HR ASSOCIATE JOB DESCRIPTION

Every week, employees submit questions about leave balances, onboarding paperwork arrives incomplete, and HRIS records need correction before payroll runs. Someone has to own that resolution loop. The HR Associate is the operational nerve center of a corporate HR function, fielding employee queries, maintaining accurate workforce data under FMLA and federal employment law requirements, and keeping transactional processes moving within defined SLAs. Few roles touch more employees more often.

As the HR Associate, you are accountable for the accuracy and responsiveness of day-to-day HR operations, from HRIS data entry and compliance reporting to employee query resolution and onboarding administration. You work within a corporate HR team, supporting HR Business Partners, Talent Acquisition, and Operations leaders to ensure every employee transaction is processed correctly and on time.

Career Impact: Hands-on exposure to FMLA administration, HRIS data governance, and federal employment law builds the generalist foundation that HR Business Partner and HR Manager roles consistently require.

Business Impact: When HRIS records are accurate and employee queries are resolved within SLA, payroll processes cleanly, compliance audits pass, and managers can focus on their teams rather than HR paperwork.

Growth Opportunity: The breadth of this seat accelerates movement toward senior generalist or HR Operations Manager tracks, as you gain direct experience in compensation cycle support, workforce reporting, and cross-functional stakeholder management.

• Coordinate new-hire administration including HRIS data entry, offer letter tracking, background screening, and onboarding paperwork to ensure timely, accurate employee records.
• Process employee lifecycle transactions spanning promotions, status changes, pay adjustments, and terminations within established SLA targets.
• Triage employee and manager queries across multiple channels, resolving HR policy and process questions at first contact where possible.
• Maintain HR records and personnel files in compliance with federal employment law requirements, including I-9 documentation and FMLA-related documentation.
• Support HR Business Partners by generating workforce reports, tracking compliance metrics, and preparing materials for talent review and compensation planning cycles.
• Audit HRIS data regularly to identify and correct discrepancies before they affect payroll or compliance reporting.
• Partner with Talent Acquisition on recruiting administration including interview scheduling, candidate tracking, and requisition management.
• Draft and update HR process documentation to reflect current procedures and support continuous improvement initiatives.

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
• 2 or more years of HR administrative or generalist experience, with direct responsibility for HRIS data entry and employee query resolution.
• Working knowledge of federal employment law requirements including FMLA, EEO, ADA, and applicable state regulations.
• Demonstrated ability to maintain data accuracy and confidentiality under deadline pressure across multiple concurrent transactions.
• Strong written and verbal communication skills, with the ability to explain HR policies clearly to employees at all levels.
• Proven organizational skills with experience managing competing priorities and meeting defined service level agreements.
• Ability to work independently on routine transactions while escalating complex or ambiguous issues appropriately.

• Prior experience in an HR Shared Services or HR Operations Center environment, with familiarity with tiered service delivery models.
• Exposure to compensation cycle administration, succession planning support, or workforce analytics reporting.
• Professional in Human Resources (PHR) certification or active pursuit of HR certification.
• Multilingual proficiency, particularly in Spanish, to support a diverse employee population.

• First-contact resolution rate on employee queries, reflecting how often cases are closed without escalation.
• HRIS data error rate per pay period, measuring accuracy of transactional entries before payroll processing.
• Average time to complete new-hire onboarding records, tracking speed from offer acceptance to active HRIS status.
• SLA adherence percentage across all open HR cases within the defined response and resolution windows.
• I-9 and FMLA documentation audit pass rate, indicating compliance with federal recordkeeping requirements.
• Typical tools: HRIS platforms (commonly Workday or SAP SuccessFactors); ATS platforms (commonly iCIMS or Greenhouse).

• Base Salary Range: $45,000 to $62,000 per year, varying by market and company size.
• Bonus: Discretionary annual bonus, typically 3% to 7% of base salary.
• Equity: Rarely offered at this level; possible at larger public companies.
• Health Benefits: Medical, dental, and vision coverage; employer contribution standard.
• PTO: 10 to 15 days annually, plus standard federal holidays.
• Common Perks: 401(k) with employer match; learning and development stipend; employee assistance program.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Candidates for this position are evaluated without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law. Successful candidates must be authorized to work in the United States, and employment is contingent on satisfactory completion of a background check. Reasonable accommodations will be provided to qualified individuals with disabilities throughout the application and employment process upon request.

The HR Associate owns full-cycle recruiting for The Family Place, a Dallas nonprofit serving domestic violence survivors, managing everything from job postings and ATS operations to new hire onboarding and agency newsletter production. Reporting to the HR Team, the HR Associate delivers staffing and administrative support that sustains the organization's mission-critical workforce.

Key Responsibilities

• Manage full-cycle recruiting including job postings, resume screening, candidate tracking, and follow-up.
• Operate applicant tracking systems (ATS) and pre-employment testing batteries.
• Utilize social media and job boards for employee recruitment.
• Conduct telephone pre-screens and coordinate in-person interviews.
• Respond to applicant questions and review applications for minimum qualifications.
• Use metrics to create monthly and quarterly reports identifying areas of growth and improvement.
• Maintain professionalism and quality customer service with internal and external candidates and agency personnel.
• Process reference and background checks on new hires.
• Prepare content and create agency newsletter via MailChimp.
• Prepare new hire orientation paperwork and create new hire announcements.
• Assist with coordination of special events such as annual open enrollment, staff meetings, and holiday party.
• Update Intranet HR page and employee roster; periodically audit employee files and maintain I-9 documentation.
• Provide clerical support including filing, copying, scanning, phone support, mass mailings, and correspondence.
• Perform other job-related duties as assigned.

Required Qualifications

• Bachelor's Degree in Business Administration or similar with HR concentration and 1–2 years of recruitment experience, or Associate's Degree with equivalent training and experience.
• Knowledge of current recruiting trends including internet recruiting; general understanding of State and Federal employment regulations, basic employment laws, and EEOC practices preferred.
• Knowledge of human resources processes and best practices.
• Skilled with applicant tracking systems and pre-employment testing software, including understanding of related legal considerations.
• Intermediate to advanced Microsoft Office skills including Word, Excel, Outlook, and internet research.
• Detail oriented with ability to problem solve, multi-task, and work in a team environment with commitment to excellence; ability to raise issues proactively and treat confidential information with discretion.
• Ability to communicate effectively both orally and in writing with excellent spelling, grammar, and proofing skills; maintains professional appearance and conduct.
• Strong customer service orientation.
• Valid Texas Driver's License and clear driving record.

