• Plan logistics resources on import orders including selecting ocean carriers, drayage carriers, and customs brokers that satisfy the delivery requirements of the order
• Provide shipping instructions to suppliers as well as clearance instructions to customs brokers
• Provide resolution to issues that are escalated and communicate these resolutions to all stakeholders
• Track/trace open shipments and communicate any variance to anticipated arrival times to internal and external supply chain partners
• Identify and resolve problems that could delay the timely movement of shipments, providing timely updates to stakeholders
• Work with inland drayage companies to keep track of container receipts and to make sure all rail ramp shipments are picked up within free time
• Actively communicate with internal customers regarding service disruptions and changes in import regulations
• Oversee customs brokerage and transportation partners' activities on each import transaction
• Negotiate freight and other services to supplement already negotiated rates and services
• Approve service provider invoices disputing improperly charged amounts and accrue proper costs in ERP and process freight payments via PayCargo

Skills: Logistics Planning, Shipping Instructions, Issue Resolution, Shipment Tracking, Problem Solving, Customs Oversight, Freight Negotiation, Invoice Approval

• Ensure accurate and timely processing of complex shipments
• Create customs entries through proper selection of client and client records, interpretation of documentation for all clients' shipments, in a one-step process in the National Service Center (NSC)
• Data entry of shipment information for release, rating and billing and ensuring that all mandatory fields are completed and accurate in NSCs
• Ensure the correct value for the duty is reported based on the invoice details and terms of sale
• Establish the correct value for duty and tariff treatment by selecting the correct keyword/HS code
• Work with team members for missing documentation, information or instructions necessary to release a shipment in
• Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates)
• Escalate two-step release requirements, authorization or release issue resolution to the required team members
• Participate fully with other team members in the day-to-day operation of Release Operations in NSCs
• Endeavor to utilize and take advantage of system automation tools that are available to support release processing
• Open file/data input for new shipments in relevant systems
• Monitor the status of Customs and PGA releases
• Ensure that all SOPs and business rules are adhered to following special client instructions, notes and alerts
• Identify those that are missing or those that have become outdated or ineffective, making recommendations for change
• Research and respond to requests for information from the team or traffic in a professional manner via phone or email
• Prioritize and complete work according to the production supervisor's direction, Customs requirements and Livingston standards
• Maintain effective relationships with clients, carriers, forwarders, Customs, etc

Skills: Shipment Processing, Customs Entries, Data Entry, Duty Valuation, Tariff Classification, Document Verification, Release Monitoring, Client Relations

• Monitor and coordinate new customer implementations
• Manage the implantation process through the start of service
• Facilitate review of existing accounts from previous projects
• Track the progress of implantation projects and escalate any issues that may arise
• Provide planning and scheduling movement of shipments out of the warehouse
• Track and trace ocean shipments, ensuring timely pick-up and arrival at the destination
• Act as a point of contact for customers regarding import or export shipments, providing status updates, shipment times, etc.
• Communicate with customers timely and efficient manner via phone and email

Skills: Customer Implementation, Project Management, Account Review, Shipment Planning, Ocean Tracking, Issue Escalation, Status Updates, Customer Communication

• Processes all purchase orders to international suppliers and monitors and manages product delivery to their warehouses and domestic distributors, optimizing the value chain for the Company
• Negotiates ocean freight rates and manages all supply chain ocean logistics, including customs clearance, ensuring the timely release and pick-up at the ultimate destination
• Develops and manages the supply chain 
• Achieve the most cost-effective and timely logistic response when moving product from the supplier to the customer (distributor or retailer)
• Sources and negotiates domestic freight seeking cost efficiency
• Tracks all OPEN Purchase orders in coordination with supplier production schedules, MOQ’s and product staging at foreign producers
• Provides info support to the Sales Department in anticipation of meeting promotional activities, ads and required “In Store Dates” set by Retail Customers
• Manages Communication with all providers to provide a smooth, uninterrupted flow of products from foreign suppliers to wholesale and retail customers
• Remains in constant communication with all other departments, “bridging” to facilitate all aspects of the business, ensuring timely identification/resolution of problems

Skills: Purchase Orders, Freight Negotiation, Supply Chain, Cost Efficiency, Order Tracking, Sales Support, Provider Communication, Problem Resolution

