Job Summary: 

• Interact and communicate with customers to manage the customer portfolio
• Interact and manage internal communication with Commercial team, AREA Customer Service Lead, Customer Service Development and other support functions (i.e., logistics, finance, Credit, ERD, etc.)
• Manage a portfolio of customers situated in different countries globally
• Build up a close relationship with the customers by regularly calling and potentially visiting them with an objective (i.e., survey of service satisfaction, communication, process improvements, etc.)
• Validation and entry of orders received from customers, ensuring a high level of accuracy
• Be available for customers (phone, email or personal visits), depending on the requirements of the customers, countries or business
• Proactively inform and support customers regarding the complete Order to Cash (OTC) process
• Follow up with production and logistics teams to ensure on-time deliveries to customers

Skills on Resume: 

• Customer Communication (Soft Skills)
• Internal Coordination (Soft Skills)
• Global Portfolio (Hard Skills)
• Relationship Building (Soft Skills)
• Order Validation (Hard Skills)
• Customer Availability (Soft Skills)
• Process Knowledge (Hard Skills)
• Delivery Follow-up (Hard Skills)

Job Summary: 

• Actively communicates availability dates to the customers and the commercial team
• Work closely with Finance in providing monthly volume forecasts and proactively follow up on progress versus targets during the month
• Ensure Customer and Sales Team Satisfaction, measured via KPI’s
• Reception/follow-up of service complaints and give feedback/solutions to internal or external customers on any service complaints
• Discuss with the Commercial Team priorities on deliveries for the customers and special commercial conditions
• Ensures continuous updates of Customer master data and informs the ERD Team and Operations Team
• Actively seek opportunities for increasing Customer Focus and Operational Excellence
• Work together with team members to prepare action plans for improvements

Skills on Resume: 

• Customer Communication (Soft Skills)
• Forecast Management (Hard Skills)
• Satisfaction Monitoring (Hard Skills)
• Complaint Handling (Soft Skills)
• Priority Setting (Soft Skills)
• Data Management (Hard Skills)
• Customer Focus (Soft Skills)
• Action Planning (Hard Skills)

Job Summary: 

• Coordinates the analysis, technical design, build, testing, ongoing monitoring and all issue triage/resolution necessary
• Implement and support assigned interfaces and inter-system integration points
• Works closely with the stakeholders such as the application teams, technical teams and internal/ external members
• Ensure that interfaces meet the needs of the end users while maintaining high security standards
• Manages the entire cycle of interface application development, including analysis, design, specification, implementation, go-live and ongoing support using the Rhapsody Interface Engine between the various applications (Epic, Pharmacy Technologies - Omnicell, BD Cato, etc)
• Works with stakeholders, including subject matter experts and third-party application experts, to determine business needs for interfaces, document the requirements, and configure the interfaces per the requirements
• Responsible for coordinating various interface-specific tasks and activities 
• Testing, build, conversion/cutover/planning, and go-live support by engaging subject matter experts, vendors, and interface engine developers
• Works with the 3rd party system support to develop data-translation routines and methods
• Support Epic’s external systems’ data and format needs, and develop the interface using the Rhapsody Interface Engine
• Drives the interface projects, working with the interface manager to ensure that results are achieved and deadlines are met
• Provides proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems

Skills on Resume: 

• Interface Design (Hard Skills)
• System Integration (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• User Security (Hard Skills)
• Application Development (Hard Skills)
• Requirements Analysis (Hard Skills)
• Project Coordination (Soft Skills)
• Issue Resolution (Soft Skills)

Job Summary: 

• Partner with the IOS PM and the client to develop and deploy APIs
• Manage all documentation and training for new and existing interfaces
• Problem-solve system integration concerns using BI tools
• Troubleshoot and respond to customer questions and/or issues, escalating
• Develop an approach for and lead a team in monitoring system interfaces, addressing system/interface failures, developing solutions, and ensuring successful interface processing
• Manage patch and planned software updates
• Validate that inbound interface data is successfully committed to the database
• Perform root-cause analysis on all interface failures and make recommendations for system and process improvement
• Directly support scrum teams in the design, development, and testing of all interface modules

