INSURANCE SALES AGENT RESUME EXAMPLE

Published: Sep 26, 2025 - The Insurance Sales Agent supports new, existing, and prospective policyholders by assisting with insurance documentation, claims processes, and ensuring all policy requirements are met. This role involves prospecting and onboarding clients through sales-driven strategies such as cold calling, networking, and personalized consultations to recommend suitable insurance plans based on individual needs and financial situations. The agent also maintains accurate records, meets sales quotas, and pursues ongoing education in property and casualty insurance standards.

Tips for Insurance Sales Agent Skills and Responsibilities on a Resume

1. Insurance Sales Agent, Beacon Insurance Group, Austin, TX

Job Summary: 

  • Sell property, casualty, automotive, life, health, or other types of insurance to consumers, customizing programs to cover a variety of risks to meet the needs of every individual.
  • Meet with clients daily to provide them with information about how to handle a policy claim, how to update policies and how to maintain appropriate records for possible claims.
  • Attend programs, seminars and meetings to learn about new services and products, receive technical assistance and learn new marketing and selling skills.
  • Create marketing strategies that bring customers to the insurance agency rather than another.
  • Guarantee that all necessary paperwork is filled out and filed to put the insurance policy in place.
  • Communicate with customers and underwriters to determine which types of insurance are offered and which are most applicable to the specific customer.
  • Monitor any claims made to guarantee that both the insurer and the client are compensated fairly.
  • Seek new clients through networking and calling lists of prospective clients on a weekly basis.


Skills on Resume:

  • Sell Insurance (Hard Skills)
  • Client Meetings (Soft Skills)
  • Claims Handling (Hard Skills)
  • Product Training (Hard Skills)
  • Marketing Strategy (Hard Skills)
  • Paperwork Processing (Hard Skills)
  • Customer Communication (Soft Skills)
  • Client Prospecting (Soft Skills)

2. Insurance Sales Agent, Trinity Risk Advisors, Miami, FL

Job Summary: 

  • Responsible for learning, educating, and selling.
  • Responsible for selling home, auto, life, and renters insurance, as well as financial products, group employee benefits, and retirement products.
  • Responsible for new client acquisition through proactive, outbound prospecting and referral marketing.
  • Engage with customers and strengthen sales and customer service skills.
  • Handle any and all customer service requests efficiently and quickly.
  • Network and build relationships at local events each month.
  • Serve the community through fundraisers and events with the Prewett Insurance Team.
  • Assist in the recruitment and training of new interns and associates.


Skills on Resume:

  • Learning Selling (Hard Skills)
  • Insurance Sales (Hard Skills)
  • Client Acquisition (Soft Skills)
  • Customer Engagement (Soft Skills)
  • Service Requests (Soft Skills)
  • Event Networking (Soft Skills)
  • Community Service (Soft Skills)
  • Team Training (Hard Skills)

3. Insurance Sales Agent, Horizon Coverage Solutions, Denver, CO

Job Summary: 

  • Meet and exceed sales goals through new product sales, cross-selling and retention of current customers.
  • Implement marketing programs and initiatives that further the Direct Auto brand in the local market (car dealerships, local events, etc.).
  • Build and maintain relationships with community organizations and local businesses.
  • Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services.
  • Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto’s position in the marketplace.
  • Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers.
  • Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
  • Responsible for sales administration and reporting activities.


Skills on Resume:

  • Sales Goals (Hard Skills)
  • Marketing Initiatives (Hard Skills)
  • Community Networking (Soft Skills)
  • Customer Relations (Soft Skills)
  • Competitor Analysis (Hard Skills)
  • Payment Handling (Hard Skills)
  • Policy Knowledge (Hard Skills)
  • Sales Reporting (Hard Skills)

4. Insurance Sales Agent, Summit Protection Agency, Portland, OR

Job Summary: 

  • Assess the customer needs and advise clients on insurance coverage and personal protection options following Acceptance’s G.U.E.S.T. standards.
  • Provide quality quotations, pricing, and required information to new prospects and complete the sales process for each customer per company policy and procedure.
  • Maintain strong knowledge of all products, pricing, and policy features available for sale.
  • Complete and maintain training for all products offered by Acceptance (i.e., auto, roadside, hospital indemnity, motorcycle, commercial and home/renters, etc.) and other insurance companies for which they are appointed.
  • Develop and maintain relationships with business partners around the community and perform outside marketing activities to drive new customers.
  • Prepare quotations on customer change requests to their current policies.
  • Receive and respond to all customer inquiries and complaints.
  • Request any missing or required information from customers and follow up on that information.
  • Maintain knowledge of industry competitors and provide critical market feedback to leadership regarding local competition and service needs.


