GLOBAL QUALITY DIRECTOR RESUME EXAMPLE

Published: Apr 18, 2025 - The Global Quality Director ensures effective use of quality expertise, ISO9001 compliance, and global system implementation. This role drives a customer-focused mindset through root cause analysis and integrated quality practices. The director builds a strong quality culture by promoting knowledge transfer and continuous improvement.

Tips for Global Quality Director Skills and Responsibilities on a Resume

1. Global Quality Director, Novalex Components, Greenville, SC

Job Summary: 

  • Communicate at all levels within Quality as well as cross-functionally with departments such as Engineering, Manufacturing, Operations, and Product Management
  • Support new product development through design verification and validation activities
  • Support maintenance of existing products including but not limited to design changes, process changes, and remediation
  • Provide quality assurance expertise/direction/support in the manufacture of new and existing products
  • Work closely with the Engineering team to troubleshoot, communicate, and process problems
  • Ensure that root cause analyses and corrective actions are appropriate and are fully implemented
  • Ensure that new product development meets all required standards and product requirements
  • Responsible for improvement and strict adherence to the existing quality program ISO9001/14001
  • Obtaining and maintaining a unified, global ISO certification, including management of the 3rd party accreditation process, covering all business operations
  • Develop and implement a governance process overseeing the application, renewal, and/or divestment of all external certifications at all levels of the organization
  • Development and maintenance of global quality management processes and procedures


Skills on Resume: 

  • Cross-Communication (Soft Skills)  
  • Design Validation (Hard Skills)  
  • Product Maintenance (Hard Skills)  
  • Quality Assurance (Hard Skills)  
  • Problem Solving (Soft Skills)  
  • Root Analysis (Hard Skills)  
  • Standards Compliance (Hard Skills)  
  • ISO Management (Hard Skills)

2. Global Quality Director, Trinova Medical Solutions, Chandler, AZ

Job Summary: 

  • Prepare, review, and distribute of global quality performance/reporting
  • Review and assessment of certifications and proficiency of quality personnel throughout the organization
  • Sharing outputs and lessons from audits and driving closeout of related action items
  • Ensure all business operations, including all enabling functions, develop and maintain documented processes and procedures
  • Said processes must comprehensively address data acquisition, retention, and re-use
  • Develop and maintain knowledge management processes and procedures
  • Assurance of quality program implementation throughout the organization, including completion of related internal audits
  • Prompt action or resolution of any non-conformances or surveillance reports
  • Development of Knowledge Management architecture and processes
  • Support, and where required, integrate relevant management testing to support statutory compliance obligations
  • Support the application for, and retention of, professional accreditations associated with the Services provided by the company
  • Collaborate with Technology (IT) to develop, implement and maintain a QMS that facilitates the adoption of the quality system and drives improved performance and client experience
  • Develop, implement and maintain a system that facilitates the adoption of knowledge management and drives improved collaboration and knowledge sharing


Skills on Resume: 

  • Quality Reporting (Hard Skills)  
  • Audit Closure (Hard Skills)  
  • Process Documentation (Hard Skills)  
  • Data Management (Hard Skills)  
  • Internal Auditing (Hard Skills)  
  • Issue Resolution (Soft Skills)  
  • Knowledge Sharing (Soft Skills)  
  • QMS Implementation (Hard Skills)

3. Global Quality Director, Vexlar Industrial Systems, Rockford, IL

Job Summary: 

  • Drive a customer-first culture where the organization focuses on delivering a quality product on time to our customers
  • Support multiple regions to address customer issues, performance metrics, and improvement projects
  • Provide leadership and management for the quality function and sustain the quality culture
  • Manage a global team of approximately regional quality managers with multiple sites reporting up through them
  • Lead key quality initiatives to ensure the team is meeting or exceeding expectations
  • Ensuring that all locations are meeting the current standards, processes, and procedures
  • Develop a team comprised of 60% promotable and 40% discipline experts. Succession and development plans must directly link to this target
  • Ensure standard Work for quality leaders is in place and executed
  • Utilize quality process assessments to set performance improvement targets for each team member and manufacturing facility
  • Establish relationships with key customer accounts to ensure a complete understanding of current and future needs
  • Ensure customer complaints have rigorous root cause and corrective/preventative actions completed via monitoring % repeats for trends
  • Follow-up to validate that the identified best practices from across the company are implemented in each plant
  • Actively participates and manages regional projects to ensure each location is supported and drives quality improvement projects.
  • Develop, improve, ensure adherence, and continuous improvement of the regional COPQ results


Skills on Resume: 

  • Customer Focus (Soft Skills)  
  • Regional Support (Hard Skills)  
  • Team Leadership (Soft Skills)  
  • Quality Standards (Hard Skills)  
  • Succession Planning (Soft Skills)  
  • Process Assessment (Hard Skills)  
  • Client Relations (Soft Skills)  
  • COPQ Reduction (Hard Skills)

4. Global Quality Director, Orgent Biotechnologies, Irvine, CA

Job Summary: 

  • Maximise the utilisation of our Quality-related expertise across the group, leveraging the bench-strength of the entire Quality community
  • Ensure a customer-focused right-first-time approach with robust root cause analysis and a solutions-focused approach to systematic and disciplined improvement, to improve BBRG’s product quality culture
  • Actively support the effective roll-out of Quality ABC initiatives and introduction of MES in our plants, to drive down quality-related issues and embed quality into all ways of working
  • Maintain all relevant plant accreditation, ensuring ISO9001 compliance at 100% across all plants, whilst working towards full alignment with Bekaert corporate certification and consistency of reporting
  • Cascade lessons learnt and ensure knowledge transfer with special focus on product robustness initiatives to surpass our customers' ever-increasing expectations
  • Develop a culture of robust quality offerings versus manufacturing capability in line with our product portfolio
  • Drive resolution to high-value / high-profile complaints throughout the BBRG group
  • Own and actively participate in the multi-functional ‘white alert’ process that addresses complaints associated with safety, financial or reputational damage to the company
  • Responsible for the ongoing improvement, best practice sharing, and global quality system implementations
  • Support the supply chain in the quality needs for IDP projects
  • Responsible for global quality complaints related to global raw materials, products, and equipment
  • Investigate, CAPA, root cause determination, corrective action implementation, and follow-up to ensure successful mitigation
  • Aid, train, and ensure regional and plant quality leaders are applying best practices, continually improving quality systems, and adhering to global requirements
  • Manage, engage and develop the Global Quality Team


Skills on Resume: 

  • Quality Expertise (Hard Skills)  
  • Root Analysis (Hard Skills)  
  • MES Integration (Hard Skills)  
  • ISO Compliance (Hard Skills)  
  • Knowledge Transfer (Soft Skills)  
  • Complaint Resolution (Soft Skills)  
  • CAPA Execution (Hard Skills)  
  • Team Development (Soft Skills)