinator

1. International Logistics Coordinator Duties

  • Account Support: Supporting role working in partnership with the international account management team in a fast-paced international logistics environment
  • Booking Management: Requesting international multi-mode ocean and air bookings details from international carriers and providers
  • Data Entry: Creating shipments and accurate data entry of shipment and booking data details in the global transportation management software
  • Vendor Coordination: Coordinate service requirements and standards with vendors and supply chain partners
  • Customer Communication: Communicate service issues to customers or management via multiple methods of communication, such as email, messaging or phone calls
  • Shipment Monitoring: Monitoring and updating shipment status information
  • Responsibility Ownership: Demonstrate ownership of assigned responsibilities
  • Financial Processing: Accurate entry of shipment financial details such as carrier costs and customer fees into operating software, posting payments and invoices
  • Regulatory Compliance: Ensure operational compliance with regulatory requirements for export and import shipments
  • Customer Maintenance: Maintain international customer profiles and relevant customer information, as maintained in standard operating procedures
  • Operational Assistance: Assist in all other areas of operations as directed
  • Team Training: Cross-train with team members for continuous education and advancement opportunities

2. International Logistics Coordinator Details

  • Transaction Management: Manage Import/Export transactions, including all related activities for projects
  • Shipment Processing: Receive, review, and process international shipments and ensure all documentation is accurate and complete
  • Document Preparation: Create a Commercial invoice, packing list and shipper's letter of Instruction for all exports
  • HTS Classification: Understanding of the HTSUS and the ability to determine the correct HTS codes
  • Freight Quoting: Manage the freight quote process, and work with freight forwarders to provide timely, accurate and competitive freight quotes
  • Customs Documentation: Organize and file customs commercial documentation
  • Rate Negotiation: Consolidate freight and negotiate the best rates for transport
  • Status Communication: Proactively communicate the status of shipments to Project Management as well as any issues such as shortages and/or changes to the schedule
  • Supplier Coordination: Maintain communication with suppliers and review export processes
  • Request Handling: Process logistics requests and ensure follow-up action is completed
  • Issue Resolution: Respond to requests that are received via email, telephone or fax regarding damaged, misdirected or lost freight
  • Problem Solving: Determining the responsible party and finding the best means to resolve the situation
  • Transport Management: Multitask and manage different modes of transportation
  • Claims Documentation: Generate documents that are needed to file freight claims
  • Process Improvement: Provide feedback to Project Management and manufacturing regarding shipping problems to improve future transactions
  • Freight Communication: Communicate with freight forwarders to verify shipment status and resolve problems

3. International Logistics Coordinator Responsibilities

  • Inventory Coordination: Review, with the purchasing department, the stock report with factories to maintain inventory levels
  • Shipment Tracking: Track and trace all shipments from origins to all final destinations
  • Bill Verification: Review all bills with all inbound logistics business partners to ensure their accuracy
  • Quality Monitoring: Keep track of the quality and quantity of products received in the warehouse and 3PL
  • Freight Quoting: Gather quotes twice a month for Sea Freight and Drayage Trucking
  • Issue Analysis: Assist in determining the cause for inventory misalignment and shortages and help develop solutions to solve recurring issues
  • Inventory Reporting: Maintain regular inventory count and report to the Production Coordinator of any surplus or shortages
  • Logistics Management: Assist in the management of international and cross-border logistics such as compliance, tax and duties remittance, reverse logistics, commercial invoices, and duty drawback
  • Documentation Compliance: Ensure international shipments have the required clearances and documentation needed for successful and timely transport and delivery
  • Process Improvement: Help drive continuous improvement in the speed of fulfillment
  • Team Communication: Continuous communication with the warehouse team to ensure KPIs are being met, errors are being caught, and solutions are being presented

4. International Logistics Coordinator Job Summary

  • Client Outreach: Make outbound telephone calls to new and existing clients
  • Customer Prospecting: Prospect for new customers
  • Customer Communication: Effectively communicate with customers, agents, and co-workers, both domestically and internationally
  • Regulatory Documentation: Prepare documentation in compliance with foreign regulations
  • Data Entry: Enter data into the Tranco computer system in an accurate and timely manner
  • Cargo Coordination: Coordinate cargo movement with international carriers
  • Regulatory Compliance: Comply with all Government regulations
  • Accuracy Maintenance: Maintain accuracy in all functions
  • Goal Achievement: Work in a goal-oriented environment
  • Professional Conduct: Maintain professional conduct with colleagues and customers
  • Policy Adherence: Adhere to Tranco policies and procedures

5. International Logistics Coordinator Accountabilities

  • Order Coordination: Communicate daily with the KFS Shipping Department on all orders that are being processed to ship
  • Export Communication: Communicate with Compliance for any exporting questions
  • Document Coordination: Communicate with Customer Service for the required documents needed to ship
  • Order Management: Communicate with Customer Service and Finance about any orders on hold
  • Freight Estimation: Request estimated weights and dimensions from the shipping or courier desk
  • Instruction Clarification: Communicate with Customer Service for clarifications on customer shipping instructions
  • Order Review: Review orders from the 560 report for the month
  • Shipment Consolidation: Communicate with CS and Planning for consolidation
  • Shipment Processing: Process shipments after W/D received, create and provide all necessary documentation to export
  • Tariff Reporting: Run Tariff Code Report for export documentation and AES filing
  • Pickup Coordination: Send pick-up requests with required documents to the Freight Forwarder for order pick-up
  • Freight Coordination: Coordinate pick up between Freight Forwarder and the KFS Shipping Department
  • Shipment Release: Send the shipping instructions to release the freight to the trucker
  • Quote Request: Send requests to Forwarders for prepaid freight quotes
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