Published: Apr 25, 2025 - The Head of Facilities oversees the strategic management of energy efficiency, infrastructure development, and operational maintenance to align with organizational, financial, and regulatory objectives. This role manages internal teams and external vendors, coordinates procurement and construction activities, and ensures optimal performance of all building systems. The head also supports workforce planning, staff development, and continuous improvement to achieve cost, quality, and compliance targets.

Tips for Head of Facilities Skills and Responsibilities on a Resume
1. Head of Facilities, Crescent BioSolutions, Little Rock, AR
Job Summary:
- Translate Corporate Real Estate (CRE) global policies and guidelines into day-to-day operational services
- Provide effective and safe working environments for employees while balancing experience against economic and demand restrictions
- Conduct local cost/performance reporting and demand reviews, including building maintenance, replacement of infrastructure, new space demands and refurbishments
- Deliver RE/FM projects across ANZ, including acquisitions, leases, workplace, divestment and refurbishment
- Support the CRE Regional team/CRE Global in the successful delivery of RE/ FM Projects
- Management of contracted facilities service providers and archive management services
- Contracting of utility services and local, inter/intra and overseas transport, freight and courier Services
- Maintaining the contracting and management of point of sale, warehousing and distribution services
- Acting as the primary point of contact for RE and FM internal users, contractors, property managing agents, landlords and authorities
- Ensuring security and statutory maintenance compliance and local network for Suppliers and Contractors
- Invoice handling and approvals for RE and FM for all corporate sites
- Uphold property and Business Interruption Insurance reporting and claims across ANZ
- Drive the development and delivery of EHS trainings, identifying opportunities for improvement as C4T's needs evolve
- Respond to safety incidents (e.g., Safety Reports) by gathering information and escalating details upwards to the Senior Leadership Team
Skills on Resume:
- Policy Translation (Hard Skills)
- Facility Safety (Soft Skills)
- Cost Reporting (Hard Skills)
- Project Delivery (Hard Skills)
- Vendor Management (Hard Skills)
- Contract Handling (Hard Skills)
- Compliance Oversight (Hard Skills)
- Incident Response (Soft Skills)
2. Head of Facilities, Norwood Engineering Corp., Springfield, MA
Job Summary:
- Provide strategic direction and expertise to the FM team on all aspects of an efficient and modern Facilities Management service
- Building, leading and motivating the Facilities management team through a clear vision to deliver an excellent service
- Take the lead in implementing and managing systems and processes to ensure health and safety compliance across offices
- Identify opportunities for continuous service improvement
- Select, design and implement a suitable CAFM system that enables delivery of in best-in-class customer experience for all FM-related matters
- Oversee office projects including the review of the existing office portfolio, investment in new and existing offices to enable the delivery of the accommodation strategy
- Ensure the supply chain is robust and delivers the best value for money
- Management and oversight of the operational finance team, in conjunction with the senior legal cashier, of billing, direct costs, purchase ledger, and cash management
- Full ownership of Accounts with a drive to improve the visibility and quality of information including liaison with Accountants and Tax Advisors
- Develop and add value to the firm’s Management Information covering ABC (activity, billing, and cash), P&L performance, and Partner current accounts
- Detailed annual budgeting, dynamic forecasting, and longer-term scenario planning to support growth targets
- Conduct evaluations or reviews for various projects (e.g., onboarding of new equipment, ergonomics, etc.) and escalate roadblocks and/or concerns to the appropriate level
- Research best practices in sustainability, including benchmarking peer institutions and create a strategy for C4T sustainability goals and initiatives to achieve them
Skills on Resume:
- Strategic Leadership (Soft Skills)
- Team Motivation (Soft Skills)
- Safety Compliance (Hard Skills)
- Service Improvement (Soft Skills)
- System Implementation (Hard Skills)
- Project Oversight (Hard Skills)
- Budget Management (Hard Skills)
- Sustainability Strategy (Hard Skills)
3. Head of Facilities, Pine Ridge Laboratories, Fargo, ND
Job Summary:
- Provide a high-quality, customer-focused and efficient delivery of facilities services
- Ensure that these meet statutory and contractual requirements
- Be available to deal with out-of-hours decisions on reactive requests
- Ensure that the delivery of services by external contractors is monitored to ensure that high standards and value for money are achieved
- Encourage and develop a culture within the facilities services team at the QEQM Hospital of excellent customer service and promote a professional and caring image
