Published: Sep 18, 2025 - The Instructional Technologist manages and supports digital credentialing systems, learning management systems, and integrated educational technologies to strengthen teaching and learning. This role designs and develops multimedia instructional materials, produces training media, and researches emerging technologies to apply best practices in digital education. The technologist also collaborates with faculty, staff, and partners to create effective digital learning experiences, prepare user documentation, and implement innovative strategies for online learning advancement.

Tips for Instructional Technologist Skills and Responsibilities on a Resume
1. Instructional Technologist, Texas Southmost College, Brownsville, TX
Job Summary:
- Support faculty, staff, and students with the use of technology to enhance teaching and learning
- Assist faculty with integrating technology into their courses and developing media-based assignments for their students, such as video projects, podcasts, and online portfolios
- Collaborate with faculty and staff in the development of instructional content, such as tutorial videos
- Develop and deliver instructional workshops for a variety of digital tools and media-based assignments, such as video projects and websites
- Provides one-on-one support for training, troubleshooting, and individual needs
- Assist with support, documentation, and training for PLU’s Learning Management System (Sakai), as well as other learning technologies
- Continuously learn and evaluate emerging technologies for teaching and learning in face-to-face, blended, and online environments
- Develop written instructional content for a variety of tools and software programs in the form of training manuals, support articles, and walkthrough guides
- Produce instructional videos as well as creative multimedia projects, such as screencasts and tutorials
- Create graphic design products, such as training manuals, logos, promotional material, email communications, flyers, digital sign advertisements, and website content
- Provide technical and operational support for multimedia production equipment, such as video cameras and microphones, including training and troubleshooting
Skills on Resume:
- Technology Support (Hard Skills)
- Course Integration (Hard Skills)
- Content Development (Hard Skills)
- Workshop Delivery (Soft Skills)
- Troubleshooting (Hard Skills)
- LMS Management (Hard Skills)
- Emerging Tech (Soft Skills)
- Multimedia Production (Hard Skills)
2. Instructional Technologist, Highland Community College, Freeport, IL
Job Summary:
- Develop and conduct training for faculty and administration that includes Blackboard LMS, lecture capture, desktop videoconferencing, classroom technology and other technologies integrated into the classroom
- Develop and conduct quality training that is aligned with organizational goals, policies, and procedures
- Develop documentation and modules for academic technology on the UMass Lowell website
- Provide 1:1 assistance to faculty with Blackboard or various academic technology tools
- Manage and respond to calls, tickets, and emails from faculty and students regarding Blackboard or various academic technology tools
- Installs, manages, and maintains hardware and software for multimedia computer systems
- Promotes the use of innovative pedagogies and the use of both current and leading-edge technologies designed to enhance teaching and learning
- Assists clients with various multimedia software applications to enhance instructional materials
- Supports faculty in the design and development of courses, course content, seminars, conferences, and related mediated learning activities
- Organizes and teaches workshops and seminars, with an emphasis on instructional technologies
- Conducts seminars and short courses on software, including presentation, multimedia and web page creation software
Skills on Resume:
- Training Delivery (Soft Skills)
- LMS Support (Hard Skills)
- Documentation Writing (Hard Skills)
- Faculty Assistance (Soft Skills)
- System Maintenance (Hard Skills)
- Innovative Pedagogy (Soft Skills)
- Course Design (Hard Skills)
- Workshop Facilitation (Soft Skills)
3. Instructional Technologist, Williston State College, Williston, ND
Job Summary:
- Facilitate and support classroom, online, and hybrid small and large group trainings, workshops, discussions, and sessions related to technology
- Provide hands-on, production-level support for technology presentations, webinar content and courses
- Develop quick proficiency in new technologies, sufficient to provide just-in-time how-to support
- Perform user/functionality testing for various software and tools
- Develop instructional materials using a variety of media, including written, graphic, web-based, and video