• Handle the daily customs activities for the imports and exports of goods, solve the problem in customs and CIQ together with the customs broker
• Apply all necessary certificates for goods import and export, and coordinate with the purchase and supplier, customer, forwarder, and broker to ensure that imports and exports are efficient, cost-effective, compliant and on time
• Deliver a customer-oriented logistics solution to both the external and internal customers
• Act as subject matter expert on customs processes and regulations, serving the internal customers, within an international context
• Deal with bonded logbook and related customs issues, work with the financial department to ensure legal operation runs smoothly
• Use the current advantage policy of Customs and reduce the cost of import and export materials and equipment
• Customs broker performance statistics and management
• Validate and defend the appropriate customs codes for the products imported (and exported) into PRC with the customs offices and international counterparts in Barco NV
• Ensures compliance with government regulations and communication with all relevant government departments
• Builds a good relationship with Customs 
• Captures, maintains and disseminates sensitive information appropriately

Skills: Customs Management, Certificate Application, Logistics Solutions, Regulatory Expertise, Financial Coordination, Cost Reduction, Code Validation, Government Compliance

• Manage a wide variety of tasks with shifting priorities and tight deadlines
• Communicate project status and updates with internal clients promptly for successful delivery
• Find and employ methods for transferring sources of data
• Evaluate and understand database structures and interpret them into the ServiceTitan data model
• Update and maintain a repository of useful scripts
• Manage international air/ocean shipments for customers
• Develop quotes in close coordination with carrier partners, sales, and customers
• Acts as subject matter expert, assisting the operations team and customers with import/export questions of any kind
• Apply knowledge of international shipping laws and regulations
• Prepare necessary documentation for each shipment
• Understanding of FMC regulations and IMO standards
• Follow up with customers and providers to sell, answer questions, and offer solutions
• Drives continuous improvement of operational workflows

Skills: Task Management, Project Communication, Data Transfer, Database Evaluation, Shipment Management, Quote Development, Regulatory Knowledge, Process Improvement

• Maintaining proper internal processes to maximize customer service, productivity, and profitability
• Overseeing the shipment tracking process and ensuring shipments are processed according to the Green organization’s customer service standards
• Communicating effectively with clients on all shipments
• Resolving problems proactively and eliminates ongoing issues
• Delivering outstanding service through clear communication
• Provide exceptional attention to detail, crossing all t’s and dotting all i’s
• Embrace change and growth within yourself and Green
• Follow up bookings received from overseas agents and customers, and open import files
• Receive, review, and process import documentation from overseas agents/customers
• Knowledge of various transportation modes including air freight, sea freight (LCL, FCL) as well as knowledge of domestic trucking and rail movements
• Understand agent fees and pricing per client to process invoices accurately
• Update shipment status, issue arrival notice and obtain entry documents for customs entries
• Communicate with customs brokers to confirm customs release status
• Arrange freight release with steamship lines and confirm cargo availability
• Respond promptly to customer requests on shipment status by phone or email
• Refer customers to a supervisor or manager when questions are beyond the scope of responsibility
• Adhere to all domestic and international shipping regulations

Skills: Process Management, Shipment Tracking, Client Communication, Problem Resolution, Documentation Review, Invoice Processing, Customs Coordination, Regulatory Compliance

• Review agent and customer rate sheets to ensure the proper rates are auto-populating based on rate agreements
• Review debit and credit notes received from the agents for accuracy and enter all costs and bill charges based on the same
• Dispute all inaccuracies with the debit/credit notes with the agent directly as well as any charges billed from a CFS and review for accuracy
• Review the P&L report for the files before closing the file to ensure all costs and charges are in place and investigate any losses on the file
• Evaluate volume, capacity, and shipping method for the transport of orders from overseas
• Source freight forwarders, brokers and courier services to identify cost-effective methods of shipping
• Communicate with customs brokers regarding air and sea freight
• Work with the receiving staff to expedite the delivery of the product
• Communicate with all mills regarding pricing, discounts and invoicing
• Process foreign and domestic invoices once the receipt is verified for payment
• Follow up on emails and statements for charge-backs from mills

Skills: Rate Review, Cost Verification, Dispute Resolution, P&L Analysis, Freight Sourcing, Broker Communication, Invoice Processing, Delivery Coordination