- Provide customer-centered services, recognising the contribution of such services to the experience of patients and staff
- Represent together, Support Solutions when meeting with customers, stakeholders and the public to enhance reputation and foster a partnership approach to relationships
- Collaborate and strategize with leadership at all levels to set Facilities excellence strategies and annual goals
- Evaluates existing and new processes/practices
- Update compliance programs, associated procedures and create plans for the implementation of improvements
- Ensure compliance with governmental regulations by conducting assessments, audits, and inspections
- Identifying areas of risk or non-compliance and recommending solutions to the Senior Leadership Team
Skills on Resume:
- Service Delivery (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Reactive Support (Soft Skills)
- Contract Monitoring (Hard Skills)
- Customer Service (Soft Skills)
- Public Relations (Soft Skills)
- Strategic Planning (Soft Skills)
- Risk Assessment (Hard Skills)
4. Head of Facilities, Granite Mechanical Services, Dover, NH
Job Summary:
- Leading and developing the Site Lab/Workplace management team to create plans and goals
- Ensure cost-effective and on-time maintenance and upkeep of all laboratory and office areas and equipment
- Building maintenance and engineering, lab operations, EH&S, Security, Shipping and Receiving, Space Planning, and Real Estate and Construction
- Take responsibility for the Facilities budget, ensuring get the best value for money through close collaboration with the procurement/finance team
- Creating short- and long-term plans as well as business cases for capital investment
- Create and maintain crisis management and business continuity plans, working with the leadership at all levels to ensure everyone's clear on their role and there's adequate support
- Build strong relationships and work with landlords, partners and workplace vendors, such as Janitorial Services, EH&S including waste management, and security.
- Ensure site standards, design principles (e.g., flexible desking) are upheld and provide clean and safe spaces for teams to do their best work
- Work in partnership with the IT team to ensure opportunities for improving digital infrastructure are identified
- Provide the tools teams need to be the most effective in a flexible, hybrid working environment
- Maintain an understanding of future requirements to forecast and plan anticipated capacity growth
- Establishing a long-term real estate plan, leading lab and office moves, site moves, fit-outs and consolidations
- Identify initiatives and improvements to the workplace environment
- Work with employees to continuously improve the experience at work
- Build strong relationships with all leaders to pre-empt any issues that may arise, ensuring they are both consulted and informed
- Support on-site research with consumables, shipping/export, and equipment management programs
Skills on Resume:
- Team Leadership (Soft Skills)
- Facility Maintenance (Hard Skills)
- Space Planning (Hard Skills)
- Budget Oversight (Hard Skills)
- Continuity Planning (Hard Skills)
- Vendor Relations (Soft Skills)
- Digital Integration (Hard Skills)
- Workplace Experience (Soft Skills)
5. Head of Facilities, SierraTech Manufacturing, Reno, NV
Job Summary:
- Reviewing facilities supplier contract agreements and commercial terms and conditions
- Manage building and grounds maintenance
- Liaising with the IT department and other in-house or outsourced service providers
- Ensuring compliance with all Health and Safety legislation
- In collaboration with the VP of Studio Tour Development and the Senior Project Manager future growth of the facility
- Project management of small works and supervising and coordinating work of contractors where applicable
- Work with cross-functional colleagues to agree SLTs and ensure that work items are addressed in order of business priority
- Working with the VP of Studio Tour Development to understand budget and cost impacts
- Planning for future development in line with strategic business objectives
- Managing and leading change to ensure minimum disruption to core activities
- Supporting and planning a multi-disciplinary team of tradespersons including electricians, carpenters, plumbers and laborers
- Planning the best allocation and utilization of space and resources for new buildings, or reorganizing current premises
- Conduct regular inspections of the site and report agreed SLTs
- Communicate status to cross-functional colleagues
- Checks and formal audit of contractors have been completed satisfactorily and are following up on any deficiencies
Skills on Resume:
- Contract Review (Hard Skills)
- Maintenance Management (Hard Skills)
- Service Coordination (Soft Skills)
- Safety Compliance (Hard Skills)
- Project Planning (Hard Skills)
- Change Management (Soft Skills)
- Space Utilization (Hard Skills)
- Team Supervision (Soft Skills)
6. Head of Facilities, Harborstone Plastics LLC, Tacoma, WA
Job Summary:
- Ensure the site is secure, well presented and all services are available/operational at all times