Reporting to the Human Resources Department, the HR Associate delivers comprehensive administrative and systems support in a Temp-to-Perm capacity, with primary responsibility for HRIS data integrity, ATS maintenance, and Talent Acquisition coordination. Working closely with HR Operations and compliance stakeholders, the HR Associate enables accurate, confidential, and proactive HR service across the business.

Core Functions

• Create and track offer letters, post open positions, and schedule interviews where applicable.
• Coordinate new-hire processes including orientation scheduling, HRIS data entry, file creation, and onboarding paperwork.
• Track pre-employment screening activity and process all background checks; maintain ATS records ensuring requisitions are closed timely.
• Maintain and ensure accuracy of HR systems, procedural documentation, and compliance reports; run monthly tracking reports.
• Schedule and track employee terminations ensuring off-boarding process and paperwork are complete.
• Manage all department filing, records maintenance, and organization while maintaining confidentiality; serve as liaison for all unemployment requests and immigration filings.
• Assist employees with HR questions; ensure compliance with applicable federal and state laws.
• Support HR programs such as Employee Referral, severance requests, and related administrative activities.
• Process department invoices timely and accurately; actively promote safety rules and awareness.

Qualifications & Experience

• Bachelor's Degree preferred; 3+ years' experience in a Human Resource Administrative or Generalist role.
• Experience in the Recruiting function a plus.
• Strong computer skills including Microsoft Office, Excel, ATS, HRIS, ADP, or UltiPro a plus.
• Excellent collaborator with strong oral and written communication skills; customer oriented and highly organized.
• Strong understanding of confidentiality.
• Positive, can-do attitude with sense of urgency; able to work independently with initiative.

Sitting at the intersection of human resources and workplace safety, the HR Associate supports a New Jersey consumer products company by assisting the HR Manager with recruitment, employee relations, safety training, and OSHA compliance, as well as the Payroll Manager with payroll and benefits administration as needed. Operating across both HR and safety functions, the HR Associate serves bilingual employees and helps maintain a compliant, well-informed workforce.

Duties

• Perform customer service functions by answering employee requests and questions.
• Assist with recruitment and interview process; track status of candidates and send follow-up communications.
• Conduct new-hire orientations.
• Assist with development of training materials, employee training, and preparation of the performance review process.
• Mitigate employee relation issues while adhering to company, state, and federal laws and regulations.
• Assist in conducting health and safety trainings and developing safety plans and policies.
• Comply with OSHA standards; document safe and unsafe acts, corrective actions, accidents, and safety improvement measures.
• Perform other related duties as assigned.

Requirements

• Bachelor's Degree in Human Resources or a related field.
• 2+ years of relevant work experience.
• Microsoft Office/Suite proficient.
• Solid problem-solving, time management, and interpersonal skills; highly organized.
• Excellent written and verbal communication skills.
• Bilingual in English and Spanish.

Embedded within the HR function, the HR Associate partners with the Human Resources Director and operational managers to implement HR strategies, lead full life cycle recruiting, and deliver expert counsel on performance management, labor relations, and employment law. Working closely with department leaders and the Director of Human Resources, the HR Associate builds organizational strength and drives programs that improve employee satisfaction and retention.

Primary Duties

• Develop and maintain purposeful relationships with management to ensure HR strategies and practices are implemented.
• Exhibit active interest in operational knowledge as it relates to providing value-added HR business partnership.
• Provide expert counsel and coaching to managers and employees on performance management, discipline, career development, employee relations, and employment law.
• Proactively anticipate and address labor and employee relations issues including conflict resolution.
• Partner with the Director of Human Resources to conduct investigations and prepare necessary documentation.
• Assist in building organizational strength through identification, recruitment, and development of talent.
• Participate in the development and improvement of department goals, objectives, and processes.
• Participate in the full life cycle recruitment and hiring process.
• Support staffing efforts during event and non-event days as needed.
• Handle safety-related responsibilities including workers' comp administration and maintenance of the OSHA log and safety board.
• Lead the development and implementation of programs that increase employee satisfaction and retention.

Skills & Qualifications

• Bachelor's degree required; 5+ years of human resources experience with 3+ years of generalist experience including employment law.
• Working knowledge of state and federal employment law.
• Strong technical aptitude with ability to learn new system functionality quickly.
• Superior computer skills including hands-on HRIS and ATS experience.
• Excellent oral, written, and listening communication skills with ability to prioritize in a deadline-oriented environment; high individual performance and accountability with ability to manage independent responsibilities with minimal supervision.
• Ability to troubleshoot issues independently; handle confidential information with professionalism and discretion.
• Strong commitment to customer and client service with demonstrated initiative, leadership skills, and positive self-starter demeanor.
• Flexible to work extended hours including late nights, weekends, and holidays; comfortable in a matrix leadership environment.

A key member of the site HR team, the HR Associate administers employee health screenings at the building entrance by taking temperatures, documenting COVID-19 symptom checks on the daily roster, and coordinating with site leadership on shift-by-shift tallies and follow-up. Collaborating across departments and leadership, the HR Associate protects workforce health and ensures screening compliance across every shift.

Accountabilities

• Greet all employees, vendors, and visitors at the entrance to the building.
• Take temperatures and ask basic health screening questions related to COVID-19 symptoms.
• Document findings on the daily health screening roster.
• Partner with site leadership on daily tallies, follow up with unscreened employees, and update the roster prior to each shift.
• Perform screenings while maintaining social distancing and employee privacy.
• Instruct employees with symptoms to leave work immediately and notify appropriate parties.
• Complete other HR administrative duties as assigned.