• Enter transportation data from a regulatory and tracking perspective
• Ensure regulatory requirements are met, and proper documentation, including transit documents and customs clearances, exists for shipments
• Ensure documentation is accurately processed, distributed, and released to the carrier, forwarders, customers and agents promptly
• Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by Customer Standard Operating Procedures
• Maintain courteous, prompt, and efficient customer relations
• Oversee and complete accurate billing to clients based on established pricing, while ensuring accurate costs and profits are maintained
• Oversee the pick-up and transfer of shipments with appropriate partners
• Establish knowledge of Incoterms and commercial invoice requirements
• Develop methods and procedures for transportation of commodities for designated shippers from local or offshore locations to warehouses, other storage facilities or final consignee locations
• Prepare timely management information and reports as specified and requested by the Branch Manager
• Negotiate shipping rates and submit to the Branch Manager for approval to be competitive
• Prepare customs entries and customs bonds
• Develop and maintain successful relationships with local vendors as well as other co-load carriers
• Establish and maintain all necessary procedures to assure a clean, properly organized, safe, and healthy

Skills: Data Entry, Regulatory Compliance, Documentation Accuracy, Customer Relations, Billing Management, Shipment Coordination, Rate Negotiation, Vendor Relations

• Review import documents for accuracy
• Track inbound shipments and advise the customer of potential schedule changes
• Prepare import documents and file entries before the arrival of cargo
• Review the classification received from customers
• Provide classification and compliance assistance to customers
• Ensure timely delivery and billing of freight
• Negotiate rates with carriers and provide quotes to customers
• Provide outstanding, uncompromising customer service
• Prepare import shipments for assigned customers
• Generate delivery orders and shipping labels and prepare import documents for distribution to the brokerage department and/or the Customers' Broker
• Coordinate pickup and delivery orders with trucking companies, airlines, steamship lines and/or bonded facilities to obtain necessary information to process shipments in the best way
• Filing and data entry and issuing freight bills and invoices to brokers and responsible for collecting unpaid invoices within the credit term

Skills: Document Review, Shipment Tracking, Entry Preparation, Classification Support, Freight Billing, Rate Negotiation, Customer Service, Delivery Coordination

• Coordinate with overseas agents to process, approve, and facilitate import Air Freight bookings
• Provide US-based customers with shipping options and obtain booking approvals
• Strategically select carriers, flight routing, and schedules to meet custom needs
• Process and handle shipments from booking through to delivery
• Track and trace shipment progress
• Coordinate with the internal Customs team or the external customer broker to ensure the timely filing of Customs clearance
• Complete all costing and rating for billing purposes before submitting to the revenue collection department
• Design solutions for customer issues and challenges
• Develop solutions to meet the needs of prospect RFP's and RFQs
• Provide lane rates and spot quotes for current customer requests and prospective client requests in support of the business development team

Skills: Air Freight, Booking Approval, Carrier Selection, Shipment Handling, Shipment Tracking, Customs Coordination, Billing Preparation, Rate Quoting

• Accurately receiving, reviewing, and processing import documentation from overseas agents/customers
• Handling bookings from overseas agents and coordinating the move to the destination
• Understanding agent fees and pricing per client to process invoices accurately
• Following the company processes for billing a file
• Updating shipment statuses, issuing arrival notices and obtaining entry documents for customs entries
• Communicate with customs brokers to confirm customs release status
• Arranging freight release with steamship lines and confirming cargo availability
• Responding promptly to customer requests on shipment status by phone or email
• Notifying the supervisor or manager when questions are beyond the scope of responsibility
• Follow up bookings received from overseas agents and customers, and open import files
• Adhering to all domestic and international shipping regulations
• Advising the supervisor or manager of any transaction problems and irregularities

Skills: Document Processing, Booking Coordination, Invoice Accuracy, File Billing, Status Updates, Customs Communication, Freight Release, Customer Support

• Prepare, review and process appropriate documents (i.e., customers' classification, commercial invoices, etc.), ensuring files contain all necessary copies, are accurate and in the proper sequence
• Process customs entries and check customs release details to ensure any discrepancies are handled promptly and accurately
• Receive and track customer bookings/shipments, update the client on shipment status/delays, dispatch for delivery, collect proof of delivery (POD), and cost and invoice all files
• Comply with all company business process guidelines
• Bill/Invoice each file to the respective customers, paying close attention to payment terms for the responsible party
• Resolve and reconcile incorrect payables by working with vendors and overseas offices
• Assist sales, department manager(s) and colleagues in compiling quotes
• Provide accurate job costing forecast, ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines
• Provide responsive customer service
• Dispatch freight for delivery, and maintain communication with the trucker throughout delivery