- Develop and implement facility plans to support site growth and site expansion projects
- Lead and develop the Facilities team, driving improved standards and a continuous improvement culture
- Ensure all activities are completed safely to agreed standards and procedures
- Support the environmental development of the site
- Oversee processes to ensure the site satisfies all legislative, Customs and Excise and accreditation requirements
- Manage the Facilities budgets and contracts
- Establish a proven supplier base to support emergencies, contracted-out site work and projects
- Support site development projects, collaborating with the operational teams to agree on the scope of support and adapting services
- Maintain a strong relationship with the village and residents, supporting projects to maintain the local image
- Work with local businesses to maintain the site and local area infrastructure
- Report the performance of the Facilities operation
Skills on Resume:
- Site Security (Hard Skills)
- Facility Planning (Hard Skills)
- Team Development (Soft Skills)
- Safety Standards (Hard Skills)
- Environmental Support (Hard Skills)
- Regulatory Oversight (Hard Skills)
- Budget Management (Hard Skills)
- Stakeholder Relations (Soft Skills)
7. Head of Facilities, Red River Logistics, Shreveport, LA
Job Summary:
- Develop and manage financial plans and budgets for all building assets and commercial projects to minimise costs of ownership whilst exploiting other financial opportunities
- Develop and manage long-term maintenance capex programs, delivering on time and budget
- Site/Building asset owner adopting Arqiva asset management principles, with a view of minimising the cost of ownership whilst managing risk
- Manage internal and external communication and stakeholder engagement and interface with senior management on strategic issues
- Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement
- Responding appropriately to emergencies or urgent issues as they arise
- Calculating and comparing costs for required goods or services to achieve maximum value for money
- Ensuring the facility meets government regulations and environmental, health and safety requirements
- Ensure all provision of services meets and exceeds internal and external customer expectations, including cleanliness and standards of decoration and maintenance
- Promote and maintain a positive, dynamic and creative working environment, enabling all employees to realise their optimum potential and contribute fully
- Responsibility for H&S at work within the department and escalation of issues/referral to the H&S Manager
Skills on Resume:
- Financial Planning (Hard Skills)
- Capex Management (Hard Skills)
- Asset Ownership (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Performance Monitoring (Hard Skills)
- Emergency Response (Soft Skills)
- Cost Analysis (Hard Skills)
- Workplace Culture (Soft Skills)
8. Head of Facilities, Blue Haven Health Systems, Des Moines, IA
Job Summary:
- Effectively lead and manage the team, positively influencing the team across all service lines
- Manage the delivery of all facilities management services, driving a customer-focused approach
- Ensuring compliance with relevant security and operational instructions, legislation, contractual, company, QHSE and environmental standards
- Own the consolidating, submission and internal sign-off of the monthly contract KPI
- Develop a climate of innovation and continuous improvement so that the team is focused on adding value to the customer, contract and Mitie business
- Ensure effective management and control of all subcontracted facilities management services, including specialist services
- Ensure legislation is adhered to and contractual and security requirements are met in line with the agreed budget/cost
- Drive business growth and seek out project opportunities, ensuring all capital projects are delivered effectively, including minor works
- Promote diversity and inclusion in decisions regarding recruitment, promotion and developing the team
- Coach and support staff development to maximise staff performance, motivation and contribution
- Manage and monitor staff to ensure an effective FM service is delivered in line with contractual obligations and company standards
- Establish effective communications, ensuring that relevant information is processed and disseminated both accurately and to deadline
- Promote Health, Safety and Environmental commitment across the Centre to ensure it is embedded within the facilities management and requirements are met across the Centre
Skills on Resume:
- Team Leadership (Soft Skills)
- Service Delivery (Hard Skills)
- Regulatory Compliance (Hard Skills)
- KPI Management (Hard Skills)
- Innovation Culture (Soft Skills)
- Subcontract Oversight (Hard Skills)
- Project Execution (Hard Skills)
- Staff Development (Soft Skills)
9. Head of Facilities, Keystone Packaging Solutions, Allentown, PA
Job Summary:
- Leads by example and maintains responsibility for departmental adherence to company Health, Safety and Environmental policies
- Effective implementation of associated processes including the provision of equipment, training and information