- Help create and maintain communication channels (such as email and Microsoft Teams forums) to answer users’ questions and promote adoption of new and existing technology
- Work collaboratively in a team environment
- Develop and facilitate training related to onboarding, various pedagogy and technology-related topics
- Create and update faculty onboarding documentation and resources
- Work closely with eLearning, Technology, Academic Services, and Student Services to provide up-to-date information and resources to faculty
- Maintain up-to-date knowledge on onboarding processes and College-supported tools
- Keep abreast of emerging technologies and how they can be used to improve the student instructional experience
- Serve on college task forces and committees
- Research, collect and analyze data to make decisions
Skills on Resume:
- Training Facilitation (Soft Skills)
- Tech Support (Hard Skills)
- Software Testing (Hard Skills)
- Material Development (Hard Skills)
- Communication (Soft Skills)
- Team Collaboration (Soft Skills)
- Onboarding Support (Hard Skills)
- Data Analysis (Hard Skills)
4. Instructional Technologist, University of Massachusetts Dartmouth, Dartmouth, MA
Job Summary:
- Support of classroom hardware with media source equipment and collaboration software
- Media technology support in viewing rooms and auditoriums, including a lecture capture system, media peripherals, and audio-visual equipment
- Assist with maintenance, processing, and inventory of a large and varied equipment collection
- Investigate, analyze, and report computer software, hardware, and network problems in the viewing rooms and classrooms
- Design user documentation materials and assist with training for faculty, staff, and students
- Provide desktop support for library staff
- Participate in the delivery of services through the main Public Services and Equipment Desks in person, by telephone or any other method of service delivery employed by the Libraries
- Assist patrons with problems and requests re: user accounts and equipment
- Provide first-tier research assistance
- Schedule and maintain an online calendar for library rooms and student study rooms
- Perform tasks related to opening and closing the Hodges Library
Skills on Resume:
- Hardware Support (Hard Skills)
- Media Technology (Hard Skills)
- Equipment Maintenance (Hard Skills)
- Problem Analysis (Hard Skills)
- User Documentation (Hard Skills)
- Desktop Support (Hard Skills)
- Customer Service (Soft Skills)
- Research Assistance (Soft Skills)
5. Instructional Technologist, D’Youville University, Buffalo, NY
Job Summary:
- Develop strategies to optimize the configuration of the LMS to meet identified center and program needs
- Perform needs analyses and implement solutions for identified program requirements
- Create processes and protocols to streamline various use cases for the LMS and other learning technologies
- Coordinate custom platform integrations with internal teams, external vendors and contractors, and university IT teams
- Investigate technological issues and develop solutions to resolve or ease learning experience stress points
- Lead strategic planning efforts to ensure that the use and implementation of all learning technologies comply with established security and accessibility standards
- Track LMS development roadmap and system upgrades through consistent communication with the vendor’s customer success, product development, and technology support teams
- Manage end-to-end migration of learning objects, dynamic web content, and complex workflows between multiple learning platforms
- Write user guides and technical documentation for developers, content editors, auditors, and other user roles interacting with the LMS and other learning technologies
- Develop training on center protocols and industry practices in learning technologies and accessibility standards in online learning
- Make recommendations for emerging technologies, trends in learning experience design, and accessibility standards for online environments
- Conduct periodic maintenance, quality assurances, usability, and accessibility checks for the LMS and other learning technologies
- Collaborate with other Johns Hopkins University (JHU) and School of Education (SOE) instructional technologists and instructional designers on university guidelines and best practices in learning technologies and accessibility standards in online environments
- Collaborate with the instructional design team to implement cohesive technology use across all learning platforms and initiatives
- Collaborate with the frontend development team to implement code to support custom user interface designs within the LMS and other learning technologies
- Collaborate with help support teams to develop and implement end-user support processes
Skills on Resume:
- LMS Optimization (Hard Skills)
- Needs Analysis (Hard Skills)
