Job Summary:

• Develop and present proposals and final agreements
• Provide thought leadership to project staff including business partners, subject matter guides, vendors, and instructional designers
• Lead medium/large cross-functional, global learning and development projects
• Lead project teams to deliver multiple, simultaneous projects that span across several business or technology areas
• Interact with and plan for deployment on Learning and Development platforms
• Support the team with Change Management, Process Design and Improvement
• Oversee team members' end-to-end work processes
• Provide quality assurance systems to ensure delivery of best-in-class learning solutions
• Solve publishing issues to make the most of learning architecture with ease

Skills on Resume: 

• Proposal Development (Hard Skills)
• Thought Leadership (Soft Skills)
• Project Management (Hard Skills)
• Team Leadership (Soft Skills)
• Platform Deployment (Hard Skills)
• Change Management (Soft Skills)
• Process Improvement (Hard Skills)
• Quality Assurance (Hard Skills)

Job Summary:

• Assist in the development of web-based professional development courses for UCF faculty and staff
• Recommend best practices for online accessibility and course usability to faculty/staff who facilitate online non‐academic and professional development courses
• Manage an existing portfolio of web-based professional development courses
• Overseeing content management, change management, and enrollment management
• Oversee the enrollment process and completion of several self-paced professional development courses, including documenting completions, issuing certificates, and updating training credentials
• Collect feedback from participants on user experience and make the necessary modifications to web-based professional development courses, design style guides, and course content
• Consult with subject matter experts to construct curriculum and learning program structures for all types of learning channels (e.g., online course, physical classroom/lab, online seminar, web, video, etc.)
• Oversee the transcription of video recordings for closed captions for the purpose of improving online accessibility and quality of online video materials for the department
• Coordinate the creation, tracking, and support of online non‐academic and professional development courses in the learning management system (LMS)
• Provides instructional design consultation and support to non-academic course owners
• Provide direction to part-time team members on supporting online non‐academic and professional development courses in the learning management system (LMS)
• Develop eLearning content and other instructional resources such as video, training scenarios, or screencasts for web pages, social media, and email platforms

Skills on Resume: 

• Course Development (Hard Skills)
• Accessibility Knowledge (Hard Skills)
• Portfolio Management (Hard Skills)
• Change Management (Soft Skills)
• User Feedback (Soft Skills)
• Curriculum Design (Hard Skills)
• Instructional Support (Soft Skills)
• eLearning Content (Hard Skills)

Job Summary:

• Operate and maintain equipment and software in the FMC on an ongoing basis
• Support instructional media production, maintain skills, and offer solutions
• Oversee and coordinate academic technology initiatives and projects with other colleges, departments, and within CDL
• Collaborate with other teams to plan, develop, and create academic programming including training for faculty members on instructional technology tools
• Produces online and instructor-led training material for instructional and multimedia technology used for online learning, including but not limited to Zoom, Panopto, and Microsoft Teams
• Assists with live-streaming and event tech support for CDL and FMC events
• Operates computers and audiovisual equipment for the production, recording, and streaming of lecture capture classes
• Performs office duties, including answering phones, managing documents, and assisting faculty members with all FMC services
• Join the Director of Workforce Development (DWD) to meet with each of their four assigned KIT center to determine space availability
• Work to create a detailed list of universal workshops and classes offered at each site
• Determine specialized workshops applicable to each community the assigned KIT center serves
• Facilitating Computer Instructor professional development workshops, Northstar assessments and referral consultations, and digital literacy instruction
• Work with DWD to create the schedule for specialized workshops
• Assist DWD with gathering information via interviews and surveys of staff, participants and focus groups
• Identify specific outcomes for each workshop that allow for the development of the digital literacy skills prioritized in the Northstar framework
• Facilitate a series of workshops with Philadelphia Parks and Recreation Computer Instructors (CIs) to assist with digital literacy development
• Enter attendance data biweekly and periodic student notes into the Apricot software platform

Skills on Resume: 

• Equipment Operation (Hard Skills)
• Software Maintenance (Hard Skills)
• Project Coordination (Soft Skills)
• Team Collaboration (Soft Skills)
• Training Development (Hard Skills)
• Event Support (Soft Skills)
• Workshop Facilitation (Soft Skills)
• Data Entry (Hard Skills)

Job Summary:

• Provide students with an instructional technology program curriculum
• Coordinate the start of the year school technology readiness (e.g., set-up of classroom technology, testing of work group software, conferencing, printer set-up and logins
• Provide teachers with student logins and ensure online educational resources are set up promptly
• Facilitate the close-of-year process, including student laptop collection, to ensure school technology equipment is accounted for during and outside of the school day
• Collaborate with the technology department on coordinating school technology equipment refresh plans, annual image/re-imaging and software updates
• Communicate the process and schedule to teachers and highlight preparation such as clean-ups and back-ups
• Develop and deliver teacher and student training to foster full utilization of educational resources
• Facilitate student device distribution (e.g., scheduling, communicating the process to parents, students, and staff)
• Manage database of Acceptable Use Policy (AUP), Electronic Device Agreement EDA) forms, parent orientation, replacements, etc.)
• Identify online content that supports classroom lessons for teachers, school staff, and students (e.g., enhance teachers' options for content utilization and lesson integration through innovative use of school technology)
• Ensure easy ongoing information access for teachers and students, proactively offer content options, and provide easy access to after-school programs
• Monitor and schedule use of school-based technology (e.g., computer labs, notebook carts, camera, tablets, projectors, smart boards)
• Promote student compliance with technology polices, agreements and procedures
• Responds to a variety of requests and inquiries from students, parents, staff, school personnel and guests
• Provide technical support, advice and operational assistance
• Provide recommendations on new technology, software, hardware and equipment purchases to incorporate into the school's educational technology plan
• Attend a variety of meetings and serve on committees 
• Conduct training sessions on adopted programs including small group trainings for teachers and staff