Skills: Document Review, Customs Entries, Shipment Tracking, File Invoicing, Payable Reconciliation, Quote Assistance, Job Costing, Customer Service

• Follow Standard Operating Procedures consistently
• Plans, schedules, and meets daily transportation goals
• Execute plans to support the Transportation Imports team and the company’s planned growth
• Facilitates the flow of merchandise from import vendors to store delivery up to seven days per week based on volume and business needs
• Maintains and strengthens internal/external customer and supplier relationships
• Responsible for the completion of projects/tasks as assigned by Leadership
• Attend meetings to represent the department and/or facility
• Builds and maintains a work environment that is positive and is supported by open feedback and two-way communication at all levels
• Update all files requiring documented procedures
• Compliance with law and regulations, and to maintain the company’s profitability and client portfolio
• Organizing and monitoring shipment from the reception of the order until final delivery
• Ensuring that each step is attended to timeously and maintaining correct communication with the client, agents, company offices, carriers and any other service providers
• Support new business implementation on the operational level to meet customer expectations
• Ensure movement of customer cargo in adherence to customer SOPs, government agency regulations, company procedures and working instructions
• Coordinate prompt and accurate booking, monitoring of shipment and invoicing, generate a file and ensure accurate documentation (customs, compliance, operation and billing)

Skills: SOP Compliance, Transportation Planning, Shipment Coordination, Vendor Relations, Project Execution, Documentation Accuracy, Regulatory Compliance, Customer Communication

• Following up on all emails received from, sent to suppliers, clients and ensuring to provide, get optimum feedback
• Communicating with suppliers
• Following up and reviewing all documentation
• Recording all purchasing transactions and ensuring the updating the relevant files are updated daily
• Checking and following up with suppliers about the schedule of needs 
• Providing the actual due payments to the financial team to prepare the financial reports
• Ensuring all payments are made on time and following up on receipts
• Contacting the shipping lines for the best price for freight and the best service
• Following up on shipping bookings with shipping lines
• Tracking all orders, shipments since the order until delivery at the warehouses and preparing the related reports
• Following up with the customs clearance agent
• Preparing all documents and files for clearance and delivery
• Comparing the current purchasing prices of a brand with the purchasing prices of other alternative brands

Skills: Supplier Communication, Document Review, Transaction Recording, Payment Coordination, Freight Negotiation, Booking Follow-up, Shipment Tracking, Customs Support

• Works closely with freight forwarders and carriers to schedule inbound deliveries and ensure materials are received promptly by eliminating obstacles
• Coordinates and communicates inbound activities directly with Operations leads and keeps the team well-informed of any potential issues
• Supports the Trade Compliance Specialist with product classification (HTS#) and participates in any cost savings projects related to international trade 
• Provides support in the auditing of entries to ensure accurate declarations of value, HTS classifications, tariff treatments and reviews of any ADD and CVD
• Assists in the maintenance of entry information by recording-keeping regulations
• Develops enhanced reporting to provide increased visibility into freight and customs-related expenses and assists with annual freight budgeting
• Coordinates with Operations, Product Support and other functions to identify and process import entry requirements promptly to support business requirements
• Works directly with KION customs brokers on import and export regulation-related matters
• Develops and maintains detailed written trade compliance and ISO 9001 procedures for KION NA

Skills: Delivery Scheduling, Inbound Coordination, Product Classification, Entry Auditing, Record Keeping, Expense Reporting, Import Requirements, Compliance Procedures

• Assist in the follow-through of open purchase order management
• Communicate with overseas vendors and/or shipping agents daily to arrange the delivery of inventory by purchase orders
• Work with ocean carriers and forwarders to ensure proper booking and tracking of containers
• Manage the regulatory compliance of commercial documents with custom brokers to ensure on-time customs clearance and container release
• Follow through inventory receiving processes to provide accurate information for all cross-functional teams
• Partner with the accounting department to maintain accurate record keeping, on-time payables, and inventory integrity in both inbound container freight and outbound truck freight
• Perform similar functions in reverse to assist sales/customer service in exporting to customers
• Look over the finalized work, reviewing for errors or duplicate entries, before turning in the final product
• File information into spreadsheets, databases and customer relationship management systems
• Retain detailed accounts of tasks, files, and progress
• Search for additional information for documents that are deemed incomplete
• Inspect reports and sheets of data
• Correct, verify, and delete non-required data and combine data from several different sources
• Search the internet for information

