GENERAL OPERATIONS MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Apr 10, 2025 - The General Operations Manager brings a robust portfolio of skills in overseeing daily operations, managing inventories, and spearheading product initiatives. This role demands the integration of various project activities, effective communication for problem-solving within the Acquisition program, and a sharp analytical acumen for financial oversight, including P&L analysis. The position excels in mentoring and developing teams across multiple levels, driving sales, and leading freight forwarding and hospitality operations, ensuring sustained organizational success.

Essential Hard and Soft Skills for a Standout General Operations Manager Resume
  • Strategic Planning
  • Budget Management
  • Operations Management
  • Financial Reporting
  • Performance Management
  • Safety Compliance
  • Production Oversight
  • Reporting
  • Process Collaboration
  • Task Management
  • Team Leadership
  • Cross-Functional Collaboration
  • Accountability Leadership
  • Employee Development
  • Problem Solving
  • Staff Coaching
  • Team Development
  • Conflict Resolution
  • Relationship Management
  • Customer Excellence

Summary of General Operations Manager Knowledge and Qualifications on Resume

1. BS in Business Administration with 4 years of Experience

  • Experience in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Ability to communicate both orally and in writing with supervisors and co-workers.
  • Experience in analyzing information and evaluating results to recommend solutions and solve problems.
  • Experience in developing specific goals and plans to prioritize, organize, and accomplish tasks.
  • Experience managing large groups of geographically diverse field personnel
  • Experience with the SAP inventory system
  • Good written and oral communication skills, data entry, team player, and exceptional customer service
  • Good time management skills, ability to multitask and excellent analytical skills
  • Experience should include project management or program management that includes implementing policy, coordinating complex Navy procedures, and developing project budgets.
  • Experience with Government contracts and procurement procedures, including new contract actions, contract modifications, and product procurement to ensure all life-cycle support requirements are satisfied.
  • Familiarity with MS Office and various other business software (e.g. ERP, CRM)

2. BA in Management with 5 years of Experience

  • Experience in running day-to-day operations, managing inventory, pushing products, and training new employees
  • Ability to drive sales results, have the ability to analyze sales reports, be able to identify business trends, and respond quickly
  • Ability to coordinate and integrate the work activities of several different projects at any one time.
  • Ability to communicate with others effectively, both orally and in writing, in working out solutions to problems or questions relating to the Acquisition program. 
  • Proficient in Microsoft 360, SharePoint, and Office Suite, 
  • Experience with catering software, Caterease
  • Excellent understanding of financials and ability to analyse P&L
  • Experience in mentoring, coaching, and developing a team to provide continued success
  • Experience in managing a similarly sized hotel/hostel
  • Experience developing and leading freight forwarding teams
  • Excellent project management & organizational skills
  • Experience managing multi-level teams

3. BS in Operations Management with 4 years of Experience

  • Experience must be current or within the last two years.
  • Ability to manage resources, schedules, and costs in an FFP environment.
  • Ability to obtain and maintain a U.S. Government National Agency Check clearance (preference for current security clearance).
  • Good working knowledge of DoD or other federal Government contracting, FAR, and related terms/regulations.
  • Knowledge of health, safety, and environmental requirements as outlined in applicable regulations, standards, and/or technical orders.
  • Experience showing excellent written and oral communication skills to express ideas and the ability to communicate at all levels in a diverse organization.
  • Experience showing excellent interpersonal skills to work well within a team environment with a customer-focused approach and aptitude for continuous improvement, serving internal and external customers.
  • Experience showing outstanding organizational skills to ensure an efficient operation, meet deadlines, and handle multiple high-level tasks.
  • Experience showing superb analytical and problem-solving skills to analyze, interpret and apply information and procedures, and be able to define problems, collect data, establish facts, and draw valid conclusions.
  • Experience demonstrating hands-on proficiency with personal computers and with the MS Office Software Suite (Excel, Word, PowerPoint, Outlook).
  • Strong leadership skills with the ability to build, manage, and develop teams
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