Job Summary: 

• Works with clients, their support systems, and the healthcare team to create and manage HHP care plan
• Acts as a liaison between the client, healthcare team, and any outside resources to help the client follow the care plan
• Documents all encounters/appointments/phone calls regarding HHP patients with strong attention to detail
• Provides services where HHP clients live, seek care, or find the most easily accessible setting within safety guidelines
• Accompanies HHP patients to medical/social services appointments
• Connects HHP clients to other social services and supports that the client may need
• Advocates on behalf of members with health care and social services professionals
• Works with hospital staff on discharge plans
• Monitors treatment adherence and informs teams of any changes or lack of adherence
• Stay multi-tasked and meet requirements/deadlines while managing a caseload of several HHP clients
• Negotiates services and creates cost-effective long-term strategies for healthcare
• Contribute to creating a dynamic team environment that achieves positive outcomes

Skills on Resume: 

• Care Planning (Hard Skills)  
• Client Liaison (Soft Skills)  
• Detailed Documentation (Hard Skills)  
• Service Navigation (Hard Skills)  
• Patient Advocacy (Soft Skills)  
• Discharge Planning (Hard Skills)  
• Treatment Monitoring (Hard Skills)  
• Team Collaboration (Soft Skills)

Job Summary: 

• Conduct outbound calls to prospective patients using scripts to tell them about the clients' Health services and ask them to opt into programs, which are provided at no cost to them
• Conduct outbound calls to existing patients to gather any needed information
• Schedule in-home care management visits, telehealth meetings, physician office visits, dialysis center tours, group support sessions, and other appointments 
• Coordinate home visit schedules based on location and availability
• Contact physician offices and other providers by phone, fax and email to arrange patient appointments
• Coordinate the sharing of clinical information with the patient, including facilitating the secure transmission of that information
• Print, package and mail patient letters, postcards, flyers, educational materials, and any other documentation or materials that must be sent by mail to patients
• Field inbound calls with a positive attitude, building rapport and trust with patients
• Provide support and troubleshooting for patients who need assistance with biometric devices
• Enter data into Salesforce Health Cloud or any other system
• Assist District Managers in the creation, distribution and tracking of equipment and materials
• Support the client with any tasks required to deliver excellent personalized kidney care and perform all other duties 
• Utilizes verbal and numerical critical thinking skills to gather information, apply reasoning, and draw conclusions
• Manage case deadlines independently and present case findings to clients in quarterly meetings
• Participate in continuing education and training to strengthen skillset while following healthcare compliance

Skills on Resume: 

• Outbound Communication (Soft Skills)
• Patient Scheduling (Hard Skills)
• Appointment Coordination (Hard Skills)
• Clinical Information (Hard Skills)
• Inbound Support (Soft Skills)
• Data Entry (Hard Skills)
• Critical Thinking (Soft Skills)
• Case Management (Hard Skills)

Job Summary: 

• Follow up on patients recently discharged from the hospital or emergency department with a mental health diagnosis to schedule a follow-up visit
• Follow up on patients who recently received an internal referral from another PHS provider to the behavioral health department to schedule a visit and to an external provider to ensure the patient completed the visit
• Review upcoming provider schedules to ensure pre-scheduling assessments, insurance verification, medical records and provider resources are in place before the appointment
• Serve as a liaison between the behavioral health department and other PHS service lines and departments e.g., patient access, quality, revenue cycle, primary care, and specialty services
• Provide support to the behavioral health department at the direction of the Director of Integrated Care
• Prepares for and participates in supervision meetings and other meetings designated by the Director of Integrated Care
• Support a national healthcare organization by providing administrative support related to billing, insurance, and claims resolution
• Correspondence via email and phone to provide excellent customer service support within each interaction
• Interacts with major insurance companies and patients to provide resolution on claims
• Oversee payment of submitted invoices
• Evaluate patient invoices and claims for accuracy
• Provide medical care and healthcare management to individuals
• Keep open communication with the patient, physicians and other health care providers as well as employers, attorneys, etc.
• Develop plans, make recommendations and assist in the implementation of the client's rehabilitation progress goals

Skills on Resume: 

• Patient Follow-Up (Soft Skills)
• Schedule Coordination (Hard Skills)
• Insurance Verification (Hard Skills)
• Department Liaison (Soft Skills)
• Billing Support (Hard Skills)
• Claims Resolution (Hard Skills)
• Customer Service (Soft Skills)
• Care Planning (Hard Skills)

Job Summary: 