Experience & Qualifications

• High School Diploma or GED required.
• 1 year of medical assistant, CNA, or HR administrative experience required.
• Strong verbal and written communication skills.
• Empathetic and respectful of others' privacy.
• Basic computer skills including Microsoft Excel, Word, and Outlook.
• Ability to remain stationary for extended periods and move about the office as needed; constantly operates a computer and office productivity machinery.
• Able to collaborate via face-to-face, conference calls, and online meetings.

Serving as the dedicated people operations resource for a veterinary clinic, the HR Associate builds and maintains the HR function through Justworks system administration, full-cycle policy development, and end-to-end employee lifecycle support from onboarding through offboarding. The HR Associate reports to clinic leadership and shapes the team culture by recruiting collaborative, communicative individuals aligned with the organization's values.

Functions

• Manage HR system via Justworks covering benefits and payroll.
• Develop new and improve existing HR policies and procedures.
• Provide HR support to clinic team members.
• Support employee lifecycle from onboarding to offboarding.
• Assist in the recruitment process including reviewing applications and screening applicants.

Position Requirements

• Bachelor's degree in a related field; 3+ years of HR experience across departments.
• Exceptional verbal and written communication skills with proven ability to take initiative and make sound decisions.
• Animal lover and team player with analytical mindset driven by data insights.
• Hands-on leader with intellectual curiosity, resourcefulness, and ability to learn from mistakes.
• Ability to think independently, communicate clearly, and engage in thoughtful debate.

HR Shared Services quality depends on the HR Associate, who professionally manages multi-channel HR administration, maintains labor registries with state agencies, and serves as the first point of contact for staff administration requests across employment and employee relations disciplines. Based within the People Solutions Center, the HR Associate mentors senior specialists, monitors SLA compliance, and ensures data integrity across HR information systems to deliver consistent, confidential service to internal customers.

Key Deliverables

• Professionally manage HR administration services across multiple communication channels including email, ticketing, phone, and chat; serve as contact point for staff administration requests.
• Administer the labor relationship between employees and the company; input employee data into company information systems and administer the HR information system.
• Manage contracts, annexes, terminations, and other registries with state agencies; draft employment-related documents including job descriptions and orders.
• Provide HR-related reports; participate in H&S administration and conduct new hire orientation trainings.
• Ensure protection of private and personal information; share knowledge and mentor new team members.
• Maintain professional conduct, adhere to work schedule, and focus on first-time resolution without redirecting employees.
• Log all enquiries accurately in the helpdesk system; maintain standards of integrity, professionalism, and confidentiality.
• Maintain strong relationships with People Solutions Business Partners; identify and report gaps in the PSC Knowledge Management Tool.
• Organize monthly quality checks on senior specialists; monitor their knowledge, skills, and timely task execution; provide feedback on work quality.
• Serve as first point of contact for other departments on main processes; participate in process documentation and new hire trainings.
• Adhere to Health and Safety, IT, and data privacy regulations; perform additional tasks as required by business needs.

Knowledge Skills & Abilities

• High School Diploma required; university degree in Human Resources, Administration, or Economics is an advantage.
• Relevant HR administration experience is an advantage; basic knowledge of local labor administration processes.
• Proficient in MS Office including Excel, Word, and PowerPoint; experience with HR-related software is an advantage.
• Strong work ethic, maturity, and excellent communication, interpersonal, and analytical skills.
• Well-developed planning, organizational, and problem-solving skills with proven ability to prioritize tasks.
• Ability to work in a team and handle high-pressure, dynamic situations with a degree of autonomy.
• Consistent performance in meeting SLAs and targets while maintaining quality and effective working relationships.
• Excellent knowledge of the employment legislative framework in Bulgaria with ability to support administration in other countries.
• Proactive, detail-oriented, and strong customer focus.
• Fluent in Bulgarian (written and verbal); English B2 minimum; proficiency in another European language is an advantage.

HR Associate builds the junior talent pipeline for L'Oreal USA's Corporate Talent Division by supporting Management Trainee assessment and onboarding, coordinating summer intern and Fellowship recruitment, and producing workforce analytics and Affirmative Action reporting. The work directly supports the Marketing and Digital Management Trainee program and the broader HR Business Partner function serving all Management Trainee and MBA Chief of Staff populations.

Role Responsibilities

• Serve as key partner for summer interns and Junior Marketing Associates, recommending strategies to support recruitment, development, and retention to convert talent into the Management Trainee program.
• Assist with assessment, hiring selection, and interview coordination for the incoming Management Trainee class; assist in coordinating Orientation and Onboarding curriculum for each incoming class.
• Assist in placement of Management Trainees for field and marketing rotations, support their ongoing Talent Management, and assist in developing the Alumni Network.
• Support Talent Acquisition for Marketing and Digital summer interns, 12-month interns, and Diverse Future Leaders Fellowship program; source candidates, coordinate or conduct initial screenings, draft offer letters, conduct background checks, and maintain ATS.
• Assist in facilitating Fellowship Program initiatives and campus activations including conferences and career fairs.
• Perform data analysis and create PowerPoint presentations for internal and external stakeholders; prepare reporting and analyses for annual talent review, salary exercise, and Affirmative Action Plan.
• Provide weekly, bi-weekly, or monthly monitoring and reporting on POP applications, open junior roles, Management Trainee lists, and retention metrics.
• Support HR Generalist duties including onboarding, employee moves, orientation, org charts, HR reports, meeting prep, and HR announcements.
• Perform additional ad hoc responsibilities depending on business need.

Education & Experience

• Bachelor's or Master's degree received within the last 12 months with no education gap exceeding 5 months; GPA of 3.0 or higher required.
• Self-starter with strong work ethic and sense of urgency; able to work independently in a fast-paced environment.
• Cross-cultural awareness with high emotional intelligence, empathy, and customer service orientation with ability to escalate issues appropriately.
• Excellent organizational and project management skills with strong attention to detail across multiple priorities.
• Strong interpersonal, verbal, written, and presentation skills to build cross-functional relationships.
• Demonstrated analytical skills using Excel, Business Objects, or similar tools; proficient in Microsoft Office Suite including Word, PowerPoint, and Outlook.

