Job Summary: 

• Develop SQL extract scripts to generate accurate and efficient data outputs.
• Utilize advanced SQL and healthcare domain knowledge to troubleshoot complex data feed issues.
• Analyze and resolve system discrepancies to ensure data integrity across all platforms.
• Collaborate closely with the Engineering team to design and monitor infrastructure supporting data feeds.
• Optimize feed generation processes to improve performance and reliability.
• Engage with internal and external customers to collect project requirements and resolve technical issues.
• Communicate effectively with stakeholders to ensure clarity on deliverables and timelines.
• Manage multiple issue resolutions simultaneously while prioritizing tasks based on business needs.
• Work with management to align solutions with organizational goals and project priorities.
• Participate in ongoing training sessions to strengthen SQL, Python, and PowerShell proficiency.
• Continuously enhance data engineering and problem-solving skills through professional development.

Skills on Resume: 

• SQL Development (Hard Skills)
• Data Troubleshooting (Hard Skills)
• System Analysis (Hard Skills)
• Infrastructure Collaboration (Soft Skills)
• Process Optimization (Hard Skills)
• Customer Engagement (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Task Prioritization (Soft Skills)

Job Summary: 

• Serve as the primary technical resource for implementing interfaces between the organization, vendors, providers, and third-party systems.
• Oversee all phases of interface development to ensure accuracy, reliability, and compliance.
• Maintain clinical and regulatory requirements within mapping tables and HL7 messaging standards.
• Ensure alignment with both internal EHR needs and external partner system requirements.
• Follow established standards for interface development while contributing to the evolution of best practices.
• Provide updates, enhancements, and upgrades to improve system integration efficiency.
• Develop detailed technical specifications and documentation for all software changes or modifications.
• Coordinate communication of interface changes and updates as directed by the Director.
• Manage the full development lifecycle of interface and implementation projects.
• Ensure all deliverables meet quality, performance, and regulatory expectations.
• Collaborate with internal teams and vendors to define and incorporate new functionalities.
• Gather and translate user requirements into practical, compliant, and efficient application solutions.

Skills on Resume: 

• Interface Implementation (Hard Skills)
• Project Oversight (Soft Skills)
• Regulatory Compliance (Hard Skills)
• System Alignment (Hard Skills)
• Standards Development (Hard Skills)
• System Enhancement (Hard Skills)
• Technical Documentation (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Act as a liaison for assigned departments within the health system to identify and address issues before they escalate into critical problems.
• Design, configure, and test interfaces in accordance with departmental standards, ensuring accurate and reliable communication between systems.
• Lead system upgrades and coordinate related projects with all involved resources to ensure smooth implementation.
• Contribute input to system design and architecture discussions.
• Maintain and enhance assigned HIS systems by implementing effective solutions and ensuring continuous improvement.
• Collaborate with team members to resolve issues escalated through the Service Desk in a timely and efficient manner.
• Deliver a high level of customer service and provide off-hours support for critical issues to meet established Service Level Agreements.
• Participate in the Information Services Project Management Office (PMO), ensuring that all projects are managed in alignment with standard IS methodologies.

Skills on Resume: 

• Issue Resolution (Soft Skills)
• Interface Configuration (Hard Skills)
• Project Coordination (Soft Skills)
• System Design (Hard Skills)
• System Maintenance (Hard Skills)
• Team Collaboration (Soft Skills)
• Customer Support (Soft Skills)
• Project Management (Soft Skills)

Job Summary: 

• Research and implement system enhancements or software configurations to optimize and streamline application functionality in alignment with end-user and business requirements.
• Provide data and application expertise for projects and key organizational initiatives, ensuring technical solutions align with strategic goals.
• Collaborate with end users and Information Services team members to design and develop solutions that meet business needs while adhering to industry best practices.
• Build effective problem-solving partnerships with customers, colleagues, and vendors to promote collaboration and solution-oriented outcomes.
• Recognize when to expedite, escalate, or redirect issues to appropriate resources or departments to ensure timely resolution.
• Identify and deliver resolutions to complex end-user questions and issues in a professional, courteous, and efficient manner.
• Address user concerns respectfully and communicate decisions clearly to ensure understanding and satisfaction.
• Research and assess the impact of system changes on integrated and external systems to prevent disruptions and ensure compatibility.
• Develop, implement, and monitor standards and best practices to streamline workflows, improve system performance, and simplify maintenance for supported applications.
• Identify, participate in, and lead process improvement initiatives to reduce defects, remove barriers, enhance customer satisfaction, and minimize waste or costs.
• Manage vendor relationships to ensure timely escalation, effective collaboration, and responsiveness to technical and operational needs.