Skills on Resume: 

• API Development (Hard Skills)
• Documentation Management (Hard Skills)
• Integration Problem-Solving (Soft Skills)
• Issue Troubleshooting (Soft Skills)
• Team Leadership (Soft Skills)
• Software Updates (Hard Skills)
• Data Validation (Hard Skills)
• Root Cause Analysis (Hard Skills)

Job Summary: 

• Monitor the EDI converter daily
• Identify, analyze and resolve all existing EDI connection errors and work with trading partners to resolve any operational issues
• Act as the primary contact between the company and EDI partners
• Analyze current implementation to make recommendations for improvements
• Manage and implement new EDI and interface projects with EDI partners
• Coordinate and manage EDI-related projects with project teams, trading partners, and management, and ensure the successful implementation of EDI projects
• Coordinate and test all EDI implementations with new EDI partners
• Review and analyze the customer requirements document, and make appropriate recommendations to internal departments
• Document and maintain current EDI standard operating procedures
• Help to define and develop eCommerce catalogs and other tools that meet customer needs
• Develop, implement, and align strategies for internal use of the catalogues
• Support new customer e-procurement strategies in collaboration with regions
• Support entering and/or integrating information in the product database

Skills on Resume: 

• EDI Monitoring (Hard Skills)
• Error Resolution (Hard Skills)
• Partner Communication (Soft Skills)
• Process Improvement (Soft Skills)
• Project Management (Hard Skills)
• System Testing (Hard Skills)
• Requirement Analysis (Hard Skills)
• Catalog Development (Hard Skills)

Job Summary: 

• Analysis of contractual technical requirements
• Technical clarification of interfaces to customers, other projects, or sub-projects
• Implement interfaces for Siemens Energy digital solutions
• Interface testing Factory Acceptance Test, including reporting
• Commissioning of interface solutions (on-site and/or remotely)
• Prepare customer documentation
• Design and calculation of interface implementation during the bid process
• Continually improve knowledge with respect to trends and tools
• Opportunity to have an active engineering role on Siemens Energy's future handling complex projects with a high level of digitalization
• Working with international teams and business environments
• Competitive benefit package (basic salary, bonus, daily allowance for travelling periods)

Skills on Resume: 

• Requirement Analysis (Hard Skills)
• Technical Clarification (Hard Skills)
• Interface Implementation (Hard Skills)
• Interface Testing (Hard Skills)
• Solution Commissioning (Hard Skills)
• Documentation Preparation (Hard Skills)
• Design Calculation (Hard Skills)
• Knowledge Improvement (Soft Skills)

Job Summary: 

• Work with clients, UX/UI designers, copywriters, product managers, developers, and partners to deliver effective solutions in a collaborative and open environment
• Create internal/external-facing web applications, websites, and product demos and come up with new conceptual designs, including high-quality visual designs, style guides, wireframes, and high-fidelity prototypes
• Create and maintain visual design systems to develop the internal visual design guidelines
• Bring products alive by translating wireframes and prototypes into pixel-perfect visual designs
• Present and justify design intent and decisions to both internal and external stakeholders
• Maintain and upkeep project documentation
• Perform QC and ensure conformance to design specifications
• Keep up with the latest design and technological trends to propose/apply them where and when applicable
• Continuously up-skill/cross-skill for personal growth

Skills on Resume: 

• Collaborative Design (Soft Skills)
• Web Applications (Hard Skills)
• Visual Systems (Hard Skills)
• Pixel Design (Hard Skills)
• Design Presentation (Soft Skills)
• Documentation Management (Hard Skills)
• Quality Control (Hard Skills)
• Trend Awareness (Soft Skills)

Job Summary: 