The HR Associate produces statistical workforce reports, supports mass hire recruiting events, and resolves payroll and attendance issues for Fulfillment Center management and associates, reporting to the FC HR team. Collaborating across Risk Management, Corporate HR, and site leadership, the HR Associate maintains HRIS accuracy and open communication that keeps the distribution workforce staffed and compliant.

Day-to-Day Responsibilities

• Maintain, audit, and distribute statistical reports for Fulfillment Center management; run ad hoc reports upon request.
• Assist associates and management in resolving HR-related and payroll issues; coordinate to maintain open communication.
• Support FC HR team with recruiting including verifying applicant eligibility, scheduling interviews, and orienting new hires.
• Accurately enter all new hires into HRIS; print badges as needed.
• Maintain and assist management with Kronos and attendance-related issues including PTO inquiries.
• Report accident claims and assist Risk Management with Workers' Compensation issues.
• Compile and communicate absences reported to the associate call-in line daily.
• Organize and assist with mass hire events, job fairs, interviewing, and new hire orientations.
• Coordinate and assist with department projects, events, and monthly random drug testing.
• Maintain department reports and office filing.

Background & Experience

• At least 1 year of administrative support or customer service experience required; HR experience preferred; must be at least 18 years of age.
• Working knowledge of Windows-based computers and Microsoft Office including Access, Excel, Outlook, and Word; working knowledge of Kronos preferred.
• Proficient customer service skills; ability to use basic office equipment including photocopier and 10-key pad.
• Analytical, problem-solving, and decision-making skills; ability to recognize and respond to discrepancies professionally.
• Ability to organize, prioritize, and meet deadlines in an environment with overlapping and conflicting priorities; must work a flexible schedule including evenings and weekends during peak periods.
• Demonstrates commitment to GameStop policies including attendance, confidentiality, conflict of interest, and ethical responsibilities.
• Proficient in spoken and written English; bilingual in Spanish required.

Reporting to the Director of Human Resource Operations, the HR Associate refines leave administration for the Office of the Vice Chancellor for Administrative Services by reviewing FMLA, SURS, Military, and Special leave applications and coordinating return-to-work accommodations with University Health Services and department heads. Partnering with the Payroll and Benefits Center, Campus HR Leave Coordinator, and State Universities Retirement System, the HR Associate enables timely, compliant, and confidential processing of complex leave events.

Scope of Work

• Review, approve, or deny applications and supporting documentation for FMLA/SURS, Military, and Special leaves.
• Communicate and consult with employees and supervisors to resolve issues and advise on the interaction of leave laws and policies from initial notice to return to work.
• Maintain and secure confidential employee injury and health documentation; ensure accuracy and completeness.
• Interface directly with VCAS payroll and access Banner payroll records to obtain information for timely processing.
• Work with the Office of Payroll and Benefits Center, Campus HR Leave Coordinator, and State Universities Retirement System.
• Review and submit Workers' Compensation injury reports; work with WC claims specialist and manage employee transitions to FMLA or SURS when WC claims are denied.
• Collaborate with Director, University Health Services, Office of Access and Equity, and department heads to create return-to-work options and reasonable accommodations.
• Maintain electronic records for leave events including HRFE, PZAELOA, and Microsoft Excel records on employee injuries and leaves.

Education & Experience

• Bachelor's degree in Human Resource Administration, Management, Organizational Administration, Public Administration, Labor Relations, Business Administration, or closely related field.
• Two years of professional-level human resources work experience; additional training or experience in the area of specialization may be required.
• Knowledge of the Family Medical Leave Act, baseline knowledge of HIPAA, and Workers' Compensation guidelines.
• Intermediate-level proficiency in Excel and Word; typing at 50 wpm.
• Strong verbal and written communication skills; excellent interpersonal skills.
• Ability to use discretion when making independent decisions.

As the HR Associate, this role executes entry-level paraprofessional personnel program work within the Maryland Department of Transportation, applying broad knowledge of MDOT rules, regulations, and practices to employment records, salary calculations, HR reporting, and employee counseling. The HR team relies on this work to maintain accurate, compliant paraprofessional HR operations across MDOT agencies while supporting and guiding lower-level clerical staff.

Work Activities

• Perform a variety of HR paraprofessional tasks under guidance from a higher-level HR professional, working independently on occasion.
• Supervise, train, and guide lower-level paraprofessional and clerical workers as required.
• Prepare and maintain employment records; calculate salaries and interpret rules and policies.
• Prepare HR-related reports; counsel employees regarding benefits and obligations.
• Respond to inquiries concerning employment actions and apply public sector procedures, policies, rules, and regulations to specific employment actions.

Minimum Qualifications

• High school diploma or state high school equivalency certificate required.
• Two years of general clerical or administrative support experience with at least one year of paraprofessional HR experience involving public sector procedures, policies, and employment actions.
• Experience should include preparing and maintaining employment records, interpreting rules and policies, preparing HR reports, and responding to employment inquiries.
• Equivalent U.S. Armed Forces military service experience may substitute on a year-for-year basis.
• Must provide complete and accurate information on application including all full-time, part-time, volunteer, military, and acting capacity experience.
• MDOT offers a generous and competitive benefits package.

The HR Associate advances talent and workforce planning initiatives by collaborating with HR Business Partners and the Employee Relations team on annual talent reviews, succession planning, performance management training, and standardized HR reporting across the global HR function. The HR Associate consults with the Talent Enablement Team and compensation stakeholders to develop practical workforce solutions that support a high-performing organization.

Operational Focus

• Maintain regular contact with employees and managers to address questions and concerns.
• Work with HR Business Partners to resolve complex employee and talent challenges.
• Provide support to Talent Management Strategy through annual talent review and succession planning activities.
• Facilitate and lead department-wide training initiatives in performance and talent management.
• Interpret and execute applicable HR policies to ensure employees have a good working knowledge of corporate policies.
• Leverage HR technology to share actionable insights on talent and workforce planning initiatives.
• Facilitate exit interviews; track and report on key themes and metrics within and outside the department.
• Assist in streamlining, consolidating, and standardizing HR reporting across the global HR function.
• Assist in drafting and editing job descriptions; facilitate evaluation process with the compensation team.
• Consult with HR Business Partners and Talent Enablement Team to develop practical solutions to workforce and talent challenges.

