GLOBAL QUALITY DIRECTOR RESUME EXAMPLE
Published: Apr 18, 2025 - The Global Quality Director ensures effective use of quality expertise, ISO9001 compliance, and global system implementation. This role drives a customer-focused mindset through root cause analysis and integrated quality practices. The director builds a strong quality culture by promoting knowledge transfer and continuous improvement.

Tips for Global Quality Director Skills and Responsibilities on a Resume
1. Global Quality Director, Novalex Components, Greenville, SC
Job Summary:
- Communicate at all levels within Quality as well as cross-functionally with departments such as Engineering, Manufacturing, Operations, and Product Management
- Support new product development through design verification and validation activities
- Support maintenance of existing products including but not limited to design changes, process changes, and remediation
- Provide quality assurance expertise/direction/support in the manufacture of new and existing products
- Work closely with the Engineering team to troubleshoot, communicate, and process problems
- Ensure that root cause analyses and corrective actions are appropriate and are fully implemented
- Ensure that new product development meets all required standards and product requirements
- Responsible for improvement and strict adherence to the existing quality program ISO9001/14001
- Obtaining and maintaining a unified, global ISO certification, including management of the 3rd party accreditation process, covering all business operations
- Develop and implement a governance process overseeing the application, renewal, and/or divestment of all external certifications at all levels of the organization
- Development and maintenance of global quality management processes and procedures
Skills on Resume:
- Cross-Communication (Soft Skills)
- Design Validation (Hard Skills)
- Product Maintenance (Hard Skills)
- Quality Assurance (Hard Skills)
- Problem Solving (Soft Skills)
- Root Analysis (Hard Skills)
- Standards Compliance (Hard Skills)
- ISO Management (Hard Skills)
2. Global Quality Director, Trinova Medical Solutions, Chandler, AZ
Job Summary:
- Prepare, review, and distribute of global quality performance/reporting
- Review and assessment of certifications and proficiency of quality personnel throughout the organization
- Sharing outputs and lessons from audits and driving closeout of related action items
- Ensure all business operations, including all enabling functions, develop and maintain documented processes and procedures
- Said processes must comprehensively address data acquisition, retention, and re-use
- Develop and maintain knowledge management processes and procedures
- Assurance of quality program implementation throughout the organization, including completion of related internal audits
- Prompt action or resolution of any non-conformances or surveillance reports
- Development of Knowledge Management architecture and processes
- Support, and where required, integrate relevant management testing to support statutory compliance obligations
- Support the application for, and retention of, professional accreditations associated with the Services provided by the company
- Collaborate with Technology (IT) to develop, implement and maintain a QMS that facilitates the adoption of the quality system and drives improved performance and client experience
- Develop, implement and maintain a system that facilitates the adoption of knowledge management and drives improved collaboration and knowledge sharing
Skills on Resume:
- Quality Reporting (Hard Skills)
- Audit Closure (Hard Skills)
- Process Documentation (Hard Skills)
- Data Management (Hard Skills)
- Internal Auditing (Hard Skills)
- Issue Resolution (Soft Skills)
- Knowledge Sharing (Soft Skills)
- QMS Implementation (Hard Skills)
3. Global Quality Director, Vexlar Industrial Systems, Rockford, IL
Job Summary:
- Drive a customer-first culture where the organization focuses on delivering a quality product on time to our customers
- Support multiple regions to address customer issues, performance metrics, and improvement projects
- Provide leadership and management for the quality function and sustain the quality culture
- Manage a global team of approximately regional quality managers with multiple sites reporting up through them
- Lead key quality initiatives to ensure the team is meeting or exceeding expectations
- Ensuring that all locations are meeting the current standards, processes, and procedures
- Develop a team comprised of 60% promotable and 40% discipline experts. Succession and development plans must directly link to this target
- Ensure standard Work for quality leaders is in place and executed
- Utilize quality process assessments to set performance improvement targets for each team member and manufacturing facility
- Establish relationships with key customer accounts to ensure a complete understanding of current and future needs
- Ensure customer complaints have rigorous root cause and corrective/preventative actions completed via monitoring % repeats for trends
- Follow-up to validate that the identified best practices from across the company are implemented in each plant
- Actively participates and manages regional projects to ensure each location is supported and drives quality improvement projects.
- Develop, improve, ensure adherence, and continuous improvement of the regional COPQ results
Skills on Resume:
- Customer Focus (Soft Skills)
- Regional Support (Hard Skills)
- Team Leadership (Soft Skills)
- Quality Standards (Hard Skills)
- Succession Planning (Soft Skills)
- Process Assessment (Hard Skills)
- Client Relations (Soft Skills)
- COPQ Reduction (Hard Skills)
4. Global Quality Director, Orgent Biotechnologies, Irvine, CA
Job Summary:
- Maximise the utilisation of our Quality-related expertise across the group, leveraging the bench-strength of the entire Quality community
- Ensure a customer-focused right-first-time approach with robust root cause analysis and a solutions-focused approach to systematic and disciplined improvement, to improve BBRG’s product quality culture
- Actively support the effective roll-out of Quality ABC initiatives and introduction of MES in our plants, to drive down quality-related issues and embed quality into all ways of working
- Maintain all relevant plant accreditation, ensuring ISO9001 compliance at 100% across all plants, whilst working towards full alignment with Bekaert corporate certification and consistency of reporting
- Cascade lessons learnt and ensure knowledge transfer with special focus on product robustness initiatives to surpass our customers' ever-increasing expectations
- Develop a culture of robust quality offerings versus manufacturing capability in line with our product portfolio
- Drive resolution to high-value / high-profile complaints throughout the BBRG group
- Own and actively participate in the multi-functional ‘white alert’ process that addresses complaints associated with safety, financial or reputational damage to the company
- Responsible for the ongoing improvement, best practice sharing, and global quality system implementations
- Support the supply chain in the quality needs for IDP projects
- Responsible for global quality complaints related to global raw materials, products, and equipment
- Investigate, CAPA, root cause determination, corrective action implementation, and follow-up to ensure successful mitigation
- Aid, train, and ensure regional and plant quality leaders are applying best practices, continually improving quality systems, and adhering to global requirements
- Manage, engage and develop the Global Quality Team
Skills on Resume:
- Quality Expertise (Hard Skills)
- Root Analysis (Hard Skills)
- MES Integration (Hard Skills)
- ISO Compliance (Hard Skills)
- Knowledge Transfer (Soft Skills)
- Complaint Resolution (Soft Skills)
- CAPA Execution (Hard Skills)
- Team Development (Soft Skills)