• Provide care coordination for a Women's Health population
• Collaborate with physicians along with other health care providers to assess, identify outcomes, plan, provide, and evaluate client services
• Focus on prevention, health promotion, maintenance, restoration and education
• Gathers comprehensive health data through client interviews and situation evaluation
• Analyzes assessment data, incorporating it into client problem/diagnosis identification
• Identifies expected outcomes derived from the assessment data and diagnosis and individualizes expected outcomes with the client and members of the health care team
• Works with the client to develop a plan of care that includes interventions and treatments designed to enhance the client's outcome
• Prescribes nursing orders or implements interventions or treatments for the plan of care
• Employs interventions and teaching to promote, restore, maintain and improve health and prevent illness and injury
• Identifies the need for additional care and makes referrals
• Continuously evaluates own nursing practice against professional practice standards and relevant statutes and regulations, and are accountable to the public and the profession for providing competent clinical care
• Acquires and maintains current knowledge and skills in the area of Women's Health
• Creates interdisciplinary relationships that are collaborative, proactive and client-focused, which facilitate and maximize client outcomes

Skills on Resume: 

• Care Coordination (Hard Skills)
• Clinical Collaboration (Soft Skills)
• Health Promotion (Hard Skills)
• Data Collection (Hard Skills)
• Outcome Planning (Hard Skills)
• Patient Education (Soft Skills)
• Nursing Assessment (Hard Skills)
• Interdisciplinary Relationships (Soft Skills)

Job Summary: 

• Lead Quality Management System - both local regulation and company requirements
• Maintain all legally required records and documents
• Lead local authority/certified third-party audit
• Maintain Quality Agreements with EMO/DC/EMB and other Intercompany
• Update based on local regulations and company requirements
• Create and implement SOPs and controls to consistently meet what is defined in dossiers and or registered 
• Plan and Lead EMO, Embellisher, WH, authority and NB audits, report the status to the region
• Actively participates in company-wide projects that impact controlled documentation
• Provide facilitation to the project members to ensure the timely completion of these documents
• Develop and maintain professional relationships with existing and new clients in assisted care, nursing homes, medical practices, hospitals, school districts and other professional organizations
• Utilize different platforms to generate new leads and build new relationships, which will build a field provider list and help fill all client needs
• Recruit, interview, and hire qualified healthcare professionals to help build the firm
• Work with senior leadership on various projects and display leadership in the office
• Initiate and support business development projects and initiatives
• Play an active role in being an important contributor to client success
• Ensure that the staffing service is running smoothly and client satisfaction is achieved

Skills on Resume: 

• Quality Management (Hard Skills)
• Audit Leadership (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Document Control (Hard Skills)
• Client Development (Soft Skills)
• Lead Generation (Soft Skills)
• Staff Recruitment (Hard Skills)
• Business Development (Soft Skills)

Job Summary: 

• Check Medical Administration Records daily for accuracy and administration of medications as ordered by a physician
• Assist with scheduling doctor appointments
• Provide communication to physicians and document orders received
• Assist with running routine and non-routine appointments
• Enter and scan appointments and labs into the medical record system
• Complete resident evaluation daily to ensure continuity of care
• Assist with checking in cycling monthly medications
• Check PRN and non-cycle medication regularly
• Complete Community Event Reports and update immunizations 
• Administer medications and complete monthly physical assessments
• Review medium and high T-Log documentation and provide intervention 
• Complete S-Comms to direct support staff related to medical care
• Submit input to monthly meetings
• Assist with completing domestic duties when an individual refuses, is unable, or does not complete the duties in a satisfactory manner
• Conduct Person Centered Training and assist as outlined in plans to include hygiene care, monitoring clothing care and use, meal planning, cooking, budgeting and shopping
• Assist with overseeing the staff schedule to ensure appropriate staffing or each shift

Skills on Resume: 

• Medication Administration (Hard Skills)
• Appointment Scheduling (Hard Skills)
• Medical Documentation (Hard Skills)
• Resident Evaluation (Hard Skills)
• Event Reporting (Hard Skills)
• Staff Training (Soft Skills)
• Care Monitoring (Hard Skills)
• Schedule Oversight (Soft Skills)

Job Summary: 

• Monitor the health and medical needs of core members according to state regulations
• Schedule medical and dental appointments and monitor follow-ups
• Complete physical core member assessments and direct appropriate follow-up
• Respond appropriately to all changes in health issues
• Monitor the implementation of recommendations
• Act as liaison between homes, doctors’ offices and pharmacies
• Coordinate and actively participate in the Quality Assurance Team and other strategic planning meetings
• Coordinate medical services for core members hospitalized
• Serve as an integral member of the discharge process
• Perform monthly reviews and monitor such as physician orders, MAR’s and prescription labels, medication errors
• Update all H&Ps, health maintenance forms, etc, for yearly physical exams
• Coordinate community participation in the annual Health Risk Screening process
• Assist in teaching Medication Administration, personal care, monitoring requirements, etc
• Fax medication orders to the pharmacy and write medication memos for homes
• Develop and maintain relationships with healthcare providers, pharmacists and family members to obtain optimum healthcare for the Core Members

Skills on Resume: 

• Health Monitoring (Hard Skills)
• Appointment Scheduling (Hard Skills)
• Medical Coordination (Hard Skills)
• Discharge Planning (Hard Skills)
• Quality Assurance (Hard Skills)
• Medication Teaching (Soft Skills)
• Provider Relations (Soft Skills)
• Health Screening (Hard Skills)