Professional Experience

• BS/BA degree in a relevant field.
• 4+ years of relevant HR experience including employee relations, talent management, talent acquisition, compensation, and training.
• Proficiency with MS Office Suite.
• Solid problem-solving and organizational skills.
• Great interpersonal skills with ability to communicate effectively.
• Great ability to multitask.

The HR Associate develops offer letters, supports North America recruiting, and coordinates talent management and benefit scheme administration for a Global People Team serving over 250 employees across a financial or professional services firm. Success in the position means the People Team operates seamlessly, with every employee lifecycle touchpoint from onboarding through offboarding handled with exceptional attention to detail and client service.

Areas of Ownership

• Provide a full range of administrative support to the entire People Team.
• Produce offer letters for new joiners and support with the onboarding process.
• Assist with recruitment efforts for North America recruiting.
• Support the administration of benefit and wellbeing schemes.
• Assist with talent management including the coordination of training.
• Create engaging PowerPoint presentations related to employee engagement, onboarding, and other HR initiatives.

Technical Qualifications

• Minimum of 3 years' experience in a similar role; experience in financial services or professional services preferred.
• Strong Outlook, Word, Excel, and PowerPoint skills; experience working with an HR system.
• Strong organization skills and exceptional client service skills.
• Ability to deal with stakeholders at all levels; ability to work autonomously.
• Willingness to be a team player.

HR Associate coordinates payroll processes for the Portuguese entity, supports German and Italian employees, and manages HR records including applicant logs, absence tracking, and time reporting across multiple project tasks. The work directly supports employee experience and organizational compliance by identifying and implementing benefits and loyalty programs that serve both the company and its workforce.

Key Responsibilities

• Manage payroll processes for the Portuguese entity and support German and Italian employees.
• Manage HR records including résumés, applicant logs, and employee forms.
• Handle absences management using the HR tool.
• Perform time tracking follow-up for different project tasks.
• Discover and implement benefits and loyalty programs for the company and employees.

Qualifications & Experience

• 1–2 years of prior experience in a corporate or startup HR environment; any HR certification is a plus.
• Highly proficient with Word, Excel, and Outlook.
• Good organizational skills and good communication and interpersonal skills.
• Self-motivated, forward-thinking, and committed to continuous improvement.
• Fluent English required; knowledge of German is a plus.

Reporting to the HR Manager, the HR Associate coordinates onboarding, recruitment support, pay equity research, and CNESST compliance for a hybrid startup environment, working three days per week on-site as a direct report to the HR Manager. The HR Associate enables compliant, well-organized people operations across all company entities and supports both English and French-language workforce needs.

Job Functions

• Assist with onboarding of new employees and ensure completion and collection of required documents.
• Support individual departments with recruitment activities including job postings, updating company websites, and preparation of job fairs at university and corporate levels.
• Assist with market research to ensure pay equity; ensure all employee files are up to date including employment contracts, NDAs, stock-option plans, and health benefit documentation.
• Assist with ensuring all companies comply with CNESST norms.
• Assist with event planning, wellness initiatives, and general office management to meet regulatory requirements.
• Translate documents from English to French.
• Perform any other tasks as assigned by the HR Manager.

Required Qualifications

• Bachelor's degree in Human Resources, Business, or related field.
• Previous experience in Human Resources or a related field.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information.
• Friendly, professional demeanor with great organizational skills.
• Must be able to speak and write in French at a professional level.

Embedded within the HR function, the HR Associate supports delivery of HR values and partner services to respective business units by recommending and updating guidelines, improving team engagement, and building collaborative labor-management relations. Working closely with HRBPs and Line Management, the HR Associate strengthens the internal customer relationships that enable a constructive, service-oriented HR culture.

Core Functions

• Support delivery of HR values and partner service to respective business units.
• Build and maintain close relationships with internal customers.
• Support recommendation, implementation, and updating of guidelines and policies to ensure relevant HR services.
• Support HRBP and Line Management to improve the engagement of their respective teams.
• Support building collaborative labor relations to foster a constructive labor-management culture.

Experience & Qualifications

• Minimum 5–10 years of experience in the HR field.
• Good MS Office skills; strong team player with collaborative mindset.
• Well-organized self-starter with enthusiasm and initiative.
• Customer-oriented mindset with strong interpersonal skills.
• Advanced English skills.

The HR Associate guides end-to-end recruitment administration, manages HR and employee records, and supports payroll preparation and contract issuance for an internationally oriented organization. The work directly supports workforce compliance and employee experience by ensuring applications, records, and HR queries are handled accurately and promptly.

Primary Duties

• Support recruitment by processing applications, keeping them up to date, and contacting potential candidates.
• Manage HR and employee records.
• Support payroll preparation by gathering all relevant data.
• Issue employment contracts, explain employee benefits, and ensure compliance.
• Respond to HR-related queries within the company.
• Perform ad hoc back office tasks.

Skills & Qualifications

• HR education preferred; if not, a few years of experience within an HR position.
• Hands-on, motivated, and proactive.
• Detail oriented and communicative.
• Enjoys working in an international environment.
• Fluent in English.
• German would be a bonus.

Reporting to HR Shared Services management, the HR Associate executes PeopleSoft data entry, hire administration, and multi-channel customer service as the first point of contact for HR administrative issues in a confidential, customer-focused environment. Collaborating with managers, HR staff, and clients, the HR Associate maintains SLA compliance across data input, personnel file management, and process improvement initiatives.

Performance Expectations

• Input data into HR databases to reflect employee actions according to SOPs, SLAs, and quality and timeliness standards.
• Contact managers and HR staff to request missing information and resolve invalid data issues.
• Complete data maintenance and audit activities related to PeopleSoft HR data input.
• Conduct hire administration activities including employment letter and contract issuance, background and health-related screening, and maintenance of employee files.
• Execute customer service activities including answering and responding to all inquiries via phone, email, fax, and mail.
• Log all calls, requests, and transactions into the case management system; provide timely and professional issue resolution.
• Follow escalation protocols; file documents in personnel folders per SOPs and track missing forms.
• Share best practices with team members; develop and document suggestions for process improvements.
• Foster teamwork by assisting others to ensure group meets all SLAs; participate in project activities as assigned.