Skills: Order Management, Vendor Communication, Container Booking, Customs Compliance, Inventory Processing, Record Keeping, Data Verification, Export Support

• Oversight of ISF and AMS Filings on Shipment-Level
• Manage and track shipments on an account-level basis
• Perform Customer Service duties such as phone and email assistance to the clients
• Coordinate with the Customs Team for Entry documentation and release
• Ensure safe arrival and/or delivery of goods to the client
• Filing and Scanning upon closure of files
• Enter and record customs data such as Bill of Lading and Arrival Notice, into the database
• Prepare customer documents such as import and export documents, proforma invoice, commercial invoice, packing list, certificate of analysis, etc.
• Tracking ISOtanks and FCL while en route
• FDA/Customs monitoring, assist with responses to inquiries from Customs Brokers and Freight Forwarders
• Assisting with local freight
• Update/manage order reports as weekly customer updates
• Freight costs management
• Negotiate alongside the Senior Import Specialist with carriers
• Review and audit bills for accuracy
• Support the Accounting group with billing issues

Skills: ISF Filing, Shipment Tracking, Client Support, Entry Documentation, Document Processing, Freight Tracking, Cost Control, Invoice Auditing

• Provide excellent Customer Service to ensure customer issues are resolved
• Coordinates air and ocean freight forwarding of international shipments
• Processing of Customs entries by Customs and all other government agency guidelines
• Maintains complete regulatory compliance with any related government agencies such as local, domestic and applicable foreign agencies
• Verifies that all government and agency compliance and regulatory requirements are properly addressed
• Maintain account information according to client requirements, changes in contact, special instructions and any other additional or revised specific requirements
• Negotiate rates with carriers
• Prepare and submit quotations to prospective accounts daily
• Punctual follow-up to all inquiries, including RFI's, RFQ's and all other customer, agent and MAO partner office inquiries
• Daily interactions and departmental performance reporting to local management

Skills: Customer Service, Freight Coordination, Customs Processing, Regulatory Compliance, Account Management, Rate Negotiation, Quotation Preparation, Performance Reporting

• Manage the import transportation planning, carrier selection, scheduling, and invoice review
• Collaborate with internal and external partners to implement important projects that drive positive operational changes
• Manage and maintain relationships with freight forwarders and domestic transportation brokers
• Monitor the continuous movement of import containers and recommend appropriate actions to maximize cost and business results
• Assist the team with transportation planning, executing, and monitoring of shipments according to defined processes
• Contribute to the continuous cross-business-unit assessment and benchmarking to identify logistics improvement opportunities
• Serve as the point of contact for all system-generated inventory movements within the DC/Showroom network
• Initiate the systematic movement of merchandise at sku/location level based on replenishment need
• Collaborate with the Merchandising team to review assortment plans and ensure system settings are set to deliver appropriate merchandise levels
• Monitor warehouse transfer needs and recommend appropriate actions to maintain SLAs
• Support and assist with data collection, analytics, and reporting
• Maintain a safe, secure and healthy work environment

Skills: Transportation Planning, Carrier Selection, Forwarder Relations, Container Monitoring, Shipment Execution, Logistics Improvement, Inventory Management, Data Reporting

• Experience in truck dispatching 
• Ability to work in a team environment
• Working experience in AS400
• Working experience in customs brokerage 
• Detailed knowledge of ocean/air imports
• Ability to work in a fast-paced environment
• Intermediate computer skills including Microsoft Office
• Experience with Cargo Wise and a broker’s license
• Exhibits attention to detail, commitment, professionalism and sense of urgency
• Must have the ability to prioritize with well-developed multitasking skills

Qualifications: BA in Business Administration with 3 years of Experience

• Previous work in a freight forwarding environment
• Working experience in CargoWise
• Good knowledge of air and ocean imports
• Customer service within a freight forwarding environment
• Excellent verbal and written communication skills
• Direct experience in customs, clearance, and importing chemicals or ingredients
• Experience in Priority software and all Office programs
• Motivated, Organized thinker, and detail-oriented
• Ability to recognize and achieve cost savings in the related field
• Fluent in English and Hebrew