Skills on Resume:

  • Customer Needs Assessment (Soft Skills)
  • Sales Quotation (Hard Skills)
  • Product Knowledge (Hard Skills)
  • Product Training (Hard Skills)
  • Community Networking (Soft Skills)
  • Policy Updates (Hard Skills)
  • Customer Service (Soft Skills)
  • Market Analysis (Hard Skills)

5. Insurance Sales Agent, Liberty Shield Insurance, Columbus, OH

Job Summary: 

  • Conduct daily customer payment reminder calls.
  • Follow up routinely with customers on all open or unresolved issues, including calling lapsed policy and policy renewal customers.
  • Answer the telephone in a prompt, professional and courteous manner.
  • Take/receive customer payments in the office and over the phone.
  • Report any and all conditions affecting customer satisfaction.
  • Maintain appropriate records, including, but not limited to, all time worked, reporting of sales activities, and other reporting.
  • Scan and send the required documents daily.
  • Assist in the daily cleaning/maintenance of the location according to the Acceptance standards of operation.


Skills on Resume:

  • Payment Reminders (Soft Skills)
  • Customer Follow-Up (Soft Skills)
  • Phone Etiquette (Soft Skills)
  • Payment Processing (Hard Skills)
  • Satisfaction Reporting (Hard Skills)
  • Recordkeeping (Hard Skills)
  • Document Scanning (Hard Skills)
  • Facility Maintenance (Hard Skills)

6. Insurance Sales Agent, Apex Assurance Co., Charlotte, NC

Job Summary: 

  • Meet and exceed monthly policy sales targets.
  • Discover needs or pre-qualified insurance shoppers.
  • Overcome sales objections and close over the phone, chat and online.
  • Cross-sell related insurance products.
  • Accurately record all required information in the agency management platform.
  • Communicate with the management team on a regular basis.
  • Discuss personal performance and make recommendations about system and software improvements.
  • Maintain appropriate records, including, but not limited to, all time worked, reporting of sales activities, and other reporting.


Skills on Resume:

  • Sales Target Achievement (Hard Skills)
  • Customer Needs Discovery (Soft Skills)
  • Objection Handling (Soft Skills)
  • Cross-Selling (Hard Skills)
  • Data Entry (Hard Skills)
  • Team Communication (Soft Skills)
  • Performance Feedback (Soft Skills)
  • Recordkeeping (Hard Skills)

7. Insurance Sales Agent, Guardian Edge Insurance, Cleveland, OH

Job Summary: 

  • Interact with customers by taking frontline, multichannel contacts, recommending the best pet health insurance option for their unique needs, and assisting with post-enrollment questions.
  • Receive and handle Healthcare and frontline customer service contacts according to business needs.
  • Use creativity and critical thinking skills to research, problem-solve, and determine appropriate solutions for the customer and follow up to resolve issues.
  • Develop a working knowledge of insurance and operate as an expert on Chewy’s pet health insurance plans, knowing the key features and options to recommend the best plan for pet parents.
  • Consistently offer understanding, active listening, patience, empathy, and kindness to customers and Team Members.
  • Go above and beyond to “Wow” customers when helping them find the right products, set up their accounts, track down orders, and sometimes get creative with solutions.
  • Operate with a willingness to learn by receiving and giving feedback in a way that promotes a culture of being open-minded to grow.
  • Learn and operate within Chewy and third-party insurance partner internal and external technologies to provide a consistent customer experience.
  • Successfully transfer customers to third-party insurance partners who are unable to assist internally at Chewy.
  • Develop an understanding of selling techniques using the consultative sales approach to meet individual and team performance goals.
  • Conduct outbound calls to customers.


