HEALTH UNIT COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: May 9, 2025 – The Health Unit Coordinator possesses clerical experience in healthcare settings with proficiency in basic medical terminology and medication transcription, along with foundational math and measurement skills. This position requires competency in Microsoft Windows, Microsoft Word, data entry, and patient record systems such as SMS, as well as the operation of standard office equipment. The coordinator also applies strong communication abilities to follow detailed instructions and maintain confidentiality in handling sensitive information.

Essential Hard and Soft Skills for a Standout Health Unit Coordinator Resume
  • Triage Management
  • Discharge Coordination
  • Data Documentation
  • Clerical Support
  • Medical Record Management
  • Record Filing
  • Computer Program Usage
  • Admission Documentation
  • Patient Record Security
  • Order Entry
  • Internal Collaboration
  • Interpersonal Communication
  • Information Relay
  • Quality Improvement
  • Escort Coordination
  • Team Communication
  • Inter-department Communication
  • Patient Assistance
  • Phone Communication
  • Family Communication

Summary of Health Unit Coordinator Knowledge and Qualifications on Resume

1. BS in Health Information Management with 2 years of Experience

  • Experience as a Health Unit Coordinator, Medical Secretary, or related role in a hospital setting
  • Excellent time management skills with a detail-oriented approach
  • Ability to prioritize and organize tasks in a fast-paced environment and handle high-stress situations.
  • Basic knowledge of medical terminology.
  • Ability to collect data and write reports, and correspondence with legible handwriting
  • Strong customer service skills and ability to deal with stakeholders with respect and courteously and positively.
  • Must have strong keyboarding skills. 
  • Skill in the use of computer applications to include the Microsoft Office applications Word and Outlook, and Electronic Health Record (EPIC)
  • Strong communication and telephone skills.
  • Ability to establish effective relationships with health care team members.
  • Proficiency with the written and spoken English language

2. BS in Nursing with 1 year of Experience

  • Knowledge of medical terminology
  • Demonstrated organizational skill and display of proper telephone etiquette
  • Ability to communicate with people tactfully
  • Ability to perform basic computer keyboarding with knowledge of Microsoft Office applications.
  • Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports, correspondence, or procedures, with legible handwriting
  • Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and to calculate figures and amounts
  • Ability to compute rate, ratio, and percent and to draw or interpret bar graphs to apply concepts of basic algebra and geometry.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

3. BS in Health Administration with 2 years of Experience

  • Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use)
  • Successful completion of the HUC post-secondary program, or HUC Certification
  • Working experience in a medical environment
  • Knowledge of basic medical terminology
  • Must have proficiency in computer skills
  • Working knowledge of EHR systems, EPIC
  • Outstanding customer service, interpersonal, and organizational skills
  • Adapts effectively to unpredictable situations within the patient care setting
  • Availability to work flexible hours, including days, evenings, nights, weekends, and holidays.
  • Maintains certifications/licensure per work unit requirements.
  • Must possess effective human relations and communication skills

4. BS in Medical Office Administration with 1 year of Experience

  • Clerical experience with experience in a health care setting, and experience transcribing medications
  • Basic medical terminology, competency in unit-specific medical terminology, must be demonstrated by the end of orientation.
  • Have basic math and measurements
  • Intermediate skills in the Microsoft Windows operating system, word processing (Microsoft Word), and data entry skills.
  • Experience using and Beginner to Intermediate skills in patient scheduling and/or patient records software, such as SMS
  • Basic medication transcription skills
  • Skill in the use of operating basic office equipment (e.g., copier, fax, calculator, multi-function telephone)
  • Good interpersonal and communication skills.
  • Understand and follow specific written and verbal instructions and procedures.
  • Maintain confidentiality of records and information.
Relevant Information
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