- System Integration (Hard Skills)
- Issue Resolution (Hard Skills)
- Strategic Planning (Soft Skills)
- Migration Management (Hard Skills)
- Technical Documentation (Hard Skills)
- Accessibility Compliance (Hard Skills)
6. Instructional Technologist, Southwestern University, Georgetown, TX
Job Summary:
- Coordinate setup, operation, and troubleshooting of multimedia computer systems
- Promote the use of innovative pedagogies and the use of both current and leading-edge technologies designed to enhance teaching and learning
- Explain or support clients with various multimedia software applications to enhance instructional materials
- Support faculty in the design and development of courses, course content, seminars, conferences, and related mediated learning activities
- Coordinate the development and delivery of workshops and seminars, with an emphasis on instructional technologies
- Provide faculty support in the use of instructional technologies and Blackboard
- Collaborates with faculty and students to support the design, implementation and assessment of meaningfully integrated technology skills and tools into teaching and learning activities at the College
- Effectively develops, delivers, and assesses seminars, workshops, and other learning opportunities, both those integrated into regular courses and conducted independently for faculty and students
- Serves as a key source of support for advanced faculty and staff users of core learning technologies, such as learning management systems, content publishing platforms, video management technologies, or interactive content creation and authoring tools
- Keeps abreast of new trends, tools, opportunities, and campus needs in the areas of teaching, learning, and instructional technologies
- Contributes to the team effort to identify, plan, and implement the best solutions for Mount Holyoke
- Maintains a high level of quality customer service standards, responding to questions and problems
- Works to help the Educational Technology team, RIS, LITS, and the College to create an accessible and welcoming environment in which a diverse population of students, faculty, and staff can thrive
Skills on Resume:
- System Troubleshooting (Hard Skills)
- Innovative Pedagogy (Soft Skills)
- Software Support (Hard Skills)
- Course Development (Hard Skills)
- Workshop Delivery (Soft Skills)
- Faculty Support (Soft Skills)
- Tech Integration (Hard Skills)
- Customer Service (Soft Skills)
7. Instructional Technologist, Voorhees University, Denmark, SC
Job Summary:
- Provide training for faculty and staff on a variety of instructional technologies used in course delivery at the Worldwide Campus
- Provide guidance and feedback on best practices for effective use of technology
- Research, test, evaluate, conduct quality checks, provide recommendations for future technology innovations, and track the history of reviews/products
- Liaise with vendors, Academic Innovation, Information Technology, and other university-level departments, on the implementation of new tools, strategies, or integrations
- Responsible for serving as the Subject Matter (tool) Expert in small-scale technology implementations
- Contribute to staff training initiatives through live team training sessions and the creation and maintenance of HTML guide documentation for technology tools
- Assist in the collection and analysis of data related to new technology initiatives
- Prepare reports, and develop and participate in assessments related to the implementation of new technology tools
- Maintain an understanding of current and emerging requirements, best practices, and resources for web, graphic design, and document accessibility
- Test emerging technologies for Section 508 and Americans with Disabilities Act (ADA) compatibility and compliance
- Collaborate with the instructional design team to develop, implement, and recommend best practices for accessibility in instructional design service and support provided to instructors
- Support Cascading Style Sheets (CSS) to faculty members across campus in the design of their online courses
- Design and build web pages using a variety of software applications and tools, including HyperText Markup Language (HTML)
- Advise and train faculty in accessibility, utilize instructional technology tools, and develop and use online materials when delivering instruction
Skills on Resume:
- Faculty Training (Soft Skills)
- Best Practices (Soft Skills)
- Tech Evaluation (Hard Skills)
- Vendor Liaison (Soft Skills)
- Data Analysis (Hard Skills)
- Accessibility Compliance (Hard Skills)
- Web Development (Hard Skills)
- Instructional Support (Soft Skills)
8. Instructional Technologist, Niagara University, Niagara Falls, NY
Job Summary:
- Develop support strategies and materials that serve the diverse needs of the Global Campus community