Skills on Resume:

  • Customer Interaction (Soft Skills)
  • Problem Solving (Soft Skills)
  • Insurance Knowledge (Hard Skills)
  • Active Listening (Soft Skills)
  • Customer Experience (Soft Skills)
  • Tech Proficiency (Hard Skills)
  • Consultative Selling (Hard Skills)
  • Outbound Calling (Hard Skills)

8. Insurance Sales Agent, Meridian Risk Agency, Phoenix, AZ

Job Summary: 

  • Use sales techniques and product knowledge to identify customer-specific needs.
  • Generate new sales, retain existing insured, and grow the overall insurance book of business.
  • Effectively overcomes objections to close the sale and/or retain the insured.
  • Work to meet or exceed targets in the sales incentive plan and as assigned by the Insurance Associate's manager.
  • Conduct an insurance review for clients to identify a range of suitable products.
  • Use provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
  • Consistently provides all Members with a sales and service experience that enhances the member's affinity to the AAA brand and results in greater member satisfaction and loyalty.
  • Proactively solicits and markets to business and/or community events, performs outbound calling, works marketing lists, and cross-sells/up-sells new and existing customers.
  • Respond to customer inquiries and requests relating to insurance products and membership.
  • Research and resolve customer service issues.
  • Assist the insured in initiating the first notice of loss on claims.


Skills on Resume:

  • Sales Techniques (Hard Skills)
  • Business Growth (Hard Skills)
  • Objection Handling (Soft Skills)
  • Sales Targets (Hard Skills)
  • Insurance Review (Hard Skills)
  • Risk Assessment (Hard Skills)
  • Customer Experience (Soft Skills)
  • Outbound Marketing (Soft Skills)

9. Medicare Captive Insurance Sales Agent, Crestview Insurance Services, Tampa, FL

Job Summary: 

  • Responsible for growing Medicare Advantage enrollment volume by targeting Medicare beneficiaries who have dual eligible status (Medicare and Medicaid).
  • Adhere to all mandates set forth in the CMS marketing and compliance guidelines, as well as in the company policies and procedures.
  • Conduct one-on-one sales meetings and house calls.
  • Work in the field with key providers, local government agencies, community leaders, community-based organizations, and others serving the dually-eligible population.
  • Responsible for attending community events and health fairs.
  • Promote product education and awareness for the dual eligible population.
  • Promote retention and minimize rapid disenrollment by providing accurate, consistent and timely service and follow-up.
  • Properly documented and entered into the database in a timely and compliant manner.
  • Track all marketing and sales activities, as well as update and maintain results in Salesforce.com.


Skills on Resume:

  • Medicare Enrollment (Hard Skills)
  • Compliance Adherence (Hard Skills)
  • Sales Meetings (Hard Skills)
  • Community Outreach (Soft Skills)
  • Event Participation (Soft Skills)
  • Product Education (Hard Skills)
  • Customer Retention (Soft Skills)
  • Data Management (Hard Skills)

10. Insurance Sales Agent, SecurePath Insurance, Atlanta, GA

Job Summary: 

  • Commit to remaining educated about the various types of insurance, insurance-related protocols, and policy changes.
  • Ensure fulfillment of program requirements and ensure customers are satisfied.
  • Offer personal attention when pursuing new clients through various marketing strategies to grow the existing portfolio of policyholders.
  • Serve as an attentive listener when communicating with new and potential clients.
  • Accurately identify their unique needs prior to pursuing specific insurance sales.
  • Keep an accurate log of sales databases, client reports, bookkeeping records, and more.
  • Share progress toward goals with key stakeholders.
  • Develop risk management strategies for each customer to ensure his or her policy needs are continuously met.


Skills on Resume:

  • Insurance Knowledge (Hard Skills)
  • Program Fulfillment (Hard Skills)
  • Client Acquisition (Soft Skills)
  • Active Listening (Soft Skills)
  • Needs Assessment (Soft Skills)
  • Recordkeeping (Hard Skills)
  • Goal Reporting (Hard Skills)
  • Risk Management (Hard Skills)

11. Insurance Sales Agent, Horizon Risk Advisors, Austin, TX

Job Summary: 

  • Assist existing, new, and prospective policyholders in completing the necessary insurance forms and documents.
  • Ensure all policy requirements are met and facilitate various aspects of the insurance claims process, including the examination of physical properties.
  • Bring in new clients by effectively executing sales-based marketing strategies like prospecting, cold calling, and networking.
  • Meet with new, existing, and prospective policyholders and actively listen to their needs.
  • Properly assess their circumstances and financial statuses before proposing ideal plan options.
  • Commit to a continued education in property and casualty insurance protocols and coverage requirements.
  • Ensure the ideal types of insurance policies are offered to existing clients, potential clients, and new customers.
  • Track and share progress toward monthly quotas by consistently updating bookkeeping systems, sales databases, and customer records.