- Responsible for and provides leadership of the department in the effective delivery of a total site facility and operational installations management, including health, safety and environmental services
- Support for achieving the overall company objectives including continuous improvement
- Develop, design and manage the implementation of plans to improve service levels, reduce costs and control all property/building, facilities and operational equipment risk management
- Create and maintain the services and infrastructure for an effective and efficient operation
- Provide direction and goal setting for the department whilst ensuring the provision of the necessary resources
- Training and individual team member skills development requirements are identified, planned and provided to deliver the objectives
- Takes an active role in identifying, promoting and supporting cross-functional business development initiatives in support of the overall company objectives
- Provides technical guidance and problem-solving skills regarding facility management, technical operations, health, safety and environmental requirements, ensuring compliance with all internal business processes
- Responsible for all aspects of departmental budget and cost controls, including P&L, in line with company processes and requirements
- Effective management and full accountability for the comprehensive delivery of a safe, fully compliant, high-quality facility infrastructure, technical operations, maintenance and HSE service across multiple sites
- Leads in the evaluation of all site services and business operations, installations and HS&E regulatory requirements
- Takes necessary decisions and appropriate actions with full problem-solving and corrective measures
- Leads in the review and improvements of facilities and technical operations standard operating procedures (SOPs)
- Approved codes of practice (ACoP) in line with facilities and equipment maintenance management best practice and legislation
Skills on Resume:
- Safety Leadership (Soft Skills)
- Process Implementation (Hard Skills)
- Facility Oversight (Hard Skills)
- Service Optimization (Hard Skills)
- Infrastructure Management (Hard Skills)
- Team Development (Soft Skills)
- Technical Guidance (Hard Skills)
- Cost Control (Hard Skills)
10. Head of Facilities, Midwest Precision Components, Madison, WI
Job Summary:
- Management of and overall responsibility for all site service suppliers, contractors and visitors including staffing requirements of the main reception
- Management responsibility for 24-hour site security including provision for resources, emergency planning and liaison with emergency services
- Full responsibility for all on-site fire management systems, including certification and liaison with local fire emergency agencies
- Management of HSE Officer and chair site safety and environmental committees
- Setting clear and defined facilities and HSE objectives, KPI and targets for continuous improvement and in line with local and corporate standards
- Ensure permits for work compliance by local health & safety arrangements to all contractors and subcontractors working on site
- Manage the training and development requirements for all facilities, HSE and technical equipment operations to ensure all company and legislative training requirements are met
- Prepare and manage the facilities and technical equipment budget in line with agreed corporate and localised annual budgets
- Support and manage capital expenditure for buildings, infrastructure, and technical operations hardware installations
- Manage all site infrastructure and building improvement projects, making sure building control & CDM regulations are always adhered to
- Manage all space planning and office utilisation allocation, housekeeping and other environmental issues in line with Health & Safety at Work guidelines and policies
- Manage responsibility for achieving ISO 14000 & 45000 compliance in addition to any further/new HSE or environmental certification requirements
- Manage responsible for the administration of company pool vehicles, including passenger cars and light commercial vehicles
- Manage responsibility for the provision of site-wide administration resources, including all aspects of staffing, recruitment, training, workload distribution and management
- Responsible for the management of Archive Storage control for HS & Environmental records for multiple sites
Skills on Resume:
- Supplier Management (Hard Skills)
- Security Oversight (Hard Skills)
- Fire Safety (Hard Skills)
- HSE Leadership (Soft Skills)
- Compliance Monitoring (Hard Skills)
- Training Management (Soft Skills)
- Budget Planning (Hard Skills)
- Space Allocation (Hard Skills)
11. Head of Facilities, Prairie View Industries, Lincoln, NE
Job Summary:
- Directs, leads and coaches the team’s activities within housekeeping, grounds and maintenance as a combined facilities team to ensure all areas of responsibility are covered
- Takes ownership of the Facilities departments, monitoring consistent delivery of a quality Warner experience in line with the Warner Brand Standards and continually looking and learning to develop the department