- Provide individual and group training sessions that support the use of educational technology to enhance the online, hybrid, and site-based learning environments
- Monitor and communicate advancements in educational technology, including new applications and solutions that could enhance the online learning environment or improve team workflows
- Assist instructors, students, and staff in troubleshooting issues related to educational technologies and SDSU applications
- Respond to support requests from students, faculty, and staff in a timely and supportive manner
- Create user documentation and guides for common issues, questions, and processes
- Support the instructional design team in evaluating programs, courses, and instructional materials and providing targeted support
- Build, configure, and test online course elements, such as discussion boards, assignments, tests, quizzes, and third-party applications in the SDSU Learning Management System (i.e., Canvas)
- Verify that all aspects of the course environment function properly (hyperlinks, videos, 3rd party applications, etc.) and meet stakeholders’ needs
- Assist instructors in creating digital assets and instructional media for online, hybrid, or site-based courses in the Global Campus production studio or using on-site equipment
Skills on Resume:
- Support Strategies (Soft Skills)
- Training Delivery (Soft Skills)
- Tech Monitoring (Hard Skills)
- Issue Troubleshooting (Hard Skills)
- User Documentation (Hard Skills)
- Program Evaluation (Soft Skills)
- Course Configuration (Hard Skills)
- Media Production (Hard Skills)
9. Instructional Technologist, Excelsior University, Albany, NY
Job Summary:
- Collaborate with faculty and staff to identify and analyze the college’s teaching and learning technology needs
- Conduct research and recommend educational technology that meets accessibility and security requirements, enables students to meet course learning objectives, and increases student engagement in online courses
- Document and present findings related to feasibility, costs and benefits
- Provide end-user and technical support for educational technologies, performing configuration and data reporting
- Apply a systems thinking approach to the integration of new technologies
- Work with stakeholders to understand and document their processes to align them with new systems
- Develop and maintain training materials, including step-by-step instructions, for the college’s supported teaching and learning tools and related technologies
- Collaborate with the instructional design team to develop video and multimedia presentations and other digital learning assets for course modules
- Collaborate with instructional designers and classroom technologists
- Research and design classroom setups for multimodal delivery
- Provide training and support for faculty
- Maintain up-to-date knowledge of new technologies and new approaches to digital content delivery
- Coordinate, develop, or lead special projects/tasks/duties and provide assistance
Skills on Resume:
- Needs Analysis (Hard Skills)
- Tech Research (Hard Skills)
- Data Reporting (Hard Skills)
- Systems Thinking (Soft Skills)
- Process Alignment (Soft Skills)
- Training Materials (Hard Skills)
- Multimedia Design (Hard Skills)
- Faculty Support (Soft Skills)
10. Instructional Technologist, Eastern Kentucky University, Richmond, KY
Job Summary:
- Assists and conducts complex analysis in the design and development of all courses and programs for Broward College Online
- Provides instructional design support to faculty involved in developing and/or revising programs and courses
- Conducts course reviews and provides constructive feedback to online faculty developers to ensure the quality and timely completion of online courses
- Evaluates and assists instructors in preparing for course delivery
- Ensures instructors receive correct course content and understand expectations
- Assists and troubleshoots issues for instructors during the delivery of online courses
- Assist online instructors in collecting and submitting grades on time
- Provides various instructional technology-related services for online instructors
- Guides faculty in the design and development of course syllabi, course content, course assessments, and learning activities for online courses
- Assists faculty in integrating new instructional strategies to engage students in the online environment, promote active learning, achieve learning outcomes, and improve student success
- Assists in the coordination of professional development workshops for existing and potential online instructors
- Assists in the ongoing revision and improvement of professional development workshops
- Works with the Instructional Technology team on special projects such as tutorials, applications, open educational resources, etc.
