Job Summary: 

• Define what success looks like for Q’s product quality program on a global platform
• Communicate to stakeholders what success will look like and instill this in the team
• Lead communication of the quality assurance plan to internal and external stakeholders
• Establish and implement a unified QMS to achieve business results
• Identify existing pieces to retain and new pieces to implement
• Create expectation and accountability within the system
• Oversee the administration of the QMS, including certification, documentation, and quality control
• Coordinate and report QMS performance data monthly, prepare and present management reviews periodically
• Lead the creation and refinement of CAPA-related tools and processes
• Ensure the CAPA program and associated tools are trained, used, and effective
• Lead the creation of and oversee the program for ongoing gathering and analysis of product quality and field performance data

Skills on Resume: 

• Quality Strategy (Soft Skills)  
• Stakeholder Communication (Soft Skills)  
• QMS Implementation (Hard Skills)  
• System Accountability (Soft Skills)  
• CAPA Management (Hard Skills)  
• Performance Reporting (Hard Skills)  
• Data Analysis (Hard Skills)  
• Team Leadership (Soft Skills)

Job Summary: 

• Communicate key findings and trends to senior management and key stakeholders
• Use supplier and product performance data to initiate CAPA projects
• Take a proactive approach to all things quality
• Collaborate with a cross-functional team to ensure all products have quality standards in place that allow the product quality team to successfully perform its operations
• Ensure quality and inspection standards are known to and adopted by all relevant parties
• Develops a process to ensure testing and compliance program requirements are communicated to suppliers
• Create and oversee testing and compliance program audits
• Lead cross-functional team to assess capabilities and developmental needs of suppliers’ product quality, testing, and regulatory compliance programs, using appropriate tools such as: supplier self-assessments, on-site audits, corrective action plans
• Work with supply chain leadership to assess new suppliers’ capabilities during the supplier selection process
• Lead cross-functional team to ensure suppliers develop their systems and processes to eliminate quality issues, lower costs, shorten lead time, and increase capacity

Skills on Resume: 

• Trend Communication (Soft Skills)  
• CAPA Initiation (Hard Skills)  
• Quality Focus (Soft Skills)  
• Cross Collaboration (Soft Skills)  
• Standard Adoption (Soft Skills)  
• Compliance Communication (Hard Skills)  
• Audit Oversight (Hard Skills)  
• Supplier Assessment (Hard Skills)

Job Summary: 

• Represent the quality function in the Consumer Experience Task Force to capture and document the playing experience with grips
• Collaborate with the Marketing and New Product Development teams to develop clear, measurable quality standards for the Golf Pride brand focused on the player experience
• Develop testing methodologies that ensure we meet player expectations for quality (cosmetic, durability, performance, etc.) and integrate those protocols into both product development and manufacturing processes
• Act as the primary point of contact for customer quality issues
• Drive robust and sustainable corrective actions to closure to the customer's satisfaction
• Serve as Golf Pride's liaison with the USGA for product testing and ensure compliance for all new products and standards before production
• Lead Golf Pride’s response to counterfeiting by evaluating suspect products and partnering with Legal to address vendors found to be selling non-authentic grips
• Lead the development and deployment of the Quality strategy for Golf Pride to maintain brand standards across all channels
• Develop and implement a Quality functional organizational structure capable of delivering on short- and long-term quality objectives
• Maintain global alignment between internal labs in Pinehurst, Taiwan, and Thailand to ensure uniform test results from any Golf Pride lab
• Prepare and execute the annual capital budget for laboratory alignment
• Build a competency of structured problem solving throughout the organization, leveraging appropriate tools based on the situation (DMAIC, 6-sigma, etc.)

