Job Summary: 

• Maintains the Triage Board
• Assists with discharge coordination when necessary
• Collaborates with internal programs and staff to ensure appropriate handoff of care
• Documents client data according to policy under the direct supervision of the Clinical Nursing Supervisor
• Provides clerical support and coordinates communication to support the function of the Triage unit
• Demonstrates exceptional interpersonal skills, including telephone, electronic, and in-person communication
• Relays clear, concise information, uses courtesy and tact when related to clients, visitors, employees, and providers. 
• Escalates issues when appropriate, using established protocols and the chain of command.
• Attends and participates in unit/department meetings per unit policy and participates and required programs
• Participates in quality improvement studies and projects as directed.
• Creates and maintains a clean environment that is conducive to recovery

Skills on Resume: 

• Triage Management (Hard Skills)
• Discharge Coordination (Hard Skills)
• Internal Collaboration (Soft Skills)
• Data Documentation (Hard Skills)
• Clerical Support (Hard Skills)
• Interpersonal Communication (Soft Skills)
• Information Relay (Soft Skills)
• Quality Improvement (Soft Skills)

Job Summary: 

• Prepare medical records on admission, and maintain all active medical records in designated order. 
• Thin the active medical records regularly. 
• File medical records forms daily, and obtain a medical record
• Utilize working knowledge of the admissions computer program to update patient information. 
• Generate and prepare the required admission documents
• Maintain the security of all patient medical records and the security of the nurse's station and acute and ER areas.
• Ensure escort for discharged patients.
• Establish and maintain daily communication with the team and other departments. 
• Facilitate inter-department communication regarding transfers, admissions, and discharges. 
• Communicate effectively with patients and visitors.
• Assist in the preparation of the appropriate forms for lab and radiology tests. 

Skills on Resume: 

• Medical Record Management (Hard Skills)
• Record Filing (Hard Skills)
• Computer Program Usage (Hard Skills)
• Admission Documentation (Hard Skills)
• Patient Record Security (Hard Skills)
• Escort Coordination (Soft Skills)
• Team Communication (Soft Skills)
• Inter-department Communication (Soft Skills)

Job Summary: 

• Accurately performs order entry into the computer system.
• Schedules outpatient appointments and clinic times for secured medical patients.
• Assists physicians with clinic patients.
• Professionally answers the telephone and the patient call light system in a friendly and helpful manner.
• Record temperatures on refrigerators and warmers, and report discrepancies to the charge nurse.
• Chart vital signs and weights, note differences from the last entry, and report changes to the charge nurse.
• Monitors supplies, reports shortfalls to the supply person if he/she is not responsible for actual ordering.
• Compassionately speaks with patients’ family members, both on the phone and in person.
• Rapidly retrieves labs, consults, and reports from the printer and distributes them to the appropriate chart.
• Follows the established policies and procedures for critical lab values.
• Precisely follows consult procedures, ensuring consulting physicians are aware of the consult and patients’ names are added to the MD’s list.

Skills on Resume: 

• Order Entry (Hard Skills)
• Appointment Scheduling (Hard Skills)
• Patient Assistance (Soft Skills)
• Phone Communication (Soft Skills)
• Temperature Recording (Hard Skills)
• Vital Sign Charting (Hard Skills)
• Supply Monitoring (Soft Skills)
• Family Communication (Soft Skills)