Education & Experience

• High School Diploma or equivalent; 2 years of customer service experience or equivalent combination of education, training, and experience.
• Knowledge of applicable company HR policies, administrative processes, systems, and forms.
• Strong detail orientation with ability to analyze data and information.
• Proficient in applicable computer applications with accurate data entry skills; keying ability of 60 words per minute or better.
• Excellent customer service skills; strong verbal and written communication skills.
• Ability to identify process improvement opportunities, manage multiple projects, and work in a high-pressure, volume-related environment.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

As the HR Associate, this role manages full-cycle employee relations cases from investigation through resolution, serving as the trusted People team presence in the field for a retail or restaurant organization. The People team relies on this work to ensure compliant, empathetic handling of leave administration, onboarding, offboarding, and HR analytics across all levels of the organization.

Scope of Work

• Manage full-cycle employee relations cases including leading investigations, documentation, mediation, coaching leaders and employees, and conflict resolution.
• Prepare, coordinate, and facilitate new employee orientations in partnership with the Training Team; execute all administrative work for employees on leave including Workers' Compensation, Reasonable Accommodations, SDI, and FMLA claims.
• Manage paperwork for the full employee lifecycle; process confidential employee information including new hire paperwork, immigration procedures, pay changes, ADA requests, data changes, and terminations.
• Lead day-to-day implementation of COVID-19 health and safety protocols.
• Project manage HR initiatives including performance evaluations, annual compensation planning, budgets, training and development, and new leader onboarding.
• Support offboarding activities including exit interviews, HRIS and payroll updates, and post-termination HR communications.
• Ensure proper I-9 record retention and E-Verify compliance; run HR reports and analytics.
• Respond to internal and external HR-related inquiries and develop collaborative relationships with employees at all levels.

Background & Experience

• 3–5 years of relevant HR experience in a retail or restaurant environment; 3+ years leading full-cycle Employee Relations cases.
• Experience in staffing, organizational change, development and training, employee/labor relations, compensation, and benefits.
• Strong organizational skills with intense focus on detail, accuracy, and time management; proven experience implementing and executing HR processes in a fast-paced environment.
• Strong emotional intelligence with serious focus on hospitality and conflict resolution; proactive, independent problem solver with ability to drive solutions and manage conflicting priorities.
• Ability to develop and maintain effective relationships with a high degree of professionalism.
• Excellent written and verbal communication skills in English and Spanish.

The HR Associate elevates employee experience at a life sciences organization by executing transactional HRIS work across the full employee lifecycle, triaging employee queries within SLA, and identifying process improvements that support the company's mission of improving lives of people with cancer. Reporting to HR Operations leadership and collaborating with the Talent Acquisition Team, the HR Associate maintains data governance and confidentiality across all HR records and programs.

Core Responsibilities

• Complete transactional work on HRIS systems across the employee lifecycle including onboarding, documentation maintenance, and exits.
• Triage employee queries and provide timely responses ensuring requests are managed according to SLA.
• Manage HR records including employee forms and documents from entry to exit.
• Support HR Operations leaders in driving strategy around standardizing and centralizing processes.
• Apply proficient understanding of HR policies and programs to respond accurately to employee queries.
• Provide ad hoc administrative support including payroll input and vacation tool updates in the absence of the Manager HR Services.
• Flag pain points and make recommendations to improve associated services and content.
• Identify quick wins, drive them forward, and represent the voice of the HR customer to other teams.
• Use judgment to make recommendations in the absence of clear guidance; maintain confidentiality of human resources information.
• Provide scheduling services to the Talent Acquisition Team as needed.

Education & Experience

• Bachelor's degree or equivalent years of relevant work experience required; HR certifications preferred.
• 2+ years of HR Assistant experience in a fast-paced organization.
• Experience with HRIS systems; SAP SuccessFactors preferred.
• Fully proficient with MS Office Suite including PowerPoint and Excel.
• Strong work ethic, results-focused, detail-oriented, and self-starter with bias for action; highly organized with ability to prioritize and manage multiple competing priorities.
• Enthusiastic team player with excellent interpersonal and communication skills at all levels.
• Thorough understanding of local compliance and sound ethical approach to business; aligned with Seagen values of teamwork, integrity, innovation, and a great work environment.

The HR Associate coordinates daily HRBP operations by analyzing HR data, generating performance and compensation metrics, producing standard and customized workforce dashboards, and supporting Talent, Performance, and Rewards processes across a multicultural organization. The HR Associate collaborates with HR administration, managers, employees, and global HR initiative teams to translate workforce data into meaningful business conversations.

Day-to-Day Responsibilities

• Support HR Business Partner (HRBP) with day-to-day operations.
• Analyze HR data and generate metrics on performance management, compensation, diversity, and talent; follow up as required.
• Co-work with HR administration to ensure efficient and accurate people operations.
• Support Talent, Performance, and Rewards processes, interacting with managers and employees as required.
• Develop and deliver induction material; support Employer Branding initiatives and Employee Value Proposition.
• Manage end-to-end follow-up of a pool of Trainees.
• Produce and deliver standard and customized HR reports and dashboards on all HR processes to support workforce trend conversations.
• Respond to HR data requests by gathering, analyzing, and reporting relevant data from various sources.
• Support global and local HR initiatives and programs.

Required Qualifications

• Bachelor's or Master's degree in Social Sciences, Business Administration, Psychology, Law, or HR-related fields.
• Previous experience in an HR department or administrative/office support role is an asset.
• Proficiency with MS Office Suite including advanced Excel; digital savvy with interest in HR reporting and data analysis; Workday skills are an advantage.
• Collaborative, hands-on, and able to work in a fast-paced, multicultural, and dynamic environment; autonomous with rigorous process adherence.
• Strong organizational skills in daily activity planning and prioritizing; outstanding problem-solving skills with comfort engaging business leaders and employees.
• Excellent written and verbal communication and interpersonal skills.
• Fluency in English required; basic Spanish (with willingness to learn) and French are assets.