- Confidently deals with guest concerns with the ability to resolve problems, showing empathy and understanding, continually looking to improvise with opportunities guests provide
- Monitors guest insights, using feedback to drive a culture of improvement
- Effectively projects for guest demand, monitors resources and services and is proactive in arranging appropriate resources/support to ensure the guest experience is not affected
- Create an environment where Facilities leaders are encouraged to never stop looking and learning to perform at their best
- Continually provide feedback and coaching to leaders, conducts regular Coffee Chats and reviews
- Nurtures a high-performance culture where everyone’s contributions are recognised, where talent thrives and where rewarding careers are built
- Taking ownership and management of pre-agreed spend budgets
- Manages the venue revenue against budgets, optimising opportunities to deliver higher growth
Skills on Resume:
- Team Coaching (Soft Skills)
- Service Ownership (Hard Skills)
- Guest Relations (Soft Skills)
- Feedback Utilization (Hard Skills)
- Resource Planning (Hard Skills)
- Leadership Development (Soft Skills)
- Performance Culture (Soft Skills)
- Revenue Management (Hard Skills)
12. Head of Facilities, Westgate AgriTech, Lubbock, TX
Job Summary:
- Leadership and management of the Facilities team that are responsible for infrastructure, maintenance and delivery of projects to support the Chelmsford businesses
- Drive culture, values and behaviour consistent with building an "" exceptional"" team
- Identify and execute best practices within the business to support the continuous development of the global knowledge base
- Ensure that Teledyne e2v complies with all relevant statutory regulations, policies and controls
- Ensure the operational safety of the Facilities team and those impacted by their activities
- Ensure that all facility assets are identified, managed and under configuration control
- Undertaking the necessary Planned Preventative Maintenance (PPM) and Reactive Maintenance of HV (11kV) and LV networks, HVAC, piping and buildings
- Plan and undertake plant shutdowns to minimise the impact on the site's business
- Manage Maintenance Sub-contractors, ensuring all parties operate in a compliant HS&E manner and in line with the Teledyne e2v rules and regulations
- Manage Subcontract services such as Cleaning, Catering, Vending and Gardening
- Deliver an exceptional service to the Business Units in support of new building/infrastructure projects
- Ensure compliance with statutory regulations (i.e., CDM regulations) and the application of Lifecycle Management techniques to review with key stakeholders
- Ensure Value for Money from the FM supply chain in close partnership with the Procurement team
- Ensure the successful delivery of the facility maintenance budget
- Identifying future upgrade/investment needs to meet the ongoing needs of the business
- Deputise for the VP of Programmes and Services
Skills on Resume:
- Team Leadership (Soft Skills)
- Regulatory Compliance (Hard Skills)
- Asset Management (Hard Skills)
- Maintenance Planning (Hard Skills)
- Subcontract Oversight (Hard Skills)
- Project Delivery (Hard Skills)
- Budget Execution (Hard Skills)
- Business Support (Soft Skills)
13. Head of Facilities, Timberline Woodworks Inc., Missoula, MT
Job Summary:
- Creating comparison analyses to determine the most cost-effective energy form and developing proposals about this to reduce energy costs
- Holding discussions with internal and external departments to clarify issues relating to the area of responsibility
- Managing construction projects and managing internal project teams including external suppliers
- Creating performance specifications, bills of quantities, and scheduling and cost plans
- Maintaining and monitoring the building, system technology and properties, as well as commissioning and coordinating external companies
- Being involved in handling the procurement of new systems and spare parts, as well as maintenance for the supply facilities mentioned above, in collaboration with other organizational units
- Deploying employees within their area of responsibility according to their qualifications
- Providing specific motivating guidance and support for employees in the fulfillment of their tasks
- Arranging and/or implementing staff-related measures, such as the evaluation of employees and their further education and support (personnel development tasks)
- Playing an active part in personnel decisions, such as employing new staff, releasing, transferring or regrouping employees, carrying out disciplinary measures related to employment law, etc.
- Cost-conscious handling and supporting of improvement processes, ensuring the achievement of cost, deadline and quality targets
- Derive from the company and department targets
- Monitor adherence to legal, tariff and company regulations
Skills on Resume:
- Energy Analysis (Hard Skills)
- Project Management (Hard Skills)
- Spec Creation (Hard Skills)
- System Monitoring (Hard Skills)
- Procurement Support (Hard Skills)
- Staff Deployment (Soft Skills)
- Talent Development (Soft Skills)
- Regulation Monitoring (Hard Skills)