FURNITURE SALES ASSOCIATE RESUME EXAMPLE
Published: Mar 17, 2025 – The Furniture Sales Associate engages with customers upon arrival, understands their needs, and builds lasting relationships. This position presents product options, assists with purchasing and financing, and informs customers about promotions and special events. Additionally, the associate manages inventory, processes orders, and supports administrative or customer service tasks to ensure a seamless shopping experience.
Tips for Furniture Sales Associate Skills and Responsibilities on a Resume
1. Furniture Sales Associate, Maplewood Home Furnishings, Springfield, IL
Job Summary:
- Generate new/repeat sales by greeting and interacting with customers
- Provide product presentations using solid product knowledge
- Provide a friendly environment of complete customer service
- Determine customer requirements and expectations to make sound recommendations
- Recommend alternate products based on cost, availability, or specifications
- Present price/credit/terms following standard procedures and customer financial profile
- Accurately process customer orders and quotes
- Provide accurate information regarding the availability of in-stock items
- Proactively provide recommendations to increase customer satisfaction and improve profitability
- Increase sales and average order size using cross-selling, up-selling, add-on sales, and offering promotional sale items
Skills on Resume:
- Customer Interaction (Soft Skills)
- Product Knowledge (Hard Skills)
- Customer Service (Soft Skills)
- Sales Recommendations (Soft Skills)
- Negotiation (Soft Skills)
- Order Processing (Hard Skills)
- Cross-selling and Up-selling (Soft Skills)
- Problem Solving (Soft Skills)
2. Furniture Sales Associate, Riverstone Interiors, Oakdale, CA
Job Summary:
- Maintain an awareness of all promotions, advertisements, and financing options
- Educate customers about features/benefits of products to improve product-related sales and customer satisfaction
- Aid customers in locating merchandise throughout the store and remain engaged with customers throughout their visit
- Communicate customer requests to management
- Strategize and meet assigned sales goals
- Attending sales training activities/meetings
- Maintain proficiency in using personal computer, data entry terminal, and other common office equipment and software
- Follow company policies and procedures
- Present a professional image at all times to customers, vendors, and co-workers
- Resolve customer complaints when possible.
Skills on Resume:
- Product Knowledge (Hard Skills)
- Customer Education (Soft Skills)
- Customer Assistance (Soft Skills)
- Communication (Soft Skills)
- Sales Goal Management (Soft Skills)
- Sales Training (Hard Skills)
- Computer Proficiency (Hard Skills)
- Conflict Resolution (Soft Skills)
3. Furniture Sales Associate, Pinecrest Designs, Richmond, VA
Job Summary:
- Greet customers, determine customer needs, and address any related concerns.
- Ensure customer needs are taken care of and expectations have been met/exceeded.
- Follow-up with customers through callbacks, client cards, and/or thank-you notes.
- Present and sell company products and services to new and existing customers
- Prospect and contact potential customers
- Reach agreed-upon sales targets by the deadline
- Resolve customer inquiries and complaints
- Set follow-up appointments to keep customers aware of the latest developments
- Manage and distribute sales material to present to customers
- Investigate and resolve customer complaints
Skills on Resume:
- Customer Interaction (Soft Skills)
- Customer Service (Soft Skills)
- Follow-up Communication (Soft Skills)
- Sales Presentation (Hard Skills)
- Prospecting (Soft Skills)
- Sales Target Achievement (Soft Skills)
- Problem Solving (Soft Skills)
- Sales Material Management (Hard Skills)
4. Furniture Sales Associate, Evergreen Living, Birmingham, AL
Job Summary:
- Greeting customers upon their arrival in the retail showroom and learning their motivation for their visit, getting to know them and developing long-term relationships
- Presenting and discussing various home furnishings product options based upon discovery of the prospective customer's lifestyle, needs, and goals
- Contacting customers to inform them about new sales and special events
- Assisting customers in financing, purchasing, and ultimate satisfaction.
- Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development
- Explaining products and services to customers
- Monitoring inventory to ensure product is in stock
- Entering and processing customer orders
- Assisting with admin or customer service tasks
- Answering the store phone if needed
Skills on Resume:
- Customer Relationship Building (Soft Skills)
- Product Presentation (Hard Skills)
- Customer Communication (Soft Skills)
- Sales and Financing Assistance (Soft Skills)
- Product Knowledge (Hard Skills)
- Inventory Monitoring (Hard Skills)
- Order Processing (Hard Skills)
- Administrative Support (Hard Skills)