Skills on Resume: 

• Customer Liaison (Soft Skills)  
• Standard Development (Hard Skills)  
• Testing Methodology (Hard Skills)  
• Corrective Actions (Hard Skills)  
• Compliance Assurance (Hard Skills)  
• Counterfeit Response (Soft Skills)  
• Strategy Deployment (Soft Skills)  
• Problem Solving (Hard Skills)

Job Summary: 

• Manage the development, implementation, and use of the Balanced Scorecard tool for reporting and driving improvement of quality metrics to all levels of the organization (Plant and Division)
• Manage key quality-related operational metrics (DPPM/RPPM/CONC)
• Lead periodical reviews with plant and division teams to evaluate results and establish action plans to close the gaps in performance
• Lead quarterly Quality functional reviews with a specific focus on EQS self-assessment effectiveness and maturity, corrective and preventive actions, and timely closure of actions
• Own the Quality Alert and Escape Management process for the Division
• Ensure timely escalation and communication of customer quality escapes and work with Group, Plant Quality, and Supplier Development colleagues to ensure appropriate containment, root cause, and corrective actions are undertaken with urgency
• Accountable for the Global Quality Team’s employee performance
• Supervises team of direct reports at Q-Central, providing vision, direction, feedback, and development
• Reviews team performance and sets goals and associated timelines
• Provides indirect supervision of and direction to Q’s international product quality teams
• Collaborates closely with Regional Quality Assurance Manager(s)
• Incorporates feedback from the global quality assurance team to set goals, create the vision, and assess the supply chain’s quality assurance program’s effectiveness

Skills on Resume: 

• Scorecard Management (Hard Skills)  
• Metric Tracking (Hard Skills)  
• Performance Reviews (Soft Skills)  
• Alert Oversight (Hard Skills)  
• Issue Escalation (Soft Skills)  
• Team Supervision (Soft Skills)  
• Goal Setting (Soft Skills)  
• Cross Collaboration (Soft Skills)

Job Summary:

• Perform all activities with safety as the top priority
• Guide safety to less-experienced associates
• Embrace and champion the safety vision, SHE initiatives, and programs
• Conduct work activities and demonstrate leadership behavior consistent with Buckman 4.0
• Use process expertise to ensure facility and personal adherence to regulatory, company policies, and good manufacturing practices
• Provides direct vision and functional strategy, direction/policy from a Quality Assurance perspective, globally aligned with Customer focus
• Troubleshooting and quality tools to effectively resolve the root cause and take corrective actions
• Maintains robust audit and quality oversight plans, contributes to the QA strategy and, through collaboration with stakeholders and, with senior management, refines and adjusts strategies and plans
• Identifies areas of greatest risk, through intelligence gathering, to proactively and accurately address and complete risk-based QA assessments and influence the implementation of robust mitigation strategies
• Partners with internal stakeholders to ensure quality, compliance, customer satisfaction, safety and continuous improvement 

Skills on Resume: 

• Safety Leadership (Soft Skills)  
• Regulatory Compliance (Hard Skills)  
• QA Strategy (Soft Skills)  
• Root Cause (Hard Skills)  
• Audit Planning (Hard Skills)  
• Risk Assessment (Hard Skills)  
• Stakeholder Partnership (Soft Skills)  
• Continuous Improvement (Soft Skills)

Job Summary: 

• Supports internal and external audit activities as subject matter expert for product complaints, effective CAPA investigations and dispositions, and non-conforming material processes
• Develops and drives the standardization of methodologies across a global network 
• Develops and enhances QA procedures, guidance documents and audit tools to ensure consistent global QA practices
• Ensures rapid communication of QA issues including potential misconduct or issues of significant deviation within projects/products, to appropriate leaders and colleagues
• Provides inspection management support 
• Manage personnel or assist with the management of personnel and planning functional group activities to achieve functional area and/or departmental objectives
• Provides guidance and collaborates with QA Specialists, as appropriate, to assure adequate audit focus and timely knowledge transfer
• Provides training and mentorship to less experienced members of the Buckman organization
• Primary contact for Internal and external customer issues related to product, process, raw materials, etc.
• Acts as a focal point for ISO and Customer audits of the Quality Management System
• Effective continuous improvement of Buckman’s customer complaint resolution and response

Skills on Resume: 

• Audit Support (Hard Skills)  
• Methodology Standardization (Hard Skills)  
• Procedure Enhancement (Hard Skills)  
• Issue Escalation (Soft Skills)  
• Inspection Support (Hard Skills)  
• Team Management (Soft Skills)  
• Mentorship Training (Soft Skills)  
• Customer Interface (Soft Skills)