Skills on Resume: 

• System Optimization (Hard Skills)
• Technical Expertise (Hard Skills)
• Solution Design (Hard Skills)
• Collaborative Problem-Solving (Soft Skills)
• Issue Escalation (Soft Skills)
• User Support (Soft Skills)
• Process Improvement (Soft Skills)
• Vendor Management (Soft Skills)

Job Summary: 

• Implement new data feeds and modify existing ones between the exchange and third-party partners.
• Ensure all data exchange activities follow approved technical methods and standard operating procedures.
• Coordinate implementation efforts with exchange partners, vendors, and internal teams to ensure timely delivery.
• Provide level 2 support for both inbound and outbound clinical data interfaces.
• Validate data transfers from clinical sources to maintain the integrity of the Patient Master Index (PMI).
• Ensure clinical results are correctly linked to the appropriate patient records.
• Collaborate with exchange and vendor partners to identify and resolve interface-related issues efficiently.
• Maintain accurate and up-to-date documentation of workflows, standards, and procedures.
• Lead testing activities to confirm the functional reliability of data interfaces.
• Verify that all patient PHI data within HEALTHeLINK is managed securely and in compliance with state and organizational regulations.
• Implement safeguards to protect patient information during transmission and storage.
• Generate daily, weekly, and monthly operational performance reports for management and stakeholders.
• Contribute to ongoing improvements in data exchange quality, accuracy, and security.

Skills on Resume: 

• Data Integration (Hard Skills)
• Process Compliance (Hard Skills)
• Project Coordination (Soft Skills)
• Technical Support (Hard Skills)
• Data Validation (Hard Skills)
• Issue Resolution (Soft Skills)
• Documentation Management (Hard Skills)
• Data Security (Hard Skills)

Job Summary: 

• Assist in the configuration, implementation, evaluation, and maintenance of the District’s system interfaces.
• Support interface development and integration activities involving HL7 and other translation tools.
• Utilize third-party interface engine applications to manage data exchanges efficiently and securely.
• Collaborate with District partners to analyze, design, and configure complex interface solutions.
• Contribute to managing interface-related issues and optimizing performance across connected systems.
• Promote best practices in data conversion, interface design, and system interoperability.
• Serve as a liaison between Application Analysts, business owners, and vendor implementation teams.
• Facilitate effective communication and coordination to ensure successful interface delivery.
• Analyze, develop, and maintain interface processes using appropriate proprietary software tools.
• Review and assess interface change requests to translate them into technical specifications.
• Assist in building and testing new interfaces while adhering to project requirements and standards.
• Develop and manage realistic implementation timelines to ensure the timely completion of interface projects.

Skills on Resume: 

• System Configuration (Hard Skills)
• Interface Development (Hard Skills)
• Data Management (Hard Skills)
• Solution Design (Hard Skills)
• Performance Optimization (Hard Skills)
• Data Interoperability (Hard Skills)
• Cross-Team Collaboration (Soft Skills)
• Project Coordination (Soft Skills)

Job Summary: 

• Manage a portfolio of projects within assigned support areas from initiation through completion.
• Define project scope, establish key milestones, and ensure timely achievement of all deliverables.
• Maintain thorough documentation, including detailed architecture diagrams and system configurations.
• Track vendor support contacts, service contract terms, pricing details, and renewal schedules.
• Monitor product recalls, patient safety alerts, and infrastructure lifecycle to anticipate replacement needs.
• Oversee software licensing, storage capacity, and system scalability to ensure operational readiness.
• Notify management of upcoming support requirements, such as upgrades or capacity increases, within approved budgets.
• Align technical strategies with customer business goals and organizational priorities.
• Understand customer objectives and communicate them effectively across teams.
• Ensure departmental awareness of supported services through structured presentations and cross-training sessions.
• Foster collaboration by integrating supported services into both departmental and enterprise-wide initiatives.
• Serve as a liaison between Information Systems and other departments to maintain cohesive operations.
• Supervise vendor performance during installation, implementation, upgrades, and training activities.
• Negotiate effectively with vendors to represent organizational interests while maintaining strong, long-term partnerships.

