GENERAL OPERATIONS MANAGER RESUME EXAMPLE

Published: Apr 10, 2025 - The General Operations Manager ensures a safe and compliant work environment by addressing employee conflicts, upholding standards against harassment and discrimination, and leading quality control improvements. This role requires strict adherence to corporate policies and contractual obligations, actively participating in shaping business strategies such as product propositions and pricing. This position collaborates effectively with leadership teams across Manufacturing, Supply Chain, and Commercial sectors to guarantee smooth operations and successful production ramp-ups.

Tips for General Operations Manager Skills and Responsibilities on a Resume

1. General Operations Manager, Atlas Industries, Cheyenne, WY

Job Summary:

  • Prepare and conduct regular staff performance reviews with the doctor(s)
  • Participate in (and share with the staff) any discussions with the patients or parents regarding compliments or complaints
  • Develop the calendar of patient days with consideration for staff and doctor(s) meetings, vacation, etc.
  • Monitor attendance and grant or deny requests for days off
  • Record vacation time accrued and time off, with and without pay for all employees
  • Determine the day-off coverage schedule
  • Implement and facilitate a new employee orientation protocol
  • Update office literature and inform staff of new techniques, appliances, and trends in the profession
  • Structure educational programs for self and staff to maintain the highest level of expertise in clinical and business functions
  • Maintain the current Practice Operations Manual
  • Organize training sessions for new staff


Skills on Resume: 

  • Performance Reviews (Soft Skills)
  • Patient Communication (Soft Skills)
  • Scheduling (Hard Skills)
  • Attendance Monitoring (Hard Skills)
  • Time Tracking (Hard Skills)
  • Coverage Planning (Hard Skills)
  • Orientation Protocol (Hard Skills)
  • Staff Training (Soft Skills)

2. General Operations Manager, Beacon Tech Solutions, Mobile, AL

Job Summary:

  • Set a schedule for cross-training sessions for existing staff
  • Generate monthly and yearly reports to review with the doctor(s) including New patients entered into the system, Practice Management Reports and Accounts Receivable Aging Reports
  • Organize and keep a library of month-end statistics
  • Monitor progress toward the bonus incentive program based on records of collection
  • Assess the accuracy of received invoices and evaluate payables against monthly budgets
  • Generate payments for invoices and statements
  • Maintain a file of invoices and statements
  • Enter daily deposits into the bank balance. 
  • Provide the doctor(s) with an accounting of the bank balance monthly
  • Forward the monthly accounts payable report and balance sheet to an accountant
  • Communicate with software vendors to keep current with changes, revisions or updates of the software program, via monthly call with IT, ensuring the computer and printers are in good order


Skills on Resume: 

  • Scheduling (Hard Skills)
  • Reporting (Hard Skills)
  • Library Management (Hard Skills)
  • Progress Monitoring (Soft Skills)
  • Invoice Accuracy (Hard Skills)
  • Payment Generation (Hard Skills)
  • File Maintenance (Hard Skills)
  • Vendor Communication (Soft Skills)

3. General Operations Manager, Cedar Construction, Fargo, ND

Job Summary:

  • Codify and sustain a strong working production environment, ensuring that environmental, health, safety and quality methods and practices are in place and effectively managed including Vanguard ISO standards to promote a culture of health and safety.
  • Oversight of day-to-day manufacturing operations.
  • Successfully assimilate new revenue growth.
  • Consorted effort to find cost out opportunities.
  • Work collaboratively across Vanguard Companies while specifically overseeing manufacturing, shipping/receiving, maintenance, quality, distribution, and warehousing in accordance with policies, principles, and established procedures.
  • Manage employee performance by establishing and maintaining clear expectations, goals and objectives, tracking progress against goals and objectives, and providing feedback and in a professional manner that supports the company's vision.
  • Foster a success-oriented environment while ensuring accountability of participants within the organization.
  • Work with the management team to set and maintain operational cost budgets.
  • Lead team in the development and management of an effective repairs and maintenance budget.
  • Provide leadership in the company's position of superior manufacturing capabilities, maintenance and management of production assets, and development of a capital expense plan and request to maintain top performance.
  • Lead manufacturing team in adherence to and best practices in the use of ERP and other manufacturing systems.
  • Devise and direct the implementation of talent retention programs, job performance evaluation programs, and other human resources and operational processes.


