• Be responsible for the maintenance of the global onboarding portal, ensuring that content and tools are always updated
• Work proactively with line managers, conduct introduction meetings to introduce line managers to the onboarding process and tools, and offer administrative support
• Coordinate with multiple stakeholders to ensure that all practical arrangements are in place for the new joiner
• Organize and follow up onboarding meetings between the new joiner, manager, and buddy
• Act as the owner of the COWI onboarding mailbox and be responsible for acting on feedback and suggestions received in the mailbox
• Track the progress of the onboarding process for all new joiners to ensure that the onboarding process runs as planned
• Conduct check-in surveys and calls with new hires and line managers to evaluate the effectiveness of the onboarding and recruitment process
• Be responsible for data analysis and reporting of the overall onboarding process effectiveness and findings from surveys/calls
• Track Section calendar activities/events and provide guidelines for success.
• Coordinate bi-monthly Section calls.

Skills: Onboarding Portal Management, Stakeholder Coordination, Process Administration, Meeting Follow-Up, Feedback Management, Progress Tracking, Data Reporting, Event Coordination

• Manage the day-to-day of international inbound container scheduling and tracking with carriers.
• Provide visibility of international shipments to the supported region.
• Manage transloads, delivery location, and instructions to both carriers and the customs broker.
• Monitor and ensure all containers are outdated within the allotted free time at the port terminals.
• Audit and approve freight invoices for the supported region.
• Collaborate with carriers and port terminals to extend storage days
• Serve as the escalation point for the resolution of issues for service delay, non-compliance, and freight claims to determine proper disposition.
• Contribute to the development and implementation of the international logistics strategies to ensure cost-effective and on-time flow of items.
• Ensure carrier compliance regarding insurance, requirements, invoicing, and operations.
• Develop strong relationships with carriers and third-party logistics service providers to ensure capacity and high service levels.
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Skills: Container Scheduling, Shipment Visibility, Transload Management, Freight Invoice Auditing, Service Issue Resolution, Logistics Strategy Development, Carrier Compliance, Carrier Relationship Management

• Work closely with the field to communicate shipment/delivery times, issues, and claims management.
• Ensure the business progresses to meet and exceed established performance standards.
• Responsible for the preparation and execution of domestic lane bids.
• Manage terms and conditions to maintain and/or improve service levels and drive down COGS.
• Work to resolve carrier invoice disputes efficiently.
• Collaborate with various locations to deliver transportation productivity while managing total cost.
• Remain current on logistics trends and developments, carrier practices, legislative changes, fuel prices, and other similar market fluctuations.
• Establish and document best business practices and compliance programs.
• Fulfill the employee portion of the Values by demonstrating a strong work ethic, teamwork, loyalty, innovation, productivity, and driving profitable results.

Skills: Shipment Communication, Performance Management, Domestic Bid Preparation, Service Level Management, Invoice Dispute Resolution, Transportation Productivity, Logistics Trend Analysis, Best Practice Development

• Manage and administer support to 14+ global VES Sections to ensure proper tracking and financial reporting to the organization’s headquarters
• Foster board relations to help build VES Sections into dynamic member organizations
• Help manage Section activities (educational, networking, and social events, etc.)
• Provide website and technical support (Section webpages, Google Drive, email accounts, etc.)
• Manage Section Board elections.
• Secure required bank statements and transactional activity reconciliations
• Ensure the accuracy of VES Section financial reports and receipts
• Manage the timely delivery of all Section financial reporting, including details regarding the source/amount for expenses and revenue, with the VES Section Treasurers
• Provide vetted reports and reconciliations to the Controller for review and disbursement
• Report Section activities to headquarters and relay VES initiatives to the Sections.

Skills: Global Support Management, Board Relations, Event Management, Technical Support, Election Management, Financial Reconciliation, Report Accuracy, Activity Reporting

• Coordinate international education and exchange projects through the administration and implementation of study abroad programs, grants, and customized activities.
• Contribute to the creation and development of fresh, vibrant, and innovative content related to international education at the system of colleges.
• Support international student services and immigration advising for colleges, including serving as Designated School Official (DSO) and Alternate Responsible Officer (ARO) for student visa sponsorship programs.
• Directly advise students, faculty, and staff on program activity.
• Maintain enterprise standards for sponsored international programs, which include policy administration, maintenance, and educational training.
• Ensure department procedures are developed and maintained consistently, and suggest improvements regularly to improve support levels for colleges.
• Fosters positive and constructive relationships with school administration, students, and faculty.
• Provide excellent and timely program support while using communication and organizational skills.
• Develop and present program materials, including but not limited to informational sessions and pre-departure orientations.
• Responsible for facilitating virtual and in-person events, including but not limited to informational sessions, pre-departure orientations, and educational lectures.
• Participate in and support special projects and other duties