Qualifications: BA in International Trade with 2 years of Experience

• Working experience in customs compliance 
• Strong written and oral communication skills
• Strong understanding of Harmonized Tariff Schedule (HTS)
• Strong understanding of classification logic, HTS Legal Notes, WCO Explanatory Notes
• Knowledge of government agencies such as the EPA and the FDA
• Knowledge of how to research PGA/OGA flags at the time of import
• Knowledge of Title 19 of the Code of Federal Regulations
• Ability to research and interpret sections of the regulations and apply to daily tasks
• Proficiency in Excel and Access
• Working experience in SAP 
• Must have a Licensed Customs Broker and/or Certified Customs Specialist

Qualifications: BA in Economics with 5 years of Experience

• Air and Ocean Import customs brokerage experience 
• Experience handling the following commodities: wine and spirits
• Demonstrated ability to WOW customers
• Must possess the ability to analyze problems and actively seek resolutions, both independently and within a team framework
• Demonstrated ambition, adaptability, and accountability
• Ability to effectively organize workload and meet deadlines
• Professional experience with emphasis on international logistics, specifically the Import of international cargo through various modes
• Working experience in Customs Brokerage
• Demonstrated experience interacting with external and internal customers to gather information and coordinate projects and/or shipments to satisfy the client’s needs
• Demonstrated knowledge of global freight forwarding or import and/or related industry such as distribution, and supply chain logistics
• Strong math, verbal, written, and customer service skills
• Ability to organize, prioritize and execute against established KPIs
• Knowledge of Microsoft Office Suite programs 
• Must have HazMat certifications (IATA, IMDG, and DOT) 

Qualifications: BS in Industrial Engineering with 9 years of Experience

• Knowledge of CBP regulations
• Must have analytical and math skills
• Previous experience as an Import/Export Administrator or comparable position
• Must have excellent communication skills, both verbal and written
• Specialized training relating to import/export documentation compliance 
• Must have the ability to handle multiple priorities in a fast-paced environment
• Must have a working knowledge of Customs import procedures and regulations gained from recent experience with a freight forwarder, import/export broker, or manufacturer
• Must be an analytical thinker, problem solver, detail-oriented, with the ability to multitask

Qualifications: BA in International Trade with 2 years of Experience

• Experienced SAP user
• Excellent verbal and written communication skills, both in Turkish and English
• Able to work in a matrix environment
• Strong evidence of problem-solving/trouble-shooting skills
• Strong analytical skills, good relationship management and change ability
• Ability to adapt to a dynamic work environment and adhere to tight deadlines
• Must have excellent organizational skills
• Proficiency in PowerPoint and Excel
• Knowledge of Jewelry Manufacturing processes, materials, and terminology 
• Understanding of overseas product development processes and geographic strengths
• Ability to multitask and perform a variety of duties, often changing from one task to another of a different nature
• Ability to work autonomously and follow through on assignments with minimal direction
• Ability to establish and maintain cooperative inter-department working relationships
• Ability to occasionally work extra to meet presentation deadlines

Qualifications: BS in Logistics and Transportation with 7 years of Experience

• Strong customer service skills
• Must have strong computer skills
• Working knowledge of Microsoft Word and Outlook
• Fluency in written and spoken English
• Sound leadership qualities
• Strong organizational and time management skills
• Working for a container line or large freight forwarder
• Experience in all areas of container import
• Post-secondary education in logistics, supply chain management, or international trade
• Familiar with GCT and DPW Lynx and DPW ECMS
• Experience in ocean transportation accounting
• Experience of Cargowise

Qualifications: BS in Transportation Engineering with 5 years of Experience

• Experience filing Customs entries in ACE
• Experience with filing in-bond/transportation entries 
• Knowledge of Partner Government Agency (PGA) requirements for various commodities
• Strong written and verbal communication, problem-solving and organizational skills
• High attention to detail and ability to work independently with a sense of urgency and support 
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams) and other web-based applications
• Able to provide high-level customer service and communication to clients, vendors and overseas partners in all facets of Import Customer Service
• Able to process all aspects of Import Operations/shipment release/shipment door deliveries/Quotations/general inquiries in an accurate and timely manner
• Able to manage the full process of arrival process, issuance of arrival notices, rating of files and booking confirmations from overseas
• Able to participate fully with other team members in the day-to-day operation of the team including setting priorities, organization, scheduling work and problem solving
• Ability to finalize settlements (profit/loss) through Excel sheets and the internal operating system