Skills on Resume: 

  • Production Oversight (Hard Skills)
  • Revenue Growth (Soft Skills)
  • Cost Reduction (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Performance Management (Soft Skills)
  • Accountability Leadership (Soft Skills)
  • Budget Management (Hard Skills)
  • Talent Retention (Soft Skills)

4. General Operations Manager, Delta Manufacturing, Reno, NV

Job Summary:

  • Performs all necessary management functions in order to plan, implement, track, report, and deliver the required services described in the Performance Work Statement (PWS).
  • Reviews and approves proposed work schedules and assesses long- and short-range work plans.
  • Provides technical and professional expertise, advice, and opinions on projects of significant depth and complexity.
  • Plans and formulates work plans, organizes tasks and reviews data to determine efficiency and effectiveness and to ensure successful contract performance.
  • Recommends courses of action and alternatives to avoid problems in the contract.
  • Ensures project goals/objectives and contract obligations are met, and sound business practices are appropriately and consistently applied.
  • Develops and maintains good working relationships with contract customers, subcontractors, and suppliers.
  • Maintains a positive and energetic attitude in order to attract, retain, and develop competent and productive employees by giving proper direction, guidance, training, and counseling.
  • Conducts employee performance evaluations
  • Planning, assigning, and directing work
  • Rewarding and disciplining employees
  • Direct the evaluation of recruitment systems to attract talent, and manage the creation of psychometric, skills, and cognitive ability tests for job candidates


Skills on Resume: 

  • Project Management (Hard Skills)
  • Work Scheduling (Hard Skills)
  • Technical Expertise (Soft Skills)
  • Work Planning (Hard Skills)
  • Problem Solving (Soft Skills)
  • Relationship Management (Soft Skills)
  • Employee Development (Soft Skills)
  • Recruitment Evaluation (Hard Skills)

5. General Operations Manager, Eclipse Enterprises, Tallahassee, FL

Job Summary:

  • Addressing employee complaints and resolving personnel/task conflicts/problems.
  • Ensures a safe work environment for all employees free from Harassment, Intimidation, Retaliation, or Discrimination.
  • Actively demonstrates quality control leadership and commitment by participation and improvement to the Quality Control Program.
  • Exercises sound business practices/methods and ensures all business activities comply with all corporate policies/procedures and contract requirements
  • Actively demonstrating leadership and commitment to safety and quality control by developing, implementing, monitoring, and improving initiatives focused on contract performance under the direction of the PM.
  • Completion of all reports, correspondence, and communications required by the PM.
  • Leading by example by abiding by policies and procedures to include Rules of Conduct.
  • Working closely and harmoniously with employees.
  • Developing a seamless and effective relationship with the depot leadership team will be key to success.
  • Working closely with the Manufacturing, Supply Chain, and Commercial leadership groups
  • Help shape the commercial proposition for the business (product range, pricing, availability)
  • Ensuring the production facility ramps up successfully.


Skills on Resume: 

  • Conflict Resolution (Soft Skills)
  • Workplace Safety (Hard Skills)
  • Quality Control (Hard Skills)
  • Business Compliance (Hard Skills)
  • Leadership Commitment (Soft Skills)
  • Report Management (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Commercial Strategy (Hard Skills)

6. General Operations Manager, Falcon Logistics, Topeka, KS

Job Summary:

  • Implement the company strategy
  • Lead the London Heathrow office
  • Drive customer excellence in addition to sales development
  • Train, lead and develop air freight and ocean freight staff
  • Liaise and advise the company’s directors to develop a strategy
  • Invoicing jobs with agreed timescales
  • Managing a team of 5 staff
  • Staff Training and Development
  • Acting as the team focal point to answer escalated issues
  • Internal communication with Senior management
  • Responsible for company's overall revenue and growth
  • Overseeing the company’s operational performance
  • Ensuring all quotations are completed on time


Skills on Resume: 

  • Strategy Implementation (Hard Skills)
  • Customer Excellence (Soft Skills)
  • Team Leadership (Soft Skills)
  • Staff Development (Soft Skills)
  • Invoicing Management (Hard Skills)
  • Team Management (Soft Skills)
  • Issue Resolution (Soft Skills)
  • Operational Oversight (Hard Skills)

7. General Operations Manager, Granite Supplies, Helena, MT

Job Summary:

  • Supervise the Department Managers and teams in providing best-in-class service
  • Coach and develop direct reports and the team
  • Drive Associate engagement
  • Uphold operating standards and drive Guest and team safety and satisfaction
  • Hold leaders accountable for managing venue operations
  • Hold departments accountable for budgets and spending
  • Forecast and control sales and expenses
  • Delegate and follow up on the completion of tasks
  • Interact with Guests to check on the quality of experience
  • Leverage business metrics and trends to drive performance and to maximize profit and revenue
  • Cultivate relationships with community leaders and organizations to ensure strong connections
  • Manage the analysis of jobs to ensure positions are up-to-date with business needs


