INSTRUCTIONAL TECHNOLOGY SPECIALIST SKILLS, EXPERIENCES, AND JOB REQUIREMENTS
Published: Sep 22, 2025 - The Instructional Technology Specialist applies strong communication and interpersonal skills to collaborate with technical and non-technical personnel across organizational levels. This role requires expertise in instructional design, adult learning theory, accessibility, and compliance with policies to support effective learning technologies and program management. The specialist also administers learning management systems, manages departmental resources, and resolves complex technical challenges while meeting deadlines independently or within a team.
Essential Hard and Soft Skills for an Instructional Technology Specialist Resume
- Proposal Development
- Project Management
- Platform Deployment
- Process Improvement
- Course Development
- Accessibility Knowledge
- Curriculum Design
- eLearning Content
- Equipment Operation
- Software Maintenance
- Thought Leadership
- Team Leadership
- Change Management
- User Feedback
- Instructional Support
- Project Coordination
- Team Collaboration
- Event Support
- Teacher Training
- Policy Compliance

Summary of Instructional Technology Specialist Knowledge and Qualifications on Resume
1. BS in Educational Technology with 8 years of Experience
- Strong leadership acumen and able to provide vision, strategic consulting and guidance to the team
- Highly effective at managing conflict, to address issues between partners swiftly and maintain a positive team spirit that is consistent with Cisco values
- Experience in learning and development
- Comfortable working with cross-functional virtual teams independently across global time zones
- Strong communications and executive presence
- Strong influence, leadership skills, critical thinking, and understanding of the business
- Prior experience with platforms and tools such as Degreed, Saba, Rise Articulate, Xyleme CDS
- Ability to extract and upload HTML5 and SCORM packages, compressed files, and publish interactive learning objects from authoring programs like Storyline, Adobe Captivate, TechSmith Camtasia or similar programs
- Proficient in Microsoft Office 365 programs
- Proficient in using Instructure Canvas or a similar LMS
- Knowledge of best practices in learning technologies and instructional design relevant to the course design and development process
- Knowledge of best practices for creating accessible digital content
- Excellent interpersonal skills to interact effectively with subject matter experts, project managers, and other stakeholders
2. BA in Education Technology with 5 years of Experience
- Strong foundation in pedagogy and teaching methodologies
- Demonstrated knowledge and application of best practices in education and instructional technology integration
- Demonstrated ability to design, develop and implement innovative technology integration classroom projects and differentiated in-service trainings
- Excellent organizational and planning skills to manage and prioritize multiple tasks and projects
- Ability to work independently and foster positive interpersonal relationships with faculty, staff and administrators
- Must have strong problem-solving skills
- Excellent verbal and written communication skills
- Experience using collaborative/social learning tools
- Knowledge of the current web trends, techniques, and technologies
- Basic understanding of responsive web design principles, HTML, CSS, and WordPress
- Basic understanding of graphic design principles
3. BS in Computer Science with 7 years of Experience
- Broad knowledge of various areas of IT
- Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software
- Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent/related functions
- Thorough knowledge of business and process analysis functions
- Knowledge of the design, development and application of technology and systems to meet business needs
- Demonstrated testing and test planning skills
- Ability to write technical documentation clearly and concisely
- Familiarity with data quality and governance issues and requirements
- Understanding of project management and service management principles
- Experience in incident response and digital forensics, including data collection, examination and analysis
- Thorough understanding of rich media production methods and equipment
- Ability to create content using rich media production methods
- Experience with standard Productivity tools, including PowerPoint, Keynote, Word, and Excel
- Ability to create training programs, including workshop development and delivery
- Experience in effectively interacting with students, faculty, and staff of varying social, cultural, economic, and educational backgrounds
4. BS in Information Systems with 9 years of Experience
- Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization
- Ability to elicit and communicate technical and non-technical information in a clear and concise manner
- Excellent written and verbal communication skills
- Works independently and as part of a team
- Demonstrated problem-solving skills
- Ability to learn effectively and meet deadlines
- Ability to work independently on complex technical projects as well as on a team of technical professionals and departmental decision-makers
- Knowledge of intellectual property (IP) restrictions, Copyright and Fair Use, FERPA, ADA, S508 policy and law
- Experience administering a Learning Management System (LMS) or other experience using complex enterprise applications for education
- Working experience in Program management
- Familiarity with accessible technologies, particularly when used in instructional contexts
- Knowledge of and demonstrated skills in implementing adult learning theory, Universal Design, and instructional design
- Knowledge of departmental processes and procedures
- Demonstrated ability to manage departmental facilities and be responsible for protecting assets from misuse, damage or theft
- Ability to work long periods of time at a computer with or without accommodation
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