Reporting to HR leadership, the HR Associate serves as the first point of contact for HR support requests from staff across the Medical Center and Ingalls Memorial Hospital, resolving inquiries related to HR programs, benefits enrollment, and automated human resource systems using knowledge base and case management tools. Collaborating with HR Specialists and Supervisors, the HR Associate ensures accurate, timely resolution of transactions in accordance with established service standards.

Key Responsibilities

• Answer incoming calls and emails, providing general support for basic issues and escalating calls when necessary.
• Document all call and incident information using the HR Case Management tool to ensure timely and accurate resolution.
• Input, update, and retrieve information from various state automated human resource systems.
• Explain insurance coverage and other benefits to customers and assist with enrollment in benefits programs.
• Escalate requests and issues outside of scope to HR Specialist or Supervisor; maintain appropriate documentation in case notes.
• Perform related duties as required.

Education & Experience

• High school diploma or equivalent required; Bachelor's degree preferred.
• Professional in Human Resources (PHR) certification.
• One year of experience in a customer contact center or customer service position focused on account data, online file updates, and resolving customer inquiries in person, via phone, or email.
• Knowledge of customer relationship and customer service practices and general human resources practices.
• Ability to work in a highly structured, measurement-oriented environment and handle high volume of customer calls while maintaining a positive attitude.
• Good troubleshooting, multi-tasking, organizational, and time-management skills.
• Ability to communicate effectively with clients both written and verbally.

The HR Associate coordinates HR operational tasks including HRIS compensation and benefits administration, pay-impacting transaction processing, and real-time escalation support for countries in the European region and the Middle East, following documented global and country-specific procedures. The HR Associate liaises with HR, Digital, and Payroll colleagues to resolve inquiries promptly and contributes continuous improvement feedback that helps the organization deliver breakthroughs for patients.

Core Functions

• Execute HR operational tasks including reporting, compensation and benefits administration, and data corrections in HRIS following documented regional and country-specific processes.
• Process pay-impacting transactions in HRIS ensuring accuracy and compliance with global, regional, and country-specific procedures.
• Provide real-time support for escalated inquiries and transactions via case management tool.
• Liaise with HR, Digital, and Payroll colleagues to ensure timely resolution of inquiries.
• Provide feedback on procedures with a continuous improvement mindset.

Qualifications & Experience

• Third-level qualification in Business Administration, Human Resources, or a related field.
• At least 2 years of experience in HR Shared Services, HR Operations, or a centralized customer service environment.
• Proven ability to follow processes with high attention to detail; able to adjust to constantly changing priorities; organized with ability to meet project task deadlines in a fast-paced environment.
• Experience with a case management tool and Workday or comparable HCM system; MS Office (Excel and Word) preferred.
• Strong customer focus mindset and cross-cultural agility.
• Excellent verbal and written communication skills in English and Dutch required; ability to speak multiple languages is a plus.

The HR Associate strengthens first-line HR service delivery by taking, assessing, and resolving helpdesk calls, chats, and emails, guiding users through Workday transactions, and managing escalations to Centers of Expertise and external benefit providers. Success in the position means consistent SLA performance, accurate electronic personnel file maintenance, and continuously improved Tier 0 knowledge content for a multilingual shared services environment.

Accountabilities

• Take, assess, and resolve first-line calls, chats, and emails on the helpdesk; log all interactions in the call or case management system.
• Explain and apply HR policy and procedures to advise managers, employees, and HR teams on their queries.
• Provide guidance to users on Workday and the local intranet to process transactions and submit requests electronically.
• Understand scope of services and SLAs for customers; drive improvement in performance deliverables.
• Manage escalations and direct inquiries to Centers of Expertise, Shared Service Center Management, or external parties such as benefit providers.
• Maintain electronic employee personnel files; support additional HR data management tasks.
• Provide ongoing feedback and share learnings to maintain Tier 0 content and enable team members to update processes and build knowledge.
• Provide support in additional tower activities including data processing and file management tasks.

Knowledge Skills & Abilities

• Bachelor's Degree in HR or equivalent work experience.
• 2–3 years' experience in a call centre supporting operations in a multilingual environment.
• Prior experience in shared services and prior Workday experience.
• Strong data and time management skills; strong stakeholder management.
• Strong resilience to ambiguous environments.
• Bilingual or multilingual with English required; Spanish speaking preferable.

The HR Associate crafts entry-level operational and transactional HR support for business unit HR teams and internal customers, executing employee and organizational change transactions, annual process cycles, and routine system audits under direct supervision of HR Solutions management. Collaborating with HR Business Partners, Talent COE, and HR Technology stakeholders, the HR Associate maintains SLA-level accuracy and helps evaluate potential HRIS enhancements that improve the employee experience.

Operational Focus

• Provide transactional support for employee and organizational changes.
• Assist on HR operational issues with business unit HR teams and internal customers; assess, evaluate, and drive customer issues to resolution.
• Drive and support annual and ongoing processes in partnership with HRBP, Talent COE, and other internal stakeholders.
• Assist HR Technology on evaluating, debugging, and implementing potential system changes.
• Conduct routine data and system audits; interact with employees, HR Business Partners, and external vendors.
• Perform other duties as assigned under direct supervision of HR Solutions management.

Education & Experience

• 4-year degree in Human Resources or related field; 0–2 years of HR Generalist experience.
• Knowledge of federal, state, and local employment laws including EEO, ADA, and FMLA.
• Knowledge of business environment; energy services or corporate background is helpful.
• Experience and knowledge of Exelon's policies and programs.
• Proficient in Excel (formulas, functions, pivot tables), Word, Outlook, and PowerPoint.
• Strong customer service skills with ability to listen, organize, and deliver ongoing operational work.
• Attention to detail in a time-critical, service-oriented, and technical environment with demonstrated accountability.
• Ability to identify, quantify, and summarize issues.

