INSTRUCTIONAL TECHNOLOGIST SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Published: Sep 18, 2025 - The Instructional Technologist provides support for instructional technologies in educational settings, with a focus on multimedia content creation and Learning Management System administration. This role requires the ability to analyze technical needs, identify problems, and pilot emerging tools for course development and instructional design. The technologist also demands strong communication skills to engage diverse audiences and collaborate effectively with faculty and academic staff.

Essential Hard and Soft Skills for an Instructional Technologist Resume
  • LMS Management
  • Multimedia Production
  • Content Development
  • Course Design
  • Software Testing
  • Accessibility Compliance
  • Video Editing
  • Web Development
  • Data Analysis
  • Instructional Design
  • Workshop Delivery
  • Faculty Support
  • Communication
  • Problem Solving
  • Team Collaboration
  • Customer Service
  • Training Facilitation
  • Strategic Planning
  • Project Management
  • Innovation Promotion

Summary of Instructional Technologist Knowledge and Qualifications on Resume

1. BA in Educational Technology with 5 years of Experience

  • Familiarity with Universal Design for Learning
  • Demonstrated knowledge and experience with technology-based courseware design, development and evaluation techniques (Adobe Captivate, Articulate Storyline, video editing, HTML/CSS, graphic design)
  • Experience consulting with faculty on a range of issues related to the intersection of educational technology and effective pedagogical practice
  • Experience with Blackboard, and/or other learning management systems
  • Demonstrated progressive experience in presentation to diverse audiences
  • Expertise in multiple learning management systems
  • Expertise with raster and vector file manipulation (e.g., Adobe Photoshop and Illustrator), and screen casting (e.g., Camtasia, ScreenFlow)
  • Proven ability to communicate effectively orally and in writing
  • Ability to collect data, create reports, and prepare written communication with attention to detail and accuracy
  • Familiarity with configuring, importing, and exporting SCORM packages

2. BA in Education with 6 years of Experience

  • Ability to learn both independently and in formal and informal group settings and courses
  • Demonstrated ability to create instructional/support materials
  • Ability to research various solutions and approaches to meet end-user needs
  • Experience working with Learning Management System(s) in an educational context (e.g., Canvas, Blackboard, Moodle, Desire2Learn, etc.)
  • Experience working in a faculty support role in higher education
  • Previous working experience supporting the Canvas Learning Management System (LMS)
  • Working knowledge of quality assurance frameworks (e.g., Quality Online Learning and Teaching (QOLT), Quality Matters (QM), Online Course Quality Review Rubric (OSCQR)
  • Experience meeting/helping others meet Universal Design for Learning (UDL) and Americans with Disabilities Act (ADA) guidelines
  • Working knowledge of media creation and editing technologies (i.e., Adobe Creative Suite)
  • Experience with eLearning/instructional content authoring tools (e.g., Adobe Captivate, iSpring, Articulate Storyline)
  • Previous experience working with Learning Tool Interoperability (LTI) standards

3. BS in Information Technology with 4 years of Experience

  • Experience with UDL, ADA, and copyright compliance
  • Experience with Agile development or rapid prototyping
  • Knowledge of computer hardware and software applications
  • Ability to develop and deliver technology training to adult learners
  • Knowledge of curriculum and technology used in an instructional setting
  • Strong organizational, communication, and interpersonal skills
  • Knowledge of and demonstrated ability to design web-based and classroom instruction, using authoring tools such as Articulate and Camtasia
  • Knowledge and application of Analyze, Design, Develop, Implement, and Evaluate (ADDIE) instructional design principles with a focus on eLearning and training methodologies, utilizing the latest interactive learning technologies
  • Proficiency in audio/video/image editing using tools such as Adobe Creative Suite
  • Working knowledge of browser-based languages such as HTML, JavaScript, and CSS

4. BS in Learning Technologies with 6 years of Experience

  • Experience with existing quality standards for course design
  • Extensive knowledge of Learning Management Systems (Canvas) and web conferencing platforms
  • Understanding of how to install, configure, and support applications that integrate with the LMS using LTI and basic knowledge of the use of APIs
  • Prior teaching or training experience
  • Highly organized with excellent time management skills
  • Basic knowledge of HTML
  • Experience with Windows, Mac OS, iOS, and Android
  • Proficient with Office 365, including Teams, SharePoint, etc.
  • Excellent communication skills, both verbal and in writing
  • Comfortable and experienced with presenting to groups of all sizes
  • Ability to maintain patience under pressure in a rapidly changing environment
  • Ability to solve problems independently and work collaboratively with a cross-functional team