Skills on Resume:
- Course Analysis (Hard Skills)
- Instructional Support (Soft Skills)
- Course Review (Hard Skills)
- Faculty Guidance (Soft Skills)
- Issue Troubleshooting (Hard Skills)
- Content Development (Hard Skills)
- Active Learning (Soft Skills)
- Workshop Coordination (Soft Skills)
11. Instructional Technologist, Montgomery County Community College, Pottstown, PA
Job Summary:
- Developing, conducting, and evaluating training workshops (online, in-person, and hybrid) to support the effective use of new and existing instructional technologies
- Developing and maintaining training materials (written, video, audio, etc.)
- Consulting with faculty in identifying opportunities for using technology for their respective teaching, learning, and research agendas
- Evaluating the use and impact of existing instructional technologies
- Troubleshooting and resolving instructional technology issues for faculty
- Researching and evaluating new technologies, initiatives, and trends to enhance teaching and learning and the student experience
- Promoting instructional technology to the wider university community
- Remaining current knowledge of new instructional technology tools, trends, and features
- Coordinating, developing, or leading special projects/tasks/duties and providing assistance
Skills on Resume:
- Workshop Training (Soft Skills)
- Material Development (Hard Skills)
- Faculty Consultation (Soft Skills)
- Tech Evaluation (Hard Skills)
- Issue Troubleshooting (Hard Skills)
- Research Trends (Hard Skills)
- Tech Promotion (Soft Skills)
- Project Coordination (Soft Skills)
12. Instructional Technologist, University of Oregon, Eugene, OR
Job Summary:
- Provide support for faculty and students in the use of the LMS
- Provide support for the Distance Learning/LMS Help Desk
- Troubleshoot courseware problems for faculty and students
- Work with faculty to support course building on the LMS
- Provide support for LMS training
- Support faculty use of general software for instruction
- Work with faculty to support distance learning technology needs
- Assist with group presentations to faculty
- Provide support for the LT Help Desk for assistance with instructional equipment
- Assist with the installation, maintenance, and troubleshooting of instructional equipment
- Provide tech support for specific events on campus
- Videotape and/or edit special events on campus
Skills on Resume:
- LMS Support (Hard Skills)
- Help Desk (Soft Skills)
- Course Troubleshooting (Hard Skills)
- Course Building (Hard Skills)
- Faculty Training (Soft Skills)
- Equipment Maintenance (Hard Skills)
- Event Support (Soft Skills)
- Video Editing (Hard Skills)
13. Instructional Technologist, University of Oklahoma, Oklahoma City, OK
Job Summary:
- Lead the Online Learning Team in improving the quality and implementation of alternative delivery teaching formats
- Coordinate training for all faculty teaching online courses
- Develop training for college-wide alternative delivery, distance learning, and technology training to carry out strategic goals
- Provide instructional technology orientation and alternative delivery best-practices training for all new faculty
- Develop criteria for evaluating the effectiveness of the training activities
- Promote quality standards within the LMS and alternative delivery courses by providing professional development coaching to faculty
- Coordinate with the Online Learning Team and the faculty developer to ensure quality standards within the LMS and provide professional development coaching to faculty for alternative delivery courses
- Assist faculty with LMS course maintenance and work with IT on LMS performance problems
- Work with Deans to assist faculty in meeting instructional standards related to technology and the use of the LMS
- Provide customer service to faculty, staff, and leadership
- Collaborate with all departments to ensure training aligns with College initiatives, IT systems, software releases, employee needs, requests, and survey results
- Develop curriculum, schedule and provide training on instructional technology and best practices (video creation, collaborative document systems, LMS, document publishing, etc.)