Skills on Resume: 

• Project Management (Soft Skills)
• Scope Definition (Hard Skills)
• Technical Documentation (Hard Skills)
• Vendor Management (Soft Skills)
• System Monitoring (Hard Skills)
• Operational Planning (Hard Skills)
• Cross-Department Collaboration (Soft Skills)
• Negotiation Skills (Soft Skills)

Job Summary: 

• Provide technical development, leadership, and implementation of healthcare interfaces to ensure seamless data exchange and system integration.
• Support a wide range of interfaces while maintaining a clear understanding of integration techniques required to connect with EMR technologies.
• Adhere to and manage change control processes to maintain compliance and preserve the integrity of interface builds.
• Ensure all interface validation is properly documented and that bi-annual audits are completed for laboratory accreditation.
• Collaborate with vendors, internal departments, IT staff, and team members to modify, enhance, and maintain the stability and integrity of interfaces.
• Communicate effectively with external partners and stakeholders to build, support, and troubleshoot interface connections.
• Develop and maintain thorough documentation for all interfaces, following standardized development practices and methodologies.
• Monitor interface workflows continuously to identify opportunities for improvement and optimization, particularly for future customer integrations.
• Contribute to the adoption and execution of team strategies aimed at achieving efficient and high-quality interface delivery.
• Conduct problem analysis and issue resolution related to interface performance, internal laboratory software, or external client systems.
• Test interfaces with Laboratory Information Systems (LIS) and identify any changes required to ensure accurate and reliable data exchange.
• Perform complex interface programming and coordinate high-level interface development with external HL7 developers when specialized expertise is required.

Skills on Resume: 

• Technical Leadership (Soft Skills)
• System Integration (Hard Skills)
• Change Management (Soft Skills)
• Compliance Auditing (Hard Skills)
• Collaboration (Soft Skills)
• Technical Communication (Soft Skills)
• Documentation Management (Hard Skills)
• Workflow Optimization (Hard Skills)

Job Summary: 

• Work closely with the Epic Application Teams, the Epic vendor’s Interface Team, ancillary system suppliers, and service users to conduct detailed analyses of the functional requirements for assigned interfaces.
• Research Epic and ancillary system message specifications to provide comprehensive field-by-field message analyses and clearly define message transformation requirements for the Integration Engine developers.
• Configure and maintain interface specification elements in Epic Bridges, including connections, profile variables, and data tables.
• Collaborate with Epic Application Teams to define interface errors, design effective solutions, and assign ownership for issue resolution within Bridges.
• Participate in integrated work processes where Bridges plays a key role, such as cut-over planning, Epic system upgrades, and workflow optimization.
• Manage and resolve assigned Sherlock and/or Orion tickets promptly to maintain system performance and support user needs.
• Coordinate and attend meetings with relevant stakeholders to facilitate progress on assigned tasks and ensure alignment across teams.
• Participate in weekly team meetings and daily stand-up sessions to discuss progress, challenges, and priorities.
• Raise potential issues or concerns affecting interface delivery schedules or functionality in a timely and proactive manner.
• Produce high-quality documentation related to assigned tasks, including interface requirement analyses, message field-by-field mapping, and error queue management procedures.
• Provide Bridges support in alignment with the Trust’s Electronic Patient Record (EPR) go-live and post go-live support plans.
• Offer guidance and assistance on Bridges-related issues or queries from team members and stakeholders.
• Mentor and train members of the Trust’s Bridges/Interface Team to enhance technical capabilities and ensure knowledge continuity.

Skills on Resume: 

• Requirements Analysis (Hard Skills)
• Message Mapping (Hard Skills)
• Interface Configuration (Hard Skills)
• Issue Resolution (Soft Skills)
• Workflow Optimization (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• Technical Documentation (Hard Skills)
• Team Mentorship (Soft Skills)

Job Summary: 

• Receive and manage requests for new or modified system changes from users or the electronic ticketing system.
• Assist in defining the scope, creating business requirements.
• Coordinate programming changes with ancillary systems.
• Troubleshoot simple to moderate user issues, ensuring timely and accurate resolution.
• Assist in developing and executing test plans to validate requested changes and support troubleshooting efforts.
• Coordinate system installations with end users, ancillary vendors, and IT staff to ensure smooth implementation.
• Execute assigned project deliverables and tasks in accordance with established timelines and quality standards.
• Support Operations and user departments in resolving interface issues to maintain system performance and reliability.
• Provide daily monitoring and support to ensure applications function correctly and efficiently.
• Assist in upgrade and new implementation projects by supporting client testing, troubleshooting, and resolution of interface-related issues during validation phases.