Skills on Resume:

  • Form Assistance (Hard Skills)
  • Claims Support (Hard Skills)
  • Client Acquisition (Soft Skills)
  • Active Listening (Soft Skills)
  • Needs Assessment (Soft Skills)
  • Insurance Knowledge (Hard Skills)
  • Policy Offering (Hard Skills)
  • Recordkeeping (Hard Skills)

12. Insurance Sales Agent, Crestline Insurance Group, Charlotte, NC

Job Summary: 

  • Offer a friendly, positive work environment where everyone is treated like family with endless support and training.
  • Present and explain products using a consultative approach, based on an understanding of clients’ needs.
  • Grow and develop, always promoting from within.
  • Follow sales leads generated from referrals, networking, marketing, and lead databases.
  • Call, email, present and sell Allstate Insurance products-all with professional etiquette.
  • Maintain an organized pipeline of activity records, including calls scheduled/completed, products sold, referrals gathered.
  • Ensure a positive customer experience.
  • Achieve monthly, quarterly, and yearly sales goals through face-to-face meetings, prospecting, and referrals.


Skills on Resume:

  • Work Environment (Soft Skills)
  • Consultative Selling (Hard Skills)
  • Professional Growth (Soft Skills)
  • Lead Generation (Hard Skills)
  • Sales Communication (Soft Skills)
  • Activity Tracking (Hard Skills)
  • Customer Experience (Soft Skills)
  • Sales Goals (Hard Skills)

13. Insurance Sales Agent, Summit Shield Agency, Denver, CO

Job Summary: 

  • Network with local businesses and homeowners.
  • Develop relationships and deliver the benefits of Rural Mutual's product line.
  • Prospect and close all lines of insurance, including auto, home, life, and commercial.
  • Provide exceptional customer service to new and renewing customers.
  • Responsible for building outstanding relationships.
  • Grow in the knowledge of new products.
  • Train and educate team members.
  • Responsible for seeking training.


Skills on Resume:

  • Business Networking (Soft Skills)
  • Client Relationships (Soft Skills)
  • Insurance Sales (Hard Skills)
  • Customer Service (Soft Skills)
  • Relationship Building (Soft Skills)
  • Product Knowledge (Hard Skills)
  • Team Training (Hard Skills)
  • Continuous Learning (Hard Skills)

14. Insurance Sales Agent, Pacific Risk Solutions, Portland, OR

Job Summary: 

  • Remain updated on insurance industry changes and protocols.
  • Fulfill all policy requirements and monitor insurance claims from start to finish.
  • Assess their priorities and finances
  • Determine suitable insurance plan options that successfully meet their individual insurance needs.
  • Implement sales strategies and tactics proven effective in maintaining and growing existing customer portfolios comprised of loyal, long-term clients.
  • Create tailored risk management strategies directly with clients that align with their risk profiles.
  • Devote an unprecedented level of personal attention when implementing a range of effective sales strategies proven to maintain and grow a long-term customer base.
  • Keep bookkeeping systems, sales databases, customer records, and related organizational tools current.
  • Accurately report progress to monthly and quarterly sales quotas to stakeholders.