Skills on Resume:
- Team Leadership (Soft Skills)
- Faculty Training (Soft Skills)
- Strategic Development (Hard Skills)
- Orientation Support (Soft Skills)
- Training Evaluation (Hard Skills)
- Quality Standards (Hard Skills)
- LMS Maintenance (Hard Skills)
- Customer Service (Soft Skills)
14. Instructional Technologist, The College of Health Care Professions, Houston, TX
Job Summary:
- Provide professional development with compliance issues (e.g., copyright, accessibility, and College policies)
- Collaborate with college administrators and stakeholders to ensure productive and efficient use of LMS in meeting the strategic goals of the college
- Coordinate the State Authorization Reciprocity Agreement (SARA) application and renewal process
- Assist with preparing for large-scale CPD activities (in-service, academies, etc.)
- Research and analyze available educational technology and software
- Identify, investigate, evaluate, and recommend new technologies for possible integration with work processes and classroom deliveries
- Analyze technology requests for cost-benefit and effectiveness of the proposed solution
- Oversee the SmartEval system and communication
- Connect with K-12, universities, and Wisconsin Technical College System (WTCS) technology/distance learning professionals
- Attend conferences and training on distance learning and educational technology
- Market CPD and technology products and services to faculty and staff
- Use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or policy from employees
Skills on Resume:
- Compliance Knowledge (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Process Coordination (Hard Skills)
- Event Support (Soft Skills)
- Tech Research (Hard Skills)
- Solution Evaluation (Hard Skills)
- System Oversight (Hard Skills)
- Interpersonal (Soft Skills)
15. Instructional Technologist, Wentworth Institute of Technology, Boston, MA
Job Summary:
- Overseeing and implementing the video and audio production needs of academic courses and special events, including the production of live streaming events
- Supporting studio classes and projects including setting priorities and managing deadlines
- Coordinating tasks with faculty
- Communicating with faculty, staff, and students about classroom needs, equipment demands, status, and other matters
- Editing of multimedia content using professional hardware and software including audio and video content
- Editing typically involves the use of non-linear video and multi-track audio editing software
- Creating original content combining raster and vector content for the generation of animated clips using professional software
- Creating original multimedia projects that include applying multimedia knowledge and experience
- Developing mock-ups and prototypes, working with the client on evaluating multimedia work, with the end goal of a final, polished multimedia product
- Purchase projections for consumables and other necessary hardware and software
- Overseeing inventory and alerting management of low supply levels
- Supervising hourly staff, which mostly includes student workers, in daily routine tasks
- Assist with overseeing and training student production assistants
- Developing documents to support the technical tasks and projects developed
- Assist with the distribution strategy for video and audio podcasts through YouTube and other platforms
- Supporting clients in the implementation and use of developed content
- Seeking new clients through the use of various communication media, including face-to-face meetings, phone conversations, and email exchanges
Skills on Resume:
- Media Production (Hard Skills)
- Project Management (Soft Skills)
- Faculty Coordination (Soft Skills)
- Content Editing (Hard Skills)
- Animation Design (Hard Skills)
- Prototype Development (Hard Skills)
- Inventory Oversight (Hard Skills)
- Team Supervision (Soft Skills)
16. Instructional Technologist, Texas Southmost College, Brownsville, TX
Job Summary:
- Administers and supports the Digital Credentialing/Badging system and its integration with the LMS
- Supports other digital learning technology, including Canvas (LMS) and its integrated technology
- Serves as a technical consultant for instructional design
- Produces and develops audio/video material for use in training and instruction
- Designs, develops and revises multimedia and interactive learning products
- Monitors changes to the LMS and coordinates the communication of updates on changes
- Researches and analyzes the current needs in digital learning to identify appropriate technology for the delivery of learning activities
- Collaborates with university partners and faculty to create and maintain digital badge profiles
- Stays informed about digital learning technology developments
- Collaborates with colleagues to make recommendations accordingly
- Reviews documentation, user guides, and tutorials and recommends improvement
- Creates user documentation on the use of various digital learning technologies