Qualifications: BS in Operations Management with 8 years of Experience

• Working experience in Logistics/Freight Forwarding 
• Comfort level in Microsoft Office suite (Outlook, Excel, Word, etc.)
• Experience in Integration Point / Thomson Reuters 
• Ability to review and analyze large sets of data, with support and training
• Excellent attention to detail
• Strong communication skills, both written and oral 
• Able to work with minimal supervision
• Excellent knowledge of English
• Experience in sea import freight forwarding
• Sufficient knowledge of Incoterms, shipping terminology, customs and import procedures

Qualifications: BA in Political Science (International Relations) with 4 years of Experience

• Effective communication, including writing, speaking and interpersonal communication
• Quick critical thinking and problem-solving abilities
• Excellent customer service and client relations skills
• Must keep organization and time management skills
• Good collaboration and teamwork abilities
• Ability to work in a fast-paced environment
• Advanced data analysis and data visualization
• Ability to use computers, software and other technology for inventory and communication purposes
• Understanding of the supply chain, including common obstacles and effective solutions
• Experience in Freight Forwarding operations
• Experience in NVOCC 

Qualifications: BS in Transportation Engineering with 5 years of Experience

• Excellent spreadsheet skills
• High attention to detail, to leave no piece of data behind
• Highly organised, natural problem solver/solution-oriented and calm under pressure
• Experience with Salesforce, Zendesk, and Google Apps
• Understanding of SQL
• Understanding of PowerShell Scripts
• Experience with TeamViewer
• Advanced MS Office skills including Word, Excel (Vlookup / Pivot) and PowerPoint
• Working knowledge of the SAP System 
• Ability to plan, organise and follow up on own KPIs and projects
• Ability to multitask in a dynamic environment
• Ability to work independently and as part of a team, self-motivated, adaptable and have a positive attitude

Qualifications: BS in Information Systems with 6 years of Experience

• Operational experience in international transportation with a logistics provider
• Knowledge and experience in PC, spreadsheets, and database applications(including Excel and Word)
• Must have Dangerous Goods Certification 
• Knowledge of state, federal and international applicable laws and regulations as they relate to primary services provided
• Working experience in CargoWise Operating System 
• Excellent verbal and communication skills
• Knowledge of shipping regulations and policies
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite or related software including proficiency in Excel
• Experience in Logistics, warehousing, and related fields
• Prior experience preparing customs and shipping documents 

Qualifications: BA in Global Logistics with 8 years of Experience

• Experience in an import-related environment
• Experience in tracking and tracing import shipments using carrier tracking systems
• Solid knowledge of the USCBP Harmonized Tariff System
• Knowledge of Denied Parties Lists
• Ability to interact with other departments and provide training on US Customs procedures
• Ability to stay abreast of regulatory changes 
• Strong working knowledge of MS Office such as Outlook, Word, Excel and Tracking/Tracing Carrier Systems
• Excellent attention to detail, organizational and time management skills and resourcefulness
• Excellent record keeping, auditing and compliance practices
• Ability to perform analysis of the highest complexity that requires the review of a variety of factors
• Effective problem-solving skills
• Excellent verbal and written communication skills and business acumen
• Ability to take direction, work independently, and contribute to team efforts
• Effective collaboration skills and the ability to effectively work with internal and cross-functional teams
• Ability to apply good judgement, decision-making skills and a high level of integrity and work ethics on the job
• Must be able to perform essential responsibilities with or without reasonable accommodations

Qualifications: BS in Business Logistics with 10 years of Experience

• Thorough understanding of Import Operations, Claims, Freight Consolidation, Receiving/Shipping Operations
• Knowledge of FTC (Federal Trade Commission) Regulations
• Extensive experience in international inbound logistics, including Asia trade lines
• Working experience in Vendor management 
• Strong analytical skills to identify the most efficient and cost-effective solutions and define action plans
• Must have excellent analytical skills
• Experience managing large-scale/high volume shipments (500k + units)
• Experience with supply chain management tools and platforms
• Excellent written and communication skills
• Must be a team player able to multitask
• Must have proficiency in Excel 

Qualifications: BS in Business Information Technology with 5 years of Experience

• Import supply chain and operations experience
• Working at/with a freight forwarder or NVOCC
• Previous working experience with TMS
• Advanced skills in MS Excel with strong analytical skills
• Must have strong interpersonal skills
• Working experience in Retail/Operational and/or AS400 
• Experience with Customs Legislation and Free Trade Agreements
• Experience in a manufacturing and Logistics environment
• Excellent organizational and communication skills
• Ability to work alone and unsupervised and as part of a team
• Good problem-solving skills
• Knowledge of the Aircraft manufacturing industry
• Must have Certified Customs Specialist (CCS)

