HEAD OF INFORMATION TECHNOLOGY SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Published: Apr 23, 2025 - The Head of Information Technology manages cloud infrastructure and datacenter operations to support large-scale, data-intensive SaaS environments. This role requires expertise in cloud architecture, virtualization, infrastructure management, and successful migration from traditional data centers to cloud platforms. The Head ensures system scalability, oversees project execution, and applies strategic thinking to optimize performance and resolve technical challenges.

Essential Hard and Soft Skills for a Head of Information Technology Resume
  • Technology Strategy
  • Infrastructure Management
  • Project Management
  • System Integration
  • Disaster Planning
  • Budget Management
  • Platform Management
  • Vendor Management
  • Software Development
  • Security Compliance
  • Team Leadership
  • Communication
  • Client Relations
  • Business Alignment
  • Stakeholder Liaison
  • Customer Service
  • Team Motivation
  • Service Reengineering
  • Cross-Communication
  • Process Alignment

Summary of Head of Information Technology Knowledge and Qualifications on Resume

1. BA in Information Technology with 4 years of Experience

  • Experience in Financial sectors related to hedge funds and other relevant types of organisations 
  • Experience within a high-performance environment
  • Prior experience in an environment of critical Infrastructure within a financial environment
  • Professional experience managing and delivering Global IT services and projects in a cloud-native, engineering-heavy technology environment
  • Experience managing managed service providers
  • Must be an experienced leader, able to guide teams and executives through complex data-driven decisions
  • Deep understanding of IT operations and business systems in the context of resilient business and technology processes
  • Work effectively across the business to influence and create client value
  • Understanding of successful team dynamics 
  • Passionate about collaborative problem solving and eager to solve challenging problems
  • Knowledge of architecture models and design principles and their application to consumer-facing online businesses

2. BA in Cybersecurity with 3 years of Experience

  • IT management experience in a multi-site environment
  • Must know to interface effectively at the highest level
  • Being capable of taking a hands-on approach to all aspects of IT delivery
  • Knowledge of relevant, up-to-date technology solutions applicable to a multi-site environment
  • Proven technical expertise in a broad range of IT Systems including Windows Desktop and Server Operating Systems, Ubuntu, MS Office, MS Exchange & Firewall/VLAN configuration
  • Good understanding of Data Protection and its implications for data security and risk management
  • Procurement, inventory and asset management of IT equipment experience as well as experience in the overall IT lifecycle
  • Understanding of emerging developments in IT and their application
  • Understanding of best practices and emerging threats in cybersecurity
  • Experience in server cloud migration

3. BA in Information Assurance with 7 years of Experience

  • Working experience in engineering/computer science 
  • Experience with implementing security compliance standards for IT systems such as SOX, ISO27000, NIST 800, ISO 31000, etc.
  • Familiarity with FINRA and SEC rules and regulations
  • Experience hiring, mentoring, coaching, and developing top IT talent
  • Sound knowledge and understanding of sports betting systems, business operations and processes
  • Working experience in the sports betting industry
  • Experience in various web technologies as well as working with content management systems (CMS), and creating online data models
  • Strong understanding of cloud concepts & technologies, computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
  • Excellent leadership and decision-making skills
  • Strong knowledge of project management principles 
  • Able to display flexibility to teams and adapt plan, approach and behavior to the different needs, cultures, and situations
  • Expertise in developing high–performing teams and empowering teams to act autonomously and holding them accountable

4. BA in IT Project Management with 6 years of Experience

  • Experience working in IT operations, supervising technology teams, and overseeing large information technology projects
  • Experience with agile, operational management, and people management
  • Experience with steering on output and very keen on details
  • Strong communication and interpersonal skills and the ability to interface with cross-functional leaders 
  • Proven experience in transformation programmes or the implementation of new infrastructure and operations, including SAP platform delivery
  • Significant experience at a senior level within a successful, results-oriented multi-channel IT environment gained within a manufacturing environment
  • General understanding of SAP platforms assembly, project cost management and financial
  • Proven ability to conceive, project manage and deliver complex projects
  • Customer-focused and experienced at dealing with customers/stakeholders nationally and internationally
  • Excellent written, verbal communication and presentation skills with the ability to develop positive professional relationships with senior management
  • BI experience including technical exposure (SQL and Data Warehouse design/ Architecture) and Data Analysis
  • Hands-on experience in delivering moves to Cloud services such as telephony and hosting

5. BA in Technology Management with 8 years of Experience

  • Experience in SaaS hosting or datacenter management for large data-intensive Software or services companies
  • Technical and hands-on Cloud expertise in being able to architect and lead transformation
  • Able to manage ongoing services on the Cloud - EC2 storage, cloud server management, Virtual Private Clouds, S3, Glacier, AWS native capabilities
  • Proven experience in managing a data center serving tens of thousands of revenue-generating customers
  • Proven experience leading successful migrations from the data center to the Cloud including the financial management of ongoing Cloud operations
  • Re-platforming experience from Solaris to Linux 
  • Sound and recent experience with sophisticated virtualization, monitoring, and management tools
  • Strong technology skills around fundamental infrastructure management – Linux and Windows administration, desktop/laptop support, and networking
  • Excellent analytical, problem-solving, and strategic thinking skills 
  • Experience working with data-intensive products and being able to scale these solutions with efficient compute and disk management
  • Experience working with ticketing systems
  • Strong project management skills to understand bottlenecks and challenges while determining and validating a plan to mitigate them
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