• Manage relevant internal and external stakeholders within the assigned region/area
• Build and maintain relationships with Urban Planning/Proponent Team/Consultants and Projects team to ensure alignment
• Gather necessary information about schedules, milestones, latest stakeholders, population development, demand development and dependencies between regions
• Develop and provide regular updates to the entire interface team and their respective project managers following an assigned template
• Ensure to compile regional updates into an overall general update for the entire team regularly 
• Participate and lead discussions between the Energy sector and other sectors/regions
• Prepare documentation and presentations to relevant stakeholders and other relevant third parties 
• Guide project managers on project milestones and ensure the provision of comments to the master plans on a timely basis
• Assist project managers through meeting facilitation to ensure proper representation and effective communication between technical and non-technical participants
• Guide the project manager during endorsement stages until the endorsement statement is issued and signed by the resource producer with appropriate terms and conditions

Skills on Resume: 

• Stakeholder Management (Soft Skills)
• Relationship Building (Soft Skills)
• Data Gathering (Hard Skills)
• Status Reporting (Hard Skills)
• Update Compilation (Hard Skills)
• Discussion Facilitation (Soft Skills)
• Documentation Preparation (Hard Skills)
• Project Guidance (Soft Skills)

Job Summary: 

• Assistance in finding the root cause of recurring replication issues and implementation of a permanent solution for a long-term fix
• Aid in the implementation of Support Packages and SNotes in close coordination with SAP BASIS Team/external vendor team
• Configuration and upgrade of field and value mapping for Employee Data and OM in the BIB Tool
• Assistance to the P&C Digital Team in any critical replication issues/bug fixes, information requests
• Collaborate with the P&C Digital Team on the Emerging countries BIB Replication configuration
• Support on interface connection/data issues, Outbound systems like VP/AD/OMADA
• Monitoring of data replication between SuccessFactors and effectively fixing issues
• Support the assessment of change requests (corrections, enhancements) and developing solutions
• Coordinate with the external support vendor to ensure closure of critical and complex tickets on replication
• Participation in the effort to understand business feedback to resolve or improve technical issues
• Review and implement SuccessFactors EC Integration half-yearly releases and enhancements

Skills on Resume: 

• Root Cause Analysis (Hard Skills)
• Package Implementation (Hard Skills)
• Data Configuration (Hard Skills)
• Issue Assistance (Soft Skills)
• Team Collaboration (Soft Skills)
• Interface Support (Hard Skills)
• Data Monitoring (Hard Skills)
• Change Management (Hard Skills)

Job Summary: 

• Monitoring of daily operations (e.g., on-time truck arrival, departure, capacity, information flow, coordination of daily/weekly inbound planning adjustments, error reporting, discrepancy management, loading process, shipment quality, documentation)
• Manage communication with all forwarders and the ship-site to resolve operational issues promptly
• Coordinate priority setting among all different parties for Inbound flows
• Identify and drive improvement opportunities (e.g., quality, cost, optimizing transport management systems (TMS) settings)
• Control and validate additional costs connected to the ship-site operations (waiting hours, out-of-office hours and truck cancellations)
• Develop a governance process between ship-sites, forwarders and HP teams to synchronize all shipping process activities, covering both operational and strategic topics
• Provide inputs to the MOR/ HBR process, both for ship-site logistics providers and carriers
• Drive forwarders BSC OTA / Cut off reviews such as issue statement, root cause investigation and corrective actions
• Audit the outbound logistics process and issue process documentation per site
• Support Logistics projects in line with PoA priorities
• Support the development of process improvement skills and mindset at the ship-site and forwarder level and share best practices within the Logistics team

Skills on Resume: 

• Operations Monitoring (Hard Skills)
• Issue Communication (Soft Skills)
• Priority Coordination (Soft Skills)
• Process Improvement (Hard Skills)
• Cost Control (Hard Skills)
• Governance Development (Hard Skills)
• Audit Management (Hard Skills)
• Project Support (Soft Skills)