Skills on Resume:

  • Industry Knowledge (Hard Skills)
  • Claims Management (Hard Skills)
  • Financial Assessment (Soft Skills)
  • Plan Recommendation (Hard Skills)
  • Sales Strategies (Hard Skills)
  • Risk Management (Hard Skills)
  • Client Attention (Soft Skills)
  • Recordkeeping (Hard Skills)

15. Insurance Sales Agent, Evergreen Protection Agency, Seattle, WA

Job Summary: 

  • Sell insurance products in line with sales targets.
  • Grow the stand-alone insurance product customer base and policy portfolio.
  • Create partnerships with key managers to access new sales opportunities.
  • Ensure compliance with relevant legislation in all sales activities and customer engagements.
  • Conduct sales in line with TCF principles.
  • Daily, weekly, and monthly sales reporting.
  • Manage relationships with Customers, Employers, Internal Departments and Management.
  • Work with policyholders to develop and deliver risk management strategies that fit their individual profiles.
  • Continue education on evolving insurance industry protocols to adequately fulfill all policy requirements and monitor insurance claims to customers’ satisfaction.


Skills on Resume:

  • Insurance Sales (Hard Skills)
  • Customer Growth (Hard Skills)
  • Partnership Building (Soft Skills)
  • Regulatory Compliance (Hard Skills)
  • Principle-Based Sales (Hard Skills)
  • Sales Reporting (Hard Skills)
  • Relationship Management (Soft Skills)
  • Risk Management (Hard Skills)

16. Insurance Sales Agent, Maple Leaf Insurance, Minneapolis, MN

Job Summary: 

  • Make outbound calls to existing Hearth customers to sell insurance products and policies.
  • Respond to inbound leads and referrals.
  • Generate new business by calling prospects.
  • Provide excellent customer service to all prospects, customers, and referrals.
  • Work to gather information for submitting applications and process customer policies (obtaining signatures, initial premium payments, documentation, etc.).
  • Attend meetings and seminars to gain product knowledge and learn about new products and services.
  • Promote products and services to customers.
  • Demonstrate a comprehensive understanding of specific company products.
  • Answer inbound customer inquiries on coverage limits, deductibles, take payments, and endorsements.
  • Provide quotes and bind coverage for customers in a timely fashion.


Skills on Resume:

  • Outbound Sales (Hard Skills)
  • Lead Response (Soft Skills)
  • Prospect Generation (Hard Skills)
  • Customer Service (Soft Skills)
  • Policy Processing (Hard Skills)
  • Product Training (Hard Skills)
  • Product Promotion (Hard Skills)
  • Coverage Quoting (Hard Skills)

17. Insurance Sales Agent, Cornerstone Coverage Corp., Tampa, FL

Job Summary: 

  • Quote and sell auto and property insurance to inbound callers.
  • Follow procedures and underwriting guidelines as part of the sales process.
  • Assess the needs of the customer.
  • Identify and make recommendations for additional P&C coverage.
  • Achieve set targets for sales, quality, average call time, etc.
  • Cover the cost of all pre-licensing study materials as well as resident and non-resident state licensing fees.
  • Monthly sales bonus payments and eligibility to qualify for the President's Club.
  • Earn base salary while completing proven sales training and pre-licensing programs.
  • Provide all computer equipment to set up a home office.


Skills on Resume:

  • Insurance Sales (Hard Skills)
  • Underwriting Compliance (Hard Skills)
  • Customer Needs Assessment (Soft Skills)
  • Coverage Recommendation (Hard Skills)
  • Sales Targets (Hard Skills)
  • Licensing Preparation (Hard Skills)
  • Sales Training (Hard Skills)
  • Home Office Setup (Hard Skills)

18. Insurance Sales Agent, Hearthstone Insurance Group, Indianapolis, IN

Job Summary: 

  • Engage prospective clients and help assess their goals and needs in a timely manner.
  • Responsible for an unlimited leads generated from an external sales lead system (No cold calling).
  • Develop a rapport based upon trust and integrity.
  • Act as a broker for top insurance companies.
  • Hit daily sales goals and close rates.
  • Engage with all types of individuals with insurance needs, properly interacting with each and discovering how to best serve them.
  • Provide exceptional customer service.
  • Maintain knowledge of new products.
  • Gain training and education, knowledge and expertise with team members.


Skills on Resume:

  • Client Assessment (Soft Skills)
  • Lead Management (Hard Skills)
  • Relationship Building (Soft Skills)
  • Insurance Brokerage (Hard Skills)
  • Sales Goals (Hard Skills)
  • Customer Engagement (Soft Skills)
  • Customer Service (Soft Skills)
  • Product Knowledge (Hard Skills)