5. BA in Liberal Arts with 5 years of Experience

  • Proven record of excellent and proactive customer support and service
  • Working experience in technology support 
  • Ability to balance multiple tasks and set priorities independently
  • Excellent decision-making skills
  • Excellent oral, written, and interpersonal communication skills
  • Experience with Windows-based computing and MS Office applications
  • Good negotiation/mediation skills
  • Ability to write technical documentation
  • Experience providing instructional or media technology support in an educational setting
  • Experience in PC/Mac support, including troubleshooting, software installation, and hardware repair
  • Experience in a library setting

6. BA in Media Arts with 7 years of Experience

  • Strong interpersonal skills and a history of positive results achieved collaboratively
  • Demonstrated ability to lead through influence across complex organizational structures
  • Demonstrated ability to learn new technologies, solve emergent technical problems, and share learnings and suggestions with a team to come to a quick, value-driven solution
  • Ability to manage multiple projects at different stages while meeting deadlines and quality standards
  • Ability to work independently, under minimal supervision
  • Advanced skills in planning, organizing, and self-management
  • Experience in online learning technologies and pedagogies
  • Competency in LMS systems and assessment delivery systems such as Blackboard, Canvas, Smart Author, Brightspace, Moodle, etc.
  • HTML coding skills with additional skills in CSS, AWS Cloud, Google Cloud, and Azure
  • Background in learner experience design
  • Expertise in competency-based learning
  • Superior knowledge of available open educational resources (OERs)
  • Must have Quality assurance training and certification (CBEN, OSCQR, other)
  • Proven leadership in developing courses characterized by innovation in instructional design

7. BS in Instructional Systems with 8 years of Experience

  • Progressively responsible experience in the provision of instructional design, development of multimedia, and end-user assistance
  • Experience with multimedia hardware, software, and Internet applications, especially the World Wide Web and multimedia software used to deliver instruction
  • Ability to coordinate multiple tasks effectively
  • Experience with the use and support of a Learning Management System such as Blackboard
  • Experience providing technical support, particularly to users of a learning management, data management, or content management system
  • Experience teaching courses, class sessions, or workshops
  • Advanced knowledge of two or more technologies in common use at Mount Holyoke
  • Working knowledge of best practices and emerging trends in the field of instructional technology
  • Post-graduate experience providing instructional technology support in an educational setting
  • Experience developing curriculum, training materials, or technical documentation
  • Experience managing or coordinating instructional technology projects, including setting project scope, goals and milestones, creating and testing deliverables, and assessing outcomes
  • Familiarity with at least one programming or markup language (such as HTML, XML, CSS, JavaScript, Python, and/or R)

8. BA in English with 6 years of Experience

  • Experience in academic instructional technology or distance learning
  • Expertise in operation and troubleshooting LMS and other distance learning software, including web-conferencing and screen-capturing
  • Experience in the operation and troubleshooting of classroom equipment
  • Experience working with D2L Brightspace, Panopto, Camtasia, Adobe Premiere, Extron and Epson equipment, and training end-users
  • Ability to operate and troubleshoot technical equipment used in audio-visual settings
  • Ability to communicate effectively with a wide variety of staff, students and personnel
  • Ability to deal tactfully, effectively, and fairly with people
  • Ability to establish and maintain effective working relationships
  • Ability to work independently in the absence of detailed instructions and supervision
  • Ability to handle stressful situations
  • Ability to prioritize and handle multiple competing functions and demands

9. BA in Educational Technology with 5 years of Experience

  • Demonstrated knowledge of current education technology practices
  • Excellent interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Demonstrated organization skills, attention to detail, and ability to develop and implement processes
  • Positive, customer-oriented skills
  • Project management skills related to emerging technology initiatives
  • Strong leadership and facilitation skills
  • Must have strong technology skills
  • Ability to prioritize, plan, and carry out a variety of work tasks
  • Ability to work a flexible schedule and travel to regional campuses
  • Experience in training and development or teaching
  • Experience using resource management software, learning management systems, and innovative business technologies 

10. BS in Educational Media with 4 years of Experience

  • Experience providing instructional technology support in an educational setting
  • Experience developing multimedia content and/or digital learning assets
  • Experience working with a Learning Management System such as Canvas, D2L, Blackboard, Moodle, etc.
  • Experience with analysis, problem identification, and documentation of requirements for instructional technologies
  • Ability to research relevant technologies and aptitude to quickly learn and teach others about how to use new tools
  • Demonstrated ability to communicate effectively with technical and non-technical audiences in a culturally diverse setting
  • Experience working with faculty and/or related staff in a higher education setting
  • Experience piloting new instructional technologies
  • Experience in course development and design
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