The HR Associate designs end-to-end recruitment coordination for Deloitte by managing candidate interview scheduling, pre-onboarding processes including background and medical checks, and Recruitment COE tasks such as employer branding and sourcing channel management. The work directly supports hiring managers, partners, and key stakeholders by maintaining a responsive, relationship-driven candidate experience across the full recruitment lifecycle.

Key Responsibilities

• Work closely with Recruiters to manage end-to-end recruitment process and maintain relationships with key stakeholders.
• Engage with hiring managers, partners, and candidates to coordinate interview arrangements in a timely manner.
• Manage the pre-onboarding process including background checks, medical checks, and ongoing engagement with new hires.
• Handle candidate inquiries through hotline and emails as a contact point.
• Support Recruitment COE tasks including employer branding, sourcing channel management, and recruitment reports and analytics.

Qualifications & Experience

• Bachelor's degree or above.
• Previous experience in an administration or operations role from a commercial environment is required.
• HR or recruitment experience highly preferred.
• Proficiency in Microsoft Office.
• Strong team player with attention to detail and follow-through.
• Strong ability to multi-task and work in a fast-paced environment.
• Ability to build and maintain relationships within HR and the broader client base.
• Good communication skills in both English and Mandarin.

The HR Associate manages end-to-end employee lifecycle transactions in Eaton systems including new hires, pay changes, promotions, and global mobility support, ensuring all documents and approvals are accurate before processing. The work directly supports a compliant, optimized HR operation and an engaging employee experience underpinned by Eaton's investment in development, wellness, and career advancement.

Key Deliverables

• Process new hires, promotions, employee status changes, and other employee lifecycle events in Eaton systems.
• Process pay changes and HR documents including promotions, demotions, transfers, and ad hoc wage or salary changes.
• Schedule interviews; ensure all necessary documents and approvals are received and information is entered accurately.
• Resolve errors related to job or employee information; coordinate data entry into third-party systems where not automated.
• Answer employee queries on HR-related issues; arrange travel accommodations and process expense forms.
• Create HR process documentation; commit and deliver process improvements to keep processes optimized.
• Prepare reports and support the global mobility process.

Qualifications & Experience

• Bachelor's degree from an accredited institution.
• 0–5 years of HR experience.
• Basic to advanced Excel knowledge.
• Customer service orientation with problem-solving attitude and strong organizational skills.
• Attention to detail, accuracy, honesty, and ability to work in teams.
• Adaptable and flexible.
• Fluent communication skills in English via phone, email, and in person.

Benefits:

• Make work exciting, engaging and meaningful for you.
• Ensure health, wellness, safety and work-life balance for you.
• Invest in you for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through University.
• Offer career advancement opportunities for you.
• Value diversity, join our passionate team.

The HR Associate manages 201 personnel files, processes and audits timekeeping data from Etime to administer payroll accurately, and executes end-to-end recruitment activities including phone screening, Workday data entry, and participation in job fairs, reporting within the HR team at the Alabang, Muntinlupa City site. The work directly supports accurate payroll delivery and a steady pipeline of entry-level talent for the organization.

Activities

• Maintain 201 personnel files and distribute HR documents to associates as requested.
• Act as front-facing HR resource to associates for HR admin requirements.
• Process and audit timekeeping data from Etime including regular hours, overtime, differentials, holidays, PTO, and leaves to accurately administer payroll.
• Assist Sr. HR Associate in closing off the timekeeping system for report generation.
• Respond to associates via Salesforce on payroll-related inquiries; coordinate with support groups for technical issues.
• Conduct phone screening, front desk administration, candidate data entry into Workday, and interviews for entry-level positions.
• Administer language and online assessments; conduct job offers and handle background checks.
• Coordinate with internal stakeholders for recruitment requirements; participate in job fairs and offsite sourcing events.

Required Qualifications

• College graduate preferably in Psychology, Business Administration, or related course.
• Fresh graduate or with relevant work experience.
• Must possess analytical skills and customer focus.
• Good oral and written communication skills for business correspondence.
• Must be flexible with working schedules depending on business need.
• Requisition is open under local terms.

The HR Associate strengthens HR records management and government benefits processing for a Philippine-based organization, handling everything from 201 filing and ticket-based employee request processing to QA task support for the HR Manager. Reporting within the HR team, the HR Associate ensures confidential, timely, and detail-accurate service delivery across all HR record and benefits functions.

Work Activities

• Process government benefits applications of employees.
• Manage and maintain records from tracking to 201 filing.
• Assist in onboarding employees by providing necessary documentation and tools.
• Receive and process employee requests through the ticket system and maintain SLA compliance.
• Follow and help implement confidentiality of HR files; assist the HR manager with QA tasks.
• Perform any ad hoc tasks assigned in fulfillment of the HR Associate role.

Position Requirements

• Bachelor's degree in Psychology preferred; must have experience in Human Resources especially in managing records.
• Experience in processing government benefits preferred but not required.
• Knowledge of database software, email systems, office software, and basic Google Suites especially spreadsheet.
• Must be willing to work night shift and in-office
• Must be keen to details as the job requires extensive record management.

The HR Associate runs Core HR data processing and issue resolution for international IT and ITES companies, updating employee data in the HR system, interfacing with customers on compensation administration, and ensuring compliance with client standards. The work directly supports accurate, timely HR information delivery and a positive employee experience by resolving difficult customer service issues and driving process improvements across the team.

Job Functions

• Update and process employee data in the HR system to provide accurate and timely information to HR Services.
• Interface with customers to resolve questions and issues regarding compensation administration and processes.
• Provide data for internal business controls teams as required.
• Ensure compliance with the client's existing standards.
• Maintain good understanding of internal and external policies, procedures, regulations, and compliance related to HR; respond to employee queries.

Professional Experience

• Minimum 1–3 years in Core HR and Issue Resolution for international IT or ITES companies.
• Expertise and knowledge in Core HR-related processes excluding Recruitment.
• Good knowledge of MS Excel; ability to manage multiple, diverse priorities under time pressure.
• Good verbal and written English language skills with ability to communicate and resolve difficult customer service issues.
• Ability to troubleshoot and implement changes in processes; works well with internal customers and external suppliers.
• Attention to detail; strong team player with ability to positively influence others in problem solving and work process improvements.