- Using a variety of technologies, develop instructional material
- Collaborates with the Instructional Design team and faculty to design and develop digital badge courses
- Investigates and promotes innovative uses of emerging technology/tools to support best practices in teaching and learning
- Develops relationships with others throughout the university to advocate for needs and obtains resources to advance online and digital learning
- Develops new techniques, processes, and procedures to enhance support of and the use of digital learning technology
- Reviews progress, evaluates results, recommends new processes, and promotes best practices
Skills on Resume:
- LMS Management (Hard Skills)
- Digital Credentials (Hard Skills)
- Instructional Consulting (Soft Skills)
- Media Production (Hard Skills)
- Multimedia Design (Hard Skills)
- Tech Research (Hard Skills)
- User Documentation (Hard Skills)
- Innovation Promotion (Soft Skills)
17. Instructional Technologist, Highland Community College, Freeport, IL
Job Summary:
- Provide SPA faculty with advanced Learning Management System (LMS) support such as Canvas and other LMS platforms
- Implement and troubleshoot the course designs developed by faculty members within Canvas and other LMS platforms
- Manage LMS course shell development and school-wide design standards
- Work with faculty to develop and incorporate effective e-learning tools into the curriculum
- Evaluate, recommend, and support academic technology tools
- Assist faculty to ensure course materials meet the needs of students registered with Disability Services
- Evaluate, recommend, and support academic technology tools
- Develop web-based information resources that enable faculty and students to use instructional technologies effectively
- Assist with media support for virtual and in-person community engagement programming and other events that support student learning
- Participate in campus-level task forces or other initiatives related to educational technology, instructional design or others (e.g., Web Advisory Group)
Skills on Resume:
- LMS Support (Hard Skills)
- Course Troubleshooting (Hard Skills)
- Design Standards (Hard Skills)
- E-Learning Tools (Hard Skills)
- Accessibility Support (Soft Skills)
- Tech Evaluation (Hard Skills)
- Web Resources (Hard Skills)
- Media Support (Hard Skills)
18. Instructional Technologist, Williston State College, Williston, ND
Job Summary:
- Designs and develops teaching aids, such as slideshows, handbooks, facilitator scripts, e-learning content or materials, demonstration models, visual aids, and technical manuals for instructor-led training or web-based training
- Supports both administrative and technical aspects of web-based learning, including the creation of the curricula, uploading, testing, implementing, and maintaining of learning content
- Manages the day-to-day operation and maintenance of the learning management system (LMS), including maintaining content quality and catalog, archival information, data integrity rules and processes
- Provides LMS end-user troubleshooting, issue remediation, technology request assistance and management escalation
- Monitors recurring technical issues, system data or process gaps
- Identifies potential sources of increased efficiency and enhancements
- Collaborates with management to develop standardized LMS operational processes and procedures, guidelines and documentation
- Builds and deploys online courses via LMS platforms using e-learning authoring and design software
- Collects the data necessary to produce monthly department financial and performance measures reports for management
- Collaborates with management to develop and implement the annual training plans, department policies, procedures, and programs
Skills on Resume:
- Teaching Aids (Hard Skills)
- Web Learning (Hard Skills)
- LMS Management (Hard Skills)
- Issue Remediation (Hard Skills)
- Process Improvement (Soft Skills)
- Standardization Development (Hard Skills)
- Course Authoring (Hard Skills)
- Data Reporting (Hard Skills)
19. Instructional Technologist, University of Massachusetts Dartmouth, Dartmouth, MA
Job Summary:
- Participates in, leads, or facilitates teams such as cross-functional or strategic-planning teams
- Applies facilitation techniques to manage group dynamics
- Develop eLearning courses using Adobe Captivate, as well as customize existing library courses
- Develop well-designed course pages and create design standards, including the integration of images, fonts and other graphic elements
- Develop detailed project plans to manage the customization and creation of eLearning courses
- Manage upwards of five projects daily by communicating with both co-workers and “internal clients”
- Ensure interim deadlines are met and projects remain on track
- Continually update project plans with achievements and arrange for “catch-up” on any missed dates
- Turn meeting notes into project plans with a thorough understanding of tasks, milestones, dependencies, resource utilization, etc.
