HEALTH SERVICES COORDINATOR RESUME EXAMPLE
Published: May 8, 2025 – The Health Services Coordinator develops and implements policies and procedures for patient navigation, service tracking, and cancer screening activities while ensuring compliance and timely delivery of care. This position provides technical assistance to local programs, monitors subcontractor performance, and manages data collection, reporting, and reimbursement processes. The coordinator also oversees eligibility verification and training related to the Medicaid BCCPTA, ensuring accurate enrollment and communication with healthcare providers and the public.

Tips for Health Services Coordinator Skills and Responsibilities on a Resume
1. Health Services Coordinator, Riverbend Health Solutions, Springfield, IL
Job Summary:
- Identify the science base that underlies heart disease and stroke prevention strategies by conducting evidence reviews.
- Identify best and promising practices through partner interviews and literature reviews.
- Develop dissemination products such as one-page overviews, 2-3-page reports, or 8-10-page guidance documents and disseminate findings to partners.
- Conduct partner interviews within the Office of Management and Budget (OMB) Paperwork Reduction Act (PRA) requirements.
- Support components of high-visibility projects that support the work of DHDSP.
- Develop presentations or coordinate speakers and presentations, develop presentations and coordinate speakers for key DHDSP meetings
- Develop website text that describes DHDSP initiatives, and write success stories, etc.
- Develop guides, manuals, or technical reports for partners and public health practitioners that translate known science and facilitate the adoption of identified strategies.
- Provide technical assistance to grantees or partners on at most 8 occasions.
- Present project updates or summaries at CDC briefings or presentations to CDC staff.
Skills on Resume:
- Evidence Review (Hard Skills)
- Partner Interviews (Soft Skills)
- Literature Review (Hard Skills)
- Dissemination Product Development (Hard Skills)
- Project Coordination (Soft Skills)
- Presentation Development (Hard Skills)
- Technical Writing (Hard Skills)
- Technical Assistance (Soft Skills)
2. Health Services Coordinator, Beacon Health Group, Toledo, OH
Job Summary:
- Develops, reviews, and leads implementation of policies and procedures related to patient navigation and service tracking activities.
- Ensures implementation of patient navigation, screening, and other service-related policies and procedures.
- Reviews and revises patient navigation, screening, and screening-related sections of the Breast and Cervical Cancer Early Detection Program (BCCEDP) resource manuals for program coordinators and healthcare providers.
- Provides expertise and input to the preparation of progress reports, surveys, project proposals, and budgets as related to patient navigation, tracking, and screening related portions of the BCCEDP.
- Serves as subject matter expert for the program’s patient navigation services and practices related to adequacy and timeliness of screening and diagnostic services.
- Evaluates, on an ongoing basis, outcomes related to patient navigation, screening, and other items for programmatic evaluation purposes.
- Maintains a current list of CPT Codes, ICD Codes, and reimbursement rates used for payment of healthcare providers for program services delivered to eligible participants.
- Participates in committees, task forces, and work groups as assigned or as approved by the supervisor.
- Prepares and provides presentations as requested and approved by the supervisor.
- Performs other duties as assigned, including assignments made in an emergency or disaster as mutually agreed upon by the employee and the employer.
Skills on Resume:
- Policy Development (Hard Skills)
- Patient Navigation (Hard Skills)
- Program Evaluation (Hard Skills)
- Report Preparation (Hard Skills)
- Subject Matter Expertise (Soft Skills)
- Healthcare Coding (Hard Skills)
- Committee Participation (Soft Skills)
- Presentation Skills (Soft Skills)
3. Health Services Coordinator, Maple Grove Community Health, Fargo, ND
Job Summary:
- Provides technical assistance to local programs and monitors subcontracted work in areas of patient navigation, screening, and data collection.
- Identifies contractor service-related performance issues that need attention, and develops and carries out response plans for guiding corrective actions.
- Reviews and approves reports submitted by contracted entities.
- Conducts site visits with contracted agencies.
- Plans and participates in regional meetings with contracted local programs.
- Reviews claim processing and reimbursement reports and disseminates reports to local programs.
- Provides pre-authorization to health care professionals for select breast and cervical cancer screening services with program participants.
- Reviews screening and diagnostic data submitted by contracted local programs monthly to identify and mitigate incomplete or unreported screening, diagnostic, or treatment results.
- Develops and disseminates reports monthly to facilitate completion of follow-up to screenings and diagnostic services and submission of complete and accurate data forms.
- Works with the program data manager to review and ensure accurate data for submission to the CDC.
Skills on Resume:
- Technical Assistance (Soft Skills)
- Contractor Performance Management (Hard Skills)
- Report Review (Hard Skills)
- Site Visits (Soft Skills)
- Meeting Participation (Soft Skills)
- Claim Processing (Hard Skills)
- Data Review (Hard Skills)
- Collaboration (Soft Skills)
4. Health Services Coordinator, Horizon Wellness Associates, Richmond, VA
Job Summary:
- Performs follow-up tracking and data collection with health care professionals
- Obtain information needed for program reporting or to assure service compliance and appropriate delivery of service results by engaged health care providers/facilities.
- Reviews and verifies applicant eligibility for the Iowa Medicaid Enterprise Breast and Cervical Cancer Prevention and Treatment Act Option (BCCPTA).
- Serves as a subject matter expert on the BCCPTA
- Maintains ongoing review of Iowa Law, guidance in IDPH manuals, and training materials used to train representatives on referral procedures for BCCPTA access and presumptive eligibility.
- Engages and trains entities as presumptive eligibility providers associated with enrollment with the BCCPTA.
- Answers questions from the public and referring organizations related to the BCCPTA.
- Updates and disseminates policies/procedures and communications related to the IDPH role in verifying eligibility for Iowa's Medicaid BCCPTA Option.
- Conducts monthly monitoring of BCCPTA-related data for applications approved, canceled, or denied.
- Communicates with qualified entities that enroll eligible persons into the BCCPTA through presumptive eligibility during verification of participant enrollment.
Skills on Resume:
- Data Collection (Hard Skills)
- Eligibility Verification (Hard Skills)
- Subject Matter Expertise (Soft Skills)
- Legal and Policy Review (Hard Skills)
- Training (Soft Skills)
- Public Communication (Soft Skills)
- Policy Dissemination (Hard Skills)
- Data Monitoring (Hard Skills)
Relevant Information