Skills on Resume: 

• Curriculum Delivery (Hard Skills)
• Technology Setup (Hard Skills)
• Process Coordination (Soft Skills)
• Teacher Training (Soft Skills)
• Device Management (Hard Skills)
• Content Integration (Hard Skills)
• Technical Support (Hard Skills)
• Policy Compliance (Soft Skills)

Job Summary:

• Administer the learning management system
• Assist in the development of courses using the institutionally adopted learning management system
• Assist and support faculty and staff with the institutionally adopted learning management system and supplementary tools
• Design, develop, and deliver workshops and training to faculty and staff in the use of instructional technologies and educational best practices
• Train and provide consultation to faculty on technical and instructional design skills necessary for developing engaging and accessible courses
• Assist faculty with understanding and meeting accessibility compliance requirements for courses
• Train faculty and staff to design and produce learning materials in a variety of multimedia formats to support teaching and learning
• Work with faculty and staff to facilitate the creation, design and implementation of courses
• Assist faculty in technology tools and methods, the use of instructional software, and the effective use of multimedia
• Research and make recommendations on educational best practices, instructional resources, instructional technologies and multimedia hardware/software to support teaching and learning
• Communicate with faculty and staff to resolve problems, research solutions, consult with vendors, and prepare documentation
• Attend and participate in professional group meetings, seminars, trade shows, vendor demonstrations, and training sessions
• Serve as the primary campus support for faculty and staff problems and concerns regarding the learning management system(s)
• Maintain currency in computing and educational technologies, resources and methods
• Participate in the planning for current and future college distance learning needs
• Utilize excellent interpersonal communication skills
• Serve on a variety of campus and district-wide committees

Skills on Resume: 

• LMS Administration (Hard Skills)
• Course Development (Hard Skills)
• Faculty Support (Soft Skills)
• Workshop Delivery (Hard Skills)
• Accessibility Compliance (Hard Skills)
• Multimedia Design (Hard Skills)
• Problem Solving (Soft Skills)
• Communication (Soft Skills)

Job Summary:

• Tests and administers users, courses, and integration technologies within the LMS
• Provides support to faculty and staff within the LMS and escalates support issues to Canvas Support and other support resources
• Deploys new technologies within beta and test environments for testing and completes User Authentication Testing (UAT)
• Develops and delivers training sessions and supporting documentation based on current and future technologies
• Facilitates communication with vendor implementation managers and engineers
• Ensure timely completion of new technology integration and timely resolution of technology-related issues
• Conducts research and performs data analysis relating to the effectiveness of deployed technologies and support relating to those technologies
• Develops and delivers communication to faculty and staff relating to emerging and deployed technologies
• Maintains proficiency in technologies required as a condition of the role and completes professional development annually in furtherance of those skills
• Provide daily support and advice to faculty, staff and students in effectively using and developing instructional technology applications and/or equipment
• Manage the Blackboard course sites for both web-based and face-to-face courses
• Monitor and triage the Learning Technology support portals
• Monitor use, train and secure audio/visual, multimedia, video production, and IT equipment 
• Create and collaborate on training plans and blended learning implementation strategies and in the design and customization of curriculum and provide consultation on course media use
• Researches and implements new technologies and best practices to educate faculty and make recommendations for future use

Skills on Resume: 

• LMS Administration (Hard Skills)
• Faculty Support (Soft Skills)
• Technology Testing (Hard Skills)
• Training Delivery (Hard Skills)
• Vendor Coordination (Soft Skills)
• Data Analysis (Hard Skills)
• Tech Research (Hard Skills)
• Issue Resolution (Soft Skills)

Job Summary:

• Frontline Instructional Technology User Support
• Responding to in-person, email, and telephone requests for assistance and/or support from basic audiovisual/multimedia technology services to video recording, to more complex services (e.g,. live streaming events) for courses and events
• Providing wraparound instructional technology support and services to instructors and students in hybrid courses, with a focus on the students who are participating remotely
• Assisting with the provision of instructional technology solutions, applications, and related equipment, including devices used in audio and video technology, video conferencing systems, live webcast systems and other technologies used by the School's OCIT department
• Learning Management System Support
• Assisting with posting course content (e.g., syllabi) and setting up course assignments in the learning management system
• Guiding course instructors on instructional technology tools and solutions to enhance efficiencies and standardize best practices
• Responding to instructor requests for assistance with the learning management system design and questions (e.g., developing online exams and remote proctoring)
• Providing instructional technology expertise, guidance, preparation, and coverage for courses and related educational events
• Learning, Developing, and Drafting Instructional Technology Guides and Training Tools
• Documenting requests, issues, and solutions
• Keeping detailed notes and asking the supervisor for assistance and promptly
• Participating in the maintenance of a knowledge base of known issues and solutions and updating the internal website
• Creating training guides and leading instructional technology workshops on commonly used instructional applications (e.g., Mediathread, Zoom, etc.) and AV equipment that are used for teaching and learning in classrooms and conference rooms as well as remotely
• Staying abreast and leveraging emerging instructional technologies and evolving AV/multimedia-related standards

Skills on Resume: 

• User Support (Soft Skills)
• AV Operation (Hard Skills)
• Hybrid Support (Soft Skills)
• LMS Assistance (Hard Skills)
• Instructor Guidance (Soft Skills)
• Training Development (Hard Skills)
• Documentation (Hard Skills)
• Tech Awareness (Soft Skills)

Job Summary:

• Provides input in the development of system-wide and building-level programs that enable staff to use technology as learning tools
• Investigates and disseminates information on best practices for technology integration, sources of information on trends, research and applications related to technology use in the school program
• Teaches demonstration lessons with the Instructional staff and is an effective model/leader of the ongoing program
• Gathers information documenting the effectiveness of the program, interprets this information, and provides constructive input in evaluation of the program
• Provides training to teachers in the use of current technology to meet curriculum goals
• Provides training to teachers in computer competencies
• Provides training to teachers to ensure integration of student computer competencies as outlined by the state
• Participates in the development of activities that help integrate technology into various curriculum areas at the local and state levels
• Maintains current knowledge of technology and instructional practices that relate to the use of technology
• Provides resource information relating to new techniques and practices that relate to the use of technology and that enable staff and students to use technology as a learning tool
• Teaches formal workshops for renewal credit and mini-sessions on single topics for the staff
• Serves as liaison between the district and local, state, and federal agencies
• Assists in the development and implementation of technology professional development
• Assesses the needs and plans for new technology of assigned schools and communicates these to the appropriate personnel or technology committee
• Follows ethical guidelines applicable to the position as outlined by professional organizations and/or federal, state and local laws, rules and regulations
• Assists in the selection, ordering, receiving, and installing new equipment and software

Skills on Resume: 

• Program Development (Hard Skills)
• Best Practices (Soft Skills)
• Lesson Modeling (Soft Skills)
• Program Evaluation (Hard Skills)
• Teacher Training (Hard Skills)
• Curriculum Integration (Hard Skills)
• Knowledge Maintenance (Soft Skills)
• Technology Procurement (Hard Skills)

Job Summary:

• Work across the PK-12 program to collaborate with classroom teachers to integrate pedagogically appropriate technology into lesson plans and instruction
• Assist in the development of training and tutorial materials for students, faculty, and parents
• Conduct workshops, produce instructional videos, etc.
• Provide support for faculty with classroom learning systems and gradebook software
• Manage and provide tech support for the Upper School’s (Grades 9-12) one-to-one laptop program
• Deploy, maintain, manage repairs, and inventory the student laptops
• Provide support and training for students
• Work closely with the Director of Information Services to budget and plan for the growth and development of the MacBook program
• Manage the fleet of faculty MacBook computers
• Work with the members of the Technology Team to deploy, maintain, inventory, and support faculty MacBook computers
• Work closely with the Director of Information Services to budget and plan for the ongoing growth and support of faculty computers

Skills on Resume: 

• Tech Integration (Hard Skills)
• Training Materials (Hard Skills)
• Workshop Delivery (Hard Skills)
• Faculty Support (Soft Skills)
• Laptop Management (Hard Skills)
• Student Training (Soft Skills)
• Budget Planning (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Assist with district-wide audio-visual equipment setup for events
• Schedule, monitor usage, set up, maintain, service, and inventory learning technology, audiovisual equipment and instructional technology equipment
• Provide technical support to faculty and staff regarding instructional technology and audio-visual equipment
• Assist faculty with classroom hardware and software problems
• Respond to faculty or staff requests for loan of audio-visual equipment
• Assist with maintaining training documentation for faculty and staff on the use of classroom technology and presentation systems
• Identify computer hardware and software malfunctions and apply appropriate options to resolve the issue(s)
• Identify and recommend the replacement/purchase of audiovisual and computer equipment as faculty and staff needs change
• Assist team members with the delivery, setup and operation of AV equipment for the daily calendar and special events
• Stay current with new audiovisual and computer equipment and trends
• Assist with installation, configuration, troubleshooting and maintenance of fixed and mobile classroom interactive audio/video systems used for real-time presentation, course capture, streaming video, and podcasting

Skills on Resume: 

• AV Setup (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Technical Support (Hard Skills)
• Hardware Troubleshooting (Hard Skills)
• Software Support (Hard Skills)
• Training Documentation (Hard Skills)
• Equipment Procurement (Hard Skills)
• Technology Trends (Soft Skills)