- Use other eLearning tools such as Camtasia and PowerPoint to customize courses
Skills on Resume:
- Team Facilitation (Soft Skills)
- eLearning Development (Hard Skills)
- Design Standards (Hard Skills)
- Project Planning (Hard Skills)
- Project Management (Soft Skills)
- Deadline Management (Soft Skills)
- Course Customization (Hard Skills)
- Communication (Soft Skills)
20. Instructional Technologist, D’Youville University, Buffalo, NY
Job Summary:
- Provides instructional technology-related consulting and support services to faculty, staff and students
- Discusses client goals and suggests pedagogical approaches
- Responds to questions relating to instruction and technology
- Promotes innovative approaches for the use of technology
- Troubleshoots hardware and software problems and recommends solutions
- Recommends appropriate methodologies for the assessment of student learning and the evaluation of program effectiveness
- Provides technical assistance to faculty and students with online course access and the use of tools
- Consults with external clients to troubleshoot and resolve technical issues relating to course delivery
- Designs, develops, and deploys learning resources for various delivery modes
- Assists in the development of courses using web-based Course Management Systems (CMS)
Skills on Resume:
- Tech Consulting (Soft Skills)
- Pedagogical Guidance (Soft Skills)
- Innovation Promotion (Soft Skills)
- Problem Solving (Hard Skills)
- Learning Assessment (Hard Skills)
- Course Access (Hard Skills)
- Resource Development (Hard Skills)
- Course Design (Hard Skills)
21. Instructional Technologist, Southwestern University, Georgetown, TX
Job Summary:
- Creates learning resources using web development and other specialized software
- Develops multimedia resources, produces documentation and provides individualized training
- Provides consulting and support in the use of online synchronous collaboration tools
- Provides education and training on the appropriate use of technology in support of teaching, learning and research
- Develops and presents workshops and seminars
- Designs and develops online tutorials
- Conducts virtual as well as on-site faculty, TA, and student orientation
- Facilitate the advancement and adoption of innovative IT tools and techniques
- Identifies and evaluates new software and hardware
- Analyzes potential instructional advantage as well as cost versus benefits
Skills on Resume:
- Web Development (Hard Skills)
- Multimedia Creation (Hard Skills)
- Collaboration Tools (Hard Skills)
- Tech Training (Soft Skills)
- Workshop Delivery (Soft Skills)
- Tutorial Design (Hard Skills)
- Orientation Support (Soft Skills)
- Tech Evaluation (Hard Skills)
22. Instructional Technologist, Excelsior University, Albany, NY
Job Summary:
- Analyzes, designs, configures and tests specialized software to support online and traditional courses
- Works closely with other Library and Technology Services (LTS) staff to develop test environments for the support of multimedia applications and database tools, computer-aided instruction, simulation tools, photography and digital imaging
- Performs systems support tasks- e.g., set up servers, apply operating systems, perform systems maintenance, etc.
- Recommends, implements and promotes the adoption of new technologies
- Disseminates information about new technology advances
- Monitors current trends and advancements in the instructional and educational technology fields
- Participates and supports research projects and grant proposal development
- Develops partnerships with local and national consortia
- Writes and presents papers at professional conferences
- Serves as the primary instructional designer and instructional technology consultant for the LTS team, supporting assigned College(s)
- Works with the support team and clients from assigned College(s), including faculty, students and staff, to promote the advancement of innovative and effective instruction for classroom and online education
Skills on Resume:
- Software Testing (Hard Skills)
- System Support (Hard Skills)
- Tech Adoption (Soft Skills)
- Trend Monitoring (Hard Skills)
- Research Support (Soft Skills)
- Partnership Building (Soft Skills)
- Instructional Design (Hard Skills)
- Faculty Consulting (Soft Skills)