Skills: International Program Coordination, Content Development, Student Advising, Visa Sponsorship Support, Program Policy Administration, Relationship Building, Program Support, Event Facilitation

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms)
• Working experience with WMS, Asana
• Experience in the Air Freight Forwarding industry
• Understanding of business processes and operational workflows
• Understanding of logistics-related terminology
• Excellent verbal and written communication skills
• Proficient in software skills, including Word and Excel
• Ability to work with little supervision and track multiple processes
• Outstanding organizational and coordination abilities
• Detail-oriented attention to accuracy

Qualifications: BA in Global Studies with 3 years of Experience

• Experience working within strict deadlines, being able to prioritise effectively to ensure that SLA’s are met at all times
• Ability to build relationships and rapport, demonstrating credibility
• Experience in project management, being able to deliver key deliverables to deadlines, and working on client accounts
• Confident in communicating effectively with stakeholders at all levels.
• Ability to work on initiative and to take ownership of tasks, time, and workload by prioritising and managing expectations.
• Solution-focused, with the ability to deal with conflict confidently, providing effective resolutions
• Excellent computer skills, in particular MS Office, Excel, and Outlook.
• A team player who can work effectively and collaboratively with colleagues and stakeholders.
• Must have a high attention to detail
• Desire to strive and go the extra mile
• High standard of professional and personal conduct and ethical behaviour

Qualifications: BA in Communications with 4 years of Experience

• Experience with a case management system (such as INS Zoom, Tracker, or LawLogix) as well as SharePoint, and/or Google Docs
• Experience with project management, HR administration, and/or global mobility
• Ability to adapt to the workflow for the team of attorneys
• Ability to multi-task and maintain performance level in a fast-paced, agile environment with shifting priority levels and deadlines
• Detail-oriented, organized, and energetic attitude
• Excellent written and oral communication skills
• Driven by data and processes
• Expert knowledge of MS Excel, including pivot tables, lookup functions, and charts
• Customer and business focus – Responsiveness, sense of urgency.
• Ability to work under pressure and prioritize workload with tight deadlines
• Strong organizational skills, detail-focused, and able to work to deadlines

Qualifications: BA in Public Relations with 2 years of Experience

• Previous experience in a large FMCG, matrixed organization
• Previous experience providing administrative support and coordinating events, ideally working with/for senior leaders/international associates.
• A high degree of independence and motivation to prioritise workload, as well as the resilience and ability to manage at a high pace while remaining calm under pressure.
• Excellent communicator, both written and verbal, and have a desire to proactively make continuous improvements.
• Must bring effective event management experience.
• Have functional/technical proficiency in Microsoft Office and Outlook
• Expertise in using conference call technology, VC - Polycom, SharePoint, Microsoft Teams, and managing Teams SharePoint.
• Proficient in the use of multiple Technology systems. 
• Must have a very strong sense of responsibility for completing tasks and achieving goals
• Must have a strong customer focus
• Have a curiosity for solving problems and a strong initiative in finding ways to do things better

Qualifications: BA in International Relations with 5 years of Experience

• Intermediate level IT skills (Microsoft Office suite)
• Comprehensive knowledge of insurance and underwriting to deal effectively with client needs
• Strong interpersonal and communication skills with the ability to build relationships with new clients and insurers, and maintain strong relationships with existing ones
• Able to deal professionally with internal and external contacts
• Excellent client focus with proven experience in delivering high levels of client service
• Ability to analyse situations and provide recommendations to identify optimum solutions
• Good understanding of the processes that support the operating model and strategy for the BU and Willis UK Retail overall
• Experience working with and adhering to processes and systems that support client service delivery
• Intermediate level of data analysis and presentation skills
• Ability to apply knowledge of quality, resolve practical operational problems, and deal with a variety of situations in a high-pressure environment
• Ability to self-motivate, work as a team player, and work in a fast-paced environment.

Qualifications: BA in Economics with 4 years of Experience