Skills on Resume: 

• Request Management (Soft Skills)
• Requirements Definition (Hard Skills)
• System Coordination (Soft Skills)
• Issue Troubleshooting (Hard Skills)
• Test Execution (Hard Skills)
• Implementation Support (Soft Skills)
• System Monitoring (Hard Skills)
• Project Assistance (Soft Skills)

Job Summary: 

• Participate in on-call rotation, providing support during core hours, after hours, and weekends.
• Comply with implementation, operational support, and change control policies and procedures to maintain system integrity.
• Ensure adherence to organizational, departmental, and team standards, including technical and coding conventions.
• Execute and monitor system and ancillary applications during maintenance and downtime activities to minimize disruption.
• Escalate issues appropriately to peers or the Manager when higher-level intervention is required.
• Document downtime events and other application-related metrics accurately for reporting and analysis.
• Maintain current and accurate system documentation and ensure relevant staff are informed of updates or changes.
• Leverage feedback from customers and peers to identify opportunities for system and process improvements.
• Develop comprehensive application and integrated test scripts to ensure interface quality and compliance.
• Accurately record and report project time in accordance with organizational requirements.

Skills on Resume: 

• On-Call Support (Soft Skills)
• Change Control (Hard Skills)
• Standards Compliance (Hard Skills)
• System Maintenance (Hard Skills)
• Issue Escalation (Soft Skills)
• Event Documentation (Hard Skills)
• Process Improvement (Soft Skills)
• Test Development (Hard Skills)

Job Summary: 

• Provide technical leadership, direction, and support for the development, configuration, and ongoing maintenance of system interfaces.
• Configure complex operational, project-related, and strategic interfaces between the electronic health record (EHR) system and related healthcare applications.
• Perform data validation and integrated testing to ensure system accuracy, reliability, and interoperability.
• Recommend appropriate technical designs, configurations, and procedural enhancements to improve interface performance.
• Collaborate with developers to review code, manage change processes, and document technical knowledge for future reference.
• Work independently or as part of a healthcare IT project team to deliver high-quality client engagement outcomes.
• Serve as a liaison between Epic systems and diverse IT and operational teams to ensure effective communication and collaboration.
• Facilitate meetings by handling scheduling, coordination, preparation, documentation, and follow-up actions.
• Utilize, review, and create project tools and templates to support healthcare IT and operations-focused initiatives.
• Develop and maintain detailed project plans for Epic go-lives, system upgrades, or new application implementations.
• Evaluate and document current-state processes through discovery and analysis, presenting recommendations based on industry best practices and experience.
• Facilitate the design and planning of future-state workflows, policies, and operational processes.

Skills on Resume: 

• Technical Leadership (Soft Skills)
• Interface Configuration (Hard Skills)
• Data Validation (Hard Skills)
• Performance Optimization (Hard Skills)
• Code Review (Hard Skills)
• Project Collaboration (Soft Skills)
• Cross-Team Communication (Soft Skills)
• Workflow Design (Hard Skills)

Job Summary: 

• Build, test, train, convert, and deploy new infrastructure, workflows, and procedures to support system improvements.
• Participate in major Epic project milestone reviews and decision gates to ensure project alignment and readiness.
• Present information effectively to a variety of audiences, including medical staff, Epic end-users, hospital leadership, and project team members.
• Document measurable outcomes and improvements from initiatives through KPI analysis and impact tracking.
• Utilize effective communication, decision-making, and escalation pathways to resolve issues and maintain project momentum.
• Execute thorough project wrap-up activities, including documentation of outcomes, lessons learned, and leave-behind materials to support sustained operations.
• Mentor customer counterparts to ensure successful long-term ownership and development within their Epic IT or application areas.
• Submit timesheets and expense reports promptly at the end of each week.
• Complete all required client and Bluetree status reports.
• Participate in regular calls with the advocate to provide project updates, discuss challenges, and address escalations.
• Attend project team check-in meetings for large-scale implementations.
• Complete all onboarding requirements accurately and within the designated timeframe.

Skills on Resume: 

• Infrastructure Deployment (Hard Skills)
• Milestone Governance (Soft Skills)
• Public Presentations (Soft Skills)
• KPI Tracking (Hard Skills)
• Escalation Management (Soft Skills)
• Project Closure (Soft Skills)
• Team Mentorship (Soft Skills)
• Status Reporting (Soft Skills)