Qualifications: BA in Customs Compliance with 7 years of Experience

• Operational experience in logistics/transportation with an international logistics provider
• Effective verbal, written, and interpersonal skills
• Knowledge and experience in PC and Mainframe, spreadsheets, and database (Excel, Word) applications
• Ability to communicate with clients, carriers, other forwarders, vendors, and all related parties concerning the import process
• Strong work ethic, accountability and communication skills
• Ability to multitask and prioritize
• Professional experience in filing import entry documents
• Professional experience working with various ocean and air carriers and freight forwarders/consolidators and trucking companies
• Knowledge and experience with the FDA Prior Notice 
• Knowledge and experience in filing ISF 
• Strong understanding of supply chain requirements, processes, and tracking of import shipments
• Strong attention to detail and a high level of data accuracy
• Must have effective interpersonal and customer service skills

Qualifications: BS in Operations Management with 8 years of Experience

• Import experience in-house for a manufacturer, distributor, or other import/export company
• Experience in international logistics, transportation, and international freight forwarding, with a focus on both Air /Ocean Import and Export shipments
• Experience in dealing with Freight Forwarders / Custom Handling agents /FDA compliance officers
• Strong working knowledge of MS Office Programs, including advanced Excel aspects such as VLOOKUP, Pivot Tables, and Graphs
• Basic knowledge of SAGE 200 or NetSuite
• Working knowledge of EDI operational 
• Knowledge about FDA regulations, and how to find out Duty / HTS, etc., for new products
• Ability to prioritize and multitask in a fast-paced, changing environment
• Excellent analytical, critical thinking, and problem-solving skills
• Strong organizational skills and attention to detail
• Possess the ability to build relationships with both internal and external teams

Qualifications: BS in Supply Chain Management with 6 years of Experience

• Ability to work in a fast-paced and deadline-driven office environment
• Excellent verbal and written communication skills and phone etiquette
• Ability to multitask, prioritize, and manage time effectively
• Exceptional customer service skills and follow-up
• Proficient in Microsoft Office (Word, Excel, and Outlook)
• Knowledge or coursework in Supply Chain, Logistics and or International Business
• Experience dealing with a high volume of data entry
• Experience in logistics operations
• Ability to think strategically, analyze a large amount of data and information objectively
• Ability to formulate out-of-the-box recommendations or new strategies to improve import/export process efficiency
• Strong understanding of general logistics processes and local logistics rules and regulations
• Proficiency in the use of the Transportation Management System 

Qualifications: BS in Logistics and Transportation with 7 years of Experience

• Understanding of import/export regulations including CBP, FWS, FDA, USDA and BIS
• Functional knowledge of import/export processes, controls, and documentation
• Knowledge and understanding of the Harmonized Tariff Schedules (HTS)
• Functional knowledge of global logistics and Incoterms
• Functional knowledge of MS Excel, Word, Access and SAP 
• Self-motivated with a strong work ethic
• Ability to work independently and manage multiple tasks and deadlines
• Detail-oriented and quality-oriented with strong analytical, troubleshooting and problem-solving skills
• Strong organization skills and demonstrated ability to operate in a fast-paced environment
• Able to promote and maintain productive relationships with internal and external partners

Qualifications: BA in Economics with 5 years of Experience

• In-depth knowledge of US Customs Regulations
• Good transportation background, FCL, LCL, rating, routing, documentation
• Ability to work in a fast-paced, demanding environment
• Excellent verbal and written communication skills
• Experience in import and export global trade compliance 
• Knowledgeable of global trade regulations, export administration regulations, anti-boycott regulations, sanctions administered by the Office of Foreign Assets Control (OFAC) and customs regulations
• Familiar with ECCN and HTS codes
• Must have strong interpersonal skills
• Proficient with Microsoft Office and data entry
• Import operation experience in the automotive industry
• Familiar with Foreign Trade operations, ICC and INCOTERMS rules
• Excellent knowledge of MS Office
• Experienced in SAP MM and SAP SD modules
• Strong knowledge of Customs Legislation, TSE Type Approval Conformity, and Certificate of Conformity, TAREKS (TSE and CE)
• Good command of written and spoken English

Qualifications: BS in Industrial Engineering with 9 years of Experience