Skills on Resume: 

  • Team Supervision (Soft Skills)
  • Staff Coaching (Soft Skills)
  • Associate Engagement (Soft Skills)
  • Operational Standards (Hard Skills)
  • Budget Accountability (Hard Skills)
  • Sales Forecasting (Hard Skills)
  • Task Delegation (Soft Skills)
  • Guest Interaction (Soft Skills)

8. General Operations Manager, Horizon Innovations, Boise, ID

Job Summary:

  • Manage operations with business growth objectives while meeting Company objectives relative to safety, quality, and delivery of manufactured goods.
  • Direct the development and execution of strategic plans and annual operating plans consistent with corporate objectives.
  • Develop and maintain world-class operations through the selection, training, compensation, and motivation of all departmental personnel.
  • Ensure compliance with all safety and work rules and regulations, including OSHA. 
  • Ensure the maintenance of departmental housekeeping standards.
  • Develop and maintain effective business relationships and key account profiles with customers.
  • Actively prospect new business independently and/or through the sales team.
  • Gather competitive intelligence and monitor competitor activities.
  • Provide timely financial reporting to the Board.
  • Evaluate new projects against the Company’s capabilities and strong ROI.
  • Evaluate equipment needs and develop repair and maintenance protocols to reduce capital spending and downtime.
  • Promote and maintain a flexible, cooperative, team-oriented and customer-focused attitude within and between departments


Skills on Resume: 

  • Operations Management (Hard Skills)
  • Strategic Planning (Hard Skills)
  • Team Development (Soft Skills)
  • Safety Compliance (Hard Skills)
  • Housekeeping Standards (Hard Skills)
  • Customer Relationships (Soft Skills)
  • Business Prospecting (Soft Skills)
  • Financial Reporting (Hard Skills)

9. General Operations Manager, Integrity Solutions, Concord, NH

Job Summary:

  • Install new programs or updates of software programs onto practice computers
  • Ensure that all equipment is maintained effectively
  • Lead manufacturing team in maintaining and adhering to production reporting practices to ensure the integrity of job cost and estimating system.
  • Collaborate with the management team to develop and implement changes to the operational infrastructure of systems, processes, and personnel to accomplish sustainability and growth of the organization.
  • Responsible for the design and implementation of short and long-term improvement plans, including production incentive programs, production training programs, supervision training exercises and other operation excellence initiatives.
  • Leads the manufacturing team in collaboration with HR in employee retention and engagement.
  • Ensure that capacity and manufacturing schedules are meeting customer expectations and needs to facilitate growth.
  • Work with the Materials Department to assist in best practices for procurement of raw materials and plant scheduling.
  • Work closely with the COO and sales leadership to implement new opportunities.
  • Comply with company policies and procedures.
  • Leading and developing a new bespoke product business unit, with full strategic and operational responsibility for the production site.
  • Bridge and link to the group’s depots, harnessing the company’s expertise to install a product


Skills on Resume: 

  • Software Installation (Hard Skills)
  • Equipment Maintenance (Hard Skills)
  • Production Reporting (Hard Skills)
  • Process Collaboration (Soft Skills)
  • Improvement Planning (Hard Skills)
  • Employee Retention (Soft Skills)
  • Capacity Planning (Hard Skills)
  • Materials Procurement (Hard Skills)

10. General Operations Manager, Jupiter Networks, Springfield, IL

Job Summary:

  • Lead, coordinate, and delegate daily activities for the technical delivery, support, and creative teams
  • Ensure tasks and timelines are being completed and met on time
  • Oversee overall operations and resources in the given market.
  • Create and manage strategic partnerships with key customers and partners in the community.
  • Mentor and develop in-market teams
  • Oversee resource planning for the buildout and support of the market.
  • Responsible for maintaining and building strong relationships with community leaders and civic organizations.
  • Understand long-term corporate vision
  • Ensure a consistent brand identity
  • Understand and affect key performance metrics in the given market
  • Direct the management of strategic workforce planning to produce organizational growth


Skills on Resume: 

  • Team Leadership (Soft Skills)
  • Task Management (Hard Skills)
  • Market Operations (Hard Skills)
  • Strategic Partnerships (Soft Skills)
  • Team Development (Soft Skills)
  • Resource Planning (Hard Skills)
  • Community Relationships (Soft Skills)
  • Brand Consistency (Hard Skills)